Freight manual 2014/15

Publishing Industry 2014/15 Freight & Distribution Plan Book and Periodical Council 192 Spadina Avenue, Suite 107 Toronto, ON M5T 2C2 freight@theBPC.ca www.theBPC.ca

PUBLISHING INDUSTRY FREIGHT & DISTRIBUTION PLAN 2014/15 The Publishing Industry Freight & Distribution Plan has been a project of the Book and Periodical Council (BPC) since 1982 and is supported by its members. An industry committee, who annually recommends vendors chosen for the excellent rates, performance, technology, and value-added services they offer to the publishing industry, directs the Freight & Distribution Plan. The committee’s initiatives also include research and education on freight and warehouse operations issues.

Current committee members are: • • • • • • • • • • •

Deborah Barton, John Wiley and Sons Canada Ltd. Chris Chambers, Magazines Canada Holly Doll, Fitzhenry & Whiteside Dan Finos, Carswell, a Thomson Reuters business Annie Gibson, Playwrights Canada Press Diane Grandy, Fraser Direct, Freight & Distribution Committee Chair Bessie Luciano, University of Toronto Press Anne McClelland, Book and Periodical Council Robert Morgan, BookLand Press Christine Phillips, Scholastic Canada Brenda Sisnett, Georgetown Terminal Warehouses Ltd.

Participation in the committee includes members of the following book and periodical industry associations: • • • • •

Association of Canadian Publishers (ACP) Canadian Publishers’ Council (CPC) Literary Press Group of Canada (LPG) Magazines Canada Ontario Book Publishers Organization (OBPO)

All sectors of the publishing industry to be served by this plan include: • Publishing • Manufacturing • Distribution • Selling When you contact recommended vendors, please inform them you are a BPC member and indicate which association you belong to when requesting the Book and Periodical Council Plan Rate.

The freight rates in this Plan are designed for books and periodicals. Please note minimum density requirements for each vendor.

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RECOMMENDED VENDORS We encourage you to support the BPC Publishing Industry Freight & Distribution Plan vendors. We would be happy to assist in rate or service comparisons. The Committee is pleased to make the following recommendations for the year 2014/2015.

SMALL PARCEL DOMESTIC – 0–500 lbs (225 kg) Canpar Courier • Overall most competitive parcel rates offered.

• The increase for 2014 was 4.4% for both single and multi-shipment rates.

• Ground freight rates for USA/Select US and Express will be increased 2.9%.

• A number of new and enhanced services that complement its current service offering.

• Advanced ship notification by e-mail – beneficial for residential deliveries.

• Flexible pickup options: five days a week, two days a week or call in for pickup.

• Standardized customer route and drivers that service all of our members.

• Recommended by the BPC for more than 25 years.

LTL/FTL DOMESTIC – more than 500 lbs (225 kg) pallet • Rate increase of 2.5 to 3% depending on volume • Aggressive rates and excellent container and rail capacity • Specialists in appointment delivery • Web-based dispatch and bill of lading • Recommended for 16 years

National Fast Freight

CUSTOMS AND INTERNATIONAL Universal Logistics • No rate increase anticipated for this year • Special focus on book industry – 100 book industry clients • Progressive educational programming • Customs brokerage, AMPS and freight consulting, ocean and air consolidation services from international printing centres • Recommended for 19 years CORRUGATED - PACKAGING • Largest corrugated cardboard supplier in Canada • Aggressive pricing offered • Increases with notice and better than industry-wide changes • Recommended for ten years

Norampac Inc.

To obtain a copy of the BPC Publishing Industry Freight & Distribution Plan Manual in either electronic or print format, please fax the BPC at 416-975-1839 or e-mail your request to freight@theBPC.ca.

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Canpar Courier Terms and Conditions VALUE ADDED SERVICES 10AM Delivery*: $7.00 per shipment 12PM (Noon) Delivery*: $5.00 per shipment Saturday Delivery*: $15.00 per piece Chain of Signature*: $10.00 per package

ANCILLARY AND MISCELLANEOUS RATES

Collect On Delivery (C.O.D.)* Canada Ground: Single piece: $3.50 plus $1.00 per $100 (or part) over $100 per shipment; Multi-piece (2-50 pieces): $7.00 plus $1.00 per $100 (or part) over $100 per shipment.

Canada Select and Express: $10.00 plus $1.00 per $100 (or part) over $250 per shipment. Maximum C.O.D.

value per shipment is $40,000 with no single piece to exceed $20,000.

Declared Value (DV)* Canada Ground: $1.00 per $100 (or part) of the declared value in excess of $100 per shipment.

Select, Express: $1.00 per $100 (or part) of the declared value in excess of $250 per shipment Pick Up Tag (P.U.T.)* Canada Ground: $4.50 per shipment. Call in/ fax in $6.50 per shipment.

Residential Delivery* Canada: $1.75 per shipment USA: $2.80 per piece Collect* Canada Ground: $4.50 per shipment.

Missing Collect on Delivery (C.O.D.) amount on a pick-up record (manifest) $8.00 per shipment.

Missing or invalid postal code or account number on a pick up record (manifest) $5.00 per shipment.

Extra Care (XC)* $10.00 per package. XC applies to packages that require special handling due to their shape, packaging or lack of packaging, or size. In the case of size, any item with a combined length and girth greater than 130 inches/330 cm (but less than or equal to 165 inches/419 cm) or items with a single dimension greater than 84 inches/213 cm. XC charges may be levied.

Address Correction Canada: $4.50 per package. Maximum - $9.00 per shipment USA: $8.00 per package

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Extended Area delivery* Canada: Extended Area delivery postal codes and charges can be viewed on your customer portal.

