Emergency 000

For 8 years +

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EMERGENCY 000

Activities to teach corr ect use of the emer gency correct emergency 000 number to contact the fir e, police and fire, ambulance ser vices in Austr alia. services Australia.

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© ReadyEdPubl i cat i ons •f orr evi ew pur posesonl y•

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Written by Frank and Mary Filmer. Illustrated by Melinda Parker. © Ready-Ed Publications - 1999.

Published by Ready-Ed Publications (1999) PO Box 276 Greenwood Perth Australia 6024 E-mail: info@readyed.com.au Web Site: www.readyed.com.au COPYRIGHT NOTICE Permission is granted for the purchaser to photocopy sufficient copies for non-commercial educational purposes. However, this permission is not transferable and applies only to the purchasing individual or institution.

ISBN 1 87397 259 5

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Contents P age Page Section 1 - Using 000 Teacher Information ................................................. 4 When to Use 000 ..................................................... 5 When Not to Use 000 .............................................. 6 Helping Those in Trouble ......................................... 7

r o e t s Bo r e p ok u S Section 2b - Fire - Health and Safety Issues Teacher Information ........................................ 12, 13 Causes of Fire........................................................14 Fire Emergency Plan in Your School ...................... 15 Fire Emergency Plan in Your Home ....................... 16 Smoke Alarms .......................................................17 Crawl Low in Smoke .............................................. 18 Stop, Drop, Cover and Roll .................................... 19 Firefighter Pat’s Fun Jigsaw .................................. 20

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Section 2a - Using 000 for Fir gencies Firee Emer Emergencies Teacher Information ................................................. 8 A Fire Emergency (1) ............................................... 9 A Fire Emergency (2) .............................................10 A List for an Emergency ......................................... 11

Section 3a - Using 000 for P olice Emer gencies Police Emergencies ©R e a d y E d P u b l i c at i ons Teacher Information ............................................... 21 Telephoning the Police Emergency Service ...........22 •f orPolice r ev i ew(1)p ur posesonl y• Emergency .............................................23 Police Emergency (2) .............................................24 Police Crossword Puzzle ....................................... 25

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Section 3b - P olice - Health and S afety Issues Police Safety Teacher Information (Safety Issues) ...................... 26 Crossing the Road ................................................. 27 About Bicycle Helmets ...........................................28 Helmets Save Lives ................................................29 Helmet Safety .........................................................30

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Section 4a - Using 000 for Ambulance Emer gencies Emergencies Teacher Information ............................................... 31 Ambulance Emergency (1) .................................... 32 Ambulance Emergency (2) .................................... 33 Ambulance Driver Pat’s Emergency Plan ..............34 Section 4b - Ambulance - Health and Safety Issues Teacher Information ............................................... 35 Safety Around the Home ........................................36 First Aid Kits for the Home ..................................... 37 Design a Safety Poster .......................................... 38

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Foreword Emergency 000 “Police, Fire and Ambulance” About the Book

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This book was designed to aid in teaching about Emergency Services. It will fit into health education, drama and art programmes.

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The worksheets in this book are designed to provide the child with a complete set of learning activities about the different emergency services available in Australia. The book is divided into four sections. The first section “Using 000” contains general information about using the 000 emergency number while the remaining three sections deal specifically with the emergency services being examined (Police, Fire and Ambulance). There are a variety of activities which give children the opportunity to learn and practise the correct way to telephone each emergency service. Each emergency service also includes some activities dealing with health and safety issues that reinforce the concept that prevention of a harmful situation is far better than curing it.

N.B. All the activities in this book can be linked to outcome statements 2.12 and 3.12 of the Safety Strand of the National Health and Physical Education learning area.

How the Emer gency Number W orks Emergency Works

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There are approximately one million calls made throughout Australia to the 000 number each month. Of these calls only 25-30% are real emergencies. The remaining 70-75% are “nuisance” calls which is of great concern.These calls have the potential to delay a genuine cry for help.

