Newsletter of the St Vincent de Paul Society Queensland | Autumn 2010
FAREWELL JOHN
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SPIRIT OF CHRISTMAS
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NO PLACE LIKE HOME
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INNOVATIVE PROGRAMS 6 CEO SLEEPOUT
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aUST DAY RECOGNITION 8 EVERY LITTLE BIT HELPS 9 THANK YOU VINNIES
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NIGHT RIDERS
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First port of call Pensioners surviving on dog food, a family from New Zealand unable to access welfare living on the side of a road in a tent, a single dad unable to work because of a car accident.
These are just some of the calls the St Vincent de Paul Society Queensland’s Brisbane Helpline receives in an average day. Mary O’Callaghan, who has been with the Helpline for 10 years, says rising unemployment levels, rising rents and scarcity of affordable accommodation mean that more people than ever before are turning to the St Vincent de Paul Society for help, especially those who have never done so previously. “We are the first port of call for helping people in need and our role is to get help to as many people as we can in a caring and compassionate way,” Mary said. Dedicated volunteers from a wide variety of backgrounds attend the phones during the
Call Centre Manager, Mary O’Callaghan. week, linking up people in crisis with the services they require. From November to January, the call centre received almost 5,000 calls from people in distress, with an average of 70 calls a day. The Brisbane Helpline is just one of many call centres the Society operates throughout Queensland. To volunteer your time with your nearest call centre, call 07 3010 1000 or visit vinnies.org.au ST VINCENT DE PAUL SOCIETY QUEENSLAND
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