USA: Commercial - $1.60 per package, Residential - $5.60 per package Dimensional or Actual Weight Charges will be levied based on actual or dimensional weight.

Ground: dimensional weight is based on 10 lbs. per cubic foot.

Select, Express and International: dimensional weight is based on 15 lbs. per cubic foot.

Liability Ground: maximum liability - $20,000 per shipment with maximum for any one package of $5,000 if value declared.

Otherwise liability is $100 or $2.00/ lb. ($4.41/kg) per shipment, whichever is greater.

Select, Express and International: Maximum liability - $25,000 per shipment if value declared. Otherwise, liability is $250 or $2.00/lb. ($4.41/kg) per shipment whichever is greater.

Personal Articles or Defective Goods: Maximum liability is limited to $2.00/ lb. ($4.41/kg) per shipments, with no additional valuation allowed.

Fuel Surcharge* Fuel surcharges can be viewed on the Canpar Courier website.

Service Charge $6.00 per week Dangerous Goods* $15.00 per piece Maximum Length 108 inches (274 cm) Maximum Shipment 50 packages or 1000 pounds (454 kg) Maximum Size Package 165 inches (419cm) in combined length and girth.

Maximum Weight 75 pounds (34 kg) per package.

Oversize and Overweight* For packages exceeding these package size limits, will be charged at $40.00.

Minimum weight per multi piece shipment A minimum weight of 4 lbs. (3 kg) per piece charge shall be assessed where average weight per piece in a multiple piece shipment is less than 4 lbs. (3 kg) per piece.

Return To Shipper (RTS) If for any reason Canpar Courier cannot deliver a parcel and returns it to the shipper, a charge equal to the out bound delivery rate will be applicable.

Missing Weight Where the weight is not provided Canpar Courier will calculate the shipment weight based on 35 lbs. (16 kg) per package and rate the shipment on the resulting weight.

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Not Sufficient Funds (NSF) $20.00 per cheque Credit Card Decline $20.00 plus 3% for credit card rejects Scanned versus Billed Process On a monthly basis, Canpar Courier will produce a report which includes all individual barcodes with pickup and delivery scans, and will align this list with the previous months billed barcodes. Barcodes that appear on the delivered list which have not been included in your billing will be identified, and communicated by means of email to the established billing contact, along with a proforma invoice for the unbilled pieces. This invoice will utilize the customer’s average weight per piece. Once the details are communicated, we allocate one week from the date the e-mail is sent to allow for investigation and response if required. Should this time lapse, Canpar Courier will bill the customer the amounts calculated on the proforma invoice, which will be subject to normal payment terms.

Applicable Taxes Extra *Items are charged in addition to regular shipping charges.

SERVICE GUARANTEES Canpar Courier will, upon customer’s request and subject to the restrictions outlined below, provide a credit of transportation charges, for Express and Select shipments delivered later than Canpar Courier’s quoted delivery commitment time.

Guarantee is subject to the following limitations:

A.

B.

C.

D.

Guarantee applies only to transportation charges.

In the case of multiple piece shipments, the guarantee will apply to each package in the shipment. If a late delivery occurs for any package within the shipment, the credit will be applied for the portion of the transportation charges applicable to that package.

This guarantee does not apply to: a. Packages which are undeliverable due to improper or incomplete delivery address or unavailability or refusal of the receiver to accept delivery. b. Late delivery due to causes beyond Canpar Courier’s control including, without limitation, delays caused by acts of God, public authorities acting with actual or apparent authority of law, acts, requirements or omissions of government officials, riots, strikes or other labour disputes or disruptions caused by weather. c. Any package picked up or scheduled to be delivered between December 16th and December 25th, 2014.

All other provisions of Canpar Courier’s Terms and Conditions apply. This money-back guarantee is subject to modification or cancellations at any time and without notice.

For more information and complete instructions, see your Canpar Courier service guide or check out website at www.canpar.com Rates subject to change without notice.

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Bill of Lading (BOL) Requesting a Pallet Shipment Freight Quote 1. Identify your company and your carrier account number 2. Describe the shipment including number and dimensions of each pallet 3. Confirm the total actual weight of the shipment 4. Give pick up and destination addresses 5. Request any special services 6. Advise when the shipment will be ready to move 7. Record date, quote number and price for your records 8. Ensure that freight, fuel surcharge and any special service accessorial charges have been included

Waybill (Bill of Lading) Preparation Bill of Lading (BOL) is the document that establishes terms of contract between the shipper and the transportation company as well as a title deed which proves ownership of the goods mentioned.

Please ensure that the following information is entered on each Bill of Lading: • # of pallets and number of cartons • Accurate weight (actual and dimensional weight and measurements) • Shipper (where is the product being picked up) plus contact information and dock hours • Consignee (where is the product being delivered) plus contact information and dock hours • Internal reference no. (example Sales Order number) • Who is paying for this shipment? 1) Prepaid (shipper pays) 2) Collect (consignee pays) 3) 3rd party * • Product being transported (example books) • Purchase Order or reference number to identify the shipment to the consignee (e.g. for Costco always enter the PO #) • Deliver by date or delivery window requirement if any • Record Carrier Quote number or pick up reference (if applicable) • Record Type of service (if applicable) e.g. Regular intermodal service, Expedited service, Overnight, Air • Instructions for special services if required such as: delivery appt required, driver assist, tailgate delivery, etc.

• If a shipment is being charged to a 3rd party account, then it must say 3rd party billing and list the name of the company to be billed as well as their carrier account number. Send a completed Bill of Lading to the pick up location (or review a copy of the bill to be used) to ensure that all information is correct.

