Solutions and Services SEM 2020

Eastern

At the heart of food and service

Maryland

Innovation. Commitment. Success: Products are Just the Beginning!

The Power of Partnership The power of partnership means understanding your business needs and bringing you powerful solutions. Whether you’re looking for training, food cost advantages, service ideas, or new additions to your menu, we have the products, services and expertise to ďŹ t your needs.

At Sysco, we never stop chasing perfection. We learn from every mistake. We test.

We adapt. We improve. We want to be the BEST partner for you and your business.

Exceptional Service – Our 99.35% fill rate is one of the best in the industry. Our teams try hard to get the right case on the truck every time while still providing elevated Customer Service with all of our departments. Need tools for success? Our custom Business Reviews will help you identify where we can help make your business grow!

Superior Technology – Solutions designed for your restaurant, such as menu profitability and design, order tracking, eNutrition Info, along with the CAKE suite of products.

Community Focus – When it comes to giving back in our communities, it just makes sense for Sysco to focus on food and make it our charitable priority. Providing healthy and nutritious food to children, families and seniors in under served areas is our primary focus. Our Sysco Family proudly works with local & national volunteer programs to help achieve these charitable goals.

Products – Innovative Everyday – Variety, Quality and Consistency – Your reputation and success is based, in large part, on safe, reliable, quality products, the type of products that we consistently craft with your needs in mind. Cutting Edge Solutions offer new and exclusive products from Sysco that offer on trend flavors, labor saving solutions, and menu versatility.

Business Review – Sysco’s Business Review process is an in-depth customer consultation that covers everything from menu planning to back-of-the-house logistics, all with the goal of making your business run more smoothly and profitably. Sysco’s locally-deployed chefs are available to help test new menu items, sample new products and more. Whether you’re a seasoned veteran or starting from scratch, we’re your business partner at every step of the way.

Culinary Solutions – Sysco brings more than food to the table. With our specialty meat, seafood, and produce in your kitchen, your guests get the best. Supplies on the Fly, exclusively for Sysco customers, is the ultimate 24/7 online supplier of all equipment, supplies and staples your business needs to serve in style.

Sysco Eastern Maryland buys local so you can serve local.

Local tomatoes, potatoes, peppers, squash, apples, corn, cucumbers, green beans, mushrooms, lettuce, clams, oysters, soft crabs, eggs, chicken, sausage, meats, breads, cheese...

We buy local every chance we get, because we know it’s important to you and your customers. It’s important to us, too. Sysco started out as a small company, so we understand the challenges local small businesses face.

“Knowing the story behind your food” is a concept that resonates with a broad audience. Your guests view local foods as a way to eat healthier and support their communities.

Sysco has well-developed local foods programs in 27 Sysco operating companies and moderately developed programs in another 21 operating companies. And we hold our local farm suppliers to the same high food safety standards as our other suppliers.

For us, being at the heart of food and service means being committed to local farming initiatives and working together with local vendors and farm families to bring you the best quality local products available throughout the year.

We can support local businesses.

Together.

The Sysco Brand family has been delivering quality, innovation and profitability for decades. Our dedication to these values will never change – but soon, the look of Sysco Brands will. Rest assured that no matter what changes on the outside, the quality and consistency you’ve come to rely on will always remain the same.

These new logos will be on packages being delivered by Sysco Eastern Maryland now!

Meet our Chef!

Chef Candace Lewis is a graduate from the California Culinary Academy in San Francisco, California and has worked in the restaurant industry for over 10 years. She understands your needs and challenges, having worked in numerous roles throughout restaurants including waitressing, managing, consulting, and as chef. She started her career at Twenty 88 Wine Bistro in Camarillo, California as a chef and operator, and also earned her Sommelier Certification. Her restaurant experience also includes Firestone-Walkery Brewery in Paso Robles, Nordstroms Cafe/Blue Stove, La Grande Cafe in San Francisco and Steamers of Pismo. Chef Candace brings a vast knowledge of beer and wine pairings with her from the west coast, along with her incredible talent and expertise.

Meet Chef Candace and discuss any needs that you may have for your establishment. Sit for a private consultation to develop new items for your menu, solve problems in your restaurant or just get a few new ideas!

TOP REASONS TO HAVE A CULINARY CONSULTATION

Products are just the beginning! Our Executive Chef will prepare ideas that showcase some of the hot new trends while helping you identify labor saving products that work in your establishment.

TOUR OUR WAREHOUSE Sustainable practices drive success!

TOOLS FOR SUCCESS

Custom Business Review, an in-depth look into your business to help your operation run more smoothly and profitable.

BUILD MARKETING CAMPAIGNS Let us help you increase new business and drive current customer traffic through multiple marketing techniques.

INCREASE PROFITS

Menu Development, Designs & Consultation. Is your menu steering you customers to your most profitable items?

Learn how to get the most out of your menu.

MAKE MONEY Gain access to a team of professionals whose job is to help you make more money.

