Student Services Guide 2015 by Markus Etting

www.SWSi.edu.au

STUDENT

SERVICES

GUIDE

2015

Thanks for choosing to study at TAFE SWSi. As an award winning training provider, we are committed to working with you to achieve your study and career goals. We aim to meet your learning needs by providing flexible, online and customised programs in the workplace, at home and at our convenient study locations.

Welcome to

TAFE SWSi

Our objective is to make our services more user friendly and personalised to support you in balancing work, family and social commitments. In addition to our world-class teaching facilities, wide variety of courses, flexible study options and great study locations, we offer a range of services and support to help you throughout your studies. This Student Services Guide is designed to give you information about these services. In this guide you will find information about our libraries, disability support and career development and counselling, as well as information about things you may need once you have commenced study. You can also find information about the standard of customer service you can expect from us, as well as your rights and responsibilities. I wish you every success during your time with us and hope you enjoy your studies. Peter Roberts, Institute Director

CONTENTS 2015 KEY DATES............................................................... 2 LOCATIONS................................................................... 3-14

Services for Aboriginal students....................................... 22 Support for international students................................... 23

ENROLMENT AND FEE INFORMATION......................... 16

IMPORTANT STUDENT INFORMATION........................ 24

Student fees............................................................................16 Government subsidised courses........................................16 VET FEE-HELP loans.............................................................16 Fees for apprentices and trainees...................................... 17 Concession fees...................................................................... 17 Exemptions..............................................................................18 Temporary resident tuition fee...........................................18 Government help for study expenses...............................18 Travel concessions.................................................................18 FEE-HELP.................................................................................19 Other fees and charges........................................................19 Paying your fees.....................................................................19 Refunds....................................................................................19

Recognition of Prior Learning (RPL)................................ 24 RUReady................................................................................. 24 Unique student identifier.................................................... 24 Learner portal.......................................................................25 Your TAFEcard.......................................................................25 Using TAFE SWSi computers .............................................25 Attendance ............................................................................25 International student attendance.....................................26 Transferring courses or units of study............................26 Complaints policy..................................................................26 Changing your personal details.........................................26 Student assessment and examinations ..........................27 Graduation.............................................................................. 27 Articulation to university.................................................... 27 Rights and responsibilities.................................................. 27 Alcohol and other drugs......................................................28 Management of risk or harm to students and staff......28 Work, Health and Safety......................................................29 Anti-discrimination policy...................................................29 Harassment and bullying....................................................29

SUPPORT WHILE YOU STUDY........................................ 21 TAFE SWSi Customer Service Centres.............................. 21 TAFE SWSi Libraries.............................................................. 21 Active learning centres........................................................ 21 Childcare centres at TAFE SWSi......................................... 21 Career development and counselling.............................. 22 Disability support services................................................. 22

2015 KEY DATES JAN

FEB

MAR

APR

MAY

Semester One 2015 Enrolments SEMESTER ONE BEGINS Term One

JUN

JUL

AUG

SEP

OCT

NOV

19 Jan – 01 Feb

02 Feb

02 Feb – 02 Apr

Autumn Student Vacation 03-19 Apr Term Two

20 Apr – 21 Jun

SEMESTER ONE ENDS

21 Jun

Semester Two 2015 Enrolments Winter Student Vacation

22-28 Jun

29 Jun – 12 Jul

SEMESTER TWO BEGINS 13 Jul Term Three 21 Sep – 5 Oct

Spring Student Vacation

6 Oct – 29 Nov 29 Nov 2

13 Jul – 20 Sep

Term Four SEMESTER TWO ENDS

* Please visit www.SWSi.tafensw.edu.au for 2015 enrolment dates or call 13 SWSi (13 7974) The information is correct at time of printing but may be subject to change.

