Sheltered Housing News The Sheltered Housing service continues to provide support for tenants in sheltered complexes. Due to current restrictions, the wardens have replaced their daily visits with telephone calls and are ensuring that the residents have access to support services. In addition, the Sheltered Housing cleaners are helping to keep the residents safe by continuing to ensure that communal areas are cleaned to a high standard. All Sheltered tenants have lifeline pull cords in their properties. The lifeline is a 24 hour service that operates seven days a week which they can use in an emergency or if they require assistance. The current situation means that it is difďŹ cult for the tenants to socialise with each other, however the residents of Conway Court in Penlan are participating in a daily sing-song during the welfare telephone call. They have enjoyed this so much that they have encouraged other complexes to take part too.
Retirement Diane Thomas is retiring after nearly 40 years of working for Swansea Council’s Housing department. Diane has spent the last 15 years as the Sheltered Housing Manager and will be greatly missed by colleagues and tenants. Any enquiries relating to the Sheltered service please email housing@swansea.gov.uk or contact your local District Housing OfďŹ ce
12 Open House: Issue 2 2020
