800-TEMPLE-MED templehealth.org
TEMPLE UNIVERSITY HOSPITAL • LEWIS KATZ SCHOOL OF MEDICINE AT TEMPLE UNIVERSITY • FOX CHASE CANCER CENTER JEANES HOSPITAL • TEMPLE HEALTH OAKS • TEMPLE HEALTH CENTER CITY • TEMPLE HEALTH FT. WASHINGTON • TEMPLE HEALTH ELKINS PARK TEMPLE READYCARE • TEMPLE PHYSICIANS • TEMPLE UNIVERSITY HOSPITAL - EPISCOPAL CAMPUS TEMPLE UNIVERSITY HOSPITAL - NORTHEASTERN CAMPUS • TEMPLE TRANSPORT TEAM
Temple Health refers to the health, education and research activities carried out by the affiliates of Temple University Health System (TUHS) and by Lewis Katz School of Medicine at Temple University. TUHS neither provides nor controls the provision of health care. All health care is provided by its member organizations or independent health care providers affiliated with TUHS member organizations. Each TUHS member organization is owned and operated pursuant to its governing documents. Non-discrimination notice: Temple University Hospital does not exclude participation in, and no one is denied the benefits of, the delivery of quality medical care on the basis of race, religious creed, sex, sexual orientation, gender identity, disability, age, ancestry, color, national origin, physical ability, or source of payment.
LEWIS KATZ SCHOOL OF MEDICINE AT TEMPLE UNIVERSITY
FACULTY RESOURCE GUIDE
HSC CAMPUS SAFETY SERVICES Welcome to Temple’s Department of Campus Safety Services. We are a 24 hour-a-day/seven day-a-week department. The Campus Police patrol the campus and surrounding area by foot, bicycle and patrol car. Our department also includes security officers who work inside various buildings checking IDs and assisting staff and visitors. The HSC’s police headquarters is located on the 1st floor of the Parkinson Pavilion at the Broad Street and Tioga entrance. Our phone number is 2-8216 on campus and 215-707-8216 off campus.
Crime Prevention Tips • Use only the ATMs inside TU facilities. • Put your money away before leaving the ATM area. • Wear your Temple ID on your outer garment. • Familiarize yourself with the emergency blue phones throughout the campus. • Lock your car and keep all valuables out of sight. • Utilize the campus parking lots. • Do not leave your property unattended. • Report all crimes to the Campus Police at 2-8216. • Be the additional eyes and ears for our Department. • Report anything out of the ordinary or suspicious. • It is strongly recommended that students use the Allegheny Subway Station. • Escorts are available at night to walk you to the station. You may call 215-707-8216.
Safety Services Offered • After-hours escorts are available to the bus stop, subway, train station, parking lots and other campus buildings. Please call 2-8216 to make arrangements (be advised that there may be a wait so please plan ahead).
• Lost and Found Items: Lost or found may be turned in or redeemed at the Campus Safety Services Office on the 1st floor of Parkinson Pavilion (you may call 2-8285 to see if your item has been turned in).
• Crime Prevention programs: Available to all students, staff and employees. • Self-defense, street smarts and big city living programs are available upon request. Call Donna Gray at 1-5870.
TABLE OF CONTENTS WELCOME TO TEMPLE HEALTH FROM LARRY R. KAISER, MD, FACS . . . . . . . 2 WELCOME FROM MICHAEL R. LESTER, CMSR, FASPR, CDR . . . . . . . . . . . . 3 DEPARTMENT OF PHYSICIAN/FACULTY RECRUITMENT & RETENTION . . . . . . 4 ONBOARDING/INTEGRATION INFORMATION . . . . . . . . . . . . . . . . . . . . . 6 BASIC SCIENCE, RESEARCH CENTERS AND CLINICAL DEPARTMENT CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 OFFICE OF FACULTY AFFAIRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 HUMAN RESOURCE CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . 22 RISK MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 CONTINUING MEDICAL EDUCATION . . . . . . . . . . . . . . . . . . . . . . . . . . 26 TEMPLE UNIVERSITY PHYSICIANS (TUP) COMPLIANCE PLAN . . . . . . . . . . 28 THE ORGANIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 CLINICAL CARE, RESEARCH AND EDUCATION . . . . . . . . . . . . . . . . . . . . 34 HEALTH SCIENCES CENTER INFORMATION . . . . . . . . . . . . . . . . . . . . . 38 HEALTH SCIENCES CAMPUS MAP . . . . . . . . . . . . . . . . . . . . . . . . . 39 HSC CAMPUS SAFETY SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . 41
WELCOME TO TEMPLE HEALTH from Larry R. Kaiser, MD, FACS As Chief Executive Officer of Temple Health, I am pleased to welcome you to this wonderfully complex and energetic place. It is my privilege to guide the clinicians, researchers and students of this exceptional enterprise as we enter the coming era of medical and scientific transformation. Throughout its history, Temple Health has excelled and grown as it carried out its tripartite mission of education, research and patient care:
• Our faculty has consistently trained new physicians who moved on to advance academia, clinical practice, research and industry all across the globe.
• Temple clinicians in our hospitals and physician groups have pushed the boundaries of science to improve patient care.
• We have delivered on our mission by providing unsurpassed levels of care to our underserved community and by serving as the leading safety net hospital in the Commonwealth of Pennsylvania. Today at Temple Health, we continue to take bold steps and invest strategically to prepare for the road ahead. For example, our biomedical researchers are uncovering new disease mechanisms and creating novel therapies that have the potential to reshape the face of medicine. I encourage you to learn more about the strategy and mission of our organization through the pages of this handbook.
