Algarve 2013 Handbook

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2013 ALL INDUSTRY CONFERENCE

Tivoli Marina Hotel, Vilamoura 20 - 23 June

Handbook published by BMJ, Conference Communications Partner

All Industry Conference 5

Welcome to the Conference

9

Conference Sponsors

12 Get Involved with the Conference 13 Programme of events 17 Speaker Profiles 34 Meet the Conference Teams 40 Delegates 46 Hotel and Resort Information 49 A to Z of useful information The BMF All Industry Conference Handbook is published

by Conference Communications Partners Builders Merchants Journal, on behalf of BMF. Builders Merchants Journal Datateam Business Media Ltd, London Road, Maidstone, Kent, ME16 8LY

Conference supported by:

Telephone: 01622 687031 Fax: 01622 757646 email: bmjeditors@gmail.com www.buildersmerchantsjournal.net Consultant and Online Editor: Fiona Russell-Horne Editor: Mark Rowland Advertisement Manager: George Gash North & Midlands Sales Executive: Joanne Harrison Publisher: Jan Thorpe Š Datateam Ltd 2013. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical including photo-copying, recording or any information storage or retrieval system without the express prior written consent of the publisher. The title Builders Merchants Journal is registered at Stationers’ Hall.

Printed by Buxton Press, Palace Road, Buxton, Derbyshire SK17 6AE.

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Welcome to the Conference

John Newcomb, BMF Managing Director

I am delighted to welcome everyone to Vilamoura, to the Tivoli Marina Hotel and to the 2013 All Industry Conference.

This year’s Conference is organised by the BMF and supported by NMBS, Unimer and the whole industry.

Every merchant and building material supplier, regardless of location or size, whether generalist or specialist, has been encouraged to join us and I’m pleased that a great many have done so.

We have chosen a theme, Fit for the Future, to ensure that delegates and sponsors return home with ideas and talking points to help their businesses flourish.

It’s been nine years since the BMF last hosted the industry’s Conference and a lot of water has passed under the bridge since then.

The market was driving forward at full throttle when the crash came, followed by the longest period of recession most of us have experienced.

But when the going gets tough, that’s when a really tough industry John Newcomb gets going. The market will recover, and the government’s recent pledge to support the housing sector may prove the kick start it needs. We want to ensure the merchant industry is Fit for the Future with companies planning for the upturn and preparing to make the most of growth opportunities.

Which is what this year’s Conference is all about. We have an abundance of top-flight speakers from our own industry and beyond to inform and inspire, co-ordinated

by TV personality Ben Shephard. Our interactive format will give you a chance to have your say and there will be time and opportunity to network with colleagues both informally, and formally at Meet the Merchant sessions.

This is your Conference. Make the most of the business sessions. Enjoy the fabulous leisure facilities.

And return to your businesses refreshed, revitalised and Fit for the Future.

I look forward to catching up with you all.

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The Complete Package Talk to ACO at the BMF conference about how these services can take your business forward

Merchandising Support • Product Training Design Services • Technical Support

www.aco.co.uk 01462 816666

Welcome from Fakro: Headline Sponsor

Noel Shanahan, Fakro GB Managing Director At Fakro we are always keen to support our builders merchant customer base. We are, therefore, immensely proud of the fact that we are the Headline Sponsor for this event and look forward to joining with BMF and the rest of the industry to bring you this year’s All-Industry Conference.

We believe in working together to make the best business we can. Our merchant customers pride themselves on their service to their customers and we know that, in turn, they require us to provide them with the best service, the best products and the best prices that we can.

One of the best things about this industry is the close working relationships that are forged over time.

Networking has become a staple part of how we do business together.

Noel Shanahan In good times and tough times, it’s always been useful to be able to build on relationships between us and our customers and other suppliers.

Conferences are the ideal place to forge new relationships, build on existing friendships and discuss the business and we at Fakro expect this year’s event to bring major networking and, hopefully, business benefits to all who attend.

We would like to extend a very warm welcome to all delegates – merchants and fellow sponsors – and we hope to catch up with most, if not all of you, at some point during the three days.

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In extraordinary weather, our unrivalled lead times go down a storm.

Heritage Cast Aluminium

Aqualine Extruded Aluminium

GX Pressed Aluminium

Apex Heritage Cast Iron

Now with ex-stock availability, the argument for any other system holds no water...

If the scientists are right, one thing we can be sure of in the future is more frequent, heavier weather putting extra strain on our rainwater infrastructure.

So with unexpected downpours just around the corner, it’s important to know you not only have the best rainwater system, but also a system you can get your hands on quickly.

Choosing Alumasc gives you just that. The UK’s market leading system now features an extensive range of aluminium and cast iron products, all available ex-stock with an unrivalled lead time of just 3 days, or even next day for projects carrying tight deadlines.

