Taylor Customer Handbook

Customer Handbook

A quick-reference guide to all Taylor capabilities

Powering Brands in Countless Ways

No other graphic communications company can match the sheer depth and diversity of Taylor. Nearly every imaginable touchpoint is accounted for in Taylor’s broad range of capabilities.

This Customer Handbook was designed to help you understand how Taylor can build your brand. All of Taylor’s capabilities are summarized in one place for easy reference.

If you have a question not answered here — or simply want to discuss a new idea — do not hesitate to engage your Taylor representative. We want to ensure you always have access to everything Taylor has to offer.

Your Taylor Team

Commercial Print

Commercial Print

What We Do

Commercial Print is one of Taylor’s foundational capabilities and includes a wide range of “run the business” printed materials that you rely on every day.

Books, Catalogs and Manuals

• Hardcover books

• Magazines and magazine packaging

- Belly bands

- Cover wraps

- Magazine bind-ins and blow-ins

- Inserts and tip-ins

• Product catalogs

• Product manuals

•

Marketing Print

• Brochures and sell sheets

• Buckslips, flyers and leaflets

• Calendars

• Coupons

• Envelopes and folders

• Greeting cards

• Posters, banners and wall signs

• Restaurant menus

• Sales kits

• Table tents

• Welcome kits

Packaging (see also Prime Labels & Packaging)

• CD sleeves

• Folding carton packaging

• LP record jackets

• Software and gaming packages

Print Technologies

• Sheet-fed conventional and UV offset

• Sheet-fed and wide-format digital

• Web digital and offset

Featured Capabilities

• Bindery

- Adhesive binding

- Hard and softcover book binding

- Perfect binding

- Saddle-stitch binding

- Wire-O®

• Die cutting

• Direct mail and lettershop services

• Engraving

• Folding

• Gluing

• Lamination

• Print-on-demand (POD)

• Sewing

• Warehousing, kitting and distribution

What Sets Us Apart

Digital Technology

Continuous investment in digital presses gives us speed, color accuracy and variable print advantages.

Direct Mail Capabilities

Taylor doesn’t just print — we can also manage complex direct mail programs in-house.

Did You Know?

Marketing Advantage Program (see also Data Analytics)

We use data-driven digital production to personalize marketing materials, increasing response rates.

3.4 Million

Taylor has 3.4 million sq. ft. of production facilities worldwide

100 Years

Taylor has more than a century of experience in printing and manufacturing

4 Key Certifications

Various Taylor facilities hold 4 key certifications: G7®, HIPAA, HITRUST® and SOC 2 Type II

Where We Are

Bloomington, Illinois

• FSC® certified

• G7® Color Management

• HITRUST®

• SOC 2 Type II Audit Controls

Duluth, Georgia

• G7® Color Management

Las Vegas, Nevada

• G7® Color Management

• HITRUST® certified

Los Angeles, California

• G7® Color Management

Minneapolis, Minnesota (Fridley)

• FSC® certified

• G7® Color Management

North Mankato, Minnesota

• G7® Color Management

Orlando, Florida (Lake Mary)

• G7® Color Management

Rochester, Minnesota (Byron)

• FSC® certified

• G7® Color Management

• HIPAA-Compliant

• USPS® Mail Design Professional

Additional Resources

Presentations and Education

• Commercial Print Overview Presentation

• Print 101 Presentation; 4 Ps of Printing

Brochures

• Book Printing

• Commercial Print Overview

• Commercial Print Solutions Overview Flipbook

• Commercial Print + Fulfillment

Case Studies

• Hospitality Industry

Videos

• Commercial Print Overview

Corporate Identity & Branding

Corporate Identity & Branding What We Do

Corporate Identity & Branding covers the vast range of printed materials and collateral items used to represent your brand in the marketplace.

Corporate Stationery

• Business cards

• Envelopes

• Letterhead

• Memo pads

• Notecards

Print-on-Demand Marketing

• Brochures and sell sheets

• Rack cards

• Smaller-quantity commercial items

Folders and Packaging

• Legal folders

• Presentation folders

• Retail packaging

Occasion Cards

• Event invitations

• Holiday cards

• Thank-you cards

Badges and Office Signage

• Acrylic, metal, plastic, wood

• Desk, table and wall signs

• Photo ID badges

Custom Post-it® Notes

• Cubes

• Pads

• Page flags

Stamps

• Pre-inked

• Self-inking

• Traditional rubber

E-Stationery

• Business cards

• Letterhead

• Newsletters and flyers

Premium Printing and Finishing Techniques

• Die cutting

• Embossing/debossing

• Engraving

• Envelope manufacturing

• Flat imprint

• Foil

• Full color

• Letterpress

• Multi-layer

• QR codes

• Raised print

• Spot gloss

• Variable imprint

What Sets Us Apart

Easy Ordering

Proprietary web-based ordering tool (Converge) reduces ordering time by 80%.

Color Consistency

G7® color certification ensures the brand is faithfully reproduced every time.

Brand Control

Precise workflows establish a clear approval process.

Did You Know?

Dedicated Account Managers

Experts in print production and identity program management.

Digital Technology

E-stationery offerings, QR codes, digital contact cards.

Creative Services

Professional designers inhouse to help from concept to print.