DEC

BANKSTOWN COLLEGE

500 Chapel Road, Bankstown

Getting there: on-site parking (fees apply);

street parking; bike parking 907, 908, 910, 913, 925, M90,

M91, M92 Bankstown, 10 minute walk GATE

L GATE

Raw Ave

GATE

French Ave

D C

E GATE

G GATE 2

GATE 1

GATE 3

Chapel Rd

Grassed Areas Buildings Carparks For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

Internal Roads External Roads

CAMPBELLTOWN COLLEGE

181 Narellan Road, Campbelltown

Getting there: on-site parking; bike parking 890, 891, 892, 894, 894X, 895,

898, 900 Macarthur, 10 minute walk

H L

B G

K M

GATE

D J GATE

GATE

Narellan Rd

Buildings Carparks Internal Roads For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

External Roads Covered Walkways

GRANVILLE COLLEGE

136 William Street, Granville

Getting there:

Elizabeth St

on-site parking (fees apply);

GATE

street parking; bike parking

GATE

906, 908

Granville, 15 minute walk

K G

GATE

The Avenue

G F D

B GATE

William St

Buildings For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

External Roads

Carparks

Sports Courts

Internal Roads

LIDCOMBE COLLEGE

73 East Street, Lidcombe

Getting there: on-site parking; street parking;

bike parking M92 Lidcombe, 20 minute walk

N M

J K L

Optus

GATE

East St

Buildings Carparks Internal Roads For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

External Roads Covered Areas

LIDCOMBE COLLEGE (CHULLORA CAMPUS) Corner Muir Road and Worth Street, Chullora Getting there:

on-site parking; street parking;

bike parking

GAT E

925 Lidcombe, 40 minute walk

Wor th

L K

H O N

GATE

Buildings Carparks

Muir Rd

Internal Roads External Roads

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

Covered Areas Sports Field

LIVERPOOL COLLEGE College Street, Liverpool Getting there:

Buildings

on-site parking evenings/

Carparks

weekends only; limited street

Internal Roads

parking

External Roads

902, 903, 904, M90

Railway Line

Liverpool, 5 minute walk

Elizabeth

F J E

H D

C Y S

College St

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

GATE

Z GATE

to Education and Training Centre

LIVERPOOL COLLEGE (EDUCATION AND TRAINING CENTRE) Corner Bigge Street and Moore Street, Liverpool Getting there: GAT E

Internal Roads

poo

External Roads

l Co

Liverpool, 100 metres

iver

902, 903, 904, M90

Carparks

to L

limited street parking

Buildings

lleg

ore

Mo St

Bigge St

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

MACQUARIE FIELDS COLLEGE Getting there:

on-site parking; street parking;

32 Victoria Road, Macquarie Fields

GATE

bike parking S9, 870, 871, 872 Macquarie Fields, Glenfield, J

20 minute walk

H West

H East

K C

B West

B East

Canterbury Rd

BBQ

GATE

Victoria Rd

Buildings For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

External Roads

Carparks

Covered Areas

Internal Roads

MACQUARIE FIELDS COLLEGE (MACARTHUR BUILDING INDUSTRY SKILLS CENTRE) 2 Austool Place, Ingleburn Getting there: limited on-site parking;

bike parking 870, 871, 872

Buildings Carparks Internal Roads External Roads

n rso

nde

Ingleburn, 15 minute walk

GATE

Austool Pl

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/mbisc

MILLER COLLEGE

Corner Hoxton Park Road and Banks Road, Miller

Getting there: on-site parking; street parking,

covered bike parking

P Q N

T80, 802, 803, 853, 854 Liverpool, 20 minutes by

bus/bike C K

E F

A M

Hoxton P ark Rd

Banks Rd

Buildings For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

External Roads

Carparks

Pathways

Internal Roads

PADSTOW COLLEGE

Raine Road, Padstow

Getting there:

Lester Rd GATE

on-site parking; street parking;

bike parking T

962, M91, M92, S5 F

Padstow, 10 minute walk E J

H GATE

Cahors Rd

GATE

Raine Rd

Buildings For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

External Roads

Carparks

Covered Areas

Internal Roads

WETHERILL PARK COLLEGE

The Horsley Drive, Wetherill Park

Getting there:

