Short runs business case

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TCBL BUSINESS CASES

SHORT RUNS

Co-funded by Horizon 2020

ANNEX 2 TO TCBL D 4.2, 15 JULY 2017

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CONTENTS Contents..................................................................................................................................... 2 Introduction ................................................................................................................................ 3 1.

The Problem & the Opportunity ......................................................................................... 4

2.

Manufacturers and Designers Interested in Participation ................................................. 5 UK .......................................................................................................................................... 5 Italy ......................................................................................................................................... 5 Slovenia.................................................................................................................................. 6 Romania ................................................................................................................................. 7 Information/Service Platforms & providers: ............................................................................ 7

3.

TCBL Solutions .................................................................................................................. 9

4.

TCBL Actions ................................................................................................................... 10 Initial Timescale ................................................................................................................... 12

Appendix 1:

Design to Fulfilment Process Flow .................................................................. 13

Business Support Expertise ................................................................................................. 14 Appendix 2:

A Draft Process for Online Transactions ......................................................... 15

Document Information .............................................................................................................. 16

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INTRODUCTION Short run production can allow for local sourcing closer to market needs, but also presents a number of challenges that can be addressed through TCBL. Short production runs for textiles and clothing materials can be divided into segments, e.g. • • •

Short run – fast fashion for a volume market Short run – artisan or bespoke orders SMEs/Start ups/ Buyers – testing the water

The second of these provides an opportunity for a more individual or personal design style or made to order service, and is likely to suit an affluent client base due to high material, production and service costs. It can be of particular relevance to the issues that SMEs/artisans and start-up brands face to get short runs produced. Items two and three are the ones that are most in keeping with the values of TCBL and our recommended segments to investigate. They allow for experimentation between designers and manufacturers in a variety of settings. As one example, the UK has a number of intermediaries offering support to find manufacturing expertise and capacity. Some of this support can be characterised as a knowledge and expertise offer (UKFT & Make it British); some via online directories of varying size and quality. Examples include: • • • • •

http://www.ukft.org/ http://www.letsmakeithere.org/ https://makeitbritish.co.uk/ http://www.freeindex.co.uk/categories/industry/manufacturing/textiles/ http://uk.ezilon.com/uk/business/textiles_and_nonwovens/textile_manufacturers/index.s html

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1.

THE PROBLEM & THE OPPORTUNITY

Notwithstanding the availability of some avenues to aid the identification of appropriate manufacturers, short runs present a number of challenges that can be addressed through TCBL, many of which are associated with the organisation of production. All these issues have been identified as critical by businesses working in the textiles and clothing environment. • • • • • • • • •

Supplier minimum order quantities that are too large to be affordable for Short Run Producers (SRPs); Finding partners (particularly manufacturers),willing to work on low volume production runs; Cost increases for lower volume-Cut, Make & Trim (CMT)/fabric and components; Manufacturers insist upon payment or credit up-front from small companies Logistics of components and cost implications; Impact on development and production lead times due to large volume orders receiving priority; Holding sufficient buying power to warrant and maintain good quality. Specialisation of equipment and skills AND skills shortages; Increasing the visibility of SRPs.

None of the diverse range of options presented above is isolated from others; a practical approach can identify from them three key issues and work with the industry to create practical solutions. We can identify three groups: •

Textile manufacturers willing to produce short run capacity, e.g. during down time, or wish to broaden their offer or have leftover fabric to sell. This might include textile manufacturers which may “over-produce” on purpose with large orders in order to diversify their business positioning, something they are keen to do. Garment manufacturers who range from the at home sewer to the small CMT unit. This could include the larger scale garment manufacturers who need to down-scale because of pressures to reduce numbers and through skills shortages. For many designers, the importance for their work is the idea, concept and design pattern, not so much the type of fabric. Designers who want to design and sell small lots, potentially by grouping together to increase buying power. Others wish to collaborate (e.g. work space, machinery, business skills and manufacturing knowledge) whilst maintaining a more exclusive use of fabrics.