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Once 000 is rung, it is transmitted to a call centre where Telstra’s agents answer it. As from mid1999 all 000 calls are received in Sydney and then forwarded on to the relevant state and/or the requested emergency service. In 85-90% of the cases the calls are answered in less than 5 seconds. Most 000 emergency calls are free but if a blue phone is used a charge may apply.

In 2001 Telstra once again reached an important milestone which improved the call handling of 000 calls from mobile phones.

When the Telstra agent answers the 000 emergency call at the centre, the location of the incoming call is displayed on their screen. This only applies if the call is from a fixed phone. This is to help in the case of a real emergency but is also used to try to stop nuisance calls. Children need to be taught not only the right way to telephone the emergency number but the importance of not making nuisance calls, which may prevent a person in real need of assistance from gaining access to the emergency services as quickly as possible.

Acknowledgement

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This publication refers to material from Health and Physical Education – a curriculum profile for Australian schools.. This document is published by Curriculum Corporation, St Nicholas Place, 141 Rathdowne St, Carlton, Victoria, 3053.

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Section 1: Using 000

Teacher Information The triple 000 emergency number is to be used only in a FIRE, POLICE or AMBULANCE emergency.

Some emergency situations might be: Fire; Hazardous chemical spills;

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Road accidents; Well rescues;

The critical information children need to tell the emergency operator is: WHAT’S THE EMERGENCY? What’s wrong?

THEIR NAME.

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Any emergency that has the potential to be life threatening and requires the immediate attendance of the POLICE, AMBULANCE or FIRE DEPARTMENT.

WHERE IS THE EMERGENCY? Give the address, include building number, apartment number, nearest cross street. The name of the building is also helpful.

THEIR TELEPHONE NUMBER.

© ReadyEdPubl i cat i ons They must also remember to SPEAK CLEARLY. •f orr evi ew pur posesonl y• Some actions that can be undertaken while children wait for the emergency service WHO NEEDS HELP? Age/number of people.

to arrive are:

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KEEP THE PHONE LINE CLEAR after the 000 call is made.

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ASSURE THE PATIENT that help is on the way.

DIRECT SOMEONE TO WAIT OUT FRONT in a safe place to meet the ambulance and lead the way.

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WAVE A FLASHLIGHT in the air or turn on flashers of a car or porch light if it’s dark or visibility is poor.

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HAVE A VISIBLE ADDRESS, easily readable from the street.

ALWAYS STAY CALM.

NEVER PHONE FROM A HOUSE THAT IS ON FIRE - go next door or to the nearest phone box.

Remember that 000 calls are free.

Stress to the children that they should never use the 000 number unnecessarily and that there are penalties in place if it is used wilfully. The calls are able to be traced!

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Section 1: Using 000

When to Use 000 The 000 emergency number is only to be used for FIRE, POLICE or AMBULANCE emergencies.

Some emergency situations are: when somebody is choking; when somebody is electrocuted; there is a fire in a house.

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Think of some other dangerous situations when the emergency number should be used. ......................................................................................................................................................... .........................................................................................................................................................

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......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... .........................................................................................................................................................

When you phone 000 you should remember: stay calm; speak clearly.

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The 000 number will connect you to a Telstra operator, who will ask what service you require.

What are the three services?

2. ......................................................................................................................................................

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3. ......................................................................................................................................................

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Look at the illustrations below and decide which emergency service should be asked for after you have rung the 000 emergency number. Write the service in the space.

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Section 1: Using 000

When NOT to Use 000

The 000 emergency number is only to be used for FIRE, POLICE and MEDICAL emergencies.

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Discuss whether the following situations are emergencies or not.

Write ‘yes’ or ‘no’ depending on whether or not you think 000 should be used.

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Ask yourself: Is it an emergency situation?

If it is, ring 000.

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Section 1: Using 000

Helping Those in TTrouble rouble

If you phone the emergency number unnecessarily you can be fined.

Remember that the calls can be traced!

There are things you can do to help in an emergency that is not life threatening.

Brainstorm and list some other things that you could do. e.g.

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Apply first aid,

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......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... .........................................................................................................................................................

If you had to ring the 000 emergency number at night, what are some of the things you could do so the emergency service could find you more easily?

e.g.