Victoria St GATE

on-site parking; street parking,

bike parking

812, 813, T80 (10 minute walk) Fairfield, 15 minutes by bus/bike

Emerson St

P B

Y A

E1 E2

F K

Buildings

GATE

The Horsley Drive

Carparks Internal Roads

For college information and a detailed map and legend visit: www.SWSi.tafensw.edu.au/colleges

External Roads Covered Areas

PHOTO: LIVERPOOL COLLEGE

ENROLMENT AND FEE INFORMATION Student fees A fee applies for most TAFE NSW courses and must be paid when you enrol. The amount you pay depends on the type of course you study, and on your personal circumstances.

The 2015 Skills List covers: certificate

ll to advanced diploma qualifications select foundation skills courses all apprenticeships and selected traineeships part qualifications for key groups and sectors.

You will have the option to pay your fees in full or by a payment plan.

To view the 2015 Skills List, fees and eligibility requirements visit www.smartandskilled.nsw.gov.au

Government subsidised courses

Please note: These selected certificate IV qualifications are eligible for VET FEE-HELP:

In 2015, the NSW Government is changing the way training in NSW is funded. Under the new â&#x20AC;&#x2DC;Smart and Skilledâ&#x20AC;&#x2122; changes, the NSW Government is targeting funding towards the skills that are needed for jobs and economic growth. As part of these changes, the NSW Government has released the 2015 Skills List, which sets out priority areas for training. The qualifications on this list will receive government subsidies to make sure training priorities match the needs of the economy. This list includes qualifications that will attract a government subsidy in 2015 plus their prices and fees.

CHC40312:

If you enrol in a course on the 2015 Skills List and you are eligible, you will pay a fee set by the NSW Government. This fee will apply to all training organisations in NSW, both public and private.

VET FEE-HELP loans are available to NSW Government subsidised students in diploma or above qualifications.

Certificate IV in Disability Certificate IV in Aged Care AHC40110: Certificate IV in Agriculture ICA40411: Certificate IV in Information Technology (Networking) SIT40212: Certificate IV in Travel and Tourism CHC40108:

To view the 2015 Skills List, fees and eligibility requirements visit www.smartandskilled.nsw.gov.au

VET FEE-HELP loans

You are eligible for VET FEE-HELP if you:

Fees for apprentices and trainees

are

Apprentice fees will be capped at $2,000 for students commencing in 2015.

an Australian citizen or permanent humanitarian visa holder living in Australia for the duration of the unit of study are studying a full-time course with an approved provider are studying an eligible full-fee course at diploma level or above have not borrowed more than the maximum amount (currently $96,000). Permanent residents and New Zealand citizens are not eligible for VET FEE-HELP Loans. What if the course I want is not on the 2015 Skills List, or I am not eligible for a Government subsidised place? There may be an equivalent course listed on the 2015 Skills List that you can enrol in. Call us on 13 SWSi (13 7974) to find out about equivalent courses on offer. If you choose to enrol in a course that is not on the 2015 Skills List or you are not eligible for a government subsidised place you may have the option to enrol in a full-fee version of the selected course. If this is a diploma or advanced diploma you may be eligible to apply for VET FEE-HELP. For more information about VET FEE-HELP visit www.studyassist.gov.au

Traineeship fees will vary, depending on the qualification. Any student registered as a NSW apprentice or new entrant trainee will be eligible for subsidised Smart and Skilled training, regardless of other qualifications held or previous qualifications completed.