650 Million

Taylor produces more than 650 million business cards each year

Top 10

Taylor is one of the 10 largest corporate identity solutions providers

Award Winner

Corporate Identity & Branding won two Best of Category and two Awards of Excellence in the Florida Alliance Print Awards 2022

Where We Are

Los Angeles, California

• Bindery capabilities

• Engraving

• G7® Color Management

Waco, Texas

• Digital and offset

• G7® Color Management

• Letterpress, foil and thermography

Mankato, Minnesota

• G7® Color Management

• Letterpress, foil and thermography

• Sustainable materials and methods

Madison, Florida

• Digital and offset

• Full-color imprint (digital, litho, raised, spot)

• G7® Color Management

Stratford, Ontario

• Laminating/UV coating

• Sustainable materials and methods

• Thermography

Additional Resources

Presentations and Education

• The Print Buyer’s Handbook

Product Lists and Catalogs

• A to Z Product Guide

• Holiday Greetings Catalog 2023

Brochures

• Business Card Info Sheet

• Business Cards: Are They Relevant?

• Holiday Greeting Cards

Case Studies

• Company Rebranding

• Vendor Consolidation

Lookbooks

• All Occasion Cards

• Enhanced Print and Fine Printing

• Trends Guide

Customer Communication Management

Customer Communication Management (CCM)

What We Do

CCM involves the delivery of communications to your customers through multiple channels. Most often it relates to sensitive information such as mortgage statements, mobile phone bills, healthcare disclosures, etc., as well as the secure storage and tracking of those communications.

Specialized encryption, firewall and data protection capabilities are necessary to deliver CCM services. Venture Solutions is the Taylor company focused on CCM.

Digital print and direct mail

Your customer data is transmitted to Taylor and documents are composed, printed and mailed.

E-statements

Communications are digitized to make them easy for your customers to access while reducing your print and postage costs.

Email and SMS text

Email and text messaging can be integrated with printed communications for on-the-go customers.

Personalized Video Communications™

We combine the impact of video with the relevance of personalization to create powerful customer interactions.

Venture ePay™

A brandable, cloud-based interface that accepts all payment forms to support inbound and outbound transactions.

Typical Outputs

• Checks

• Invoices

• Letters

• Product offers

• Regulatory notices

• Renewals

• Statements

• Tax documents

Key Certifications

• ISO 9001

• SSAE-18 SOC2 Type 2

• HITRUST

• PCI

• GLBA standards

• FISMA/NIST 800-53 audited environment

Supporting Capabilities

Data Solutions

We help you maximize the value of your data.

• Customer record enhancement

• Data analytics and integration

• Data optimization (e.g., USPS® postage optimization)

• Personalization of communications

Document Design

We can help you redesign your documents to be easier to read and use.

• The Clear™ Communications Practice

Venture Access™

A self-service CCM portal that gives you 24/7 visibility to the production status of your communication messages.

• Custom messaging capabilities

• Approve or pull documents from production

• Document archives

• Reporting

Venture Editor™

A self-service platform that lets you build, edit and approve communications across all delivery channels.

• Document composition

• Edit tracking

• Real-time team collaboration

• Self-service templates; no programming needed

•

What Sets Us Apart

Industry-Leading Service

We are known for our highly personalized, relationshipdriven client service model and depth of CCM industry knowledge.

Best-in-Class Technology

Our proprietary Venture Access self-service online portal is widely regarded as the most dynamic tool on the market.

Resilient Production Model

Our nationwide production footprint allows us to overcome

Did You Know?

5 Facilities

unforeseen challenges and surges in demand.

Financial Strength and Independence

As a privately held company, Taylor is free to invest in the technology needed to remain one step ahead in CCM.

Quality and Security

Unlike direct mail vendors who “stretch” to provide secure communications, we specialize in CCM and everything it requires.

We have five production facilities dedicated to CCM from coast to coast

1.5 Million

The Venture Access portal supports

1.5 million user sessions annually

$18.5 Million

We have invested $18.5 million in our CCM production fleet over the past 3 years

Where We Are

Arden Hills, Minnesota

Charlotte, North Carolina

Fort Worth, Texas

Grove City, Ohio

Sacramento, California

Venture Solutions Resources

Numerous blogs and white papers on the topic of CCM are available on the Venture Solutions website.

• Go to: venturesolutions.com/resources

Additional Resources

Presentations and Education

• A Buyer’s Guide to CCM

• Mortgage Servicing Research and Infographic

• Communication and the Mortgage Loan Experience Blog

Brochures

• Customer Communications Management

• Customer Communications Management

Case Studies

• Outsourced CCM Print Management

Videos

• A Better Approach to PHI and PII

Data Analytics

Marketing Data

What We Do

The Data Analytics team seeks to help you use data – your most precious asset – to make more informed business decisions and to deliver the right marketing messages to the right people at the right times. These data-related services generally fall into the following categories.

Data Maturity Assessment

We can help you identify better ways of using data to achieve business goals.

Data Strategy Consulting

We asses your current data strategy and provide recommendations for everything from data collection methods and the selection of database systems and association management software (AMS) to the job descriptions staff members need for you to support the data strategy.

Data Warehousing (a.k.a. Data Lake)

We pull data together from multiple systems to give you a holistic 360° view of your customers and prospects. This involves the elimination of “data silos,” making data accessible and paving the way for various data analytics techniques (see below).

Segmentation and Profiling

We use data sources to cluster your existing prospects based on characteristics such as purchase behavior, demographics and lifetime value (LTV) profitability metrics. The goal is to create segments and “customer journey maps” that are predictive of how those customers/prospects will interact with your brand and respond to different marketing offers.

Prospect Scoring

We use available data to “score” prospects in terms of their likelihood to make a purchase, renew a subscription, join an organization, etc. A scoring model helps you determine how to spend your marketing dollars more efficiently to maximize marketing ROI.

