WORKMAGAZINE Career Life in the Greater Richmond Region In order to understand your next fifteen years, let’s begin by jumping back over a decade to 1994. Why that year? Quite simply, it was a pivotal passage for the region’s commerce and highlights just how quickly business technology has changed the complexion of Greater Richmond’s economic profile.
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Your Next Company
In his 1970 spoken-word classic, Gil Scott-Heron told us that ‘The Revolution Will Not Be Televised.’ But in terms of your next company {partner, employer or client} the revolution might be globalized—as well as computerized and uber-creative.
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Your Next Commute
Sure, America is car-centric and Greater Richmond is certainly no different. We have come to rely on the convenience and mobility they provide. However, with the changes in the economy and introduction of new innovations, the ways we commute to work continue to evolve.
Fresh faces, low cost labor, and a supply of potential new hires just begging to work for you? What’s not to love about interns? Before you start sending offers to every near-grad that walks by, check out how these Richmond companies made their internship programs undeniable successes.
WORKMAGAZINE PROFILE PAGE 38
David A. Kaechele has seen dramatic growth and change in the Greater Richmond area during his 29 years on the Henrico County Board of Supervisors. However, what he finds most promising is the increasing cooperation among all of the jurisdictions—the counties and the city—toward the common good of the area.
Leadership: The Dangers of Micromanagement
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As leaders, we are responsible for everything our employees do or fail to do. Such responsibility cannot be fulfilled by one person alone. For a team to achieve its goals, the leader must communicate clear goals and guidance, properly manage time, money, and resources, and must trust the employees to get the job done correctly.
MEDIAWORKS: The Spirit of Collaboration
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A mix of creative talent and client demand for skilled preand post-production services makes Richmond an incubator for the film and video production industry.
PAGE 44 An Insider’s Perspective: “My Greater Richmond” + Photo Contest winners: A bonanza of photo options of the City of Richmond, & the counties of Chesterfield, Hanover Henrico. Fall 2008
From the Partnership ............................................3 ShopTalk ..............................................................4 Momentum ............................................................9 Innovators ..........................................................31 Movers & Shakers ..............................................40 Leadership ........................................................41 MediaWorks ........................................................42 Arts / Culture ....................................................48 Music / Food ......................................................50 Shopping ............................................................52 Sports ................................................................54 Partnership News ................................................56 Partnership Investor............................................57 Travel & Leisure ................................................59 See & Do ............................................................60
ShopTalk PAGE 4
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Intern(al) Affairs
Cooperation & Focus
Table of Contents
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Your Next 15 Years
Vol. 5 / Issue2
Altria Slated to Buy UST It’s Certified: Greater Richmond Rocks! University of Richmond Ranks High in ‘Best Liberal Arts Colleges’ Scheeler Takes Helm at the GRCC AdvanceTEC Opens New Office Forbes Names Metro Richmond in ‘Top 10 Best Cities for Business and Careers’ Alfa Laval Continues Expansion Owens & Minor to Acquire Burrows Company Boxwood Partners’ Cyber Cup-O-Joe Chesterfield’s New Business Expansion Incentive Fund More Praise From Forbes’ ‘10 Best Cities for Commuters’ University of Richmond in Asia CNBC Rates Virginia #2 Top State for Business Virginia Best for Business According to Forbes.com Midlothian: One of the Nation’s ‘100 Best Places to Live’ Capital TechSearch Named to Inc. 5000 List Colonial Marble Products Relocates to Chesterfield White Oak Village Opens for Business Fourth Annual Greater Richmond Companies to Watch Henrico’s Wyndham to Expand Business Retention Program Releases Annual Report
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WORKMAGAZINE 1
FALL2 0 0 8 business innovation / career strategy / creative living MOMENTUM CONCEPTS • TRENDS • TRAILBLAZERS PAGE 10
Age Appropriate
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CREATIVE WORK SPACE VENTURE RICHMOND
SPECIAL SECTION AFTER PAGE 30 DOWNTOWN’S RICHMOND FEDERAL COURTHOUSE
Companies nationwide strive to find ageless office policies.
Is YouTube Breaking the Law by Playing SpongeBob?
Marketing Maven
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Odd and interesting ways to better oneself.
For Your Desk
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I’m just not into committed relationships when it comes to office plants.
