Unit 6 tourism

UNIT 6: TOURISM Professor: Carmen Solano Alvarado

INDEX General Objective……….............................................3 Vocabulary & Useful Expressions…………………………3 Booking in a Hotel……………………………………………….4

Renting a Car……………………………………………………….4 Problems & Solutions…………………………………….…5-7 The Brits on Holidays………………………………………..8-9 Comparative & Superlative……………………….……..10 My Brochure……………………………………………………..11

UNIT 5: TOURISM OBJECTIVE: Ss will use vocabulary and expressions in order to talk about tourism and solve some situations.

Vocabulary List: Accommodation Dormitory double room family room single room youth hostel room service

fill in a form front desk receptionist book in advance no vacancies here you go request more info

arrival date departure date air conditioning make a reservation cancel a booking fill in the form

Asking a Customer about Seating in a Restaurant: Do you have a reservation?

How many people are going to eat?

There's a 15-minute wait.

Smoking or non-smoking?

We have reserved a table for 2 at 7 p.m. The name is …..

We don't have a reservation. How long do we have to wait?

Greeting Customers Seated at the Table Hi, how are you doing today?

Hello, how are you this evening?

Here's the menu I'll be with you in few minutes.

I'll come back to take your orders in a few minutes.

Hi, my name's …. I'll be your waiter this evening.

Would you like to order something to drink first?

BOOKING IN A HOTEL: R-How many nights are you going to _________?

C-Two nights R-What kind of room would you _________ ?

C-A double room with a shower.

R-Just a moment, I´ll check… I have a room on the 2nd ________.

C-How _______ is it?

R-It´s $ 25 per person and breakfast is included.

C-That´s a good price. I´d like to make a _____________ for that room, please.

R-Very well. May I have your ___________, please?

C-Conners R-Could you ________ that, please?

C-It's C-O-N-N-E-R-S. R-Thank you for your reservation. See you __________.

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Booking in a hotel R: Good morning, Summer Hotel, Francisco speaking. How can I help you?

C: Hi, we' ve booked a room R: Could I have your name, Please?

C: Sure, it's Mr and Mrs. Hernรกndez R: Could you spell your last name for me, sir?

C: H-E-R-N-A-N-D-E-Z R: just a moment, I'll check it on my computer.

Ok, Mr Hernรกndez, a double room for six nights.

C: How much would it cost?

R: A double room from July 17 th. It would cost $60 per night, breakfast included.

C: That's right , goodbye R: Goodbye, thank you for calling!

Renting a car A: Hello, Safe Cars. How Can I help you?

C: Hello I'd rent ed a car. I called yesterday.

A: Can I have your name, please, sir?

C: It's Spencer. Mr John Spencer.

A: Was that a Mercedes car?

C: Yes, That's right. With air conditioning. I'd like the car for seven days. Could I confirm the price?

A: Total cost including insurance is $300 And when are you picking up the car, Mr Spencer?

C: Tomorrow morning at 10 am.

A: Great, see you then Role Play: Use the vocabulary and expressions given to role play a situation in a hotel or a restaurant. Be creative. Be ready to act out for the class.

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Problems and Solutions Problems: One problem is that . . .

One problem is . . .

Solutions: One solution is to . . .

We could . . .

I think we should . . .

I recommend that . . .

Agreeing: I think it’s a good idea.

I agree with _______.

I am for __________.

Disagreeing: It’s a good idea but _____ I disagree with ______ because I am against it because ________ The problem with that is . . .

Activity: You are the management staff of a large resort hotel. Lately, you have had a lot of problems. You must discuss these problems with the other managers and then come up with solutions. The hotel is on an island surrounded by beautiful beaches, coral reefs, and mountains. It seems like the perfect place to have a hotel but . . . .

Problem Cards Theft: There is a lot of theft at the hotel. Someone is stealing food from the kitchen , money from front desk, and sports equipment from the gym. Guests have also complained that somebody stole their wallets.

Guests are bored: Guests have complained that there is nothing to do. There are no activities at night. In the day, there are few sports and nothing to see.

Complaints about the food: The guests have complained that the food tastes terrible. They also complained that the food is the same every night. Some vegetarians were very angry because every dinner has meat.