Concession fees In 2015, concession fees per TAFE NSW qualification will be set as a flat fee for the qualification level. Students who are eligible for a concession fee include: Commonwealth

welfare recipients child, spouse or partner of a Commonwealth welfare recipient.

dependent

2015 concession fees per qualification level Qualification Level

Concession Fee ($)

Foundation Course

$80

Certificate I

$120

Certificate II

$160

Certificate III & IV

$240

Diploma & Advanced Diploma No concession fee 17

Exemptions

Government help for study expenses

Students who are eligible for a fee exemption include:

When you study at TAFE, you may be eligible for Centrelink benefits such as Austudy, Abstudy or Youth Allowance. Check with Centrelink to find out what you can claim. You may also be able to claim student travel concessions on public transport.

Aboriginal

and Torres Strait Islander students studying at any level students with a disability who are entitled to one fee exempt course per calendar year and must pay a concession fee for any further courses up to certificate IV level in the same year. dependent child, spouse or partner of a recipient of a Disability Support Pension who are entitled to one exempt course per calendar year and must pay a concession fee for any further courses up to certificate IV in the same year. Even if you are entitled to an exemption you may be required to pay additional course related charges for purchase of materials and/or equipment. For specific conditions and more information on exemptions please visit www.training.nsw.gov.au/smartandskilled/prices_fees.html

Temporary resident tuition fee Temporary residents are ineligible for government subsidised training and are required to pay the full qualification fee or commercial price as applicable.

ENROLMENT AND FEE INFORMATION

Travel concessions To be eligible for a NSW Tertiary Student Concession Card, students must meet the following criteria: you

must reside in New South Wales at least 3.2km from the college closest to home where enrolment is available. be under 18 years of age as at 1 January 2015 (or year of travel concession application) you must be enrolled in a full-time TAFE NSW course for a minimum of 20 hours per Learner week, for a continuous period of at least nine weeks you must be unemployed you must be an eligible Apprentice or Trainee who holds an Indentured Apprentice/ Trainee NSW Transport Concession Card. Overseas students are not eligible.

FEE-HELP

Paying your fees

The Australian government provides assistance to higher education students through the Higher Education Loan Program (HELP). FEE-HELP is a student loan scheme provided by the Australian government and is available to eligible fee paying students to pay all or part of their tuition fees.

You will be asked to pay your fees when you enrol. If you are eligible for a concession or exemption you will need to bring documentation to prove your eligibility. You will need to pay by EFTPOS, Visa or Mastercard, money order or by a personal or bank cheque made payable to â&#x20AC;&#x2DC;TAFE NSW South Western Sydney Instituteâ&#x20AC;&#x2122;.

For eligible fee-for-service courses, FEE-HELP provides you with the option of:

TAFE SWSi is unable to accept cash payments.

deferring

Refunds

all of your tuition fees; or some of your tuition fees upfront and deferring the balance.

paying

There is a loan fee of 25% for FEE-HELP loans for all undergraduate courses. For information visit: www.highered.tafensw.edu.au/applying-and-fees or www.studyassist.gov.au

Other fees and charges Other course and enrolment-related charges may apply in addition to your initial course fee. For example, some courses may need you to purchase materials and/or equipment.

You may be eligible for a full or partial refund of the TAFE NSW fee if: you

cannot start or continue a course because it has been cancelled by the college or institute you get Austudy or Youth Allowance and can show evidence of this to the college you are offered and accept a place in a university or another TAFE NSW college within the first three teaching weeks you enrol to repeat a subject, but are granted a pass in that subject by an assessment review committee you advise the college that you are withdrawing from your course before attending classes.