Trade Secrets: Text & Tech
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The Home Office from Hell Cure by Jeffrey A. Landers ALSO: ZAP! Protecting your computer from power outtages.
Back to School Bargains
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The Back to School season isn’t just for kids —it can help you land a raise, change jobs, expand your business and more.
Business Plan: Home Sweet Home Local supermom, Hannah Keeley is the new face of maternity.
Innovators PAGE
Advertise in WORKMAGAZINE Contact: Sales
804-355-1035 Dave@palaribooks.com The Greater Richmond Partnership Inc. is a not-for-profit economic development team representing the City of Richmond and the counties of Chesterfield, Hanover and Henrico. The Partnership’s office is located at 901 E. Byrd St., Suite 801 Richmond, VA 23219-4070 phone 804-643-3227 or toll-free at 1-800-229-6332 fax 804-343-7167
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Blanchard’s Coffee KidMed Excite Marketing Posh Belly SkyShots Photography DelSol, Inc.
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Ted Randler Publisher/Senior Editor
David Smitherman
Senior Writers Christina Couch Donna C. Gregory Department Editors Devorah Ben-David Jan Daniel Megan Marconyak Shannon O’Neill Paul Spicer
Whatever your business, customer feedback is among the top best ways to get repeat clients.
WebChatter
Publisher/Executive Editor
VP of Marketing/Advertising Dave Perry Managing Editor Rebecca Jones
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Legal Brief
WORKMAGAZINE
Palari Publishing LLP was established in 1998 in Richmond, Virginia. Palari is a forward-thinking, independent, royaltybased publisher committed to producing innovative periodicals, fiction and nonfiction books. Through our hardcover and trade paperback originals, Palari provides authoritative, well-written nonfiction that addresses topical consumer needs and fiction with an emphasis on intelligence and quality. www.palaribooks.com www.workmagazine.biz
Contributing Writers Chris Gatewood Terri L. Jones Mark Matthews Lisa Monroe Joan Tupponce Jennifer Yeager Photography Griffin Davis Krista Fidlow Stephanie Garr Gary Gillam Cynthia Newmark Amie Oliver Chris Owens Jacquelyne Pierson Jon Woodrum
WORKMAGAZINE: Career Life in the Greater Richmond Region is a quarterly publication owned and operated by Palari Publishing LLP (The Work Factory, 1113 West Main Street, Richmond, VA, 23220 Toll-free: 866-570-6724) in association with the Greater Richmond Partnership Inc. All rights reserved. Reproduction in whole or in part of any text, photograph or illustration without written permission from the publisher is prohibited. General comments, story suggestions and letters to the editor for publication consideration should be directed to Ted Randler at ted@theworkfactory.com.
WORKMAGAZINE is published in the months of JULY, OCTOBER, JANUARY & APRIL 2008 Fall
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The Other Side of Innovation
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We’ve often cited innovation in the pages of WORKMAGAZINE as the spark of entrepreneurship and the evolutionary impetus of our economic growth. But in fact there are two associated concepts that bookend innovation, which are just as vital: evaluation through assessing a need and implementation of the new product. At an essential level we can understand that prior to the inspiration of the idea is that one evaluates a need for a particular product or service. On the other side of innovation, we have the process of getting the products and services involved in the consumer lifestyle.
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Corresponding with the launch of “Greater Richmond: Globally Focused, Regionally Competitive,” a five-year economic development campaign, in this issue we offer a brief overview of how the business community, civic organizations and local governments worked through the process of evaluation (assessing the need for more exposure in national and world markets), innovation and implantation and came up with the Greater Richmond Partnership, Inc.
Greg Wingfield President, CEO Greater Richmond Partnership Inc.
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Quite frankly, it is a little startling how far and quickly technology has evolved, transforming local industry and commerce in the last 14 years.
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Economic development is, in a sense, involved with this same process. As marketers of the Greater Richmond Region, we are always seeking ways to show the City of Richmond and Chesterfield, Hanover and Henrico Counties’ respective location, business options and exceptional quality of life as being viable to many industries. This requires that we keep up with the latest developments of several industry sectors, evaluate the effectiveness of the different ways of getting the regional brand to key decision-makers and assisting in the companies’ relocation to our area. In short, Greater Richmond is our product that we’re charged with promoting.
