We see corporate payments differently.
WHY WEX?
WHY WEX? Payments Industry Leader WEX is the leader in fleet industry payments. With over 30 years of experience, we have the tools to help fleets of all sizes reduce their vehicle related expenditures. From heavy trucks and light duty vehicles, we have the products to help your fleet increase operational efficiency. Our Telematics units have helped government and commercial fleets reduce costs and comply with regulations.
With global operations, your business can benefit from the scale we provide. Our expertise ensures that your business can gain efficiencies and maintain the security that is critical to your operations.
Our retention rate is 97%, illustrating our high customer satisfaction. We offer businesses a wide range of B2B solutions as a top ten issuer of MasterCard速 products. From procurement cards to virtual payments for vehicle maintenance and accounts payable, WEX can make a positive impact on the road and at the office.
3
386
million fuel transactions
9.2
million cards in market
Leading Fleet Card Provider Our flagship product is powered by one of the largest proprietary networks in the industry. We own the back-end rails that power each transaction. Every time your driver swipes a card, we process the transaction, capture the data, and ensure you have the information you need to manage your budget — and control driver spend. We don’t run on someone else’s rails — which means we get key insights into your business’ spend that others can’t.
WEX processes Level III Data differently than other card providers, giving you more robust data such as vehicle odometer reading, driver ID, line item product detail, and much more.
• Achieve tighter controls than with generic bank cards via our product type controls. • Our leading WEX Online account management system allows you to control what types of products your drivers buy, and when they buy them. • WEX cards can capture transactions electronically, with 99.8% Level III data capture — vital information beyond the basics.
WEX UNIVERSAL
WEX FLEET CARD
5
$5.1
billion in fuel spend
200k+ cards in market
OVER THE ROAD
A fuel card – and so much more
they buy it, and how much they spend with company funds. We make the fleet management process easier and more convenient for our customers with Online Account Management – a free, secure easy-touse, web-based way to manage fleet accounts.
A fuel card - and so much more.
Additionally, you’ll get Level III data capture with every swipe, and have access to total fleet solutions for your business including Factoring, Permit Services, Cash Services and more.
OVER-THE-ROAD
For businesses that primarily travel long-haul, the WEX Fleet One Over-The-Road (OTR) fuel card is the number one choice to buy fuel and other fleet-related products more efficiently, optimize your purchasing processes and improve tracking and reporting. With our OTR card, you’ll get the ability to control what your drivers buy, where
7
32k+
customers served
7k+
truck stop acceptance
ALL ROADS A single card solution for all your fueling needs The All Roads fuel card is the perfect one card solution for businesses fueling at convenience stores or truck stops. It features acceptance at over 7,000 tractor friendly truck stops and over 60,000 retail fuel sites. It is the only proprietary
ALL ROADS
Fleets can drastically reduce the price of diesel spend with the All Roads card, they can participate in WEX Fleet One’s flex saving network to receive rebates and cost plus discounts at over 1,600 truck stops and 13,000 retail fuel sites. Customers may also negotiate discounts directly with thousands of truck stops, creating their own discount programs.
fleet solution that allows you to obtain the OTR pricing on diesel fuel, capture consistent Level III data, and enforce tight card controls.
9
ROI 13%
average 6 - 9 month payback
average reduction in fuel usage per vehicle annually
TELEMATICS WEX Telematics service protects your bottom line WEX Telematics is a suite of GPS vehicle tracking solutions carefully assembled to meet the needs of today’s L.C. Fleet managers. Our bestin-class technologies leverage GPS tracking and are driven by innovative hardware, software and reporting capabilities. WEX Telematics vehicle tracking streamlines fleet management and puts essential business information at your fingertips.
TELEMATICS
WEX Telematics combines GPS vehicle tracking with easy-to-use reports to help you boost fleet productivity, lower operating costs, and increase driver and passenger safety. You’ll gain fresh insights to help you improve your bottom line – no matter your fleet size or business demands.
• Identify and reduce wasteful activities like vehicle idling and after hour use. • Know where your vehicles are: improve productivity with real-time dispatching. • Grow your business: de-deploy underutilized vehicles. • ROI: the typical customer achieves a return on investment in six to nine months.
