teamconnection | football
teamconnection.com/football | 1-800-535-3975
teamconnnection | football PO Box 5045 | High Point, NC 27262
PAID PPCO
contact information Toll Free: 1-800-535-3975 Fax: (336) 431-2117 Email: customerservice@teamconnection.com Hours: Mon-Thurs: 8:30am-8:00pm EST Friday: 8:30am-6:00pm EST
connect with us! /tcincorporated
@_teamconnection
PRSRT STD U.S. Postage
@_teamconnection
terms & conditions We accept all major credit cards, school purchase orders, checks & money orders. return policy Blank Products may be returned within 30 days of purchase to receive a full refund to the original form of payment. To be eligible for a return, products must be in new condition, unworn, unwashed and have original tags and packaging. Custom uniforms and decorated items (screen printed, heat pressed or embroidered) are not returnable. Closeout or discontinued items are not returnable. All returns require a Return Authorization Number (RA#). Please contact our customer service team by chat, phone or email to request a RA. Please have order number and reason for the return ready. The RA# must be written on the outside of the box and merchandise must be shipped by a traceable method (FedEx, UPS) within 30 days from the day it is purchased. Items must be shipped in a box or shipping bag. Items returned after 30 days from purchase or without an RA# will be subject to a 20% restocking fee or refusal. Customer is responsible for the shipping cost to return items. Items must be returned by traceable method (Fed Ex, UPS).
samples We encourage our teams to order samples prior to placing their team order to insure proper fit. Please remember that customized items (decorated with embroidery, screen printing or heat press) cannot be returned so we advise ordering samples prior to customizing if unsure about fit or color. Sample orders must be prepaid with a credit card. Samples must be returned in new condition, unworn, unwashed with original tags and packaging.