Corporate Hospitality 2012

For information regarding Premium Hospitality and Corporate Entertaining Packages, please contact the Corporate Hospitality team on the below P: +61 3 9914 4177 OR 1300 309 166 F: +61 3 9654 5897 E: corporate@tennis.com.au

australian open 2012

premium hospitality and corporate entertaining

australian open 2012

The Australian Open is much more than a tennis tournament.

The Australian Open is an event; an experience, and an excitement that exemplifies all that is best about summer in Melbourne, Australia.

World-class tennis as a platform, for the complete entertainment experience.

This year we are offering more.

There has been a new release of more series seating packages.

The single session hospitality packages offer more of Melbourne and the Australian Open from the new Grand Slam® Select facility location.

There is more choice within our on-site dining rooms.

So whether it is for business, pleasure or an unforgettable experience – there is only one choice for entertainment – Australian Open 2012.

message from the chief executive officer The Australian Open has established itself as one of the greatest sporting and entertainment attractions in the world. In 2011, the tournament hosted the world’s best players and welcomed more than 650,000 fans from home and abroad.

When asked what most attracted them to attend the Australian Open, the answer among our fans was unanimous – the atmosphere.

Next January, we would like to warmly invite you to share the experience of the Australian Open with our fans and be part of yet another memorable story as it unfolds over two exciting weeks.

Australian Open 2012 will offer the finest in corporate hospitality including flexible dining options to cater to your needs and access to exclusive corporate areas, including reserved seating for clients and guests in Rod Laver Arena and Hisense Arena.

Melbourne Park is the perfect destination to enjoy tennis at one of the world’s four prestigious Grand Slam® tournaments while entertaining clients, rewarding staff or positioning your organisation as part of a truly global event.

To find out more about our Corporate Series and Session packages, I encourage you to call our friendly and attentive Corporate Hospitality team on 1300 309 166 who will happily assist with any enquiries.

We’re ready to play in 2012 and I trust you will enjoy every minute of the exhilaration, the drama, the celebration, and the unique experience that is the Australian Open.

Steve Wood Chief Executive Officer, Tennis Australia

grand slam® select – single session hospitality Australian Open single session hospitality offers you and your guests the flexibility of selecting the tournament sessions of your choice.

New and exciting location!

In 2012 Grand Slam® Select combines the best of the on court action and precinct atmosphere with breathtaking views of the iconic Yarra River and city skyline. Whether during a beautiful summer’s day or at one of our famous night sessions, relax with your guests and enjoy the fully inclusive dining experience before your session of Grand Slam action lights up centre court!

Whether you are entertaining clients or soaking up the atmosphere with friends, Grand Slam® Select is the perfect environment for an unforgettable, fully catered tournament experience.

Your package includes:

grand slam® select pricing (incl gst) sessions

day

night

Monday 16 Jan

$295

$310

Tuesday 17 Jan

$295

$310

Wednesday 18 Jan

$320

$350

Thursday 19 Jan

$320

$350

Yarra Park car parking pass – one pass per two seats purchased

Friday 20 Jan

$405

$430

•

official Australian Open tournament program – one program per two seats purchased

Saturday 21 Jan

$405

$430

Sunday 22 Jan

$405

$430

•

access to an exclusive corporate bar

Monday 23 Jan

$430

$455

Tuesday 24 Jan

$530

$575

•

access to the corporate snack facilities on Rod Laver Arena concourse

Wednesday 25 Jan

$530

$580

•

limited edition gift (included for finals packages only).

Thursday 26 Jan

$745

$815

•

reserved Rod Laver Arena seating

•

contemporary Australian Summer seasonal menu

•

a selection of wine, beer and soft drinks

•

personalised reserved dining table

•

Friday 27 Jan Saturday 28 Jan Sunday 29 Jan

www.australianopen.com/hospitality

$865 (twilight)

FINALS $2600

garden villas – your very own grand slam® select Premium upgrade New for 2012, Garden Villas provide the ultimate in personalised, single session hospitality with a private entertaining facility. The intimate Garden Villas are an additional premium upgrade option that is available to Grand Slam Select clients with a minimum booking of 25 guests* or more.