LARRY R. KAISER, MD, FACS The Lewis Katz Dean, Lewis Katz School of Medicine at Temple University President and Chief Executive Officer, Temple University Health System Senior Executive Vice President for the Health Sciences, Temple University Professor, Thoracic Medicine and Surgery
2 |
WELCOME from Michael R. Lester, CMSR, FASPR, CDR Welcome to the Lewis Katz School of Medicine! While you have likely interacted with our department during the recruitment process, allow me a few moments to tell you about the other equally as important services we provide now that you’re an Owl! As a strategic partner with Temple Health’s leadership, it is our mission to ensure that your transition to Temple is seamless and smooth. We do this using our innovative onboarding/ integration program, which streamlines the employment transition process by making sure that all administrative and logistical issues are addressed prior to your start date. This allows you to focus your time and energy on patient care, networking with new colleagues, innovative research and sharing your clinical experience with our trainees. As the School of Medicine’s Senior Director of Physician/Faculty Recruitment and Retention, I am your immediate liaison. Our team of dedicated professionals and I will help to make your experience at each stage of the onboarding/integration process a positive one. If you should have questions about benefits, compensation, regulatory compliance or any other issue in the first days, weeks or months of your employment, please do not hesitate to contact our office at 215-707-2236. Again, welcome to Temple. This is an exciting time in the life of our nationally renowned, top-tier organization, and we are thrilled to count you as a member of our team.
MICHAEL R. LESTER, CMSR, FASPR, CDR Senior Director, Department of Physician/Faculty Recruitment & Retention, Lewis Katz School of Medicine at Temple University e: michael.lester@tuhs.temple.edu t: 215-707-5666
| 3
DEPARTMENT OF PHYSICIAN/FACULTY RECRUITMENT & RETENTION
DEPARTMENT OF PHYSICIAN/FACULTY RECRUITMENT & RETENTION CONTACTS Please call a member of the Physician/Faculty Recruitment and Retention Department for additional information related to physician and faculty career opportunities. MICHAEL R. LESTER, CMSR, FASPR, CDR Senior Director t: 215-707-5666 e: michael.lester@tuhs.temple.edu
JULIE BRISSETT, MS, SPHR, FASPR Assistant Director t: 215-707-5665 e: julie.brissett@tuhs.temple.edu
CHRISTINE PREDJULEK Lead Administrative Specialist t: 215-707-2236 e: christine.predjulek@tuhs.temple.edu
JORDAN RIVKIN Administrative Assistant t: 215-707-8551 e: jordan.rivkin@tuhs.temple.edu
KELLY SMITH Physician Recruitment & Integration Associate t: 215-707-3101 e: kelly.smith@tuhs.temple.edu
CAELY MONTGOMERY Physician Recruitment & Integration Associate t: 215-707-4419 e: caely.montgomery@tuhs.temple.edu
| 5
ONBOARDING/INTEGRATION INFORMATION
ONBOARDING/INTEGRATION PROGRAM Welcome to the Lewis Katz School of Medicine at Temple University! As a new faculty member, you are joining the team that has been a Philadelphia institution for nearly 115 years and is widely recognized as a nationally renowned, top-tier medical and educational institution with a diverse, socially-conscious student body as well as outstanding faculty who provide outstanding patient care, superior medical education and conduct leading-edge research. To assist with your integration into the Temple community, this resource guide has been prepared to provide you with a basic understanding of the organization, some of the resources avialable to you, key contacts, facilities and instructions on getting connected. If you have any questions regarding the resources that are available to you as a faculty member, please contact a member of the Department of Physician Faculty Recruitment and Retention team. We wish you much success in your new position, and hope that you quickly feel part of the Temple family.
OWLCARD – YOUR TEMPLE ID Since 1996, Temple University and Temple University Health System have used a “One Card” system known as the OWLcard system that acts as the primary means of identification for all faculty, staff, students, and guests of the University. A credit card sized ID card is used throughout Temple for privileged functions such as security access and parking.
Where to obtain your OWLcard/Temple ID You can obtain your Temple ID on the Health Sciences Campus by visiting the Human Resources Department located on the 3rd floor of the Health Sciences Student Faculty Center. HEALTH SCIENCES STUDENT FACULTY CENTER 3340 N. Broad Street, 3rd Floor Philadelphia, PA 19140
Lost Cards Cardholders who have lost a card or suspect that a card has been stolen should contact the Human Resources Department at 215-707-5135.
| 7
TEMPLE UNIVERSITY PARKING SERVICES Parking Your manager/coordinator will assign you parking in one of the three garages available: Ontario East, Boyer Pavilion or Carlisle West, depending on availability. Faculty and Staff with valid Temple ID may opt for convenient pre-taxed payroll deductions. Carlisle West Garage
$125.00/Month
Ontario East Garage
$125.00/Month
Boyer Pavilion Garage
$125.00/Month
Carlisle West Garage For questions about parking services, please e-mail parking@temple.edu or call 215-707-2277.
Boyer Pavilion and Ontario East Garage For questions about parking services, please e-mail karen.corbett@tuhs.temple.edu or call 215-707-4498.
COMMUTER TRANSPORTATION How the commuter benefits program works: All regular, full-time employees and faculty members are eligible to participate in the commuter benefits program. WageWorks will fulfill your order by mailing you a pass or recharging your commuter card just prior to the beginning of the month. These charges are deducted from your paycheck each month. The portion of your cost that is deducted pre-tax reduces the amount of earnings on which you have to pay taxes (this is how you save). If you choose the “Every Month” frequency, you will automatically get the same order each month until you change or cancel it or become ineligible for the program. Unlike healthcare and dependent care FSAs, there is no open enrollment period for the commuter benefits program and you can enroll or cancel your enrollment at any time. If you are not enrolled in WageWorks, please follow the set up directions below: 1. Go to www.wageworks.com. 2. Click on: “First Time User? Register Now,” and follow the simple steps. Payments for these benefits are charged through payroll deductions on a pre-tax basis. If you have a question regarding your payroll deduction, please contact the Benefits Department at 215-926-2270. Inquiries about how the program works should be directed to WageWorks. Please note that the monthly limit for tax-free commuter benefits is $125.00
8 |
or more information about SEPTA (Southeastern Pennsylvania Transportation Authority F Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties), please visit
www.septa.org
CONTACT DIRECTORIES All faculty and staff for Temple University (Cherry and White Pages), FCCC (Fox Chase Cancer Center) and Temple University Health System are included in the contact directories section located on the top of the left-hand side of the Temple University Health System (TUHS) Employee Site. To access information you must know at least the first or last name of the individual you are searching for. Once logged in to your desktop, click on Internet Explorer. The TUHS Employee Site is the home page displayed upon opening your web browser.