Combine these impressive lead times with the ability to withstand a 1 in 500 year weather event and you have a solution perfectly tailored to meet the needs of modern building projects.

Also Available: Pre-painted traditional Cast Iron Rainwater range for heritage applications.

Choose the market leader and call 01744 or visit

648 499

www.alumascrainwater.co.uk Go online to download the new Rainwater & Drainage Calculator PC App

For more information, scan the QR Code.

Follow us on

THANK YOU TO OUR KEY SPONSORS

THANK YOU TO OUR PLATINUM SPONSORS

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THANK YOU TO OUR GOLD SPONSORS

THANK YOU TO OUR SILVER SPONSORS

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Get Involved with the Conference!

Live blog, Twitter, App, Text-in

It’s an All Industry Conference and we will be harnessing the very latest communication technology to involve as many people as possible in the event – as it happens.

As Conference Communication Partners, BMJ will be ensuring that delegates and anyone back home unable to attend can still get up-to-the-minute information from the conference programme.

We will be reporting on the seminars as they happen throughout the conference through the buildersmerchantsjournal.net Live Blog - publishing quotes and analysis on each seminar as they progress.

We will also be monitoring Twitter; if you want to interact with us while we’re at the conference, tweet with the hashtag #fitforthefuture. The best tweets will appear in our conference coverage.

You can also access the blog content through the All-Industry Conference App, created by BMJ and downloadable from both the Apple App Store and Google Play.

During the seminar sessions, delegates will be asked a number of questions, the answers to which willl be collected via a special SMS Text service; results will be posted within about 30 seconds of the votes coming in.

The Conference WIFI details are: User name: Event/bmf Password: vilamoura

Download the App using our QR code now!

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Programme of Events

Day 1: Thursday 20 June Start the Conference off in style with an entry into the Conference Golf Competition, sponsored by Alumasc Internationally known, the Vila Sol golf course, managed by the Pestana Group, is now part of the Algarve’s most sought after golf courses.

Inaugurated in 1991, it is located in the Central Algarve and set in 75 acres of natural beauty.

There are two magnificent golf courses, Pestana Vila Sol Vila Sol golf course Championship and Pestana Vila Sol Academy Golf Course. Delegates will be playing on the Pestana Vila Sol Championship course.

Key Timings: 07.15 Pick up

07.45 Arrival & bacon sandwiches 08.06 First tee offs 09.00 Last tee offs 13.30 Lunch 14.45 Transfers back to Hotel

Tivoli Reception Vila Sol Tee 1 + 10 Tee 1 + 10 Clubhouse Clubhouse

All Conference delegates 20.00 Welcome drinks party - Side Bar Terrace, overlooking Marina 20.30 Welcome BBQ Dinner - around the pool Sponsored by BMN

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Day 2 Friday 21 June

07.00 – 08.40 Breakfast: Chili Restaurant 08.45 Delegates Assemble at Conference Centre: Fenix One and Two 9.00 Session One:

l Introduction to the Conference: Co-ordinator – Ben Shephard

l Welcome: John Newcomb, BMF MD

l Key Note Speaker: Mark Berrisford-Smith HSBC Economist

l Welcome: Noel Shanahan, Fakro GB MD

l The Housebuilder’s Perspective: Garry McDonald, Miller Homes

l The Sunday Times Best Companies: Jonathan Austin CEO

l Followed by Q&A with Garry McDonald and Jonathan Austin. Chaired by Ben Shephard 11.10 Coffee 11.30 Session Two:

l Dr Dorian Dugmore, CEO Wellness International

l Business Technology: Richard Robinson, Google

l Builders Merchants Awards for Excellence: Jennie Ward, BMN 13.00 Lunch: served in Menta Restaurant 14.00 Key Note Speaker: Michael Portillo 14.30 Meet the Merchant: Fenix Three 17.00 Close Evening at leisure for optional dine-around or own arrangements Organisers’ Dinearound: Akvavit Restaurant, Vilamoura Marina

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Day 3 Saturday June 22 07.00 – 08.40 Breakfast: Chili Restaurant 08.45 Delegates Assemble at Conference Centre: Fenix One and Two 09.00 Session One:

l Welcome back: Ben Shephard

l Andy Williamson: MD, IKO plc.

l David Kilburn: Executive Chairman,

MKM Building Supplies

l Simon Blaxill: MD, Kent Blaxill

l Dr Peter Hindle MBE: General Delegate,

Saint- Gobain l Followed by Q&A chaired by Ben Shephard 10.35 Coffee 10.50 Seminar Presentations within the conference room

l Dr Dorian Dugmore: Health and the Workplace

l Richard Robinson: Technology and the

Merchant

l Lorcan Anglin: Energy Efficiency 12.00 Chris Hayward MD, NMBS: 2014 NMBS Conference 12.10 Business Speaker: Dianne Thompson CBE,