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Stand out front ad torch and wave iti in n the

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Emergency services advise NOT to use the 000 number unless there is a real emergency or a situation where police, fire or ambulance services are required.

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What do you think some consequences might be of unnecessary use of the 000 number?

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......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... .........................................................................................................................................................

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Section 2a: Using 000 for Fire Emergencies

Teacher Information When to Call the Fir vice Firee Ser Service The type of emergencies that require the fire service are: Fire;

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Road accident rescues;

Rescue from damaged or collapsed buildings;

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Hazardous chemical spills.

The following information should be emphasised to the children in the case of these emergencies.

Always try to find an adult first.

000 calls are initially received in Sydney and will be then put through to the relevant state. Children will need to say what area and state they are in, as a place name may occur in more than one state.

© ReadyEdPubl i cat i ons Children stay clear of i the firefighters and their equipment.

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The sooner the fire service is called the sooner help will arrive.

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Children must wait in a safe place while waiting for the fire service to arrive.

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Section 2a: Using 000 for Fire Emergencies

A Fir gency (1) Firee Emer Emergency Role Play Activity

The house next door is on fire and you think some of the family members are still in the house.

You need to act quickly. Go inside your own house and phone the triple 000 emergency number.

(You should always try to find an adult to help first.)

Complete the script below to show what information you should give the operator.

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Operator: What service do you require? Police, Fire or Ambulance?

You: ..................................................................................................................................................

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Operator: What state are you calling from, please?

You: ..................................................................................................................................................

Operator: Connecting you through.

Fire service operator: Hello, fire service.

You: My name is ...............................................................................................................................

© ReadyEdPubl i cat i ons There is a fire next door at r ................................................................................................................

• f o r evi ew pur posesonl y• I live at ..............................................................................................................................................

Fire service operator: What is your nearest cross road?

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Fire service operator: What is your telephone number, please?

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You: ..................................................................................................................................................

You: ..................................................................................................................................................

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Fire service operator: We are on our way. Make sure you wait in a safe place.

When you have completed your script, practise it with a partner to make sure you stay calm and speak clearly.

REMEMBER: What are the important pieces of information you need to give the operator? ......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... .........................................................................................................................................................

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Section 2a: Using 000 for Fire Emergencies

A Fir gency (2) Firee Emer Emergency

There are six steps that you need to follow in a fire emergency situation.

Fill in the missing steps below.

1. You see the house next door on fire.

2. ......................................................................................................................................................

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3. When the operator answers ask for the .......................................................................................

5. Explain where the fire is.

4. Tell the operator your ......................................... ,.........................................................................

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and nearest..................................................................................................................................

Illustrate steps 1, 2 and 6 above.

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6. Stay ..............................................................................................................................................

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A cross street or intersection is where two streets meet.

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Draw a street map to show the street you live on and the nearest cross street or intersection.

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Section 2a: Using 000 for Fire Emergencies

A List for an Emer gency Emergency

Complete this emergency procedure chart.

You can put it on your fridge at home in case you ever need to phone the fire brigade.

1. When there is a fire, dial ..................................................................................................

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2. Ask for the .......................................................................................................................

3. Tell the emergency operator ...

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where the fire is (leave blank) ..............................................................................

your address ........................................................................................................

your name ............................................................................................................. nearest cross road ...............................................................................................

© ReadyEdPubl i cat i ons Things to Remember •f orr ev i ew pur posesonl y•

your telephone number ........................................................................................

Always keep .........................................................................................................

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Speak ...................................................................................................................

Try to find an .................................................................................................. first.

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Find a ...............................................................place to wait for the fire brigade.

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Section 2b: Fire - Health and Safety Issues

Teacher Information

The Fire Health and Safety Issues dealt with in this section of the booklet are: Causes of Fire.

Fire Emergency Plans.

Smoke Alarms.

Preventative and Emergency Actions.

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Causes of Fir Firee

Children have to be aware of the many different ways that a fire can be caused in the home.

Some of the causes that can be discussed with the children are:

Fires caused in the kitchen when cooking.

