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Council wants residents to stay alert for cold callers CO COUNTY council chiefs are urging residents to be aware ur of cold-callers in the build-up to Christmas after worrying figures over the last two months. Fifty-three complaints were made about doorstep traders in October while 48 have been received so far this month. Both months are in stark contrast to just 24 complaints made in September. Enforcement officers are putting the rise down to cold callers exploiting recent adverse weather conditions in an attempt to raise money for Christmas. Scams that have been tried on the county’s doorsteps have included roof work for loose tiles as a result of the recent windy weather and cheap carpet
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cleaning services. Oxfordshire County Council’s Trading Standards Team’s Doorstep Crime Lead Officer, Martin Woodley, says the doorstep traders “try to put the fear into people that urgent work is required”. “It’s often the elderly and vulnerable who are targeted by doorstep conmen, and victims can feel pressured into taking on what is offered to them,” Mr Woodley said. “It can be the case that a price is quoted that turns out to be far less than the amount of money that is eventually demanded.” Trading Standards are asking people to report any concerns about cold-callers and promise to look into each and every complaint. Mr Woodley added: “We need
to hear about what is going on. “Often doorstep conmen are callous, calculated and cunning and we are here to take necessary enforcement action to help protect the residents of Oxfordshire. “One of our main messages is that people should not make spare of the moment decisions to take on work offered by a cold-caller. “Our advice if you are not sure is to ask a member of the family, friend or neighbour to take a look at the problem that a cold-caller has said they have identified on their property and if it does indeed exist, obtain at least three quotes for the work so you are aware of what a good price should be.” Anybody wanting to report a problem can submit their concerns online or select option 2 after calling Oxfordshire County Council Trading Standards on 08454 040506.