CEO Camelot 12.45 Key Note Speaker: Austin Healey, Élite performance, fit thinking and team performance 13.20 Ben Shephard: Farewell 13.25 John Newcomb: Close and summary 13.30 Lunch: served in Menta Restaurant Afternoon: At leisure 19.30 Key and Platinum sponsors’ reception, Poolside Gardens 20.00 Gala Dinner; pre-dinner drinks, Poolside Gardens 20.30 Gala Dinner, Puro Beach

Sponsored by IKO Plc

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Speaker profile Ben Shephard

Conference co-ordinator Ben Shephard will be guiding delegates and speakers through the conference.

Ben Shephard, one of the UK’s most popular TV presenters, spent 10 years on the GMTV breakfast sofa, gently coaxing the nation out of bed and off to work.

He is now an anchor at Sky Sports, covering the Champions League and Carling Cup as well as co-presenting Goals On Sunday. He’s also the presented Safebreakers, The Krypton Factor, Harry Potter: Behind the Magic, The Xtra Factor, One Night Only with Rod Stewart and 1 vs. 100. He is also currently the face of ITV quiz show Tipping Point and co-hosts the What’s Cooking TV cookery show with actress Lisa Faulkner.

Ben has broken four Guinness World Records and loves endurance and extreme sports. Over the past 10 years, he has completed 14 marathons, run across the UK twice, climbed Mount Kilimanjaro with Gary Barlow, been through three months of intensive boxing training at The Fitzroy Lodge and played for England at Soccer Aid. An active patron of a number of charities that work to better the lives of children and young people, he has launched an endurance running and cycling event (C2C), boxed Lemar (for Sport Relief), climbed Mount Kilimanjaro (for Comic Relief), and hosted many events (Help Harry Help Others, Cystic Fibrosis Trust, the Haven House Children’s Hospice).

Ben lives with his wife Annie and two sons Sam and Jack in London.

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Speaker profile Michael Portillo

The Rt Hon Michael Portillo is a well-known businessman, politician and broadcaster.

In the 1980s and 1990s, Michael Portillo was a Conservative MP representing London constituencies: first, Enfield Southgate and later, Kensington & Chelsea.

As a minister in the Thatcher and Major Governments, Michael handled economic policies - from health and social security to transport, local government, public spending and employment and was latterly Secretary of State for Defence.

As a politician and minister, his role was to set a policy framework to foster business-friendly conditions for people to create wealth.

The health and wellbeing of individuals, families and businesses is inextricably linked to a prosperous, dynamic economy. Portable pensions, improved transport, and directing public spending are examples of his work in government.

Michael is a North London man, born and bred, and went to grammar school before Cambridge University.

His background before Parliament was in business especially the transport and energy industries.

Today, he is a familiar face on the BBC and commercial channels. Not only does he commentate on political and current affairs on a weekly basis, he also writes and presents television and radio programmes. Most popular are ones on railways and industrial heritage. Other topics he has made documentaries about include art and music, social justice, and the Spanish Civil War.

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At the heart of Wall, Roof & Landscaping innovation Our Porotherm clay block walling system is turning the industry on its head.

We have increased our brick product range by 150% in just ďŹ ve years.

Wienerberrg Wienerberger ger offers UK cust customers o omers a choice of mor more e than 1000 pr products, o oducts, including building solutions fo for or wall, rroof o oof and landscaping.

Wienerberger House, Br Wienerberger Brooks ooks Drive, Cheadle Royal Business Park, Parkk, Cheadle, Cheshire, Cheshir e, SK8 3SA Tel: T el: 0161 491 8200 e F ax: 0161 491 6213 Fax: Email: office@wienerberger.co.uk office@wienerberger.co o.uk www.wienerberger.co.uk w ww.wienerberger.co.uk

Our clay paving range has increased by 15% in the last six months.

We offer the largest range of traditional plain tiles.

Speaker profile Mark Berrisford-Smith Mark Berrisford-Smith is that rare thing, an economist who can make economics both accessible to the lay person and funny.

Having studied Economics at Sussex and London Universities, Mark is now Head of Economics for HSBC’s commercial banking business in the UK. He is responsible for advising the Bank in the UK and its business customers on developments in the British and global economies, within which remit he takes a particular interest in monitoring the performance of European countries, and also China. He speaks regularly at conferences, seminars, and lunches organised or sponsored by HSBC (attending around 130 events in 2012).

Interests and hobbies include hill-walking, cycling, the trials and tribulations of the England cricket team, and fine wines.

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Speaker profile Dianne Thompson CBE The CEO of Camelot Group of Companies, which is responsible for operating the UK National Lottery.