When impressions count, make the ultimate statement by hosting your guests in a private and exclusive Garden Villa at the Australian Open. With the opportunity to internally theme and brand your facility, Garden Villas are the perfect way to connect your brand to the exhilaration and atmosphere of the Australian Open.

Enjoy tailored buffet and cocktail menus to your personal taste, with options to add food stations within your exclusive space. Maximise your time to entertain your guests and enjoy the Open experience whilst we take care of everything else for you.

Located overlooking Garden Square and along the concourse directly into Rod Laver Arena, enjoy a short stroll to your reserved seating for your centre court session where world class tennis action waits.

Garden Villas are available on a session by session basis, or speak to our team about purchasing a private facility for the tournament.

Garden Villa structure inclusions:

Your Grand Slam Select package includes :

•

75metre sq private dining facility with hard wall panels and carpet floors

•

reserved Rod Laver Arena seating

•

company signage displayed at the facility entry

•

contemporary Australian Summer seasonal menu

•

balcony area including outdoor table and chairs

•

a selection of wine, beer and soft drinks

•

42 “ LCD fixed screen with Australian Open broadcast

•

Yarra Park car parking pass – one pass per two seats purchased

•

plants and landscape theming

•

official Australian Open tournament program – one program per two seats purchased

•

white linen – table clothes and napkins

•

access to an exclusive corporate bar

•

lighting and air-conditioning

•

access to the corporate snack facilities on Rod Laver Arena concourse

•

buffet and cocktail furniture as required

•

limited edition gift (included for finals packages only)

garden villa structure upgrade pricing sessions

day

night

Monday 16 Jan

$2310

$2310

Tuesday 17 Jan

$2310

$2310

Wednesday 18 Jan

$2890

$2890

Thursday 19 Jan

$2890

$2890

Friday 20 Jan

$3180

$3180

Saturday 21 Jan

$3180

$3180

Sunday 22 Jan

$3180

$3180

Monday 23 Jan

$3180

$3180

Tuesday 24 Jan

$3465

$3465

Wednesday 25 Jan

$3650

$3650

Thursday 26 Jan

$3650

$4830

Friday 27 Jan

$5000

Saturday 28 Jan & Sunday 29 Jan

$11400

Minimum of 25 Grand Slam® Select packages per Villa from Monday 16 January to Wednesday 25 January. * Minimum of 40 Grand Slam® Select packages per Villa from Thursday 26 January 2012.

www.australianopen.com/hospitality

series seating packages

Series seating packages are on offer for both Rod Laver Arena and Hisense Arena for all sessions of the Australian Open tournament. A series package provides guests with access to premium, reserved seats to ensure that you don’t miss a minute of Grand Slam® action.

North

SHADE

West

Rod Laver

Arena SHADE

Rod Laver Arena series packages will guarantee access to the coveted Australian Open finals – the showpiece of the tournament and host to so many memorable sporting moments

Gold

South

Bronze Umpire’s Chair

hisense arena

Epic battles and peerless, tennis performances are on show in Hisense Arena for the first eight (8) days of the tournament. The Signature series package for Hisense Arena offers fantastic seating for ten exciting sessions of tennis.

North

SHADE

West

Hisense East

Dining package information will be sent to all Series package holders in August 2011.

Silver Grand Slam Select

In Rod Laver Arena you have a choice of Gold, Silver or Bronze series packages. Each package offers a unique court perspective and a host of inclusive benefits.

To make your tournament experience complete, Tennis Australia is proud to announce that all series seating package holders will now have the opportunity to book in to any one of our on-site dining facilities (subject to availability). Combine the guarantee of your reserved series seat with a contemporary dining experience in one of our premium dining facilities.

East

Australian Open series packages offer great value for guests looking for access across the two week Grand Slam® tournament.

rod laver arena

Arena SHADE

Signature

South

Umpire’s Chair

www.australianopen.com/hospitality

gold Located behind the baseline of centre court in Rod Laver Arena – there is simply no better way to witness the tennis action.