There are few guests: Very few people know about the hotel. And the guests say it is too expensive. Complaints about the staff: Many guests say that the staff is rude and unhelpful. The staff members argue with each other. Sometimes they swear at the managers.

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Many things are broken: The roof leaks and many TVs in the room don’t work.

Sometimes there is no electricity or hot water.

The hotel is difficult to get to: There are no buses coming from the airport to the hotel. The taxi from the airport to the hotel is very expensive.

Management Discussion Problem: Possible Solutions: Management Recommendation: Problem: Possible Solutions: Problem: Possible Solutions: Sample Dialogue Manager 1: Thank you for coming. I wish to discuss the problems that we have been having recently. And then if anybody has some ideas, please share them.

Manager 2: One problem is theft. Somebody is stealing money from the front desk and food from the kitchen. As well, somebody is going into the guest rooms and stealing their luggage.

Manager 3: One solution is to change the locks. If we do that the thief won’t be able to get in.

Manager 4: I disagree. The problem with that is that we already have locks and the thief can get into the rooms. Even if we change the locks we may still have problems.

Manager 2: Well, we could hire a security guard for each floor. Then we would have no problems.

Manager 4: I think that’s a good idea.

Manager 3: That’s a good idea, but security guards are very expensive. We can’t afford one security guard on each floor.

I think we should hire a few security guards and install some video cameras.

Manager 1: I agree with installing cameras. It’ll be a lot cheaper.

Manager 2: I am for installing cameras too.

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Activity: Write about the problems, solutions, agreement s and disagreements for the situation.

Dear Mr. Gunn, At the latest management meeting, we discussed the problems we are having at the hotel and possible solutions to these problems. I am writing this letter to give you our recommendations.

One problem we have is __________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ____________________________Another problem we have is __________________ _____________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ _________________________________________________

I hope this discussion will help to solve our problems. I look forward to hearing your decision.

Yours sincerely, _________________________________________ The Brits on holiday First, match these words and expressions with their explanations. a. soap opera 1. A group of people living outside their country b. expat community 2. Holidays in a house that can be pulled by a car c. caravanning holidays 3. People with rucksacks who are not afraid d. a little further afield 4. TV series e. intrepid backpackers 5. a little further away f. holidays not requiring a phrase book 6. holidays where English is spoken

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Read this text about the British.

When you think of the British on holiday, you think immediately of Spain. Cheap trips to the sun with good food and friendly people have been attracting Brits for almost 40 years. It is also one of the top destinations for the British to live if they decide to leave ‘Blighty’. This phenomenon even inspired a television soap opera, the BBC’s Eldorado, which was set in an expat community on the Costa del Sol. For those in search of fine food and drinks, France, of course, has always been popular. It also has the advantage of being close to the UK. The ferry journey from England takes between four and nine hours, making it the perfect destination for a driving or even caravanning holiday.

A little further afield, but still reachable by car, is Italy.

The British love affair with the land of lovers began in the eighteenth century. By the 1920s, cities like Florence had well-established English communities, many of whom refused to leave even when the Second World War devastated the country.

In the 1980s Tuscany began to become extremely popular again with the British and remains so. In fact, so many British now have holiday homes there that is sometimes referred to as ‘Chiantishire’. Many young British people now spend their holidays in the discos and nightclubs of Ibiza so much that these once sleepy idyllic islands now resemble a permanent Saturday night in a British city center. Recent falls in the price of airline tickets have opened up new destinations for the British. Thailand, once the destination of the most intrepid backpackers is now popular with Brits of all ages.

Fly-drive holidays to the United States are also a common feature of summer holidays.

Perhaps the attraction of the common language helps there. Added to the list of destinations not requiring a phrase book are, of course, Australia and South Africa.

Both are popular among the British. So, if they could go anywhere, where would the British go? A recent television poll put the Grand Canyon at the top of the list. This was closely followed by the Great Barrier Reef, and Zimbabwe’s Victoria Falls. It seems that impressive nature is what really gets the British excited.

Read the text again and find the following phrases.

1. a colloquial (every day) word for ‘British people’ 2. a colloquial word for ‘Britain’ 3. a strange happening 4. a passenger boat 5. a joke name based on a British county name 6. a word that means ‘quiet’ 7. a phrase meaning holidays involving planes and cars 8. another word for ‘vote’

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Now answer these questions 1. What attracts British people to Spain?