Conference Attendance Analytics

We can help you identify trends in who is attending (or not attending) your conferences and events using demographics, geography and other data points.

Renewal Reporting

We analyze membership renewal rates by location, member type, demographics, etc., to determine which renewal campaign tactics are working best and whether certain marketing outreach efforts can be eliminated to maximize overall ROI.

Lead Generation

We research and then purchase specialized marketing lists for you, “enhancing” the data with demographics, firmographics, reverse telephone number appends, etc.

Hardcode Non-Responder Analysis (HCNR)

A suppression file is created for direct mail and email lists that analyzes prior non-responders. The goal is to identify the ideal number of contacts where response rates and ROI drop off to the point of being an inefficient use of marketing dollars.

Prospect (“lookalike”) Modeling

We use your data, demographics, firmographics and other data enhancements to separate prospects who are likely to respond positively from those who are not. The goal is to help you filter out people who are unlikely to buy so you can focus your marketing dollars on top prospects.

Record Communication Management

We manage the data behind “marketing communication journeys.” Data from these systems is used to re-engage lapsed customers, cross-sell and up-sell, deliver subscription reminders, and create other triggered communications.

What Sets Us Apart

Cross-Functional

We interact with and support your internal and marketing teams, working as a seamless extension of your organization.

Goal-Driven

We provide recommendations that guide your data strategies

Did You Know?

and deliver measurable results.

Custom Solutions

We create custom data solutions to help you achieve specific business goals and overcome key challenges.

14

Taylor’s New Mover program reaches consumers

14 days sooner than other mover data sources

400 Million

Taylor’s Purchase Intent Trigger data is gathered from more than 400 million mobile devices

9 of 10

Taylor’s Marketing Advantage Program is used by 9 of the nation’s top 10 furniture and home goods companies

Additional Resources

Presentations and Education

• Data-Driven Marketing Buyers Guide

• Targeting Electric Vehicle Buyers White Paper

Brochures

• Luxury Car AutoNet Acquisition Program

• Marketing Advantage Program

• Purchase Intent Triggers

Case Studies

• Credit Union New Mover Campaign

• Credit Union Data Analytics

• Luxury Car AutoNet Acquisition Program

• Medical Device Active Shopper Advantage Program

Videos

• Omnichannel Communications

Web Pages

• Retail Omnichannel Marketing

Direct Mail Programs

Direct Mail Programs

What We Do

Direct Mail Programs include both physical “print and mail” services as well as digital touchpoints that enable a true omnichannel communications experience.

Card Programs

• Event invitations

• Holiday cards

• Thank-you cards

Multi-Touch Campaigns

• Email + mail

• SMS text

• Websites

Promotional Mail

• Envelope packages

• Postcards

• Self-mailers

Postal Optimization and Logistics

Mail Planning

Taylor can create a customized plan specifying the best delivery solutions to:

• Maximize postage savings

• Expedite delivery

• Increase visibility of the mailpiece

Drop Shipping

We deliver mailpieces directly to the postal facilities closest to the recipients, eliminating multiple steps in the USPS process:

• Expedited delivery

• Significant postage savings

• Can be combined with other cost-saving solutions

Commingling

Your mailpieces are combined and presorted with other customers’ mailpieces before they reach the USPS.

• Significant postage savings

• Done in partnership with Pitney Bowes Presort Services

• Can be combined with other cost-saving solutions

Co-Palletization

Trays of mail — already addressed and presorted — are put on outgoing pallets with trays of mail from other print jobs.

• Significant postage savings

• Expedited delivery

• Can be combined with other cost-saving solutions

Mail Tracking

Utilizes USPS Informed Visibility® data to gain insights into the delivery process:

• Real-time status of individual mailpiece location

• Delivery % updates as mailpieces are being processed

• Projected in-home delivery dates

USPS Promotions

Additional postage savings opportunities offered by the USPS are incorporated into the mailing campaign:

• Utilize advanced mailpiece technologies

• Incorporate tactile, sensory and interactive mailpiece design elements

• USPS promotions change annually

Industry Certifications

HIPAA (Health Insurance Portability and Accountability Act)

Privacy rules pertaining to the use and disclosure of individuals’ health information.

HITRUST Common Security Framework (CSF)

The most widely adopted security framework in the healthcare industry.

SOC 2 Type II

Qualifies Taylor to handle sensitive data and materials according to documented standards.

What Sets Us Apart

Data and Analytics

Proprietary data sources and analytics techniques that drive higher ROI.

Marketing Strategy

Campaign recommendations that maximize response and minimize cost.

Mailpiece Design

In-house design talent plus deep expertise in postal regulations.

Did You Know?

Postal Logistics

Strategies to reduce postage, speed delivery and increase mailing effectiveness.

Hyper-Personalization

The ability to personalize mailpiece design and messaging/offers using data and digital printing.