AMION PHYSICIAN SCHEDULING On call and physician scheduling software is available for group practices, residents, hospitalists and other medical providers for call, clinic, rotation and shift schedules. The AMION link is located under contact directories on your TUHS employee intranet site on the top left-hand side of the page. AMION is also an app that you can download on your mobile phone/device.
  |  9
TUPORTAL (TEMPLE UNIVERSITY PORTAL) As a Temple University employee, you have the opportunity to take advantage of state-of-the-art technology resources that have earned Temple numerous awards. TUportal provides access to numerous technology resources, including TU Gmail, Blackboard, Self Service Banner, library, benefits information and much more. You can access technology resources at Temple with an AccessNet account username and password. An AccessNet account enables you to log into the university’s online resources and TU Gmail.
TUportal Set Up 1. Go to https://accounts.temple.edu. 2. Click on activate AccessNet account. 3. Once you complete each step you will be given an AccessNet username; you will then pick a password. 4. Continue to follow prompts until set up is complete.
Wi-Fi Access at Main Campus and Health Sciences Campus To obtain access you will need your AccessNet username and password WI-FI NETWORK: TUsecurewireless
TUSECUREWIRELESS
For more information and troubleshooting please visit the link below
https://computerservices.temple.edu/wireless-campus
10 |
TEMPLE UNIVERSITY E-MAIL SET UP 1. Go to www.temple.edu. 2. Click on TUPortal at the bottom of the page. 3. Enter your AccessNet Username and TUsecure Password and then log in. 4. On the top of your screen, click on “Staff Tools” (see screen shot below). 5. The next screen will show a list of TU Applications down the left side. 6. Click on “TUmail-Gmail”. 7. Your TUmail-Gmail inbox should load on your screen. note:
emple University e-mail should not be used for Temple University Health System T business or in the process of discussing PHI.
TEMPLE UNIVERSITY HEALTH SYSTEM E-MAIL Temple University Health System E-Mail Account Set Up 1. To access your e-mail account, see your coordinator/manager for your code sheet. 2. You will be asked to change your password (it must be at least 8 characters, 1 upper case letter, 1 number and/or special character). 3. Register under SPA (Secure Password Administrator), instructions are included with your username and password (code sheet). 4. Go to the Microsoft Start Icon at the bottom left hand screen on your desktop. 5. Left click and a number of icons will appear. 6. Click on the Microsoft Outlook icon and follow the prompts to configure your account. 7. Your network password will need to be changed every 90 days for security purposes.
our TUHS e-mail account will configure once you have completed these steps, Y if you are having any difficulty contact the IT Help desk at
215-707-7008
| 11
E-MAIL INTEGRATION Merging E-Mail Accounts (University & Health System) 1. Click on the tools icon in the upper right corner of your Gmail inbox screen, then click “Settings” in the dropdown menu. 2. Choose “Forwarding and POP/IMAP” from the settings toolbar. 3. Click the “Add a forwarding address” button. 4. In the prompt box, enter your Temple University Health System e-mail address. 5. Click on the gray “Verify” box. 6. Choose “Enable POP for mail that arrives from now on”. 7. In the “IMAP Access” section, select “Disable IMAP”. 8. Click “Save Changes” at the bottom of the screen. Due to security reasons, physicians should use TUHS or FCCC e-mail for Health System business only, not TU Mail. Please communicate to your associates that any official communications will come from TUHS or FCCC e-mail systems.
CHECK OFF FORWARD INCOMING MAIL CLICK ON ADD FORWARDING ADDRESS CHECK OFF ENABLE POP MAIL FROM NOW ON
MAKE SURE DISABLE IMAP IS CHECKED OFF CLICK SAVE CHANGES
12 |
REMOTE ACCESS 1. In order to access the TUHS system remotely via Citrix, go to https://access.templehealth.org. 2. Enter your username and password. USERNAME: username you created to log in to your computer P ASSWORD: password you created to log in to your computer (should include one capital letter and one numeral)
3. When the portal loads, select the Outlook icon. 4. Follow the instructions for set up.
  |  13
TEMPLE UNIVERSITY HEALTH SYSTEM MOBILE PHONE POLICY All physicians will receive an iPhone from Verizon Wireless to be used for all pages. Your phone also includes 400 minutes per month plus unlimited data and texting capabilities; however, no accessories will be provided by TUHS. The Temple University Health Sciences Campus is only wired for Verizon. If your phone is lost, stolen or damaged you will be responsible for the cost of the replacement. You must schedule an appointment with telecommunications to have your phone set up. You may forward your personal phone number to your TUHS phone in order to carry one phone while at work. For more information on call forwarding, visit your carrier’s website. Your phone will only have access to the applications that have been approved by Temple:
• TUHS E-mail
• TUHS Employee Directory
• More than 50 other apps including academic
• TUHS Outlook Calendar • CITRIX –– To obtain Citrix access password and username and set up your Citrix mobile application, call the I.S. Help Desk at 215-707-7008.
• EPIC/EMR Functions –– To set up your EPIC application, call the EPIC Help Desk by phone at 215-707-8581 or ext. 2-8581.
14 |
journals, research, and clinical care
• TigerText –– A HIPAA compliant texting application that can be used from a mobile phone, tablet or desktop PC. TigerText currently integrates with the Amion paging system and will integrate with page Operator messages in a future state. Access is currently granted to anyone with a TUHS e-mail address.
To set up an appointment or for any additional questions and/or concerns, including if your phone is lost or stolen, please contact Kathy Thompson at kathy.thompson@tuhs.temple.edu or 215-707-9490.
WHERE TO EAT AT TEMPLE Cafeteria
Earth Cup Coffee
The hospital cafeteria, located on the lower level of Rock Pavilion (Zone B), offers a variety of foods. Check the menu posted outside the entrance.
Earth Cup Coffee, owned and operated by an outside company, is located in the Tioga Street Lobby.
