Taylor Technology Brochure by Taylor

Your Ideas. Our Technology. Make your IT dollars go farther

DID YOU KNOW? Headquartered in North Mankato, Minnesota, we have assembled a highly skilled team of offshore software development and BPO specialists.

Make Your IT Dollars Go Farther Taylor is a graphic communications company with a special competence in information technology (IT) and business process outsourcing (BPO) services. We improve your business performance and productivity by enabling you to maximize the impact of your technology investments. Taylor functions as a seamless extension of your team and makes high-quality offshore IT services simple, affordable and accessible.

Information Technology Services

Taylor has the talent and technology

Information technology plays a major role in the operation

to design, develop and deliver flexible

of any modern company. However, you may lack the in-

IT solutions so your team can focus on

house talent, budget resources or technical infrastructure to properly support it at times. That’s where Taylor can help.

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what they do best.

Application & Web Development

Application Support

Our team works with you to form a deep understanding of

We can transform your business-critical applications,

your needs and requirements — before any development

extending the life of your technology investment while

work begins.

meeting the changing needs of your business.

SPECIALTIES

• Code scoring peer reviews

• Data access layer construction

• Database creation and maintenance

• Microsoft Dynamics AX consulting

• Content management systems

• Data and coding standards

• Database monitoring and performance tuning

• Microsoft Dynamics CRM consulting

• Customer relationship management systems

• Extract, transform and load (ETL)

COMPETENCIES • Angular

• Microsoft .NET 4.5

• ASP .NET MVC 5

• .NET

• Bootstrap

• Signal R

• C#

• Solr 4.6

• Entity Framework 6

• SQL Server 2008 R2

Quality Assurance Don’t succumb to the temptation to skimp on quality assurance and testing. Our engineers can test your code, recommend and implement fixes, and assist you with user acceptance testing.

SPECIALTIES

Data Management From custom reporting services to sophisticated data collection, warehousing and migrations, we have the tools and experience to keep your data safe and secure.

SPECIALTIES • Business intelligence and reporting • CRM maintenance and customization • Data migrations

• Black and white box testing

• Performance and stress testing

• Guided user acceptance testing

• Regression testing

• Load testing

• Test automation

• Security testing

• Mobile app testing • Data warehousing • Database troubleshooting and monitoring

COMPETENCIES • Appium

• Visual Studio Coded UI

• JMeter • Selenium

• Visual Studio Load Test Tool

• TeamCity

• Visual Studio Test Pro

Your Ideas. Our Technology. | 3

Business Process Outsourcing

Industry Expertise

Companies in all industries are struggling to reduce costs while

FINANCIAL INSTITUTIONS

simultaneously improving operational efficiency and enhancing customer service. Taylor brings these conflicting goals into alignment through the strategic deployment of BPO services.

SPECIALTIES • Chat and email support • Data and order entry • Graphic design services • Help desk support • Inbound and outbound sales • Product setup and development

• Robotic Process Automation • Machine Learning

CONVENIENCE STORES • Application Redesign • Application Development

RESTAURANT CHAINS • Web Marketing • Application Development • Application Testing

RETAIL STORES • Application Development • Web Development

Taylor provides a flexible, cost-effective alternative to managing customer communications or high-volume tasks internally. Our nimble talent model enables us to deliver exactly the type of support you need, when you need it.

• Sales & Call Center

GLOBAL AUTOMAKERS • Robotic Process • Automation • Computer Vision

MANUFACTURING • Application Redesign • Application Development • Web Development • Sales & Call Center • Database Management • Application Testing

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Technology Stack APPLICATION DEVELOPMENT

UI FRAMEWORKS

APPLICATION SECURITY

CRM TOOLS

CONTENT MANAGEMENT SYSTEM IBM MAINFRAME

CUSTOMER COMM. MANAGEMENT (CCM)

BUSINESS INTELLIGENCE AUTOMATION — RPA

The Magic of 24/7/365 The timezone difference with our offshore workers is part of the magic of working with Taylor. While you’re sound asleep, the business challenge you just described in a video conference is already being addressed by skilled workers on the other side of the globe. We often deliver results overnight because Taylors’ globally dispersed team is effectively working 24/7/365 from the perspective of a U.S.-based client.

Your Ideas. Our Technology. | 5

Learn More Find out how Taylor is fueling the growth of organizations like yours through the delivery of high-quality, costeffective IT and BPO services. Contact your Taylor representative to learn more.