Dianne Thompson joined Camelot in 1997 as commercial operations director and took over as chief executive in December 2000, when Camelot was awarded the second licence to operate the National Lottery. Since then, National Lottery sales have increased by 35% reaching a record £6.5 billion in 2011-2012.

In a career spanning over 40 years, Dianne has worked in marketing for a variety of companies such as ICI Paints, Sterling Roncraft, and Signet Group (19941997. She was director of marketing at Woolworths, a lecturer at Manchester Polytechnic and was managing director of Sandvik Saws and Tools.

Dianne has previously been awarded the titles of both Veuve Clicquot business woman of the year 2000 and marketer of the year by the Marketing Society in 2001.

In 2001 she was awarded an honorary Doctorate in Business Administration by Manchester Metropolitan University, and in 2011 Dianne was proud to be installed as the University’s Chancellor.

In the 2006 New Year’s Honours Dianne received a CBE for services to business. She has consistently featured in Marketing magazine’s Power 100 list of the UK marketing community’s most influential players.

In September 2006 she was awarded the Chartered Management Institute’s Gold Medal for her strategic direction and leadership.

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Speaker profile Austin Healey Austin Healey is one of English rugby’s best-known Austin Healey’s extraordinary career has seen him with 51 England caps, star on two British Lions’ tours and play a leading role in England’s most successful club ever – Leicester Tigers.

He has played for England at scrum half, flyhalf, fullback and wing, and has often been used as a substitute because of his versatility. He is a famously competitive and “outspoken” character, gaining the nickname “The Leicester Lip”.

He retired from Leicester Tigers at the end of the 2005/6 season, and, although no longer playing full-time professional rugby, now plays at club level for Bishop’s Stortford Rugby Football Club 1st XV. Bishop’s Stortford are in the UK London Division One. Healey came to wider public attention when he took part in Strictly Come Dancing in 2008. Since then he has made regular appearances on chat and game shows, most recently on Mastermind, where his specialist subject was Everton Football Club.

He is married with four daughters.

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Speaker profile Garry McDonald

Garry McDonald is Procurement Director of Miller Homes, one of the UK’s biggest housebuilders.

Garry McDonald joined Miller Homes in 2003 as Procurement Director with responsibility for the business’ supply chain. His role has evolved to include overall responsibility for product development, corporate responsibility strategy and customer satisfaction.

Within the supply chain, Garry has placed particular focus on developing long term relationships by adopting a genuine partnership approach.

He has also played a key role in driving sustainability within the business, which has seen Miller Homes recognised as one of the industry’s top three sustainable house builders for five consecutive years. He is involved in the overall marketing and brand development of Miller Homes.

Garry is currently involved with the Zero Carbon Hub, leading a working group as part of the Governmentled project looking at Closing the Design v As Built Performance Gap for new build housing.

Garry has been in the house building sector since 1989 and prior to joining Miller Homes spent 12 years at Alfred McAlpine followed by two years at David Wilson Homes where he was appointed Head of Group Procurement.

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Speaker profile Richard Robinson Richard Robinson is Director, B2B markets at Google.

Richard Robinson has spent over 15 years assisting companies in the development and implementation of effective go-to-market strategies.

He has led many strategic marketing initiatives across various business and technology areas. At Google he helps businesses develop highly effective digital strategies.

Prior to Google, Richard was Vice President at IDC, where he led IDC consulting and marketing services business in Europe and he also led the client services division of IDG’s International team based in EMEA. Richard is a member of the IDM B2B Marketing Council and is a regular speaker at industry conferences.

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Speaker profiles Jonathan Austin Jonathan Austin is Founder and CEO of Best Companies. He is the man behind the Sunday Times Best Companies to Work for Lists. For the past 12 years he has focused his efforts on promoting workplace engagement as a means of unleashing the true potential of organisations.

He has worked with major names including Microsoft, Mercedes Benz and Iceland and has served on the National Employment Panel advising Government on welfare to work policies. His depth of specialist knowledge and his practical experience as a CEO give him a unique perspective on leadership and management, at a time when its importance is most critical to business survival and success.

Dr Dorian Dugmore Dr Dorian Dugmore is internationally recognised as an expert in cardiovascular and exercise medicine. His knowledge is applied to the treatment and prevention of heart disease. His programmes have won world and European best Practice awards for corporate wellness.

He was formerly director of the Toronto Rehabilitation centre in Canada, considered the best in the world for cardiac rehabilitation. He has written extensively on the topics of exercise and heart disease and has earned numerous awards for his work, including an MEB Heart of Britain award for services to the community.

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Speaker profiles Dr Peter Hindle MBE

Peter Hindle MBE is a key senior executive of Saint-Gobain. His career covers the independent merchant, the growing national merchant and now the global merchant in his current role.