Breakfast.........................6:30 am – 10:00 am
The Court
Lunch................................11:00 am – 2:00 pm
The Court, located on the 1st Floor of Medical Education and Research Building, operated by Aramark, offers bagels, coffee, soup, salads, sandwiches and numerous to-go items.
Dinner...............................4:30 pm – 7:00 pm
Vending Machines Snack vending machines are located just off the main dining room of the Cafeteria in the lower level, and just off the elevators of some patient floors.
Other Options Food trucks, City View, Starbucks, Dunkin, Subway
Tribeca Cafe The Tribeca Café, owned and operated by an outside company, is located in the lobby of the Boyer Pavilion, and is open Monday through Friday from 7:00 am to 6:00 pm.
| 15
BASIC SCIENCE, RESEARCH CENTERS AND CLINICAL DEPARTMENT CONTACT INFORMATION
CLINICAL/BASIC SCIENCE DEPARTMENTS & RESEARCH CENTER CONTACT INFORMATION Each clinical department is engaged in education, patient care and research. Faculty in these departments may be full-time, part-time or volunteer, and they provide both clinical curriculum development and core teaching of medical students, residents and fellows. There are 20 departments constructed around different clinical disciplines. In addition, Pathology and Laboratory Medicine has both clinical and basic science functions. The larger clinical departments are made up of sections.
Clinical Departments and Department Phone Numbers Department Name
Department Phone Number
Anesthesiology
215-707-3326
Dermatology
215-707-5460
Emergency Medicine
215-707-7550
Family and Community Medicine
215-707-4600
Medicine
215-707-1800
Neurology
215-707-3040
Neurosurgery
215-707-7200
Obstetrics, Gyn & Reproductive Services
215-707-3008
Ophthalmology
215-707-3185
Orthopaedic Surgery & Sports Medicine
215-707-2111
Otolaryngology
215-707-3665
Pathology & Lab Medicine
215-707-2052
Pediatrics
215-707-5437
Physical Medicine & Rehabilitation
215-707-7021
Psychiatry & Behavioral Science
215-707-8483
Radiology
215-707-9729
Radiation Oncology
215-707-4233
Surgery
215-707-3133
Thoracic Medicine and Surgery
215-707-5864
Urology
215-707-3375
For more information about each department, visit
medicine.temple.edu/departments-centers
  |  17
Basic Science Departments and Department Phone Numbers Basic Science Department Name
Department Phone Number
Anatomy and Cell Biology
215-707-3161
Clinical Sciences
215-707-6159
Medical Genetics and Molecular Biochemistry
215-707-3979
Microbiology and Immunology
215-707-6747
Neuroscience
215-707-4500
Pathology and Laboratory Medicine
215-707-4353
Pharmacology
215-707-9820
Physiology
215-707-4045
For more information about each department, visit
medicine.temple.edu/departments-centers
18  | 
Research Centers and Center Phone Numbers Research Centers
Phone Number
Alzheimer’s Center at Temple (ACT)
215-707-9380
Cardiovascular Research Center (CVRC)
215-707-4045
Center for Asian Health (CAH)
215-787-5434
Center for Bioethics, Urban Health, wand Policy (CBUHP)
215-707-3664
Center for Inflammation, Translational and Clinical Lung Research (CILR)
215-707-5553
Center for Metabolic Disease Research
215-707-0726
Center for Neurovirology
215-707-4500
Center for Substance Abuse Research (CSAR)
215-707-5307
Center for Translational Medicine (CTM)
215-707-9820
Comprehensive NeuroAIDS Center (CNAC)
215-707-4500
Fels Institute for Cancer Research and Molecular Biology
215-707-4300
Shriners Hospitals Pediatric Research Center
215-926-9318
Sol Sherry Thrombosis Research Center (SSTRC)
215-707-4403
Temple Institute for Regenerative Medicine and Engineering (TIME)
215-707-9411
For more information about each department, visit
medicine.temple.edu/departments-centers
| 19
OFFICE OF FACULTYÂ AFFAIRS
OFFICE OF FACULTY AFFAIRS The Office of Faculty Affairs is involved in the recruitment, appointment, reappointment, tenure and promotion of faculty at the Lewis Katz School of Medicine at Temple University. The Office also supports various faculty activities including, but not limited to, faculty mentoring and development. Assistance is available to individual faculty members, to department chairs and center directors and to department/center administrators in the development of materials to be included in dossiers for faculty appointments, promotion and tenure.
Office of Faculty Affairs Staff SUSAN E. WIEGERS, MD, FACC, FASE Senior Associate Dean of Faculty Affairs Senior Associate Dean, Graduate Medical Education Professor, Medicine, Cardiology 3500 N. Broad Street, MERB 1111-J Philadelphia, PA 19140 t: 215-707-6920 f: 215-707-9583 e: susan.wiegers@tuhs.temple.edu
HELEN PEARSON, PhD Associate Dean, Faculty Affairs Associate Professor, Anatomy & Cell Biology 3500 N. Broad Street, MERB 1111-K Philadelphia, PA 19140 t: 215-707-1413 f: 215-707-9583 e: hpearson@temple.edu
BRYANT TABB Director, Faculty Affairs 3500 N. Broad Street, MERB 1112-L Philadelphia, PA 19140 t: 215-707-0163 f: 215-707-9582 e: btabb@temple.edu
For more information visit the website below or contact Susan E. Weigers, MD, FACC, FASE, Senior Associate Dean of Faculty Affairs.
https://medicine.temple.edu/about/administrative-offices/office-faculty-affairs
  |  21
HUMAN RESOURCE CONTACTÂ INFORMATION
HUMAN RESOURCE CONTACT INFORMATION Benefit Questions t: 215-926-2270 f: 215-926-2288
Learning & Development Questions t: 215-926-2218 f: 215-926-2299
Payroll Questions t: 215-926-2224 f: 215-926-2261
Temple University is committed to a policy of equal opportunity for all in every aspect of its operations. The University has pledged not to discriminate on the basis of race, color, sex, age, religion, national origin, sexual orientation, marital status, veteran status, genetic information, or disability. All prospective candidates must prove eligibility to work in the United States. This policy extends to all educational, service and employment programs of the University.