Short runs production can be promoted, facilitated and developed through TCBL in a variety of ways. For example, the development of new or innovative ways of working can incorporate the TCBL Labs network to facilitate any cultural or language barriers to cross-country business generation. In addition, TCBL Associates can create and take advantage of opportunities and provide case studies of collaboration where none existed. Previous work by TCBL had suggested a number of partners (TCoE, UCV, ARCA, Prato, eZavod, Fashion Enter and Reginnova), information providers and textile and clothing organisations across four countries (England, Italy, Slovenia and Romania) who might wish to participate in one or more of these groups.

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2. MANUFACTURERS AND DESIGNERS INTERESTED IN PARTICIPATION UK RITA BRITTON / NOMAD ATELIER - HTTP ://WWW .NOMADATELIER .CO.UK/ Nomad manufactures and sells clothes and accessories for ladies. Rita’s store, The Tobacco Warehouse, has been fully restored as a 21st Century luxury emporium, showcasing the Nomad collection of cashmere, silk, and leather accessories. Sourcing fabric in small quantities is a barrier to production. STEPHANIE HOOLE Stephanie is a start-up company of Performance sportswear for ladies to be sold online and as a concession to large stores. She needs to source technical sports fabrics and specialist sportswear manufacturers as well as technical trims and a manufacturer who can make functional bra tops. She would also benefit from support for fits-development stages. LOUISE STOCKS YOUNG / LYS ATELIER Louise would like to offer a unique denim smock dress to the 30-50+ woman. Initially in 3x silhouettes with various design details in three colours: Black/Indigo/Cool grey. Where possible she would like to source the fabric and trims from Europe and manufacture in the UK, she is keen to use organic and ethically sound fabrics and wash processes.

ITALY T RAFI CREATIVITÀ TESSILE - HTTP ://WWW .TRAFI .IT/ Trafi gives the fashion world the opportunity to go beyond the old traditions of the textile industry by offering treatments that allow the creation of innovative textile products. Trafi works with recycled waste and offers dyeing and needle-punching expertise amongst other areas. LANIFICIO PAOLETTI - HTTP ://WWW .LANIFICIOPAOLETTI .IT/ Founded in 1795, this woollen mill produces high quality textiles for the most prestigious fashion brands in Europe, America and East Asia. The mill is seeking for innovative ideas on product, production and sustainability. It is also committed in the valorisation of the rough local wool and periodically encourages artists, designers and fashion students in reinventing the tradition and identifying innovative textiles solutions. T ESSITURA LA COLOMBINA - NICKI COLOMBO - HTTP ://WWW .NICKICOLOMBO .COM/ The company is a spinning and weaving mill founded in 1895. It produces high quality fashion accessories and products for Italian and foreign brands. Although having modern machineries, in recent years most of the silk and wool fabrics are handmade with looms dated from the 19th century. A.MA - ST.GEORGES - HTTP ://WWW .STGEORGES .IT/ This knitwear factory was founded in 1955 and is actually run by a young woman, Mara Collodel. St.Georges designs women’s clothes using wool and mohair for winter and elasticized

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Short Runs TCBL Business Cases Textile & Clothing Business Labs

viscose for the summer collections. The whole production is local and great attention is given to the quality of fabrics and the wearability of clothes. MAISON DE CARO - HTTP ://WWW .MAISONDECARO .IT/ This small atelier, run by two young brothers, Elena and Davide, has recently moved into an old abandoned printing company where the full production cycle is assured. Maison De Caro actually produces made to measure men’s shirts and children clothes. Elena and Davide are also willing to cooperate with designers and develop new products.