The Gold seating package includes: •

Gold reserved Rod Laver Arena seat for all 25 sessions

•

lower tier, shaded and cushioned seat, located behind the baseline (north and south)

•

option to purchase reserved dining within our on-site facilities (subject to availability)

•

access to an exclusive corporate bar

•

official tournament program – one per seat, per session

•

company name on seat or seat divider (subject to seating configuration)

•

Yarra Park car parking pass – one per two seats per session

•

opportunity to purchase merchandise through exclusive offers

•

Corporate Information Desk – service staff available on Rod Laver Arena concourse level for all corporate clients during all sessions of the tournament.

Package price:

$6790 (inclusive of GST)

silver With an elevated view set back from the gold seating, on the baseline of centre court in Rod Laver Arena, Silver series puts you right in the thick of the action. The Silver seating package includes: •

Silver reserved Rod Laver Arena seat for all 25 sessions

•

lower tier, shaded and cushioned seat, located behind the baseline (north and south)

•

option to purchase reserved dining within our on-site facilities (subject to availability)

•

access to an exclusive corporate bar

•

official tournament program – one per two seats, per session

•

company name on seat or seat divider (subject to seating configuration)

•

Yarra Park car parking pass – one per two seats per session

•

opportunity to purchase merchandise through exclusive offers

•

Corporate Information Desk – service staff available on Rod Laver Arena concourse level for all corporate clients during all sessions of the tournament.

www.australianopen.com/hospitality

Package price:

$5690 (inclusive of GST)

bronze From your courtside position in Rod Laver Arena you will not miss a single point.

The Bronze seating package includes: •

Bronze reserved Rod Laver Arena seat for all 25 sessions

•

lower tier, cushioned seat, located behind the umpire

•

option to purchase reserved dining within our on-site facilities (subject to availability)

•

access to an exclusive corporate bar

•

official tournament program – one per two seats, per session

•

company name on seat or seat divider (subject to seating configuration)

•

Yarra Park car parking pass – one per two seats per session

•

opportunity to purchase merchandise through exclusive offers

•

Corporate Information Desk – service staff available on Rod Laver Arena concourse level for all corporate clients during all sessions of the tournament.

Package price:

$4690 (inclusive of GST)

signature Sit directly behind the baseline in Hisense Arena. So close you feel like you are on the court!

The Signature seating package includes: •

Signature reserved Hisense Arena seat for all 10 sessions over 8 days

•

lower tier, shaded cushioned seat, located behind the baseline

•

option to purchase reserved dining within our on-site facilities (subject to availability)

•

access to an exclusive corporate bar

•

official tournament program – one per two seats, per session

•

company name on seat or seat divider (subject to seating configuration)

•

Yarra Park car parking pass – one per two seats per session

•

opportunity to purchase merchandise through exclusive offers.

www.australianopen.com/hospitality

Package price:

$1290 (inclusive of GST)

booking your australian open 2012 package Tennis Australia has worked with our ticketing partner, Ticketek, to develop a tailor made ticketing system for Australian Open 2012.

•

The online ticketing system, allows you to enter all of your own company, ticketing and signage details; and purchase directly!

Enter your payment details with preferred method (Credit Card or EFT) and click on Submit Payment.

How do I purchase a corporate package?

•

Simply follow the steps below to secure your seats Take the following pathway to our ticketing site - http://memberships. ticketek.com.au/tennisaustralia.

• •

From the menu on the left hand side of the screen, select Login/Join Now. Sign up and become a premium hospitality client, completing all registration details (the system will prompt you to complete all relevant fields).

•

From the confirmation screen, if you are ready to order your package(s) now, click on the link provided.

•

Click on the Add to Order button for each package you wish to order.

•

Your shopping basket will appear on the top right hand corner of this page. Click on View Basket after you have completed your order

Confirm all details on the Edit Order page are correct and click on Go to Payment.

An order confirmation will be displayed on screen and an email will be sent to your registered email address.

Please note this process is not completely confirmed until allocation of seating is performed by Tennis Australia.

Seating cannot be allocated until payment is cleared via credit card or funds remitted to our account via EFT and confirmed received.

IMPORTANT - Ticketing will be allocated in order of preference by receipt of total payment.

