India Facility Management Market By Service, By Application, Competition Forecast & Opportunities, 2013-2023
Published: May 2018
Market Intelligence . Consulting
1
Ta b l e o f C o n t e n t s S. No.
Contents
1.
Service Overview
2.
Research Methodology
3.
Analyst View
4.
Voice of Customer
5.
4.1.
Brand Awareness
4.2.
Overall Brand Satisfaction Level
India Facility Management Market Outlook 5.1.
Industry Structure & Stakeholders
5.2.
Market Size & Forecast 5.2.1.
5.3.
5.4.
6.
By Value
Market Share & Forecast 5.3.1.
By Service (Property, Cleaning, Security, Catering, Support and Others)
5.3.2.
By Application (Commercial, Industrial and Residential)
5.3.3.
By Region (North, East, South and West)
5.3.4.
By Spending Pattern (Outsource & Insource)
5.3.5.
By Market Penetration (Organized & Unorganized)
5.3.6.
By Company
Market Attractiveness Index 5.4.1.
By Service (Property, Cleaning, Security, Catering, Support and Other)
5.4.2.
By Application (Commercial, Industrial & Residential)
5.4.3.
By Region By Region (North, East, South and West)
India Property Facility Management Service Market Outlook 6.1.
Market Size & Forecast 6.1.1.
By Value
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Ta b l e o f C o n t e n t s S. No.
Contents 6.2.
7.
Market Share & Forecast 6.2.1.
By Application (Commercial, Industrial and Residential)
6.2.2.
By Region (North, East, South and West)
India Cleaning Facility Management Service Market Outlook 7.1.
Market Size & Forecast 7.1.1.
7.2.
8.
Market Share & Forecast 7.2.1.
By Application (Commercial, Industrial and Residential)
7.2.2.
By Region (North, East, South and West)
India Security Facility Management Service Market Outlook 8.1.
Market Size & Forecast
8.1.1. 8.2.
9.
By Value
Market Share & Forecast
8.2.1.
By Application (Commercial, Industrial and Residential)
8.2.2.
By Region (North, East, South and West)
India Catering Facility Management Service Market Outlook 9.1.
Market Size & Forecast
9.1.1. 9.2.
10.
By Value
By Value
Market Share & Forecast
9.2.1.
By Application (Commercial, Industrial and Residential)
9.2.2.
By Region (North, East, South and West)
India Support Facility Management Service Market Outlook
10.1.
Market Size & Forecast 10.1.1.
By Value
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Ta b l e o f C o n t e n t s S. No.
Contents 10.2.
11.
Market Share & Forecast 10.2.1.
By Application (Commercial, Industrial and Residential)
10.2.2.
By Region (North, East, South and West)
Market Dynamics
11.1.
Drivers
11.2.
Challenges
12.
Market Trends & Developments
13.
Policy & Regulatory Landscape
14.
India Economic Profile
15.
Service Cost Analysis
16.
Competitive Landscape 16.1.
CBRE Group, Inc.
16.2.
Jones Lang LaSalle Incorporated (JLL)
16.3.
SIS Group Enterprises
16.4.
Quess Corp Ltd.
16.5.
Cushman & Wakefield
16.6.
Colliers International Group Inc.
16.7.
Knight Frank India Pvt Ltd
16.8.
Sodexo
16.9.
EFS Facilities Services
16.10.
UPDATER SERVICES (P) LTD.
17.
Strategic Recommendations
18.
About Us & Disclaimer
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Se rv i ce O ve rv i e w
➢ According to the International Facility Management Association (IFMA), “Facility Management (FM) is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process
and technology”. In brief, facility management is a discipline used to support the core activities of any company, which primarily include services such as property, cleaning, security, catering and support, among others.
➢ Facility management services are essential for effective operation of any business, as they ensure smooth functioning of an organization and assist it in focusing over its core business competence. Organizations are outsourcing these
services from specialized facility management companies, which provide cost-effective and specialized solutions in this area.
➢ Facilities include residential, commercial and industrial infrastructure where the equipment and physical assets have to be maintained in proper operating conditions. The physical infrastructure has to be taken care of in order to conduct hassle-free business operations.
➢ The scope of facility management services increases with the development of public and private infrastructure. The
increase in business activity leads to expansion in the complexity of infrastructure and assets pertaining to the business. The increased complexity of infrastructure and assets calls for facility management services.