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Quite frankly, it is a little startling how far and quickly technology has evolved, transforming local industry and commerce in the last 14 years. And we also show how, as a business resource for the region, the Partnership has evolved in its efforts to attract new or expanding companies.
Fall 2008
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We also spoke with several of our recently relocated companies and asked them what helped in their decision-making process to choose Greater Richmond. While each company brings with it a unique story and criteria for expanding or moving here, some similarities like central location, well-educated workforce and diverse living options become apparent in discussions. These aspects, along with Greater Richmond’s pro-business attitude, give the Partnership a product that becomes viable not just nationally, but to a global market as well.
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Then we look at your next 15 years. On a regular basis, as part of our research for market viability, we evaluate the needs of new industries—some of which didn’t even exist until recent technological innovations made them possible—as well as the changing profile of the region’s workforce. By examining current trends, we want to look at the region’s immediate future and impart our sense of building on the momentum that has been established by Greater Richmond business success stories.
WORKMAGAZINE 3
Altria Slated to Buy UST Altria Group Inc., parent company of Philip Morris USA, will buy UST Inc., the top manufacturer of moist smokeless tobacco, for $10.4 billion. Altria, based in Henrico County, is the nation’s leading cigarette manufacturer. Altria’s Philip Morris USA employs about 5,600 people in the Richmond area. UST has manufacturing facilities in Nashville,Tenn., Franklin Park, Ill. and Hopkinsville, Ky.
University of Richmond Ranks High in ‘Best Liberal Arts Colleges’ University of Richmond has moved up to No. 33 in U.S. News & World Report’s 2009 rankings of “Best Liberal Arts Colleges,” a jump of seven spaces and the university’s highest rank since being placed in the highly competitive category in 2006. The magazine also has named Richmond to several special lists, including “Great Schools, Great Prices” for high academic quality relative to price paid; “Schools to Watch” for innovative, promising changes to academics, faculty, students, campus or facilities; and “Programs to Look For” for outstanding academic quality linked to student success. Factors contributing to Richmond’s higher ranking included a record year for admission applications and increasing scores for academic reputation, faculty resources, financial resources and graduation rates.
Scheeler Takes Helm at the GRCC
It’s Certified: Greater Richmond Rocks! StubHub, the world’s largest ticket marketplace, announced its “20 Most Rockin’ Cities for 2008” based on overall gross ticket sales in each market. Richmond took the biggest leap in this year's rankings moving up from number 17 in 2007 to number 9 in 2008. The live concert ticket market in the area was bolstered by performances from Jimmy Buffett, Radiohead, Bruce Springsteen, the Jonas Brothers and Dave Matthews Band. Many fans from surrounding areas traveled to Richmond to see these bands since they did not schedule performances in Washington, D.C.
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Kim Scheeler is the new president and CEO of the Greater Richmond Chamber of Commerce (GRCC). He replaces, Jim Dunn, who retired in June. Scheeler’s selection ended a nine-month national search, from a field of more than 100 potential candidates. The Chamber’s President & CEO is responsible for administering the dayto-day operations, working with the board of directors in setting the strategic course of the organization and representing the interests of members with government entities, community groups and the public at large. Katherine Busser, Executive Vice President with Capital One, chaired the search committee that was composed of business leaders and former chamber board chairs from across the region. “This position required a combination of vision, collaborative leadership style and management expertise,” said Katherine Busser, the Chair-Elect for the Greater Richmond Chamber Board of Directors.“Kim has just this combination.” Scheeler had served as the CEO of the Greater Tampa Chamber of Commerce since 2001. He began his term at the GRCC in August. [See related article inside CREATIVE WORK SPACE page 16.]
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Forbes Names Metro Richmond in Top 10 Best Cities for Business and Careers Metro Richmond has been named the seventh best city in the United States in Forbes magazine’s Best Places for Business and Careers list. This is a sevenplace leap from last year’s ranking of 14. Richmond’s scores included improvements in the categories of income growth, job growth, culture and leisure, and crime rate. The Richmond region has been included as a top 15 location on Forbes list four out of the last five years. The rankings cover the 200 largest metro areas and are based on job and income growth, business and living costs, crime, educational attainment, presence of four-year colleges and cultural and recreational opportunities.
