TUI - Worldwide Tours 2022 E-Brochure by TakingtheStrainTravel

WORLDWIDE TOURS NOVEMBER EDITION MAY 2022 – APRIL 2023

SEE MORE OF THE WORLD ON A TUI TOUR Featuring tours all over the globe, from Asia and Africa to the Americas – plus, we’ve got some epic European itineraries.

ON THE COVER: Taj Mahal, India

28 SIMBA SAFARI

CONTENTS 04 ..................................................... Welcome to TUI Tours 06 ............................. Choose a tour that's right for you 08 .......................................................... Where in the world 09 ................................................................... Meet the team 10 ........................................................ Customise your tour 12.............................................................. The Unmissable 5

India's Golden Triangle ................................................... 35

Enchanting Islands ........................................................... 22

Icons of India - Tigers and the Taj Mahal ................ 36

Eastern Journey ................................................................ 24

Backwaters of Kerala ....................................................... 38

Mayan Trail of Mexico ...................................................... 25

Bali Complete ..................................................................... 39

Costa Rica Grand Tour .................................................... 26

Grand Tour of Thailand ................................................... 40

Exotic Costa Rica .............................................................. 27

Vibrant Vietnam ................................................................ 42

AFRICA Simba Safari ....................................................................... 28

Discover Japan .................................................................. 44 Highlights of Israel ............................................................ 46

AMERICAS

Classic Kenya ...................................................................... 29

Discover Jordan ................................................................. 47

Western Landscapes ....................................................... 14

Highlights of South Africa ............................................. 30

NORTH AFRICA Imperial Cities of Morocco ............................................ 48

The American South ....................................................... 16 Pacific Northwest & Canadian Rockies .................... 18 Colours of New England ................................................ 20

Highlights of Cuba ............................................................ 21

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ASIA & MIDDLE EAST Epic Sri Lanka .................................................................... 32 Classic Ceylon ..................................................................... 34

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Atlas Mountains Tracks of the Nomads ................... 49

TUI TOURS ACCESSIBILITY We’ve tried to make our tours as accessible as possible for our customers. That’s why we’ve labelled all tours as ‘suitable for those who can walk independently’, as transfers will have steps and some hotels and venues may not be fully accessible. Each tour is marked with an icon to show you the pace of the tour. An English-speaking tour guide will be with you throughout the entire tour, with the exception of our small boat cruises. Our dedicated Tours Contact Centre is available for any other queries. If you, or anyone else travelling with you needs special assistance, is planning on taking a mobility aid or would like to discuss any accessibility requirements, please call 0203 451 2940.

22 ENCHANTING ISLANDS

34 CLASSIC CEYLON

TOUR PACE We all have a different idea of what constitutes the perfect holiday – our tour pace guide lets you decide exactly how energetic you want to be.

LEISURELY A relaxing tour with minimal physical activity and downtime to independently explore.

MODERATE Average physical activity with longer walking tours, some steps and activities on most days.

ACTIVE 26 COSTA RICA GRAND TOUR

EUROPE Intrepid Iceland .................................................................. 50 Off the beaten track Cyprus ......................................... 51 INFORMATION Insurance .............................................................................. 52 Important information .................................................... 53 A-Z guide/Our agreement ............................................. 54

MORE TOURS ONLINE – vist tui.co.uk/tours for more information.

Activities and travelling on most days, including walking tours and longer treks.

50 INTREPID ICELAND

STAYING SAFE AND HEALTHY ABROAD The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. See gov.uk/travelaware and follow @FCDOtravelGovUK on Twitter and facebook.com/FCDOtravel – for the latest general FCDO travel advice, including coronavirus travel guidance, security and local laws, and passport and visa information.

November Edition. This may be superseded and replaced by a later edition. Always check with your travel agent to ensure that you have the most up to date brochure edition. Also see section 2 of Our Agreement with You and Yours with us for ‘The Price You Pay’. This brochure was published in November 2021 and prices are valid from September 2021. © TUI is a trading name of TUI UK Limited, a member of the TUI AG group of companies.

See gov.uk/foreign-travel-advice – for FCDO travel advice about individual destinations. See tui.co.uk/destinations/info/travel-aware and tui.co.uk/destinations/info/travel-with-confidence – for travel advice from TUI. See travelhealthpro.org.uk – for current travel health news.

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PEFC Certified This product is from sustainably managed forests and controlled sources www.pefc.org

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This brochure was produced using 100% carbon-balanced paper.

The advice can change, so check regularly for updates. When you have finished with this brochure please recycle it.

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WELCOME TO

TUI TOURS Italy, Costa Rica, Mexico… our TUI Tours rack up some big-name destinations, plus they’re crammed with nature, culture and history. Whether you’re on a safari adventure in Africa or sightseeing in the USA’s neon-lit cities, there’s nothing quite like seeing the real side of a country on a touring holiday. But these aren’t the only reasons to choose TUI for your next big adventure…

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LOCAL GUIDES A good guide can take a tour from great to unforgettable – and every one of our guides is trained to the highest standards. You can expect excellent service from a leader who’s superfriendly, a specialist in their field, local to the area and English-speaking.

AUTHENTIC EXPERIENCES Imagine sipping a hot cup of traditional Indian tea while marvelling at panoramic views of the Taj Mahal in Agra. Learning to cook traditional Andalusian cuisine in Spain. Or visiting Mayan ruins in Mexico as the sun rises. These are just a few snapshots of the once-in-a-lifetime experiences in store on a TUI Tour.

FLEXIBLE TOUR OPTIONS There’s no such thing as one size fits all when it comes to the adventure of a lifetime. That’s why TUI Tours are flexible. Tailor your free time by choosing from exciting optional experiences. Or, follow your tour with some downtime at a beach hotel. You can also fly from your local airport with our regional flying options.

TUI TOURS DURING COVID-19 As always, your safety is our number one priority, so you can expect lots of new measures in place across the TUI Tours programme. Our tour guides have had extra training, while all hotels will have new hygiene measures and social distancing policies in place based on local regulations. Social distancing measures will also be applied to coach travel, plus there’ll be hand sanitiser stations on board. And rest assured that if any of your planned tour activities are impacted due to COVID-19 restrictions, other activities will be arranged in their place where available.

TUI CARE FOUNDATION & GIVING BACK For every customer, we donate £1 to the TUI Care Foundation – an independent charity on a mission to do good across the globe. Some of these projects feature on our itineraries, so you can see first-hand what we do. You might visit the Wizz Kidz project in South Africa – it helps local children see and learn about their country’s wildlife. Or, visit the Tre Restaurant in Vietnam, which employs disadvantaged young people. And in India, some of our tours visit a gurdwara, where you’ll stop by at lunchtime and join in with feeding the 10,000 pilgrims who come to worship here every day.

WELCOME TO TUI TOURS

CHOOSE A TOUR THAT’S

RIGHT FOR YOU Private tours, self-drive adventures and more options if you’re a solo traveller – the future looks bright for TUI Tours. Take your pick from our four different touring options.

BENEFITS OF SOLO TRAVEL SMALL GROUP TOURS, HANDCRAFTED BY TUI These tours have a more off-the-beatentrack feel and smaller group sizes. They’re also a perfect choice for solo travellers, with a number of them set up with single rooms and social events. TUI ACCREDITED GUIDE

– your guide will have been trained through the TUI Tours Academy

LOW OR NO SINGLE SUPPLEMENTS

– no need to pay more for a double room

SOCIAL EVENT ON DAY 1

– so you can get to know everyone in your group over dinner or a drink

SMALLER GROUP SIZES

– fewer people means you can really immerse yourself in the tour. Most tours take between 10 and 16 people, with a maximum of 25 HANDCRAFTED ITINERARY

– TUI experts have created these tours from scratch EXPERIENCE THE TUI CARE FOUNDATION

– in some destinations, you’ll have the chance to see and participate in some of our charity and sustainability projects

EXCITING ITINERARIES

– check out Spotlight on Sicily, Icons of India – Tigers and the Taj Mahal, and Imperial Cities of Morocco

Top tip – look out for the Great for Solo Travellers badge throughout the brochure.

CLASSIC TOURS WITH BIG GROUPS OF EXPLORERS These tours have a larger group size – up to 35 people – and show off the most popular areas of the tour destination. ENGLISH-SPEAKING GUIDE

SELF-DRIVING TOURS – ADVENTURE AT YOUR OWN PACE These tours are ideal if you’re an independent traveller. Flights, car hire and accommodation are all included, plus you’ll be given an itinerary to follow for the tour duration.

PRIVATE TOURS WITH YOUR OWN DRIVER These tours forgo the group and come with your own private driver – perfect if you want to explore somewhere new with just friends or family.

– your tour will all be guided in English CAR HIRE AND HOTELS LARGER GROUP SIZE

– you’ll meet like-minded adventurers from the UK and Europe

– a vehicle and your accommodation are all included GO AT YOUR OWN PACE

'GO-TO’ TOURS

– these tours cover off all the key sights in the area or region your tour visits

– with your own itinerary, you can sightsee at leisure

A DEDICATED DRIVER

– you’ll have one driver, who’s also your guide, for the whole tour PRIVATE VEHICLE

– depending on how many are in your party, you’ll visit all the sites in a private vehicle

CHOOSE YOUR SIGHTS

– pick from our suggested attractions and landmarks, or follow the itinerary to a T NO TOUR GROUP

– you’ll have total freedom to spend your time as you want, without other people

MORE TOURS We’ve got lots of tours online and more departure dates, to add to the ones that feature in this brochure. Head to tui.co.uk/ tours or call our dedicated TUI Tours Team on 0203 451 2940

WHERE IN THE WORLD Iceland

Canada Croatia Italy Portugal

USA

Madeira

Mexico

Spain & Balearic Islands Morocco

Greece

Turkey

Cyprus

Cuba

Costa Rica Kenya Tanzania

CLASSIC KENYA

SIMPLY BALI

HIGHLIGHTS OF CUBA

A wildlife adventure where you’ll head out on a hot air balloon safari at sunrise, visit a Maasai village, and look out for elephants, cheetahs, and giraffes.

A private tour with your own guide, ticking off pretty temples, rice fields and busy villages. You can find this tour online at tui.co.uk/tours.

Get to know Cuba with cocktails in Havana, lunch on a tobacco farm, and an underground river cruise.

NEW

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NEW

MEET THE TEAM TUI Tours are put together by a team of in-the-know destination product team members and led by expert, English-speaking guides. Here, some of the people who work on creating our adventures share their favourite tours.

Jill, from the TUI Tours Head Office, talks about why she loves the American South tour.

Nikky from the TUI Tours Head Office describes why her favourite tour is Costa Rica Grand Tour:

See page 26

See page 16

“It’s a great chance for history buffs to learn more about the American Civil War and the Civil Rights Movement. My highlight, though, was a trip to Memphis to visit Elvis Presley’s incredible Graceland home."

India

“Costa Rica is a really special place for me and it’s also loved by all of our customers who’ve been. My favourite part was catching a glimpse of sloths in the wild on a night walk through the rainforest. Shame I couldn’t take one home.”

Thailand Vietnam Sri Lanka

Angela from the TUI Tours Head Office shares her best bits from the Imperial Cities of Morocco Tour:

See page 48

SPOTLIGHT ON SICILY Get to know Sicily, as you visit the Valley of the Temples, take a tour of Siracusa, and peruse the city of Palermo.

Narinder, one of our TUI Tour Guides in India, explains why the Backwaters of Kerala tour has such appeal:

See page 38

“This adventure is a great opportunity to see and experience some of the fascinating highlights of Morocco. It includes visits to Marrakech, Casablanca, Rabat, Meknes and Fez. Tour favourites for me were shopping in the vibrant Moroccan souks, seeing the beautiful Hassan II Mosque in Casablanca and visiting Jemaa el-Fna Square in Marrakech.”

“I really love sharing details about our local community and showing the traditional methods that we use to create produce from the land, which is the livelihood of the local people. A village walk along the natural backwater canals of Kerala should not be missed.”

You can discover more about our tours by getting in contact with our dedicated TUI Tours Team – call 0203 451 2940 or email tours@tui.co.uk

WHERE IN THE WORLD / MEET THE TEAM

CUSTOMISE YOUR TOUR Flexible flight times from an airport near you. Relaxing hotel stays to latch on to the end of your adventure. And a whole host of extra experiences to add to your tour, from wine-tasting to cheese-making. You’ve got it all when you book a TUI Tour.

The Marble Temple, Bangkok

EXTEND YOUR STAY? Nearly all our tour itineraries have the option to extend your stay. This means that in addition to seeing the sights on one of our culture-filled tours, you can also spend some downtime at a hotel of your choice. Think soaking up the sun, getting stuck in to a good book – or cocktail – and having the chance to look back and reminisce on all the memorable experiences you’ve ticked off during your tour. Here are some highlights…

Spotlight on Sicily – Blaze a trail between mountain villages and beach resorts. In between, try resident-approved street food, cruise around the Syracuse Bay and stop off at a salt pan.

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Eastern Discovery – Zip between some of North America’s iconic landmarks, including the Freedom Trail in Boston and Lake Ontario. Then, head to New York for some extra city sightseeing.

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Costa Rica Grand Tour – Tick off volcanoes, hot springs and sloth-inhabited rainforests. Then, follow up with some chill time on the sugary beaches of the Pacific Coast.

2 EXTRA EXPERIENCES All of our tours are full of wow-moments, thanks to the number of activities handpicked for each one. We’ve gone a step further and created a customise-yourtour option – by adding a varied collection of extra experiences to the TUI Tours programme. These additional adventures range from cultural dinners and guided nature walks to boat trips and cocktail classes. All you need to do is choose which ones pique your interest when booking your tour.

Niagara Falls, Canada

Favourites include a three-course meal at the Elements on the Falls restaurant on the Eastern Explorer tour in Canada. Take a selfie with the thundering Niagara Falls right behind you as you sit down to a spot of fine dining. There’s also lots to choose from on our Bangkok and the Golden Triangle tour, like a visit to a home for retired elephants. Other experiences include a light show at the Chichen Itza Mayan ruins on the Mayan Trail of Mexico tour, and an outing to the thermal waters of the Blue Lagoon on the Intrepid Iceland tour. And if wildlife’s more your game, check out the Classic Kenya tour, where you can opt in for a hot air balloon ride across the animal-studded landscapes.

Chichen Itza

Seljalandsfoss, Iceland

REGIONAL FLIGHTS WITH TUI And the best thing is, we fly from regional airports all over the UK – like East Midlands, Bristol, Southampton, Glasgow, On many Belfast International tours, you’ve got the and Newcastle. So, option to fly with our own chances are, you airline – which means you’ve can fly from your got your pick of hundreds of doorstep. We also flights to all the eye-popping fly out to lots of destinations that feature destinations with on the TUI Tours our partner airlines, programme. meaning there’s lots of choice when it comes to where to go. Plus, you’re never limited to one flight only, thanks to our multiple flight options.

CUSTOMISE YOUR TOUR

THE UNMISSABLE 5

MEMORABLE MOMENTS We know just how to take the TUI Tours wow-factor to the next level – with these once-in-a-lifetime moments. Like a sleepover on a boat in Halong Bay, a fire dance performance in Bali, and a sunrise adventure in Mexico.

1. WATCH A TRADITIONAL FIRE DANCE IN BALI TOUR: SIMPLY BALI Our private Simply Bali tour is packed with memorable moments, but one of the top ones has got to be watching a kecak fire dance at a clifftop temple. This Hindu dance includes fire and chanting, and often has up to 150 performers. The traditional dance is almost 100 years old and shows a battle scene between a king and a prince. And the setting’s just as good as the actual show. You’ll watch the fire dance at the dramatic Uluwatu sea temple. It’s positioned on a cliff above the sea, and is home to hundreds of monkeys. Find this tour online or flick to page 86 in the TUI Best for Adults brochure.

2. VISIT AN ELEPHANT SANCTUARY IN SRI LANKA TOUR: EPIC SRI LANKA Our 11-night Epic Sri Lanka tour includes a holiday highlight you’ll never forget – a trip to the Udawalawe National Park. This park is where you’ll find the Elephant Transit Home, where orphaned baby elephants are cared for, rehabilitated, and released back into the wild where they can re-enter Sri Lanka’s elephant herds. On your visit, you’ll see the gentle residents on a safari-style drive, then relax with a glass of bubbly during one of Sri Lanka’s lavender-tinged dusks. For more information, flick to page 32.

3. SLEEP ON A BOAT AT HALONG BAY TOUR: VIBRANT VIETNAM

eye-popping Halong Bay, which you’ll recognise for its limestone peaks and emerald waters. This tour includes plenty of time to soak up the scenery, thanks to the overnight sailing. You’ll eat dinner on board and relax with cocktails on deck on day 10. Then, watch the sun rise behind the jungle-covered islands before breakfast on day 11. For more information, flick to page 42.

4. SEE CHICHEN ITZA AT SUNRISE TOUR: MAYAN TRAIL OF MEXICO Get up bright and early to explore the famous Mayan ruins of Chichen Itza before they open to the general public. This complex of temples, ball courts and sacrificial altars is iconic and attracts thousands of tourists every year. Your guide will take you to visit it before breakfast as the sun’s coming up, when you’ll have the best chance of seeing it all without fighting for elbow room. For more information, flick to page 25.

5. VOLUNTEER IN A GURDWARA KITCHEN TOUR: ICONS OF INDIA – TIGERS AND THE TAJ MAHAL While visiting Old Delhi, you’ve have a once-in-a-lifetime opportunity to really experience life with the locals. Spend some time exploring the Gurudwara Bangla Sahib – one of the most important religious landmarks for Sikhs in Delhi. Afterwards, you’ll get to volunteer in the kitchens to help prepare lunch for the 10,000-plus people who come to worship here every day. You’ll have lunch here yourself, too. For more information, flick to page 36.

If snoozing on a boat at one of the most famous World Heritage Sites sounds good, look no further than our Vibrant Vietnam tour. It includes an overnight stop in

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Elephant Sanctuary, Sri Lanka

Traditional fire dance, Bali

Chichen Itza

Halong Bay, Vietnam

Gurudwara Bangla Sahib

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UNITED STATES Kanab Utah, Arizona

WESTERN LANDSCAPES u u

Los Angeles Anaheim Mesa Grand Canyon Page Bryce Canyon Mammoth Lakes u Sacramento u San Francisco u Santa Maria u

HIGHLIGHTS 4 Gaze out at the Grand Canyon 4 Travel through Monument Valley 4 Stroll the Las Vegas Strip

MAP KEY Overnight location

Attraction

San Francisco Mammoth Lakes

Page u

Las Vegas

This bumper Classic tour showcases the best of America’s west. You’ll be left wide-eyed by the glitz and glam of LA and Vegas, as well as the striking canyons, lakes and valleys of its huge national parks.

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Vegas

Santa Maria Los Angeles

Grand Canyon Mesa

DAY 4. MARVEL AT MONUMENT VALLEY Desert adventures await today, as you blaze a trail through the American Indian territory of Navajo Nation, the Painted Desert and Monument Valley.

DAY 1. FLY TO LOS ANGELES After touching down at Los Angeles International Airport, you’ll be transferred to your hotel.

DAY 5. FROM BLUE LAKES TO BRYCE CANYON Start with a visit to Glen Canyon Dam and Lake Powell. Then, you’ll get back on the road, with the sat-nav set for the red rocks of Bryce Canyon.

DAY 2. THE DESERT OASIS OF PALM SPRINGS AND PHOENIX Your tour kicks off with a trip to Palm Springs, the playground of Hollywood’s elite. You’ll then drive through the Coachella Valley towards Phoenix.

DAY 6. ZIP FROM ZION TO VEGAS Another of America’s national parks is on the agenda today, as you visit Zion, in south-west Utah. After, you’ll head to Las Vegas.

DAY 3. THE GRANDEST OF CANYONS Having arrived in Arizona yesterday, you’ll head to the state’s number one sight, the Grand Canyon. You’ll visit the desert town of Sedona, too. 14

Bryce Canyon

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DAY 7. FREE DAY IN LAS VEGAS You’ve got a whole free day in the City of Sin, so you can spend it however you like.

PRICE INCLUDES FLIGHTS Fly with one of our airline partners from Manchester and London Heathrow.

TRANSPORT Return airport coach transfers and mini bus/coach transport

MEALS None included

HOTELS

TOP TIP Los Vegas, Nevada

The Hoover Dam’s well worth the trip from Vegas. It’s a gawp-worthy feat of engineering. And, at 45 minutes’ drive away, it won’t take up the whole of your free day, either.

10 x hotels of a 4*, 3* and 2* standard. You'll stay at the following or similar: Holiday Inn Anaheim-Resort Area on day 1, Delta Hotels by Marriott Phoenix Mesa on day 2, Yavapai Lodge Grand Canyon on day 3, Best Western Plus at Lake Powell on day 4, Best Western Plus Ruby’s Inn on day 5, Luxor Las Vegas on days 6-7, Mammoth Mountain Inn or Piccadilly Inn on day 8, Courtyard by Marriott Sacramento Airport on day 9, Parc 55 or Hilton San Francisco Union Square on days 10-11 and Holiday Inn Hotel & Suites Santa Maria or Radisson Santa Maria on day 12.

TUI TRAINED TOUR GUIDE GROUP SIZE OF 35-40 PACKAGE PRICE Starting from

£2369pp**

NEED TO KNOW 2022 DATES 13 May, 20 May, 3 Jun, 10 Jun, 24 Jun, 8 Jul, 15 Jul, 5 Aug, 12 Aug, 26 Aug, 2 Sep, 16 Sep, 30 Sep, 7 Oct, 21 Oct DEPARTURE DAY: Friday For the most up-to-date information on America, visit https://www.gov.uk/foreigntravel-advice/usa/entry-requirements

Los Angeles, California

DAY 8. DESERT VALLEYS AND ALPINE LAKES You’ll say farewell to Las Vegas this morning, before driving to Death Valley. You’ll end up in a ski town in the Sierra Nevada Mountains.

DAY 12. SCENIC SEASIDE CITIES It’s all about the sea today, as you travel down the Pacific Coast, visiting Monterey and Carmel-bythe-Sea.

DAY 9. PRETTY PANORAMAS IN YOSEMITE You’ll need to rise early this morning. There’s the option of a gondola ride up Mammoth Mountain, before you head to Yosemite National Park.

DAY 13. MEET THE SANTAS You’ll enter the Santa Ynez Valley today, home to chic Santa Barbara. From here, it’s a short hop to LA and Santa Monica, before your flight home.

DAY 10. SET OFF FOR SAN FRAN Say farewell to Sacramento and hello to San Francisco. You’ll leave early, arriving in time for a tour, which includes the Golden Gate Bridge.

DAY 14. OVERNIGHT FLIGHT HOME Due to the timing of the flight, you’ll be on the plane today, too.

DAY 11. FREE DAY IN SAN FRANCISCO You’ll have another day in San Francisco, so you can explore under your own steam.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

**Prices shown are a guide only and apply to selected departures. All prices can go up or down, please check price at time of booking. Prices will vary depending on occupancy. Flight supplements, room supplements and age restrictions may apply. See A-Z at the back of the brochure for more information on Prices and Supplements.

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UNITED STATES New Orleans

Nashville

THE AMERICAN SOUTH Atlanta u Charleston u Savannah u Montgomery u New Orleans u Natchez u Memphis u Nashville u

HIGHLIGHTS 4 Visit a beautiful plantation 4 Civil rights sights in Selma 4 Country music in Memphis

MAP KEY Overnight location

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Attraction

Memphis Atlanta Natchez

Chattanooga Augusta

Charleston

Montgomery Savannah

New Orleans

This tour takes in some of the South’s biggest cities, including Atlanta, Charleston and Nashville. You’ll visit the childhood home of Martin Luther King, and explore New Orleans.

DAY 4. GET TO KNOW CHARLESTON You’ll start today with a walking tour of Charleston’s 300-year-old centre. Then, you’ll travel to the city of Beaufort, to see its slavery-era buildings.

DAY 1. FLY TO ATLANTA Your transfer to your hotel will be waiting for you when you touch down in Atlanta. The rest of the day’s yours to settle in or explore the city centre.

DAY 5. TOUR SAVANNAH ON A TROLLEY BUS Get to know Savannah – this Georgian city is known for its picture-book townhouses, vibrant arts scene, seafood, lively nightlife and friendly locals.

DAY 2. ATLANTA CITY TOUR You’ll visit some of Atlanta’s top attractions, like Martin Luther King’s childhood home and a plantation that inspired Gone with the Wind.

DAY 6. CIVIL RIGHTS LANDMARKS IN MONTGOMERY Alabama’s capital, Montgomery, is an epicentre of the Civil Rights Movement. You’ll visit the Rosa Parks Museum and a church linked to Martin Luther King.