2 Billion

Taylor prints and mails 2 billion+ pieces per year

Gold Level

Taylor maintains a Gold Level

USPS® rating

National Contract

Taylor has a national commingling contract for First-Class Mail®

Where We Are

Atlanta, Georgia

• Full bindery services

• Inline and offline inkjetting

• Jumbo inserting

Bloomington, Illinois

• Digital and offset

• Full bindery services

• On-site postal acceptance

Las Vegas, Nevada

• Full bindery services

• High-speed offline inkjetting

• Jumbo inserting

Minneapolis, Minnesota

• Full bindery services

• Inline and offline inkjetting

• Inserting; 6 pockets

Orlando, Florida

• Full bindery services

• Offline inkjetting

• Jumbo inserting

Rochester, Minnesota

• Full bindery services

• Inserting; 6 pockets

• On-site postal acceptance

Additional Resources

Presentations and Education

• Selecting a Direct Mail Provider

• Direct Mail Logistics Overview

Brochures

• Rapid Response Postcards

• Direct Mail Automation Plug-In

• Direct Mail Services

Case Studies

• Multi-Touch Campaign

Document Management

Document Management

What We Do

Taylor has one of the largest fleets of traditional and digital printing presses in North America including:

• Commercial-grade digital color printing

• Hi-speed digital monochromatic printing

• Wide-format inkjet printing

Forms and Operational Documents

• Booked forms

• Carbonless sets

• Healthcare products

• Drilled forms

• Folded flow sheets

• Pads

•

• Pressure-sensitive labels

• Rotary offset forms

• Rx products

• Snap-set forms

• Stanset (continuous multipart) and continuous single forms

• Zipset forms

Secure Documents

• Checks

• Titles and vehicle registrations

• Vital records and birth certificates

Commercial Digital Color

• Brochures and sell sheets

• Greeting and thank-you cards

• Perfect-bound and saddled-stitched booklets

Training Materials

• B&W, color or both

• Laminated sets

• 3-ring, stapled, color, comb, Wire-O

Wide-Format Substrates

• Foam core

• Gator and Sintra® board

• Plastic corrugate (yard signs)

Special Capabilities and Services

• Barcode printing and variable marks

• Co-located kitting and distribution operations

• Digital numbering

• Full-service in-house bindery

• Just-in-time (JIT) delivery

• MICR

Labor Law Compliance Solutions

• Poster Guard® Poster Compliance Service

• Employment Law Alert Service

• Industry-specific posting compliance

• Job applicant posting compliance

• Mandatory Employee Handout Service

Employee Management

• Hiring, time, attendance and recordkeeping

• Printed forms

• Web-based solutions

Tax Information Reporting

• E-filing services

• Printed forms

• Software

What Sets Us Apart

Secure Documents Expertise

Taylor invented many document security features now used industrywide.

On-Demand Production

Eliminates storage and obsolescence, accelerates speed to market.

End-to-End Solution

Print, store, kit and distribute from one facility.

Did You Know?

Data-Driven Content

Digital production makes personalization and versioning economical.

Production Flexibility

Refresh designs more frequently with affordable short runs.

In-House Legal Team

Monitoring the ever-changing labor law posting regulations.

1 Million

Taylor protects over 1 million worksites with posting compliance services

110 Patents

Taylor holds

110 patents (granted and pending), many related to document security

Financial Services

Taylor has document management programs in place with hundreds of financial institutions

Where We Are

Anchorage, Alaska

• Print-on-demand

Cranbury, New Jersey

• Print-on-demand

Hutchins, Texas

• Checks/MICR documents

• Multipart forms

• Print-on-demand

Jeffersonville, Indiana

• Print-on-demand

Murfreesboro, Tennessee

• Checks/MICR documents

• Forms

• Multipart forms

Omaha, Nebraska

• Checks/MICR documents

• Forms

Ontario, California

• Print-on-demand

Shelbyville, Indiana

• Checks/MICR documents

• Forms

• Multipart forms

York, Pennsylvania

• Checks/MICR documents

• Forms

• Multipart forms

Additional Resources

Presentations and Education

• Print-on-demand

Presentation

• Document Security

White Paper

Brochures

• Forms

• Multipart Forms

• Pressure Seal Forms

• Print-on-demand

• Operational Documents and Forms

• Print Center Outsourcing

• Products and Services for Banking Industry

• Secure Documents

Case Studies

• Print Center Outsourcing

• Jumbo Rolls

Microsites

• Print Center Outsourcing

SUSTAINABILITY IN ACTION

Digital print-on-demand (POD) offers sustainability benefits for you:

• Printing more often in smaller runs results in less obsolescence waste.

• Smaller print runs means fewer resources devoted to warehousing and transportation.

Gift & Loyalty

Gift & Loyalty What We Do

Taylor is one of the largest producers of gift and loyalty cards in the world and works with many prominent consumer brands. We have more than 40 years of experience in the category and provide a true end-to-end solution. Travel Tags is the Taylor company focused on Gift & Loyalty.

Card Types

• Custom gift cards

• Loyalty cards

• Membership cards

• NFC/RFID/smart cards

• Prepaid cards

• Promotional cards

• Reward cards

•

Industries Served

• Healthcare

• Loyalty and incentives

• Online digital services

• Retail

• Travel and hospitality

Related Capabilities

• Card fulfillment

- Daily, weekly, monthly files fulfillment

- B2C card fulfillment

- B2C card-based promotion and incentive programs

- B2B bulk and 1:1 fulfillment

• Card packaging

- Card on carrier

- Card wrap

- Secure pack with tamper-evident features

- Multipacks

• Data management and security

• Printing and packaging embellishments

Card Substrates

• Lenticular

• Plastic (PVC)

• Sustainable, recyclable paper

Key Certifications

• G7® Master Qualified Printer

• ISO 9000

• HIPAA compliant

• PCI

• SOC2 Type II

Special Embellishments

• Cast and cure

• Custom card shapes

• Embossing/debossing

• Foil and glitter

• Health and light sensitive

• Hydrochromatic

• Glitter, glow-in-the-dark, metallic and pearl inks

• Motion lenticular

• Raised-surface silkscreen

• Scented surfaces

• Scratch-off options

• Soft-touch surfaces

• Spot matte/gloss

• Water reveal

• Writable surfaces

SUSTAINABILITY IN ACTION

Taylor has identified multiple paper-based card stocks that offer the durability necessary to stand up to the rigors of gift card use. All are made from recyclable, sustainable raw materials and keep PVC and other toxic plastics out of landfills. We also offer many card and card packaging enhancements (e.g., embossing, soft-touch texture, scratch-off, etc.) that do not affect the recyclability of the card after it is used.