Loading/Unloading and Bill of Lading Signatures Date and printed name should always accompany each signature.

Pick up: The carrier driver and the pick up shipping staff are required to sign the Bill of Lading.

The BOL is a receipt for consignment and the driver signature certifies receipt of goods mentioned in the BOL for transportation to the specified destination.

Since the carrier driver rarely loads his own vehicle, the driver will often sign as SLC or Shipper’s Load and Count. The pick up shipper must be very careful to confirm that the shipment loaded matches the details on the Bill of Lading.

Delivery: The delivery driver and the consignee receiver are required to sign the Bill of Lading.

If the pallets are wrapped and the number of cartons cannot be verified at the time of receipt, please write “subject to count” before receiver signature.

Please record any damage or shortage before receiver signature.

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• Beyond Points: Additional Transit Required (see the routing guide) • Appointment deliveries and Swamper/Lumper service may affect posted transit schedules

Pick Up on Mon Pick Up on Tues Pick Up on Wed Pick Up on Thurs Pick Up on Fri Premier Standard Premier Standard Premier Standard Premier Standard Premier Standard Expedited* Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Thunder Bay, ON n/a Fri n/a n/a Fri n/a n/a Fri n/a n/a Mon n/a n/a Mon n/a Montreal, QC n/a Tues n/a n/a Wed n/a n/a Thurs n/a n/a Fri n/a n/a Mon n/a Winnipeg, MB Wed Thurs Fri Thurs Fri Mon Fri Mon Mon Mon Mon Mon Mon Tues Tues Saskatoon, SK Thurs Mon Mon Fri Mon Tues Mon Mon Wed Mon Tues Thurs Mon Thurs Fri Regina, SK Thurs Mon Mon Fri Mon Tues Mon Mon Wed Mon Tues Thurs Mon Thurs Fri Calgary, AB Thurs Mon Mon Fri Mon Mon Mon Mon Tues Mon Tues Wed Mon Thurs Thurs Edmonton, AB Thurs Mon Mon Fri Mon Mon Mon Mon Tues Mon Tues Wed Mon Thurs Thurs Vancouver,BC Thurs Mon Mon Fri Mon Tues Mon Tues Wed Mon Wed Thurs Mon Thurs Fri Halifax n/a Fri Fri n/a Fri Mon n/a Mon Mon n/a Mon Mon n/a Mon Tues Moncton n/a Thurs Fri n/a Thurs Fri n/a Mon Mon n/a Mon Mon n/a Mon Mon St Johns n/a Tues** Tues** n/a Wed** Wed** n/a Thurs** Thurs** n/a Fri** Fri** n/a Mon** Mon** *Standard cut for pickup is 17:00 **Service is longer than 7 days

Deliver To

SERVICE FROM THE GREATER TORONTO AREA

TRANSIT TIMES EX TORONTO

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Toronto, ON Winnipeg, MB Saskatoon, SK Regina, SK Calgary, AB Edmonton, AB Vancouver,BC Halifax Moncton St Johns

Deliver To

• Beyond Points: Additional Transit Required (see the routing guide) • Appointment deliveries and Swamper/Lumper service may affect posted transit schedules

Pick Up on Mon Pick Up on Tues Pick Up on Wed Pick Up on Thurs Pick Up on Fri Premier Standard Premier Standard Premier Standard Premier Standard Premier Standard Expedited* Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Expedited Road Intermodal n/a Tues n/a n/a Wed n/a n/a Thurs n/a n/a Fri n/a n/a Mon n/a Wed Fri Fri Thurs Fri Mon Fri Mon Mon Mon Mon Mon Mon Tues Tues Thurs Mon Mon Fri Mon Tues Mon Tues Wed Mon Wed Thurs Mon Thurs Fri Thurs Mon Mon Fri Mon Tues Mon Tues Wed Mon Wed Thurs Mon Thurs Fri Thurs Mon Mon Fri Mon Mon Mon Mon Tues Mon Tues Wed Mon Thurs Thurs Thurs Mon Mon Fri Mon Mon Mon Mon Tues Mon Tues Wed Mon Thurs Thurs Thurs Mon Mon Fri Mon Tues Mon Tues Wed Mon Wed Thurs Mon Thurs Fri n/a Thurs n/a n/a Thurs n/a n/a Mon n/a n/a Mon n/a n/a Mon n/a n/a Thurs n/a n/a Thurs n/a n/a Mon n/a n/a Mon n/a n/a Mon n/a n/a Mon n/a n/a Tues n/a n/a Wed n/a n/a Thurs n/a n/a Mon** n/a *Standard cut for pickup is 17:00 **Service is longer than 7 days

SERVICE FROM MONTREAL

TRANSIT TIMES EX MONTREAL

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Toronto, ON Montreal, QC

Deliver To

Calgary, AB Edmonton, AB Saskatoon, SK Regina, SK Winnipeg, MB Toronto, ON Montreal, QC

Deliver To

• Beyond Points: Additional Transit Required (see the routing guide) • Appointment deliveries and Swamper/Lumper service may affect posted transit schedules

Pick Up on Mon Pick Up on Tues Pick Up on Wed Pick Up on Thurs Pick Up on Fri Premier Standard Premier Standard Premier Standard Premier Standard Premier Standard Expedited* Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Expedited Road Intermodal n/a Mon Tues** n/a Mon Tues n/a Tues Wed n/a Wed Thurs n/a Thurs Fri n/a Tues** Wed** n/a Tues Wed** n/a Wed Thurs** n/a Thurs Fri** n/a Fri Mon** *Standard cut for pickup is 17:00 **Service is longer than 7 days