SLOVENIA DOLEJSI FASHION BUTTONS - HTTP ://DOLEJSI .SI/ The company manufactures buttons made of plastic and natural materials and they make 97 % of their plastic button output. The entire process, from injection casting / preparation of materials to the end product, takes place at the company head office. Sales abroad (Croatia, Germany, Slovakia) reach up to 25 % of their annual turnover. The company also makes jewellery under the trademark Le Sasha (Lovely, Elegant, Stylish, Avant-garde, Handmade, Abstract) and there is a growing custom-made capability for decorative magnets, medals and key rings. Finally, laser cutting of plastic and wood is available. T ATJANA KALAMAR FASHION - HTTP ://TATIKALAMAR.COM/ Tatjana is a textile design expert with special graphic skills (portraits) and interest to innovate new textile products. She has more than 20 years of experiences in big textile industries and fashion, she has knowledge on textile materials and also works for medium sized Slovenian textile industry producers. T ITERA D.O.O. - HTTP ://TITERAD.COM/ Titera is run by Dr. Daniela Zavec Pavlinic, president of Slovenian Textile Association and president of Quality association of Pomurje region. She also works in University as professor. Titera is specialized in the textile, especially application kinesiology – that can be important in the different textile uses (for protection, army, workers, firemen, outdoor…). She is also producing natural and health-friendly clothing from bamboo materials. KOMET D.D. - HTTP ://KOMET -METLIKA .SI/ Komet d.d. is specialized in the production of women underwear. Komet is present in Slovenia, Croatia, Macedonia, Serbia, Bosnia Herzegovina, Germany and Israel. They have two subsidiaries in Croatia and Serbia, actively contributing to the success of the Komet brand. The company's main activities are design and marketing of women's underwear. They are up-to-date with the latest technological innovations when choosing and working with modern materials. Komet Underwear is designed in accordance with the latest trends and aims to please a wide range of customers. From those who believe in elegance and functionality to those who want to follow the latest trends. Today Komet is a synonym for high-quality, functional and fashionable women's underwear, which tries to satisfy the demands of a woman who is confident, fashionable, elegant, and proud to express her femininity.

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Short Runs TCBL Business Cases Textile & Clothing Business Labs

DALI SPORT D.O.O. - HTTP://WWW.DALISPORT .COM/

Dali sport is specialized in the custom-made textiles. Their services include but are not limited to: embroidery, t-shirt & textile printing, sport suits (rowing, ski diving...), promotional apparel (earbands, rollis, hats...), –flags, banners, and windsacks, hiking pants, jackets, and other apparel. They produce FIS and non-FIS ski jumping suits as well as other ski jumping accessories including undersuits, gloves, and souvenirs. BETI METLIKA D.O.O. - HTTP :// BETI.SI/ Beti d.d is one of the leading European manufacturers of dyed polyamid yarns. More than 90% of sales created by exports on the markets of USA, EU Russia and the Middle East. The company employs more than 150 people and is among the largest employers in Bela krajina. Beti preja d.o.o. is the producer of polyamide, polyester raw and dyed textured yarns, and wrapped elastanes. The company has a long tradition in the production, in the past for the needs of hosier’s industry, fabrics.

ROMANIA REGINNOVA - HTTP://REGINNOVA .ORG/ REGINNOVA NE is an Innovation, Technological Transfer, Human Resources and Community Support Association that invite all stakeholders in the Romanian North-East Region to create a structured environment for innovation and development in the field of textile and clothing.

INFORMATION/SERVICE PLATFORMS & PROVIDERS : Prato Expo (Italy) offers an ecommerce platform selling short runs of fabrics from Italian manufacturers via http://www.pratoexpo.com/. Approximately 80% of Prato’s fabric manufacturers are represented on the site with potential clients able to select and receive samples from the site prior to purchases. Sqetch (Netherlands) provides a means of putting textiles and clothing brands and manufacturers in touch with each other via https://sqetch.co/. The site has a European focus so is ideal for TCBL members although there are businesses registered from elsewhere. Education material is available to assist designers and minimize the possibility of order mismatches between participants. Sqetch is engaged in a pilot trial to offer a full enquiry to fulfilment process with a secure payment facility available through the site. A three tier offer is available: free, €49 pcm and €99 pcm with differing levels of support. The site does not appear to be used by manufacturers as a means of selling excess stocks. Make it British (UK) is an excellent source of information on British-made brands and UK manufacturing. It’s an independent company founded and run by Kate Hills. It features a directory including clothing and accessories via https://makeitbritish.co.uk/about/. Letsmakeithere (UK) is free to use for anyone in the UK or overseas who is seeking UK production. If you are a designer, fashion brand or retailer you can search the database to find companies who can produce for you to your specifications and under your own label, or who can provide services related to the fashion industry such as pattern cutting, printing or grading, or components such as buttons or interlinings. Viewed via http://www.letsmakeithere.org/.