What Sets Us Apart

Lower Minimums

We allow smaller production runs without huge cost penalties.

Sustainability

Multiple paper-based card substrate options keep toxic plastics out of landfills.

Security

Our patented gift card pack designs help prevent fraud.

Did You Know?

Reliable Timelines

State-of-the-art fulfillment ensures cards arrive on time, every time.

Lenticular Printing

Taylor offers 3D and motion printing techniques that drive consumer engagement.

500 Million

Taylor produces more than 500 million cards per year for our customers

1:1

Taylor offers a variety of card fulfillment options, from 1:1 to bulk packaging

11 Options

We provide

11 different card packaging options with varying cost, sustainability and fraud-prevention attributes

Where We Are

Leyland, United Kingdom

North Mankato, Minnesota

Ontario, California

St. Paul, Minnesota

Additional Resources

Presentations and Education

• Gift Card Solutions Overview Presentation

• Gift Card Production 101 Presentation

• Lenticular Printing Presentation

• Lenticular Print, What It Is and 6 Common Uses in Marketing Blog

Brochures

• Bundled Card Solutions

• Gift and Loyalty Cards

• Gift Card Sustainability

• Gift Card Data Security

• Gift Card Secure Packaging

• Gift Card Specialty Packaging

• Digital Card Printing

Case Studies

• Best Buy Sustainable Gift Cards

• Seed Paper Gift Cards

• Convenience Store Loyalty Program

• Lenticular Labels

Labeling Solutions

Labeling Solutions

What We Do

Taylor is recognized as a leading manufacturer of labels for four key industries.

Healthcare

• Chart labels

• Laboratory labels

• Pharmacy labels

• Positive patient identification solutions (PPID)

- Admissions labels

- Alert wristbands and clasps

- Direct color wristbands

- Direct thermal wristbands

- Laser wristbands

- Mother/baby wristbands

- RFID wristbands

- Short Stay® wristbands

- Visitor wristbands

Manufacturing (Industrial and Consumer Durable)

• Branding/decorative labels

• Digital durable labels

• Durable labels

• In-mold labels (IML)

• Label kits

• Label printer hardware

• Logistical labels (thermal)

• Print-and-apply equipment

• RFID and smart labels

• Safety and compliance labels

• Technical literature

Retail and Distribution/ Logistics

• EDP labels

• Form-label combinations

• Laser labels

• Linerless labels

• RFID and smart labels

• Shelf labels

• Thermal and direct thermal labels

• Variable information printing (VIP labels)

Consumer Products

• Logistical labels

• Product decoration labels

• Product marking labels

• Product identification labels

• QR code labels

• RFID and smart labels

Special Capabilities and Services

• Barcode and QR code expertise

• Compliance expertise

- ANSI

- Prop 65

- UL

• Demand planning

• EDI integration

• Inventory management

• Label graphic design

• Label program management services

- MAP3 label program assessments

- Production Part Approval Process (PPAP)

- Supply chain analyses

• Materials science expertise and R&D

• Printer and applicator optimization

• RFID consultants

• Streamlined sourcing for patient ID labels (healthcare)

• Vendor consolidation programs

• Vendor-managed inventory programs (VMI)

What Sets Us Apart

Risk Reduction

Taylor’s print management processes and rigorous quality control measures prevent line-down incidents and compliance failures for our customers.

Cost Reduction

Our holistic approach to label programs (e.g., MAP3 assessments) is proven to reduce costs for customers year over year.

Strategic Goals Achievement

Taylor helps customers consolidate vendors,

Did You Know?

accelerate speed to market, embrace digitization and achieve sustainability goals.

U.S./Mexico Production

Taylor’s label operation in Monterrey, Mexico, is “mirrored” with our facilities in the U.S. to support manufacturers that maintain operations in both the U.S. and Mexico:

• Duplicate manufacturing equipment

• Redundant production capabilities

• Bilingual customer service and inventory management

500 Specifications

Taylor has more than 500 UL-approved label specifications 20%

Our streamlined sourcing program can save hospitals 20% on their label spend

Where We Are

Dallas, Texas

• ISL

• Roll

Dayton, Ohio

• Durable pressure-sensitive

• In-mold labels (IML)

Monterrey, Mexico

• Durable pressure-sensitive

• In-mold labels (IML)

Radcliff, Kentucky

• Durable pressure-sensitive

• In-mold labels (IML)

Tampa, Florida

• ISL

• Roll

Additional Resources

Presentations and Education

• In-Mold Labels 101 Infographic

• Labeling Solutions Overview Presentation

• Standard Register Latino America Presentation (i.e., Mexico)

• Wristband and Label Presentation

Brochures

• Admissions Labels and Wristbands

• Digital Durable Labels

• Direct Thermal Stock Linerless Labels

• Durable and Compliance Labels

• Industrial Labels and Fulfillment

• Integrated Labels

• In-Mold Labels (IML)

• Labeling Solutions

• Laboratory Labels

Additional Resources (continued)

• MAP3 (Methodical Assessment of Printed Parts and Processes)

• Pharmacy Labels

• Streamlined Sourcing for Patient ID

• Thin-Stock Labels

• U.S. and Mexico Production Network

Case Studies

• Clothing Retailer Form/Label Combo

• Consolidated Label Program

• Digital Durable Labels + Lean Compliance

• MAP3 Assessment for Agricultural Industry

• Retail Logistics Integrated Label

• RFID Wristbands

• Snap Kitchen

Catalogs

• Healthcare Wristbands and Labels

Microsites

• Labels and Wristbands

• CUSTOMER HANDBOOK

SUSTAINABILITY IN ACTION

Taylor applies its expertise in label materials and engineering to increase the sustainability of label programs:

• Our “thin-stock” labels are engineered to reduce total thickness of the label while preserving overall performance. The resulting label constructions are up to 50% thinner, generating 27% fewer greenhouse gases and creating 26% less waste overall while reducing the number of roll changes, storage space and distribution costs necessary.