Pick Up on Mon Pick Up on Tues Pick Up on Wed Pick Up on Thurs Pick Up on Fri Premier Standard Premier Standard Premier Standard Premier Standard Premier Standard Expedited* Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Expedited Road Intermodal Wed Thurs n/a Thurs Fri n/a Fri Mon n/a Mon Mon n/a Mon Mon n/a Wed Thurs n/a Thurs Fri n/a Fri Mon n/a Mon Mon n/a Mon Mon n/a Thurs Fri n/a Fri Mon n/a Mon Mon n/a Mon Mon n/a Mon Tues n/a Thurs Fri n/a Fri Mon n/a Mon Mon n/a Mon Mon n/a Mon Tues n/a Thurs Fri n/a Fri Mon n/a Mon Mon n/a Mon Mon n/a Mon Tues n/a Thurs Mon Tues** Fri Mon Wed** Mon Tues Thurs** Mon Wed Fri** Mon Thurs Mon** Fri Tues** Wed** Mon Tues Thurs** Tues Wed Fri** Tues Wed Mon** Tue Thurs Tues** *Standard cut for pickup is 17:00 **Service is longer than 7 days SERVICE FROM EDMONTON/CALGARY

SERVICE FROM VANCOUVER

TRANSIT TIMES EX WEST

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SCHEDULE OF ACCESSORIAL CHARGES

ISSUED TO: Book and Periodical Council

1 APPOINTMENT FEE Pre-booked appointment freight, freight requiring an appointment for delivery or freight requiring a call prior to delivery will be subject to a $25.00 surcharge.

2 ATTEMPTED PICK UP FEE Freight called into dispatch and unavailable upon the driver arriving at the shipper's location will be charged an attempted pick up fee of $30 plus fuel within the major metropolitan centres.

3 BASEMENT/SECOND FLOOR DELIVERIES Rates are prepared based on dock to dock deliveries. Shipments requiring delivery to consignees in multiple floor locations will incur an additional charge of $50.00.

4 BILL OF LADING Available over the web at: http://www.nationalfastfreight.com 5 CHEQUE PICK UP FEE If the shipper requires a cheque to be picked up at the time of delivering the freight, a $40 surcharge will apply.

6 CLAIMS Any claim of $50.00 or less will not be processed.

7 COD FEE Deliveries requiring a cheque to be picked up for the value of the goods being delivered, before release of such goods, a 6% fee on the value of the goods with a minimum of $50.00 will be charged. COD pick ups are only available if the freight charges are prepaid by the shipper.

8 CONSOLIDATED RATING Consolidated rating is available only if the customer provides a master bill of lading. Shipments must be received on the same inbound unit and must be able to be delivered to the same consignee address and dock at the same time.

9 CPC PALLET RETURN If a CPC pallet return is required, the charge assessed will be $5.00 per pallet with a minimum charge of $45.00 applied.

10 DANGEROUS GOODS On shipments moving under the regulations for the Transportation of Dangerous Goods, a charge of $15.00 per bill of lading will be assessed.

11 FLATBED DELIVERY CHARGE Shipments requiring the use of a flat bed for delivery will be subject to an additional charge of $150.00 per delivery within Winnipeg, Regina, Saskatoon, Calgary, Edmonton or Vancouver. For all other locations please call for a quote.

12 HEATED SERVICE Heated service is available from October 15th to April 14th at a surcharge of 20% of freight charges or $25 minimum, whichever is greater. Please note: heated service only protects the products from freezing, it is not a temperature controlled environment.

13 LATE PAYMENT FEE Calculated monthly at 1.5%, 18% per annum commencing thirty (30) days from date of invoice.

14 LIABILITY/DECLARED VALUE All rates and charges are based upon a liability not to exceed $2.00 per pound, unless a higher value is declared by the shipper. If the shipper declares a value greater than $2.00 per pound, a charge of 2% (minimum $5.00) of the valuation in excess of $2.00 per pound based on actual weight will be assessed. If no value is declared, the Carrier's maximum liability is $2.00 per pound. Shipments with a declared value in excess of $10.00 per pound must be pre-approved by the Carrier. With respect to appointment deliveries, NFF is not liable for any penalties that may result from carrier nonperformance.

15 LUMPER/SWAMPER CONSIGNEE TI-HI FEES Consignees that require reconfiguration of skids at destination terminal and/or upon delivery of product at their physical location will be subject to a surcharge of 15% of freight charges; minimum $5.00 per order, maximum $300.00 per order.

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16 NON-COMMERCIAL/INDUSTRIAL & RESIDENTIAL DELIVERIES Shipments that require special handling due to location and receiving facilities are subject to an additional $75.00 surcharge. This charge would apply to, but is not limited to, construction sites, rural route addresses, golf and country clubs, ski resorts, public storage lockers, schools, banks and private residences.

17 OWNER’S RISK OF BREAKAGE & DAMAGE When a shipment is deemed by the pick up driver to be improperly or insufficiently packaged for transport, the driver is instructed to note on the shipper's bill of lading "Owners Risk of Damage". The Carrier would then be liable for damages only if carrier negligence can be proven. Declared values will not be accepted on shipments that move at owner's risk of damage.

18 POWER TAILGATE CHARGE Shipments requiring the use of a power tailgate to perform a delivery will be subject to a surcharge of $50.00.

19 PREMIUM OR NON STANDARD DELIVERY CHARGE Shipments made outside of regular service parameters requiring early morning, evening or weekend pick-ups and/or deliveries will be charged at $55.00 per hour with a minimum charge of 2 hours.