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Short Runs TCBL Business Cases Textile & Clothing Business Labs

Fashion Enter (UK) offers a fabric selling site via http://www.fcfabricstudio.com/. It enables stitchers, quilters, crafters and designers from all over the UK to purchase the extensive array of discounted fabrics. There are over 400 different fabrics to select from at any one time with no minimum quantities. Cottons, jerseys, silks, chiffons, leather, brocade, lace, Lycra and many more in colour blocks and prints are stocked in high volumes with new lines added each week ensuring the FC: Fabric Studio is a continual one stop shop for the latest fabric trends. Le Souk states that it connects some of the world's finest mills & tanneries directly to the design industry's leading creatives via https://www.lesouk.co. It brings together a trusted supplier network, the latest technologies and a community of designers and makers to make global sourcing possible - any time & anywhere. Fashion Valley (Prato, IT) http://fashionvalley-industry.com enables, through the use of an online platform, a network of companies covering the entire supply chain to meet the needs of emerging brands and young designers, plus those of distribution chains needing to produce quickly, in varying quantities and in a personalized way while never losing sight of the quality.

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FCfabric LeSouk

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Let’s make it here

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Make it British

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Fashion Valley

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Specialist advice online

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Purchasing through site

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Samples available

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Materials for sale

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Matchmaking facilty

Pratoexpo

Minimun order info

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Composition search

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Solution Provider

End use search

CMT provider search

Sqetch

Service Offered

Full European coverage

Manufacturer search

An initial comparison of service offers against basic criteria can be viewed below.

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*! = under trial

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3.

TCBL SOLUTIONS

Business can be expected to come from both national and international opportunities and by creating links between buyers and sellers where few or none existed previously. The TCBL Labs network and TCBL Associates can assist here by developing collaborative links. Their expertise and networks will be vital as it is unlikely that each transaction process will be fulfilled by online electronic means alone; solutions need to encompass a variety of resources whilst utilising appropriate online services as a primary means of trade. Partners have discussed issues surrounding the production of short runs with a range of businesses in the UK, Italy, Slovenia and Romania. The combined feedback from these and other related activities allows TCBL to identify match making opportunities and encourage cross-country collaboration through: • • • • • • • •

Offering Lab services and facilities to link local communities to others across Europe Developing or using existing online services to aggregate demand and reach minimum order thresholds; Identifying manufacturers with capacity (seasonal or during low demand periods) and creating an active database with tools to matching unused capacity to SRPs; Creating purchasing partnerships to take advantage of lower prices for larger orders; Creating on-line space where SRPs can offer their work and CMT providers can pitch an offer; Grouping short-run work together to increase buying power and influence; Providing access to online design and business tools in order to improve communications and quality control between designers and manufacturers. Ensure visibility to SRPs success stories through the TCBL partnership and social media

Match making opportunities can be engineered via an online platform created or adapted for this purpose. Existing services such as those provided by pratoexpo, fcfabric and sqetch offer elements of the wider portfolio suggested and, as such, have been invited to participate in the project. A wider portfolio of networked services, perhaps cloud based, could allow for the development of two options: 1. CMT manufacturers to bid for jobs posted by designers; 2. Manufacturers to post any excess stock to sell. This option also offers opportunities for designers to aggregate demand. In both instances users would need to be protected by a moderation element with a robust legal framework for protection of the parties, particularly where purchasing is an element. Quality standards and kite marks held by manufacturers could be included in an element of quality assurance but the process might be essentially self-moderating and could be achieved using TripAdvisor style feedback, for example. The basic model is shown under Appendix 2. Finally, partners have identified five areas of support required if smaller designers and manufacturers are to minimise the risk of mistakes between order and fulfilment. 1. 2. 3. 4. 5.

Business skills Community development Education (via the production of technical packs) Access to finance Quality assurance and compliance

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Short Runs TCBL Business Cases Textile & Clothing Business Labs

4.