Heaters and fireplaces.

Leaving electrical appliances, such as irons, on.

Cigarettes burning.

Faulty wiring.

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Faulty electrical equipment.

© ReadyEdPubl i cat i ons • orr evi ew pur posesonl y• Make sure thef children know:

Fir gency Plans Firee Emer Emergency

It is important that children are familiar with the whole school emergency fire drill as this will determine what action will be taken in the classroom in the event of a fire.

The correct emergency exit.

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What position the class stands in at the meeting place.

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Where the safe meeting place is.

The pathway through the school from the classroom to the meeting place.

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A second exit from the classroom in case the first emergency exit is too dangerous to use.

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Smoke alarms can save lives. Most fatal home fires occur at night while people are asleep.

Smoke alarms or detectors can wake people up in time to escape from a fire.

There are some important things to remember about placing smoke alarms Smoke alarms should be mounted high on a wall or ceiling because smoke rises.

Don’t install smoke alarms near a window or a door where there are drafts.

Each floor of a house should have smoke alarms (especially attics and basements).

Alarms should be installed in every bedroom, the dining room, family room, hallways, kitchen and the garage.

Smoke alarms should not be placed at the top of a stairway.

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Looking after smoke alarms It is extremely important to look after smoke alarms to make sure they are working properly at all times.

Test and clean regularly.

Replace batteries at least once a year.

Never paint a smoke detector.

Keep alarms clear of dust and cobwebs.

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Follow the manufacturers’ recommendations for installation, testing and maintenance.

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Remember, one alarm is better than none and two alarms are better than one!

Stop, Drop, Cover, Roll.

In the event that you catch alight, the STOP, DROP, COVER and ROLL technique should be employed. You should STOP because any movement will fan the flames. You should then DROP to the ground. You should COVER your face with your hands to protect it, and ROLL until the flames go out.

Emergency Procedure

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If a child is burned the most important action is to put the fire out and then put cold water on the skin FAST! If a rug or similar object is being used to smother flames it is important to check that it is not flammable as there have been cases of people being badly burnt becasue of rescuers using material which ignites with heat.

Crawl Low in the Smoke

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Because the smoke rises, it much safer if you are caught in a fire to crawl underneath the smoke.

Before you exit a room the door or window should be tested. If it is very hot this means that there is fire behind it and another exit must be found by crawling along the floor.

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Section 2b: Fire - Health and Safety Issues

Causes of Fir Firee

Firefighter Pat says:

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There are a lot of ways that a fire can start.

In each smoke cloud give an example of how a fire might start and illustrate your ideas.

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1. Frayed electrical cords.

2.

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Section 2b: Fire - Health and Safety Issues

Fir gency Plan Firee Emer Emergency in Y our School Your

Your teacher will show you a copy of the whole school fire emergency plan. Find out and discuss the following information.

What the fire emergency signal is .................................................................................................

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Which exit you use in your classroom if there is a fire emergency. ............................................... ......................................................................................................................................................

Where the meeting place is (usually the school playing field).......................................................

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What the pathway is you take from your classroom to the meeting place. ..................................

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Draw a floor plan of your classroom in the box below and label:

the emergency exit; where you sit;

one other exit to use if you are unable to use the emergency exit.

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Practise the fire drill procedure in your classroom.

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Section 2b: Fire - Health and Safety Issues

Fir gency Plan Firee Emer Emergency in Y our Home Your

Draw a floor plan of your house and label: The external doors; Your bedroom;

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Emergency routes out of the house in case of fire;

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One other exit to use if you are unable to use the external doors.

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Section 2b: Fire - Health and Safety Issues

Smoke Alarms

Brainstorm all the important things to remember when placing a smoke alarm correctly.

List four important points about smoke alarm placement.

1. ......................................................................................................................................................

2. ......................................................................................................................................................

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3. ......................................................................................................................................................

4. ......................................................................................................................................................

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Draw an x in each place in this house where you think a smoke alarm should be placed.