Once your payment has been confirmed and your seating has been allocated you will receive a confirmation email detailing your package and seating location.

the newcombe medal Tennis Australia’s year reaches its crescendo with the awarding of the elite Australian Tennis athlete of the past 12 months, at an exclusive gala dinner. Named in honour of one of Australia’s true champions, John Newcombe, this entertaining evening also recognises the wider community of tennis with awards in juniors, athletes with disability, officials, coaching, clubs and volunteers throughout the country.

As well as honouring our award winners, the night is a celebration of the year in Australian tennis with performances from a diverse range of leading Australian music and entertainment talent.

superboxes, suites & lounges rod laver arena – superboxes Exclusive, Comfortable, Private.

Superboxes at Rod Laver Arena cater for 18 or 24 guests and provide a unique environment to entertain your guests. In air-conditioned comfort and with panoramic sliding windows, a Superbox is the most comfortable way to enjoy the tennis.

This prestigious black tie event offers you the opportunity to be part of an amazing evening in the esteemed company of current players and legends of our game. A select number of tickets are now available.

Ticket includes – Three course meal, inclusive beverage package and entertainment for the evening.

Watch all the tennis action while networking with valued clients or entertain your staff and friends.

When:

Monday 5 December 2011

hisense arena – suites and aces skydeck & lounge

Where:

Crown Palladium Ballroom

Price:

$375.00 (exc. GST)

Hisense Arena offers 8 days of brilliant tennis and exciting Corporate Hospitality options.

Corporate Suites cater for 24 or 48 guests and provide an excellent private dining and viewing area for you and your guests to network and socialise.

Or enjoy the comfort and relaxed atmosphere of Aces Skydeck and Lounge, from Monday 16–Monday 24 January. You can catch all the on-court action from the balcony seating above the baseline, or unwind in the lounge with other guests, while viewing live coverage from Rod Laver Arena.

For more information on superboxes please call 03 9286 1118 or contact sales@mopt.vic.gov.au

www.australianopen.com/hospitality

For more information, please visit www.newcombemedal.com.au **Tickets are strictly limited.

australian open corporate terms and conditions of sale and entry 2012 All Corporate Packages are issued subject to these Terms and Conditions of Sale and Entry 2012 1. Definitions Deluxe Picnic Box: A hamper style meal which you can eat with ease in your stadium seats.

Smartcard: A debit card used for the purchase of food and beverage on-site during the Australian Open.

AOT: A unique reference code applied by Tennis Australia’s database/ ticketing system – Memberlink – to each client.

2. Dress Code 2.1 Tennis Australia (TA) encourages smart casual attire for all guests.

Eg. Collared shirt and tailored pants or shorts for males. No rubber thongs.

3. Code of Conduct 3.1 All Corporate clients/guests are requested to comply with the following: • Tickets/passes must be worn correctly at all times (tickets/passes to be worn around the neck with corporate package, company name, session etc facing out).

• Children under the age of 18 years of age are to be accompanied by an adult in all premium reserved seating areas (including bars and dining rooms). Tennis Australia (TA) reserves the right to exclude children under the age of 18 years from licensed areas.

• Please refrain from leaving your seats during a point; between points or at the end of a game. Please wait for a change of ends.

• Clients/guests should refrain from carrying on any conversation with others while points are being played.

• Clients/guests should refrain from making loud comments including questioning the abilities of any player, umpire or lines person.

• Clients/guests should refrain from using foul language.

• Please ensure that all mobile phones and blackberries are on silent or turned off during matches.

• Clients/guests should be cognisant of other corporate guests seated near them and not provoke irritable behaviour Please note: Tennis Australia has the discretion to remove anyone displaying unacceptable conduct from the relevant area. Melbourne Park Security also has the discretion to remove anyone displaying unacceptable conduct/behaviour.

4. Ticket Onselling, Advertising and Promotions 4.1 Sale of each corporate package and ticket creates a contract between Tennis Australia (TA) and the purchaser which gives the purchaser a transferable but conditional license for admission to Melbourne Park (MP) for a certain session of the Australian Open. The license will automatically terminate if the purchaser or any subsequent transferee, without the prior written consent of TA, resells the part or all of the corporate package or ticket(s) including but not limited to sales at a premium or through a broker or agent; advertises or offers the package or ticket(s) for resale on the internet or in any other medium; or packages, advertises or uses the package or ticket(s) for advertising, promotion or other commercial purposes (including competitions or trade promotions) or to enhance the demand for other goods or services. If a corporate package or ticket is sold or used in breach of these conditions and/or the license has terminated, TA has the right to deny admission to the bearer of the ticket, to cancel the relevant package, or to take other action, without any guarantee of a refund.