DAY 3. GOLF IN AUGUSTA AND TRAVEL TO CHARLESTON Today, you’ll visit the city of Augusta, for a look at where the Masters Golf Tournament’s held. Then head to South Carolina’s colonial capital, Charleston.

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DAY 7. SELMA’S HISTORIC BRIDGE You’ll set off towards the party city of New Orleans today. On the way, you’ll stop in Selma, where you’ll walk across its iconic bridge.

PRICE INCLUDES FLIGHTS Fly with one of our airline partners from 4 UK airports including Glasgow and London Heathrow.

TRANSPORT Return airport coach transfers and mini bus/ coach transport.

MEALS 10 x Breakfasts

HOTELS

TOP TIP Charleston, South Carolina

Use your free day in New Orleans to walk down Bourbon Street at sunset. Its quirky bars are the ideal spots to sample the city’s best whiskies.

9 x hotels of a 3*, 4* and 2* plus standard. You'll stay at the following or similar: Holiday Inn Express Downtown on days 1-2, Holiday Inn Riverview on day 3, Comfort Suites Historic on days 4-5, Comfort Inn and Suites Montgomery East on day 6, Hilton New Orleans Riverside on days 7-8, Hotel Vue on day 9, Crowne Plaza Memphis Downtown on day 10, Inn at Opryland on days 11-12 and Four Points by Sheraton Atlanta Airport West on day 13.

TUI TRAINED TOUR GUIDE GROUP SIZE OF 35-40 PACKAGE PRICE Starting from

£2399pp**

NEED TO KNOW 2022 DATES 7 May, 21 May, 4 Jun, 27 Aug, 10 Sep, 24 Sep DEPARTURE DAY: Saturday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ usa/entry-requirements

CUSTOMISE YOUR TOUR Choose how to spend your downtime with these optional experiences u

Boone Hall Plantation on day 2

Downtown Chattanooga, Tennessee

DAY 8. FREE DAY IN NEW ORLEANS Today you can do what you want in New Orleans. DAY 9. BATON ROUGE CITY TOUR AND NATCHEZ’S FOREST TRAIL Today starts with a tour of Louisiana’s capital, Baton Rouge. Then, you’ll take the scenic route to the city of Natchez, the oldest European settlement on the Mississippi River. DAY 10. MEMPHIS’ LEGENDARY RECORDING STUDIO AND ELVIS’ HOME Memphis’ music scene takes the stage today. You’ll stop by a famous recording studio, before having the option to visit Graceland, AKA Elvis’ home. DAY 11. TRAVEL TO TENESSEE You’ll leave Memphis behind today as you travel to Tennessee’s capital, Nashville. When you arrive, you’ll have the rest of the day to do what you want.

DAY 12. DISCOVER NASHVILLE’S COUNTRY MUSIC SCENE Budding songwriters have been flocking to Nashville since the 1920s. Tune in to its music-related sights, including a star-studded concert hall and recording studio. DAY 13. WANDER CHATTANOOGA’S WATERFRONT DISTRICT Chattanooga’s nicknamed the ‘scenic city’, thanks to its rolling hillside landscapes and garden-lined waterfront. You’ll see both during your visit, before returning to Atlanta. DAY 14. SAY GOODBYE TO THE SOUTH After breakfast, you’ll travel to the airport to catch your flight back to the UK.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

GREAT FOR SOLO TRAVELLERS

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CANADA

PACIFIC NORTHWEST & CANADIAN ROCKIES Seattle u Portland u Newport u Bend u Boise u Jackson u West Yellowston u Kalispell u Calgary u Jasper u Sun Peaks u Whistler u Vancouver u

HIGHLIGHTS 4 Yellowstone National Park 4 Beautiful Lake Louise 4 2 days in Vancouver

MAP KEY Overnight location

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Whistler Vancouver Seattle

Calgary Glacier National Park

Mount Rainier

Portland Newport Bend Boise

USA

Yellowstone National Park

Jackson

Craters of the Moon National Monument

This 17-day tour encompasses the best of what these parts of the USA and Canada have to offer. Move from bustling cities to national parks, covering glaciers, beaches, waterfalls and wineries.

DAY 4. WINE IN WILLAMETTE AND BEER IN BEND Head inland to a winery-dotted valley. Then travel to the city of Bend, which is small in size, but big on beer, coffee shops and outdoor pursuits.

DAY 1. FLY TO SEATTLE When you touch down in Seattle, you’ll be taken to your hotel. The rest of the day’s free for exploring.

DAY 5. TRENDY BARS AND RESTAURANTS IN IDAHO’S BOISE Cross the border into Idaho, nicknamed the ‘Gem State’ thanks to its natural beauty. You’ll stop at the state capital – the up-and-coming city of Boise.

DAY 2. GLACIERS, VOLCANIC PEAKS AND PORTLAND You’ll travel south from Seattle to Oregon’s largest city – Portland. En route, check out a glacier-dotted national park and an active volcano.

Attraction

Lake Louise

Kamloops

Lake Louise, Banff National Park, Canada

DAY 3. BEACHES AND SEA LIONS ALONG OREGON’S COAST Head for the coast to visit three seafront settlements, which count beautiful beaches, a cheese factory and a sea lion-flanked bay among their highlights.

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DAY 6. VOLCANIC VALLEYS AND JACKSON’S SALOONS You'll head to Wyoming and the city of Jackson, with its cowboy-ready saloons and free-roaming moose. DAY 7. GRAND TETON NATIONAL PARK You’ll pass through Grand Teton National Park as you navigate north to Yellowstone. Dominated by glacier-topped mountain peaks, it’s a hiking haven.

PRICE INCLUDES FLIGHTS Fly with one of our airline partners from London Heathrow.

TRANSPORT Return airport transfers and mini bus/ coach transport

MEALS No meals included

HOTELS

TOP TIP Vancouver, Canada

Love them or hate them, a trip to Seattle is not complete without trying some of the famous Pacific Northwest oysters. Pick some up from one of the many oyster bars or specialist seafood restaurants.

13 x hotels of a 2*, 3* and 4* standard. You'll stay at the following or similar: Hotel 116 on days 1 & 16, Red Lion on the River Jantzen Beach on day 2, Shilo Inn on day 3, Doubletree by Hilton Hotel on day 4, Candlewood Suites Boise on day 5, Virginian Lodge on day 6, Brandin’ Iron Inn on days 7-8, Red Lion Hotel on day 9, Sandman City Centre on day 10, Tonquin Inn on day 11, Sun Peaks Lodge on day 12, Aava Hotel on day 13 and Sandman Signature Vancouver Airport on days 14-15.

TUI TRAINED TOUR GUIDE GROUP SIZE OF 32 PACKAGE PRICE Starting from

£2485pp**

NEED TO KNOW 2022 DATES 18 Jun, 16 Jul, 20 Aug, 10 Sep DEPARTURE DAY: Saturday For the most up-to-date information, please visit https://www.gov.uk/foreign-traveladvice/usa/entry-requirements and https:// www.gov.uk/foreign-travel-advice/canada/ entry-requirements

Yellowstone National Park, USA

DAY 8. YELLOWSTONE NATIONAL PARK Take a driving tour of Yellowstone. America’s first and one of the world’s most impressive national parks. DAY 9. TRAVEL THE GOING-TO-THE-SUN ROAD More stunning scenery is on the cards, as you cross the Continental Divide, pass mountain ranges and lakes, and drive the famed Going-to-the-Sun Road. DAY 10. CROSS THE BORDER INTO CALGARY More epic views on the Going-to-the-Sun Road, as you cross into Canada, headed for the city of Calgary. DAY 11. BANFF AND LAKE LOUISE Today’s spent sightseeing along the Icefields Parkway with stops at Banff and Lake Louise. DAY 12. RIDE THE JASPER SKY TRAM Round off the Icefields Parkway with a visit to Jasper. Then, journey south for a stay at a mountain resort.

DAY 13. THE ALPINE VILLAGE OF WHISTLER There’s more mountain scenery as you make the journey towards Whistler, an alpine village stocked with ski slopes and over 100 dining options. DAY 14. WELCOME TO VANCOUVER You’ll arrive in the west-coast city of Vancouver, ready to explore the shopping scene, cultural sites, nightlife and surrounding natural beauty. DAY 15. FREE DAY IN VANCOUVER A full day to explore the sights of Vancouver. DAY 16. RETURN TO SEATTLE You’re back on the road today, headed for Seattle, where you’ll have another chance to see the sights before you fly home tomorrow. DAY 17. SO LONG, SEATTLE You'll head to the airport for the journey home.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from UK airports including London Gatwick and Heathrow.

TRANSPORT Transport Includes return airport coach transfers and mini bus/ coach transport.

MEALS 9 x Breakfasts

HOTELS

Boston, Massachusetts

COLOURS OF NEW ENGLAND Boston u Portland u Bar Harbour u White Mountains u Green Mountains u New Portage u Cape Cod u

8 x hotels of a 3* and 2* standard. You'll stay at the following or similar: The Midtown Hotel on day 1, Best Western Merry Manor Inn on day 2, Wonder View Inn on day 3, The Lodge at Bretton Woods on day 4, Best Western Inn & Suites Rutland-Killington on day 5, Wyndham Newport Hotel on day 6, Cape Codder Resort & Spa on days 7-8 and Four Points by Sheraton Boston Logan Airport on day 9.

TUI TRAINED TOUR GUIDE GROUP SIZE OF 35-40 PACKAGE PRICE

HIGHLIGHTS

Starting from

4 Learn about witches in Salem

£1495pp**

NEED TO KNOW

4 Do the Cliff Walk in Newport

CANADA

4 Explore the Green Mountains

UNITED STATES Green Mountains White Mountains

Bar Habor Portland Cape Neddick

2022 DATES 7 May, 21 May, 4 Jun, 27 Aug, 10 Sep, 24 Sep DEPARTURE DAY: Saturday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ usa/entry-requirements

Boston

MAP KEY Overnight location

Newport

Attraction

This round-trip from Boston is crammed with lots of off-the-beaten-track stops in New England, including Vermont’s Green Mountains, the village of Stowe and Cape Cod’s beaches.

DAY 5. AN ANCIENT VILLAGE AND WILDLIFE IN THE GREEN MOUNTAINS More wow-factor peaks today, in the mountains dividing the states of New Hampshire and Vermont.

DAY 1. FLY TO BOSTON Arrive in Boston, then transfer to your first hotel.

DAY 6. RHODE ISLAND – MANSIONS AND A FAMOUS SEASIDE Rhode Island’s home to Newport – a town with an iconic walking trail, and mansions with a famous past.

DAY 2. SALEM’S WITCHES, PLUS PORTSMOUTH AND PORTLAND Today ticks off America’s most photographed lighthouse, luxurious houses in Kennebunkport, and the site of the witch trials in Salem. DAY 3. DRIVING THE ATLANTIC COAST You'll see quaint villages and seashore communities as you drive north-east to Bar Harbor. Have the camera handy for views of the Atlantic Coast. DAY 4. VILLAGES AND VISTAS IN THE WHITE MOUNTAINS You’ll head inland today for a cable car ride into the White Mountains. Known as ‘the rooftop of New England’, these peaks are peppered with picturesque villages.

Cape Cod

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DAY 7. BEACHES & LIGHTHOUSES IN CAPE COD Today you’ll journey from opulent Newport to the natural beauty of Cape Cod. The rest of the day’s yours to explore its beaches, dunes and lighthouses. DAY 8. FREE DAY IN CAPE COD Explore Cape Cod further at your own pace. DAY 9. PLYMOUTH HARBOUR AND BOSTON’S FREEDOM TRAIL Plymouth Rock, Boston’s Freedom Trail and the Boston massacre site are all on the agenda today. DAY 10. FAREWELL, NEW ENGLAND Bid farewell to New England as you hop on board your return flight home.

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To find out more, visit tui.co.uk/ tours or call 0203 451 2940

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from 5 UK airports including Manchester and London Heathrow.

TRANSPORT Includes return airport coach transfers and mini bus transport.

HOTELS 4 x hotels of a 3* and 4* standard. You'll stay at the following or similar: Hotel Memories Miramar on days 1, 3 & 4, Hotel Los Jazmines on day 2, Hotel Memories Trinidad del Mar on days 5-6 and Rancho Hatuey Hotel on day 7.

MEALS 7 x Breakfasts, 6 x Lunches and 3 x Dinners Beach in Varadero, Cuba

TUI TRAINED TOUR GUIDE

HIGHLIGHTS OF CUBA u

GROUP SIZE OF 25

Havana u Varadero u Sancti Spiritus u Cienfuegos

PACKAGE PRICE Starting from

£1795pp**

NEED TO KNOW 2022 DATES 12 May, 26 May, 9 Jun, 23 Jun, 7 Jul, 21 Jul, 4 Aug, 18 Aug, 25 Aug, 15 Sep, 29 Sep, 13 Oct, 27 Oct

HIGHLIGHTS 4 See how Cuban cigars are made 4 Explore Havana’s old town

DEPARTURE DAY: Thursday

Havana

4 Try an authentic Cuban daiquiri Vinales

Pinar del Rio

Varadero

CUBA

Santa Clara

Sancti Spiritus

Cienfuegos

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ cuba/entry-requirements

Trinidad

MAP KEY Overnight location

Attraction

This seven-night Classic tour packs in some of Cuba’s signature spots, including Vinales’ sprawling tobacco fields, Sancti Clara's Che Guevara Mausoleum, and the capital, Havana. DAY 1. FLY TO VARADERO Your guide will be waiting for you when you touch down in Varadero. They’ll arrange your transfer to your hotel in the capital, Havana. DAY 2. CUBA’S TOBACCO AND A CITY TOUR OF PINAR DEL RIO You’ll learn about Cuba’s cigar industry during a trip to a tobacco farm. Then, the city of Pinar del Rio and its pastel-painted streets are in the spotlight. DAY 3. VISIT VINALES AND AN UNDERGROUND RIVER Start with a walking tour of Vinales’ 250-year-old town centre. Then, you'll head into the countryside to discover an ancient underground river. DAY 4. HAVE A LOOK AT HAVANA Cuba’s capital city’s on the agenda today. You’ll potter around the old quarter, visit a rum museum and unwind in Ernest Hemingway’s favourite bar.

DAY 5. HAVANA’S COASTAL CASTLE AND THE CITY OF CIENFUEGOS Before journeying to Cienfuegos, you’ll stop by the 500-year-old Morro Castle – on Havana’s waterfront – to explore its cannon-lined ramparts and lighthouse. DAY 6. OUTDOOR ADVENTURES IN THE IGUANA VALLEY AND DINNER IN TRINIDAD Today, you’ll delve into the Iguana Valley, where horseback riding and a river tour are on the cards. Afterwards, you’ll travel to the city of Trinidad, on Cuba’s south coast. DAY 7. CITY TOUR OF TRINIDAD AND VIEWS OF THE SUGAR MILLS VALLEY After a tour of Trinidad’s UNESCO-protected centre, you’ll head to the city of Sancti Spiritus. You’ll visit a 28-metre-tall tower in the Sugar Mills Valley, too. DAY 8. FLY HOME OR HEAD TO THE BEACH On the way back to Varadero, you’ll visit Che Guevara’s grave in Santa Clara. In the afternoon, you’ll fly back to the UK. Or, you can extend your holiday with a beach break in Varadero

Royalton Hicacos

EXTEND YOUR STAY Extend your stay in the sun in your pick of one of our many relaxing TUI hotels from £550pp**

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

GREAT FOR SOLO TRAVELLERS

FIND OUT MORE ONLINE

CANADA Peggy's cove lighthouse

ENCHANTING ISLANDS TOUR u

Halifax u Charlottetown u Baddeck

HIGHLIGHTS 4 Whale-watching by boat 4 Canada’s own Highlands 4 Scenic coastal drive

MAP KEY Overnight location

CALL 0203 451 2940

Attraction

Charlottetown

UNITED STATES

This Classic tour revolves around a pair of Canada’s scenic, countryside-covered islands. Whale-watching, a historic fortress and North America’s version of the Scottish Highlands are all lined up.

Cape Breton Highlands National Park

Baddeck Halifax

DAY 3. ISLAND ESCAPE AND LOBSTER DINNER A cultural centre’s the first stop, followed by a journey to Prince Edward Island across Canada’s longest bridge. A lobster supper caps things off.

DAY 1. FLY TO HALIFAX You’ll fly to Halifax, in Canada’s north-east, where a transfer will be waiting to take you to your hotel.

DAY 4. NATIONAL PARK AND THEATRE SHOW After a walking tour of Charlottetown, you’ll take a scenic sea-view drive to a national park. Things finish up with an evening theatre show.

DAY 2. FISHING VILLAGES AND UNESCOTICKED TOWNS Start with breakfast in lighthouse-crowned Peggy’s Cove. Next, take a tour of UNESCO-ranked Lunenburg and visit its fishing museum.

DAY 5. SAIL TO THE SCOTLAND OF NORTH AMERICA Catch a ferry to Nova Scotia, before driving to Cape Breton Island. Here, you’ll visit a national historic site dedicated to a Scottish inventor.

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PRICE INCLUDES FLIGHTS Fly with one of our airline partners from London Gatwick and Glasgow

TRANSPORT Return airport coach transfers and mini bus transport

HOTELS 3 x hotels of a 3* standard. You'll stay at the following or similar: Cambridge Suites Hotel on days 1, 2 & 7, Rodd Charlottetown on days 3-4 and Inverary Resort on days 5-6.

MEALS

TOP TIP Charlottetown

Don’t worry about running into wild bears as you explore Prince Edward Island – they haven’t been seen here since the 1930s.

7 x Breakfasts, 1 x Lunch and 4 x Dinners

TUI TRAINED TOUR GUIDE GROUP SIZE OF 35 PACKAGE PRICE Starting from

£2245pp**

NEED TO KNOW 2022 DATES 19 Jun, 26 Jun, 10 Jul, 17 Jul, 31 Jul, 14 Aug, 28 Aug, 11 Sep, 18 Sep, 25 Sep, 2 Oct, 16 Oct DEPARTURE DAY: Sunday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ canada/entry-requirements

Old Town Clock in Halifax, Canada

DAY 6. COASTAL SCENES AND WHALEWATCHING TRIP One of the best drives in Canada is on the cards – the cliffside Cabot Trail. Next, you’ll head to the shorefront for a whale-watching boat trip. DAY 7. HISTORIC FORTRESS AND LAKE DRIVE Roam around the Fortress of Louisbourg – a living history site on the east coast. Drive along the lakeside on the way back to Halifax, on the mainland.

DAY 8. GOODBYE, CANADA Head to the airport today for your return flight to the UK. DAY 9. FLY HOME You’ll land back in the UK after your overnight flight.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940 **Prices shown are a guide only and apply to selected departures. All prices can go up or down, please check price at time of booking. Prices will vary depending on occupancy. Flight supplements, room supplements and age restrictions may apply. See A-Z at the back of the brochure for more information on Prices and Supplements.

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from London Heathrow, Gatwick and Manchester

TRANSPORT Return airport coach transfers and mini bus transport

HOTELS 4 x hotels of a 3* standard. You'll stay at the following or similar: Courtyard by Marriott Toronto Downtown on days 1-2, Capital Hill Hotel & Suites on day 3, Hotel Ambassadeur on days 4-5 and Hotel Faubourg on day 6.

MEALS 6 x Breakfasts

TUI TRAINED TOUR GUIDE

Fountain in Confederation Park, Ottawa

EASTERN JOURNEYS 6 NIGHTS u

GROUP SIZE OF 35 PACKAGE PRICE Starting from

£1145pp**

NEED TO KNOW

Toronto u Montreal u Quebec u Ottawa u Niagara

2022 DATES 14 May, 28 May, 11 Jun, 2 Jul, 16 Jul, 30 Jul, 20 Aug, 27 Aug, 3 Sep, 10 Sep DEPARTURE DAY: Saturday

HIGHLIGHTS

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ canada/entry-requirements

4 Tour the city of Toronto 4 Feel the mist at Niagara Falls

CANADA

4 Quebec City old quarter Ottawa

Quebec Montreal

Toronto Niagara Falls

UNITED STATES

MAP KEY Overnight location

Attraction

This six-night Classic tour takes you to four of the biggest cities in Eastern Canada. There are natural sights in store, too, including Niagara Falls. We also have a seven-night version of this tour, which gives you another night in Toronto.

DAY 4. QUEBEC CITY AND ITS QUAINT OLD QUARTER Take the scenic route to Canada’s oldest Frenchspeaking city. You’ll explore the old quarter and delve in to the history of sights like the Citadel fort.

DAY 1. FLY TO TORONTO After touching down in Toronto, you’ll transfer to your downtown hotel. You’ll then have the rest of the day to explore under your own steam.

DAY 5. FREE DAY IN QUEBEC CITY After scratching the surface of Quebec City yesterday with your guide, you’ve got today free to explore however you like.

DAY 2. TORONTO’S TOP SIGHTS AND NIAGARA FALLS On a tour of Toronto, you’ll see sights like the CN Tower and lively Chinatown. After, trace a path along the shores of Lake Ontario, to Niagara Falls.

DAY 6. MONUMENTS AND MOUNTAINS IN MONTREAL Old meets new in Montreal, a city where gleaming skyscrapers rub shoulders with 18th-century chateaus. On a tour, you’ll see its Olympic Park, old quarter, and more.

DAY 3. EXPLORING OTTAWA – CANADA’S CAPITAL Travel through rolling farmland to the city of Ottawa, where grand parliament buildings tower over the forest-cloaked banks of the historic Rideau Canal. 24

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DAY 7. FAREWELL CANADA On the way back to Toronto for your flight home, you’ll have the chance to set out on a cruise around the picture-perfect Thousand Islands National Park.

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VISIT your local TUI Store

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with us from 3 UK airports including London Gatwick.

TRANSPORT Includes return airport coach transfers and mini bus transport.

HOTELS 6 x hotels of a 3* and 4* standard. You'll stay at the following or similar: Fairfield Inn & Suites by Marriott Cancun Airport on day 1, Villas Arqueologicas Chichen Itza on day 2, Gamma de Fiesta Inn Merida El Castellano on day 3, Hotel Plaza Campeche on day 4, Hotel Mision Palenque on days 5-6 and Fiesta Inn Chetumal on day 7.

MEALS 7 x Breakfasts and 2 x Lunches

Chichen Itza, Mexico

TUI TRAINED TOUR GUIDE

MAYAN TRAIL OF MEXICO u

Cancun

Chichen Itza

Merida

Campeche

Palenque

GROUP SIZE OF 25

Chetumal PACKAGE PRICE Starting from

NEED TO KNOW

HIGHLIGHTS 4 Take a dip in mineral-rich mud 4 Sunrise at Chichen Itza

Merida 3

Cancun 1 & 8 2 Chichen-Itza

Chetumal 7 Palenque 5-6

DEPARTURE DAY: Tuesday

MEXICO GUATEMALA HONDURAS

Choose how to spend your downtime with these optional experiences

There are some real wow-factor moments on this Mexican Handcrafted adventure – like the chance to watch the sun rise over the ruined city of Chichen Itza. Busy colonial towns and spectacular beaches also star.

DAY 5. MAYAN RUINS AND TRADITIONAL PALENQUE Visit Edzna – the dramatic ruins of a Mayan city. Then, move on to Palenque, an area that nudges up to the country’s southern border.

DAY 1. FLY TO CANCUN Arrive at Cancun Airport and take a transfer to your hotel.

DAY 6. RAINFOREST-WRAPPED CITY OF PALENQUE Stroll around the once-heaving, Mayan city of Palenque – a UNESCO World Heritage Site. Then, check out one of Mexico’s natural assets in the form of a waterfall.

DAY 3. SUNRISE AT CHICHEN ITZA This morning’s bright and early wake-up call is well worth it – you’ll be exploring Chichen Itza before it’s open to the general public. DAY 4. ANCIENT ATTRACTIONS IN UXMAL Another age-old city’s on the agenda today – Uxmal. Check out the buildings that have so far been reclaimed from the rainforest, before moving on to Campeche.

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ mexico/entry-requirements

CUSTOMISE YOUR TOUR

Attraction

DAY 2. CAVE ADVENTURES AND CENOTE SWIMMING Today, you’ll delve into some dramatic caves, then go swimming in a cenote before travelling to Chichen Itza.

