REUTERS/Jean-Paul Pelissier
MANAGING SCOTLAND’S PUBLIC SERVICES Dr Robert Mackie
This essential new title for all those involved or with an interest in public service management is a follow up to the same author’s 2005 text The New Public Management of Scotland: Local Government and the National Health Service. However, Dr Mackie here takes a wider view of all public service management in Scotland, and in particular developments such as: • The National Performance Framework • Single Outcome Agreements • Best Value 2 • Environmental Influences on Public Services • Organisational Performance Management • The Scottish Government’s response to the Christie Report This is an in-depth treatment of all contemporary developments in Scotland’s public services, which have seen fundamental change since 2007. Dr Mackie is the first to combine the public policy process with the managerial response required to promote effective policy implementation, delivering a tool which allows you to work confidently day to day with the answers you need at your fingertips. This text ensures you are knowledgeable on subjects such as performance measurement, strategic public management and workforce planning and development, making you effective within your role. This book looks beyond the contemporary and to future implications coming from developments such as the Christie Report, and at comparisons with global developments. The author marries important theory with real life practice, making this the go to text for public service managers, further and higher education managers and all others with an interest in the ways in which public services are managed.
W.GREEN