5. Assignment 5.1 Corporate packages may be assigned to a single company or individual for the duration of the corporate package in question provided Tennis Australia provides its prior written consent. Any assignment is subject to the sole discretion of Tennis Australia, which reserves the right to refuse any assignment. Tennis Australia will only consider requests to assign packages where there is a written commitment from the assignee, including its agreement to be bound by these Terms and Conditions.

5.2 In the event of any assignment, the original purchaser of the corporate package will remain responsible for the assignee of the package and the individual holder(s) of the allocated ticket(s), and will

indemnify, defend and hold harmless Tennis Australia in relation to the sale and use of the ticket(s) or package.

5.3 Any requests to assign corporate packages must be made in writing and directed to Tennis Australia. If a request is granted, Tennis Australia will obtain any necessary information from the assignee and will arrange for any signage and catering to be printed in the assignee’s name where possible (as determined by Tennis Australia).

5.4 Permission will not be given by Tennis Australia for Corporate Series packages to be broken up and sold on an individual session, or sessions, basis. Any assignment must be of a whole package, that is 25 sessions to the one client for Gold, Silver or Bronze Series packages, or 10 sessions to the one client for Signature Series packages.

5.5 Where a Garden Villa(s) is purchased, the purchaser must not, without the prior written consent of Tennis Australia, seek to assign the benefit of that marquee to more than one assignee.

6. Dining 6.1 Any requests by a corporate package holder to combine dining with other companies and/or individuals who have purchased the same package must be made in writing to Tennis Australia at least 72 hours prior to the relevant dining time. Tennis Australia reserves the right to refuse any such requests.

6.2 TA exercise the right to determine both the location and position of all dining and bar facilities (including table locations and sizes).

7. Reservations 7.1 Existing Grand Slam Select, or single session hospitality clients (those who purchased single session packages at Australian Open 2011): a) shall be given a priority access period to purchase single session hospitality, subject to these Terms and Conditions of Sale and Entry.

Tennis Australia does not guarantee that it is able to allocate the same seats to clients, particularly where the number of seats requested differs from the previous year. b) seats will be reserved by Tennis Australia when the order process available through the online Ticketek Memberlink system is complete. c) an order confirmation will be displayed to clients on screen in the Ticketek Memberlink system and an email will be sent to the client’s registered email address. This confirmation will include an AOT reference to be used when making payment. Please note the online process is not complete and tickets are not confirmed until allocation of seating is performed by Tennis Australia. Tickets cannot be allocated until payment via credit card is cleared or funds are remitted to Tennis Australia’s account via EFT and confirmed as received by Tennis Australia. IMPORTANT - Tickets will be allocated in order of receipt of total payment. Once your payment has been confirmed and your seating has been allocated you will receive a confirmation email detailing your package and seating location. d) Where an existing client indicates on their reservation form that they would like to modify/upgrade their package that request will be accommodated where possible at the discretion of Tennis Australia.

Tennis Australia reserves the right to refuse any such request. e) Where a request made under (d) above can be accommodated by changing the section in which the seats are located, Tennis Australia will allocate on a ‘best available basis’.

7.2 New Gold, Silver, Bronze or Signature Series and new Grand Slam Select clients: a) packages will be reserved by Tennis Australia when the order process available through the online Ticketek Memberlink system, is complete. b) an order confirmation will be displayed to clients on screen in the Ticketek Memberlink system and an email will be sent to the client’s registered email address. This confirmation will include an AOT reference to be used when making payment. c) Tennis Australia will contact that client and advise the best available Gold, Silver, Bronze or Signature series and Grand Slam Select seating allocation. The new client must confirm their agreement to the proposed allocation within two business days, failing which the seats will be released for purchase by other clients. d) Please note the online process is not complete and tickets are not confirmed until allocation of seating is performed by Tennis Australia.