• Our linerless label constructions eliminate the label liner — a material that is ordinarily thrown away when the label is applied. Linerless label rolls are also 75% longer, lighter and take up less space than conventional label rolls. This decreases roll change, storage and transportation costs for you.

• Taylor offers a wide variety of sustainabilitysourced label stocks (e.g., certified by the Forest Stewardship Council® or Sustainable Forestry Initiative®).

Prime Labels & Packaging

Prime Labels & Packaging

What We Do

Taylor is a recognized leader in the design and manufacturing of pressure-sensitive, roll-fed and specialty labels, shrink sleeves, flexible packaging and custom folding cartons.

Custom Folding Cartons

• Auto-bottom and full-seal end boxes

• Rollover trays and sleeves

• Straight tuck and reverse tuck boxes

• Tuck top snap — lock bottom

•

Flexible Packaging

• Fin-sealed bar wrappers

• Lay-flat and stand-up pouches

• Spouted pouches

Pressure-Sensitive Labels

• Clamshell labels

• Coupon (IRC) and expanded content

• Food traceability, produce identification (PID) and price lookup (PLU)

• Point-of-sale and promotional labels

• Prime labels

• Wine labels

Shrink Sleeves and Roll-Fed Solutions

• Full-body shrink sleeves

• Neck bands and multipacks

• Roll-to-roll and unsupported film

Water-Activated Packaging Tape

Special Capabilities and Services

• Child-resistant packaging

• Coupons and multi-ply labels

• Expanded-content labels

• FDA-compliant materials

• Hand bindery and kitting

• Package design and prototyping

• Tamper-evident solutions

• Radio frequency identification (RFID)

Finishing Options

• Cast & Cure™

• Cold foil

• Embossing

• Holographic effects

• Hot stamping

• Matte and gloss varnish

• Soft-touch

• Specialty and fluorescent inks

• Spot UV

What Sets Us Apart

Vendor Consolidation Opportunities

In addition to prime labels and packaging materials, Taylor can provide nearly everything you need to take your product to market:

• Direct mail campaigns

• Marketing collateral

• Promo marketing

• Signs and graphics

• Warehousing and distribution services

Did You Know?

Nationwide Footprint

Multiple Taylor facilities coast to coast specialize in labels and packaging.

Child-Resistant Certified

We offer flexible packaging that meets CFR16.1700.20

Poison Prevention Packaging standards.

50 Billion

Taylor manufactures more than 50 billion labels each year

3.6 Million

Taylor manufactured 3.6 million flexible pouches in 2022

79 Million

Taylor manufactured nearly 79 million shrink sleeves in 2022

Where We Are

Atlanta, Georgia

• Pressure-sensitive labels

• IRC coupons

• Clamshell labels

Fresno, California

• Pressure-sensitive labels

• Digital; variable data

• Bar wrappers

Greenville, North Carolina

• Roll stock; printed and prelams for flexible packaging

• Fin-sealed bar wrappers

North Mankato, Minnesota

• Roll-fed labels

• Shrink sleeves

• Flexible packaging

• Pressure-sensitive labels

Additional Resources

Presentations and Education

• Prime Labels & Packaging Presentation

• Sustainable Packaging Presentation

Brochures

• Prime Labels & Packaging Group

• Shrink Sleeves

• Flexible Packaging

• Bar Wrappers

• Pressure-Sensitive Labels

• Clamshell Labels

• Can Labeling

• Pharmaceutical Labels & Packaging

• Household Products

• Cannabis Packaging

Additional Resources

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Case Studies

• Cabana Wine

• Canned Wine

• Grocery Labels

• TruBee® Honey

• Intelligent Nutrients

• Craft Beverage

Lookbooks

• Cannabis

• Vape

• Wine & Spirits

Microsites

• Prime Labels & Packaging

• Wine & Spirits Labels & Packaging

• Cannabis Labels & Packaging

• Agricultural Labels & Packaging

SUSTAINABILITY IN ACTION

The prime labels and packaging materials created by Taylor offer many sustainability benefits:

• Taylor stopped using petroleum-based inks for folding cartons decades ago. All cartons are printed with soy-based inks which are safer for employees, consumers and the environment.

Promo Marketing

Promo Marketing What We Do

Uniquely positioned as both a distributor and a supplier/ manufacturer, Taylor is one of the industry’s leading sources of promotional marketing merchandise of all types.

Apparel

• Caps and hats

• Branded shirts and jackets

• Uniform programs

Awards and Recognition

• Corporate gift programs

• Trophies and plaques

• Vopz™ pop-up shops

•

Drinkware

• Iron Flask products

• Mugs

• Tumblers

Healthcare

• Patient amenity kits

• Sleep kits

• Scrubs

Other

• Badges, buttons and lanyards

• Bags, packs and totes

• Calendars and planners

• Cameras, clocks and electronics

• Games and toys

• Kitchenware

• Office supplies

• Outdoor merchandise

• Pens and writing instruments

• Phone cases and technology accessories

• Tools

• Travel accessories

What Sets Us Apart

Buying Power

Taylor is a leading distributor and supplier/manufacturer of promo products.