20 PROOF OF DELIVERY CHARGES Available over the web at: http://www.nationalfastfreight.com 21 RE-DELIVERY/WRONG ADDRESS CHARGES Shipments that require redelivery will be subject to the following cwt rate scale: MIN / $35.00 - LTL / $3.50 - MAX / $200.00 * Subject to 10 lbs per cubic foot * Rates are good only if re-delivery occurs in the same city as the original delivering terminal. * Fuel surcharge is applicable on these charges.

22 SHIPMENT WEIGHT AND CUBE Shipment weight must include both packaging and skid weight in the total amount declared on the bill of lading.

National reserves the right to scale and measure each shipment that enters into our network to ensure accuracy. Should a discrepancy be found with the bill of lading, National reserves the right to apply a surcharge to the order to cover the deficit weight and or cube.

23 STORAGE CHARGES Shipments held in our facilities, at the request of the shipper, will be subject to the following storage charges: $7.50 per skid per day, minimum $22.50, maximum $75.00 per order per day. A 48 hour grace period will be allowed at destination terminal prior to charges being assessed. Charges are applicable on weekends and statutory holidays.

24 TRADE SHOWS & EXIBITIONS Pick up and deliveries performed at the following, but not limited to, trade shows, conventions, fairs will be subject to $4.50 per cwt on the actual weight with a minimum charge of $75.00 per shipment.

25 TRAILER/CONTAINER DETENTION Deliveries requiring a dropped trailer for unloading will be permitted an offloading allowance of 24 hours. Days incurred in excess of the allowance will be charged a fee of $75.00 per day for dry units and $150 per day for heated units. Heated units are applicable from November 1st to March 31st. Charges are applicable on weekends and statutory holidays.

26 WAITING TIME/HANDBOMB Pick up and deliveries are allotted time based on shipment size. Time in excess of this allowance will be charged at $55.00 per hour. The following unloading allowances will be permitted: Shipment Size 1-2000 lbs 2001-9999 lbs 10000-29999 lbs 30000lbs and over

Allowance 15 minutes 30 minutes 45 minutes 60 minutes

27 20 lbs per cubic foot for minimum BPC tariff.

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Calyx GTS Contact Information

Fast Freight International Contact Information

Dispatch/Order Taker Team (905) 494-­‐4808 Fax: (905) 494-­‐4749 Hours: Monday -­‐ Friday 7am – 10pm dispatch@calyxinc.com

Sales Representative Ray Ash Direct: (905) 660-­‐9772 Cell: (416) 931-­‐2711

Customer Service Team (905) 494-­‐4808 or 1-­‐(888) 818-­‐8854 Fax: (905) 494-­‐4749 cs@calyxinc.com

Customer Care Meghann Van Dyk Direct: (905) 660-­‐9772 Cell: (647) 328-­‐2538

Loss Prevention/Claims & OS&D Team Fax: (905) 494-­‐4749 claims@calyxinc.com or osd@calyxinc.com Credit Team Fax: (905) 494-­‐4749 Credit@calyxinc.com Spot Quotes/Traffic Team Fax: (905) 494-­‐4749 spotquotes@calyxinc.com Terminal Operations -­‐ Toronto: Terry Jessup (905) 494-­‐4808 ext 8516 terryj@calyxinc.com Calyx GTS – Customer Service Escalation Cathy Kirkey / Customer Service Supervisor (905) 494-­‐4808 ext 8576 Fax: (905) 494-­‐4749 Cathy.kirkey@calyxinc.com

20 | Book and Periodical Council | Publishing Industry | 2014/15 Freight & Distribution Plan

ISSUED TO: ADDRESS: CITY/PROV: POSTAL: CONTACT: PHONE: FAX:

Book & Periodical Council 192 Spadina Avenue, Suite 107 Toronto, Ontario M5T 2C2 Anne McClelland 416-975-9366 416-975-1839

EFFECTIVE: April 1, 2014 EXPIRES: March 31, 2015

LEVEL APPLICATION COMMODITY: ORIGIN:

LEVEL LEVEL LEVEL LEVEL

A B C D

Books - Levels A,B,C & D Toronto REVENUE GENERATED $99,001.00 UP $41,000.00 $99,000.00 $10,000.00 $40,999.00 $0.00 $9,999.00 - Level to be assigned based on revenue generated with Ground Transportation Solutions.

- Information to be pulled from Ground Transportation Solutions accounting system based on the previous calendar year's billing records after adjustmentsand before accessorials & taxes.

- Should shipping increase dramatically throughout the calendar year levels will not be revisited until the present package is expired.

- New accounts will be negotiated as they arise.

1 of 1

Book and Periodical Council | Publishing Industry | 2014/15 Freight & Distribution Plan | 21

Industry LeadIng transportatIon and Customs Brokerage servICes for the Book Industry “Our specialized services for the book industry, established in 1969, are offered today through BookFreight, a total logistics solution now used by more than 100 book industry clients.” – Michael Glionna, President – Universal Logistics

at your servICe

Why it pays to choose Universal Logistics • Fastest books-to-shelf transit time • Recognized as an industry leader with over 100 book clients, including many of the world’s major publishers, printers and retailers, each with highly unique and highly time- sensitive freight shipping needs • The Book & Periodical Council’s (BPC) recommended customs broker and international freight forwarder since 1995 and associate member of the BPC • Customs brokerage services for over 60 years, international transportation services for over 40 years, an unmatched track record achieved by consistently providing the most reliable service, fastest transit times and competitive pricing • Asia freight experts, based in Hong Kong, who can help you cut freight costs and optimize transit times by tightly controlling shipments and working closely with major printers in Hong Kong and southern China.