or additional information about Physician Faculty benefits, please go directly to the F webpage for Faculty Benefits at
http://www.temple.edu/hr/departments/benefits/index.html
  |  23
RISK MANAGEMENT
RISK MANAGEMENT In the practice of medicine there is high potential for legal claims involving medical malpractice. In Philadelphia County this potential is higher than other parts of the country and even the surrounding region. Each Temple Health entity has its own risk managers, and all of these “arms” of risk management work in a collaborative fashion. However, as a member of Temple University Physicians, your primary resource on issues related to professional liability and other risks which arise in practice is the TUP Risk Manager. Day-to-day activities of the TUP Risk Manager may include:
• Identifying risks within specific TUP office practices through formal MIDAS incident reporting, staff referrals, medical record reviews, reviews of patient complaints and referrals from the Temple Health facilities;
• Developing and maintaining relationships with external investigators such as the Department of Health, Local Police, Attorney General’s Office, DEA, FBI, etc.;
• Identifying and notifying legal counsel of potential or actual claims made that may affect TUP; • Developing and offering educational programs for all levels of staff on a variety or risk topics; • Assisting in the development and revision of policies and procedures in key areas of risk management interest such as product recalls, medical records releases, medication concerns, etc.;
• Being available to answer any and all questions that may arise in how to establish practices that carry lower potential risks and safer, more productive patient care. The TUP Risk Manager reports directly to the TUP Chief Medical Officer & Chief Executive Officer and works collaboratively with the TUHS Corporate and entity risk management departments.
Temple Health Risk Management t: 215-707-6151
CHARIN STURGIS Ambulatory Risk Manager Boyer Pavilion, Suite 202 t: 215-707- 6466 m: 267-273-5722 e: charin.sturgis@tuhs.temple.edu
| 25
CONTINUING MEDICALÂ EDUCATION
CONTINUING MEDICAL EDUCATION Lewis Katz School of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide Continuing Medical Education for physicians. The Albert J. Finestone, MD Office for Continuing Medical Education (CME) is committed to achieving excellence in continuing medical education through state, national and international activities that are built on a platform of evidence-based medicine and adult learning principles. The Office for CME provides continuing professional development for physicians both internal and external to Temple by developing high quality programs that are designed to enhance practice performance and have a positive impact upon patient care. The Office for CME certifies approximately 50 Regularly Scheduled Series (RSS) in the form of Grand Rounds, Journal Clubs, M&M conferences, and Tumor Boards for AMA PRA Category 1 Credit™ among the clinical departments. Faculty interested in developing CME initiatives are encouraged to contact the Office for CME to review requirements and discuss planning and implementation strategies. THE ALBERT J. FINESTONE, MD OFFICE FOR CONTINUING MEDICAL EDUCATION 3440 N. Broad Street, Kresge Hall 360 Philadelphia, PA 19140 t: 800-23-TUCME (88263) f: 215-707-8268 e: cme@temple.edu
| 27
TEMPLE UNIVERSITY PHYSICIANS (TUP) COMPLIANCE PLAN
TEMPLE UNIVERSITY PHYSICIANS (TUP) COMPLIANCE PLAN The Temple University Physicians (TUP) Compliance Plan, established in 2003, was designed to foster a partnership with the faculty, administration and staff in identifying and mitigating risks associated with potential violations of healthcare laws, rules and policies that may affect the billing, coding and reimbursement for TUP. The Compliance Program was established to strengthen and further demonstrate TUP’s commitment to promote a culture of Compliance with all regulatory requirements and applicable laws. The mission of the TUP Compliance Program is to prevent, detect and correct violations. Additionally, TUP is committed to providing quality which includes respecting patients’ rights to maintain the privacy of their health information and ensuring appropriate security of all protected health information. TUP Compliance monitors and investigates adherence to this policy. ALYCE GONTZ Senior Director of Compliance, Temple University Physicians t: 215-707-9335 e: alyce.gontz@tuhs.temple.edu
ENVIRONMENTAL HEALTH AND RADIATION SAFETY The Environmental Health and Radiation Safety Department (EHRS) is responsible for ensuring the safe use of radioactive materials, radiation-producing equipment, chemicals, and biological substances at Temple University, Temple University Health System, and affiliated institutions. Additionally, EHRS is responsible for the following:
• Identifying safety problems; • Initiating, recommending, and/or providing corrective actions; • Verifying implementation of corrective actions; • Ensuring compliance with regulations and Temple policies for the safe use of hazardous substances. KISHA GRADY Training Program Coordinator, Environmental Health and Radiation Safety Temple University 3307 N. Broad Street Philadelphia, PA 19140 t: 215-707-7697 e: echeva@temple.edu
| 29
THE ORGANIZATION TEMPLE TEMPLE UNIVERSITY HEALTH SYSTEM
TEMPLE UNIVERSITY HOSPITAL
FOX CHASE CANCER CENTER
TUH – EPISCOPAL CAMPUS TUH – NORTHEASTERN CAMPUS
30 |
JEANES HOSPITAL
FCCC MEDICAL GROUP, INC.
TEMPLE HEALTH FORT WASHINGTON
TEMPLE HEALTH OAKS
ABOUT TEMPLE HEALTH The Lewis Katz School of Medicine at Temple University, located on the Health Sciences Campus of Temple University in Philadelphia, takes pride in the excellence of its education, research and clinical service programs. It is fully accredited by the Liaison Committee on Medical Education. It employs 550 full-time and 50 part-time faculty members, in addition to more than 1,000 employees. Each year it admits 210 medical students and approximately 24 graduate students. Known collectively as Temple Health, the School of Medicine enjoys a close educational and working relationship with Temple University Health System (TUHS), a $2.1 billion academic health system dedicated to providing access to quality patient care and supporting excellence in medical education and research. Temple Health consists of Temple University Hospital (TUH), ranked among the “Best Hospitals” in the region by U.S. News & World Report; TUH-Episcopal Campus; TUH-Northeastern Campus; Fox Chase Cancer Center, an NCI-designated comprehensive cancer center; Jeanes Hospital, a community-based hospital offering medical, surgical and emergency services; Temple Health satellite locations in Fort Washington, Oaks, Center City and Elkins Park; Temple Physicians, Inc., a network of community-based specialty and primary-care physician practices; Temple ReadyCare, a network of urgent care facilities; and Temple Transport Team, a ground and air-ambulance company.
