http://teas.eu/files/brussles_az_tourism/robrecht_willaert.ppt

Travel Industry Structure 20/10/2016 Presentation - Azerbaijan Tourism Forum

Interest in Azerbaijan  Business Travel  Leisure Travel

Focus Belgian Clients  Exotic Destinations  Cultural Highlights  Adventure

Top features

indispensible for Belgian clients

 Comfort  Premium Accommodation  Gastronomy

European T.O. Top 3 - 2015

1. TUI Travel PLC

(First Choice)

(Jetair/TUI) Turnover: 18,4 billion € - 30 million clients

2. Thomas Cook PLC (My Travel) Turnover: 12,2 billion € - 23 million clients

3. Rewe Touristik Turnover: 3 billion € - 6 million clients

Top 3 T.O. BeLux 2015 1. Jetair / TUI 2. Thomas Cook Belgium 3. Club Med

ABTO members (23): ATC Cruises, BT Tours, Caractère, Club Med, Continents Insolites, Corendon, Costa Cruises, Exclusive Destinations, Imagine Travel, Interhome, Jetair/TUI, Lagrange, Luxairtours, MSC Cruises, Ross Holidays, Solmar, Sundio Group Belgium, Thomas Cook Belgium, Transeurope, Travelworld, USA Travel, Vacansoleil, Wings ’n Wheels Clients: 3,75 million Turnover: 2.1 billion €

non-ABTO members Niche TO’s: Anders dan anders/Master Tours, Cosmic Travel, Enjoy Paradise, EurAm, Gallia, Joker, Kuoni/BEST tours, Live2Travel, Rainbow, Sudamerica Tours, Travel Sensations, Travel Worldwide, Vreemde Kontinenten / ‘t ZuiDERHuiS, Zuid-Afrika Reiscenter, etc…

Thomas Cook PLC  Total revenue 2015:  Total pax 2015:

14 billion € 25 million

Thomas Cook Belgium  Total revenue 2015:

+/- 1 billion €

 Pax totaal 2015: 2 million  # of brands 2015: 3

TUI Travel PLC  Total revenue 2015:  Total pax 2015:  # of brands 2015:

18,4 billion €

30 miljoen 200 products & brands, +3.500 travel

agencies,

7 airlines

TUI Belgium (Jetair / TUI)  Total pax 2015:

2,2 million  # of brands 2015: 3

Distribution – Retail 2015 België: travel agency -> licence (A-B)

 Licences:

1176

- Flanders: - Brussels: - Wallonia:

712 195 269

 Outlets:

1783

- Flanders: - Brussels:

1028 278 477

- Wallonia:

Distribution – Retail Leisure 2015 Trade organisations

 VVR: 588 members  VLARA:

+/- 85 members

 UPAV:

390 members

Distribution – Retail Alliances

 Avistar / Avitour  Selectair  Gigatour  Travelcoop  Travelgroup  Mercatour

Business Travel worldwide Top Players

 Carlson Wagonlit (CWT)  American Express Travel (Amexco)  BCD Travel (ex-TQ3)  HRG (ex-Hogg Robinson)  etc…

Business Travel BeLux 2015  BTO:

- Members: American Express Corporate Travel, BCD Travel, BTS Travel, Carlson Wagonlit Travel, Connections, FCM Travel Solutions, HRG Belgium, Jetaircenter, Joker, Omnia, Skyways, Uniglobe Belux Travel

- Turnover: 2 billion € (2015)

Business Travel - Market BeLux 2015  BCD Travel:

18% market share

= ex-TQ3 + BTI/Worldwide  CWT (+broker Airtip):

17% market share

 Amexco:

15% market share

 Connections:

6% market share

 Uniglobe:

6% market share

Business Travel

BSP/IATA Figures Company

Aug. cum.

2011

Aug. cum.

2012

Index

1

BCD Travel

182.882.406

120.158.221

-34,30%

2

CWT (incl. Airtip) 153.205.143

112.329.342

-26,68%

3

Amex

121.158.842

91.065.062

-24,84%

4

Connections

41.956.387

38.116.738

-9,15%

5

Uniglobe

25.976.322

20.065.939

-22,75%

6

Sirius

17.954.743

16.607.166

-7,51%

7

Skyways

20.734.669

16.458.811

-20,62%

8

Travel Group

16.836.673

15.931.195

-5,38%

9

Joker

18.654.461

14.414.891

-22,73%

10

Travel Pro Lux

18.723.765

13.129.372

-29,88%

TOTAL BSP (All players)

920.290.005

662.477.828

-28,01%

Business Travel Worldwide GDS

 From CRS -> GDS

From GDS -> content & technology provider  Ranking:

