Copy Machines @ SDU
Human Computer Interaction Ana Cifuentes, Gustavo Kemmerich, Terry Nichols, Mary Wieschen
At the University of Southern Denmark in Sønderborg, multi-functional equipment, which can copy, print and scan, is available for student use. This equipment is available on the 1st, 2nd and 4th floors of SDU’s Sønderborg campus. What happens, however, is that even though this equipment is quite useful and full of features, the users have multiple difficulties while operating them. All the students we talked to had some sort of problem while using these machines.
Transcription conventions used:
In this analysis we asked students to perform some simple copying tasks on the printer/copier equipment, while we filmed their actions. The transcripts of segments of the videos, as well as images and the conclusion are the results of our work.
(.)
a short break
-
at the end of a word indicates the word has been cut off
: the preceding sound was lengthened (heh) laughter ° ° very low volume or whispering .hhh loud breathing
This is an image of the equipment’s interface, as displayed on the instructional poster. Though, on the actual machine, there are no written labels.
< >
very slow speaking
_
underlined words or syllables indicate emphasis
[ ]
overlapping talk
?
rising intonation
,
low-rising intonation