AdvanceTEC Opens New Office AdvanceTEC, LLC the design and build cleanroom contractor has moved to 11300 Since 2000, Business Center Drive, Richmond. The new AdvanceTEC has facility offers nearly square feet of designed and 10,000 office and conference built nearly space for the team of engineers, designers, 1 million square construction managers, staff. feet of cleanroom and leadership Since its founding and laboratory in 2000, Richmondbased AdvanceTEC has space. designed and built nearly 1 million square feet of cleanroom and laboratory space and now maintains contracts in excess of $30 million in the pharmaceutical, biotechnology, microelectronics, and nanotechnology fields. Company clients include the Naval Research Laboratory in Washington, DC, Purdue University, Merck and Company, Jacobs Engineering, WM Jordan and Brookhaven National Laboratories. 2008 Fall
Alfa Laval Continues Expansion Alfa Laval, with U.S. headquarters in Greater Richmond, has acquired Texas-based Hutchison Hayes Separation, a leading provider of separation equipment, parts and
service to energy related industries. This is Alfa Laval’s fourth acquisition in the last 18 months as the company continues to expand its U.S. operations.
Owens & Minor to Acquire Burrows Company Owens & Minor, a Fortune 1000 firm headquartered in Hanover County, plans to buy Chicago-based Burrows Company, which distributes medical and surgical supplies in the Midwest. “The acquisition of The Burrows Company, a large regional distributor with more than 75 years of experience in the acutecare market, is a strong geographic fit for
Owens & Minor,” said Craig R. Smith, president & chief executive officer of Owens & Minor. The Burrows Company, headquartered in Chicago, has served the acute-care provider industry's medical and surgical distribution needs since 1932, and is the nation's largest independently owned medical/surgical distributor of branded products in the country.
Boxwood Partners’ Cyber Cup-O-Joe Richmond-based Boxwood Capital Partners, LLC has acquired the assets of Coffee Wholesale USA, Inc. a leading internet distrib“Online utor of coffee, tea and drinks. purchasing sportsLocated in Round continues to grow Rock, TX, Coffee Wholesale USA, Inc. has over much faster than 50,000 customers and achieved consistent the overall has annual growth in both revenues and earnings economy.” since its inception. “Online purchasing continues to grow much faster than the overall economy,” said Patrick Galleher, Managing Director of Boxwood Capital Partners. The new company is named eBeverage Wholesale, LLC but will continue to do business as Coffee Wholesale USA. Boxwood Capital Partners is a private equity group focused on acquiring early stage yet profitable marketing, media, and business services companies that utilize technology and the internet to drive their business. Fall 2008
More Praise From Forbes The Richmond area ranks 10th on Forbes.com’s list of the “10 Best Cities for Commuters.” The nation’s 75 largest metro areas were evaluated based on traffic delays, travel times and how efficiently commuters use existing infrastructure. The area was compared to other cities with more than 500,000 workers. The article cites benefits from the region’s “position at the hub of multiple interstates (I-95, I-295, I-64) and from welldesigned local highways that link them, enabling the metro to handle the traffic of a much larger city.” Forbes noted the mild delays,“with the average commuter only spending an extra 20 hours a year on the road.” www.workmagazine.biz
Chesterfield’s New Business Expansion Incentive Fund The Business Expansion Incentive Fund (BEIF) has been established for the purpose of securing job-creating economic development opportunities through the preservation and expansion of existing business in Chesterfield County. BEIF assistance may be in the form of a low-interest loan or a grant. BEIF is a key component of the county’s goal to be a FIRST CHOICE business community and Chesterfield Economic Development’s mission to support the retention, growth, and expansion of the county’s existing industries. “The Board has renewed its commitment to economic development as a priority,” said Art Warren, Chairman of the Board of Supervisors.. “At the heart of this commitment are our existing businesses and this new program further demonstrates that business starts here.” Funds may be used for such things as public and private utility extension or capacity development on and off site; road, rail, or other transportation access costs beyond the funding capability of existing programs; development fees such as site plan, zoning, and building permitting fees; or recruitment, training or retraining costs. All companies seeking BEIF assistance will be required to make a minimum capital investment of at least $50,000 and create/retain one job for every $10,000 in funding requested. Companies will be required to demonstrate financial stability and future growth potential.
University of Richmond in Asia University of Richmond’s Robins School of Business recently became the first U.S. school admitted to the Association of AsianPacific Business Schools (AAPBS). The association’s goal is to advance the quality of business and management education in the AsiaPacific Region.