2022 DATES 1 Nov, 8 Nov, 15 Nov, 22 Nov, 29 Nov, 6 Dec, 13 Dec, 20 Dec, 27 Dec 2023 DATES 3 Jan, 10 Jan, 17 Jan, 24 Jan, 31 Jan, 7 Feb, 14 Feb, 21 Feb, 1 Mar, 7 Mar, 14 Mar, 21 Mar, 28 Mar, 4 Apr, 11 Apr, 18 Apr, 25 Apr

Campeche 4

4 5 ancient Mayan ruin sites

MAP KEY Overnight location

£1745pp**

DAY 7. MYSTERIOUS MAYAN MONUMENTS Stop by a set of lesser-known Mayan ruins, which have left experts puzzled, before heading to the seafront city of Chetumal. DAY 8. HOME TIME Get ready to fly home to the UK, or you can add on some extra time by booking this tour as part of a Multi-Destination holiday.

u u

Light Show at Chichen Itza on day 2 Merida Food and Drink Tour on day 3

TUI SENSATORI Riviera Cancun, Cancun

EXTEND YOUR STAY Extend your stay in the sun in your pick of one of our many relaxing TUI hotels from £506pp**

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

PRICE INCLUDES

GREAT FOR SOLO TRAVELLERS

FIND OUT MORE ONLINE

FLIGHTS Fly with TUI from London Gatwick.

TRANSPORT Includes return airport coach transfers and mini bus transport.

HOTELS 5 x hotels of a 3* standard. You'll stay at the following or similar: Hacienda Guachipelin on day 1, Arenal Springs on days 2-3, La Quinta Lodge on day 4, Pachira Lodge on days 5-6 and Presidente Hotel on day 7.

MEALS 6 x Breakfasts, 2 x Lunches and 1 x Dinner

TUI TRAINED TOUR GUIDE GROUP SIZE OF 25

Arenal Volcano, Puerto Limon

COSTA RICA GRAND TOUR u

Rincon de la Vieja u Mistico Arenal u Tortugero u San Jose

PACKAGE PRICE Starting from

£2099pp**

NEED TO KNOW 2022 DATES Weekly from May 2022 to October 2023 DEPARTURE DAY: Wednesday

HIGHLIGHTS 4 Try fast-paced river tubing 4 Soak in natural hot springs 4 See wildlife on a canal cruise

Rincon de Arenal Hanging La Vieja Bridges, Tabacon Liberia Hot Springs Tortuguero Airport Arenal

Sarapiqui

San Jose

COSTA RICA

MAP KEY Overnight location

DAY 1. FLY TO COSTA RICA After you’ve landed in Costa Rica, you’ll be driven to your hotel in Rincon de la Vieja. DAY 2. HORSE-RIDING AND RIVER TUBING This activity-packed day ticks off sunrise scenes, horse-riding and river tubing. Once you arrive in Arenal, you’ll have free time in the afternoon. DAY 3. VOLCANOES AND HOT SPRINGS IN ARENAL Today’s full to the rafters with activities. We’re talking traditional farms, rainforest exploring and soaking in hot springs. DAY 4. WILDLIFE-SPOTTING IN THE RAINFOREST You’ll spend the morning making your way to Sarapiqui. When you arrive, you’ll head out on a wildlife walk through the jungle.

CALL 0203 451 2940

CUSTOMISE YOUR TOUR Choose how to spend your downtime with these optional experiences Meet the Residents of Tortuguero Village on day 6

Attraction

This Handcrafted trip of two halves takes you from the Pacific to the Atlantic Coast. En route, you’ll be treated to sights of Costa Rica’s volcanoes, hot springs, jungles and eye-popping animal and plant life.

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ costa-rica/entry-requirements

DAY 5. TURTLES AND TRADITIONAL TOWNS After breakfast, you’ll spend the morning travelling to Costa Rica’s Caribbean coast. When you arrive, you’ll take a tour of Tortuguero. DAY 6. NATURE CRUISE THROUGH TORTUGUERO’S CANALS You’ll explore the winding canals of Tortuguero by boat today. In the afternoon, you’ll have free rein to do whatever you like. DAY 7. FREE DAY IN SAN JOSE You’ll head for the capital, San Jose, in the morning.When you arrive, you’ll have free time to explore the city under your own steam. DAY 8. CITY TOUR AND FLY HOME You’ll head to the airport today, after a city tour and fresh fruit stop-off. Or, you can add a MultiDestination beach stay in Guanacaste to the end of your tour.

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Riu Palace Costa Rica, Guanacaste

EXTEND YOUR STAY Extend your stay in the sun in your pick of one of our many relaxing TUI hotels from £930pp**

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

VISIT your local TUI Store

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with TUI from London Gatwick

TRANSPORT Standard car hire, All inclusive insurance

HOTELS 4 x hotels of a 3* and 4* standard. You'll stay at the following or similar: Cañon de la Vieja on day 1, Celeste Mountain Lodge on days 2-3, Poco a Poco on days 4-5 and San Bada Hotel on days 6-7.

MEALS 7 x Breakfasts, 1 x Lunch and 2 x Dinners

TUI TRAINED TOUR GUIDE GROUP SIZE - PRIVATE TOUR Hot springs in Costa Rica

PACKAGE PRICE

EXOTIC COSTA RICA SELF-DRIVE TOUR u

Starting from

£1579pp**

NEED TO KNOW 2022 DATES Weekly from May 2022 to October 2023

Rincon de la Vieja u Bijagua u Monteverde u Manuel Antonio

DEPARTURE DAY: Wednesday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ costa-rica/entry-requirements

HIGHLIGHTS 4 Wander at your own pace 4 Pick what you want to do 4 See the best bits of Costa Rica

CUSTOMISE YOUR TOUR Rincón de La Vieja Liberia Airport Monteverde Cloud Forest Bijagua Monteverde Manuel Antonio Manuel Antonio National Park

MAP KEY Overnight location

COSTA RICA

Choose how to spend your downtime with these optional experiences u u u u u

Sky Walk Tour on day 4 Selvatura Treetop Walkway on day 4 Don Juan Coffee Tour on day 4 Relaxing Catamaran Cruise on day 6 Ocean Kayaking on day 6

Attraction

This seven-night Self-Drive tour shows off some of northern Costa Rica’s prettiest places. Sloth-filled forests, protected national parks and towns that sit in the shadow of volcanoes all feature.

DAY 4. CLOUD FORESTS AND COFFEE PLANTATIONS IN MONTEVERDE The impressive views are non-stop during today’s two-hour drive to Monteverde, an area known for its forests, coffee plantations and treetop walkways.

DAY 1. FLY TO COSTA RICA When you land in Liberia, in northern Costa Rica, you’ll pick up your hire car and set off to your hotel in Rincon de la Vieja National Park.

DAY 5. PICTURE-PERFECT LANDSCAPES Another day in Monteverde. Kick back and relax, or book activities to the forest or a coffee plantation.

DAY 2. A VOLCANIC NATIONAL PARK AND A FARMING TOWN You can pay to check out the national park’s geysers, dense jungle and active volcano, before driving to the town of Bijagua – it’s about 90 minutes away. DAY 3. A LAIDBACK FREE DAY, OR HIKE TO BIJAGUA’S SKY-BLUE RIVER You’re free to relax in Bijagua today. Or, book an adventure to the Rio Celeste, a tucked-away river famous for its baby-blue water.

DAY 6. EXPLORE COSTA RICA’S SMALLEST NATIONAL PARK Travel to the coastal part of the Manuel Antonio National Park, the smallest in Costa Rica’s collection – it’s about three hours’ drive from Monteverde. DAY 7. HIKE THROUGH A SLOTH-ROAMED JUNGLE, OR UNWIND ON A BEACH You’ve got another day to tick off some of this bitesized national park’s best bits. DAY 8. SEE YOU LATER, COSTA RICA This morning, you’ll head back to Liberia for your return flight to the UK.

Riu Guanacaste

EXTEND YOUR STAY Extend your stay in the sun in your pick of one of our many relaxing TUI hotels from £930pp**

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from London Heathrow

TRANSPORT Return airport coach transfers, 4x4 and mini bus transport

HOTELS 5 x hotels of a 3* and 4* standard. You'll stay at the following or similar: Four Points Sheraton Arusha Hotel on day 2, Lake Manyara Serena Lodge on day 3, Serengeti Sopa Lodge on days 4-5, Ngorongoro Sopa Lodge on days 6-7 and Tarangire Sopa Lodge on day 8.

MEALS 8 x Breakfasts, 5 x Lunches and 5 x Dinners Serengeti National Park, Tanzania

TUI TRAINED TOUR GUIDE

SIMBA SAFARI

GROUP SIZE OF 24

Arusha u Lake Manyara u Serengeti u Ngorongoro Crater u Tarangire National Park u

PACKAGE PRICE Starting from

£3089pp**

NEED TO KNOW HIGHLIGHTS Serengeti National Park

4 Go on safari in the Serengeti

KENYA Arusha

4 Meet members of a Maasai tribe

Lake Manyara National Park Ngorongoro Crater region

4 Explore the Ngorongoro Crater

DEPARTURE DAY: Sunday Tarangire National Park

TANZANIA

MAP KEY Overnight location

Serengeti by Hot Air Balloon on day 5

DAY 5. ON LION WATCH IN THE SERENGETI There’s a double helping of safari today, thanks to two game drives in the Serengeti – one in the morning, the other in the afternoon. DAY 6. MEET A MAASAI TRIBE More wildlife-watching’s on the agenda today, as you once again venture out into the Serengeti on a game drive. Then you’ll visit a Maasai village.

DAY 2. FLY TO KILIMANJARO Touch down at Tanzania’s Kilimanjaro International Airport, then hop straight onto a transfer to your first hotel in Arusha.

DAY 7. ENTER THE NGORONGORO CRATER Wake up early and descend into the Ngorongoro Crater – the world’s largest intact volcanic caldera. It’s so big, there are forests and lakes inside.

DAY 3. DRIVE TO LAKE MANYARA Your first morning’s easy, with some free time and a safari briefing, followed by lunch. Then it’s goodbye to Arusha, as you blaze a trail towards Lake Manyara National Park.

DAY 8. ELEPHANT SPOTTING IN TARANGIRE Head for the Tarangire National Park, passing through wheat plains and coffee plantations on the way. You’ll get another two safari drives today, too.

CALL 0203 451 2940

CUSTOMISE YOUR TOUR

DAY 1. FLY TO KILIMANJARO Board your flight and begin your journey to Tanzania.

DAY 4. SERIOUS SAFARI IN NGORONGORO Fuel up at breakfast, then head out on your first game drive at Lake Manyara National Park. Then it’s on to the Ngorongoro Conservation Area, in the Serengeti.

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ tanzania/entry-requirements

Choose how to spend your downtime with these optional experiences

Attraction

From the Ngorongoro Crater to the Serengeti, this Classic tour shows off Tanzania’s wild side. You’ll stalk lions through the plains, visit a Maasai tribe village, and stay in sleepy safari lodges each night.

2022 DATES 1 May, 8 May, 15 May, 22 May, 29 May, 5 Jun, 12 Jun, 19 Jun, 26 Jun, 3 Jul, 10 Jul, 17 Jul, 24 Jul, 31 Jul, 7 Aug, 14 Aug, 21 Aug, 28 Aug, 4 Sep, 11 Sep, 18 Sep, 25 Sep, 2 Oct, 9 Oct, 16 Oct, 23 Oct, 30 Oct

DAY 9. FAREWELL, TANZANIA Stop at the Arusha Coffee Lodge for lunch, then visit a gift shop. Afterwards, it’s time for your flight home. Just so you know, the drive to the airport is five hours long.

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To find out more, visit tui.co.uk/ tours or call 0203 451 2940

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from London Heathrow and Manchester

TRANSPORT Return airport coach transfers, 4x4 and mini bus transport

HOTELS 4 x hotels of a 3* and 4* standard. You'll stay at the following or similar: Safari Park Hotel on day 2, Maasai Mara Sopa Lodge on days 3-4, Lake Nakuru Sopa Lodges on day 5 and Amboseli Sopa Lodge on days 6-7.

MEALS 7 x Breakfasts, 5 x Lunches and 5 x Dinners

TUI TRAINED TOUR GUIDE GROUP SIZE OF 25

CLASSIC KENYA u

Nairobi

Masai Mara

Lake Naivasha

PACKAGE PRICE Starting from

Amboseli

£2409pp**

NEED TO KNOW 2022 DATES 3 May, 10 May, 17 May, 24 May, 31 May, 7 Jun, 14 Jun, 21 Jun, 28 Jun, 5 Jul, 12 Jul, 19 Jul, 26 Jul, 2 Aug, 9 Aug, 16 Aug, 23 Aug, 30 Aug, 6 Sep, 13 Sep, 20 Sep, 27 Sep, 4 Oct, 11 Oct, 18 Oct, 25 Oct

HIGHLIGHTS 4 Tick off five safari drives 4 Meet members of a Maasai tribe 4 Spot hippos on a lake cruise

KENYA Lake Nakuru

Masai Mara National Reserve

Nairobi

TANZANIA

Attraction

This Classic tour is ideal if the animal kingdom is your bread and butter. Five safari drives and a wildlife cruise feature on the agenda, as does a visit to a local Maasai tribe village. DAY 1. FLY TO NAIROBI Board your flight and begin your journey to Kenya

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ kenya/entry-requirements

CUSTOMISE YOUR TOUR Amboseli National Park

MAP KEY Overnight location

DEPARTURE DAY: Tuesday

DAY 5. GIRAFFE SPOTTING IN THE GREAT RIFT VALLEY Today you’ll travel across the wheat-carpeted ‘breadbasket’ of Kenya to Lake Nakuru National Park, arriving just in time for another game drive.

DAY 2. FLY TO NAIROBI You’ll land at Jomo Kenyatta airport, then transfer straight to your first hotel.

DAY 6. LAKE NAIVASHA AND THE ATHI PLAINS Get a closer look at Lake Naivasha on a boat trip. Then, head south across the Athi Plains to Amboseli, stopping for lunch in Nairobi along the way.

DAY 3. GAME DRIVE AT MAASAI MARA Leave Nairobi and travel to the Maasai Mara Wildlife Reserve through the Great Rift Valley. When you arrive, you’ll go out on a game drive.

DAY 7. GAME DRIVE IN AMBOSELI Today serves up a full portion of safari, plus a picnic lunch. Amboseli National Park’s known for its large elephant herds, so today’s a real highlight.

DAY 4. MORE SAFARI AND A MAASAI VILLAGE There’s a double whammy of game drives today – one straight after breakfast, another in the afternoon. Plus, you’ll visit a Maasai village and meet the locals who live there.

DAY 8. FAREWELL, KENYA Today, you’ll head north again and make the fourhour-long journey to Nairobi for your flight home.

Choose how to spend your downtime with these optional experiences u Elephant and Rhino Orphanage on u Out of Africa Experience on day 2 u Hot Air Balloon Safari on day 4 u Traditional African Lunch on day 8

day 2

u Pollman’s Club Lounge on day 8

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BOTSWANA Johannesburg

Blyde River Canyon, South Africa

Dullstroom

NAMIBIA

HIGHLIGHTS OF SOUTH AFRICA

Kruger National Park

SOUTH AFRICA

Hazyview Eswatini Mkuze St Lucia Durban

Cape Town

Montagu Knysna

Johannesburg u Dullstroom u Hazyview u Lobamba u Mkhuze Game Reserve u St Lucia u Cape Town u Montagu u Knysna u Cape town u

HIGHLIGHTS 4 Look out for the Big Five 4 Visit a working ostrich farm 4 Go wine-tasting in a valley

Adventure

MAP KEY Overnight location

CALL 0203 451 2940

Attraction

This 14-night tour ticks off some of South Africa’s big hitters, including Cape Town and Kruger National Park. You’ll ride a tractor at an ostrich farm, and sample wines in the Valley of Roses, too.

DAY 4. FIND THE BIG FIVE IN KRUGER NATIONAL PARK It’s an early start today as you head into Kruger National Park for a full day’s adventure in an open safari truck, with knowledgeable local rangers.

DAY 1. FLY TO JOHANNESBURG Your transfer to your hotel will be waiting for you when you touch down in South Africa. You’ll then have the rest of the day to spend at your leisure.

DAY 5. SCENIC DRIVE TO SWAZILAND You’ll cross into Eswatini today – previously known as Swaziland. En-route, you’ll stop at Matsamo Cultural Village, which straddles the border.

DAY 2. DELVE INTO DULLSTROOM You’ll head to the picturesque village of Dullstroom today – a small, high-altitude town that’s famous for its waterways and trout fishing.

DAY 6. MARVEL AT MKUZE You’ll stop at Manzini Market today, then head on to Mkuze – home to a 40,000-hectare game reserve filled with Acacia Savanna trees and sand forest.

DAY 3. HEAD TO HAZYVIEW You’ll take the scenic route to Hazyview today, past lakes, waterfalls, mountains and the Blyde River Canyon – one of the world’s biggest.

DAY 7. GAME RESERVE AND ST LUCIA ESTUARY It’s an early start today as you head to South Africa’s oldest game reserve for a rhino safari. Then it’s on to St Lucia to spot hippos and pelicans.

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PRICE INCLUDES FLIGHTS Fly with one of our airline partners from London Heathrow.

TRANSPORT Includes return airport transfers and mini bus/coach transport.

MEALS 10 x Breakfasts

HOTELS

TOP TIP Bo-Kaap, Cape Town, South Africa

Remember to take a selfie at the top of Table Mountain – it’s South Africa’s most photographed landmark, and features on Cape Town’s flag.

9 x hotels of a 3* and 4* standard. You'll stay at the following or similar: Premier Hotel OR Tambo on day 1, The Critchley Hackle Lodge on day 2, Umbhaba Eco Lodge on days 3-4, Mantenga Lodge on day 5, Ghost Mountain Inn on day 6, Forest Lodge on day 7, President Hotel on days 8, 12, 13 & 14, Montagu Country Hotel on day 9 and The Graywood Hotel on days 10-11.

TUI TRAINED TOUR GUIDE GROUP SIZE OF 20 PACKAGE PRICE Available on our website

NEED TO KNOW 2022 DATES 22 Aug, 3 Oct DEPARTURE DAY: Monday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ south-africa/entry-requirements

Wild rhinos, South Africa

DAY 8. FLY TO CAPE TOWN You’ll head from east to west today as you take an internal flight from Durban to Cape Town. DAY 9. WINE-TASTING AND MONTAGU Today starts with a trip to Paarl, followed by wine-tasting in Robertson Valley, before heading to Montagu – a town known for its signature vertical rock faces. DAY 10. OSTRICH FARM AND SEASIDE STAY You’re off to Oudtshoorn today for a tractor ride on an ostrich farm, before arriving in the seaside resort of Knysna – a town famous for its oysters. DAY 11. CHECK OUT KNYSNA This morning you’ll see Knysna’s waterfront and the Knysna Heads viewpoint, then have a leisurely afternoon to explore the town at your own pace.

DAY 12. HEAD BACK TO CAPE TOWN You’ll head back to Cape Town today. There are stops at the Dias Museum in Mossel Bay, and the Wildebraam Berry Estate for liqueur tasting. DAY 13. CAPE TOWN CITY TOUR You’ll go on a half day tour of Cape Town today, ticking off top sights like Table Mountain, Signal Hill, and Bo-Kaap. DAY 14. FREE DAY IN CAPE TOWN You’ll have the whole day to explore Cape Town at your own pace today. DAY 15. FLY HOME You’ll catch an internal flight to Johannesburg today, before heading back to the UK.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

FIND OUT MORE ONLINE

Anuradhapura Sigiriya

Bamboo forest in Sri Lanka

Cave Temple of Dambulla

Marawila City

EPIC SRI LANKA u

Kandy Peradeniya Botantical Gardens

Colombo u Dambulla u Kandy u Galle u Colombo

Colombo

SRI LANKA Bandarawela Udawalawe Elephants

Galle

HIGHLIGHTS 4 Climb Lion Rock in Sigiriya 4 Head massage in a spice garden 4 Sunset elephant safari

Explore cities, temples, lost kingdoms – and even National Parks by 4x4 – on an 11-night Handcrafted tour that gets to the heart of this incredible country.

DAY 4. CITY TOUR OF ANURADHAPURA You’ll get to know some of Anuradhapura’s most popular sights – including a sacred fig tree and a Buddhist temple – during today’s tour.

DAY 1. FLY TO COLOMBO Travel to Sri Lanka on an overnight flight.

DAY 5. CONQUER LION ROCK Lace up your walking boots for a hike up Lion Rock – a giant, 600-foot-tall rock column that’s been dubbed a UNESCO World Heritage Site.

DAY 2. NICE TO MEET YOU, SRI LANKA A rep will be waiting for you when you land at Banaranaike International Airport. They’ll organise a transfer to your hotel on the outskirts of the capital city – Colombo.

MAP KEY Overnight location

CALL 0203 451 2940

Attraction

Embilipitiya

DAY 3. JOURNEY TO ANURADHAPURA Fuel up at breakfast, because you’ll travel five hours north to Anuradhapura – a 1,400-year-old city that was once Sri Lanka’s capital.

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DAY 6. POTTER AROUND POLONNARUWA The city of Polonnaruwa is on the agenda today. You’ll hop on a bicycle for a guided tour around its UNESCO-protected Medieval centre. DAY 7. CAVE TEMPLES You’ll start the day with a visit to a cave temple in the town of Dambulla. Then, unwind in the afternoon during lunch in a spice garden in the city of Matale.

PRICE INCLUDES FLIGHTS Fly with one of our airline partners from 8 UK airports including Manchester and London Gatwick.

TRANSPORT Includes return airport transfers, 4x4 and mini bus transport.

HOTELS

TOP TIP Japanese Peace Pagoda, Sri Lanka

Long-sleeve shirts and cotton trousers are a great way to protect against mosquitoes, and also ideal for packing lightly when you're on the move.

7 x hotels of a 3* standard. You'll stay at the following or similar: Pegasus Reef Hotel on day 2, Palm Garden Village Hotel on days 3-4, Fresco Water Villa on days 5-6, Hotel Suisse on days 7-9, Glenfall Reach Hotel on day 10, Grand Udawalawe Resort on day 11 and Amari Galle on day 12.

MEALS 11 x Breakfasts, 2 x Lunches and 11 x Dinners

TUI TRAINED TOUR GUIDE GROUP SIZE OF 20 PACKAGE PRICE Starting from

£1775pp**

NEED TO KNOW 2022 DATES 15 Nov, 29 Nov, 13 Dec, 27 Dec 2023 DATES 10 Jan, 24 Jan, 7 Feb, 21 Feb, 7 Mar, 21 Mar, 4 Apr, 18 Apr DEPARTURE DAY: Tuesday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ sri-lanka

CUSTOMISE YOUR TOUR Choose how to spend your downtime with these optional experiences u

Anawilundawa Bird Sanctuary on day 2

u Visit

Peradeniya Botanical Gardens, Matale, Sri Lanka

DAY 8. CITY TOUR OF KANDY The UNESCO-dubbed city of Kandy’s renowned for its colourful street markets and temples. Today, you’ll tick a few off, before watching a culturecrammed show in the evening.

DAY 11. SPOT ELEPHANTS IN UDAWALAWE Today, you’ll travel to the Udawalawe Elephant Transfer Home, in a protected national park. Here, you’ll learn how the workers look after orphaned Asian elephants.

DAY 9. FREE DAY IN KANDY The itinerary’s clear today, leaving you free to recharge your batteries.

DAY 12. CITY TOUR OF GALLE There’s no better place to get a good look at Sri Lanka’s Dutch heritage than Galle. On today’s tour, you’ll cross a few of the city’s top attractions off the list.

DAY 10. TEA TASTING IN NUWARA ELIYA Head into Sri Lanka’s hills for a tour of its tea territory. You’ll get to pluck tea leaves straight from the stem, as well as sip on a cuppa in one of the factories.

DAY 13. TIME TO SAY GOODBYE TO SRI LANKA After breakfast, transfer to Banaranaike International Airport for your flight home. Or extend your stay with a Multi-Destination beach break.

to Munneswaram Temple on day 2

Birdwatching Picnic on day 4

Evening Safari at Minneriya on day 6

Kandy’s Open-air Markets on day 8

Peradeniya Botanical Gardens on day 8

u Temples

and Forest Walk on day 9

Club Hotel Dolphin, Waikkal

EXTEND YOUR STAY Extend your stay in the sun in your pick of one of our many relaxing TUI hotels from £729pp**

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with one of our partner airlines from London Gatwick, Heathrow, Manchester and Edinburgh

TRANSPORT Return airport private transfers and mini bus/ taxi transport.

HOTELS 4 x hotels of a 5* standard. You'll stay at the following or similar: Cinnamon Grand on day 1, Heritance Kandalama on days 2-4, Earls Regency on days 5-6 and Heritance Tea Factory on day 7.