He started out working for a Jewson branch in Lancashire and was managing director for 12 years; four decades later as general delegate of Saint-Gobain he has seen the way the industry operates from across the merchanting, distribution and manufacturing spectrums.

In 2009 he was awarded an MBE for services to the Building Industry and Charity; the Saint-Gobain Together programme has now raised over £2 million for various charities.

Andy Williamson Andy Williamson is MD of IKO Plc. He has worked for Henkel & Yale Chubb Union before moving to IKO PLC in February 2007 as Sales Director for Ruberoid and Hyload.

He took up the post of Group Managing Director in January 2013.

As a result of Andy’s passion for the industry, he was one of the first elected Non-Executive Directors of the BMF when it changed its constitution in 2005. He served his full term of six years as a member of the board helping to set the foundations for the BMF’s future. He is a Liveryman of the The Worshipful Company of Builders Merchants and an active supporter of the Livery with its aims and objectives.

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The responsible choice for hard landscaping.

We are a leading supplier in the construction industry, committed to creating a better built environment through sustainable approaches.

We produce and supply a wide range of construction materials including the Bradstone garden landscaping collection and the Charcon range of hard landscaping.

We also manufacture and supply aggregates, asphalt, ready-mixed concrete and precast concrete products.

www.aggregate.com

Speaker profiles David Kilburn

David Kilburn started as a trainee manager with Crossley & Sons in Stockton in 1963 before joining the Graham group 1972 and in 1985 starting his own business in Scarborough. He sold this to Harcros and left there in 1995 to start up MKM Building Supplies. He is now the Executive Chairman of MKM.

Simon Blaxill Simon Blaxill has worked for Kent Blaxill for 25 years and was made Managing Director of the East Anglian independent in 1989. He studied Classics at Bristol University and spent a year travelling around Australia and the Far East. One early job was working for DRG plc, makers of the Sellotape brand, assessing the potential of the growing DIY market.

Lorcan Anglin

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Lorcan Anglin graduated in Chemical Engineering from UMIST in 1979.

He spent 7 years with RTZ in various engineering and commercial positions. He became MD of Pagets Builders Merchants in Sheffield where he remained until June 2010 when he left to form Green Energy Centre Ltd. He has also served on the Unimer Board, management committee of h&b and various merchant/supplier negotiating committees.

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Meet the BMF Team John Newcomb BMF Managing Director Christine Harding BMF Marketing & Communications Manager

John Stephenson BMF Regional Manager Peter Matthews BMF Secretary

Richard Jones BMF Regional Manager

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Attending the conference?

Download the official All-Industry Conference App Sponsored by Knauf Insulation

• Keep up-to-date with schedules and speaker programme • Discuss the issues on the conference forum • Get directions – Google Maps integration • Quick contact with conference organisers • Share images and comments with delegates

Meet the BMJ Team The BMJ team will be reporting on and live-blogging from the BMF conference, covering the Keynote addresses and the seminar sessions as they happen.

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Fiona Russell-Horne, Consultant Editor, with special responsibility for buildersmerchantsjournal.net.

Mark Rowland, Editor.

Joanne Harrison, Northern Sales Manager

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British Gypsum, The UK’s Leading Manufacturer of Plasterboard & Plaster, is pleased to support the 2013 Conference Please call 0844 800 1991 to arrange a visit from your local representative to discuss ways to increase sales.

Vilamoura Conference - June 2013

Meet the First Event Team

The First Event onsite team will be happy to assist you during the Conference.

Please visit the Conference desk or try our onsite contact numbers: Emma 07931 430346 Sharon 07960 230373

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Richard Murphy Director

Emma Stoker Senior Account Manager

Sharon Sloan Account Manager Mark Throup Account Executive

Matt Tallant Account Executive

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Adams David Knauf Insulation Adams Tony Elliott Brothers Allen David & Ann Thistle Timber & Building Supplies Allen Eamon Pavestone Allwood Ron & Karen Wavin Anderson David Rixonway Kitchens Andrews Paul NMBS Anglin Lorcan Green Energy Centre Ash Neil & Edyta Majek Siniat Atkinson Jamie & Charlotte Sanders-Yeomans J T Atkinson Banks Richard Sika Barker Keith Wienerberger Bartlett Allan & Marie Keith Builders Merchants Bates Gareth James Wilby Builders Merchants Baudains Peter & Sue Baudains Trade Supplies Beal Robin & Diana United Merchants Beard Mike & Sara- Jane Encon Insulation Beaver Christine Shropshire Building Supplies Beaver Ian Shropshire Building Supplies Beer Michael & Karen Beers Timber & Building Supplies Best Alex WPL Blanchard Brian Aliaxis UK Blaxill Simon Kent Blaxill Boiling Martin & Ashley Wavin Bonar Phil Polypipe Boyd Alan & Ann Otford Builders Merchants Boyd Graham Knauf Insulation Boyer Steve & Pauline Marsh Industries Bracco Gino Natural Paving Products Brett John Capital Drywall Brian Richard & Rhiannon Hughes Forrest Broad Ian & Gill Tarmac Buckingham Nick Alumasc-Gatnic Bulpin Nick & Nicola Hughes Forrest Buttle Peter & Maureen Keegan Buttle plc Cameron John & Sue John Cameron (P & BM) Carter Matthew H + H UK Carter Steve & Carol Siniat Charnock Ian Avon Timber Merchants Coe John Alumasc-Harmer Connor Andy & Ann Owlett Jaton Coombes Carlwyn & Natasha Bence Builders Merchants Corness Les & Joan Encon Insulation Cox, Steve & Adele Birtley/Expamet 40

