From Africa to YOU www.zuluhut.com
INTRODUCTION The African continent wields creativity and talent that is yet to be unleashed. Inspired by the need to showcase the rich and diverse african culture, Zulu Hut has one mission; connecting Africa to the global market. We work tirelessly with several African designers to create a platform that introduces the international market to the world of African fashion. Current trends show us that African fashion plays a major role in world fashion. According to Google thousands of shoppers search for African fashion online every month and Zulu Hut is here to meet that demand. It is our vision to have the most extensive inventory of African goods online and to inspire innovation in Africa.
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BENEFITS TO YOU Here are a few reasons you should join us:
Increased Sales By introducing your designs to the international market, you get the chance to sell in countries with a larger population and higher income per capita (more purchasing). As of 2016, the US and UK have a combined population of 390 million people, compared to Ghana’s 26 million. Shoppers in countries like the US have also cultivated online shopping habits which make these markets better suited for online sellers.
BENEFITS
Business Growth Selling in larger markets is often accompanied with increased demand. This could be an opportunity to turn your business into a high production fashion house. We offer you metrics on which of your products sell and which ones don’t so you can focus on producing what your customers want.
Increased Sales Business Growth Lower Costs
Lower Costs Running an online business comes with lower manufacturing overhead (cost). You get all the benets of selling to a larger market without the usual increased costs such as hiring new staff, marketing, larger storefront, higher utility bills and time. We take care of the setup and operational costs of running an online store so you can focus on building your business locally and internationally.
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Competitive Edge Joining Zulu Hut would allow you to meet your competitors and gain valuable information to make your business more competitive. Through our platform you get to see their pricing, branding, designs and latest fashion trends. Information gathered from Zulu Hut could be strategically used to improve your pricing, product, promotion and placement; key areas any business should continuously improve to be successful. It serves as good guidelines to compete with international fashion brands and to develop your business.
Our Expertise Having worked in logistics, the technology industry and managed online businesses both locally and abroad, you can rely on Zulu Hut’s expertise to guide you through managing a successful online storefront. We have researched and built an extensive platform to cover all your online store needs, from payment to shipping, with a user friendly interface.
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WHAT WE DO FOR YOU We undertake several business functions to help you realise increased sales and keep you competitive in the global fashion industry.
Marketing When operating in international markets, having a good web presence is essential. Zulu Hut invests a lot in marketing to make sure your brand is a solid choice when shoppers are ready to buy. You would further get exposure from our trade shows where designers get the chance to showcase their designs.
Competitive Pricing Based on information we have gathered, we would advise you on how to price your products competitively online. This ensures that you maximize your proď€ ts without pricing your products above or below the market.
Quality Check A main reason why businesses lose customers often due to poor quality and lack of consistency which leads to product returns and refunds. Our inhouse team of quality checkers will inspect your items before shipping to ensure it meets the high standards of international shoppers.
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Customer Service At Zulu Hut, good customer service is part of our core values. We prioritize our customers and make sure to leave a good impression every time.
Payment Processing Zulu Hut takes care of all online payment processing and security. This offers convenience to both you and your buyers and keeps you competitive.
Bank Transfers After a sale is made, your money is wired to your local bank account. You don’t have to worry about the stress of coordinating bank transfers and dealing with international banks and policies.
Shipment Fulllment International shipping can be a headache. We have established relationships and accounts with shipping companies (courier services) to ease this process. We fulll shipping for you. Our team will pick up the ordered item, package and ship them to the right address.
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LET’S BREAK IT DOWN How exactly is this going to work?
Account Setup: You would rst need to set up your account providing basic business information and your bank account information. Once this is done, you would have to provide us with quality photos of your designs, a little description to accompany them and we would go ahead and upload them to the Zulu Hut website. Now you hang back and relax.
Order Placement: Once an order comes in, we contact you via phone, sms or email and coordinate fulllment of the order with you.
Collection Next, we collect the item from you and inspect to make sure it matches the customer’s request.
Shipping If collection is successful, we go ahead and ship the item and provide both you and the customer with a tracking number so you know when the product is delivered safely.
Payment If delivery occurs smoothly without any request for exchange or refunds, you should receive your money 14 days after the items have been shipped. This allows enough time for payment processing and bank transfers to be completed successfully.
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THINGS YOU SHOULD KNOW Pricing Your Items We advise you on product pricing on the website to keep it competitive while covering all costs. Our pricing method is based on competitor analysis and research into industry standards.
Zulu Hut’s Return Policy Before completing the account setup, you would have to agree to our Seller Agreement which also elaborates our return policy. Our priority is to have happy customers and to make you proď€ table. In order to achieve this we must uphold industry standards regarding returns and refunds and that would require collaboration from your end.
Meeting Production Deadlines Competing in the international market requires a high level of professionalism which includes honoring commitments. All orders, whether ready-made or made to order, must meet strict production deadlines which is outlined in our Seller Agreement. Failing to do so could lead to loss of customer trust and reduction of sales for your brand.
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Clothing Size Standardization Building a great brand requires high quality products and consistency. Customers buying online are often weary of clothes not tting properly. This often leads to returns and refunds which eats into prots. In order to reduce the possibility of returns and refunds you would have to provide Zulu Hut with a size chart accurately depicting the actual sizes of your clothes. This is a great way to ensure consistency and customer satisfaction.
Zulu Hut Fees To provide you with the above mentioned services, we take 15% of every sale made through Zulu Hut. For examples, if you sell a dress for $100 on our site, we get $15 and $85 comes to you. This way, you only incur the cost when you sell, which means we fullled our end of the agreement.
LET’S PARTNER UP Zulu Hut is committed to introducing Africa to the global market and showcasing our best every time. We can’t do it without you. We look forward to working with you and starting a relationship that will lead to success and inspire innovation in Africa.
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CONTACT INFORMATION Address Zulu Hut 8 Nii Okoi Road, East Legon, Greater Accra Ghana Zulu Hut 90 Coledale Road, Markham, Ontario L3R 7V9 Canada
Website www.zuluhut.com
Email support@zuluhut.com Call (011) 233 111 1111
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