If you want to park on campus at Bankstown, Granville, Lidcombe, Liverpool (only available after 5pm) or Miller College, there is a parking fee. Please check with your local college. 19

Separate arrangements apply for courses approved for FEE-HELP and VET FEE-HELP. Depending on when you withdraw, you may be entitled to a refund of any up-front payment you’ve made, or re-credit of your FEE-HELP or VET FEE-HELP balance if you have taken a FEE-HELP or VET FEE-HELP loan. You have the right to apply for a review of a decision not to re-credit a FEE-HELP or VET FEE-HELP balance. To obtain a withdrawal application or to view student review procedures for FEE-HELP visit: www.highered.tafensw.edu.au/applying-and-fees or for VET FEE-HELP visit: www.tafensw.edu.au/courses/fees/vfh.htm For more information on VET FEE-HELP tuition fees and refunds view the VET FEE-HELP tuition Fee and Refund Policy or contact the TAFE SWSi VET FEE-HELP Coordinator on 8713 6554. For further information on FEE-HELP refunds you can visit www.studyassist.gov.au or enquire at your college. To cancel a short course booking that you have paid for, you should advise TAFE SWSi in writing at least seven days before the course is due to commence. If less than seven days’ notice is provided, we cannot give you a refund but you may send a suitable person in your place.

ENROLMENT AND FEE INFORMATION

SUPPORT WHILE YOU STUDY TAFE SWSi Customer Service Centres TAFE SWSi Customer Services Centres are located at each TAFE SWSi college. Please see the college maps (pages 3-14) for Student Administration Office locations. We can provide you with the things that make your time with us easier. Services are provided from our TAFE SWSi Customer Service Centres and include: college

information

parking items

for purchase

printing

Qualified staff can help you use the library effectively and assist in teaching you successful research skills using a range of sources. Opening hours vary between colleges. Visit www.SWSi.tafensw.edu.au/library for opening hours for each college library as well as a range of online information sources, such as databases, eBooks, eJournals, online videos and an extensive range of research based services.

Active learning centres

binding

TAFE SWSi provide Active Learning Centres that are student-centred, flexible and interactive.

You can also visit a Customer Service Centre if you have questions about enrolment, course information and administration matters.

Active Learning Centres are flexible learning spaces where the facilities for learning and teaching are modular. Youâ&#x20AC;&#x2122;ll find a range of hands-on learning tools available.

Ask one of our friendly Customer Service Officers about the range of facilities, services and support available to all students.

Active Learning Centres are located at four TAFE SWSi colleges including Campbelltown, Granville, Bankstown and Liverpool.

TAFE SWSi Libraries

Childcare centres at TAFE SWSi

TAFE SWSi colleges have libraries with books, audio-visual and e-Resources to support you throughout your course.

Bankstown, Campbelltown, Granville and Wetherill Park Colleges have childcare centres, open Monday to Friday.

You can also use computers and printers and study spaces for individual or group work. 21

Career development and counselling Our qualified counsellors are here to provide you with advice, career development assistance and support while studying. Our customer focused Career Development and Counselling Service aims to maximise education and employment opportunities for prospective and enrolled students across TAFE SWSi. This service is available Monday â&#x20AC;&#x201C; Friday. Contact your local college to make an appointment with a qualified counsellor on 13 SWSi (13 7974).

Disability support services TAFE SWSi has a team of professional Disability Teacher Consultants who can support and assist current and future students with disabilities to reach their education and training goals. The Disability Support Service helps with pre-enrolment pathways, course concessions and exemptions advice. Our Educational Support staff (note takers, readers, writers and mobility assistants and sign interpreters) provide training in and access to assistive technology, advocacy on disability related issues, referral to other relevant services and course and assessment modifications.

SUPPORT WHILE YOU STUDY

Services for Aboriginal students The Aboriginal Learning Circle at TAFE SWSi is dedicated to providing indigenous students with a tailored, culturally sensitive learning environment. They can help you choose the right course and career pathways, provide help with enrolment applications, advise on how to apply for fee exemptions, scholarships and financial assistance such as Abstudy, as well as provide tutorial assistance and mentoring to support you throughout your course. TAFE SWSi also provides an indigenous recruitment and employment service for Aboriginal or Torres Strait Islander people. The service will help you find employment, provide you with the skills and advice to seek employment and build a career and help you obtain wage subsidies or employee support funding.