Crean Jon Flexseal Couplings Cross Andrew Fakro GB Cudd Peter & Alison Grant & Stone Cunliffe Chris Selco Builders Warehouse Daniel Jeremy & Sarah John A Stephens Davies Paul Professional Builders Merchant Davies Ben Sika Dean Ian Knauf Di Stazio Lucia & Mike Tattam MRA Marketing Digby Darren & Claire Digby Stone Dixon Kevin Fakro GB Doyle, Finbarr Alsford Timber Dudson Gary Penrith Building Supplies Duffin John & Bronagh Keystone Group Dunkley Steve & Jo Aliaxis UK Durdant-Hollamby Steve & Rachel ACO Technologies Durning Allan Superglass Insulation Edwards Nick & Julia Sig plc Ellis Keith & Susan Hanson Cement Emsall Nick & Carole Hanson Cement Errington Richard Crossling Evans Philip LBS Builders Merchants Fairhurst John Polypipe Farrugia Nichola BMN Fearnley Daniel GFK Fenlon Kevin & Jane Rawle Gammon & Baker Holdings Fiddies Victoria Catnic (Tata Steel UK) Forbes David Nicholls & Clarke France Tony Ibstock Brick Froggatt Gary Howarth Timber & Building Supplies Frogley Aaron Vado Fuller, Neil Alsford Timber Gamble Andy & Judith Bradfords Building Supplies Gant Sally Brett Landscaping & Building Products Gardner Kevin & Barbara TG Builders Merchants Gaunt John Knauf Insulation Gingell Gary Nicholls & Clarke Grant Howard & Carmel United Merchants Griffiths Tudor & Rita TG Builders Merchants Hall Chris Lafarge Cement Hall Kieron Lafarge Cement Harbidge Neil James Wilby Builders Merchants Harding Christine BMF Harris Wayne Ibstock Brick

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Harrison Joanne BMJ Hayward Chris & Sam NMBS Hetherington Paul Alumasc Higgins Nigel & Emma Luck Higgins Wellingborough Hill Richard & Katja ACO Technologies Hill Steve Builders Supply Co (Kendal) Hillier Mike Lawsons Whetstone Hinchliffe Michael Hargreaves Drainage Foundry Hindle Peter MBE Saint-Gobain Hipgrave Simon & Susan Garador Hiscock Chris & Sheelagh Sydenhams Hoole Peter & Kathryn Bradfords Building Supplies Hopkins Christopher & Deborah Turnbull and Co Hopkins Gary & Beverly Turnbull and Co Horton Nick KME Yorkshire House Nick & Sandra Grant & Stone Hughes Mark Polypipe Hunter Clark Southall Associates Hussey Bob & Senny Senington Hussey & Saunders Isaacs Paul & Mel Conex Universal

Jarrett Mike & Sally Neff Jennings Katherine WPL Jones Julia & Tony Jones and Shufflebottom Jones Kelvin & Claire Hanson Building Products Jones Malcolm & Hillary Robert Price Builders Merchants Jones Mark & Susan

British Lead (BLM) Jones Richard BMF Jowsey Craig Professional Builders Merchant Kenney Lee & Vicky Conex Universal Kerr Brian Thistle Timber & Building Supplies Kilburn David & Linda MKM Building Supplies Lander Nick & Clare Froggatt Aggregate Industries Lawrence Neil Gibbs & Dandy Group Lawson Simon Lawsons Whetstone Layton Jon & Sally Gant Pavestone UK Leaf Michael Alumasc-Timloc Leeming Mike & Sarah Aggregate Industries Lomasney Geoff Avon Timber Merchants Lumley Keith Polypipe Lund James Penrith Building Supplies Macpherson Iain & Louise IKO plc Mallender Clive Merlin Business Software Mallender Nigel Merlin Business Software

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Mansfield Martin & Ann h&b Buying Group LLP Martin Leo & Deirdre