Tickets cannot be allocated until payment via credit card is cleared or funds are remitted to Tennis Australia’s account via EFT and confirmed as received by Tennis Australia. IMPORTANT- Tickets will be allocated in order of receipt of total payment. Once your payment has been confirmed and your seating has been allocated you will receive a confirmation email detailing your package and seating location.

7.3 Tennis Australia will send a confirmation email or letter/receipt to all corporate clients in respect to package(s) purchased for Australian Open 2012.

8. Payments 8.1 All pricing is quoted in AUD$ dollars and payments must be made in AUD$ 8.2 All payments received after 2 December 2011 must be by credit card. Personal or company cheques will not be accepted after that date.

8.3 An official tax invoice will be generated by Tennis Australia for GST purposes when payment is confirmed by Tennis Australia.

8.4 All prices are inclusive of GST. Tennis Australia reserves the right to adjust prices due to any increase or decrease in GST.

purchase ten tickets or less will receive their tickets via ordinary post.

without the prior written consent of Tennis Australia.

13. Force Majeure

9.4 Tickets must be delivered to a nominated Melbourne address for all international clients.

11. Indemnity and Liability

13.1 Neither party will be liable for any delay in performing or failure to perform its obligations under these terms and conditions if the delay or failure results from any event beyond the control of the parties, including but not limited to any act of God, fire, explosion, flood, war, acts of terrorism, travel restrictions, theft, malicious damage, strikes, lock-outs, or industrial action of any kind, government regulation or requirement and a restraint by a government or governmental agency (‘Force Majeure Event’).

9.5 Tickets ordered prior to Friday 14th October 2011 will be delivered to the nominated delivery address by Monday 28 November 2011.

Tickets ordered between Friday 14th October and Tuesday 29 November will be delivered to the nominated delivery address by Monday 19 December. Tickets ordered after 29 November, Tennis Australia will endeavour to deliver tickets prior to Monday 19 December 2011. For security purposes, tickets for all reservations made after Monday 19 December 2011 will not be delivered but will be available for collection from Melbourne Park at times nominated

by Tennis Australia.

9.6 Lost or stolen tickets, passes, programs and vouchers can be reissued on: a) Payment of a fee of $25 for each lost or stolen ticket, Recommended Retail Price per program or between $10.00 and $38.00 per car park voucher; and b) TA will only consider requests for lost tickets upon receipt of a written request specifying the number of lost tickets and session details, as well as row and seat numbers (where applicable).

8.5 Where any payment amount for corporate packages exceeds the card holder’s daily limit, it is the responsibility of the card holder to contact their financial institution to gain pre-approval for the transaction prior to payment being made.

9.7 Replacement tickets and vouchers cannot be issued prior to Friday 6 January 2012 and will be available for collection from Melbourne Park at times nominated by Tennis Australia.

8.6 Tennis Australia advises, and the client acknowledges, that a credit card fee will apply in respect of all credit card purchases, where any portion of the total fee is paid by credit card.

10. Signage, Advertising and Promotions

8.7 The credit card fee for purchases will be: 2.95% for American Express – inclusive of GST 2.15% for Visa and MasterCard – inclusive of GST The price quoted for corporate packages is exclusive of this credit card fee, and these fees will be processed as a separate transaction

by TA’s nominated ticketing agent (currently Ticketek). All credit card payments for corporate clients’ renewal packages will be processed prior to 6 August 2011. All credit card fees for corporate clients’ renewal packages will be processed prior to 6 August 2011. Credit card payments and credit card fees for corporate hospitality purchases other than renewals will be processed at Tennis Australia’s discretion.

8.8 If paying via EFT, please send remittance advice to the via e-mail accountsreceivable@ticketek.com.au Ticketek Pty Ltd BSB: 032 007 Account Name: Ticketek PTY LTD Account No: 900 462 Reference: [Quote your “AOT Payment Ref” provided in your registration confirmation”] 8.9 If paying by EFT, payment must be received within 14 days of the booking request or the packages will be released for purchase by other clients.

8.10 If paying by cheque please make payable to Ticketek Pty Ltd Australian Open Corporate Bookings and quote your AOT payment reference number on the back of cheque. All cheques are to be sent to GPO BOX 1610, Sydney, NSW 2000.