Support for international students Support for international students studying courses other than English On your first day you will meet an International Student Coordinator who will help you enrol, give you a tour of your new college, and explain your rights and responsibilities as an international student. Your International Student Coordinator will also support you throughout your study experience by offering academic counselling and guidance. For more information contact TAFE SWSiâ&#x20AC;&#x2122;s International Student Coordinator, 13 SWSi (13 7974). Support for international students studying English courses at the TAFE International Education Centre (TIEC) On your first day you will meet a TIEC representative who will help you enrol, give you a tour of your new college, and explain your rights and responsibilities as an international student. Your TIEC representative will also support you throughout your study experience by offering academic counselling and guidance.

IMPORTANT STUDENT INFORMATION Recognition of Prior Learning (RPL)

RUReady

TAFE SWSi recognises the knowledge, skills and experience you have gained through previous studies, work and life experiences.

The SWSi RUReady Program provides you with online tools that can give you an idea of your literacy and numeracy levels and help you to find out if you have any gaps.

If you have formal qualifications from a TAFE, university, school or a registered training organisation in Australia, containing content that is included in the qualification you want to study, you can apply for recognition.

Enrolled students will have access to self-help interactive activities and booklets that can be used to build your skills if you have any gaps.

If you have been working in a job that is relevant to a qualification you are seeking, you have probably developed skills and knowledge which can be assessed for recognition. You may also have developed valuable skills by working for a community or voluntary organisation or through other life experiences such as hobbies, sport and leisure activities. These can all be considered for recognition. Based on the skills and knowledge that you have gained through any or all of these means you can apply for up to 100% of a qualification or course. TAFE SWSi offers a free RPL Self-Assessment Tool for your convenience. This tool will assist you to determine the potential to gain recognition into your chosen qualification. You can access our free online RPL self-assessment tool at http://erecognition.SWSi.tafensw.edu.au/rplselfassessment 24

IMPORTANT STUDENT INFORMATION

If you are interested in using this program please complete the RUReady Enquiry Form. Visit www.SWSi.edu.au or call 13 SWSi (13 7974) for more information.

Unique student identifier From 1 January 2015, all students participating in Nationally Recognised Training in Australia will need to have a Unique Student Identifier, or USI. This includes students completing an apprenticeship or skill set, certificate or diploma course. Your USI links to an online account that contains all your training records and results (transcript) that you have completed from 1 January 2015 onwards. Your results from 2015 will be available in your USI account in 2016. It is free and easy for you to create your own USI online by visiting www.usi.gov.au

Learner portal As part of your enrolment, you will receive a Department of Education and Communities (DEC) username and password. A personal Learner Portal is provided to all students in TAFE NSW through the Department of Education and Communities (DEC) Portal. This will give you access to your TAFE student account via the Learner Portal so you can: view

your personal, enrolment and if applicable, employer details view your current and past study records and results request an official TAFE NSW transcript of your results update your contact details view notifications and calendar information, such as schedules for TAFE NSW final examinations.

Your TAFEcard All students enrolling in a TAFE NSW course will be given a TAFEcard, which is a student identification and stored value card. It contains your name, student number and photograph.

You will also need to show your TAFEcard as identification for access to some college facilities, to sit final exams and when requested by TAFE NSW staff. If your TAFEcard is lost or stolen you need to report it immediately at your college Customer Service Centre. A replacement TAFEcard costs $20.00.

Using TAFE SWSi computers Computers are available in our libraries to help you with writing assignments, practising computer skills learnt in the classroom and researching information. Microsoft Word, Excel, Access and other software packages are available, as well as internet and CD-ROM databases. The internet is to be used for educational purposes only and you will be required to use your DEC username and password to access the internet.

Attendance You should attend at least 80% of all classes if you want to make the most of your studies and successfully complete your unit or course. If you stop attending classes or transfer to another college, you must report this to your teacher.

You can use your TAFEcard for a variety of services such as photocopying and parking. 25

If you are sick, unable to attend class or an exam, or have missed an exam due to uncontrollable circumstances please advise your teacher as soon as possible.