• Business Plan consultation • Quarterly Reviewswith culinary consultations Keep yourBusiness menu on-trend and recipe development with our executive chef • Keep your menu on-trend with culinary consultations and recipe assistance development with our executive chef • Marketing to attract new customers • Marketing assistance to attract new customers

FIND MONEY We’ll use our profit magic to uncover hidden sources of revenue.

• POS report analysis to better understand your business • Complete menu analysis and engineering will reveal opportunities to update offerings or increase prices • Proper portion control tools and techniques • Value-added, labor-saving items can also eliminate waste, adding extra money back to the bottom line

SAVE MONEY We’ll help you identify where you should be spending less.

• Learn how to track, trim and control your food cost • Organizational strategies to reduce labor cost • Buy better, serve less, make more. We’ll show you how.

• Consider the benefits of a prime vendor

INTRODUCING OUR Get the Sysco Delivery App today

CORE PRODUCTS

A Complete Sysco Experience with Web and Mobile Applica ons

Portal Quickly access Sysco’s online applications and control permissions through a centralized user dashboard.

Order by sheet to shelf matching or browse Sysco's complete catalog of products anytime, anywhere.

Easily track Sysco deliveries, see which items are arriving, and get real-time updates on your order.

ONE LOGIN, THREE APPLICATIONS Accessing your favorite Sysco applications is easy with single sign-on. Use your email and password to access and seamlessly navigate between all three applications, either on your desktop or (for Sysco Shop and Sysco Delivery) via mobile app. Š Sysco Corporation, 2019

INTRODUCING THE NEW

SYSCO ACCOUNT CENTER A comprehensive tool set with online payment functions and access to all of your critical account data.

• View and/or pay any of your open invoices • Apply open credits electronically when paying online • View a comprehensive archive of your Invoices, Credits, Drop-ships, Statements, and Closed items • Schedule payments up to 30 days in the future • Change any scheduled payment up to the time it transacts • Link multiple checking accounts for payment • Auto-fill tools expedite common payment tasks

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Start by going to www.syscoaccountcenter.com Log in with your temporary username and password (found on back of your statement)

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Choose your own unique username and password You will receive an email in a few minutes - then you are just a click away from 24x7 access to the Sysco account center!

ACCOUNT INFORMATION

PAY OPEN INVOICES

A comprehensive archive with 90 days history of Invoices, Credits, Drop Ships, Statements, and Closed Items

Color coded date logic, Auto fill entry, Scheduling

Join Now! www.syscoaccountcenter.com It takes only a few minutes to sign up and start using the Sysco account center!

Introducing Sysco Studio, the new-and-improved menu services platform.

DASHBOARD

45

DESIGNS

MENU ENGINEERING

5

Designs

INGREDIENTS

11

Menus Engineered

KEEP DESIGNING

RECIPES

Recipes

START ENGINEERING

REVIEW MY RECIPES

Marketing strategy is competitive and everchanging. Sysco Studio can ensure business success by simplifying the process of menu design, engineering, and management into one seamless, user-friendly tool. login at

Admin. Assistant Day Sun Apr 21 - Sat Apr 27

Easter Sun Apr 21

Cinco De Mayo Sun May 05

Mothers Day Sun May 12

© 2019 Sysco Menu Services . All rights reserved.

Sysco Menu Services | Legal

syscostudio.com

point of sale CAKE POS CAKE’s next generation of POS is powerful, affordable and designed specifically for restaurants. A customer facing display allows for convenient tipping, signing by finger and e-receipts. Real-time reporting from anywhere. Low credit card processing rates and fast funding. Menu updates and edits on the fly and in real-time. Online ordering and customer loyalty rewards. Technical support team is available by phone or email 24/7. trycake.com

service partners ADP Provides payroll and human resources, including restaurant specific reports. Sysco customers receive a 20% discount off published rates.

Ashley Rosenfeld | 973.712.3857 | ashley.rosenfeld@ADP.com

CMS Text Provides mobile and text marketing services to the restaurant and hospitality industries.

Packages start at $39.95 per month.

Conrad Carney | 859.983.2604 | ccarney@csmtext.com

Constellation Energy Helps restaurants in

Moving Targets Moving Targets creates customer growth, increases customer spend and loyalty. They’re social media advertising, email promotion and direct mail experts, who are passionate about helping Sysco customers gain maximum benefits from their marketing budget.

Terry Siff | 800.926.2451 x113 | tsiff@movingtargets.com

NuCO2 National provider of certified, beverage-grade CO2 and draught beer-grade nitrogen gas solutions for fountain soft drinks and draught beer beverages. First month free for Sysco customers.

deregulated markets save money on their electricity and natural gas utilities. Rates vary by market.

Tina Silas | 800.472.2855 x3217 | bsilas@nuco2.com

Bill Lang | 713.357.2928 | blang@mxenergy.com

OrderEze Provides custom designed websites,

DAR PRO A green solution for used cooking oil

mobile websites, social media, email marketing, online ordering, and concierge service to help manage it all.

Subscription based - starts at $59 per month.

removal, recycling, and grease trap services. Pays customer for used oil based on volume collected and current commodity value.