TCBL ACTIONS

What

Who

When

1

A programme of controlled user trials, evaluated by the Tavistock Institute, will allow for a comparison of six sites to establish what is offered, relevance of content, ease of access, potential value of the service and what is missing. Trials will involve the seven service providers identified with a report on their findings.

TCoE, Reginnova, eZavod

31/7/17

2

Business transaction generation (see below)

TCoE, Reginnova, Fashion Enter, UCV, eZavod, Prato, Sqetch

30/9/17

3

Offering a workshop to the 67 London based users of the Sqetch platform in order to introduce them to each other, provide help and advice and widen their network of contacts.

Sqetch, Fashion Angel, TCoE

30/9/17

4

Sqetch development (see below) with a site relaunch

Sqetch

July 2017 and ongoing

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Case study development

All partners

Zine edition in preparation for publishing with ongoing updates

Generating real-life business transactions are key to demonstrating credibility and value to the textile community. Each one shall aim to create new relationships and incremental business with TCBL playing a central role both as a knowledge contributor and a service facilitator. A number of example transactions are in development: 1. Yorkshire based Nomad Atelier is providing patterns/sealer samples to specialist short run producer Fashion Enter, of London, with the transaction facilitated by TCBL partner the Textile Centre of Excellence. The two companies haven’t done business before although they knew of the other’s existence. A slow summer season mean that progress is unlikely to be made before September. 2. Collaboration between TCBL Labs in Britain and Italy has led to a new business opportunity for companies from each country. Yorkshire based Nomad Atelier was introduced to Fabio Giusti, working with Trafi, a specialist dyer and textile recycling house in Prato, Italy. The two businesses were invited to attend TCBL_2017 in Athens where they viewed and discussed samples of needle punched fabrics and printed silk. Rita was interested in a number of fabric lengths and Fabio agreed to send swatches and 3 metre sampling lengths over to Britain for testing and style development. Research will need to be undertaken to fulfil labelling rules and to accommodate scalability. 3. A designer in Sicily is working with a print producer in the Veneto, facilitated by UCV. Work commitments mean that progress is unlikely to be made before September. 10


Short Runs TCBL Business Cases Textile & Clothing Business Labs

4. A group of British designers with individual portfolios aggregating demand in order to buy fabric from an Italian manufacturer – via pratoexpo - in larger quantities than would be possible as individual clients. This will be facilitated by the TCoE (UK) and Prato (Italy). 5. A group of designers around the Prato region will be offered the opportunity to work and collaborate in a shared space with access to business and textile support through Lottozero, assisted by Prato. 6. Slovenian based DALi Sport is interested in producing textiles for helicopter pilots from material with fire-proof characteristics as well as offering production of short runs for general sportswear (hiking, biking, running, etc.) and specialised sportswear (e.g. ski jumping, parachuting). The company was able to present its expertise in Athens at TCBL_2017. 7. Dusanka Herman is a Slovenian artist who produces small series of arts-fashion. She is willing to work with anyone who would provide silk in order to produce a short run from it and had previously sourced her silk from China, via a German supplier. TCBL’s Darko Fercej talked to his Greek colleagues and they identified TCBL member Tsiakiris, a supplier of organic silk in that country. The next step was to organise the purchase of silk from this company - Dusanka had no idea that she could even buy silk from Greece and was even more delighted when she realised that it would cost her less to do so. The silk arrived in June and was painted by Dusanka soon afterwards. She plans to make a short run of scarves and sell them. TCBL’s British contact, Ruth Farrell, has suggested that the work could also be digitised in order to scale up the collection for additional sales. 8. Business start-up Stephanie Hoole has been working with TCBL partner the Textile Centre of Excellence to provide her with the skills to develop both her maiden collection and her business acumen. She has been involved in a collaborative development with a short runs CMT unit in London. Now there is the possibility of a connection with a Slovenian based business whose expertise covers performance sportswear. 9. Collaborating with TCoE, Fashion Enter intends to expand the online fabric purchasing offer of 1 metre to 50 metres to encompass technical sports fabric. 10. Natasha Dolejsi, from Dolejsi fashion buttons visited TCBL_2017 in June order to talk to other businesses and seek to fashion new business connections. She was part of a Slovenian delegation organized by TCBL partner eZavod with three companies taking the opportunity to present their philosophy and business ideals to an enthusiastic audience. 11. A chance meeting at TCBL_2017 in Athens set up a knowledge transfer proposal between two TCBL participants. TCBL Associate Prisca Vilsbol, co-founder of Manufacture Copenhagen, was talking to TCBL Lab manager Ruth Farrell about the knowledge and skills involved in clothing design when it emerged that she was seeking to enhance her understanding of costings. What followed was simple but effective. Ruth agreed that TCBL would provide a knowledge transfer session via skype once they had returned from Athens with Prisca then using her enhanced knowledge to pass on the information to some of her Scandinavian contacts in turn. 12. New TCBL partner Sqetch has offered to team up with London based TCBL Associate Fashion Angel to offer a network and business support event for up to 67 of Sqetch’s UK fashion brands. 13. Tsiakiris Silk, from Greece, was part of the Jam sessions at TCBL_2017 in Athens. The business explained how it was a vertical operation able to produce silk and silk goods and was now encompassing digital printing on a 1+ short runs basis. Ruth Farrell, TCBL 11