UNIVERSITY TEMPLE UNIVERSITY SCHOOL OF MEDICINE TEMPLE UNIVERSITY PHYSICIANS
TEMPLE HEALTH CENTER CITY
TEMPLE HEALTH ELKINS PARK
TEMPLE PHYSICIANS, INC.
TEMPLE READYCARE
TEMPLE TRANSPORT TEAM
This chart does not reflect the actual corporate structure of Temple University, Temple University Health System and their various entities. The chart only highlights, in part, locations, business lines and divisions.
| 31
TEMPLE UNIVERSITY
TEMPLE UNIVERSITY PHYSICIANS
Temple University, a comprehensive staterelated research university, is the 28th largest university in the United States. A total of 36,770 students enrolled at Temple in the Fall of 2015, including 28,004 undergraduates and 8,766 graduate students. Its four Philadelphia locations include Main Campus, the Health Sciences Campus and two sites in Center City: the School of Podiatric Medicine and Temple University Center City, which offers credit and noncredit education. The Ambler Campus and a Fort Washington location, offering graduate and noncredit courses, are in the northern suburbs. A seventh location in Harrisburg offers graduate degree and certificate programs. The university also has overseas campuses in Tokyo and Rome.
Temple University Physicians (TUP) is the faculty practice organization of LKSOM. Approximately 500 TUP clinicians provide clinical care across a broad range of specialties and subspecialties. Representing 20 clinical departments, TUP clinicians see patients at 40 sites (combined resident and private practice clinics)—the majority of which are located on the Health Sciences Campus. These faculty physicians participate in the teaching of medical students, residents and fellows and are also actively involved with research and clinical trials.
Temple.edu
LEWIS KATZ SCHOOL OF MEDICINE AT TEMPLE UNIVERSITY Medicine.temple.edu
Established in 1901, the Lewis Katz School of Medicine at Temple University (LKSOM) is one of the nation’s leading medical schools. Each year, it educates approximately 840 medical students and 140 graduate students. Based on its level of funding from the National Institutes of Health, Temple is the second-highest ranked medical school in Philadelphia and the third-highest in the Commonwealth of Pennsylvania, according to U.S. News & World Report.
Medicine.temple.edu/patient-care
TEMPLE UNIVERSITY HOSPITAL Tuh.TempleHealth.org
Temple University Hospital (TUH) is a 732-bed tertiary and quaternary-level acute care hospital adjacent to LKSOM. Each year the high-volume urban center handles over 330,000 outpatient visits, over 27,000 admissions and over 2,500 births. TUH includes a Level I Trauma Center that operates as one of the region’s busiest emergency departments. The hospital provides patients with ready access to an exceptional group of physicians in every specialty and primary care field. TUH also has two additional major campus locations at TUH-Episcopal Campus and TUH-Northeastern Campus.
FOX CHASE CANCER CENTER – TEMPLE HEALTH FoxChase.org
Fox Chase Cancer Center, part of Temple Health since July 2012, is one of the country’s leading cancer research and treatment centers. In 1974, Fox Chase was among the first institutions to receive the National Cancer Institute’s prestigious comprehensive cancer center designation—and today is one of only 47 in the country. 32 |
FOX CHASE CANCER CENTER MEDICAL GROUP, INC. Fox Chase Cancer Center Medical Group, Inc. (FCCCMG) was developed as a professional services entity to provide physician services, primarily cancer related, to patients. FCCCMG currently employs 121 physicians and nearly 60 mid-level providers in seven clinical departments: Clinical Genetics, Diagnostic Imaging, Hematology/Oncology, Medicine, Pathology, Radiation Oncology and Surgery.
TEMPLE PHYSICIANS, INC. Physicians.TempleHealth.org
Temple Physicians, Inc. is Temple Health’s network of community-based physicians. Launched in 1996, this network has grown to include roughly 50 practice locations and 150 medical providers located conveniently throughout the Philadelphia region.
TEMPLE READYCARE TempleReadyCare.com
JEANES HOSPITAL Jeanes.com
For 90 years, Jeanes Hospital has combined excellence in healthcare with a compassionate, personal touch. The hospital offers state-of-the-art medical, surgical and emergency services. It provides patients with the comfort and convenience of a community hospital along with the resources of a downtown academic medical center.
TEMPLE HEALTH SATELLITE LOCATIONS Temple Health is rapidly expanding its footprint for outpatient services—both in Philadelphia and its surrounding suburbs. Satellite locations are open in Fort Washington, Oaks, Center City, and Elkins Park with plans to expand further in the near future. Patients across the region can now access Temple doctors in their own neighborhoods for services such as orthopaedics, pulmonology, gastroenterology, urology and cardiology.
Temple ReadyCare is a network of urgent care facilities staffed by Temple physicians. Located in Jenkintown, Northeast Philadelphia and Port Richmond, the sites meet the strict criteria of the Urgent Care Association of America and are designated as Certified Urgent Care clinics.
TEMPLE TRANSPORT TEAM T3.TempleHealth.org
The Temple Transport Team is one of the region’s premier 24-hour critical care ground and air medical transport services. The Temple Transport Team, led by a team of physicians, is committed to providing safe and immediate critical care while transporting patients from any hospital or emergency department within a 150-mile radius of Temple University Hospital.
| 33
CLINICAL CARE, RESEARCHÂ AND EDUCATION
EXCELLENCE IN CLINICAL CARE Temple Health is one of the region’s premier academic healthcare networks. Throughout the Philadelphia region and beyond, patients seek out the advanced medical care Temple offers.
