Frustration Leads to Blame...Which Leads to Quick and Costly Decisions as a Landlord
Source: https://www.stressfreepropertymanagement.com/blog/frustration-leads-to-blame-which-leads-to-quick-and-costly-decisions-as-a-landlord
Clearwater Property Management Company Running a Clearwater Property Management Com pany for the last 19 years has taught me a great deal about frustration. More specifically, the frustration tenants get when things go wrong. If you are a landlord, you are the obvious target.
Clearwater Property Manager For example, as a Clearwater Property Manager, I’m representing an owner whose septic tank has collapsed. The home’s bathrooms and tubs are backed up with sewage. The home is unlivable, and the septic companies are refusing to give us a quoted price.
So, what do you do? As a landlord in Florida and I assume most states, you are not responsible for Acts of God. You are under no legal requirement to put them up in a hotel.
Reasonable manner. My goal is to behave in a reasonable manner. We gave the tenant $300 for three days at a hotel. Three days were needed to figure out what was wrong (since it happened on a Friday night), and how long it would take to fix it. We quickly determine this would not be fixed anytime soon, so we got permission from owner to let the tenants out of their lease.
Problem one is solved. On Monday, we had a good idea of the extent of septic issue, and it was going to take awhile to repair. So, I got to thinking and came up with this idea. Offer the tenant to re-rent the home to them once the septic is replaced, if they can vacate the home and stay with friends or family. The tenant’s belongings could stay in the home, until we had a firm date on the septic replacement.
Navigating these difficult and often rare events is challenging and requires the willingness to take time and think about the situation. Avoid getting caught up in the emotional pressure and try to brainstorm at least 3 different alternatives. Wait at least 30 minutes, before you decide what to do.
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