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Section 2b: Fire - Health and Safety Issues

Cr awl Low in Smoke Crawl

A very important thing to remember if you are in a fire is:

“Crawl low in the smoke to escape a smoke filled room.”

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Draw a picture of Firefighter Pat escaping from this smoke filled room.

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Fill in the missing words to make up a list of fire safety rules about how to escape a smoke filled room. test, fire, cupboard, touch, window, low, door, bed

1. Keep your head ............................................................................................................................

2. Crawl to the nearest ....................................................... or ........................................................

3. Always ............................................................................ the ...................................................... first before you open it. It might be hot.

4. When the door is hot there is .................................................... behind it. Find another way out.

5. Never hide in a .................................................. or under a ........................................................

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Section 2b: Fire - Health and Safety Issues

Stop er Stop,, Drop Drop,, Cov Cover er,, Roll

DRAW in the boxes: If your clothes catch fire you need to ...

DROP

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STOP

ROLL

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Remember Never run - it fans the flames.

Protect your face by covering it with your hands.

Rolling over and over smothers the flames.

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Would you be able to help in an emergency?

Think of some actions you could take if your friend’s clothes caught alight. e.g.

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Role Play Practise the STOP, DROP, COVER, ROLL technique.

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Section 2b: Fire - Health and Safety Issues

Fir efighter P at’s F un Jigsaw Firefighter Pat’s Fun

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Colour in the pictures below.

Paste the page onto some firm card and cut out to make a jigsaw puzzle.

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Section 3a: Using 000 for Police Emergencies

Teacher Information The children need to be aware that when they ring the 000 emergency number that they are being connected to a Telstra operator and not to the actual emergency service that they require. They need to ask clearly for the service that is needed. A large percentage of 000 emergency numbers called each year are nuisance calls which could prevent vital help from reaching a person in real need. If a person is caught making a nuisance call to a 000 emergency number there are penalties, such as fines, that can be imposed on the person. All 000 emergency calls can be traced to where the call was made from.

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bomb threats,

car accidents,

any emergency situation that involves a crime.

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The Police Emergency number can be called for a variety of situations where a police presence is required:

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Section 3a: Using 000 for Police Emergencies

Telephoning the P olice Emer gency Ser vice Police Emergency Service

The Emergency

Outside your house you see a bad car accident and no one else is home.

Help is urgently needed and the police have to be telephoned right away.

You must telephone the emergency 000 number.

The telephone number will connect you to a Telstra operator, who will ask you what state you are in and what service you require.

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Put a cross in the correct box.

Remember

Always stay calm and speak clearly so you can be understood.

Always try to find an adult first.

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Police

When you speak to the emergency service person you will need to give the following information.

Write in the correct information, using the emergency described above.

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•f orr evi ew pur posesonl y• 2. Your name: ...................................................................................................................................

1. The nature of the emergency: ......................................................................................................

3. Where the accident happened: ....................................................................................................

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4. Your address: house number, street and suburb: ....................................................................... .........................................................................................................................................................

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5. The nearest crossroads: ..............................................................................................................

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6. Your telephone number: ...............................................................................................................

Make a map of your street and the nearest crossroads. Show your house on the map.

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Section 3a: Using 000 for Police Emergencies The emergency situation

Police Emer gency (1) Emergency

You witness a car accident in your street and run home to tell an adult. Your mother telephones the 000 emergency number to inform the police about the accident.

Fill in the speech bubbles to show what is being said.

r o e t s Bo r e p ok u S Hello, Police Service.

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What state are you in please? And which service do you require - Fire, Police or Ambulance?

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What is your name, address and telephone number?

What is the nearest crossroad to the accident?

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In small groups, role play the above situation. Remember these important steps.

Mother phoned the 000 emergency number.

When the emergency operator answered, mother asked for the police.

Mother gave her name, address, nearest cross road and telephone number.

She kept everybody away from the accident scene until the police arrived.

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Section 3a: Using 000 for Police Emergencies

Police Emer gency (2) Emergency

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Police Officer Pat wants you to remember all the important things about making a 000 emergency call but the information has become muddled.

Cut out the information boxes at the bottom of the page and place them in the order in which they happened. Draw small pictures to illustrate the sequence.