Short Runs TCBL Business Cases Textile & Clothing Business Labs

Lab Manager, discussed collaborative possibilities with their representatives and realised that there is the potential to put them in touch with Marie Stenton, who Ruth has recently helped through TCBL, who designs and sells digitally printed silk scarves. 14. Ruth of TCoE Labs manager is working with UK start-up brand Sam & Nicholas. She has connected them with London based Fashion Enter where there is potential for the latter to provide them with short run production. Since Sqetch has joined TCBL as a partner, a joint programme of development of the platform will take place to investigate: • • • • •

Options for future income generation; Quality Assurance mechanisms (investigating ‘Trip Advisor’ models); Developing the depth and coverage of the Education Academy function (increasing the number and range of downloads available); Creating user communities (trialling physical meetings of users to investigate potential demand for additional services); Possible involvement of financial partners (to investigate the provision of an escrow account facility with associated insurance cover and potential ‘Business Angel; support for designers/start-ups/growth.

INITIAL TIMESCALE KEY DATES 1. 2. 3. 4.

Produce a basic blueprint of the model – end of March Test the model with the industry in Prato, Italy, mid-April Design to sale steps identified and agreed – end of May Working model with example transactions to be demonstrated – end of 2017

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APPENDIX 1:

DESIGN TO FULFILMENT PROCESS FLOW

STAGE 1- IDEA • • • • • • • •

Market research Consultation Establish USP Brand positioning Establish offer Decide sales route Decide target launch timings Create pathway for Brand development to launch

STAGE 2 - DESIGN • • • • •

Decide silhouettes/cad Range build Focus design details/colours/prints Source trims/fabric Decide branding

STAGE 3 – DESIGN DEVELOPMENT • • • • • • •

Procure sampling length of chosen fabric Produce tech pack (only if sampling is off site) Draft patterns First toile and fitting Sampling up to 4x stages per style Wearer trials/focus group Finalise each style/ sealer sample

STAGE 4 – PREPARING FOR PRODUCTION • • • • • • •

Create critical path Procure fabric, i.e. min order quantity/surcharge (trading Final master patterns Grading/specification charts Production Tech packs Gold seal sample (pre prod) Labelling/packaging

UK and offshore)

STAGE 5 – PRODUCTION 1-25PCS • • • • • • • •

Source CMT unit/factory Establish prices (maybe offshore thus agree currency) Agree payment terms/lead times Production sample/size set according to budget Production sample (if off shore) Quality Control checks Receive production Pay

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Short Runs TCBL Business Cases Textile & Clothing Business Labs STAGE 6 – PRODUCTION 26 -200 PCS • • • • • • • •

Source CMT unit/factory Establish new prices (maybe offshore thus agree currency) Agree payment terms/lead times Production sample/size set Shipment sample (if off shore) Quality Control Receive production Pay

