TesmecNews
05#2012 March 09th
PRODUCTS & TECHNOLOGIES LATEST INFORMATION
Mr. Andrea Ursella, Spare Parts Manager for Gallmac & Trencher Product Technology Department, describes the new system of “Interactive Spare Parts”
INTER-PARTS: THE NEW INTEGRATED INTERFACE FOR THE MANAGING OF SPARE PARTS
The need to provide customers with of mistake. It’s a system that continuously complete information to repair machines improves. and to identify spare parts, generated the new “Inter-Parts” system (Interactive Spare Parts). 1 Inter-Parts is the new integrated interface that helps the manufacturers and dealers/customers in the communication about spare parts. It’s available both for Trencher and Gallmac multipurpose machines. It’s a multilanguage system, e-commerce style, with price lists always updated, pictures and instructions. The user-friendliness is one of the main features, maybe the most important one, to allow the customer to get familiar in the shortest time. We focused on reducing the time spent on offer generation, on the possibility for the dealer to answer immediately to his customers and minimizing the possibility