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Mum gives her name to the police department operator.

The police operator reads back the address and the nearest crossroads.

Mum said where the accident was and gave the nearest crossroads to the accident.

Mum phoned the 000 emergency number.

The emergency number operator asked which service was required.

Mum replied that she needed the police.

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The family keeps away from the scene of the accident.

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Section 3a: Using 000 for Police Emergencies

Police Officer P at’s S afety Crosswor dP uzzle Pat’s Safety Crossword Puzzle 1

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1. Where two roads intersect.

4. The person who answers an emergency call.

2. We should always wear a helmet when using one of these.

3. The place where you should cross the road.

5. You should be careful when you cross this.

7. What we use to call the 000 number.

6. A person who helps us cross the road safely.

8. A good colour for protective clothing.

10. A hoax call.

11. Worn on knees and elbows.

9. Penalty for making a nuisance call.

12. Indicates where we live.

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Section 3b: Police - Health and Safety Issues

Teacher Information SAFETY ISSUES

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In many states it is law to have an Australian Standard 2063 or Snell Foundation Standard helmet on when riding a bicycle. These helmets can be identified by the approval sticker attached to the helmet. Students should be encouraged to purchase these approved helmets instead of the many cheaper helmets that are on the market today. The helmets should be white, yellow or fluorescent in colour as this will make them easier to see. Reflective strips can also make the helmet more visible. The helmets should be lightweight, provide good airflow from the back and should always be worn correctly positioned, fitting firmly on the head. To ensure that the helmet fits correctly and is always visible, they need to be kept clean both inside and out.

People involved in bicycle accidents have suffered brain damage which possibly could have been lessened or prevented if the rider had been wearing a helmet. Students should be aware that they could be risking their lives by riding without a helmet or not wearing their helmet correctly.

Skateboard riders and in-line skaters must not only wear a helmet, but must also have protective knee and elbow pads. Skateboard riding and roller-skating should be limited to safe places or to approved ramps and areas especially designed for these sporting activities. Riding skateboards or roller-skating on roads or footpaths is potentially dangerous to riders as well as to pedestrians and motorists.

© ReadyEdPubl i cat i ons •f oadmitted rr e v i ew p ubecause r poofs essustained onl y •they Many children are to hospital every year injuries because were not wearing the correct protective gear.

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If children are taught to always wear the correct protective clothing while participating in these types of activities, it is possible they will be saved from unnecessary pain or injury or even from losing their lives.

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Section 3b: Police - Health and Safety Issues

Crossing The Road Rules for Crossing the Road 1. Look both ways and listen for traffic noise, then look again.

2. Always cross the road at a crosswalk or at traffic lights. If there is a traffic warden, you should cross the road with them.

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3. Never run. Walk straight and quickly across the road to the other side.

4. Never cross the road between vehicles. You might not be seen by the oncoming traffic.

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Draw yourself crossing the road correctly.

© ReadyEdPubl i cat i ons •f orr evi ew pur posesonl y• Look left

Listen

The TTrraffic W ar den War arden

Look again

Cross safely

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Look right

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A traffic warden is a person who helps you cross the road safely at a crosswalk. Many schools have traffic wardens that help school children cross the road safely before and after school. You should follow their directions at all times.

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Do you have a traffic warden at the crosswalks at your school? .....................................................

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How can you identify the traffic warden? ......................................................................................... .........................................................................................................................................................

If your school doesn’t have a traffic warden, how do you make sure that you cross the roads safely before and after school? ......................................................................................................................................................... .........................................................................................................................................................

What are some of the other safety measures you can think of that help you get to and from school safely? ......................................................................................................................................................... ......................................................................................................................................................... .........................................................................................................................................................

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Section 3b: Police - Health and Safety Issues

About Bicycle Helmets

APPROVED BY

NELL

TM

MEMORIAL FOUNDATION

Australian Standard AS 2063

Made under a quality scheme by Standards Australia

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Serial No

B 2585025

000000 0

In many states, it is law that you wear a bicycle helmet. Bicycle helmets which conform to required standards have Australia Standard 2063 or Snell Foundation Standard approval stickers attached to them.

