Unconscious Bias Training
Presented by : Tatva Leadership
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What Is Unconscious Bias Training?... • Our tradition paradigm has generally assumed that patterns of discriminatory behaviour are conscious; that people who know better do the right thing, and those who don’t cause bias, but what if, more times than not, people make choices that discriminate against one group and in favour of another, without even realizing that they are doing it. Interestingly we do this more often than we think we do … and this is called UNCONSIOUS BIAS. • We are “hard-wired” to making unconscious decisions about others based on what feels safe, likeable, valuable, and competent versus logical judgment.
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Unconscious Bias Training... • Today, organizations like Tatva leadership throughout the world are slowly recognizing that they must provide training on unconscious bias to create a more inclusive culture. While some companies inadvertently go down the wrong path, others provide appropriatetraining that can improve the likelihood of success.
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Steps organizations should consider Set realistic expectations Provide the training in-person Be extremely judicious in selecting the right facilitator Provide appropriate time for the training Incorporate unconscious bias assessment tools Make the training real Take a different perspective Discover the underlying message its impact Provide debiasing counter-stereotyping activities
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Continue... • Set realistic expectations. Raising expectations that unconscious bias training will eliminate all bias would be disingenuous. The goal is to be conscious of our biases and not to pretend to be blind to differences that exist. • Provide the training in-person. This topic requires interaction, trust, and the opportunity for people to meet in a safe environment. Unconscious bias training is not appropriate for e-learning solutions or webinars, even though they might seem more cost effective.
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Continue... • Be extremely judicious in selecting the right facilitator Do not select a trainer based only because they took a course on diversity. This topic must be their passion. They might even be part of an underrepresented group. Trainers should be highly qualified and well-versed in the social psychology of attitude formation, be excellent and empathetic facilitators, and have a nonthreatening and inclusive style that avoids guilt trips. • Provide appropriate time for the training. It has taken a lifetime to develop our biases, and they cannot be overcome in a two-hour training session. Ideally plan several short sessions or one full day at a minimum.
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Continue... •
Incorporate unconscious bias assessment tools. Project Implicit is an example of a successful tool that helps to uncover hidden biases on many criteria including, ethnicity, race, gender, disabilities, and age.In addition to using these tools trainers must know the pitfalls of these tests and the way people interpret the outputs. They must check that the trainees are not misinterpreting results and have support as required.
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Make the training real. Unconscious bias training is most effective when focusing on real situations, such as reviewing resumes, conducting interviews, or responding to customers. The training should help to identify those situations in which our implicit biases run contrary to our organizations’ explicit values.
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Continue... • Take a different perspective. Use proven successful simulations, role plays, and other interactive exercises that help people take the perspective of others. Keep in mind that many standard tools used in diversity training are inappropriate. • Discover the underlying message its impact. Have groups discuss the words, phrases, symbols, jokes, and other symbolic representations of their group that they find offensive and why. Discover why all of these got created and still exist.
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Continue... • More and more people realize that learning about our hidden biases is critical for successful organizations. • The appropriate training must also help participants identify and build skills to overcome these biases. • High outcomes are built on a foundation of clear expectations that will lead to measurable behavioral changes. • Together, all training participants need to support each other in implementing these changes.
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Contact Us Address Tatv達 Leadership and Management Services Pvt. Ltd. Office No. 306, 3rd Floor, Regent Plaza 5, Baner Pashan Link Road Baner, Pune - 411045 Ms. Richa Toshniwal Tel No.: +91-20-20250880 Mob. No: +91-9967548305 Email: info@tatvaleadership.com
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