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VA BIZ SCORES BIG CNBC Rates Virginia #2 Top State for Business
Virginia Best for Business According to Forbes.com
Using publicly available data on 40 different measures of competitiveness, CNBC’s national ranking placed Virginia in the second spot as a “Top State for Business.” States received points based on their rankings along with input from business groups including the National Association of Manufacturers. The ten categories included cost of doing business; workforce; economy; education; quality of life; technology and innovation; transportation; cost of living; business friendliness; and access to capital.
Citing low energy costs, an educated workforce and close proximity to Washington, Virginia has been named the “Best State for Business” for the third straight year by Forbes.com. Gov.Timothy Kaine announced that the Commonwealth finished in the top 10 in four of the six categories examined in an annual review. The survey examined states in six categories: business and living costs; job and income growth; business climate; educational attainment; venture capital investment and quality of life.
Midlothian: One of the Nation’s 100 Best Places to Live The village of Midlothian in Chesterfield County is one of the nation’s “100 Best Places to Live” in Money magazine, August 2008 and CNNMoney.com. The rankings are based on cities with a population of more than 14,000 with above-average income, population growth and real estate appreciation during the past five years.
Capital TechSearch Named to Inc. 5000 List
Colonial Marble Products Relocates to Chesterfield
Capital TechSearch, based in Richmond, Virginia, has been included in the Inc. 5000. Now in its second year, the rankings are compiled by Inc. Magazine. The Inc. 5000 is an The Inc. 5000 expansion of the Inc. 500, Inc. introduced in is an expansion which 1982 and is ranked according to percentage of the revenue growth from 2004 Inc. 500, through 2007. To qualify, which Inc. company revenue in 2004 must have been at least introduced $200,000, and revenue in must have been at in 1982. 2007 least $2 million. Debuting midway on the list at number 2232 ranking, Capital TechSearch is a technical recruiting firm supplying organizations with information technology talent on a contract, contract-to-hire or permanent basis.
White Oak Village Opens for Business
Yukon Associates, LLC is building a 60,000 square foot manufacturing/ warehouse facility in Chesterfield on Port Walthall Drive. Colonial Marble Products, Ltd., of Petersburg, is the anchor tenant and will occupying 30,000 square feet. The company will be relocating 15 employees from the Petersburg facility. The company has been creating quality MasterCast products since 1972 in Petersburg, VA. MasterCast is an umbrella term that describes a group of surfaces manufactured using a combination of polymers and natural stone elements such as marble, granite, gemstones, and other natural minerals. Common names for these types of surfaces are cultured marble, cultured granite, cultured onyx and solid surface.
Thirty-seven new tenants have been announced for the Shops at White Oak Village, a new 900,000-square-foot shopping center scheduled to open in eastern Henrico in early October. The shopping center will offer pedestrian-friendly streets and open spaces designed for community gathering. New tenants include Bath & Body Works, LongHorn Steakhouse, Cracker Barrel Old Country Store, OfficeMax and Sports Zone. Situated on 136 acres, and located at the intersection of Interstate 64 and Laburnum Avenue, White Oak Village will offer more than 900,000 square feet of shopping, dining and leisure space. The project is being developed by Forest City Commercial Development and Pruitt Associates, who also combined to build Short Pump Town Center.
Car Parts Maker to Open in Chesterfield Ept Automotive, has leased 46,300 square feet of manufacturing space in southeastern Chesterfield’s River’s Bend to produce electrical connectors. The German automotive supplier will open a $5 million
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plant and sales and technical service center in Chesterfield County. Ept Automotive is a subsidiary of Peiting, Germanybased Ept GmbH. The company has more than 700 employees.
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2008 Fall
Henrico’s Wyndham to Expand
Fourth Annual ‘Greater Richmond Companies to Watch’ The Venture Forum will announce its list for the fourth annual “Greater Richmond Companies to Watch” (GRCTW). GRCTW is a forward-looking assessment of area businesses deemed to have the potential to become national leaders and become significant contributors to the area economy. From the dozen companies selected for 2006, six have raised significant venture capital or private investment and two sold for a combined $84 million. Public nominations are sought directly from the regional business community. The Venture Forum will announce its list at an event held October 29 from 5:30 to 7:00 PM at Toad’s Place. Orig-
inally founded in 1986 as Richmond Venture Capital Club, Inc., The Venture Forum revised its name and mission in 1998 as a resource to bring together of ideas and capital.