MEALS 6 x Breakfasts and 7 x Dinners

TUI TRAINED TOUR GUIDE

CLASSIC CEYLON PRIVATE TOUR u

GROUP SIZE - PRIVATE TOUR PACKAGE PRICE Starting from

£1615pp**

NEED TO KNOW

Colombo u Kandalama u Kandy u Nuwara

2022-23 DATES Daily from May 2022 to October 2023 DEPARTURE DAY: Sunday

HIGHLIGHTS

Minneriya National Park

4 Visit a tea plantation

Sigiriya Rock

4 See the Dambulla cave temples

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/srilanka/entry-requirements

Kandalama

4 Look for elephant herds

Cave Temple of Dambulla

Kandy Botanical gardens of peradeniya

SRI LANKA Nuwara

Colombo

MAP KEY Overnight location

Attraction

This culture-filled Private tour around Sri Lanka takes in hillside tea plantations, temple-packed cities and national parks that are home to huge herds of elephants.

DAY 5. SPICES AND KANDY Head south to Kandy, where you’ll visit shopping bazaars and temples. En route, you’ll see a spice garden, and there’s a cultural show in the evening.

DAY 1. FLY TO COLOMBO After your flight to Colombo, you’ll meet your guide at the airport and head to your hotel.

DAY 6. BOTANICAL GARDENS OF PERADENIYA Spend the morning in Peradeniya, 20 minutes’ drive from Kandy, at the town’s Royal Botanical Gardens. You’ll have free time in the afternoon.

DAY 2. CAVE TEMPLES AND STATUES You’ll travel to the centre of Sri Lanka, to see the carved, statue-filled caves of Dambulla. After, you’ll spend the night in nearby Kandalama. DAY 3. PALACES AND ELEPHANT SPOTTING The ruins of a royal palace and ancient temples are on show in the city of Polonnaruwa. And you’ll search for elephants in Minneriya National Park. DAY 4. SIGIRIYA ROCK One of Sri Lanka’s most famous landmarks, Sigiriya Rock, dominates the agenda today. After you’ve climbed to the top, you’ll visit a traditional village. 34

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DAY 7. TRADITIONAL TEA PLANTATION Sri Lanka’s known for its emerald-green tea plantations, and you’ll visit one in Nuwara Eliya to learn how it’s made and taste a cup of Ceylon tea. DAY 8. SO LONG SRI LANKA Head to Colombo for your flight to the UK this morning. Or, add a week on the beach by booking the tour as part of a Multi-Destination holiday.

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Riu Sri Lanka

EXTEND YOUR STAY Extend your stay in the sun in your pick of one of our many relaxing TUI hotels from £729pp**

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

VISIT your local TUI Store

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from London Heathrow, Gatwick and Manchester

TRANSPORT Return airport coach transfers and minibus transport

HOTELS 4 x hotels of a 5* standard. You'll stay at the following or similar: Radisson Blu New Delhi Dwarka on days 2-3, Taj Hotel & Convention Centre on day 4, Holiday Inn Jaipur City Centre on days 5-6 and The Suryaa Hotel on day 7.

MEALS 6 x Breakfasts

TUI TRAINED TOUR GUIDE

Taj Mahal, Agra, India

THE GOLDEN TRIANGLE u

GROUP SIZE OF 20 PACKAGE PRICE

Delhi u Agra u Jaipur

Starting from

£995pp**

NEED TO KNOW HIGHLIGHTS

Dehli

4 See the Taj Mahal at sunset 4 Ride a rickshaw around Delhi

PAKISTAN

Jaipur

NEPAL Agra

Amber Fort

4 Tour pink palaces in Jaipur

INDIA

2022 DATES 5 Nov, 6 Nov, 12 Nov, 13 Nov, 19 Nov, 20 Nov, 26 Nov, 27 Nov, 3 Dec, 4 Dec, 10 Dec, 11 Dec, 17 Dec, 18 Dec, 24 Dec, 25 Dec, 31 Dec 2023 DATES 1 Jan, 7 Jan, 8 Jan, 14 Jan, 15 Jan, 21 Jan, 22 Jan, 28 Jan, 29 Jan, 4 Feb, 5 Feb, 11 Feb, 12 Feb, 18 Feb, 19 Feb, 25 Feb, 26 Feb, 4 Mar, 5 Mar, 11 Mar, 12 Mar, 18 Mar, 19 Mar, 25 Mar, 26 Mar, 1 Apr, 2 Apr, 8 Apr, 9 Apr, 15 Apr, 16 Apr, 22 Apr, 23 Apr DEPARTURE DAY: Saturday & Sunday

MAP KEY Overnight location

Goa

Attraction

For the most up-to-date information on India, visit https://www.gov.uk/foreign-traveladvice/india/entry-requirements

CUSTOMISE YOUR TOUR Like the name suggests, this Classic tour takes in India’s famous Golden Triangle. You’ll see Delhi’s historic landmarks and Jaipur’s pinktinted palaces, as well as the iconic Taj Mahal at sunset. DAY 1. OVERNIGHT FLIGHT TO DELHI You’ll travel to Delhi on an overnight flight. DAY 2. ARRIVE IN DELHI You’ll be met at the airport for your transfer to your hotel, where you’ll be staying the next two nights. DAY 3. MAUSOLEUMS AND MOSQUES IN DELHI Today’s sightseeing tour of Delhi includes India’s biggest mosque, a wartime memorial and Humayun’s Tomb. Plus, you’ll go for a rickshaw ride. DAY 4. TOUR THE TAJ MAHAL You’ll make the four-hour drive to Agra today. Here, you’ll get to admire Agra Fort and the worldfamous Taj Mahal on a sunset tour.

DAY 5. A DESERTED CITY AND JAIPUR It’s around six hours’ drive to Jaipur today. En route, you’ll stop at the deserted city of Fatehpur Sikri, once the capital of the Mughal Empire.

Choose how to spend your downtime with these optional experiences u

Qutab Minar Tower and Mosque on day 3

u Visit

to the Akshardham Temple on day 7

DAY 6. THE PINK PALACES OF JAIPUR Explore the hilltop Amber Fort in the morning, followed by visits to two more of Jaipur’s extravagant palaces, and an 18th-century observatory site. DAY 7. DELHI BOUND Today’s taken up with a five-hour drive from Jaipur to Delhi. Once you arrive, you’ll have some free time to explore the capital. DAY 8. HOME TIME You’ll catch a transfer to the airport for your flight home.

GREAT FOR SOLO TRAVELLERS

FIND OUT MORE ONLINE

INDIA Taj Mahal, Agra, India

ICONS OF INDIA - TIGERS AND THE TAJ MAHAL u

4 Agra 4 Taj Mahal 7-8 Jaipur 5-6 Ranthambore

Delhi u Agra u Sawai Madhopur u Ranthambore National Park u Jaipur

HIGHLIGHTS 4 Volunteer in a Delhi gurdwara 4 High tea by the Taj Mahal 4 In search of tigers

Cover off the most famous sites in India on this nine-night Handcrafted tour. Amber Fort, the Taj Mahal and the country’s largest mosque are on the agenda. Plus, you’ll go on two safari drives in search of Bengal tigers. DAY 1. FLY TO DELHI Board your plane in the UK and begin your overnight flight to India. DAY 2. LAND IN DELHI Touch down in Delhi and transfer to your first hotel.

MAP KEY Overnight location

2-3 & 9 Delhi

CALL 0203 451 2940

Attraction

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VISIT your local TUI Store

DAY 3. TOUR OF DELHI You’ll see more landmarks than you can count on two hands on this tour of India’s capital. Plus, you’ll get to volunteer in the kitchens of a gurdwara. DAY 4. AGRA FORT & THE TAJ MAHAL Spend the morning driving to the city of Agra. After lunch, go on a sightseeing tour that includes afternoon tea by the Taj Mahal. DAY 5. TRAIN RIDE TO SAWAI MADHOPUR Today, take the Kota Jan Shatabdi Express to the city of Sawai Madhopur, stopping en route at the ‘ghost city’ of Fatehpur Sikri.

PRICE INCLUDES FLIGHTS Fly with one of our airline partners from 8 UK airports including Glasgow and London Heathrow.

TRANSPORT Includes return airport transfers, and mini bus transport

HOTELS

TOP TIP Ranthambore Tiger Reserve, Ranthambore, India

Bring a hat and a large bottle of water on safari. The opentop vehicles are perfect for game spotting but offer little shade.

5 x hotels of a 3* and 4* standard. You'll stay at the following or similar: The Golden Tulip on days 2-3, Royale Regent on day 4, Tiger Roar Resort on days 5-6, KK Royal on days 7-8 and Ashok Country Resort on day 9.

MEALS 8 x Breakfasts, 1 x Lunch and 8 x Dinners

TUI TRAINED TOUR GUIDE GROUP SIZE OF 20 PACKAGE PRICE Starting from

£1225pp**

NEED TO KNOW 2022 DATES 4 Nov, 11 Nov, 18 Nov, 25 Nov, 2 Dec, 9 Dec, 16 Dec, 23 Dec, 30 Dec 2023 DATES 6 Jan, 13 Jan, 20 Jan, 27 Jan, 3 Feb, 10 Feb, 17 Feb, 24 Feb, 3 Mar, 10 Mar, 17 Mar, 24 Mar, 30 Mar, 7 Apr, 14 Apr, 23 Apr, 28 Apr DEPARTURE DAY: Friday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ india/entry-requirements

CUSTOMISE YOUR TOUR Choose how to spend your downtime with these optional experiences u Visit u

to the Akshardham Temple on day 2

Bollywood theatre show on day 4

u Visit

to an Aarti Ceremony on day 8

Cookery Demo with a Local Family on day 8

Jantar Mantar observatory, Jaipur, India

DAY 6. BENGAL TIGER SAFARI There are two safari drives of Ranthambore National Park on the agenda today. Keep your eyes peeled for its famous furry resident – the Bengal tiger. DAY 7. DRIVE TO JAIPUR You’ll leave the national park and make a beeline for the ‘pink city’ of Jaipur today. This evening, you’ll visit the Johri Bazaar.

DAY 9. RETURN TO DELHI You’ll transfer back to Delhi today. The drive is about five hours long and includes refreshment stops.

Jaipur Bicycle Tour on day 9

DAY 10. GOODBYE, INDIA Transfer to Delhi airport to board your flight back to the UK.

DAY 8. JAIPUR & AMBER FORT This full day’s tour of Jaipur ticks off some of the city’s most famous landmarks, including grand Amber Fort and the flamingo-pink palace of Hawa Mahal.

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with TUI from London Gatwick.

TRANSPORT Includes return airport coach transfers, internal flight, traditional houseboat and mini bus transport.

HOTELS 4 x hotels/houseboat of a 3* and 4* standard. You'll stay at the following or similar: Radisson Blu Kochi on days 1-2, Evergreen Houseboat on day 3, Lakesong on days 4-5 and Sandalwood on days 6-7.

MEALS 7 x Breakfasts, 2 x Lunches and 1 x Dinner

TUI TRAINED TOUR GUIDE

BACKWATERS OF KERALA 7 NIGHTS u

Goa

Cochin

Kumarakom

GROUP SIZE OF 20 PACKAGE PRICE Starting from

£1950pp**

NEED TO KNOW 2022 DATES 6 Nov, 13 Nov, 20 Nov, 27 Nov, 4 Dec, 11 Dec, 18 Dec, 25 Dec 2023 DATES 1 Jan, 8 Jan, 15 Jan, 22 Jan, 29 Jan, 5 Feb, 12 Feb, 19 Feb, 26 Feb, 5 Mar, 12 Mar, 19 Mar, 26 Mar, 2 Apr, 9 Apr, 16 Apr, 23 Apr

HIGHLIGHTS 4 Tuk tuk city tour of Cochin 4 Wander around a rural village

DEPARTURE DAY: Sunday Goa

4 Sunset yoga session

INDIA

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ india/entry-requirements

Cochin Alleppey

MAP KEY Overnight location

Attraction

This seven-night Handcrafted tour shows off two sides of India. You’ll start in the city of Cochin, where you’ll tick off forts, temples and churches, before sailing through the countryside on a houseboat.

DAY 4. EXPLORE A LAKESIDE VILLAGE The village of Kumarakom’s on the agenda today. You’ll dock at its jetty on Vembanadu Lake – the longest of its kind in India – and set off on a guided tuk tuk tour.

DAY 1. FLY TO GOA Your guide will be waiting for you when you land in Goa. They’ll arrange a transfer to a hotel where you can freshen up and help yourself to some brunch, before you catch another flight to Cochin.

DAY 5. FREE DAY IN KUMARAKOM Rest up after your days travelling around Alleppey and Kumarakom, and join a sunset yoga class.

DAY 2. COCHIN CITY TOUR You’ll hit the streets of Cochin today, where you'll spend time sightseeing and watching a martial arts show. DAY 3. COUNTRYSIDE RIVER CRUISE Today, you’ll drive to the city of Alleppey – 90 minutes south of Cochin – where you’ll board a houseboat and travel along Kerala’s countryside waterways.

Kumarakom

DAY 6. TIME TO HEAD BACK TO GOA In the morning, you’ll travel to Cochin International Airport for your flight back to Goa. When you land, the rest of the day’s clear of plans. DAY 7. FREE DAY IN GOA There’s nothing on the itinerary today, so you’re free to do what you want. DAY 8. FLY HOME OR HEAD TO THE BEACH In the morning, you’ll travel to Goa International Airport for your flight back to the UK.

CALL 0203 451 2940 EXPLORE tui.co.uk/tours VISIT your local TUI Store

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from 3 UK airports including Manchester and London Heathrow and Gatwick

TRANSPORT Return airport coach transfers and mini bus transport

HOTELS 3 x hotels of a 4* standard. You'll stay at the following or similar: Santi Mandala on days 1-3, Candi Beach Cottage on day 4 and The Lovina on days 5-6.

MEALS 6 x Breakfasts and 2 x Lunches

TUI TRAINED TOUR GUIDE Pura Ulun Danu Bratan, Bali

GROUP SIZE - PRIVATE TOUR

BALI COMPLETE u

Ubud

Tampak Siring

Celuk

Penglipuran

PACKAGE PRICE u

Kertagosha

Candidasa

Lovina

Starting from

£1445pp**

NEED TO KNOW 2022 DATES May 2022 to October 2023 DEPARTURE DAY: Daily

HIGHLIGHTS 4 Visit a holy water temple 4 Explore a huge Hindu shrine 4 Soak in a hot spring

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ indonesia/entry-requirements

Lovina Banjar Hot Spring

BALI Besakih Temple Tampaksiring

Candidasa

Ubud Klungkung

MAP KEY Overnight location

Attraction

This Classic six-night tour of Bali packs some of the island’s best bits into one culture-filled getaway. You’ll explore rural countryside villages, iconic temples and the capital, Ubud – plus much more. DAY 1. FLY TO BALI Your guide will be waiting for you when you touch down in Bali. They’ll arrange a transfer to your hotel in the island’s capital, Ubud. DAY 2. RICE FIELDS AND HINDU RITUALS You’ll start today with a laidback trek through Bali’s rice fields, before heading to Pura Tirtta Empul Temple, in Tampaksiring, to see its holy water spring. DAY 3. FREE DAY IN UBUD There’s nothing on the itinerary today, so you can head off into Ubud and do whatever you fancy.

DAY 4. PRETTY COUNTRYSIDE VILLAGES AND THE PALACE OF JUSTICE Today, you’ll tick off a handful of Bali’s rural villages. Then, after lunch, you’ll travel to the hamlet of Klungkung and visit what’s left of its 400-year-old palace. DAY 5. BALI’S BIGGEST TEMPLE AND A DRIVE THROUGH THE MOUNTAINS The main attraction today is Besakih Temple, on the slopes of Bali’s tallest volcano. You’ll stop for a visit, before taking the scenic route to your hotel in Lovina. DAY 6. BANJAR HOT SPRING AND A BUDDHIST TEMPLE Your first stop today is the Banjar Hot Spring, where you can dip in its 38oC water. Afterwards, you’ll stop by a 50-year-old Buddhist temple to see its colourful stupa. DAY 7. BYE BYE, BALI After breakfast, you’ll head to the airport for your return flight to the UK.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

FIND OUT MORE ONLINE

Chiang Rai IIII III III III III III

Chiang Mai

Bangkok u Kanchanaburi u Pitsanulok u Chiang Mai u Hua Hin

You’ll tick off loads of Thailand’s must-see highlights on this 14-day tour – ancient temples, bustling cities and laidback beach days are all on the agenda.

HIGHLIGHTS 4 Cross the River Kwai 4 Visit ancient temples 4 Tour the Golden Triangle

DAY 1. FLY TO THAILAND Your tour guide will meet you on arrival at Bangkok airport. You’ll join the rest of the group before hopping on a coach transfer to your hotel. DAY 2. BANGKOK CITY TOUR You’ll start the day with a tour of Bangkok, ticking off some of the city’s top sights.

MAP KEY Overnight location

CALL 0203 451 2940

Attraction

DAY 3. FREE DAY IN BANGKOK Today’s yours to do with as you please in Bangkok.

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Phitsanulok

Kanchanaburi

THAILAND

Bridge on the River Kwai

GRAND TOUR OF THAILAND

Sukhothai Historical Park

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Grand Palace, Bangkok

Wat Phra That Doi Suthep

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Ayutthaya Bangkok

Hua Hin

DAY 4. WAR MEMORIALS AND AN INFAMOUS BRIDGE Today you’ll hop on a scenic train ride before visiting Kanchanaburi’s war cemetery, JEATH museum and the infamous bridge on the River Kwai. DAY 5. RICE FIELDS AND BUDDHIST TEMPLES You’ll spend the morning travelling past lush green rice fields to Ayutthaya. Here you’ll visit two Buddhist temples before heading to Phitsanuloke. DAY 6. SUKHOTHEI HISTORICAL PARK ON TWO WHEELS Today you’ll hop on bicycles and whizz around Sukhothei Historical Park, a UNESCO World Heritage site, before heading to Chiang Rai.

PRICE INCLUDES FLIGHTS Fly with one of our airline partners from 3 UK airports including Manchester and London Heathrow and Gatwick

TRANSPORT Includes return airport coach transfers, internal flight, train and mini bus transport.

HOTELS

TOP TIP Don’t forget to pack appropriate clothes for visiting temples – choose outfits that cover your shoulders and knees.

13 x hotels of a 3* standard. You'll stay at the following or similar: Century Park on days 1-3, Mida Resort on day 4, Topland on day 5, Laluna Resort Chiang Rai on days 6-7, Empress Chiang Mai on days 8-9, Night Train with air-conditioning on day 10 and Centra by Centara Cha Am Beach Resort Hua Hin on days 11-13.

MEALS 14 x Breakfasts and 6 x Lunches

TUI TRAINED TOUR GUIDE GROUP SIZE OF 40 PACKAGE PRICE Available on our website

NEED TO KNOW 2022 DATES 2 May, 16 May, 6 Jun, 20 Jun, 4 Jul, 18 Jul, 1 Aug, 15 Aug, 5 Sep, 19 Sep, 3 Oct, 17 Oct DEPARTURE DAY: Monday For the most up-to-date information, visit www.gov.uk/foreign-travel-advice/thailand/ entry-requirements

Sukhothai Historical Park, Thailand

DAY 7. GOLDEN TRIANGLE TOUR Today, you’ll take a trip to the Golden Triangle, where Thailand, Laos and Myanmar meet. A boat trip and a museum visit are on the agenda. DAY 8. VISIT THE WHITE TEMPLE A visit to the famous White Temple is on the cards today, before a scenic drive to Chiang Mai. DAY 9. LANDMARKS AND CITY VIEWS IN CHIANG MAI Today, you’ll take the 300 steps up to Chiang Mai’s landmark Wat Phra That Doi Suthep – one of northern Thailand’s most sacred temples. DAY 10. FREE DAY IN CHIANG MAI AND OVERNIGHT TRAIN The only thing on the agenda for today is the night train to Bangkok. You’ll head to the station in the afternoon – until then, the day’s all yours.

DAY 11. SCENIC TRIP FROM BANGKOK TO HUA HIN After breakfast, you’ll set off from Bangkok to Hua Hin and check in to your hotel. After that, you’ve got the rest of the day free. DAY 12. FREE DAY IN HUA HIN Today you’ve got the whole day to yourself to explore the former fishing village of Hua Hin. DAY 13. FREE DAY IN HUA HIN Your final day in Hua Hin is another open one, so you’ve got free rein to explore. DAY 14. HEAD BACK HOME Say farewell to Thailand and travel back to Bangkok Airport in time for your flight home.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

GREAT FOR SOLO TRAVELLERS

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Temple of Hanoi Literature

LAOS

VIBRANT VIETNAM u

Ho Chi Minh City u Hue u Hoi An u Ha Long Bay

THAILAND

Perfume River

VIETNAM CAMBODIA

4 Cruise along the Mekong Delta 4 Stroll around Hoi An 4 Watch a water puppet show

MAP KEY Overnight location

CALL 0203 451 2940

Attraction

This 11-night tour takes you to some of Vietnam’s biggest names, including Ho Chi Minh City and Hanoi. You’ll also cruise around picturesque Halong Bay and visit the UNESCOticked old town of Hoi An.

Hue Hoi An

Cai Be

HIGHLIGHTS

Halong Bay

War Remnants Museum

Ho Chi Minh City

DAY 3. BOAT RIDE ON THE MEKONG DELTA You’ll head to Cai Be today for a boat ride along the Mekong Delta. Then it’s a spot of lunch by the river before heading back to Ho Chi Minh City.

DAY 1. FLY TO HO CHI MINH CITY Your guide will be waiting to greet you at the airport and take you to your hotel. You’ll have some free time in the afternoon, too.

DAY 4. FLY TO HUE AND CRUISE ALONG THE PERFUME RIVER You’ll fly to the central city of Hue today, and after checking in to your hotel you’ll head out on a dragon boat cruise along the Perfume River.

DAY 2. TOUR OF HO CHI MINH CITY You’ll start today with a visit to the War Remnants Museum, followed by a city tour that ticks off the Bitexco Tower and the Central Post Office.

DAY 5. HUE CITY TOUR A guided city tour’s on the agenda today, either by bike or on foot. You’ll then see local artists at work, who’ll show you how to make your own gifts.

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PRICE INCLUDES FLIGHTS Fly with one of our airline partners from London Heathrow, Gatwick and Manchester

TRANSPORT Includes return airport transfers, coach and mini bus transport.

HOTELS

TOP TIP Mekong Delta, Vietnam

Don’t forget to cover your shoulders and legs at the Ho Chi Minh Mausoleum – the final resting place of Vietnam’s former leader.

5 x hotels of a 3* and 4* standard. You'll stay at the following or similar: EMM Hotel Saigon on days 1-3, EMM Hotel Hue on days 4-5, EMM Hotel Hoi An on days 6-7, Flower Garden Hotel on days 8, 9 & 11, and an overnight stay on Emeraude Ship on day 10.

MEALS 11 x Breakfasts, 5 x Lunches and 4 x Dinners

TUI TRAINED TOUR GUIDE GROUP SIZE OF 25 PACKAGE PRICE Starting from

£1119pp**

NEED TO KNOW 2022 DATES 3 Nov, 17 Nov, 1 Dec, 15 Dec, 29 Dec 2023 DATES 12 Jan, 26 Jan, 9 Feb, 23 Feb, 9 Mar, 23 Mar, 6 Apr, 20 Apr DEPARTURE DAY: Thursday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ thailand/entry-requirements

Surprise cave, Ha Long Bay

DAY 6. HEAD TO HOI AN You’ll set off for Hoi An today – this historic city is also a UNESCO World Heritage site. And you’ll stop at the Marble Mountains en route. DAY 7. FREE DAY IN HOI AN There’s nothing on the agenda today, so you’re free to explore Hoi An at your own pace. DAY 8. FLY TO HANOI You’ll head to Hanoi today. After checking in to your hotel, you’ll be taken on an evening street food tour. DAY 9. HANOI CITY TOUR You’ll explore Hanoi today with a fully guided city tour, before watching a traditional water puppet show in the afternoon.

DAY 10. OVERNIGHT CRUISE AROUND HALONG BAY You’ll head over to Tuan Chau Marina this morning, where you’ll climb aboard a ship for an overnight cruise around Halong Bay. DAY 11. MORNING CRUISE AND RETURN TO HANOI You can start the day onboard with a Tai Chi session, followed by a stop at Titov Island, before heading back to Hanoi. DAY 12. FLY HOME After breakfast you’ll go to the airport for your flight to Ho Chi Minh City, before heading home.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

FIND OUT MORE ONLINE

Kanazawa

Tokyo, Japan Train journey

4 Admire Mount Fuji from a boat 4 Visit an ancient geisha district 4 See sacred temples in Nara

MAP KEY Overnight location

CALL 0203 451 2940

Attraction

Kyoto

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Mount Fuji Lake Ashi

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Hiroshima

Tokyo

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Nara Park

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Tokyo u Hakone u Takayama u Kanazawa u Hiroshima u Kyoto

HIGHLIGHTS

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Takayama

Kiyomizu-dera Temple

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DISCOVER JAPAN

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Hakone

JAPAN

Japan’s steeped in culture and history, and it packs in a whole heap of natural beauty, too. This 13-night tour takes you to some of its sacred temples, volcanic landscapes and ancient settlements.