Heart and Vascular From disease prevention to transplantation, Temple is one of a few truly comprehensive centers for specialty cardiovascular care in the Delaware Valley. Our cardiovascular program leaders are nationally recognized authorities in their specialized fields. We provide advanced surgical and interventional care for patients with advanced heart failure, valve problems, aortic disease, coronary artery disease, arrhythmias and other serious heart conditions. Our physicians are practicing some of the most sophisticated, endovascular and minimally invasive procedures available in the region for even the most complex cardiac cases.
Lung The Temple Lung Center is a national leader in clinical care, research and education for advanced lung disease. We are one of the largest pulmonary referral centers in the nation. Every year, we treat more than 15,000 patients with all forms of respiratory disorders. Our documented outcomes are superior. Every patient is seen by an experienced team member and receives a customized treatment plan. With one of the most active and innovative pulmonary research programs in the country, we can offer some of the newest treatment options to patients not responding to standard therapy.
Cancer Temple Health and Fox Chase Cancer Center recently joined forces to create a powerful alliance in the fight against cancer. Fox Chase Cancer Center is one of only 45 NCIdesignated comprehensive cancer centers in the United States, and is consistently ranked among the top cancer hospitals in the country. Fox Chase and Temple research also now jointly pursue several promising ideas of completely new cancer treatment. Current line of basic and translational research are focused on epigenetics, cancer, signaling, synthetic lethality and personalized medicine.
Digestive Disease Long recognized as a center of excellence for evaluating and treating esophageal problems and gastrointestinal motility disorders, Temple’s Digestive Disease Center is now leading the way into several new areas of advanced gastrointestinal diagnosis and therapy. One main focus is high-end therapeutic endoscopy for gastrointestinal bleeding, pancreatico-biliary problems, pre-cancer, cancer, gastric varices, confocal microscopy and extracorporeal lithotripsy of pancreatic stones.
| 35
Neurosciences Temple is one of the region’s largest referral centers for neurologic problems—even the most complex or difficult-to-treat. We have experience in virtually all major medical, surgical, interventional, device-based and investigational therapies. Our center brings together neurologists, neurosurgeons, interventional neuroradiologists, radiation oncologists, psychiatrists and other specialists. Working side-by-side and using advanced diagnostic and treatment technologies and surgical therapies, these specialists create highly targeted solutions for patients struggling with the most complicated, painful or debilitating neurologic disorders.
Orthopaedics & Sports Medicine Temple has a long tradition of excellence in orthopaedics and sports medicine. We are home to the first academic sports medicine program in the country, have served as team physicians for every major professional sports team in Philadelphia, and remain one of the most highly respected orthopaedic groups in the Mid-Atlantic region. Our surgeons, certified athletic trainers and physical therapists team up to provide care for patients with all types of musculoskeletal conditions and injuries. Temple orthopaedic surgeons and sports medicine physicians are skilled at providing care that combines medicine, minimally invasive procedures, surgery and physical rehabilitation.
Abdominal Organ Transplant Temple has some of the most highly experienced transplant surgeons in the Delaware Valley. This team enjoys a record of surgical excellence and decades of experience, and is fully certified by the United Network for Organ Sharing (UNOS) to perform kidney and liver transplantation. The Abdominal Organ Transplant Program offers patients a full continuum of care in one setting for a wide range of serious conditions. Whatever the condition, whatever the response to initial therapies, patients can receive uninterrupted quality care, from initial evaluation throughout the entire course of therapy.
BREAKTHROUGH RESEARCH Temple Health has experienced dramatic growth in the breadth and scope of its research enterprise over the past decade. As part of its strategic plan and with the support of a successful recent capital campaign, Temple’s scientists have been responsible for ground-breaking advancements in areas across the scientific spectrum, including cancer biology, cardiovascular and thrombosis research, cell and developmental biology, HIV research, immunology and autoimmunity, neuroscience, pharmacology, pulmonary research and substance abuse research. Most researchers maintain a base within one of the Temple Research Centers. While these centers support the efforts of faculty, graduate students and postdoctoral fellows, their boundaries are porous by design. Temple created shared resources—technology cores, service centers, administrative support, and community outreach teams—that eliminate duplication and build research quality and efficiency.
36 |
Research Centers at Lewis Katz School of Medicine • Alzheimer’s Center at Temple (ACT)
• Center for Translational Medicine (CTM)
• Cardiovascular Research Center (CVRC)
• Comprehensive NeuroAIDS Center (CNAC)
• Center for Asian Health (CAH)
• Fels Institute for Cancer Research and
• Center for Bioethics, Urban Health, and Policy (CBUHP)
• Center for Inflammation, Translational and Clinical Lung Research (CILR)
• Center for Metabolic Disease Research • Center for Neurovirology
Molecular Biology
• Shriners Hospitals Pediatric Research Center • Sol Sherry Thrombosis Research Center (SSTRC)
• Temple Institute for Regenerative Medicine and Engineering (TIME)
• Center for Substance Abuse Research (CSAR)
Basic Science Departments at Lewis Katz School of Medicine • Anatomy and Cell Biology
• Neuroscience
• Clinical Sciences
• Pathology and Laboratory Medicine
• Medical Genetics and Molecular
• Pharmacology
Biochemistry
• Microbiology and Immunology
• Physiology
COMMITMENT TO ACADEMIC EXCELLENCE The Lewis Katz School of Medicine at Temple University has three major missions: 1. To provide education that is patient-centered, instilling in learners the School’s ethic of human service and lifelong learning; 2. To engage in research that advances and integrates basic and clinical science; 3. To administer patient care with compassion and understanding, utilizing contemporary knowledge and techniques. Temple teaches approximately 840 medical students, 140 graduate students and 500 residents. The school offers programs leading to the MD and PhD degrees and dual degrees leading to MD/ PhD, MD/MA in Urban Bioethics, MD/MPH and MD/MBA degrees, in addition to a Post Baccalaureate Pre-Medical Program. Basic science, clinical science and the interrelationship between the two are emphasized throughout. Faculty are equally committed to teaching students in all programs. Upon completion of their degrees, our graduates secure residencies at top programs across the country, and our alumni are advancing academia, clinical practice and industry all across the globe. Temple has produced scores of leaders in medicine during its 110-year history.
| 37
HEALTH SCIENCES CENTER INFORMATION HEALTH SCIENCES CENTER CAMPUS Temple University’s Health Sciences Center is a hub of academic, clinical and research activities. State-of-the-art facilities and labs allow for hands-on learning and collaboration among scholars of a wide range of health professions. The Health Sciences Center is home to the College of Public Health, the Kornberg School of Dentistry, the Lewis Katz School of Medicine and the School of Pharmacy. Students and faculty take advantage of a combined library for collaborative study, partnerships with Temple University Health System and opportunities to engage in the North Philadelphia community. The Student Faculty Center (SFC) is located on the southwest corner of Broad and Ontario Streets on Temple University Health Science Center (HSC) campus. Fall and Spring semester operating hours are 7:00 am to 8:00 pm, Monday through Friday; closed Saturday and Sunday.