Real estate developer HHHunt’s plans to expand the Glen Allen community of Wyndham by 193 housing units. The 97 single-family homes and 96 detached condos will be added to Wyndham, a 1260-acre master-planned community in the far northwest corner of Henrico County, against its border with Goochland County to the west and Hanover County to the north. HHHunt will build three neighborhoods as part of the plan—one with 96 empty-nester condos, and the two others with 64 and 33 singlefamily homes. HHHunt intends to begin street and subdivision construction in the spring of 2009 and home construction in the fall.
Business First Greater Richmond is a collaborative effort that includes Chesterfield County, Henrico County, Hanover County and the City of Richmond. It is supported by the Greater Richmond Partnership, Inc. and the Greater Richmond Chamber.
Business First Greater Richmond in Action
Business Retention Program Releases Annual Report The best customer is the one you have today. Borrowing a page from the private sector playbook, area economic development partners have a growing appreciation for that concept. “Existing businesses account for more than 80 percent of all new economic activity. Paying attention to what is happening with these firms is a critical part of the region’s economic future” says Sara Dunnigan, Vice President of Existing Business Services for the Greater Richmond Partnership and manager of the regional initiative. Business First Greater Richmond, the region’s formal program to retain and grow businesses who already call the region home, has conducted more than 600 face-to-face interviews over the past twelve months with business leaders, gaining some key insights into their impressions of the business climate and their attitudes about the region. These findings were recently released in Business First’s annual report which is available for download at www.businessfirstrichmond.com. The diverse group of firms interviewed represents almost 40,000 jobs in the region and have indicated plans to create more that 1,800 new positions in the coming year. In addition to these new jobs, they have shared plans to invest more
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www.businessfirstrichmond.com
than $54 million in their local operations. In sharp contrast to sagging economic news, 30 percent of all interviewed firms intend to expand in the coming year and 86 percent are projecting positive sales growth for that period. The Greater Richmond Partnership leads the charge to review the results in aggregate and collaborate on strategies to address universal themes and regional issues, like workforce development. But partners are quick to remind readers that the outreach program isn’t a data gathering exercise. Rather, it’s an effort to better understand each individual company and quickly connect them to the resources and information they need to be successful. Business First Greater Richmond is an impressive example of collaboration. It is supported by the Greater Richmond Partnership, Inc., the Greater Richmond Chamber, and the economic development offices in Chesterfield, Hanover, Henrico and the City of Richmond. The program also has more than 80 volunteers and is growing its team with key agencies who provide support and resources for existing business such as the Virginia Department of Business Assistance and the Community College Workforce Alliance.
Another member of the Business First team is the Greater Richmond Small Business Development Center. Michael Leonard is the Center Director who knows firsthand how the outreach of the Business First program has enabled area businesses to connect to their local economic development offices and a vast array of business resources. For example, a fast growing company in the specialty food business participated in an initial Business First interview. Following that, Leonard received a referral that the interviewed company had just received a major new contract. While the company was focused on delivering product, they also knew they needed to consider their future and how their growth would effect their operations long term. Through Leonard’s involvement, the company received a free comprehensive financial analysis which benchmarked their performance against peers in their industry. It led to an introduction to a universitysupported student team that reviewed their growth business strategy. They made recommendations on the best possible business structures to support it. Subsequently, VCU’s International School of Business conducted an analysis to determine the best foreign markets for their products and connections made with the Virginia Economic Development Partnership’s International Trade
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Division helped the company get samples to potential customers overseas. “The Business First program is an outstanding program and through it we are uncovering opportunities to assist in new and different ways. Working
together as a team, we’re able to better support the needs of area businesses and the information collected in aggregate supports future efforts to improve the business climate in the region.” says Leonard. That’s just one example of the Business First Greater Richmond program at work. Last year, more than 200 referrals were generated as a result of the outreach effort. Partners worked to resolve issues ranging from filling potholes to workforce training and everything in between. Read more about area business leaders’ opinions on the regional business climate, transportation factors and the quality of life in the annual report provided at the program website www.businessfirstrichmond.co m. To have your company participate in the program, request a visit on the website or contact Sara Dunnigan at (804) 343-6968 or sdunnigan@grvpa.com.
2008 Fall