DAY 3. MOUNT FUJI VIEWS AND LAKE ASHI BOAT TRIP Some of Hakone’s must-see natural sights are on the cards today – think volcanic valleys, ancient lakes and towering mountains.

DAY 1. FLY TO TOKYO Touch down in Tokyo, where your guide will be waiting to show you to your hotel. Later, tuck in to a welcome dinner at a nearby Japanese restaurant.

DAY 4. BULLET TRAIN TO TAKAYAMA Today, you’ll take a bullet train to Nagoya before changing to a local express train for the rest of your journey to Takayama.

DAY 2. TOKYO CITY TOUR Today, you’ll set off on an all-day sightseeing tour of Tokyo, covering everything from sacred Buddhist temples to bustling shopping streets.

DAY 5. TAKAYAMA AND SHIRAKAWAGO WALKING TOURS You’ll discover Takayama and Shirakawago on foot today. A visit to a sake brewery’s on the cards, plus a stop at a traditional Japanese village.

EXPLORE tui.co.uk/tours

VISIT your local TUI Store

PRICE INCLUDES FLIGHTS Fly with one of our airline partners from Manchester and London Heathrow.

TRANSPORT Includes return airport coach transfers, internal flight, train and mini bus transport.

HOTELS

TOP TIP Pick up some ‘deer crackers’, or shika senbei, in Nara – the friendly deer will eat them right out of your hands.

6 x hotels of a 3* and 4* standard. You'll stay at the following or similar: Marriot Moxy on days 1-2, Hakone Kagetsuen Hotel on day 3, Tokyo Stay on day 4, Daiwa Roynet Hotel on days 5-6, Knot Hotel on days 7-8, The General Hotel on days 9-11 and ANA Crown Plaza Hotel on day 12.

MEALS 12 x Breakfasts, 3 x Lunches and 2 x Dinners

TUI TRAINED TOUR GUIDE GROUP SIZE OF 25 PACKAGE PRICE Available on our website

NEED TO KNOW 2022 DATES 18 Mar, 25 Mar, 8 Apr, 15 Apr, 22 Apr DEPARTURE DAY: Friday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ japan/entry-requirements

Nara Park, Japan

DAY 6. BUS TOUR AROUND KANAZAWA Historical sights, sprawling gardens and modernday markets are on the agenda on today’s tour of Kanazawa. DAY 7. TOUR HIROSHIMA BY TRAM Today you’ll hop on a bullet train and head over to Hiroshima, where you’ll get to ride around on a traditional public tram. DAY 8. FLOATING SHRINE AND TRADITIONAL SHOPPING STREET You’ll tick Miyajima’s famous floating shrine off your sightseeing list today, and in the afternoon, you’ll have some free time in Hiroshima. DAY 9. SACRED SIGHTS OF NARA CITY After breakfast, head to Kyoto, where you’ll spend the next few days. You’ll kick off with a tour of Nara – home to some of Japan’s most sacred sights.

DAY 10. KYOTO CITY TOUR AND BAMBOO FOREST VISIT Today you’ll set off on a tour of Kyoto. The agenda includes a castle, four temples and a photo-worthy bamboo forest. DAY 11. FREE DAY IN KYOTO There’s nothing on the agenda today, so it’s up to you to fill your free time. DAY 12. FREE TIME IN TOKYO Today, you’ll catch another bullet train back to Tokyo, where you’ll have some free time in the afternoon. DAY 13. FLY HOME Say goodbye to Japan and head to Tokyo Airport for your flight home.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

PRICE INCLUDES

GREAT FOR SOLO TRAVELLERS

FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from London Heathrow.

TRANSPORT Includes return airport coach transfers, internal flight, train and mini bus transport.

HOTELS 8 x hotels of a 3* standard. You'll stay at the following or similar: Metropolitan on days 1 & 7, Grand Court on days 2-3, Grand Hotel on day 4 and Kibbutz Hotel on days 5-6.

MEALS 7 x Breakfasts

TUI TRAINED TOUR GUIDE GROUP SIZE OF 40

Masada, Israel

HIGHLIGHTS OF ISRAEL u

PACKAGE PRICE Starting from

Tel Aviv u Dead Sea u Jerusalem u Galilee

£1405pp**

NEED TO KNOW

HIGHLIGHTS Sea of

4 Visit the birthplace of Jesus

Tiberias Galilee

4 Take a dip in the Dead Sea 4 Tour Tel Aviv Tel Aviv

The Wailing Wall Bethlehem

JORDAN

2022 DATES 1 May, 8 May, 15 May, 22 May, 29 May, 5 Jun, 12 Jun, 19 Jun, 26 Jun, 3 Jul, 10 Jul, 17 Jul, 24 Jul, 31 Jul, 7 Aug, 14 Aug, 21 Aug, 28 Aug, 4 Sep, 11 Sep, 25 Sep, 2 Oct, 9 Oct, 16 Oct, 23 Oct, 30 Oct DEPARTURE DAY: Sunday For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ israel/entry-requirements and https://www. gov.uk/foreign-travel-advice/the-occupiedpalestinian-territories

Jerusalem Dead Sea

MAP KEY Overnight location

Be’er Sheva

This seven-day tour takes a pilgrimage through the bible, with pit-stops at Bethlehem, Temple Mount and Jerusalem’s old city. Plus, it packs in modern city Tel Aviv and the Dead Sea, too.

DAY 5. ROMAN HISTORY AND NAZARETH Today you’ll be leaving Jerusalem behind and heading for the hills of Galilee, where you’ll spend the night in a kibbutz-style hotel.

DAY 1. FLY TO TEL AVIV Your transfer will be waiting for you when you touch down in Tel Aviv. The tour kicks off tomorrow, so there’s free time to explore this evening.

DAY 6. ISRAELI VINEYARDS AND THE SEA OF GALILEE It’s time for a tipple today with a wine-tasting experience in the countryside. Then, you’ve got a coastal trip along the shores of the Sea of Galilee.

DAY 2. JOURNEY TO JERUSALEM Today’s route to Jerusalem takes in a visit to the capital of the Negev Desert, a cable-car ride over Masada National Park and a trip to the Dead Sea. DAY 3. CHRISTIAN TRADITIONS AND BETHLEHEM Today’s a tale of three parts – the Israel Museum is the first port of call. Then, head to the village of Ein Karem, before you make a beeline for Bethlehem. DAY 4. JERUSALEM OLD CITY Today you’ll spend the day in Jerusalem’s Old City neighbourhood – it’s home to Temple Mount and Via Dolorosa, the route Jesus is said to have taken to face his crucifixion. 46

ISRAEL

Attraction

CALL 0203 451 2940

DAY 7. MEDIEVAL TOWNS AND TEL AVIV CITY TOUR Today, you’ll head west and return to Tel Aviv. Your journey will take you to Caesarea’s Roman theatre and the Mount of Beatitudes. DAY 8. FLY BACK TO THE UK Your trip comes to an end today. After breakfast, you’ll head to the airport for your flight back to the UK.

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To find out more, visit tui.co.uk/ tours or call 0203 451 2940

VISIT your local TUI Store

PRICE INCLUDES

GREAT FOR SOLO TRAVELLERS

FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from London Heathrow.

TRANSPORT Includes return airport transfers and mini bus/coach transport.

HOTELS 3 x hotels of a 5* standard. You'll stay at the following or similar: Bristol Amman on days 1, 6 & 7, Holiday Inn on days 2-3 and Movenpick Nabatean on days 4-5.

MEALS 7 x Breakfasts and 6 x Dinners

TUI TRAINED TOUR GUIDE GROUP SIZE OF 25

Wadi Rum, Jordan

DISCOVER JORDAN u

PACKAGE PRICE Starting from

Amman u Dead Sea u Petra

£1226pp**

NEED TO KNOW 2022 DATES 13 May, 27 May, 3 Jun, 17 Jun, 1 Jul, 22 Jul, 5 Aug, 19 Aug, 2 Sep, 16 Sep, 30 Sep, 14 Oct

HIGHLIGHTS

DEPARTURE DAY: Friday

4 Snap the sights in Amman

Ajloun

4 Float in the Dead Sea

Amman

4 Explore the city of Petra

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ jordan/entry-requirements

Dead Sea

ISRAEL EGYPT

MAP KEY Overnight location

Jerash

JORDAN

Petra

Wadi Rum

Attraction

This seven-day tour takes a journey through Jordan’s ancient history. You’ll bob in the Dead Sea, explore a seventh wonder of the world, and take a 4x4 ride through the desert.

DAY 5. RED ROSE CITY OF PETRA You’ll tick off one of the seven wonders of the world today with a visit to Petra – this ancient city is filled with show-stopping tombs and temples.

DAY 1. FLY TO JORDAN Your guide will be waiting for you when you touch down in Jordan. From there, you’ll have a transfer to your hotel in Amman.

DAY 6. JORDANIAN DESERT JEEPS Today you’ll continue your journey south and head towards the desert. Once there, you’ll jump on a 4x4 and take a trip across Wadi Rum’s terracotta sands.

DAY 2. EXPLORE THE DEAD SEA Today, you’ll leave Amman and head deep down into the Jordan Valley to the Dead Sea – one of the lowest points on earth. DAY 3. FREE DAY AT THE DEAD SEA There’s nothing on the agenda today, so you’re free to do whatever you’d like. DAY 4. JOURNEY TO PETRA One of the oldest towns in the Middle East, an Old Testament setting, and a 12th-century castle – they’re all on the agenda en-route to Petra today.

DAY 7. AN ANCIENT CITY AND ISLAMIC ARCHITECTURE Today’s a tale of two halves – you’ll spend the morning in the ancient roman city of Jerash. Then, it’s on to Ajloun and its counter-crusader castle. DAY 8. FLY BACK TO THE UK After breakfast, you’ll head to the airport for your flight back to the UK.

PRICE INCLUDES FIND OUT MORE ONLINE

FLIGHTS Fly with TUI from 3 UK airports including London Gatwick.

TRANSPORT Includes return airport transfers, 4x4 and mini bus transport.

HOTELS 3 x hotels of a 4* standard, plus 1 night in a desert tent. You'll stay at the following or similar: Wazo Hotel on days 1, 2, 6 & 7, Le Fint Hotel on day 3, Palmeras Y Dunas on day 4 and Ksar Tinsouline Hotel on day 5.

MEALS 7 x Breakfasts and 7 x Dinners

TUI TRAINED TOUR GUIDE Dades Gorge, Atlas Mountains, Morocco

GROUP SIZE OF 35

TRACKS OF THE NOMADS u

Marrakech

Ouarzazate

Merzouga

PACKAGE PRICE Starting from

Zagora

£1005pp**

NEED TO KNOW 2022 DATES 6 May, 20 May, 3 Jun, 17 Jun, 2 Sep, 16 Sep, 30 Sep, 14 Oct, 28 Oct

HIGHLIGHTS

DEPARTURE DAY: Friday

4 Camp over night in a tent

For the most up-to-date information, visit https://www.gov.uk/foreign-travel-advice/ morocco/entry-requirements

4 Scenic mountain drives MOROCCO

4 Get to know the native Berbers Marrakesh

Ouarzazate

Merzouga

Zagora

ALGERIA

MAP KEY Overnight location

CUSTOMISE YOUR TOUR Choose how to spend your downtime with these optional experiences u u u

Dinner at Chez Ali Fantasia on day 2 Moroccan Dinner on day 7 Spa experience in Marrakech on day 7

Attraction

This Classic tour takes you out to the valleys and gorges of the Atlas Mountains. Every day bar one is packed with activities like 4x4 tours and scenic drives.

DAY 4. A DAY IN THE DESERT You’ll drive from Ouarzazate to the town of Merzouga today, passing giant gorges, sprawling sand dunes and winding canyons on the way.

DAY 1. FLY TO MARRAKECH Arrive at Menara Airport and take a transfer to your hotel. The rest of the day’s free for you to put your feet up or explore.

DAY 5. BERBER TERRITORY AND TIME-TESTED TAMEGROUTE After an early rise to watch the sun come up over the desert, you’ll journey through a handful of Berber hotspots to reach the town of Zagora.

DAY 2. TOUR OF MARRAKECH You’ll get a snapshot of Marrakech today during a tour of the city, before venturing into one of its famous souks. DAY 3. THE ATLAS MOUNTAINS AND AGE-OLD KASBAHS Today, you’ll hop in a 4x4 for a drive through the Atlas Mountains. You’ll stop off at a pair of noteworthy kasbahs, before arriving at your hotel in Ouarzazate.

DAY 6. SCENIC DRIVE TO MARRAKECH You’ll hit the road for the last time today, passing by thick palm groves, dusty villages and Morocco’s longest river on the way to Marrakech. DAY 7. FREE DAY IN MARRAKECH There’s nothing on the agenda today, so you’re free to do what you want. DAY 8. NICE KNOWING YOU, MOROCCO Wave goodbye to Morocco as your board your flight back to the UK. Or extend your trip with our Multi-Destination programme.

TUI BLUE Medina Gardens, Marrakech

EXTEND YOUR STAY Extend your stay in the sun in your pick of one of our many relaxing TUI hotels from £370pp**

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

PRICE INCLUDES

GREAT FOR SOLO TRAVELLERS

FIND OUT MORE ONLINE

FLIGHTS Fly with one of our airline partners from London Heathrow

TRANSPORT Includes return airport transfers and mini bus transport.

HOTELS 2 x hotels of a 3* and 4* standard. You'll stay at the following or similar: Hotel Selfoss on days 1-2, Reykjavik at Hotel Klettur on day 3 and Hotel Klettur on day 4.

MEALS 4 x Breakfasts and 1 x Lunch

TUI TRAINED TOUR GUIDE GROUP SIZE OF 35

Northern Lights, Reykjavik, Iceland

INTREPID ICELAND u

PACKAGE PRICE Starting from

Reykjavik u Reynisfjara u Selfoss

£787pp**

NEED TO KNOW 2022 DATES 15 Dec 2023 DATES 5 Jan, 12 Jan, 19 Jan, 26 Jan, 2 Feb, 9 Feb, 16 Feb, 23 Feb

HIGHLIGHTS

DEPARTURE DAY: Thursday

4 Ogle massive waterfalls

For the most up-to-date information please visit, https://www.gov.uk/foreign-traveladvice/iceland/entry-requirements

4 See volcanic geysers in action 4 Search for the Northern Lights ICELAND The Golden Circle

Reykjavik Selfoss Waterfalls

MAP KEY Overnight location

Attraction

This whistle-stop tour of Iceland is only four nights long – so there’s no need to book lots of time off work. It’s a great way to see some of the country’s most incredible sights, like waterfalls and geothermal pools. DAY 1. FLY TO REYKJAVIK You’ll be taken on a sightseeing drive of the capital when you land, then stop for lunch. After checking in to your hotel in Selfoss, you’ll head out in the evening to look for the Northern Lights. DAY 2. WATERFALLS AND WILD LANDSCAPES You’ll start today with a drive along Iceland’s southern coastline. Tick off volcanos, waterfalls and black-sand beaches.

DAY 3. TOUR THE GOLDEN CIRCLE The spotlight’s on the Golden Circle today – a 180mile route that’s packed with natural landmarks like geysers, waterfalls and mountain ranges.

CUSTOMISE YOUR TOUR Choose how to spend your downtime with these optional experiences u The Lava Tunnel on day 4 u Icelandic Horses on day 4 u Snowmobiling Adventure on day 4 u Blue Lagoon Tour – Morning on day 4 u Blue Lagoon Tour – Evening on day 4 u Secret Lagoon Tour on day 4 u Explore a glacial ice cave on day 4 u Whale Watching on day 4

DAY 4. FREE DAY IN REYKJAVIK The rest of the day’s free for you to head off and do what you want around Reykjavik. DAY 5. TIME TO HEAD HOME After breakfast, you’ll head to Keflavik International Airport for your flight back to the UK.

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

CALL 0203 451 2940

EXPLORE tui.co.uk/tours

VISIT your local TUI Store

PRICE INCLUDES

GREAT FOR SOLO TRAVELLERS

FIND OUT MORE ONLINE

FLIGHTS Fly with TUI from 4 UK airports including Bristol and London Gatwick.

TRANSPORT Includes return airport coach transfers and mini bus.

HOTELS 2 x hotels of a 3* and 4* standard. You'll stay at the following or similar: Rodon Hotel and Resort on days 1-3, Change to Cynthia Beach Hotel on day 4 and Cynthia Beach Hotel on days 5-7.

MEALS 7 x Breakfasts, 1 x Lunch and 7 x Dinners

TUI TRAINED TOUR GUIDE Paphos, Cyprus

OFF THE BEATEN TRACK CYPRUS u

Agros

Paphos

Nicosia

Troodos Mountains

Kourion

GROUP SIZE OF 35 PACKAGE PRICE Starting from

£869pp**

NEED TO KNOW 2022 DATES 4 May, 18 May, 1 Jun, 8 Jun, 14 Sep, 28 Sep, 5 Oct, 12 Oct, 19 Oct, 26 Oct DEPARTURE DAY: Wednesday

HIGHLIGHTS

TURKEY

4 Meet local farmers 4 Bread-making class

CUSTOMISE YOUR TOUR

4 Explore the capital of Nicosia CYPRUS Paphos 4-8

MAP KEY Overnight location

For the most up-to-date information please visit: https://www.gov.uk/foreign-traveladvice/cyprus/entry-requirements

1-3 Agros

Choose how to spend your downtime with these optional experiences u u

Surf and Turf 4x4 Jeep Safari on day 5 Microbrewery & BBQ on day 7

Attraction

Ideal if you fancy a tour with a slower pace, this Handcrafted, gentle seven-night exploration of the ‘real’ Cyprus focuses on local life, allowing you to immerse yourself in the sights and sounds of this Mediterranean island.

DAY 4. ROAM AROUND TWO COUNTRYSIDE VILLAGES You’ll tick off a couple of rural villages today – Monagri and Omodos – before ending the day in Paphos, a bustling city on Cyprus’ southwest coast

DAY 1. FLY TO PAPHOS A member of our team will be waiting for you when you land at Paphos Airport to take you to your hotel.

DAY 5. FREE DAY IN PAPHOS Today’s set aside for some free time.

DAY 2. TOUR A VILLAGE IN THE MOUNTAINS Today, you’ll see a more peaceful slice of life in Cyprus during a guided tour around Agros, a mountainside village famous for its roses. DAY 3. CAPITAL OF CYPRUS AND A FARM VISIT Visit a traditional farm in the village of Athienou before heading to Nicosia – the capital city of Cyprus – where you’ll learn about its 900 years of history.

DAY 6. HISTORICAL SIGHTS AROUND PAPHOS Cyprus’ southwest coast is stocked with lots of ancient sights, and you’ll get up close to a handful of them today. DAY 7. FREE DAY IN PAPHOS There’s nothing on the schedule today, so you’ll have the entire day to do what you want. DAY 8. TIME TO HEAD HOME You’ll say goodbye to Cyprus today, as you head back to Paphos Airport for your return flight back to Blighty. Or extend your holiday with our MultiDestination programme.

Hotel Louis Ledra Beach, Paphos

EXTEND YOUR STAY Extend your stay in the sun in your pick of one of our many relaxing TUI hotels from £487pp**

To find out more, visit tui.co.uk/ tours or call 0203 451 2940

GREAT HOLIDAYS START WITH TRAVEL INSURANCE

TUI Travel Insurance offers… • Immediate cancellation cover • 24/7 medical assistance helpline • Access to an English-speaking doctor via our ‘Doctor Please’ app Chat to our team in store for more information or visit insurance.tui.co.uk. Terms, conditions and limitations apply. See policy for full details.

TUI UK Limited, TUI UK Retail Ltd, and TUI Ireland Limited trading as First Choice and TUI, arrange travel insurance underwritten by AXA Insurance UK plc. TUI UK Limited, TUI UK Retail Ltd. and TUI Ireland Limited are appointed representatives of AXA Insurance UK plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority under Financial Services Register number 202312. The registered office is 20 Gracechurch Street, London, EC3V 0BG. Registered number 78950.

INSURANCE

TOUR INFORMATION IMPORTANT INFORMATION FOR ALL DESTINATIONS

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All charges and visa requirements are subject to change. For all passport, visa and health requirements, please consult the Foreign Office Website – www.gov.uk/foreign-travel-advice. It is the responsibility of all passengers to ensure that prior to travel they have taken the necessary health precautions applicable to their chosen destination. Advice about destinations can change, therefore please consult with your doctor at least 2 months before your departure, as some treatments (e.g. Malaria) should begin well in advance of travel. For late bookings within 3 weeks of departure, please consult with your doctor before booking your holiday.

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Minimum standard of accommodation is 3 star tourist class.

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To make the most of each day, there may be a number of early starts on the tours.

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Some tours cover long distances on certain days, however there will be short stops at points and the journeys are very rewarding.

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Most tours are not available to children aged under 16 years old, with the exception of Costa Rica where the minimum age is 8.

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Most tours include: all road transportation, applicable entrance fees, tour listed transfers and listed excursions. Please check with one of the TUI team or on our website before you book about what's included in your tour.

American Express Traveller Cheque Cards cannot be used in all longhaul destinations. Please check with your holiday advisor.

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During periods of low occupancy, some facilities and amenities may be unavailable.

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During quieter periods, some accommodation may hold business conferences.

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During March and June, the resorts are often very busy with Spring Break students. This usually happens in the USA, Cuba and Mexico.

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Tour itineraries and days of departure may be subject to change and in some circumstances it may be necessary to use alternative hotels of a similar standard in the same resort.

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English-speaking guides are used on all tours, with exception of our small boat cruises where the onboard crew will be there to assist you and our self-drive tours.

Guests are advised to pack suitable attire for the tour and the season, including sturdy walking shoes and warm clothes for higher altitudes.

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Most tour group sizes will be up to 35 customers, unless stipulated.

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Some touring groups are shared with other multi-national travellers, however the programme will be delivered in English.

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Optional excursions are available for most tours at an extra charge and are sometimes shared with other multi-national travellers not on your TUI Tour. Optional excursions can be pre-booked during your initial tour booking as well as in destination. Some tours will offer these optional excursions whilst in destination only, where indicated.

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Beverages, tips and gratuities are not included.

If you're on a safari and some other specialist tours your luggage allowance could be reduced. This will be clearly stated at the time you book and will be available in your customer documents. ■

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Any customers booking a tour/twin centre involving an internal flight will be required to provide their full passenger names at time of booking, as they appear on their passports.

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Tours to Thailand and India will require your full passport details. You will be contacted and advised how to do this.

HURRICANES AND TROPICAL STORMS The Caribbean, USA and Mexico are occasionally affected by tropical storms and hurricanes between June - November. Such storms can blow up quickly and it is impossible to predict their path or duration more than three to four days in advance, often less. South East Asia may be affected by a monsoon season, typically between May - September. If a storm is forecast for one of our holiday destinations we monitor all activity through various websites and information received from local and international experts. We follow the advice of the FCO and work with the Federation of Tour Operators in resort to ensure that customer safety is foremost if there is hurricane activity during your holiday.

For more information call 0203 451 2940 or email tours@tui.co.uk *Calls to 020 numbers cost the standard rate from UK landlines, but calls from mobiles may be higher. Check with your network provider.