BUSINESS SUPPORT E XPERTISE BUSINESS SKILLS PACKAGE Establishing your offer, Mapping route to sales, Market research, How to cost, Lead times, Getting paid, Invoicing, Tax returns/NI, Trading partners, Time management, Currency/trading off shore, Payment terms, Import/export, Rules and regulations, Copy writing, Issues/protection, Insurance, Sourcing, Contracts T ECHNICAL PACKAGE Branding, Design/cads, Range building, Colour pallets, Print focus, 1st patterns, Sampling stage (to 4x), Final patterns, Gold seal samples (pre prod), Size specs, Tech packs (graded charts/cads/details) ACCESS TO FINANCE Funding/grants various countries COMMUNITY DEVELOPMENT Sampling components/fabric, Source agent/trading partner, CMT/Production unit, Fabric supplier, Trims/components supplier, Printer, Wash house, Dye house, Finishing company, Logistics manager, Design development service, Labels and packaging suppliers, Freelance designers, Promotional material, Website builder, Service matcher, Focus groups

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APPENDIX 2: A DRAFT PROCESS FOR ONLINE TRANSACTIONS

Users log in to the Platform

The Platform offers assistance, e.g. NDA or design, production and costing advice.

Designer posts an opportunity

CMT suppliers bids against the specification

Terms of work agreed

Designer pays for goods to be held on the Platform via an escrow account

Goods received and accepted

The Platform releases payment

Feedback on the transaction provided by and to both parties

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Short Runs TCBL Business Cases Textile & Clothing Business Labs

DOCUMENT INFORMATION REVISION HISTORY This document is Annex 2 of TCBL Deliverable 4.2, “T&C Business Systems: Internal Pilots”, of 15.07.2017. Authors: Athanase Contargyris (MIRTEC), Michele Osella (ISMB), Maria Adele Cipolla (eZavod), Michela Bergamin (UCV), Jesse Marsh (Prato), Paolo Guarnieri (Prato), Richard Axe (TCoE), Ruth Farrell (TCoE), Darko Fercej (eZavod), Ana Sampaio (Sanjotec), Luca Leonarsi (ARCA), and Dieter Stellmach (DITF). This document in particular was authored by Ruth Farrell (TCoE). REVISION Version 1 Version 2

DATE 08.07.2017 15.07.2017

AUTHOR Ruth Farrell Jesse Marsh

ORGANISATION

DESCRIPTION

TCoE Prato

Full draft for review Layout as separate Guidebook

STATEMENT OF ORIGINALITY This deliverable contains original unpublished work except where clearly indicated otherwise. Acknowledgement of previously published material and of the work of others has been made through appropriate citation, quotation or both.

COPYRIGHT This work is licensed by the TCBL Consortium under a Creative Commons Attribution-ShareAlike 4.0 International License, 2015-2016. For details, see http://creativecommons.org/licenses/by-sa/4.0/ The TCBL Consortium, consisting of: Municipality of Prato (PRATO) Italy; German Institutes for Textile and Fiber Research - Center for Management Research (DITF) Germany; Istituto Superiore Mario Boella (ISMB) Italy; Skillaware (SKILL) Italy; The Oxford Brookes University (OBU) UK; imec (IMEC) Belgium; Tavistock Institute (TAVI) UK; Materials Industrial Research & Technology Center S.A. (MIRTEC) Greece; Waag Society (WAAG) Netherlands; Huddersfield & District Textile Training Company Ltd (TCOE) UK; eZavod (eZAVOD) Slovenia; Consorzio Arca (ARCA) Italy; Unioncamere del Veneto (UCV) Italy; Hellenic Clothing Industry Association (HCIA) Greece; Sanjotec - Centro Empresarial e Tecnológico (SANJO) Portugal; Clear Communication Associates Ltd (CCA) UK.

DISCLAIMER All information included in this document is subject to change without notice. The Members of the TCBL Consortium make no warranty of any kind with regard to this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Members of the TCBL Consortium shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material.

ACKNOWLEDGEMENTS The TCBL project has received funding from the European Union's Horizon 2020 Programme for research, technology development, and innovation under Grant Agreement n.646133.

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