2. In what decade did Spain first become popular for the British?

3. Which two countries do the British usually go to by car?

4. What is the most popular part of Italy for the British?

5. Why have the British started travelling outside of Europe?

6. What destination would the British most like to visit?

Now go back and underline the adjectives from the reading that begin with the following letters and then write the comparative and superlative forms on the right.

1. c _ _ _ _ _____________________________________ 2. s _ _ _ _ _ ____________________________________ 3. p _ _ _ _ _ _ __________________________________ 4. c _ _ _ _ _ ____________________________________ 5. c _ _ _ _ _____________________________________ 6. i _ _ _ _ _ _ _ _ _ ______________________________ The big hole in the ground Here is some more information on the Brits’ most popular destination: the Grand Canyon. Before reading the text, check that you understand these words. hiking • pine tree • canyon • rim If you like hiking, the Grand Canyon is for you. You can choose from a variety of hikes that range from easy to difficult. If you want to take a short hike, you can choose a day hike around the rim of the canyon. It is an easy way to see the landscape. However, if you want to hear the birds singing and smell the fresh pine trees up close, you need to choose an overnight hike. If you dislike the heat, do not hike to the bottom of the canyon in summertime; it can get very hot. You will feel the cool air the higher up you are in elevation. No matter which hike you choose, though, just enjoy it; it is the world’s most spectacular hole in the ground.

Vocabulary: When we express our emotions or use our senses, we often use the following verbs: Senses: smell, taste, see, hear, look, sound like Emotions: like, love, hate, dislike, want, need, feel, enjoy Some of these verbs can be followed by another verb in the infinitive or ‘-ing’ form.

I smell the fresh mountain air.

She hates to go shopping.

My mother needs to help me with my homework.

We love hiking.

Can you taste the pepper in the sauce?

I hear a noise. It sounds like a bird.

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A. Write sentences using the senses to describe your favorite holiday place.

1. I hear _________________________________________________ 2. I see___________________________________________________ B. Write sentences to express your emotions about your favorite holiday place.

1. I like __________________________________________________ 2. I love__________________________________________________ 3. I prefer________________________________________________ C. Write sentences to express your emotions about a place you do not enjoy.

1. I dislike _________________________________________________ 2. I hate ___________________________________________________ D. Discuss the following questions with a partner.

1. Do you like to go shopping on your holiday?

2. Which is more relaxing, a weekend in the forest or a weekend at the beach?

3. Do you feel happier when you are with friends or alone on holiday?

My favorite place in the whole world A. Think of your favorite travel destination. How would you describe it? Here are some useful words for talking about travel. Use them to describe your favorite travel destination to your partner. Next, listen as your partner describes his or her favorite destination. cheap • expensive • breathtaking • gorgeous • safe • dangerous • comfortable • quiet • hot - chilly • crowded • lively – amazing – windy – noisy – interesting – boring.

B. With your partner, compare the two places, decide which place: … has better food and/or restaurants .… has more interesting things to see …. Is more expensive/ crowded

… has friendlier people ... Is hotter in the summer … is livelier / safer

The comparative form of an adjective is used for comparing two people or things (e.g. he is taller than me).

The superlative is used for comparing one person or thing with every other member of their group (e.g. he was the tallest boy in the class).

Adjectives with one syllable If the adjective has one syllable, then the letters -er or -est are added: warmer warmest quicker quickest Adjectives with two syllables Use the words ‘more’ for the comparative and ‘most’ for the superlative: more famous most famous One-syllable adjectives that end with a single consonant double this consonant When adding -er or -est: bigger biggest wetter wettest

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EXTRACLASS WORK 5% Make your own travel brochure A. Get into a small group and decide on a travel destination you would like to write about. Use the Internet to find information, if you can.

B. Make a list of vocabulary and expressions you want to use in your brochure.

D. Make a list of specific places and facilities you may find: hotels, transport, prices.

E. Try to plan one day of activities for visitors, such as places to visit and how to get around. Design the brochure. Use pictures and maps. Then share your material with the class. Which place you choose and why?

Vocabulary & Expressions

Places & Facilities

My Brochure Destination:____________ Day 1:_______________________________________ ____________________________________________ Day 2: ______________________________________ ____________________________________________ Day 3: ______________________________________ ____________________________________________ Day 4: ______________________________________ _________________________________________

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