TOUR INFORMATION

A-Z GUIDE We understand the small print is the last thing anyone wants to read. But we believe it’s really important to be clear in the information we give you. This A-Z outlines to what extent we would be liable, if at all. If any part of this guide isn’t valid or can’t be enforced, the rest will still apply. Not everything here will apply to you but a lot of it will so you’ll need to read this guide before you book. You’ll also need to read Our Agreement With You and Your Agreement With Us. Together, they explain every aspect of your holiday. If you need information in another format please contact our Customer Welfare Team on 0203 451 2585. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider. Just to make things easier for you, here are some of the abbreviations we use… * extra charge 1st Ch 1st child 2nd Ch 2nd child Ad Adult AI All Inclusive BB Bed & Breakfast BL balcony or terrace FB Full Board HB Half Board LSV limited sea view PB private bath PP per person PPPN per person per night RD reduction RO room only SC self–catering SH shower SUPPS supplements SV sea view SSV side sea view. In line with EU regulations, we need to let you know who you’ll be flying with. This includes any connecting flights or transfers. These are the carriers we may use – A3 Aegean ABR ASL Ireland AEA Air Europa AMV AMC Airlines AP Albastar BA BA Cityflyer/ British Airways BE Flybe BGH Balkan Air BJ Nouvelair Tunisie D8 Norwegian EI Aer Lingus EVE Evelop FHY Freebird Airlines FPO ASL France JAF JetairFly KM Air Malta LS Jet 2 OHY Onur Air PC Pegasus QS Travel Service ST Germania TBA Carrier To Be Advised TOM TUI VOE Volotea X3 TUIFLY 7M Mistral Air We’ll let you know who the airline is when we send your tickets. If there are changes after that point, we’ll tell you before you check in or at the boarding gate. When you come across anything to do with flights in this guide, we’ll usually be talking about flights with TUI. So if you’re flying with another airline, you’ll need to check their conditions, too. From time to time, we need to change airlines or plane types but this isn’t classed as a ‘Major Change’ to your holiday.

A A La Carte The Select Your Seat benefit that comes with A La Carte holidays is only available if you’re flying with TUI and you book at least 3 days in advance. Please note, A La Carte benefits will not be available if you’re combining your stay in an A La Carte hotel with a tour, or a stay in another hotel. See Transfers for more information. Accuracy We published our latest brochures in November 2021. Our prices and information in those brochures were accurate on that date but they may have changed since then. We always check our properties regularly to make sure we’re giving you accurate information and we’ll tell you of any changes we know about when you book. If you’ve already booked, we’ll tell you about any major changes we’re aware of as soon as we can. Bear in mind public holidays and religious festivals affect whether or not facilities are available. Also, it may be the case some facilities aren’t managed directly by the hotel and they could close without notice. Adjacent Rooms These are two rooms next to each other and usually share some facilities, such as an entrance or a bathroom. They’re available at selected accommodation and for a small supplement. The facilities can vary so check the individual hotel description. When you’re booking, the room description will have ADJ next to it. Depending on where you’re staying, you may need to book two rooms to get this room type. Please ask when you book. Adult Properties These are hotels that cater really well for adults in terms of facilities and destination. They include TUI BLUE For Two, where the minimum age is 16, and our Gold and Exclusively for Adults ranges, where the minimum age is 16 or 18. You must not book children to stay at any of these hotels under any circumstances as bookings for children will not be accepted. If you see a Scene logo, it means the hotel is recommended for adults only. At least one member of your group needs to be 18 or over. Any members of your party who are under 18 will need to give us a letter of consent from their parent or legal guardian when booking. They’ll need to take this letter with them when they travel, too. For adults-only hotels in the Dominican Republic, the minimum age accepted for all travelling on the booking is 18 years. Advanced Passenger Information So that you can travel, it may be mandatory (as required by government authorities before or at the point(s) of departure and/or destination) to disclose and process your personal data for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Some countries will only permit travel if you provide your Advance Passenger Information or API (for example Caricom API Data and US Secure Flight Data) to the airline before your departure. Some or all of the Caricom states have entered into an agreement with the USA whereby advance passenger data, required by and provided to Caricom states for border security purposes, will be passed to the USA Department for Homeland Security for processing on behalf of those Caricom states. Please see the Caricom website for more details. The Transportation Security Administration (TSA) requires you to provide your full name, date of birth and gender for the purpose of watch list screening. You may also provide your Redress Number (as well as a Known Traveler Number), if available. Failure to provide details may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. Please see the TSA website for more details. These requirements may differ depending on your destination and you are advised to check. Even if not mandatory, we may assist where appropriate. You’ll need your booking reference number, the lead passenger’s surname and your date of departure to access the site.

A-Z GUIDE

Age Ranges No under-18s can travel on their own. For our hotels, 2 to 12-year-olds are classed as children unless we say otherwise. For self-catering properties and any type of property in Florida, it’s 2 to 16 inclusive. Air-conditioning This may depend on the time of year and be subject to hotelier discretion. Also, you may have to pay for it when you get there. Airline Rules Charter airlines aren’t allowed to carry certain nationals to and from their country of origin. This is due to licensing law restrictions with overseas aviation authorities. The current licensing laws, as of 15th November 2010, do not allow TUI Group airlines to carry nationals of the following countries on their operating routes – Brazil, Kenya, and Morocco. Some other restrictions also apply… ■ Cuban nationals may travel to any international Cuban airport, except Cayo Largo and Cayo Coco, and must be travelling as part of an inclusive tour package. ■ Indian and Turkish passport holders can only travel on inclusive tour package arrangements. Please check with your embassy or consulate before you book. ■ If you’re going to Goa, Kerala and Sri Lanka, on an Indian, Pakistani, Sri Lankan, Nepalese or Bangladeshi passport you can’t fly on British charter flights. This travel restriction doesn’t apply if you have a Pakistani, Sri Lankan, Nepalese or Bangladeshi passport but your spouse has a foreign – nonIndian – passport. Airport Assistance See Special Assistance. Airport Hotels and Parking - UK The companies that provide the hotels and car parks will have their own terms of use which will also apply to you. We can get you a copy of these if you need one, just ask. If you don’t follow the instructions we give you, we may not be able to refund you any additional costs you’re charged as a result. Any parking is at your own risk, so we ask that you don’t keep any valuables in your car. You should be prepared to leave your keys with car park staff as this may be necessary. If you have a larger-than-average vehicle or a motorbike, please contact us to check that the car park can accommodate it without an additional charge. When you travel, take your booking confirmation with you as it contains instructions on what you need to do. If you have any problems on the day, please let the hotel or car park know so they can help you. If you don’t let them know, we may not be able to help you later on. If you’re parking and you arrive before the day and time shown on your confirmation, or stay later than planned, you may be charged for the extra parking at the car park’s normal price. If you leave earlier than planned, we won’t refund any of the charges you’ve paid. You can amend or cancel any time up until a minute to midnight, the day before you arrive at the airport, free of charge. So, if you fly on the 2nd, you’d need to cancel by 23:59 on the 1st. If you cancel in time, you will be refunded what you’ve paid for the hotel and parking. If you don’t cancel in time you will not be refunded any amounts paid for the hotel and parking and we will retain this as a cancellation charge. Airport Lounges You can pay for UK airport lounge access after you’ve booked, subject to availability. You can do this via a TUI Holiday Store, Manage My Booking or by logging into your Customer Account. Airport Service In most airports overseas, our Travel Experts aren’t allowed past check-in or into the arrivals hall but we will have staff waiting to greet you outside the airport. Alcohol During your flight with us, you can only drink the alcohol that our staff serve you. All Inclusive Hotels You may need to wear a wristband or carry some ID to get the benefits of your package. For a full description of what’s included, check the hotel description. Times for inclusive drinks, meals and snacks vary. Your All Inclusive package may not include bottled water, imported drinks, à la carte meals, or some speciality dishes. Some restaurants expect you to reserve a table and will be subject to availability. Not all bars and restaurants operate on an All Inclusive basis. Also, there may be cash bars once All Inclusive bars close. Bear in mind, under-18s won’t be served alcohol. You should also be aware that we, and the hotels, may confiscate wristbands and IDs from guests who abuse the All Inclusive benefits. You may be charged for motorised sports, and there are time limits or age and experience restrictions on some of these activities. You may have to pay a deposit to hire equipment. Things like classes and beauty treatments may be included in the price but there’ll be a limit on how many sessions you can take. Safety deposit boxes may not be included and you’ll need to pay for things like telephone calls and excursions. All Inclusive packages end when you check out of your room. In some cases you can pay to keep using the facilities. If there’s a delay to your flight home and you have to spend extra time in the resort, any refreshments will be in line with the airline’s instructions – not the board basis of your hotel. One last thing, you may find timings will change for things like happy hours in bars and dining times. Amenities Lots of things you come across in resort will be quite different to what you’ve come to expect at home, like roads, power and water, for instance. If there’s a prolonged drought, it might interrupt water supplies. In summer, there’s often more demand on water, which means the pressure can drop, disrupting water heaters. You may also find in some destinations you won’t be able to flush toilet paper down the toilet. Artist Impressions These, together with any computergenerated images, are there to give you an idea of how the property will look – they’re not replicas of the finished building.

B BabyClub These are available at TUI BLUE For Families, TUI BLUE Sensatori (except at TUI BLUE Sensatori Cap Cana), and selected properties with TUI Kids’ Clubs. There is always a minimum of one NNEB, CACHE or equivalent qualified staff member present. Trained staff look after under-threes for two-hour sessions throughout the day. Sessions in BabyClub are at an additional charge and can be booked in advance. Bear in mind, wherever the BabyClub, if your child’s ill, they won’t be accepted in the club. Also, you’ll need to supply your own nappies and prepared feeds. We can’t guarantee standards at BabyClubs that aren’t run by us. Baby Equipment If you’re travelling to one of our TUI BLUE For Families hotels or TUI BLUE Sensatori resorts, you can book baby equipment including cots, strollers, highchairs and sterilisers. These must be booked in the UK and prices range from £10-£25. Balconies If the description refers to a French or Juliette balcony, this means that your room will have glass doors but you won’t necessarily be able to go out onto the balcony as it’ll be shallow in depth. If you’re on the ground floor, you’ll get a terrace instead of a balcony, even if it says ‘BL’ or ‘balcony’ on your booking confirmation. Health and safety restrictions mean some hotels or apartments may not put you on a high floor if you have small children. Even if you’re on a low floor, make sure you never leave your children unattended on your balcony. Banned Airlines To improve safety, the European Commission has banned some airlines from operating in European airspace. In line with EU directive (EC) no. 2111/2005, Article 9, we need to make you aware of the list of banned airlines. To view the list of airlines that are subject to an operating ban within the European Community, visit http://ec.europa.eu/transport/modes/air/safety/ air-ban/search_en Bars If a hotel has a bar, you may well hear some noise – even outside normal licensing hours. Beaches Many of the beaches in our resorts have been awarded the Foundation for Environmental Education’s Blue Flag. The programme awards beaches and marinas that meet its high standards of hygiene, cleanliness, safety and environmental management. For details, visit www.blueflag.org. When you’re on the beach, make sure you check any flag warning systems and take local conditions into account, particularly things like undercurrents and tides. You’ll also need to supervise children at all times as most beaches won’t have a lifeguard. Some beaches in Mexico and the Caribbean may experience an increased level of seaweed from time to time. This is known as sargassum, and is a natural occurrence which can change on a daily basis influenced by weather patterns and sea currents. Hotels which are affected work hard to clear the seaweed so you can continue to enjoy the beach during your holiday. The situation can change day to day due to nature, wildlife and local laws. You may find that public beaches are closed at certain times, particularly in low season. Beach closures are carried out by local authorities so are beyond our control. One more thing, you may need to pay to use some beaches, especially in Italy. TUI BLUE For Two see Adult Properties for more details. Building Work From time to time, building work is unavoidable, particularly where hotels are open all year round, and it can be noisy. If we’re aware of any work, we’ll let you know as soon as possible if we think it’ll affect your holiday. This can be difficult as we don’t control the work and we’re not always told when it’ll happen and how long it will last. But if we think it’ll have a significant effect, you’ll have the option of a refund or an alternative holiday, as outlined under ‘Major changes to your holiday’ in Our Agreement With You. Bungalows If the description of your accommodation refers to a bungalow, this means that you may be located in an accommodation block within an annexe building separate from the main building which may not necessarily be single storey or detached.

C Check-in For Your Flight We recommend you arrive at the airport at least two hours before your scheduled departure time. For flights over seven hours, it’s three hours before. Regardless of the length of your flight, you need to have completed check-in at least an hour before departure. UK airlines need to carry out enhanced security screening from certain destinations for return flights to the United Kingdom. If this applies to your flight, you’ll be told whilst you’re on holiday as it may mean that you need to check in a bit earlier. You might need to be at the boarding gate earlier, too. If we think you may be under the influence of alcohol or pose a threat to passengers or crew, you won’t be able to fly. The same applies if you smoke, use insulting or abusive words before or after you board. If that happens, we won’t be responsible for your holiday arrangements and we won’t give you a refund, pay compensation, or cover any other costs. We may even seek compensation from you for any loss caused by your behaviour. This includes having to divert the plane. It’s also a criminal offence to cause disruption on board, so you may be prosecuted. Airlines may also share details about your behaviour with other airlines, which could affect your future trips. Online Check-in You’ll be allocated your seats when you check in online. If you don’t like the seats allocated, you can pay to select your seat. Sometimes we may need to change the seat allocated to you for operational or safety reasons or for persons with reduced mobility. Boarding cards must be printed on A4 paper and be clearly legible with no rips or tears. You must drop your bags off before bag drop closes, 45 minutes before your flight time. Just so you know, if you choose not to use our online check-in service, we reserve the right to charge a fee for airport check-in. Please also see Section 14 of Our Agreement with You and Yours with Us.

A-Z GUIDE For Your Accommodation Check-in time is usually 3pm to 4pm for hotels, unless you’re on a Villa Collection holiday when it’s usually 2pm. Depending on when your flight arrives, you may miss a meal if you’ve booked All Inclusive, Half or Full Board. If your flight arrives late at night, this is classed as the first night of your holiday and your room will be ready when you arrive. If you arrive in the early hours of the morning the day after your flight departed, your room may not be available until the hotel’s normal check-in time. You’ll be able to use the hotel’s facilities while you wait. And because you’re checking in later on your first day you’ll get to keep your room on the last day of your stay. Check-out For Your Accommodation On the last day of your holiday, you’ll usually have to leave your room by mid-morning or noon. If you’re in a villa, you may need to leave earlier. You’ll be told the exact time when you get there. You may be able to keep your accommodation for longer, but there could be a charge. Depending on the time of your flight, you may miss a meal at your hotel. Also, you might not be able to use some of the facilities or take advantage of the full All Inclusive package. If your flight leaves on or after midnight, you’ll have to check out of your hotel room by midday the previous day. There’ll usually be a courtesy room or apartment available for you where you can change and leave your bags until it’s time to leave. You can pay for a late check–out room. They’re normally available until 6pm that evening, but this varies from hotel to hotel. We recommend you book in advance as the hotel will allocate them on a first–come, first-served basis. You may be able to stay in the room you’ve had during your holiday, but you may have to move to another. The rooms will only be for you and your group to use, and will have beds and a private bathroom. Late check–out only covers the use of your room. Child Prices Child prices are based on selected departures within the season dates, and will only apply to the cheapest room type that occupies children. Child prices are only available for the first and second child sharing a room with two full-fare-paying adults. Any more than two children on one booking pay the adult price, count towards room occupancy, and will pick up any applicable third or fourth adult reductions or occupancy discounts. You’ll still pay full deposits, insurance, flight, room and board supplements, and any extras for all children travelling at a child price. Children qualifying for free or reduced child prices don’t count towards group offers. Child prices only count towards room occupancy for self-catering and villa holidays. Child prices are for children between 2 and 12 inclusive. You’ll also need to pay a fee for an infant under the age of 2 on the date of return travel. Please note, infant fees vary dependent on holiday type. If any children in your group turn 13 after you’ve booked but before – or during – your holiday, they’ll need to pay the adult price, plus the amendment fee. Child Protection We believe we have an important role to play in protecting children’s rights everywhere. Our child protection policy applies both in the UK and abroad. We train our resort staff to identify situations where children may need protection and report them to the relevant organisations. We’re signed up to the Child Protection Code www.thecode.org. This independent organisation monitors and supports our child protection activities. If you suspect any child is at risk on your holiday, please tell your Travel Expert or call Crimestoppers, anonymously, on 0800 555 111. For more information, visit https://www.tui.co.uk/editorial/ child-protection.html. Conditions Of Carriage When you travel by air or river, your journey may be subject to certain international conventions including, but not limited to, the Warsaw and Strasbourg Conventions, and the Montreal Convention for air. By law we need to give you these in ‘legal speak’ to avoid any misinterpretation. We can supply a full copy of these if you ask us to. Montreal Convention This is a notice required by European Community Regulation (EC) No. 889/2002. Air carrier liability for passengers and their baggage This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention. Compensation In The Case Of Death Or Injury There are no financial limits to the liability for passenger injury or death. For damages up to 100,000 SDRs (approximately £96,000), the air carrier can’t contest claims for compensation. Above that amount, the air carrier can defend itself against a claim by proving that it wasn’t negligent or otherwise at fault. Advance Payments If a passenger is killed or injured, the air carrier must make an advance payment, to cover immediate economic needs, within 15 days from the identification of the person entitled to compensation. In the event of death, this advance payment shall not be less than 16,000 SDRs (approximately £15,360). Passenger Delays In case of passenger delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for passenger delay is limited to 4,150 SDRs (approximately £3,980). Baggage Delays In case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to 1,000 SDRs (approximately £960). Destruction, Loss Or Damage To Baggage The air carrier is liable for destruction, loss or damage to baggage up to 1,000 SDRs (approximately £960). In the case of checked baggage, it’s liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage, the carrier is liable only if at fault.

Higher Limits For Baggage A passenger can benefit from a higher liability limit by making a special declaration at the latest at check-in and by paying a supplementary fee. Complaints On Baggage If the baggage is damaged, delayed, lost or destroyed, the passenger must write and complain to the air carrier as soon as possible. In the case of damage to checked baggage, the passenger must write and complain within 7 days, and in the case of delay within 21 days, in both cases from the date on which the baggage was placed at the passenger’s disposal. Liability Of Contracting And Actual Carriers If the air carrier performing the flight is not the same as the contracting air carrier, the passenger has the right to address a complaint or to make a claim for damages against either. If the name or code of an air carrier is indicated on the ticket, that air carrier is the contracting air carrier. Time Limit For Action Any action in court to claim damages must be brought within 2 years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived. Basis For The Information The basis for the rules described above is the Montreal Convention of 28 May 1999, which is implemented in the Community by Regulation (EC) No. 2027/97 (as amended by Regulation (EC) No. 889/2002) and national legislation of the Member States. Cots There’s usually room for one cot in all our hotel rooms, apartments or villas, but you’ll need to check with us before you travel to make sure there will definitely be one available when you arrive. In some countries, such as Italy, you’ll need to pay a daily charge to hire a cot. If you’re staying in a villa in Florida, you’ll need to pay to hire a cot by credit card, before you travel. If you decide to bring your own travel cot, bear in mind there’s no extra luggage allowance for these and the airline will charge extra if you go over your limit. Crèches See BabyClub Customer Welfare See Special Assistance.

D Data Protection All details provided by you will be held by us and used in accordance with our Privacy Notice. We will process personal data about you and members of your party so that we can manage your account or booking, provide you with our products, services and/or any other travel arrangements booked with us. By providing other people’s personal data, you must be sure that they agree to share their data with us and, where appropriate, they understand how their personal data may be used by us. For more information, please refer to our Privacy Notice available on our website or upon request in our stores. Delays Depending on airport facilities, we provide light refreshments for a delay of 2 to 4 hours, a meal – or vouchers for a meal – for 4 to 8 hours, overnight accommodation for delays of 8 to 12 hours if it’s necessary and possible. If a delay is longer than 5 hours, you can cancel your flight and we’ll refund the flight part of your holiday. We’ll only refund the whole cost of your holiday if we change or cancel your holiday. We set out exactly what this means in Our Agreement With You. Deposits As well as the deposit you pay when you book, if you’re staying in an apartment or villa, you may also be asked to pay a deposit in local currency when you arrive. If you’re on a Scene holiday, you may be asked to pay a deposit – in cash – even if you’re in a hotel. Some hotels require a credit card swipe or cash deposit when you check in. Deposits cover all, or part of, the replacement costs for things being lost, broken or damaged. It’s also to take care of any unusual cleaning charges. You’ll get it back when you leave, or with an amount deducted if necessary. The property needs to be inspected before you leave. In some cases, your deposit will be returned to you by post. Unfortunately we can’t accept responsibility for any disputes which may arise, although we’ll try to help you to resolve them. You’ll find details of the amount and type of deposit for each property on our website, or you can call us. See Low Deposit Offer for more details on the deposit you pay when you book. Disability Assistance See Special Assistance. Disney Disney are operating a Park-Pass system, meaning you must reserve the day(s) you wish to visit the Disney parks in advance of your holiday. To enter a Disney Park, both a valid Disney Ticket and a date-specific theme park reservation are now required. Guests can link their ticket reference number(s) to their My Disney Experience account and make park reservations using Disney’s Park Pass System at https://www.disneyworld.co.uk/plan/ my-disney-experience. Dress Code Men may need to wear full-length trousers, shirts with sleeves, and shoes for dinner in most hotels and apartments. See Gala Meals for more details.

E ESTA See Visas. Extra Charges The key aspects of your holiday will be included in the price when you book – see Prices for details. But it’s important to point out you may have to pay extra for some things when you get there. For example, you might want to book an excursion, use a safety deposit box or enjoy something from the minibar or room service. You may also need to pay extra for things like sports, beauty treatments and classes. If we’re aware you’ll need to pay extra for a particular activity or facility, we’ll show you by adding an asterisk after the item. See Meals and All Inclusive Hotels for more details.

Finishing Touches You’ll need to book them at least seven days before departure and pay for them in full when you settle your invoice. Flight Times Actual flight times are on your tickets. They are local times based on the 24–hour system. We can’t guarantee the flight times in our brochure, on our website or on your booking confirmation won’t change, so please always check your tickets. Flying With Children Infants less than 14 days old are not allowed to travel. Any child over 14 days and under two years old on the date of their return travel is classed as an infant. Infants must sit on an adult’s lap and wear an extension seatbelt. If your child reaches their 2nd birthday while you’re away you’ll need to allow for this when you book. All children aged two and above must have their own seats on the plane. If you’ve paid for an additional seat for your infant, you can use your own car seat as long as it has a single release harness. It needs to be facing forward on the aircraft seat, designed to be secured by lap belt alone, and must conform to EU safety standards. You’ll also need the instruction leaflet to show the cabin crew if they need it. The seat mustn’t be more than 16 inches or 40cm wide. You can’t use carrycots and deluxe child car seats, as they won’t fit. The use of car seats will be at your airline’s discretion. Airlines registered outside the UK may have their own rules. Call TUI for information on approved car seats. You’ll find the number at the end of this guide. Football Academy Our Football Academy is available at selected TUI BLUE For Families hotels, and consists of five football training sessions, at a cost of approximately £60. You’ll need to register your child, and we may need to cancel courses if there isn’t enough demand. Free Child Places These are only available for holidays departing between 1st May and 31st October in selected accommodation, and only where the child is sharing a room, apartment or villa with two full-fare-paying adults. They are available for children up to 12 years inclusive for hotels and up to 16 years inclusive for self-catering - unless we say otherwise in the property details. You’ll need to pay a deposit but we deduct this from your final balance and will refund this when you pay for your holiday in full. Our free places don’t include flexible dining, meal supplements, insurance, in-flight meals or any other extras. Plus, you need to pay the ‘Select Your Seat’ option for the child if you need this. If you change your booking, free child places on your new booking will depend on availability. If your first child goes free, your second child still pays the second child price. Not combinable with other selected discounts or special offers. See Special Offers.

G Gala Meals Many hotels and apartments host gala meals over the Christmas and New Year period. Bear in mind that men will probably have to wear a jacket, shirt, tie and full-length trousers. You’ll see if the meal’s included by checking the individual property descriptions. Gold Gold is designed with couples in mind so we don’t accept bookings for children under 16 here in the UK. There may be children’s facilities though, and we can’t guarantee a completely child-free environment. This is because hoteliers may accept bookings from other countries on rare occasions or a child may be booked as an adult. Please see Adult Properties for more details. Please bear in mind the full Gold programme won’t start until the first arrival on or after 1st May, and entertainment at the end of the season may change. Group Offers You may qualify for discounts if there are 10 or more in your party. Group discounts apply only at the time of booking. When you’re about to book, ask your Travel Expert to contact our Groups Department. Or call our Groups booking line yourself – you’ll find the number at the end of this guide. Groups of more than 20 can have a special service from a representative at the accommodation, a private get-together and greeting on the first day, and discounts on resort excursions. Of course, group discounts are subject to availability and we may withdraw them at any time. We base discounts on how many are travelling and everyone needs to travel on the same date. Their holidays must be for the same length and to the same accommodation. If it’s more convenient for them, we can sometimes make arrangements for large groups to leave from different airports. They may not be available in conjunction with any other offers. Cancellations within your group may mean a drop or a removal of your discount, and the people who cancel will need to pay our standard cancellation charges.

H Henna Tattoos Some resorts or hotels in which we operate may offer henna tattoos. We don’t recommend or endorse these services. But, if you decide to get a tattoo, please make sure that the henna being used is brown and not black. Black henna may contain chemicals that are known to cause skin irritation and burns.