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Se rv i ce O ve rv i e w
Facility Management Services
Property
Building Maintenance
Ground Maintenance
Cleaning
Carpet Cleaning
Floor Cleaning
Security
Catering
Support
Others
Alarm System
Inflight Catering
Front Office
Furniture Supplies
Manned Guarding
Event Catering
Porterage
Asset Management
Environment Management
Window & Faรงade Cleaning
Access Control
Labor Camp Catering
Helpdesk operation
Contract Management
Damage Control
Deep Cleaning
Mobile Patrolling
Corporate Catering
Drivers
Stationary Supplies
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Research Methodology Market Profiling
In-depth secondary research was conducted to determine the market size and market share of leading companies in India facility management market.
Data Collection
Data Filter & Analysis
R e search & Actionable Inte lligence Insights
Business Solution
Formulating Questionnaire In order to conduct interviews of industry experts, TechSci Research formulated a detailed questionnaire.
Developing List of Of Respondents Respondents
Identif ying Key Opinion Leaders
Questionnaire Design
In-depth Interviews
A Primary Research
List of industry players, facility management service providers and consumers was prepared.
Recent Developments
Market Dynamics B Government Desk Policies Research
Data Collection TechSci Research conducted interviews with industry experts and players for data collection and verification.
Market Participants
Key Challenges
Growth Drivers
C Company Analysis
Final Conclusion
Data Validation Data obtained as a result of primary and secondary research was validated through rigorous triangulation. Data Analysis Data was scrutinized using MS-Excel and statistical tools such as Time Series Analysis, etc., to obtain qualitative and quantitative insights about the India facility management market.
Primary Research TechSci Internal Database Interviews with Key Opinion Leaders
Secondary Research
Company Website Company Annual Reports White Paper Study Financial Reports Investor Presentations Regulatory Body, Associations, etc.
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Research Methodology
Short term
Optimistic D1
Short term
Medium term
2023F
2022F
2021F
2020F
2019F
2017
2018E
• Qualitative to quantitative conversion • Assigning weightage to drivers • Statistical evaluation • Developing the actual forecast based on both the cases
Conservative • Market indicators expected to perform at average level during the forecast period • Market expected to slow down with decreasing impact of drivers
2016
D3
2015
D2
XX% CAGR
Long term
XX% + 2% CAGR
D1
XX% + 4% CAGR
D2
Degree of impact
High
Medium
2023F
2022F
2021F
2020F
2019F
2018E
2017
2016
2015
D3 2014
Likely
2013
India Facility Management Market
XX% + 4% CAGR
2014
• Market indicators expected to outperform during the forecast period • Market expected to gain traction with increasing impact of drivers
Long term
2013
Forecasting Methodology
Medium term
Low
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Research Methodology
OPTIMISTIC
HIGH
4.8%
LIKELY 4.6%
4.5%
Factor 2
EXPECTED
Factor 1
4.7%
This scenario is characterized by moderate impact of economic and market growth factors on India facility management market
CONSERVATIVE
4.4%
4.3%
LOW
GROWTH FACTOR
This scenario is characterized by higher impact of economic and market growth factors on India facility management market
In this scenario impact of economic as well as market growth factors is comparatively very low on India facility management market
Factor 3
IMPACT OF GROWTH DRIVERS
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Research Methodology OBJECTIVE: The primary objective of the study is to analyze and forecast the India facility management market, and identify the market share by application, by region and by company. Moreover, an in-depth study of facility management market was conducted, and major companies operating in India facility management market were profiled.
APPROACH & SOURCES: In order to extract, analyze and project the India facility management market, both topdown and bottom-up approaches were used. Multiple employees f rom follow ing companies were interv iewed through telephonic as well as face-to-face meetings in order to extract and verify collected information.
Companies and Organizations Interviewed Cushman & Wakefield
JLL India
Knight Frank
CBRE Group, Inc.
Sodexo India
Colliers International
Securities & Services India
ISS Facility Services India Pvt. Ltd
Quess Corp (Avon FMS)
EFS Facilities Services
TechSci Research has scrutinized various published documents from follow ing key sources to fill data gaps and verify information collected through primary research surveys. Secondary Sources
Ministry of Housing & Urban Affairs
Annual Report & Investor Presentation
Ministry of Statistics & Programme Implementation
News Article
International Facility Management Association
Ministry of Labour & Employment
International Monetary Fund
World Bank
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Research Methodology The study has been carried out considering various aspects of the India facility management market. ➢ In the beginning of the India facility management market study, a brief study was conducted to understand each and every aspect of market outlook such as drivers, challenges, trends and various other major factors which might
affect the market. Moreover, an in-depth analysis was conducted to understand the India facility management market scenario, and gauge the competitive scenario.
➢ Afterwards, a detailed scrutiny of services provided by facility management companies in India was done. Impact of prevailing safety measures, and population growth was also considered and assessed.
➢ In order to extract data for India facility management market, primary research surveys were conducted with key opinion leaders of facility management service providers in the country to understand historical and present trends.