United Merchants Mascall Steve Fakro GB Matthews Lucy Anne BMN Matthews Peter BMF McFarland Derrick & Ruth Keystone Group McIntosh Nell Kerridge Commercial Systems McNally Brendan NMBS Meaney Jon & Rose Selwyn SIG Roofing & Roofline

Millar Craig MKM Building Supplies Miller Graeme & Denise Birtley/Expamet Milligan Julian & Louisa Kellaway Building Supplies Moore David & Gill W J Lewis Builders Merchants Morgan Mike Polypipe Morris Kenny & Robina Poplar Building & Drainage Supplies Moulton Geoff & Penny Marshalls (Stonemarket) Murphy Mike Catnic (Tata Steel UK) Newcomb John BMF Oates Nick NBG Oliver Mark H + H UK Ltd Owen Paul & Lynda Black IKO plc Pamphilon Dean Vado Parker John E H Smith Builders Merchants Parker Tom & Anna Konderando Parker Building Supplies Parlato Jim & Sally Browns Builders Merchants Parnham Marcus & Sandi Tarmac Building Products Parris Margaret & Richard Brett Landscaping and Building Products Pashley Lee Flexseal Couplings Patel Shanker & Rachna Dewan Lords Builders Merchants Patel Vick & Sima Sojitra Allneeds Building & Construction Pearson Simon Wienerberger Pierce Stewart & Suzanne Millward Parker Building Supplies Prosser Andrew Rixonway Kitchens Rance Jim & Marie Kings Langley Building Supplies Read Paul & Juli Capital Drywall Rees Martyn & Jo County Building Supplies Reid Mark & Donna Stockgap Richards John Ibstock Brick Riding Peter Knauf Roberts Paul Turnbull & Co Robinson Ronnie & Georgina St Andrews Timber & Building Robinson Steve & Lesley Clapperton J T Dove

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Rowland Mark BMJ Rushforth Angela & Craig Ridgeons Russell Horne Fiona BMJ Sargant Roy & Julie Garador Shanahan Noel Fakro Shephard Paul Natural Paving Products Singleton Andrew & Yvonne McCartney Marshalls Smillie Duncan Kerridge Commercial Systems Smith Alan Howarth Timber & Building Supplies Smith Dennis & Trudy Bradfords Building Supplies Smith Jeffery & Elizabeth Keith Builders Merchants Southall John Southall Associates Sowton Joe Grafton Group Stephenson John BMF Stokes Nigel Hargreaves Drainage Foundry Stuart-Jervis Toby & Catherine MKM Building Supplies Tatton Harold & Bernadette Owen Tatton Thomas David LBS Builders Merchants Thomas Geraint & Sharon Hanson Building Products Thomas Laurence Kent Blaxill Thompson Walter & Sandra Courtyard Plumbing & Heating Supplies Thompstone Stephen Buildbase Tipper Andrew & Jennie Walter Tipper Tomlin Mark & Lisa Tomlin Sig plc Travill David & Val British Gypsum Walton Ellen BMN Ward Jennie BMN Waterworth Tom & Sylvia Conex Universal White Les & Paula Crescent Building Supplies Whiteside Duane Fakro GB Wilde Christine Catnic (Tata Steel UK) Williams Andy & Janet H + H UK Williams Krystal Aggregate Industries Williamson Andy & Shelley IKO plc Wood, Mark Richard Burbidge Worthington Peter & Bethan Builders Supplies (West Coast) Wroe Graham Knauf Insulation

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ENCON:Layout 1 30/5/13 10:11 Page 1

www.encon.co.uk

www.nevilllong.co.uk

The UK's largest national independent distributor of insulation, drywall systems and associated products.

A specialist distributor with expert knowledge and a huge portfolio of products from all major brands.

To find your nearest branch or view our wide range of products and services please visit our websites.

Proud supporters of the BMF

BMJ-CHB-2013-P46:Layout 1 31/5/13 15:41 Page 1

The Hotel

Tivoli Marina, Vilamoura The Tivoli Marina is set in an amazing location at the heart of Vilamoura, with the famous marina on one side and a beautiful beach on the other.

Each bedroom offers beautiful views of the sea or marina and all are equipped with modern facilities.

There are three restaurants within the hotel: Peppers

views over the marina, specialising in meat dishes; Chili Restaurant. serving Portuguese and international cuisine; and the Menta Restaurant, a relaxed setting for a buffet or an a la carte lunch.

The hotel also has four bars to wind down in: Side Bar, an open air terrace with amazing marina views.

Canela Bar, for a leisurely drink while listening to live music.

Acucar Bar, a pool bar.

Chocolate Bar, for coffee lovers.

There is also a sophisticated beach club and nightspot with a restaurant, lounge bar, Tai Chi, and Massage Area in the grounds of the hotel.