Bill Morris | 949.636.0838 | bmorris@darpro.com

Tim Carr | 631.271.3470 x236 | tim@ordereze.com

SIRIUS XM Satellite and internet music for your business. Subscription based - starts at $27 per month.

Foodservice Training Portal Employee e-Learning solutions for the foodservice, hospitality and retail beverage industries.

Ryan Santiago | 586.693.1072 | rsantangelo@dm-us.com

Leslie Bucher | 877.639.3761 | lbucher@vino101.com

Wi-Fi and marketing services. Subscription based starts at $49 per month.

Spot On Networks Provides restaurants with

Rich Patla | 203.937.2600 | rpatla@spotonnetworks.com

You may also contact

gobeyondfood@corp.sysco.com

T O O L S TO H E L P YO U

succeed

WE BUILD IT. WE KEEP IT MODERN. YOU GET 30% MORE FREE VISITORS.

Our team has built websites used by millions of visitors monthly.

Put that expertise to work for you and enjoy the benefits of a site that stays fast and modern.

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NO SETUP FEE TWO-WEEK TURNAROUND NO LONG-TERM CONTRACTS WE HANDLE INITIAL BUILD SSL INCLUDED

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DEDICATED REVIEWS PAGE 24-HOUR RESPONSE TIME MOBILE RESPONSIVE ADA COMPLIANT GOOGLE-FRIENDLY AVG 30% INCREASE IN ORGANIC SEARCH VISITORS

CALL FOR A 15-MINUTE DEMO TODAY!

1.844.POPMENU INFO@POPMENU.COM

GET.POPMENU.COM

a

company

Enter orders faster and more accurately with fewer edits. CAKE Point of Sale accelerates your order process with customized workflows as well as on-the-fly menu and table adjustments.

Point of Sale

Guest Manager

Online Ordering

Enter order faster and more accurately while tracking every transaction. Make on-the- fly menu and table adjustments all from your CAKE Point of Sale. Simple, intuitive and cost friendly. It’s the POS System your restaurant deserves.

Improve how your restaurant manages your waitlist while enhancing your table management and optimizing your customer reservation process.

Integrated online ordering directly into your CAKE Point of Sale. Online Ordering is growing 300% faster than dine-in-traffic.

Treat every guest to consistently superior service with guest, table and waitlist management. A glance at their visit history lets you greet them with a personal touch, while a real-time view of your floor map provides accurate wait times. Make smarter decisions from the host stand while making every guest feel like a VIP.

Restaurants that add an online ordering system get 32% more orders than those that only accept orders by phone. Online ordering adds a new revenue stream for your restaurant, letting you serve more food while giving you the space in your dining room to seat more dine-in guests.

No more stopping work to take phone orders. CAKE Online Ordering keeps your staff working at their stations so they get more done in less time.

For more information, visit

TryCake.com or speak with your Marketing Associate today.

Exclusively for Sysco customers, Supplies on the Fly is the ultimate 24/7 online source for more than 170,000 foodservice products, including heavy equipment, kitchen supplies, specialty food, pantry staples and more.

Supplies on the Fly offers daily and weekly specials, bulk discounts on the products you use most, free shipping on hundreds of products, and real-time phone and email support from product experts. Fast check out and easy Sysco invoice billing, makes it easy to quickly get what you need to keep your operation running smoothly.

• Open 24/7/365 • Faster Shopping Experience • Huge Product Selection • Competitive Prices • Outstanding Customer Service

Visit

• Great Promotions

suppliesonthefly.com

• Quickly Search and Compare

to sign or activate your account to shop the largest selection of restaurant essentials anywhere.

• Simple Order Tracking • Easy Accounting • Secure Shopping

Sysco is committed to end hunger in America.

With our Nourishing Neighbors program we are supporting organizations that work to eliminate hunger and make healthy food available where it’s needed.

What are we doing at Sysco Eastern Maryland?

A portion of the proceeds from each Sysco Brand case sold by Sysco Eastern Maryland will be donated to local charitable organizations including: Maryland Food Bank • Delaware Food Bank Meals on Wheels • Wor-Wic Food Pantry

What is being done nationally?

All U.S. Broadline Sysco companies are participating in the program.

With dozens of locations across the country, Nourishing Neighbors can have a significant impact in the fight against hunger.

What can I do to help?

Simply purchace Sysco Brand products. A portion of every case sold will be distributed through the Nourishing Neighbors program. Show your support by placing a Nourishing Neighbors window cling on your door or window, just ask your MA for a decal.

Food is a necessity -not a privilege.

It’s estimated that one in three seniors and one in six children are food insecure – which means they don’t know where their next meal will come from. We’re going to do something about that.

Foodie is Sysco’s premier customer–facing magazine.

Full of recipes, data trends, business tips and operational information from Sysco’s vast team of chef and experts, the magazine delivers a 360-degree experience of all that Sysco offers to ensure restaurant operators have the information they need to succeed.

For more, visit www.syscofoodie.com or ask your Marketing Associate for the latest in printed magazine.