38 |
HEALTH SCIENCES CAMPUS MAP 1. Carlisle West Parking Garage
(reserved parking only) 2. Central Chilled Water Plant 3. Central Store Room 4. Dentistry, Kornberg School of 5. Facilities Management 6. Ford Building/Maintenance Shops 7. Jones Hall 8. Kresge Science Hall
(School of Medicine) 9. Kresge West Building
(School of Medicine) 10. Medical Education and Research Building – MERB (School of Medicine) 11. Medical Research Building
(School of Medicine) 12. Ontario East Parking Garage
(patient/visitor) 13. Ontario West Parking Garage
(reserved parking only) 14. Pharmacy and Allied Health 15. Shriners Hospitals for Children 16. Steam Plant 17. Student Faculty Center 18. T emple University Hospital 18A. Ambulatory Care Center 18B. Emergency Entrance/Trauma Center 18C. J. Willet and Mary F. Boyer Pavilion 18D. Park Avenue Pavilion 18E. Parkinson Pavilion 18F. Rock Pavilion 19. Temple University Physicians
Medical Office Building 20. Tioga Parking Garage
(patient/visitor)
| 39
TEMPLE UNIVERSITY HOSPITAL Welcome to Temple University Hospital. To help you find your way in our buildings, we’ve divided them into zones.
How to Get Around 1. Find out the room number of your destination. 2. Follow the overhead directional signs to the Zone and Zone Elevators. 3. Take the elevator to the destination Floor. 4. Follow the directional signs to the room number.
Common Destinations ZONE A: • PURPLE Patient Rooms ZONE B: • BLUE Outpatient Offices and Radiology ZONE C: • GREEN Physician Offices, including Cardiothoracic Surgery, Colo-Rectal, General Surgery, Ophthalmology and Trauma Surgery ZONE D: • ORANGE Cancer Center, Cardiovascular Center, Digestive Disease Center and Lung Center ZONE E • YELLOW (BOYER PAVILION): Orthopaedics and Sports Medicine, Neurosciences Center, Otolaryngology, Audiology, Podiatrics, Pediatric Center and Teen Clinic
40 |
HSC CAMPUS SAFETY SERVICES Welcome to Temple’s Department of Campus Safety Services. We are a 24 hour-a-day/seven day-a-week department. The Campus Police patrol the campus and surrounding area by foot, bicycle and patrol car. Our department also includes security officers who work inside various buildings checking IDs and assisting staff and visitors. The HSC’s police headquarters is located on the 1st floor of the Parkinson Pavilion at the Broad Street and Tioga entrance. Our phone number is 2-8216 on campus and 215-707-8216 off campus.
Crime Prevention Tips • Use only the ATMs inside TU facilities. • Put your money away before leaving the ATM area. • Wear your Temple ID on your outer garment. • Familiarize yourself with the emergency blue phones throughout the campus. • Lock your car and keep all valuables out of sight. • Utilize the campus parking lots. • Do not leave your property unattended. • Report all crimes to the Campus Police at 2-8216. • Be the additional eyes and ears for our Department. • Report anything out of the ordinary or suspicious. • It is strongly recommended that students use the Allegheny Subway Station. • Escorts are available at night to walk you to the station. You may call 215-707-8216.
Safety Services Offered • After-hours escorts are available to the bus stop, subway, train station, parking lots and other campus buildings. Please call 2-8216 to make arrangements (be advised that there may be a wait so please plan ahead).
• Lost and Found Items: Lost or found may be turned in or redeemed at the Campus Safety Services Office on the 1st floor of Parkinson Pavilion (you may call 2-8285 to see if your item has been turned in).
• Crime Prevention programs: Available to all students, staff and employees. • Self-defense, street smarts and big city living programs are available upon request. Call Donna Gray at 1-5870.
800-TEMPLE-MED templehealth.org
TEMPLE UNIVERSITY HOSPITAL • LEWIS KATZ SCHOOL OF MEDICINE AT TEMPLE UNIVERSITY • FOX CHASE CANCER CENTER JEANES HOSPITAL • TEMPLE HEALTH OAKS • TEMPLE HEALTH CENTER CITY • TEMPLE HEALTH FT. WASHINGTON • TEMPLE HEALTH ELKINS PARK TEMPLE READYCARE • TEMPLE PHYSICIANS • TEMPLE UNIVERSITY HOSPITAL - EPISCOPAL CAMPUS TEMPLE UNIVERSITY HOSPITAL - NORTHEASTERN CAMPUS • TEMPLE TRANSPORT TEAM
Temple Health refers to the health, education and research activities carried out by the affiliates of Temple University Health System (TUHS) and by Lewis Katz School of Medicine at Temple University. TUHS neither provides nor controls the provision of health care. All health care is provided by its member organizations or independent health care providers affiliated with TUHS member organizations. Each TUHS member organization is owned and operated pursuant to its governing documents. Non-discrimination notice: Temple University Hospital does not exclude participation in, and no one is denied the benefits of, the delivery of quality medical care on the basis of race, religious creed, sex, sexual orientation, gender identity, disability, age, ancestry, color, national origin, physical ability, or source of payment.
LEWIS KATZ SCHOOL OF MEDICINE AT TEMPLE UNIVERSITY
FACULTY RESOURCE GUIDE