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VOL.15, NO.8
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More than 125,000 readers throughout Greater Baltimore
Making moving less stressful
AUGUST 2018
I N S I D E …
PHOTO BY AARON LEVIN
When Joanne and Martin Neff moved from their large, multi-level home in New York to their new three-bedroom apartment in Pikesville’s North Oaks Senior Living Community, the move could have been daunting, to say the least. “Nobody likes chaos,” said Joanne. But after a friend suggested that a move manager could ease the transition, the Neffs turned to Charna Kinneberg, owner of Senior Transitions, Inc., and what could have been an overwhelming chore became much more manageable. “Charna worked out a floor plan, her team was waiting for the movers when they arrived so they knew where everything should go, and they unpacked all the boxes and put everything in its place,” said Joanne, 77, a retired English professor. “We couldn’t have imagined a smoother move.” Kinneberg, who is 65 and lives in Bel Air, is one of approximately 1,000 members of the National Association of Senior Move Managers (www.nasmm.org), about 50 of whom are based in the greater Baltimore/Washington corridor.
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Who makes a good move manager? Like many move managers, Kinneberg came to this work after a career in a helping profession, in her case, as a nurse. According to NASMM Executive Director MaryKay Buysse, the majority of members are former nurses, teachers, social workers or other helping professionals, whose organizational skills and compassion translate easily into helping seniors downsize and relocate. “Most senior move managers come into the field after a personal experience of their own,” said Buysse. “It’s their way of giving back.” That was the case with Kinneberg. Eighteen years ago, she had a busy career, a young daughter, and a dad who had serious health issues and needed to be moved from New Jersey to Maryland. “I couldn’t do everything I needed to do,” Kinneberg recalled. She hired a move manager who was able to take care of the move from the New Jersey end while Kinneberg handled things on the Maryland side. “It took a huge weight off my shoulders,” she said. A year later, Kinneberg de-
ARTS & STYLE Joanne Neff (left) works with Erin Brooks to unpack her belongings at her new apartment at Pikesville’s North Oaks Senior Living Community after a move from New York City. Brooks, the director of operations for move management company Senior Transitions, says companies like hers can make moving much less stressful.
cided this was the career for her. She now has 12 people working with her, and they serve from 150 to 200 families a year throughout the greater Baltimore area, including Baltimore City and County, Anne Arundel, Howard and Harford Counties. Her clients come through word-of-mouth referrals from former clients, her website (www.seniortransitionsinc.com), and recommendations from care managers, elder care attorneys, physicians and others.
Making multiple moves Paul Iliff was referred to Kinneberg when he and his wife moved to Pickersgill
Retirement Community in Towson from their home in the Village of Cross Keys. Kinneberg and her team helped the Iliffs move from a townhome to a small apartment and then to a larger apartment in the community when one became available. This past March, after Paul's wife passed away, Senior Transitions helped Iliff once again, this time when he moved to Florida. “I don’t know how someone, especially older people, can do these moves without help,” said Iliff, who is 80. “Charna and her ladies packed us and unpacked us when See MOVE MANAGERS, page 15
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