In–flight Entertainment We have in–flight entertainment on all of our TUI long haul flights. For more details, contact TUI – you’ll find their details at the end of this guide. Infants See Child Prices and Cots. Insurance You’ll need to take out a suitable insurance policy for you and anyone travelling with you. This includes infants and children. We’ll tell you about our insurance policy when you book. If you choose not to take out our insurance, you’ll need to tell us who you’re insured with. We’ll need the company details and your F policy number before you travel. We can’t accept responsibility Family Rooms These are generally for two adults and two for any loss that you or anyone travelling on your booking suffers children. These are only available for selected holidays in selected if the individual isn’t adequately insured. As with all insurance accommodation, and only where the child is sharing a room, policies, terms and conditions apply, so you need to make sure apartment or villa with a minimum of two full-fare-paying adults. you’ve got the right policy for you. See Delays for more details. When hotels are fully occupied, family rooms may be limited. Bear in mind, family- and 4–bedded rooms might not be larger than standard rooms.

A-Z GUIDE

A-Z GUIDE If you’re travelling to the European Economic Area you’ll also need a European Health Insurance Card. You’ll get a new UK Global Health Insurance Card (GHIC) instead of an EHIC. You can apply at www.gov.uk/global-health-insurance-card. Visit www.nhs. uk/ehic for full details on what it covers. You do not need to apply for a GHIC if you already have an EHIC. Your EHIC remains valid in the EU until it expires. An EHIC or GHIC is free of charge. You’ll need to have both this card and adequate travel insurance. Interconnecting Rooms These are two rooms with a lockable connecting door between them. They’re available at selected accommodation for a small supplement. If you want to book, interconnecting rooms, you’ll need to book and pay for two of these rooms.

J Junior Suites When we advertise a Junior Suite, it means you’ll get a bedroom with a sitting area and a bath or shower room.

K Kids’ Clubs No matter which kids’ club you’re looking at, there are certain things to bear in mind: ■ Children who are unwell won’t be accepted ■ If your child has a disability, we will do our best to look after them but please check with us before you book that the club can accommodate your child’s particular needs ■ Sometimes, even when you have checked in advance, there may be reasons why the club can no longer accommodate your child’s particular needs. When this happens we will do our best to include them in as many activities as possible but you may need to stay with your child to provide the care and attention that they require. ■ If your child has an allergy or any other special requirements, please let us know when you sign them into the kids’ club for the first time ■ Staff aren’t authorised to administer medication or change nappies, so you’ll need to return to the club to do this if necessary ■ Staff may provide snacks and drinks during the day. ■ You must register your child for all activities, sign them in at the start of the session, and out at the end ■ You must stay within the complex while your child is in the club and also leave details of your whereabouts in case you’re needed ■ Activities may have to be cancelled, numbers limited and a rota introduced. This may be for health and safety reasons or at particularly busy times. ■ If a kids’ club is an important part of your time away, it’s worth checking club availability before you book your holiday ■ Even if you’ve booked a package holiday with us, you may still need to pay extra for some activities and sessions when you get there. If you haven’t booked a package holiday with us, you’ll also need to pay for your child to join the club itself. Hotel-run Kids’ Clubs Only clubs run by us meet our specification, which include strict staff to child ratios. Standards and facilities at hotel-run clubs vary. You should make sure you’re satisfied with the facilities and staff providing the service before enrolling your child. Unfortunately, we’re unable to take responsibility or guarantee that standards at hotel-run clubs meet UK standards. TUI Kids’ Club We split our Kids’ Clubs by age - there’s Minis for 3-6 years and Maxis for 7-12 years. The clubs have two hours of daytime activities, five days a week. For evening activities, it’s from 90 minutes to 3 hours of activities up to three times a week. Sometimes we’ll combine ages for activities, but it won’t affect our strict staff-to-child ratios. We’ll have two staff on hand at all times. In our hotels, our club activities run from 1st May to 31st October, unless the property description says otherwise. We may need to finish activities before the end of October if there isn’t enough demand. Kids’ Clubs at TUI BLUE For Families and TUI BLUE Sensatori The Kids’ Clubs at these hotels offer the same as above, but they also have Teen activities in The Hangout for 12-16 year olds.

L Late Check-out Rooms See Check Out. Lifts Some of our hotels don’t have a lift. If stairs are a problem for you, please ask us for more details before you book so we can suggest a suitable property. See Special Assistance for details. Local Laws Sometimes local laws, religious customs or events mean facilities aren’t available. For example, in all Muslim countries during the month of Ramadan, bars and restaurants – including hotel restaurants – change their opening hours. You may not be allowed to eat, drink or smoke in public areas during daylight hours either. Drinking and gambling ages vary by destination. It’s a good idea to find out more before you travel. For the most up-to-date information, we recommend you check www.gov.uk/foreign-travel-advice. Lost Property If you leave something behind on the plane during your flight out, you’ll need to contact the overseas airport and ask them to check their lost property. If it’s on your flight home, let us know and we’ll do our best to track down the item for you. If you leave what we class as a ‘valuable item’ at your hotel, like a camera, a laptop or a wallet, we’ll do our best to find it for you. If your item is found, you’ll need to contact the hotel to arrange for it to be returned, and there may be a charge for this. If we can’t find your item, we’ll send you a statement to support your travel insurance claim. For help with lost property, contact After Travel Customer Support – details are in the Getting In Touch section.

A-Z GUIDE

Luggage This section explains how much you can take, what you can pack, and how to keep your valuables safe. Please make sure you know your limits so your trip can get off to a smooth start. Luggage allowances vary, and could change, so please check when you book. When travelling with TUI your checked-in allowance will vary between 15kg and 23kg depending on your holiday, so make sure you check when you book. Just as a guide, if you’re going on a Premium Collection holiday - so A La Carte, Platinum, or any TUI BLUE holiday, then your allowance is set at 20kg for checked-in luggage. If you’ve booked one of our wedding packages as a couple, you’ll qualify for an extra 5kg of luggage allowance each for your wedding attire. This is in addition to the standard luggage allowance applicable to your holiday type. This extra allowance will be added to your holiday booking when you book your wedding package. One thing to bear in mind, though - if your flights change to another airline we won’t be able to offer this allowance. For some types of holiday – like Small & Friendly, Scene and Skytours – your maximum allowance is 15kg. You can buy extra checked-in luggage allowance in 5kg amounts if you need more space - you’ll need to do this at least 3 days before departure. Also, if you’re booking a tour or twin centre, remember to check your allowance. Reason being, your allowance during the tour or twin centre may be less than for your international flights. On package holiday flights with TUI, under twos get a 10kg luggage allowance - this does not apply for flight-only bookings. We won’t charge you to take your folding pushchairs, either. You can share your allowance with others on your booking, but no single bag can be more than 25kg. This is for health and safety reasons. If you have booked extra luggage allowance, you still need to make sure each bag is under 25kg, otherwise check–in staff won’t accept it. Also, we can only accept luggage if it’s packed and secured in suitcases or bags, and we believe it can stand up to reasonable handling. Otherwise, we may ask you to sign a disclaimer before we can take it. This also includes any bags we believe are already damaged. As for hand luggage, you can take one item on your flight. The maximum dimensions are 55x40x20cm. Your hand luggage allowance is 10kg - please note you can’t buy extra hand luggage allowance. You should be able to lift your hand luggage into the overhead storage compartments yourself. Other bags, such as handbags or laptop bags, must fit in your single item of hand luggage. There are restrictions on what you can carry in your hand luggage so make sure you read the information that comes with your tickets. For example, you should pack valuables in your hand luggage – never your checked–in luggage. This includes money, jewellery, computers and important documents. Your airline won’t be liable for loss or damage to valuable or fragile items packed in hold luggage, no matter how it’s caused. On Other Airlines If you’re not flying with TUI, you’ll need to find out what your allowance is for checked-in luggage and hand luggage. Some airlines do not give infants their own allowance. Excess Luggage And Sports Equipment There may be a charge for excess luggage and sports equipment. Whether or not we can carry it will depend on capacity on the day. You can arrange to take golf clubs, windsurf boards, diving equipment and other sports equipment on your flight. If you don’t book, you may still be able to check your own equipment in. But we can’t guarantee this and there’ll be a charge. Bear in mind, any problems with excess luggage charges need to be sorted out at the airport. We can’t guarantee you’ll be able to take bulky sports equipment with you on the coach to your holiday accommodation, and there may be an extra charge. Lost And Damaged Luggage Please report any lost luggage or damage to us within seven days. If not, under the terms of the Montreal Convention, we won’t be liable. See Montreal Convention for details. If your luggage is damaged on your way back to the UK, you need to complete a Property Irregularity Form (PIF) at the airport and keep a copy of it for insurance purposes. Low Deposit Offer This offer is per passenger. We can change or withdraw this offer at any time. The rest of the deposit will be due within eight weeks of you booking your holiday. If you cancel your holiday you still have to pay the full deposit. Low Season You may find that if you’re travelling outside of peak holiday periods, some facilities, both in your hotel and resort, may not be available and entertainment may be more low-key. Hoteliers may remove facilities at certain times due to low demand. These can include restaurants or bars and can be sudden, implemented by hotels on the spot without any prior notice. Low season is usually May and October for short and mid-haul destinations like Spain and North Africa. For long haul destinations such as in the Caribbean and Mexico, low season tends to impact other months including January, May, September, October and November. However, unforeseen circumstances or lower-than-expected hotel occupancies can happen at any time, so facility closures are not limited to these specific months

M Meals On Your Flight TUI includes meals on long haul flights. Please let us know when you book if you require any children’s meals. Just so you know, we don’t provide meals for under-twos so you’ll need to bring something with you. Remember to tell us if you have any special dietary requirements. We can’t guarantee we’ll be able to meet them, but we’ll do our best. For group bookings, everyone in your party will need to either book in advance or decline the meal. For all other flights, we offer a range of snacks and drinks to buy onboard. At Your Hotel Meals are usually served in the hotel’s main restaurant. The set–up here may change from buffet to waiter service, or vice versa. For à la carte restaurants you may be limited to a certain number of visits per stay and you may need to make a reservation. You may need to pay extra for these, too. Not all of the hotel’s restaurants will necessarily be open at the same time. Meals for infants are not included in the price of your holiday so you’ll need to make your own arrangements. Full Board Plus includes a Continental breakfast, lunch and dinner with drinks included during mealtimes. Full Board includes a Continental breakfast, lunch and dinner. Half Board includes a Continental breakfast and dinner – or lunch, if you wish – at some hotels. Bed & Breakfast usually means Continental breakfast. Medical Conditions On Your Flight If you have a medical condition, a serious illness, or you’ve recently had surgery or an accident, you’ll need to be cleared for travel by the airline. You may also need a ‘Fitness to Fly’ certificate from your GP. Conditions that need medical clearance include respiratory, coronary or infectious illness. You’ll need to give your request for medical clearance to the airline at least four working days before you’re due to fly. If you’re unsure what conditions require medical clearance, it’s best to contact our Customer Welfare Team before you book - their number is at the end of this guide. We recommend that you contact your doctor before you book if you’ve got any concerns about your health. The risk of deep vein thrombosis while flying is extremely low but is still a serious medical condition. DVT is when a blood clot forms, usually in the lower leg, sometimes because of sitting still for a long time. It needs treatment with blood-thinning drugs to prevent clots breaking off and travelling to the lungs. You can take precautions to reduce the risk. People most at risk include those with a history of bronchial or circulatory problems, thrombosis, those recently hospitalised, smokers, the obese, those with congestive heart failure, a malignant disease, pregnant women or women taking the contraceptive pill. To reduce the risk, exercise your legs from time to time, or walk around if possible. Elastic stockings may be helpful. Drink plenty of non-alcoholic liquids to prevent dehydration. See your doctor if you think you may be particularly prone to DVT. If you think you might need to ask for therapeutic oxygen during your flight, please contact your airline for details at least one month before your departure date. TUI does not charge for this, but you must request it in advance so we can confirm that it’ll be available for you. Contact our Customer Welfare team for more information – their number is at the end of this guide. See Special Requests for more details. At Your Destination If you have specific medical needs, think about whether the healthcare system in the destination you’re looking at is likely to be able to meet those needs, if you have any problems while you’re away. Consider things like the country’s state of development and its size. You may find it helpful to look at www.gov.uk/browse/abroad/travel-abroad. Mobility Assistance See Special Assistance. Money Exchange If you want to change money to your hotel when you get there, check the property descriptions to find out if you can do this at your hotel.

N Night Flights See Check-out. Nurseries See BabyClub.

O Official Ratings Each country has its own system for rating properties. We’ll always publish any official ratings where they’re available, usually as stars. But there are a few things we need to tell you on this front. In Italy you won’t find any official ratings for some properties, like old villas and farmhouses that have been renovated. And in Greece and Turkey you’ll also find reference to A to C instead of stars, with A being the best, based on facilities and ground space.

P Passports The name in your passport must match the name on your ticket otherwise you may not be able to travel and your insurance could be invalid. If someone in your group changes their name after you have booked, tell us and we’ll issue the ticket in the new name. If you’ve already received the ticket, return it and we’ll send one with the correct name. There may be a fee for this change. British Citizens must hold a valid 10-year passport. British passport holders travelling to any EU country require at least six months validity on their passport on the day of travel. Some countries outside of the EU require a British passport to have a certain period of validity left on it, or blank pages. Please visit gov.uk/foreign-travel-advice for advice by country. Other nationalities should check with their own governments. It is also your responsibility to check whether you need a visa to enter your destination country. British Citizens under 16 years old, including newborn babies, are required to have a child passport. The child’s passport will initially be valid for 5 years, but can be renewed for a further 5 years at the end of this period. You can visit the gov.uk/ website for further information and how to apply.

A-Z GUIDE If your passport has an Israeli stamp, you may be refused entry to some countries. For more information, visit Her Majesty’s Passport Office website at gov.uk/government/organisations/ hm-passport-office. If you don’t have a UK passport, you should always check with your own embassy, high commission or consulate before you book. Please also see Visas. Passenger Assistance See Special Assistance. Playgrounds You need to supervise your children on all play equipment. Bear in mind, we can’t guarantee standards of equipment unless it’s at one of our TUI Family Life hotels. Pool Views If you book a room with a pool view, you’ll look directly onto or have a side view of the pool. Pregnancy You can travel with us up to the 28th week. If you’re more than 28 weeks at the time of your flight home, you’ll need a medical certificate from your GP. It must state there are no complications and give the dates of your pregnancy. If you’re more than 36 weeks at the time of your flight home, they’ll refuse to take you. If you’re expecting twins or more, you must return by the 32nd week. Please check your insurance policy for any restrictions that apply. Many policies only cover up to the 28th week. Premium Collection Benefits You’ll get the advertised benefits as long as you’re flying with TUI. Premium Seating Premium seating is available to book on long haul TUI flights. If you book to fly Premium, your luggage allowance will be 25kg in the hold and 10kg as hand luggage. Lounge access and fast-track security are only available on departure from UK airports. You can access the lounge from 3 hours before and up to your original scheduled departure time. We advise you wear smart casual clothing. Fancy dress, vests, football shirts, tracksuits, baseball caps and other sports clothing are not allowed to be worn in the lounge. Shorts aren’t permitted either unless they are tailored and knee-length. Entry to lounges is subject to the individual lounge operator who may impose their own conditions and who reserves the right to refuse admission to anyone wearing clothing which their staff believe may cause offence to others. At London Gatwick, Edinburgh and Birmingham the lounge provider is the No.1 Lounge. At Manchester Terminal 2 it’s the Swissport Lounge. At Glasgow it’s the Sky Lounge. At Newcastle it’s the Aspire Lounge. At East Midlands it’s the Escape Lounge, and at Cardiff it’s the Cardiff Airport Executive Lounge. If the lounge is unavailable then alternative facilities may be offered. The location of fast-track security and airport lounges in the UK will be provided by TUI staff at the TUI bag drop. Our Select Your Seat service is included, in accordance with our Select Your Seat terms and conditions - see Select Your Seat. To get the best choice of seats, we recommend you book and select your seats as early as possible before departure. If you experience any difficulties using our online service, please contact your travel agent or, if you’ve booked your holiday online, please contact TUI on 0203 636 1790. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider. Just so you know, we’ll always do our best to seat your group together but we can’t guarantee this. Prices Our brochure prices are accurate at the time of publication, but you should only use them as a guide. The prices we give are selected from a range of prices available within the high season or outside the high season. The price you pay will depend on when you’re travelling and prices may go up and down throughout the season. The brochure price is based on the standard occupancy for the room type included in the package so the price will change if the room is occupied by a different number of guests. See Occupancy Supplements/Discounts. What’s Included The basic cost of your holiday includes the following… ■ Return flight from the UK ■ Air passenger duty at the standard economy rate. ■ Departure taxes are included on holidays to Jamaica, Aruba, Puerto Vallarta, Costa Rica, Cancun and Punta Cana. ■ Transfers between the airport and your accommodation - this is usually by coach. Where we provide a taxi, the price we quote is for each person and based on 3 adults sharing a return taxi transfer. ■ Car hire on selected holidays – check when you book ■ The accommodation and meals as advertised or confirmed on your invoice ■ Luggage allowance as confirmed on your ticket ■ Aviation insurance and security charge ■ Estimated fuel costs ■ A Travel Expert at the UK airport and in resort ■ All obligatory hotel service charges and taxes payable in advance ■ VAT on all holidays to EC countries What’s Not Included The basic cost doesn’t include the following… ■ Additional flight charges, such as taxes and regional supplements ■ Additional air passenger duty – there’s a difference between standard and premium cabin charges. A higher rate is charged by the government for passengers travelling in premium cabins. ■ In-flight meals unless we say otherwise ■ Seats together on the plane unless we say otherwise ■ Fuel supplements where applicable ■ Excursions and shore excursions ■ Holiday insurance ■ Additional charges for particular room types, meals or under-occupancy in apartments. For details, ask your Travel Expert. ■ Excess luggage and the transport of any sporting equipment ■ Deposits requested on arrival by some apartment or villa owners, and by some hotels in Florida - see Deposits ■ Any local taxes, levies or similar that local authorities abroad expect you to pay yourselves

R Room Upgrades If you arrange a different room type with the hotel when you arrive, this won’t be included in your contract with us.

S Safety Overseas’ safety standards are generally lower than ours in the UK. We take reasonable care to make sure only reputable businesses provide the services that make up our holidays, and we expect them to provide those services in line with local standards. Children’s Safety For our own Kids’ Clubs, we take advice from leading UK child safety organisations and accident prevention agencies. You should always check you’re happy with hotel clubs and children’s facilities. Health And Hygiene Hygiene standards are generally lower than in the UK – particularly in developing countries. Having said that, you can help to improve hygiene levels by taking a few basic steps… ■ Wash your hands after going to the toilet ■ Shower before you get into the pool ■ Encourage children to go to the toilet before getting in the pool ■ Make sure babies and infants wear swim nappies in the pool Scuba Diving We recommend you check with your doctor before you go, and have a full medical examination in resort if you’re planning scuba training. You may need to pay extra for this. It’s also dangerous to fly within 24 hours of scuba diving. This is because pressure changes might cause ‘the bends’ or even in severe cases, paralysis. Of course, you also need to make sure you have adequate insurance cover. Sea Views If you book a room with a sea view, it may be partly blocked by trees or smaller buildings, or across a road, but you’ll still be able to see the sea. If we describe a room as a Limited Sea View, this will generally mean that your view of the sea will be to the side rather than directly in front of you. There may also be more obstructions like trees between your room and the sea than with a Sea View room. Seating If you’re flying with TUI the minimum seat pitch of our aircraft is 29 inches. The minimum seat width is 16 inches. If you think you’ll have difficulty fitting into this seat size, please call our Customer Welfare Team before booking - you can find their details at the end of this guide. You might need to pay an additional charge depending on what options are available. Seats With Extra Legroom These are available to book on selected short and mid haul flights and are suitable for adults and children. Our Select Your Seat service is included, in accordance with our Select Your Seat terms and conditions – see Select Your Seat. To get the best choice of seats, we recommend you book and select your seats as early as possible before departure. If you experience any difficulties using our online service, please contact your travel agent or, if you’ve booked your holiday online, please contact TUI on 0203 636 1790. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider. We’ll always do our best to seat your group together but we can’t guarantee this. Seats With Extra Space These include seats that are close to or next to emergency exit doors, behind a bulkhead or behind a dividing wall. Seats with extra space are only available to pre-book for adults and children 12 years and over with TUI and 16 years and over on other carriers, but we may allocate these seats to families with children if the seats are not located in an emergency exit row. Emergency exit row seats are only available to passengers who are able to move quickly and operate the emergency exit without difficulty in the unlikely event of an emergency - in line with European Aviation Safety Authority (EASA) regulations. So, you won’t be able to book these seats if you find it hard to move due to physical or mental disability, age, sickness or physical size. Just so you know, you also can’t sit in these seats if you are: ■ Under the age of 12, when travelling with TUI ■ Under the influence of alcohol ■ Travelling with an assistance animal ■ Require an extension seatbelt. These regulations have been put in place by the EASA and are for the safety of our passengers. The cabin crew have the final say and we kindly ask that their decisions are respected. Select Your Seat If you pay to take advantage of our Select Your Seat service, you’ll then be able to log in to your booking and choose your seats. You’ll also get access to online check-in 2 weeks prior to departure – a full 7 days before this is made available to other customers. Once you’ve checked in and confirmed your chosen seat, you won’t be able to change it. That said, in some circumstances, we may have to change your seat. This would only be for operational, safety or security reasons. In accordance with the Civil Aviation Authority’s guidelines, certain requirements must be satisfied before we can allocate seats near the exit. If we do have to change your seat, we’ll try to keep it as close to what you booked as possible. A refund will only be offered if we can’t seat you in a similar position to your original request. A similar position means the same type of seat - window, aisle etc - as your original selected seats. In such cases, we ask that you keep a copy of your confirmation documents and boarding cards.

If you choose the Select Your Seat option but then don’t go on to choose your seat numbers, we’ll still try and seat your group together. If you’re not flying with TUI, we’ll do our best to keep your party together but we can’t guarantee it. To maximise seating options for all our customers, it may not be possible to book just a middle & aisle seat. If you have a specific seating requirement due to mobility restrictions, please contact our Welfare team on 0203 4512585. Single Rooms Single rooms and rooms for sole occupancy are available in most hotels, but demand always exceeds availability. Sometimes when we refer to single rooms it may mean a room suitable for sole occupancy. Single rooms are generally smaller, may not have the best locations or the same amenities. If you’re booking a double room just for yourself, you’ll usually be asked to pay a supplement. This also applies to self–catering accommodation, where, for example, three people choose a property for four. Our prices reflect the costs of the rooms contracted to us. Smoking All our flights are non-smoking. In our hotels, there are usually designated areas. Spa Spas in our hotels aren’t included in the price of your holiday unless we say otherwise. Just so you know, in Spain and the Canary Islands, by law only over-16s can use the facilities. Special Assistance If you or anyone you’re travelling with is disabled, less mobile, visually impaired, or undergoing medical treatment, you’ll need to contact our Customer Welfare Team before you book on 0203 451 2585. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider. They can tell you which holidays and flights are suitable for you and which properties have things like ramps and specially adapted rooms. Also, if you’ve got any medical or dietary needs, they will do their best to help. On Your Flight If you or a member of your party is disabled, uses a wheelchair, can’t walk more than 400 metres without help, or has difficulty climbing the aircraft stairs, EU regulations say you should notify us of your assistance needs before travel. You can do this by contacting our Customer Welfare Team. You’ll need to do this at least 48 hours before your departure. Assistance can’t be guaranteed if you don’t let us know before this time. Transfers If you aren’t able to use our coach transfers, we can arrange a taxi transfer if you tell us in advance by contacting our Customer Welfare Team. Bear in mind, there is a charge for this. See Medical Conditions and Wheelchairs. Special Offers Our offers are only available on the holidays and dates we advertise, are per booking, and subject to availability. Special Requests We’ll always do our best to help however we can, but we can’t guarantee we’ll be able to meet your needs every time. These special requests aren’t covered by Our Agreement With You so from a legal point of view, they’re not part of your holiday contract. Supplements On Your Flight Depending on the airport you choose to fly from, on certain days or at certain times, you may have to pay a ‘flight supplement’. Flight supplements may go up or down throughout the season. Some holidays are only available on flights with extra charges, either because the accommodation is available only on certain days of flying, or because onward travel arrangements are only available at certain times. Occupancy Supplements/Discounts Depending on the number of people sharing a room, you may have to pay an ‘occupancy supplement’ for under-occupancy or single occupancy, or there may be a discount if more people share a room. Occupancy supplements/discounts may go up or down throughout the season. Room Supplements Depending on the type of room you choose to stay in, you may have to pay a ‘room supplement’. Room supplements may go up or down throughout the season. All rooms are subject to availability and any applicable occupancy and age restrictions. Sustainability We’re part of Sustainable Aviation, a UK initiative bringing together airlines, airport operators, aircraft and engine manufacturers and air traffic management providers, which seeks to minimise the impact of flying on the environment and society. Visit www.sustainableaviation.co.uk. Swimming Pools It’s unlikely your pool will have a lifeguard. An adult must always accompany children in the pool. This includes children’s pools and surrounding areas. Pools may be closed in early or late season, so April, early May and October, or in particularly bad weather. Also, pools won’t be heated unless we say otherwise in the property description. If your pool has a waterslide, there may be height or age restrictions.

