SABEENA BANN Lake Las Vegas | Henderson, NV | (954) 464-1250 | sabeena@team11.us
Qualifications Summary Accomplished executive assistant offering 5 years of administrative experience reporting to an Executive Vice President and other top executives. Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks. Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook). Type 75 WPM.
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Professional Experience Social Media Consultant, January 2013 to PRESENT | CRACKPOT CUBE | Las Vegas, NV Adept in social media tools and technologies, with a track record of creating and implementing successful social media programs. Keep up-to-date with constantly evolving technologies in online social networking and work closely with clients to create innovative, effective campaigns. Partial List of Tools
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Crackpotcube.com Part time Blogger LinkedIn Facebook Twitter YouTube Issue Animoto Google and related tools (Analytics etc.)
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Develop content and manage online marketing campaigns for Perk n Post, Business Center Solutions Co. and NJ Bed & Breakfast Inn etc., effectively driving brand awareness, engagement and traffic to social media pages. Achieve a strong, visible social media presence and develop concepts with viral potential. Continuously monitor online public relations and ensure the success of client programs. Assess social media marketing strategies to determine rate of return. Identify and tap into new channels to optimize ROI and fuel revenue growth. Build a strong base of repeat business and serve as a top requested Social Media consultant.
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Senior Executive Assistant, October 2007 to January 2013 | AMERICAN EXPRESS | New York, NY
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Provide administrative and business support to the EVP for one of the largest credit card companies in America and support other members of the executive management team. Organize and maintain EVP’s calendar -- plan and schedule meetings, teleconferences and travel. Negotiated favorable terms and pricing agreements with resorts, vendors, caterers and other providers for service at special events, saving at least $50K annually. Improved office efficiency by implementing color-coded filing system and introducing additional timesaving measures. Enhanced communication amongst all departments and executive team, fostering a sense of teamwork and collaboration, both nationwide and global offices. Planned and coordinated PR initiatives, business development events, partner retreats, holiday parties and more. Organize all travel arrangements including air, hotel, transfers, and itineraries for EVP and Director Assistant to EVP through Axiom Travel and employee travel. Ensuring timely preparation and processing of expense reports and invoices; Review expenses submitted to leader and highlight any out of policy spending. Maintaining the professional running of the VP office, including updating contact list, organizational charts, location summaries, ordering office supplies and monitoring mandatory training and ensuring deadline are met.
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Executive Travel Platinum/Centurion Counselor, August 1999 to October 2007 | AMERICAN EXPRESS TRAVEL | Miramar, FL
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Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service. Answer phones professionally, courteously and promptly. Proactively market, sell and consult with clients in regards to tour, cruise, air, car and hotel products and all other related services.
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Keep up to date with knowledge of vacation, tour, and cruise areas, tour packaging, preferred vendors and in-house groups. Perform miscellaneous duties such as arranging conferences and meeting facilities. Ensure accommodations meet specifications of requesting party. Completed travel arrangements for clients with air, hotel, cruise and ground transportation vendors. Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department. Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients. Called vendors to ensure extension of payment deadlines when necessary. Processed unused or partially used tickets for credit through affiliated travel agencies. Attended staff and training meeting. Responsible for answering all phone calls from members traveling or needing information to any destination and booking such reservations in a timely and efficient manner.
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Collected fees, and provided customer with travel documentation. Kept informed of airline rules and regulations, tariffs and other industry requirements. Adeptly dealt with different airline/airfare contracts and pricing structures. Monitored and utilized all in-house contracted vendors for client travel. Cross-sold other company products and services such as American Express gift cards etc.
Professional Development Highlights & Training St. Augustine Senior Comprehensive Graduate (1993) | St Augustine, Trinidad W.I. Training Completed:
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Administrative Assistant Course Travel & Tourism Course in International & Reservation Ticketing, Trinidad W.I. Six Sigma Training, Florida Atlantic University Proficient in Microsoft Outlook, Excel, Word, Power Point & Amex systems - Ariba Buyer, TEV, Axiom, eHR system, Proficient in Sabre (airline reservations system)