Relax in one of the many leisure facilities: 2 outdoor swimming pools, 1 heated indoor swimming pool, Health club & Spa with sauna, Jacuzzi, gymnasium, massage

WEBSITE: http://www.tivolihotels.com

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KNAUF DRYWALL:Layout 1 31/5/13 09:16 Page 1

Plasterboard for even the most demanding environments Knauf’s comprehensive plasterboard range includes moisture, sound, impact and even X-rays – so there’s a solution for every environment.

And at Knauf, we’re always thinking of our environment too.

We only use sustainably-sourced FGD gypsum and 100% recycled papers to make our 100% recyclable boards.

For more information on how Knauf plasterboards could enhance your next project call 08700 613700. www.knauf.co.uk

The Location Vilamoura

Vilamoura is one of the largest and most popular holiday destinations on the Algarve, in southern Portugal.

The smart and chic marina is a focal point of the area, but beyond that, Vilamoura offers plenty of sights and activities. For sports fans, the region is home to six golf courses and the Vilamouraténis Centre, which features a tennis club, a horse riding school, a gun club, a cinema and a selection of water sports to choose from.

On either side of the marina, the sandy beaches offer various amenities and several cafes and bars.

Vilamoura is the name given to the area rather than to any actual town. It is one of the largest single tourist complexes in Europe, covering around 2.000 hectares of land. The counyryside is rich and varied; from pine forests to open recovered marshland. In the centre of Vilamoura, the preserved Cerro da Vila Roman Site and Museum provides an interesting glimpse into the area’s history. In Roman times, the site was important in producing a fish paste known as ‘garum’. It was also the location of a Roman bath, in which mariners used to bathe.

Vilamoura - Nearby Locations

Neighbouring the area is the once small fishing village of Quarteira. Since the 1960s, it has blossomed into a dormitory town. To the northeast is the commercial and administrative town of Loulé.

The Algarve’s cuisine is mainly fish and shellfish, but there are still plenty of options for meat lovers. The area boasts a variety of international restaurants offering French, Indian, Chinese, Swiss and Italian cuisine.

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P49 A-Z.indd 1

A-Z INFORMATION CONFERENCE REGISTRATION DESK

Opening times: Wed 19th Thurs 20th Fri 21st

1300-1930 0900-1930 0800 onwards

CURRENCY, CASH & CREDIT CARDS

The current exchange rate for the Euro is 1.15, it is advisable to exchange all currency prior to departure.

DIETARY REQUIREMENTS

If any dietary requirements have been made known to us in advance, we will do our best to ensure catering departments have been advised. However, should you have not made your requirement known please speak to the Event Team and they will try and make necessary arrangements.

DRESS CODE

Smart/Casual for whole conference including the welcome and gala dinner.

ELECTRICITY

Portugal operates a two-pin round plug sockets so an adapter will be required.

EMERGENCY CONTACTS

In the event of an emergency please contact one of the Event Team on site, details of which can be found on page 39.

EXTRAS

Room account must be settled prior to departure.

GRATUITIES

Service charges aren’t usually added on to bills, so a tip of 10% (or more if the service warrants it) is customary.

HOTEL CHECK-IN/OUT TIMES Check in 1400 Check out 1200 noon

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A-Z INFORMATION INSURANCE & MEDICAL

Travel insurance is NOT included in conference packages.

It is essential that you and your partner have adequate Travel Insurance for the duration of your trip. Please ensure you advise First Event of any Travel Insurance policy details in case of emergency.

LANGUAGE

Hello: Ola Goodbye: Adeus Please: Por Favor Thank you: Obrigado (male) Obrigada (female) I’m staying at the Tivoli Marina: Eu vou ficar no Tivoli Marina.

May I have a receipt please: Posso ter um recibo, por favor.

LUGGAGE ALLOWANCE

The low cost airlines that fly to the Algarve have very strict luggage allowance. It is a delegate’s responsibility, if you have booked your own flights, to ensure you check restrictions carefully to avoid additional charges.

RESPONSIBILITY DISCLAIMER

BMF and First Event cannot take any responsibility for injuries sustained whilst taking part in any sports activities during the event. This includes football, tennis, golf and water sports. Please ensure you have the correct insurance to cover such activities. BMF and First Event will NOT accept responsibility for the consequences or costs arising from non-compliance with the customs or laws of Portugal by anyone attending the conference.

SECURITY

All rooms at the hotel have a free safe, please use these to store any valuables. BMF and First Event accept no liability for lost items.

TELEPHONE

Calls to Portugal: code +00 351, calls to the UK: +00 44.

TIME DIFFERENCE

Vilamoura is in the same time zone as the UK.

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GATIC:Layout 1 30/5/13 10:32 Page 1

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