COMMUNITY

COVID COMMUNICATIONS

The 2021 website launched with an easy to find ‘Stay COVID Safe’ page in the top navigation. This page included links to NSW Health guidelines, COVID safe practices and, importantly, a link to the list of COVID-19 case locations with advice to follow heath orders to not attend the Festival if any sites had been visited.

Further essential information about attending events was also communicated here, including staying at home if unwell messaging, the Service NSW app, face masks, social distancing, and hygiene. We used Festival Stories to update relevant COVID news, which could be alerted on our homepage. These webpages were visited 6,634 times. COVID safety messaging could also be found in the 'Important' section of each event page and on venue pages.

This information was emailed to all Festival tickets holders 24 hours prior to their events, meaning 21 daily email sends completed with a total of 10,365 opens.

Checking in at The Headland at Barangaroo Reserve, photo by Bianca De Marchi COVID safety signage, photo by Yaya Stempler

Hand sanitising station at Carriageworks, photo by Yaya Stempler COVID safety floor decals, photo by Yaya Stempler

Queuing and checking in at the Headland at Barangaroo Reserve, photo by Bianca De Marchi

VOLUNTEERS

Sydney Festival would not be possible without the dedicated volunteers who contribute their time and energy to engage with our patrons and help create better Festival experiences.

Volunteers supported the 2021 program, helping with meeting and greeting patrons, answering public queries, creating conversations with audiences, as well as providing operational support at the major Sydney Festival installations and venues.

The 2021 volunteer program involved over 160 volunteers working more than an astounding 3,200 hours. The volunteer program also involved 12 volunteer team leaders who supervised rotations and provided information for volunteers at specific sites. The volunteer team leader role provides a great opportunity for individuals to build their leadership, communication and organisational skills, all while being a part of a world-class festival. For 2021 the management of Sydney Festival volunteers was undertaken by an internal Sydney Festival volunteer management team.

A massive thanks to all the volunteers for all their hard work and dedication throughout the Festival.

Sydney Festival 2021 volunteers, photo by Yaya Stempler

COMMUNITY

INTERNS

Sydney Festival hosted two internship placements in 2021 for students attending New South Wales universities. These interns worked across the marketing and production teams to complement their studies at the University of Technology Sydney.

A huge thanks to the 2021 interns. We look forward to seeing them continue to develop their skills over the coming years.

Volunteer at Sydney Symphony Under the Stars, photo by Yaya Stempler