International student attendance You are expected to attend all classes and participate in all learning activities. This involvement will assist you in gaining the most from your learning opportunity and successfully completing your unit or course. If you are required to stop attending classes, you must discuss this with your Head Teacher or Director of Studies.

Transferring courses or units of study If you wish to transfer to another course, you must complete an Enrolment Adjustment — Course Transfer Form within three weeks of commencing your original course. If you wish to transfer to another college, you should approach the relevant Head Teacher of the college you wish to transfer to. The Head Teacher must approve your transfer on a Personal Adjustment College Transfer Form. If you need to change your class and subjects/ units during the year, you will need to complete an Enrolment Adjustment — Personal and Subject Details form. Both forms are available at your college Customer Service Centre.

IMPORTANT STUDENT INFORMATION

Complaints policy If you are not happy with any aspect of your course or the other services we provide, please contact your teacher, the head teacher or College Customer Service Centre. If your issue can’t be resolved, you can make a formal complaint in writing, or verbally and we can record the details for you. For more information about TAFE NSW’s complaints policy, visit the Department of Educationa and Communities TAFE NSW page (www.dec.nsw.gov.au/about-us/howwe-operate/how-we-handle-complaints/tafe-nsw).

Changing your personal details You can make changes to your personal contact details, such as address or phone number through the Learner Portal. Alternatively, you can complete an Enrolment Adjustment — Personal and Module/Unit Details form, available from the Customer Service Centre at your college. To change your name or date of birth, you must bring your original documents such as a birth certificate or marriage certificate to your college Customer Service Centre.

Student assessment and examinations Students undertaking TAFE NSW courses have subjects assessed by either class mark, internal exams held in class time and/or externally supervised exams. When you begin your studies you will be given detailed information about how you will be assessed and how your results will be recorded and reported.

Graduation Ensure that you get the recognition you deserve for your studies by collecting your qualification at the graduation ceremony (usually held in May of the following year at your college). Family, friends and employers are welcome at this ceremony. If you cannot come to the graduation ceremony please make arrangements with your college Customer Service Centre to collect your qualification.

Articulation to university Certificates IV, Diploma and Advanced Diploma level qualifications completed at TAFE NSW may be used for academic credit and entry into some university courses. You will need to check with the relevant university for specific credit details and entry requirements. At TAFE SWSi we offer higher education programs through TAFE NSW Degrees and partnerships with

universities including Federation University Australia, Charles Sturt University and the University of Canberra. For more information on university pathways, articulation and credit pathways visit www.SWSi.tafensw.edu.au/he

Rights and responsibilities As a student at TAFE SWSi, you have the right to: be

treated fairly and with respect by TAFE SWSi staff and fellow students learn in an environment free of discrimination and harassment pursue your educational goals in a supportive and stimulating atmosphere privacy concerning TAFE Commission records or documents that contain personal information access assessment procedures and results. By signing the enrolment form you have a responsibility to: treat

other students and TAFE SWSi staff with respect and fairness not engage in plagiarism or cheating in any assessment event or exam be punctual and regular in attendance submit assessment events by the due date or seek approval to extend the due date return or renew library books on time. 27

Behave in a responsible manner by not:

Alcohol and other drugs

entering

TAFE NSW policy prohibits smoking inside and within close proximity of all college buildings, and the use of alcohol and illegal drugs on college grounds. Using alcohol or illegal drugs at TAFE SWSi can affect your and other students’ safety and ability to learn. Inappropriate use of alcohol and other drugs by students at TAFE SWSi will be the subject of disciplinary action.

trade workshops without permission or supervision harassing fellow students or staff damaging, stealing, modifying or misusing property being under the influence of alcohol or drugs, spitting or littering bringing weapons onto TAFE SWSi premises engaging in any behaviour which could offend, embarrass or threaten others illegally copying software licenced to TAFE NSW or TAFE SWSi, or installing any software including games and shareware, onto Institute computers. If you fail to comply with your responsibilities as a TAFE SWSi student, penalties may apply. The NSW TAFE Commission Student Discipline Policy (2000) outlines all behaviours listed as a breach of discipline and applies to all TAFE NSW students. You can obtain a copy of the policy from your teacher, read it in a college library or access online via www.det.nsw.edu.au/policies, under the ‘TAFE’ tab.