Amadeus, Travelport (+ Worldspan), Sabre

Airline structure

Global Airlines -> alliances

- Star Alliance - SkyTeam - oneworld

Star Alliance - members Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA All Nippon Airways, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, Egyptair, Ethiopian, EVA Air, LOT Polish Airlines, Lufthansa, SAS Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, Swiss, TAP Portugal, Thai Airways International, Turkish Airlines, United

SkyTeam - members Aeroflot, Aerolíneas Argentinas, Aeromexico, Air Europa, Air France/KLM, Alitalia, China Airlines, China Eastern, China Southern, CSA Czech Airlines, Delta Air Lines, Garuda Indonesia, Kenya Airways, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines, Xiamen Air

oneworld - members airberlin, AIG (BA + Iberia), American Airlines, Cathay Pacific, Finnair, Japan Airlines, LATAM, Malaysia Airlines, Qantas, Qatar Airways, SriLankan Airlines, Royal Jordanian, S7 Airlines

Low Cost Airlines Top 3 Europe

 Europe:

- Ryanair - easyjet - airberlin (dba – LTU)

Cruise & Ferry World

 Cruise companies & brands worldwide - Carnival Corporation

-> brands: AIDA, Carnival Cruise Lines, Costa Cruises, Cunard, Holland America Line, Ocean Village, P&O Cruises, Princess Cruises, Seabourn Cruise Line

- Royal Caribbean Cruise Line -> brands: Azamara Cruises, Celebrity Cruises, Croisières de France, Royal Caribbean International, Pullmantur Cruises

- Star Cruises –> brands: Norwegian Cruise Lines, NCL America, Star Cruises

- MSC Cruises

Cruise & Ferry World Belux Members

ATC-Cruise Travel, Azamara Club Cruises, CDF Croisières de France, Celebrity Cruises, Costa Cruises Benelux, Cruise Connection, Cruise Selection, Holland America Line, MSC Cruises Belgium, Navibelgium, Navicruise, Oceania Cruises, Regent Seven Seas Cruises, Royal Caribbean Intl., Seabourn, SNCM, Star Clippers

Cruise & Ferry World Belux

 Most important gsa & marketing representatives - Costa Cruises Benelux - MSC Cruises Benelux - Cruise Connection

(GSA for: Royal Caribbean International, Azamara Cruises, CDF Croisières de France, Celebrity Cruises) - Cruise Selection (GSA for: Cunard Line, Princess Cruises, P&O Cruises, Silversea Cruises,

Ocean Village) - Cruise Travel

- Oceania Cruises (Riet Goetschalckx)

Hotel Industry (worldwide) Top 10 companies by number of hotels Ranking

Company (source: Hotels Magazine)

N° of hotels

1

Wyndham Hotels Group

7.043

2

Choice Hotels International

5.827

3

InterContinental Hotels Group

4.186

4

Best Western International

4.000

5

Accor

3.982

6

Hilton Hotels Corp.

3.265

7

Marriott International

3.178

8

Carlson Hotels Worldwide

1.013

9

Starwood Hotels & Resorts Worldwide Inc.

942

10

Groupe du Louvre

856

Hotel Industry Top 10 brands

Ranking

Company

N° of rooms

1

Best Western

305.000

2

Holiday Inn Hotels & Resorts

249.691

3

Marriott Hotels & Resorts

193.230

4

Hilton

185.540

5

Holiday Inn Express

173.794

6

Hampton Inn

159.689

7

Comfort Inn

153.019

8

Days Inn

152.971

9

Sheraton Hotels & Resorts

143.278

10

Super 8

130.920

Hotel Industry 10 largest hotel companies based in Europe (rooms) Ranking

Company

N° of rooms

1

InterContinental Hotels Group

619.851

2

Accor

478.975

3

TUI AG/TUI Hotels & Resorts

83.728

4

Golden Tulip Hospitality Group

76.779

5

The Rezidor Hotel Group

76.740

6

Sol Meliá SA

76.335

7

Groupe du Louvre

61.077

8

NH Hoteles SA

49,677

9

Barcelo Hotels & Resorts

47.000

10

Whitbread PLC

38.000

Hotel Industry

10 largest hotel companies based in Europe (hotels) Ranking

Company

N° of hotels

1

InterContinental Hotels Group

4.186

2

Accor

3.982

3

Groupe du Louvre

856

4

Golden Tulip Hospitality Group

788

5

Whitbread PLC

568

6

Travelodge Hotels Ltd

370

7

The Rezidor Hotel Group

361

8

NH Hoteles SA

341

9

Sol Meliá SA

304

10

TUI AG/TUI Hotels & Resorts

297

Q & A?