IMPLEMENTATION Managing the entire implementation process from start to finish You can depend on WEX to manage your entire implementation — whether you have a dozen vehicles, hundreds, or thousands. Our team of implementation experts will smoothly and seamlessly ensure that your drivers are not left stranded, and that your fleet continues to operate and conduct business as usual.
YOU
1. Pre- Implementation
Our 3-Step Implementation Process helps to ensure that your objectives are met. Step 1: Discovery sessions determine needs and resource deployment. We’ll work with you to learn more about your fleet, and ensure that you have our resources at your disposal. Step 2: Two-way communication ensures objectives are reached. We will establish work sessions to create dialogue with all stakeholders. Step 3: 24/7 access with our customer service team helps us to validate a successful transition to your new fleet card program.
2. Implementation
3. Post-Implementation
100% SATISFACTION
YOU
CUSTOMER SERVICE Award winning service Our 24/7 call center is U.S. based. We route your call to experienced professionals with subject matter expertise — not a generic financial services queue. Many companies have outsourced their customer service centers, and funneled their customers into general queues - but not WEX. Our customer service specialists are versed in matters related to fleet — whether
government, commercial, Over-The-Road, small business or large fleet. Our investment in our service model has shown results – our customers rave about their experience. WEX has been recognized by Benchmark Portal, a leading call center consulting services group, for having one of the Top 100 Customer Call Centers for four consecutive years (2012-2015).
This award spans call centers across many industries, illustrating the positive impact our service model has had on our customers.
Top 100
medium-sized centers category
25 2015
SUPPORT
TOP
TESTIMONIALS
JOE ANDERSON Director of Fleet, Amerigas, Inc. Propane Company, 13,000 vehicles
“The biggest thing that [WEX] brought to us was the ease of transition from the old card to the new card… that took a lot of pressure off our fleet department. WEX has brought us a significant amount of savings. We have saved over $750,000 over what we were saving before with prior fuel cards. “
PRODUCT
SUPPORT
“One of the things that benefits us is the closed loop aspect of WEX … we only authorize fuel purchases [and] have been developing analytics in coordination with WEX to help us identify nonfuel purchases… That really helps us control our overall expenditures.“ - Paul Youngpeter, Managing Director Fleet, Rollins Inc/Orkin
“We’ve been very blessed to have a good support team from WEX Fleet One. Our customer service provider has been there and he’s attended our safety meetings. Being active with us is a great partnership in which we share.“ - David Patterson, Reliable Carriers, WEX Fleet One Customer for eight years
“We’ve reduced unauthorized use, speeding, and are experiencing about a 12% reduction in fuel use.”
JOHN ELLIOTT President and CEO, Load One Truck Carrier Company, 325 vehicles
TELEMATICS “We’ve reduced unauthorized use, speeding, and are experiencing about a 12% reduction in fuel use. We operate an installation business that facilitates hundreds of installs in customers’ homes daily. The monthly fuel savings cover the cost of the [WEX Telematics] system.” - Michael Grives, McLaughlin Communications
“WEX Fleet One has helped us make sure we maintain good pricing and that we are staying up with industry trends. They’re an organization that is in tune with our needs as a customer. We’re able to pick up the phone and talk to one of their customer service reps who knows our business. We’re not just a number and they’re able to get everything done quickly and efficiently.“
FUEL MANAGEMENT “We can track exactly where our drivers are fueling, and if they’re not fueling at the right places, then that shows up fairly quickly. Last month we were about 86% compliant with our drivers fueling at the right places-the places we tell them to fuel. “ - Randy Martin, Dutch Valley Transportation
WEX Inc. Headquarters South Portland, ME
WEX Europe London, UK
WEX Bank Salt Lake City, UT
WEX Europe Services Crewe, UK / Rome, Italy / Paris, France / Hamburg, Germany / Oslo, Norway
WEX Fleet One Nashville, TN WEX Fuel Management Louisville, KY Evolution 1 Fargo, ND / Minneapolis, MN / St. Louis, MO / Hartford, CT UNIK Sao Paulo, Brazil
WEX Asia Singapore WEX Australia Melbourne, VIC WEX New Zealand Auckland, NZ
1.800.761.7181 / WexInc.com