• Founding member and sole Canadian representative of BookFreight, a key competitive advantage because it gives our clients access to a worldwide network of freight forwarders specializing in the book trade and with offices in Hong Kong, China, Singapore, Italy, Australia, New Zealand, Germany, Spain, France, U.K. and U.S. • One-stop solutions, when you combine our customs and daily truck services. We offer Canadian and U.S. customs clearances and daily truck freight services between Canada and the U.S.’s largest publishers, printers and retailers • Value added consulting, including highly specialized expertise on how to handle Customs’ audits of book publishers • Seminars on customs brokerage and freight, focusing specifically on book publishing challenges and opportunities

forward thInkIng – freigHT fOrWarding advanced Introducing Forward Thinking, an all-new approach to Freight Forwarding that will help you cut freight costs and optimize transit times. Guaranteed. Forward Thinking is available exclusively from Universal Logistics and has already delivered six-figure savings for some of the world’s leading book industry players. Why settle for less?

Head Office - canada

Universal Logistics Inc. 125 Commerce Valley Dr. W. Suite 750 Thornhill, Ontario L3T 7W4 Canada Tel: (905) 882-4880 Fax: (905) 882-2250

BrancH Offices - canada TOrOnTO airpOrT (pearsOn) Tel: (905) 676-2763 fOrT erie, OnTariO Tel: (905) 871-0220 niagara falls, OnTariO Tel: (905) 262-5381 WindsOr, OnTariO Tel: (519) 972-8050 MOnTreal, QueBec Tel: (514) 842-8915

Head Office - usa

Universal Logistics USA Inc. 2205 Kenmore Avenue, Suite 106 Buffalo, New York 14213 U.S.A. Tel: (716) 882- 4100 Toll Free: (800) 767-8525 Fax: (716) 882- 4133

Head Office - asia

Universal Logistics Asia (H.K.) Limited Unit 810 8/Floor Wing On Plaza 62 Mody Road Tsimshatsui East Kowloon, Hong Kong Tel: (852) 3907 0690 Fax: (852) 3527 3909

one suppLIer. one CaLL. one InvoICe For maximum savings and convenience, ask for a total logistics solution, including our international transportation, trucking, customs brokerage, distribution and consulting services. Take the right route. Call Universal Logistics.

www.universallogistics.ca

22 | Book and Periodical Council | Publishing Industry | 2014/15 Freight & Distribution Plan

“Continuing confidence…competitive prices…fine service”

Book and Periodical Council | Publishing Industry | 2014/15 Freight & Distribution Plan | 23

Customs Brokerage Services Yes, it’s included!

ü Timely release of shipments anywhere in Canada, arranged by professional personnel working with the latest Line Release options and advanced electronic systems ü Additional personnel dedicated to the early morning courier release process to ensure same-day delivery of FedEx, UPS and other courier shipments ü Web-based Tracking & Tracing (Inside Trac) ü Client and industry Email Alerts! ü Route – electronic newsletter issued quarterly to clients ü AMPS EDucation ü Database Management (adding new vendors, products, tariff information, duty rate changes) ü Freight Management Reporting – improve the visibility of incoming freight ü Discrepancy/Compliance Reporting – monthly downloads of customs entry data for review and voluntary compliance ü Client Care Program ü PARS/PAPS Tracker – Confirm your truck shipments into Canada and into the U.S. have been set up and acknowledged by Canada Border Services Agency (CBSA) and U.S. Customs & Border Protection (CBP).

Universal’s interactive web-based technology in response to Customs mandatory PARS/PAPS requirements ü SMART Freight Review – Free, no-obligation review of your freight spending - includes invoice reviews, costing and routing recommendations designed to lower your overall freight cost while improving transit times

Fee for Service

ü NAFTA Management Program – the simple, easy way to ensure compliance ü EDucation Seminars – practical instruction on how you can reduce freight costs, optimize transit times and ensure airtight Customs Compliance ü Refunds and amends – a pro-active approach to limit exposure to AMPS penalties ü Customs Audit Support/AMPS Consulting – what you need to know about AMPS audits, systems reviews, compliance programs, implementation of audit recommendations

Customs Consulting Services • • • •

• • • • •

Centralized research on product classification and rates of duty under the Harmonized Tariff Expert guidance on valuation issues Consultation on NAFTA origin eligibility; Certificate of Origin preparation and management Client Tariff Resume: A comprehensive listing of your suppliers, products, tariff classifications and duty rates, developed by bringing together your product knowledge and Universal Logistics’ customs expertise (available on-line) GST expertise, including registration, rebates and non-resident issues; excise duty and tax consultation: GST Direct Payment Options National Customs Rulings on tariff valuation and NAFTA; duty/GST relief and deferral requests; temporary importation eligibility Expertise in import permits, quota restraints and packaging and labeling requirements, established through ongoing relationships with other government departments Post-audit services, including entry review, refund, amend and drawback filing Planning and guidance on the Administrative Monetary Penalty System (AMPS) and Customs Assessment Reviews (CARS)

• INTERNATIONAL TRANSPORTATION • TRUCKING • CUSTOMS BROKERAGE • DISTRIBUTION •

Other Logistics Services Universal Logistics U.S.A. Inc.

Meeting all of your U.S. Customs Brokerage needs, Universal Logistics USA Inc., is now open for business!!