Taylor Advantage Products

Taylor-designed and manufactured products enable greater speed, supply chain control and lower pricing.

In-House Creative Team

Taylor Promo is known for fresh, on-brand ideas and creative execution.

Warehousing and Kitting

We have a unique ability to warehouse, kit and fulfill promo merchandise.

Vopz™ Pop-Up Shops

Virtual pop-up stores can be created quickly for special events and corporate programs.

Compliance Team

Taylor’s compliance and legal teams ensure we remain current with the latest regulations.

Third-Party Testing

We contract with accredited third-party laboratories for product (safety) testing.

Alliance ERP System

Our proprietary order management system streamlines ordering, shipment tracking and analytics.

Did You Know? Top 10

Taylor ranks among the 10 largest promo products distributors

Top 25

Taylor ranks among the 25 largest promo suppliers/manufacturers

2022 Supplier Excellence Awards

Taylor received Bronze Award recognition from ADG for multiple product categories

Where We Are

Amsterdam, N.Y.

• Drinkware

• Hardgoods

• Journals

• Writing instruments

Deerfield Beach, Florida

• Apparel

• Embroidery

• Screen printing

• Uniforms and scrubs

Monterrey, Mexico

• Apparel

• Custom packaging

• Embroidery

• Hardgoods

• Screen printing

Additional Resources

Presentations and Education

• Promotional Marketing and Sustainability

• Selecting the Right Promo Marketing Partner

• Vopz Virtual Pop-Up Presentation

Brochures

• Promotional Marketing

• Promo Overview

• Vopz Virtual Pop-Up Shopz

• Tradeshows; Leveraging the Power of Promo

• Promo Compliance and Product Safety

Case Studies

• Cooper University Health Care

• Branded Apparel

• Custom Cutting Boards

• Automotive Industry Lookbooks

• Event Ideas from Taylor Promo

• Virtual Event Idea Book

• 2023 Taylor Promo Trends Guide

• 2023 Holiday Gift Ideas

Microsites

• Promo Kitting Solutions

SUSTAINABILITY IN ACTION

Taylor Promo Marketing has a three-point strategy to elevate the sustainability of the promotional marketing products that we offer:

Strategic Sourcing Partners: We work with more than a dozen merchandise vendor partners who specialize in recycled, recyclable and reusable products in a variety of categories.

Eco-Friendly Design: Our own Taylor Advantage Products — designed, manufactured and decorated by Taylor facilities in the U.S. and Mexico — offer a number of additional sustainable options.

Vopz™ Pop-Up Shops: Taylor’s Vopz virtual pop-up stores allow customers to select items they are more likely to use and reuse, reducing the amount of promo items that are discarded.

Signs & Graphics

Signs & Graphics

What We Do

Taylor manufactures signs and graphics products for a wide range of interior and exterior applications.

Architectural, Wayfinding and ADA

• Acrylic, metal and plastic

• Braille messaging

• Cast, cut, engraved and printed

Office Signage, Stamps and Badges

• Desk, pedestal, table and wall signs

• Pre-inked and self-inking stamps

• Photo I.D. badges

Promotional and POP

• Building and vehicle wraps

• Point-of-sale displays and fixture toppers

• Wall, window and floor graphics

Permanent Displays and Graphics

• Feature and honor walls

• Interior decor

• Store decor

Temporary Displays and Graphics

• Banners and feather flags

• Magnetic signage

• Pedestal, yard and A-frame signs

Trade Shows and Events

• Backlit LED fixtures

• Custom-built booths

• Traveling displays

Special Capabilities and Services

• Design, R&D and custom fabrication

• G7® color management

• Full-service design studio

• Nationwide 24/7 installation

• Site assessments and surveys

• Store profiling tools (e.g., Colateral®)

• Warehousing, kitting and fulfillment

What Sets Us Apart

Preserving Earth by Taylor

Preserving Earth by Taylor is a comprehensive set of programs, technologies and business practices that give our customers a more sustainable way to use signs and graphics in their marketing. See “Sustainability In Action” for details.

Single-Source Convenience

Taylor is unique in its ability to provide complementary products and services that extend far beyond the creation of signs and graphics:

• Augmented reality (AR) solutions

• Full-service design studio

• Interactive digital signage

• Nationwide 24/7 installation

• PrintStack™

• Site assessments and surveys

• Store profiling tools (e.g., Colateral®)

Event & Asset Management (EAM)

• Storage, scheduling and inventory alignment

• Turnkey show services

• Visibility to all stakeholders

Did You Know?