T Taxes You may need to pay a tourist tax either at the airport or at your hotel. Taxes change regularly so check before you go. See Prices for more details. Tour Operator Ratings We rate our holidays on our annual reviews and also the feedback we get from our end-of-holiday Customer Satisfaction Questionnaires. We rate hotels and apartments from ‘2’ for no–frills, good value accommodation, to ‘5’ for more comfort and a wider range of facilities. There may be some differences between accommodation that shares the same rating. That’s where our ‘plus’ rating comes in. Tours Most of our tours have age restrictions, so check before you book. Towels You’ll see from the individual property descriptions whether or not there’s a pool towel service. You may find you’ll need to pay a small charge.

A-Z GUIDE

A-Z GUIDE / OUR AGREEMENT Transfers The transfer times we give you are a rough guide. They don’t allow for delays to incoming flights or local traffic conditions. In terms of the type of transfer you’ll get, it depends on the holiday you’ve booked. Just so you know, if your holiday includes a coach transfer, we may occasionally need to change this to a minibus or taxi. Where coach access is limited, we may need to transport your luggage separately to and from your accommodation. If this is the case, it may also be necessary for your luggage to be collected earlier than your return transfer time to ensure it arrives at the airport in time for you to collect it before checking in. If you’re on a TUI BLUE Sensatori holiday, the coach will drop you off first or second wherever possible. The majority of Florida packages will include a coach transfer, but please note that priority drop-off isn’t guaranteed. If you’ve booked an A La Carte holiday, you get a private taxi transfer included for most destinations - see A La Carte for important information. Occasionally we may have to provide alternative transport, and in some cases you may have to share your taxi with other A La Carte guests. If you’re not on an A La Carte holiday, you’ve still got the option of booking a private transfer, which will either be by minibus or taxi. In some destinations we feel that it’s more suitable to book private transfers. Our prices are competitive against similar transfer services. Taxis take a maximum of three adults. Prices shown are per person, per return trip, based on three adults sharing. Luggage space may be limited and baby seats aren’t provided. Transfers to theme parks in Florida are organised by the hotel so you may need to book when you get there. They’re likely to be on a first-come first-served basis, and timings may change. Twin Rooms Some twin rooms can take a 3rd or 4th bed but they’re usually camp or folding beds. Rooms that take extra beds or a cot aren’t necessarily bigger than standard rooms so space may be limited.

Weather There are sometimes tropical storms and hurricanes in Florida, the Caribbean and Mexico between June and November. It’s impossible to predict their path or how long they will last more than three of four days in advance, and often it’s much less. South-east Asia may be affected by its monsoon season, typically May to September. If a storm is forecast for one of our destinations, your safety is always our first priority. If there are hurricanes during your holiday we follow the advice of the Foreign, Commonwealth & Development Office and work with the Federation of Tour Operators. If you’re on a Lapland holiday, some activities may not run because of current or forecast weather conditions, particularly if they affect the state of the snow. In the unlikely event this happens, we’ll do our best to adapt the activity programme or offer suitable alternatives, but this won’t be considered a Major Change to your holiday. Please see the Our Agreement With You pages. Please also bear in mind that some hotel facilities - like outdoor bars and some sports - may not be available in adverse weather. Where we display weather information, this is supplied by the Met Office, © Crown copyright, the Met Office. Weddings And Renewals Of Vows Please contact us for more details – the number you need is in the Getting In Touch section at the end of this guide. Also, see the Weddings brochure. Wheelchairs On Your Flight When you fly with TUI, we’ll take your wheelchair and one other mobility item in addition to your normal luggage allowance. However, you’ll need to let us know at least 48 hours before you travel. We recommend your wheelchair and other mobility aids are fully insured. If you’ve got an electric wheelchair, you’ll need to let our Customer Welfare Team know so that the necessary V arrangements can be made. Please let us know the wheelchair’s Vaccinations Speak to your doctor at least two months before make and model when you call. There’s a limit on how many you’re due to go away. Some treatments, for malaria for example, electric mobility aids we can take on each flight. If you don’t let us should begin well before you go. If you’re booking within three know before you book and we can’t carry your wheelchair, you weeks of your departure, speak to your doctor before you book. might need to pay an extra charge to change your booking. There’s more information available in the Department of Health’s You can bring a battery-powered wheelchair if it meets the free leaflet – Health Advice for Travellers. Call 0800 555 777 for a conditions given in the ICAO Technical Instructions for the Safe copy. Transport of Dangerous Goods, plus any other related CAA rules. Visas The best place for up–to–date information on visa and Visit www.caa.co.uk for more information. Please contact us as travel advice is the Foreign, Commonwealth & Development soon as possible if you’re travelling with a battery-powered Office. Visit www.gov.uk/foreign-travel-advice or call 0845 850 wheelchair or mobility aid and let us know the device’s make and 2829. There may be specific entry requirements for under-18s, model, dimensions and battery type. We can then confirm depending on your destination. For example, if a young person is whether there’s space onboard. travelling without both parents, there may be extra costs and Electric wheelchairs need to be loaded in an upright position for they may need extra legal documents such as an affidavit, from a the flight. Batteries must be securely attached to the mobility aid notary public. Always check with the consulate or embassy of the and terminals protected from short circuits. Electrical circuits country you’re travelling to before you book. must be isolated to prevent the device being operated accidentally. If the wheelchair can’t be loaded in an upright position, the battery terminals need to be protected against short-circuiting, and the battery removed and stored in strong packaging. Lithium batteries that are designed to be removed must travel in the cabin.

You need to bring the operating instructions for your mobility aid with you. If you don’t have these details, see https://www.bhta. com/air-transport-advice where your make and model should be shown. If not, you’ll need to contact the manufacturer, or shop where it was purchased or hired. If you want to check whether your wheelchair will fit onboard our aircraft, please contact our Customer Welfare Team – the number can be found at the end of this guide. If you’re flying with another airline, you’ll need to contact them directly to see if your wheelchair will fit onboard. Our Customer Welfare Team can help you with this. On Resort Transfers If you’re taking an electric wheelchair or scooter, you’ll need to book a taxi transfer to your hotel. You can’t take them on the coach. There’s an extra charge for this. Wi-Fi Bandwidths may vary. Some hotels may offer an upgrade to a higher bandwidth which you may need to pay for. The upgraded service may also cover a different location to the free Wi-Fi zones. Some hotels may have a data cap on usage, or the free Wi-Fi may be restricted to a daily time limit per device or room. Once this usage or time limit is reached, there may be a charge to continue using the service. Factors that may reduce signal strength include high usage - particularly if lots of devices are using Wi-Fi at the same time, obstructions like thick walls and electronic machinery and adverse weather conditions. The device used to connect to the Wi-Fi - e.g. mobile phone, tablet or laptop - may result in a differing quality of service received. Wi-Fi zones may not be in the same location at every hotel. If your device isn’t connected to Wi-Fi, remember to turn off data roaming to avoid possible data charges. Due to factors outside of our control we can’t guarantee the availability, performance or security of the Wi-Fi provided.

Y Your Opinion We ask customers travelling with us to fill in a Customer Satisfaction Questionnaire online when they get home, and to rate various aspects of their holiday experience. All the questionnaires are analysed by an independent market research company. Then, we publish the results, where they are available. The scores you see are results for 2019 due to limited operation during 2020/21. They are shown as the percentage of guests who rated their holiday overall – so accommodation, location and meals – as good or excellent. If a property has recently moved across to TUI from our sister company, First Choice, we’ll publish the last season’s scores from First Choice so you can still see how the property’s been rated by our customers and vice versa. Some properties don’t have a score for a number of reasons – it may be new for that season, we may have received less than 20 responses, or the hotel has changed – perhaps been refurbished, is under new management, or now caters for a different type of customer. Or perhaps the full season scores weren’t available when we went to print. As for our Premium Collection hotels, they have to achieve a score of at least 90%. If the accommodation is new, we’ll make the judgment on whether it’s suitable for this range.

OUR AGREEMENT WITH YOU, AND YOURS WITH US We are TUI UK Limited, Company Number 02830117, our Registered Office is Wigmore House, Luton, LU2 9TN and Our Agreement sets out what we can expect from each other when you buy a holiday from us.

Booking Your Holiday When you book your holiday you are accepting Our Agreement on behalf of everyone travelling with you. We will only deal with you, the lead name, and you must be an adult when you book. Anyone aged under 18 on your holiday must be accompanied by an adult. When we say “you” and “your” we mean you, as the lead name, or you and everyone travelling, depending on the context. Our Agreement, includes our A-Z Guide, the conditions of carriage of the airline or cruise operator and the provisions of international conventions (including the Warsaw, Montreal, Strasbourg and Athens conventions) that apply to travel by air, land, sea or river. Please ask for a copy of any conditions applicable. Our Agreement along with the relevant details in the booking confirmation is the entire agreement between us for your holiday. Our Agreement is made under the laws of England and Wales. You submit to the exclusive jurisdiction of those courts. You can choose the law and jurisdiction of Scotland or Northern Ireland but only if you live there.

Providing Information You must ensure all information you give is correct. We’ll use the personal data you give us in line with our Privacy Notice. You must pass on any information we give you to everyone travelling. You must comply with all passport, visa and other immigration requirements. Your passport and travel documents must be in good condition – you may be refused travel if they are damaged. If you are not self-reliant or have reduced mobility (like finding it hard to walk 500 metres) you must tell us before you book and if this changes tell us at least 48 hours before your holiday.

A-Z GUIDE/OUR AGREEMENT

The Price You Pay When you book your holiday, you must pay a deposit unless this is within 12 weeks of your holiday when you must pay in full. We’ll tell you the price of your holiday and the deposit before you book. At least 12 weeks before you go you must pay the full balance. If you don’t, we can cancel your holiday and charge you a termination fee. When you book your holiday, we’ll send your booking confirmation within 14 days. Mistakes can happen, so if any price on your booking confirmation, our website or our booking systems is obviously wrong, a booking made based on that price won’t be valid, we can cancel it and refund you unless you want to pay the correct price. If your holiday price changes because of movement in the relevant exchange rates, taxes or fees charged by someone else including tourist or landing taxes, port or airport fees or the cost of transport fuel or other power sources we can charge you that increase or refund to you a decrease (less our administrative expenses) providing it doesn’t happen within 20 days before the start of your holiday. If we need to do this, we’ll forward an amended invoice to you showing the changes made along with a detailed explanation. We’ll absorb any increase of 2% or less of your holiday price, so we won’t pass on any increase below that level, similarly we won’t refund a cost decrease of less than 2% of your holiday price. If the increase is more than 8% of the holiday price, you may cancel your holiday within 14 days of us telling you about the increase and we’ll refund your holiday price except any amendment charges; and the increase will be considered a major change, see below.

COVID-19 Selected holidays are covered by our COVID Cover policy. For more information, please visit www.tui.co.uk/destinations/info/ covid-cover-terms-and-conditions

Before Your Holiday If You Change Your Holiday Sometimes you can make changes to your holiday. The table below shows the amendment fee that we charge. Where we treat your change as a cancellation, you will pay a termination fee instead of an amendment fee. If the new holiday is more expensive you will need to pay the fee and the difference in price. Airlines or other transport providers can charge a fee for a change and sometimes treat a change as a cancellation. Fees can be up to 100% of the price for that part of your holiday. You must pay those fees as well as the amendment fee shown below. When making changes, the price of your new travel arrangements will be based on the price that applies on the day you make the change. Please note there won’t be any reduction in the price you pay, even if your new travel arrangements are cheaper than your original booking. If your change means fewer adults travel, and your holiday price is based upon the number of adults, we’ll recalculate the total price and the price per person may go up. This extra price isn’t a termination fee. You will also need to pay the appropriate proportion of the termination fee for the adult who has cancelled. See “If you Cancel Your Holiday”. Some elements of your holiday, such as excursions, transfers, children’s activities, flight or accommodation options, room/board upgrades, late check-out rooms theme park tickets and airport parking, may be non-refundable. You may transfer your holiday to someone else if you give us at least 7 days’ notice in writing or by email and the new lead name accepts the transfer and the terms of Our Agreement – insurance can’t be transferred. You will be responsible, together with the new lead name, for our amendment fees and any costs as a result of the change. Please note, due to COVID-19 there may be exceptions to the amendment fees, where selected bookings can be amended fee-free. This varies by booking and travel dates. Visit www.tui. co.uk for the latest information.

OUR AGREEMENT WITH YOU, AND YOURS WITH US Change

Days left to departure

Events Beyond Our Control

Your Financial Protection.

When you buy an ATOL protected flight or flight inclusive package from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on £25 per person what this means for you and who to contact if things go wrong We, or the suppliers identified on your ATOL Certificate, will To upgrade a service, add on a provide you with the services listed on the ATOL Certificate (or a flight extra, upgrade a room type No fee suitable alternative). In some cases, where neither we nor the or board basis. supplier are able to do so for reasons of insolvency, an alternative To change duration, the time of a ATOL holder may provide you with the services you have bought TUI Airways flight or to travel on £50 per person or a suitable alternative (at no extra cost to you). You agree to an earlier date than planned. accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money To change accommodation, Treated as departure or destination airport, outstanding to be paid by you under your contract to that £50 per person Behaviour a cancellation or to change a flight not alternative ATOL holder. However, you also agree that in some operated by TUI Airways. Only you can use your accommodation. You must not let anyone cases it will not be possible to appoint an alternative ATOL else stay there. You are responsible for any damage to your holder, in which case you will be entitled to make a claim under To travel on a later date than £50 per Treated as a cancellation planned. person accommodation or its contents during your holiday. the ATOL scheme (or your credit card issuer where applicable). We can refuse to accept you on your holiday or continue dealing If we, or the suppliers identified on your ATOL certificate, are with you if we, or someone in authority, believe your behavior (by unable to provide the services listed (or a suitable alternative, If You Cancel Your Holiday any form of communication or in person) is disruptive. The through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a To cancel your holiday you must tell us as soon as possible. If you Captain of your aircraft or ship can restrict your movements on board or remove you. payment to (or confer a benefit on) you under the ATOL scheme. booked using a travel agency, that agency must tell us. When If you are disruptive and stopped from boarding your flight from You agree that in return for such a payment or benefit you assign your holiday has been cancelled you will receive a cancellation absolutely to those Trustees any claims which you have or may the UK, or disruptive during your flight, we’ll treat your booking invoice. You must pay a termination fee which covers our administration as cancelled by you at that moment. If you are disruptive on your have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your costs and compensates us for the risk that we do not resell your holiday we can remove you from your accommodation and you credit card issuer where applicable). You also agree that any such holiday. The fee is based upon how long before your holiday you will be responsible for your own return home and for any other claims may be re-assigned to another body, if that other body members of your group who cannot or will not travel without tell us you want to cancel and is a percentage of the total price of has paid sums you have claimed under the ATOL scheme. you. You will not be entitled to a refund in either case and we will your holiday. not provide compensation or meet any costs or expenses. Where your holiday is protected under the ABTA scheme, you agree to accept that in the event of our insolvency ABTA may If you are disruptive you will be responsible for any damages, Termination Fees costs and expenses (including legal expenses) incurred as a result. arrange for the services you have bought to continue, or for a How long before your holiday Percentage of your suitable alternative to be provided at the same cost as your This can include cleaning, repairing or replacing property lost, you cancel holiday price original holiday. You also agree to accept that in circumstances damaged or destroyed by you, compensating any passenger, 70 days or more Loss of deposit where the travel service provider provides the services you have crew, staff or agent affected by your actions and diverting the bought, you agree to pay any outstanding sum under your aircraft or ship for the purpose of removing you. 69-63 days 30% contract with us to that alternative travel service provider. Disruptive behavior includes being threatening or abusive, 62-49 days 50% However, you also agree that in some cases the services will not damaging property, upsetting, annoying or disturbing any other 48-29 days 70% be provided, in which case you will be entitled to make a claim traveller, our staff or agents or putting any of them in danger. 28-15 days 90% under ABTA’s Scheme of Protection (or your payment card issuer where applicable) for a refund of the monies you have paid. 14-0 days 100% Excursions All money you pay to a travel agent for your holiday is held by We may introduce you to suppliers of excursions or other Even if the termination fee is lower than the deposit, your deposit that agent on behalf of and for the benefit of the Trustees of the services. If you buy one of these, you’ll be contracting with the will not be refunded. We may not be able to refund elements of supplier directly, we act only as an agent and have no liability for Air Travel Trust at all times but subject to the agent’s obligation your holiday if they are added extras. If you are cancelling to pay it to us for so long as we do not fail. If we do fail, any the performance of that contract. Our Agreement doesn’t apply because of an unavoidable and extraordinary circumstance money held at that time by the agent, or subsequently accepted to any contract for excursions or other services. happening at your destination that will significantly impact the from you by the agent, is and continues to be held by that agent performance of your holiday or your flight to get there, you will on behalf of and for the benefit of the Trustees of the Air Travel not have to pay a termination fee and your deposit will be Trust without any obligation to pay that money to us. refunded. 71+

70 - 29 28 - 22

21 - 0

To change a name, passenger or passenger type (you can correct a spelling error without a fee).

Examples of events beyond our control are: war, threat of war, riots, civil disturbances, terrorist activity or its consequences, industrial disputes, any failure to secure relevant flying rights, natural or nuclear disasters, fire, health risks, unavoidable and unforeseeable technical problems with transport, closed or congested airports or ports, actual or potential severe weather conditions, the imposition of sanctions or other Governmental action and any other similar events.

On Your Holiday

If Things Go Wrong on Your Holiday

If We Cancel Your Holiday If we cancel your holiday, except where it’s because you haven’t paid or you have been disruptive, you can have a refund or accept a replacement holiday from us of a similar standard and price if we can offer you one. We’ll also pay the compensation shown below (unless we have cancelled because of one of the reasons listed in ‘Events Beyond Our Control’ or where you haven’t paid) and we’ll refund the difference if the replacement holiday is of a lower price.

If We Change Your Holiday We aim to give you what we promise but, as we plan our holidays a long time in advance, sometimes things can change. We can make a change at any time but will let you know before your holiday if there’s time. Flight times given are for guidance only – your actual times will be shown on your e-ticket. Check that carefully when you receive it. Aircraft type can change and some facilities such as entertainment or advertised seat pitch may not be available. If we can’t provide a seat option, we’ll refund the price you paid for that option. Occasionally, we may have to make a major change to your holiday such as a change of destination, a change of accommodation to a lower category, a change in flight time by more than 12 hours or a change of UK departure airport. A change in flight time that we need to make within 24 hours before you are due to fly is not a major change unless the time changes by more than 24 hours. If we tell you about a major change after you book your holiday, you can accept the new arrangements offered by us; or accept a replacement holiday from us of the same or similar standard and price at the date of the change, if we are able to offer you one; or cancel your holiday with us and receive a full refund. If we make a major change we’ll pay the compensation shown below, unless the change is because of an event beyond our control, and we’ll always refund the difference in price if the replacement holiday is a lower price at the date of the change. Any compensation payable is based upon how many days before your holiday departure we tell you about a major change. We’ll pay 50% of the compensation for each person who paid a child price. No compensation will be paid for free child places.

Compensation How long before your holiday we tell you about a major change More than 84 days 83-29 days 28-15 days 14-8 days 7-0 days

Compensation per person 0 £25 £35 £50 £100

You benefit from the rights applying to packages under The Package Travel and Linked Travel Arrangements Regulations 2018. We are responsible for all the travel services included in your holiday. If any of them isn’t provided as we agreed, we’ll pay you compensation, if appropriate, unless it’s due to an event beyond our control (see ‘Events Beyond Our Control’), is your fault or is caused by a third-party. If you are in difficulty on your holiday we’ll help by providing information on health services, local authorities and consular assistance. We’ll help you make phone calls, send emails or make alternative travel arrangements. You must pay any costs we incur if the difficulty is your fault.

If You Have A Complaint It is very rare for things to go wrong. If they do, you must tell the supplier in question (e.g. the hotel) and our representative straight away so they can solve the issue. If our representative isn’t available, you should contact our TUI Guest Experience Centre which is open 24/7. If you’re still not satisfied, contact After-Travel Customer Support within 28 days of coming home so we can investigate properly. Contact details are in the A-Z Guide. We usually solve any issues but you can use ABTA’s scheme for resolving disputes at www.abta.com.

Personal Injury Your holiday is made up from services provided by suppliers who follow local standards. Overseas safety standards are generally lower than in the UK. If anyone travelling suffers injury, illness or death because of the services provided as part of your holiday, you must tell us and the supplier involved about it and complete a report at the time. After your holiday you can contact After-Travel Customer Support. It must be no more than 3 months after you come home so we can investigate properly. Contact details are in the A-Z Guide.

Protecting Your Money We provide security for the money you pay for your holiday and to bring you home in the event we become insolvent. When you buy a holiday from us that includes a flight, we do this by way of an ATOL (number 2524) managed by the Civil Aviation Authority, Gatwick Airport South, RH6 0YR. We also place a bond held by ABTA (V5126), 30 Park Street, London, SE1 9EQ, for holidays that do not include flights. We’ve tried to write Our Agreement clearly. Unfortunately, the ATOL rules make us to include the next three paragraphs exactly as they’re written.

Getting In Touch Before You Go If you’re yet to travel with us, here are some numbers you may need… TUI Tours Contact Team - for Bookings, Amendments or General Enquiries Customer Welfare Finishing Touches Groups Weddings and Renewal of Vows TUI Airways -new bookings, amendments, in-flight extras and general enquiries

0203 451 2940 0203 451 2940 0203 451 2963 0203 451 2684 0203 451 2689 0203 451 2695

You can also email tours@tui.co.uk or write to us at the address below. If you’ve already booked, please include your reference number in your letter or email. If you’re getting in touch about a wedding or renewal of vows please address your letter to ‘Weddings or Renewal of Vows’ instead of Pre–Travel Customer Services – at the same address. Pre-Travel Services, TUI UK, Contact Centre, Alexandra House, Alexandra Road, Swansea, SA1 5ED While You’re Away For help while you’re away, please call our Holidayline Team on +4433 33 365 147, text 80247 or use our contact form which can be found at www.tuicontact.com. They’ll be there for you 24 hours a day, 7 days a week. Calls from abroad will be charged at international rates. Texts to 80247 cost 50p plus your network rate. When You Get Home When you're back in the UK, to discuss your TUI Airways flight experience, please call 0203 451 2699. For any other aspects of your holiday you can complete the online form located in the 'Contact Us' section of our website. Alternatively, you can write to us at the address below. Remember to give us your booking reference details. After Travel Customer Support, TUI UK, Contact Centre, Alexandra House, Alexandra Road, Swansea, SA1 5ED Travel Agent Support If you’re a travel agent and need our help… Agent Reservations, Administration, Group Bookings and Weddings

0203 451 2677

Calls to 0203 numbers cost the standard rate from UK landlines, but calls from mobiles may be higher. Check with your network provider.

OUR AGREEMENT

EXPLORE tui.co.uk/tours CALL 0203 451 2688* *Calls to 020 numbers cost the standard rate from UK landlines, but calls from mobiles may be higher. Check with your network provider.

EMAIL tours@tui.co.uk VISIT your local TUI Store

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TUITUI UKUK Limited Limited is aisMember a Member of of ABTA. ABTA. When When you you book book with with ananABTA ABTAMember Member you youcan canexpect expect high high service service standards, standards, fair terms fair terms of trading of trading and accurate and accurate information. information. ABTA’s strict ABTA’ joining s strict criteria joining for Members, criteria for codeMembers, of conduct, code customer of conduct, helpline and customer approved helpline ADR scheme and approved to resolve ADR complaints scheme to areresolve all therecomplaints to give youare confidence all there andtopeace give of you mind confidence when booking and peace your travel of mind arrangements. when booking For more your travel information arrangements. see www.abta.com. For more information see www.abta.com.