Operating in Buffalo, New York and staffed by a fully licensed customs brokerage personnel with the local knowledge and expertise to handle all aspects of U.S. clearances, we ensure: • • •

Efficient handling of all shipments and rapid resolution of any customs brokerage issues The convenience of having a single source for both Canadian and U.S. customs brokerage services More rapid movement through U.S. Customs when you combine our trucking service, available through Universal Logistics, with the Federated International U.S. customs clearance service

For more information, contact Brian Rowe, General Manager – Customs Consulting Services

Universal Logistics Asia (H.K.) Ltd.

Designed to meet the changing needs of the Book Industry, Universal Logistics Asia (H.K.) offers complete ocean and airfreight services to and from all major points in the Far East, including Hong Kong, Taipei, Taiwan, Shanghai, China and Seoul, Korea. Staffed by a team of highly qualified logistics professionals, who understand the Asian market, Universal Logistic Asia will work on your behalf to: • • • • •

Identify shipping options that allow our clients to achieve cost savings and optimize transit times Enhance management of client shipments and expedite the resolution of any issues Provide recommendations on best shipping solutions and options when transit times are critical Manage your shipments while most North American offices are closed Provide improved communication & documentation flow

For more information, contact Chris Barnard, Vice President – Projects & Market Development.

Special International Transportation Services for the Book Industry • • • • • • • • • • • • •

Unmatched ocean freight consolidation service used now by more than 50 Canadian publishers and retailers importing from the U.K. and Asian markets Book export consolidations serving the U.K., Europe, Asia and United States Weekly-scheduled ocean consolidations from Hong Kong exclusive to book freight clients only Weekly-scheduled ocean consolidations to and from the U.K. and Europe via Conference carriers; LCL and FCL services worldwide Worldwide air services with regularly scheduled consolidations to and from the U.K. Dependable network of established partners around the world – www.bookfreight.com Order Processing: tracking purchase orders from order placement to shipment booking Automatic confirmation of shipment booking, boarding and final delivery through enRoute Updates Track and Trace an import or export shipment (ocean and air) via our on-line Inside Trac service. For example, you can trace Inbound Freight by: Ship Date, PO Number, Exporter or Origin Fast reliable transit times through dedicated and scheduled air and ocean services Expedited customs clearance arranged in advance of shipment arrival when you combine Universal Logistics’ international transportation and Canadian or U.S. customs brokerage services Reliable, competitive trucking services, providing extended coverage to all points across Canada/USA Small Parcel Consolidation Service – Consolidation warehousing and daily truck service from Grand Island to Toronto

• INTERNATIONAL TRANSPORTATION • TRUCKING • CUSTOMS BROKERAGE • DISTRIBUTION •

Transportation Consulting Services Our Freight Management Made Easy Seminar is now available!

• • • • •

Guidance on transport modes, routings and pricing for all your international shipping Consultation on international regulations, letters of credit, Incoterms, country-specific documentation requirements and wood packaging regulations Expertise in insurance liabilities and loss prevention; full insurance coverage; shortage and damage claim services Advice on handling of over-sized project cargo and dangerous goods; guidance on shipment packaging and special permit requirements Complete freight management and reporting services

For more information, contact Ms. Debbie McGuire, Manager – Freight Solutions

List of Offices Head Office Universal Logistics Inc. TORONTO, ONTARIO 125 Commerce Valley Drive West, Suite 750 Thornhill, Ontario L3T 7W4 Phone: (905) 882-4880 Fax: (905) 882-2250 Email: info@universallogistics.ca

Contacts: Mark Glionna, VP – Client Relations Chris Barnard, VP – Projects & Market Development John Leis, Manager – Client Relations

Universal Logistics Inc. TORONTO AIRPORT 3105 Orlando Drive Mississauga, Ontario L4V 1T9 Phone: (905) 676-2763 Fax: (905) 676-9952 Email: gbarnard@universallogistics.ca

Universal Logistics Inc. MONTREAL, QUEBEC 410 Rue St-Nicholas, #119 Montreal, Quebec H2Y 2P5 Phone: (514) 842-8915 Fax: (514) 842-3128 Email: jtobia@universallogistics.ca

Universal Logistics Inc. FORT ERIE, ONTARIO 53 Queen Street, Box 1250 Fort Erie, Ontario L2A 2S3 Phone: (905) 871-0220 Fax: (905) 871-5278 Email: kmurray@universallogistics.ca

Universal Logistics Inc. NIAGARA FALLS, ONTARIO 14154 Niagara Parkway, Box 11, RR #1 Niagara-on-the-Lake, Ontario L0S 1J0 Phone: (905) 262-5381 Fax: (905) 262-5865 Email: kmurray@universallogistics.ca

Universal Logistics Inc. WINDSOR, ONTARIO 4045 Industrial Drive Windsor, Ontario N9C 2R8 Phone: (519) 972-8050 Fax: (519) 972-8072 Email: revans@universallogistics.ca

Office Hours: After Hours Cellular

Universal Logistics USA Inc. BUFFALO, NEW YORK 2205 Kenmore Ave. Suite 106 Buffalo (Tonawanda) New York, 14207-1329 Phone: (716) 882-4100 Fax: (716) 882-4133 Email: mbradnam@universallogisticsusa.com

Universal Logistics Asia (H.K.) Ltd. HONG KONG Unit 810, 8/F., Wing On Plaza, 62 Mody Road, T.S.T. East, Kln., Hong Kong Phone: (852) 3907-0690 Fax: (852) 3527-3909 Email: nick.ng@universallogisticsasia.com

8:00 am – 12:00 am (416) 566-4157

http://www.universallogistics.ca • INTERNATIONAL TRANSPORTATION • TRUCKING • CUSTOMS BROKERAGE • DISTRIBUTION •

Why settle for the extended transit times offered by most logistics service providers when you could have the specialized services provided exclusively by Universal Logistics? We offer industry leading services from Hong Kong, the UK and China, and we already handle over 100 book industry clients, including many of the major international publishers, printers and retailers.