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Label the helmet below by showing the most important parts: the outer skin, the strap.

Colour the helmet a bright colour and include a fluorescent strip.

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The Police Service advise that you wear an approved bicycle helmet at all times when riding a bike.

A bicycle helmet should be white, yellow or fluorescent in colour and have a reflective strip to make it easier to see. The helmet should be lightweight and provide good airflow from the back.

The helmet should fit firmly on the head and always be worn in the correct position. It should be kept clean.

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Why should your helmet always be kept clean? .......................................................................... .........................................................................................................................................................

What other sports and activities require that you wear a helmet? .................................................... .........................................................................................................................................................

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Section 3b: Police - Health and Safety Issues

Helmets S av es Sav avee Liv Lives

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Draw the correct protective gear on the children playing in the park.

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What other things can be worn to reduce injuries if you fall off your bike or skates? e.g.

......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... .........................................................................................................................................................

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Section 3b: Police - Health and Safety Issues

Helmet S afety Safety

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Police Officer Pat wants you to design a poster to encourage children to always wear a helmet when skating or riding.

Brainstorm some interesting slogans and then design your poster below using your favourite slogan, e.g. HELMETS DO SAVE LIVES.

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The posters can be displayed around your school.

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Section 4a: Using 000 for Ambulance Emergencies

Teacher Information The most important function of an ambulance is to be quickly available in an emergency situation to attend accidents. This can involve the treatment of patients at the accident scene as well as the transportation of the patients to the appropriate emergency facility or hospital.

Ambulances do a lot of work in the community that we live in. They take people who are unable to drive to hospital appointments, they transfer patients from hospital to hospital and they are in attendance at sporting events like the speedway and horse racing.

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St John Ambulance also run Health and Safety Approved First Aid training for the public. Some medical equipment and a variety of first aid kits can also be purchased at St John Ambulance.

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Ready-Ed Publications

Section 4a: Using 000 for Ambulance Emergencies

Ambulance Emer gency (1) Emergency

What emergencies could happen in your home that would require you to ring the 000 emergency number, requesting an ambulance? ......................................................................................................................................................... ......................................................................................................................................................... .........................................................................................................................................................

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.........................................................................................................................................................

Choose one of the emergencies to complete the script for the following play.

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REMEMBER YOU SHOULD ALWAYS ASK AN ADULT TO RING THE EMERGENCY NUMBER IF YOU CAN! Action: You ring the 000 emergency number. Stay calm and be prepared to speak clearly.

Operator: What service do you require - police, fire or ambulance?

You: ..................................................................................................................................................

Operator: What state are you calling from, please?

You: ..................................................................................................................................................

© ReadyEdPubl i cat i ons Ambulance operator: Hello, ambulance.

•f orr evi ew pur posesonl y• You: Hello, my name is ................................................................................... and the emergency is Operator: Connecting you through.

Operator: What is your address and nearest cross road?

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You: ..................................................................................................................................................

Ambulance operator: ................................... ( your name), we have a medical emergency which is

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at the address ..................................................................................................................................

The nearest cross road is ................................................................................................................

Is that correct?..................................................................................................................................

You: Yes

Ambulance operator: What is your telephone number?

You: ..................................................................................................................................................

Ambulance operator: We are on our way.

In small groups, practise and perform your play.

Remember to speak clearly and stay to calm.

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Section 4a: Using 000 for Ambulance Emergencies

Ambulance Emer gency (2) Emergency

It is important to stay calm when making a 000 emergency call. Remembering all the important steps will help you stay calm.

Match the information boxes to the drawings, in the correct sequence.

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You describe the medical emergency.

Ambulance, please.

My dad has been electrocuted.

Please hurry!

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You keep everybody away from the scene of the accident.

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You ask for the ambulance service.

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My name is Jack Turner. I live at 7 Green St, Bankstown. The nearest crossroad is James Rd.

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You telephone the 000 emergency number.

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You give the ambulance operator your name, address and nearest crossroad.