➢ Our dedicated team of industry experts has comprehensively monitored and analyzed various aspects of the India
facility management market. Taking into consideration factors such as growing influence by foreign players in real estate market, government initiatives, etc., our team of analysts has provided a prudent analysis of the industry’s performance and forecast a positive outlook for the industry.
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Industry Brief CBRE to Dominate India Facility Management Market through 2023 According to recently published TechSci Research report “India Facility Management Market By Service, By Application, Competition Forecast & Opportunities, 2013 – 2023’’, India facility management market is projected to surpass $ 100 billion by 2023 on account of growing demand from commercial & residential sector and increasing population in the country’s tier 1 cities. Moreover, government’s smart city initiative coupled with booming IT and banking sectors is likely to positively influence India facility management market in the coming years. However the market is dominated by unorganized players
Among different services, India facility management market is dominated by property services as these services are widely used across residential and commercial sectors. Commercial sector had the largest application share, in value terms, in India facility management organized market in 2017, and the segment is likely to maintain its dominance throughout the forecast period as well. A large demand for facility management emanates from West India which can be attributed to high and rising construction activities in the region. Most of the facility management services are insourced in the country and this trend is expected to continue during the forecast period. Upcoming metro projects in the country, allotment of funds under new housing schemes by the government of India and technological integration of facility management services resulting in high cost savings and return on investment are likely to boost the revenues of facility management service providers in the country during the forecast period. Moreover, rising number of infrastructure projects in the country would further steer growth in India facility management market over the course of next five years.” said Mr. Karan Chechi, Research Director with TechSci Research, a research based global management consulting firm.
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Sample Data-Snapshot Figure 2: India Facility Management Market Size, By Value (USD
Figure
5:
India
Facility
Billion), 2013-2023F
Application, By Value, 2017 & 2023F CAGR 2018E – 2023F B y Va l ue: XX%
CAGR 2013 – 2017 B y Va l ue: XX%
Res idential, 5 0 .0 0%
Management
Market
Share,
C ommerc ial, 5 0 .0 0%
2017
By
C ommerc ial, 5 0 .0 0%
2023F Res idential, 5 0 .0 0%
2013
2014
2015
2016
2017
I ndus trial, 5 0 .0 0%
2018E 2019F 2020F 2021F 2022F 2023F
I ndus trial, 5 0 .0 0%
Figure 11: India Facility Management Market Attractiveness Index, By
Brand Satisfaction Level wrt Pricing
Application, By Value, 2018E-2023F 12.50%
Industrial
Sodexo
12.00% Knight Frank India Pvt Ltd
11.50%
Commercial
Jones L ang LaSalle Incorporated (JLL)
11.00% 10.50%
UPDATER SERVICES (P) LTD.
Residential EFS Facilities Services
10.00% 9.50% 0.00
Quess Corp Ltd.
0.50
1.00
1.50
2.00
2.50
3.00
3.50 Cushman & Wakefield
Table 1: Allocation of Funds, By Project, FY2017-FY2019 (USD Million) Project
Actual FY2016-17
Revised FY2017-18
Budgeted FY2018-19
Metro
XXX
XXX
XXX
Pradhan Mantri Awas Yojana (Urban)
XXX
XXX
XXX
AMRUT
XXX
XXX
XXX
Smart Cities
XXX
XXX
XXX
SBM (Urban)
XXX
XXX
XXX
Colliers International Group Inc.
SIS Group Enterprise CBRE Group, Inc.
Source: XXXXX Note: These are dummy figures; please purchase our report for actual data
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About Us & Disclaimer
About Us : TechSci Research is a global market research and consulting company with offices in the US, UK and India. TechSci Research provides market research reports in a number of areas to organizations. The company uses innovative business models that focus on improving productivity, while ensuring creation of high-quality reports. The proprietary forecasting models use various analyses of both industry-specific and macroeconomic variables on a state-by-
state basis to produce a unique ‘bottom-up’ model of a country, regional and global industry prospects. Combined with the detailed analysis of company activity and industry trends, the result is a uniquely rich evaluation of the opportunities available in the market.
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Disclaimer : The contents of this report are based on information generally available to the public from sources believed to be reliable. No representation is made that it is timely, accurate or complete. TechSci Research has taken due care and caution in compilation of data as this has been obtained from various sources including which it considers reliable and first hand. However, TechSci Research does not guarantee the accuracy, adequacy or completeness of any information and it is not responsible for any errors or omissions or for the results obtained from the use of such information and especially states that it has no financial liability whatsoever to the subscribers / users of this report. The information herein, together with all estimates and forecasts, can change without notice. All the figures provided in this document are indicative of relative market size and are strictly for client’s internal consumption. Usage of the same for purpose other than internal will require prior approval of TechSci Research.
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