9. Tickets 9.1 Tickets will only be issued upon receipt of full payment.

9.2 All tickets will show company or individual identification. In the case of assigned corporate packages, the assignee’s identification will appear. Tennis Australia must be advised in writing of any change in company or individual name prior to Monday 25 July 2011. If any changes occur after this date, tickets will not show the amended company or individual name.

9.3 Clients who purchase more than ten tickets can elect to have their tickets delivered by courier or postal mail. In order to receive tickets via courier, a street address must be provided on the application form and a representative must be available to receive the tickets during normal business hours (Monday – Friday, 9.00 am-5.00 pm). Clients who

10.1 The seat signage for Corporate Series clients must be the company’s business or trading name or in the case of an individual, the first and/or surname only (in each case as per the name provided on the reservation form). No logos permitted. Signage text and font is at the discretion of Tennis Australia.

10.2 Garden Villa signage displayed outside the marquee(s) must be the company’s business or trading name. No logos permitted. Signage text and font is at the discretion of Tennis Australia.

10.3 No advertising or promotion by a company will be permitted within the Melbourne and Olympic Parks site or surrounding precinct

11.1 Corporate Hospitality clients are responsible for the acts and omissions of their employees, officers, invitees and guests whilst at Melbourne Park; and the corporate hospitality client agrees to release and indemnify, defend and hold harmless Tennis Australia, its officers, directors, employees, representatives and agents from and against any and all losses, liabilities, expenses, claims, demands, suits and damages whatsoever and howsoever arising (including legal fees on an indemnity basis or, if deemed inappropriate, on a solicitor / client basis) resulting from or in connection with the acts of omissions of that corporate hospitality client’s employees, officers, invitees and guests or the corporate hospitality client’s breach of these Terms and Conditions.

11.2 To the maximum extent permitted by law, the corporate hospitality client agrees that Tennis Australia and its officers, directors, employees, representatives and agents are released and discharged of and from any and all claims, demands, suits, damages, losses, liabilities and injuries that the corporate hospitality client (and/or its employees, officers, invitees and guests) may suffer or sustain at or in connection with the Australian Open, by negligence or otherwise.

To the extent that Tennis Australia cannot exclude liability then, to the maximum extent permitted by law, Tennis Australia’s liability is limited (at its election) to Tennis Australia repaying amounts paid by the corporate hospitality client or supplying or resupplying any tickets which have been reserved for the corporate hospitality client in accordance with these Terms and Conditions of Sale and Entry.

12. Refunds and Transfers 12.1 All packages are non-refundable. The Australian Open match schedule is subject to change and may be altered at any time. The client will not be entitled to any refund if scheduled match or matches do not occur on a scheduled day or at a scheduled time.

12.2 Corporate Session packages are not transferable to other sessions.

12.3 Once confirmed, seats and or dining cannot be relocated.

13.2 If a party is prevented from or hindered in performing its obligations under this Agreement by a Force Majeure Event, performance of those obligations is suspended to the extent that performance is prevented or hindered by the Force Majeure Event and such non performance will not be deemed to be a breach of these terms and conditions.

14. General 14.1 Tennis Australia reserves the right to refuse to sell corporate packages to any company or individual.

14.2 Tennis Australia, acting in good faith, reserves the right in its absolute discretion to determine the final location of seats.

14.3 Seat allocations for Australian Open 2012 are no guarantee of same seating at future tournaments.

14.4 Any issues regarding dispute or interpretation of these Terms and Conditions of Sale and Entry must be resolved in accordance with the laws of State of Victoria, Australia and the parties submit to the jurisdiction of the courts of that state.

14.5 In addition to these corporate Terms and Conditions of Sale and Entry, ticket bearers are bound by any terms and conditions contained in or published on tickets as well as the Australian Open Conditions of Sale and Entry as published at www.australianopen.com, exhibited throughout Melbourne Park or provided on request, as amended by Tennis Australia from time to time.

14.6 Tennis Australia reserves the right to vary these Terms and Conditions at any time for operational, security or safety reasons by providing 30 days written notice.