Reduced Emissions

Using Recrylic® instead of non-recycled virgin acrylic reduces carbon emissions by 90%

Reduced Marketing Waste

Using Colateral® campaign management software reduces marketing waste up to 60%

100% Recycled Fibers

All Taylor rSERIES™ signage fabrics are made from 100% recycled fibers

Where We Are

Atlanta, Georgia

• Print-on-demand variable print

• Mailer box packaging

• Wall, window and floor graphics

Minneapolis, Minnesota

• LED innovations

• Fixtures and displays

• Recrylic®

New York, New York

• Out-of-home advertising

• Vehicle and building wraps

• Wall, window and floor graphics

Orlando, Florida

• Paperboard packaging

• Menus

• Variable printing

Portland, Oregon

• 3D displays

• Prototyping

• Window displays

St. Louis, Missouri

• Trade show booths

• Event graphics

• SEG fabric signage (silicon edge graphics)

Additional Resources

Presentations and Education

• Signs and Graphics Presentation

• Environmental Graphics Presentation

• Signage Solutions for Retail Banks Presentation

• Acrylic Design Associates Presentation

• Recrylic® Presentation

• Event and Asset Management Services Presentation

Catalogs

• Sustainable Signage Catalog

Brochures

• Signs and Graphics

• Fabric Signs and Graphics

• Environmental Signage and Wayfinding

Case Studies

• Starbucks Reserve®

• MetLife Stadium

• beMatrix® Trade Show Display

• Tribeca Festival

• Prudential Center

• Lincoln Center

• Life Time Fitness Recrylic Installation

• Automaker Signage Solution

Lookbooks

• Trade Show and Event

Microsites

• TVI New York City

• TVI St. Louis

SUSTAINABILITY IN ACTION

Preserving Earth by Taylor is a comprehensive set of programs, technologies and business practices that give you a more sustainable way to use signs and graphics:

Recrylic®: Acquired by Taylor, Recrylic is the world’s only line of certified recycled acrylic. Using Recrylic instead of non-recycled virgin acrylic reduces carbon emissions by 90%. Recrylic is 100% recycled acrylic, is 100% recyclable after use, looks and performs like non-recycled acrylic, and costs the same.

rSERIES™ Fabrics: Taylor is one of the first U.S. companies to embrace recycled fabrics as its standard offering for signs and graphics products. All provide the same performance as traditional SEG fabrics at the same price point, enabling an easy switch to a more sustainable alternative.

Recycling by Taylor: Recycling by Taylor is a closedloop recycling program that gives new life to fabric and rigid graphics. Simply ship obsolete signs and graphics to Taylor, we’ll ensure they are transformed into something else. We can even track the returns and provide data for your ESG scorecard.

Colateral®: Our use of Colateral campaign management software ensures that the exact size, style, version and quantity of materials is distributed to every store, reducing the amount of in-store marketing waste.

Warehousing & Distribution

Warehousing & Distribution

What We Do

Taylor has invested in state-of-the-art kitting and marketing fulfillment capabilities supported by regional distribution centers across the country.

Program Support

• Corporate rebranding

• Facility openings

• Marketing campaign execution

• Open enrollment materials distribution

• Kit fulfillment

• Replenishment of supplies

• Seasonal campaign support

Cold Chain

• Ambient-temperature storage products

• Custom materials design, build and validation

• National freezer network

Special Capabilities and Services

• Barcoding for accurate packaging and distribution

• Freight and logistics analyses

• Just-in-time (JIT) delivery

• Kitting services and order fulfillment

• Mass distributions

• Pick-and-pack distributions

• Point-of-purchase (POP) distribution

• Print-on-demand

• Storage and inventory control

• Store/branch profiling

• Web-based ordering

Security Measures

• 24-hour secure, climatecontrolled storage

• Data encryption to protect sensitive content

• Fire monitoring and video surveillance

What Sets Us Apart

Massive Footprint

The size of Taylor’s facility network and geographic dispersion enables us to provide 1-day delivery to most of the nation.

• 1.7 million sq. ft. of Taylor-owned space available.

• An additional 2.5 million square feet available through thirdparty partners nationwide.

Cold Chain Expertise

Taylor has more than 20 years of experience and supplier relationships in refrigerated storage and distribution:

• Ambient temperature storage products shipped from Taylor warehouses, third-party logistics partners or direct-shipped from suppliers.

• National freezer network for freezing gel packs for medicines, vaccines and other temperature-sensitive products.

On-Site POD Capabilities

Taylor’s Jeffersonville, Cranbury and Ontario facilities incorporate digital print-on-demand (POD) capabilities. This makes it possible to merge POD items with warehoused items in a single shipment. The result is fewer outgoing cartons and reduced freight costs for you.

Industry-Leading Inventory Control Processes

Taylor follows stringent processes to create business efficiencies, enable vendor consolidation, and ensure materials arrive on time and undamaged.

SUSTAINABILITY IN ACTION

Taylor uses environmentally sustainable packaging materials in its cold chain solutions:

• Corn and starch-based containers

• Wood-based coolers

• Drain-safe gels

• No-sweat materials

• Custom-printed film

Did You Know?

1.7 Million

Taylor maintains 1.7 million square feet of warehouse space

1 Day

Our large footprint enables 1-day coverage to most major U.S. markets

99% On-Time Shipments

Taylor averages 99% on-time shipments

Where We Are

Large Distribution Centers

• Grove City, Ohio

• Jeffersonville, Indiana

• Dallas, Texas

• Cranbury, New Jersey

• Atlanta, Georgia

Medium Distribution Centers

• Fridley, Minnesota

• Omaha, Nebraska

• Lakeland, Florida

• Ontario, Canada

• Avon, Massachusetts

• Fresno, California

Regional Support

• Seattle, Washington

• Kapolei, Hawaii

• Anchorage, Alaska

Additional Resources

Presentations and Education

• Kitting, Fulfillment and Inventory Management Presentation

• Cold Chain Storage and Distribution Products Presentation

Brochures

• Warehousing & Fulfillment

• Kitting & Fulfillment

• PrintMerge

Case Studies

• Airline Warehousing Solution

• Cold Chain for Retail Pharmacy

• Bank in a Box

• Financial Services Kitting

Flipbooks

• Cold Chain Storage and Distribution