My telephone number is 876 54321.

You give the ambulance operator your phone number.

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Section 4a: Using 000 for Ambulance Emergencies

Ambulance Driv er P at’s Emer gency Plan Driver Pat’s Emergency

It is a good idea to have an accident emergency plan somewhere near the telephone. If you are unable to find an adult, you can use the plan to make sure you give the correct information to the operators.

Fill in the emergency plan below and place it near your telephone at home. Space has been provided for some other important numbers which can be found in your telephone book.

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Emergency number: .......................................................................................................

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The three services: ..........................................................................................................

Your address: .................................................................................................................

........................................................................................................................................ ........................................................................................................................................

Nearest cross road: ........................................................................................................

© ReadyEdPubl i cat i ons OTHER IMPORTANT NUMBERS •f orr evi ew pur posesonl y• Your telephone number: .................................................................................................

Family doctor: .................................................................................................................

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Kid’s Help-line: ................................................................................................................

Medic Alert Emergencies: ...............................................................................................

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Poisons Information Centre: ...........................................................................................

Police Attendance: ..........................................................................................................

ALWAYS REMEMBER!

In an emergency always try to find an adult first.

Stay calm and speak clearly.

You need to know what the nearest cross road to your house is.

Think of some other important things to remember. ............................................................ .................................................................................................................................................. ..................................................................................................................................................

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Section 4b: Ambulance - Health and Safety Issues

Teacher Information Home First Aid Kits It is advisable that all homes, schools, cars and work places have a first aid kit that is accessible to everyone. St John Ambulance (Australia) have a free booklet that lists the different types of first aid kits and their contents. These first aid kits are available for purchase. The booklet also contains information about the different types of first aid services and training provided by the St John Ambulance Service.

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It is important that the first aid kit have not only items such as bandages, but the many other items necessary for everyday medical situations.

Storing Medicines and Other Unsafe P roducts Products

Medicines and other unsafe household products should be kept in a safe place out of reach of children. A locked cupboard is the ideal place. Children should be aware of the dangers of misusing medicine or other potentially dangerous household products.

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Ready-Ed Publications

Section 4b: Ambulance - Health and Safety Issues

Safety Around the Home

Ambulance Driver Pat says,

Prevention is better than cure.

Harmful products should be kept out of the reach of children.

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Colour in the products below that you think should be kept out of reach of children.

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Which words on products tell us that the contents could be dangerous if they were misused? .........................................................................................................................................................

If these products should be put out of reach of children, suggest some places where they could be kept safely. ............................................................................................................ ..................................................................................................................................................... .....................................................................................................................................................

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Section 4b: Ambulance - Health and Safety Issues

First Aid Kits F or The Home For

Every home, school and organization should have a first aid kit available. The following items should be included in a first aid kit.

What might each item be used for? adhesive strips ................................................................................................................................. .........................................................................................................................................................

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bandages ......................................................................................................................................... ......................................................................................................................................................... triangular bandage ..........................................................................................................................

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......................................................................................................................................................... wound dressings ..............................................................................................................................

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......................................................................................................................................................... alcohol swabs ..................................................................................................................................

.........................................................................................................................................................

Stingose™ gel .................................................................................................................................. .........................................................................................................................................................

safety pins ........................................................................................................................................

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......................................................................................................................................................... disposable towels .............................................................................................................................

disposable gloves ............................................................................................................................ .........................................................................................................................................................

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resealable plastic bags ....................................................................................................................

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......................................................................................................................................................... scissors ............................................................................................................................................

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note pad and pencil ......................................................................................................................... ......................................................................................................................................................... thermo blanket ................................................................................................................................. ......................................................................................................................................................... manual ............................................................................................................................................. .........................................................................................................................................................

Can you think of anything else that should be included in a first aid kit? .................................... ......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... ......................................................................................................................................................... .........................................................................................................................................................

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Section 4b: Ambulance - Health and Safety Issues

Design a S afety P oster Safety Poster

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Design a poster below to advertise the importance of safety around the home.

Display your poster in your classroom, around the school, at the local library or at home.

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