If you are concerned about your own or another person’s safety at TAFE SWSi, Work Health and Safety legislation requires you to inform your teacher immediately.

Management of risk or harm to student and staff TAFE NSW is required by law to ensure the health and safety of students, staff and visitors on our premises. In order to meet these legal obligations it is necessary for us to assess and manage any known risk of violent behaviour. If you have a history of violence that may suggest you could pose a potential risk of any type to other TAFE SWSi students, staff and/or visitors, it is a condition of your enrolment that you advise the College Manager, counsellor or your teacher prior to enrolling in your course of choice. Following your advice of a potential risk, we will provide appropriate support and a management plan.

IMPORTANT STUDENT INFORMATION

Work, Health and Safety It is TAFE SWSiâ&#x20AC;&#x2122;s responsibility to provide an environment that is both healthy and safe. We provide you with a safe learning environment by: meeting

relevant work health and safety standards training staff in appropriate accident prevention, fire and evacuation procedures maintaining and cleaning our buildings regularly providing security services. It is your responsibility to follow safety regulations and instructions, as well as report accidents and health and safety issues to either your teacher or a senior member of staff. Some courses require you to wear protective clothing. You will need to follow your teacherâ&#x20AC;&#x2122;s instructions on the safe use of materials and equipment. First Aid Officers are located at all colleges. If you are injured or ill, please ask your teacher, security or first aid officer to assist you.

Anti-discrimination policy All TAFE NSW staff and students have an obligation under NSW legislation not to discriminate,

treat unfairly or harass people because of who they are, who they are related to, or who they associate with on the following grounds: gender,

including pregnancy

age marital

status sexuality race, colour, ethnic or ethno-religious background, descent or nationality disability, including intellectual, physical, psychiatric and HIV/AIDS If there is a complaint that a student or staff member has acted in a discriminatory way, see your teacher or a counsellor at your college.

Harassment and bullying Harassment is any conduct (verbal, written or physical) that is unwanted, unwelcome or which may be offensive. It is against the law in NSW to harass or discriminate on the grounds of age, gender, marital status, physical or intellectual disability, race or sexual preference. If you believe you are being harassed, bullied, discriminated against or unfairly treated in any way, it is important that you contact your teacher or a counsellor at your college.

BANKSTOWN COLLEGE 500 Chapel Road Bankstown NSW 2200 CAMPBELLTOWN COLLEGE 181 Narellan Road Campbelltown NSW 2560

MACQUARIE FIELDS COLLEGE 32 Victoria Road Macquarie Fields NSW 2564 MBISC 2 Austool Place Ingleburn NSW 2565

GRANVILLE COLLEGE 136 William Street Granville NSW 2142

MILLER COLLEGE Cnr Hoxton Park & Banks Rds Miller NSW 2168

LIDCOMBE COLLEGE 73 East Street Lidcombe NSW 2141

PADSTOW COLLEGE Raine Road Padstow NSW 2211

CHULLORA CAMPUS Cnr Muir Rd & Worth St Chullora NSW 2190 LIVERPOOL COLLEGE College Street Liverpool NSW 2170

CONNECT WITH US 13 SWSi (13 7974) Visit a Customer Service Centre at your local college.

PARRAMATTA OFFICE Shop 1B, 69 Phillip Street Parramatta NSW 2150 WETHERILL PARK COLLEGE The Horsley Drive Wetherill Park NSW 2164

The information in this brochure is correct at the time of publishing (January 2015) and may be subject to change. MC15/673