BMF MOL training brochure

BMF Product Training featuring...

distance learning product training

Training support from the Merchant Industry Specialists

BMF Product Training Introduction High quality and cost effective learning has always been a cornerstone of the BMF’s services to its members. Training is available from Induction, through Apprenticeships, Skills training and Management development. Within this wide range, Product Training has a crucial role.

Staff with expert knowledge of the products that their companies sell is what sets merchants apart from their competitors. Good training plays a vital role in enabling

MOL Modules MOL distance learning modules offer an alternative method of product training that compliments the BMF Campus on-line programme. The MOL modules build a generic understanding of the principles of each subject area.

MOL is an established training provider which has been developing and delivering professional qualifications for 30 years – for much of this time in partnership with the BMF. BMF is working with MOL to offer their specialist product knowledge modules at an affordable price to the merchant sector. Modules can be purchased singly or in multiples of up to ten to gain the best price per unit, saving a third of the single purchase cost.

Specialist Product Knowledge Distance Learning Accredited by City & Guilds, MOL’s Specialist Product Knowledge Training programme equips learners with the skills and knowledge to offer customers consistently high quality service.

The training is designed for employees of builders’ merchants.

The modules are supplied as workbooks and can be studied either in the workplace or at home.

employees to obtain this vital knowledge. Knowledgeable sales staff can bring a company that competitive edge, and take full advantage of every sales opportunity.

BMF provides two complementary product learning routes both of which enable learners to study in their own time and at their own pace: • Manchester Open Learning (MOL) generic product distance learning modules that are accredited by City & Guilds

What are the business benefits?

Employers will…

• Have a more effective and proactive member of staff, with an increased knowledge base in relation to the specialist product knowledge area studied • Have actively invested in the development of enhancing customer care provision • Be promoting an increased awareness in sustainability and renewable energy issues Learners will...

• Gain a nationally recognised qualification • Increase and develop their specialist product knowledge • Develop an understanding of how products are used by customers • Develop an appreciation and understanding of the sustainability issues related to products and practice within the product area • Enhance their ability to serve customers

What do learners receive?

• Module on the subject area of their choice • Access to a personal MOL Virtual Learning Account • Tutor support by email • Three months to complete each module • Comprehensive personalised assessment feedback • Their completed module to keep for reference • City & Guilds unit certificate

City and Guilds Accreditation There is a range of City and Guilds accredited qualifications that can be achieved through the successful completion and grading of modules, as detailed below:

My qualifications has given me the knowledge to be able to advise my customers on what’s best for them, and give them options of different products that best suit what they need.

I also feel a lot more confident in my role knowing I can achieve the highest grade possible with the knowledge I learnt completing the modules.

Suzy Baverstock Stearn Electric

• 2 ‘Foundation’ modules earn a ‘Foundation Award’ The Foundation Award Qualification provides learners with a basic grounding of merchanting.

The programme consists of a combination of two modules chosen from the following options: ♦ Heavy side Materials ♦ Light Side Materials ♦ Commercial Practice • 2 ‘Specialist product knowledge’ modules earn an ‘Award’ • 5 ‘Specialist product knowledge’ modules earn a ‘Certificate’ • 10 ‘Specialist product knowledge’ modules earn a ‘Diploma’ Learners can build upon the qualifications that they achieve, i.e. Award, Certificate and then the Diploma.

A learner will be allocated 90 calendar days to complete each module.

Cost of the modules

My qualification enables me to help customers more, to help them decide which products would be best/most efficient or most suitable. I am a lot more confident in helping customers and even colleagues with questions they have.

Single modules can be purchased for £150 per module.

Alternatively, you can make a multiple option purchase and make a substantial cost saving as detailed below: Number of modules 1 module £150 2 modules £250 saving £50 3 modules £350 saving £100 4 modules £450 saving £150 5 modules £550 saving £200 10 modules £1000 saving £500 All modules are despatched direct from MOL.

Natalie Groom Newey & Eyre

To purchase one or more MOL Modules please contact the BMF at the address below and an application form will be sent to you.

Available MOL Modules MOL currently offers 40 industry-specific modules:

Module Title

Product Knowledge Group

Cement Plaster

Building and Timber

Bricks & Mortars

Building and Timber

Drainage Below Ground

Building and Timber

Kitchens

Building and Timber

Major Property Problems

Building and Timber

Aggregates & Blocks

Building and Timber

Damp Proof Courses

Building and Timber

Paint Systems, Wallcoverings

Building and Timber

Roofwork

Building and Timber

Manufactured Doors, Windows & Stairs

Building and Timber

Timber & Panel

Building and Timber

Building Insulation

Building and Timber

Hard Landscaping

Building and Timber

Tiles & Tiling

Building and Timber

Building Interiors

Building and Timber

Sustainable Building

Building and Timber

Industrial Building Controls

Climate Management Products

Refrigeration

Climate Management Products

Air Conditioning

Climate Management Products

Fundamentals of Electricity

Electrical Products

Lamps & Lighting

Electrical Products

Cables & Wiring Accessories

Electrical Products

Switchgear Distribution & Protection

Electrical Products

Electrical Industrial Components

Electrical Products

Luminaires

Electrical Products

Electrical Heating & Ventilation

Electrical Products

Renewable Energy Systems

Electrical Products

Heavy Side Materials

Foundation Programme

Light Side Materials

Foundation Programme

Commercial Practice

Foundation Programme

Plumbers Brassware

Heating and Plumbing Products

Drainage Above Ground

Heating and Plumbing Products

Valves

Heating and Plumbing Products

Central Heating

Heating and Plumbing Products

Bathrooms

Heating and Plumbing Products

Tubes, Fittings & Flanges

Heating and Plumbing Products

Plastic Pipes & Components

Heating and Plumbing Products

Boiler & Replacement Parts

Heating and Plumbing Products

Commercial Heating

Heating and Plumbing Products

Underfloor Heating

Heating and Plumbing Products

BMF, 1180 Elliott Court, Herald Avenue, Coventry, CV5 6UB Email: james.spillane@bmf.org.uk Tel: 02476 854980 Fax: 02476 854981 www.bmf.org.uk