Plus we are a founding member of BookFreight, a worldwide network of freight forwarders specializing in the book trade. That’s important because it means nobody is better positioned to handle shipments from the key international printing centres – and we can pass on the resulting savings to our clients. Why settle for less? Get the whole story by giving us a click or a call.

www.universallogistics.ca

905-882-4880 Canadian & U.S Customs Clearance | International Air & Ocean Freight Services (Import & Export) Transborder Trucking | Value Added Consulting

3rd Party Warehouse

Other party pays and must be designated on the Bill of Lading

Extra charges for items specified in carrier terms and conditions which are not included in freight rate

Document that establishes terms of contract between shipper and transportation company. 1. Is a receipt for consignment (carrier signs on pick up to certify receipt of goods mentioned in the BOL for transportation to the specified destination. 2. Is evidence of a contract between shipper and shipping company for the transportation of the goods mentioned in the BOL. 3. Is a title deed, i.e., it is a document which proves ownership of the goods mentioned in the BOL.

Company/owner operator that holds required licenses, insurance and permits to carry freight on a commercial vehicle

Consignee pays

Non and residential - tailgate requirement

Commercial dock to commercial dock - standard for LTL and FTL

Person or company that freight will be delivered to

Distribution Centre - receives, stores and ships to multiple locations, depot

Weight in a specific space e.g. lbs per cubic foot

Carriers design their rates upon receiving a minimum number of lbs per cubic foot - a minimum density. If the actual weight of a shipment is lower, then the dimensional weight is the weight used for billing purposes. Our book rates are based on 20 lbs per cubic foot density. Air shipments are based upon 15 lbs per cubic foot density. Typical ground rates are based upon 10 lbs per cubic foot density. See calculations below/reverse.

Contracting available/designated carrier to carry freight

Electronic Data Interchange - e.g. ASN or Advance Shipping Notice

Free Carrier

Full trailer load - 53' trailer = 26 standard 4way pallets, 48' trailer = 24 standard 4 way pallets

Company that contracts carriers and manages freight movement on behalf of their client

Less than full trailer load

Proof of Delivery

Freight cost for each 100 lbs shipped, normally used by FTL and LTL carriers

Shipper pays

Person or company that ships the freight

Charge in addition to and based upon freight - e.g. fuel surcharge -% of freight

Usual number of days carrier takes to deliver to destination point excluding pick up day - not a guarantee

A description of goods with a carrier freight shipment

3PW

3rd Party Billing

Accessorial Charges

Bill of Lading

Carrier

Collect

Commercial Dock

Commercial Dock

Consignee

D.C

Density

Dimensional/Billable weight

EDI

FCA

FTL

Load Broker

LTL

P.O.D.

Per Hundred Weight

Prepaid

Shipper

Surcharge

Transit time

Waybill

Dispatching

3rd Party Logistics Provider

3PL

GENERAL

common shipping terms

COMMON SHIPPING TERMS

Administrative Monetary Penalty System

Canada Customs Invoice

Country of Origin - country where book was printed/bound

Customs - Trade Partners Against Terrorism

Customs brokers are licensed by government to clear goods through customs to their destination on behalf of importers and exporters.

They are employed by customs or other brokerage establishments or may be self-employed. Customs brokers clear shipments of imported goods, prepare required Customs documentation of export shipments and collect duties and taxes owing to the Crown. They make it easier for individuals and firms to comply with complex government legislation since, for each transaction, critical business data must be generated from country of origin and destinations to suppliers, tariff classifications, routings and intended use.

Traditionally, importers rely on customs brokers to pull that information together and clear the goods through Customs.

Tariff applied on goods imported to Canada under Customs Tariff Act (percentage or specific rates apply)_

Free and Secure Trade

Full container load

10 digit number that identifies the product being imported or exported for customs and duty purposes

in accordance with - International Commercial Terms - standard trade definitions most commonly used in international contracts - to order full terms http://www.iccwbo.org/incoterms/

Wood Packaging and Dunnage

Less than full container load

North America Free Trade Agreement

Pre-Arrival Review System allows for release information to be processed before the arrival of goods at the border

Partners in Protection

AMPS

CCI

COO

C-TPAT

Custom Broker

Duty

FAST

FCL

HS Classification

IncoTerms 2010

ISPM # 15

LCL

NAFTA

PARS

PIP

Length X Width X Height Divide by 1728 X 10 = 10 lb per cft density test for other domestic shipments

Other Ground

Measurements for length, width and height are in inches

Length X Width X Height Divide by 1728 X 15 = 15 lb per cft density test for air shipments

Air Rates

DIMENSIONAL WEIGHT CALCULATIONS Book Rates Length X Width X Height Divide by 1728 X 20 = 20 lb per cft density test for domestic shipments

Advance Commercial Information

ACI

INTERNATIONAL / CROSS BORDER

COMMON SHIPPING TERMS common shipping terms

NOTES

Book and Periodical Council The Book and Periodical Council (BPC) is the umbrella organization for Canadian associations that are or whose members are primarily involved with the writing, editing, translating, publishing, producing, distributing, lending, marketing, reading and selling of written words.

Full Members Access Copyright Alberta Magazine Publishers Association Association of Book Publishers of British Columbia Association of Canadian Publishers Association of Manitoba Book Publishers BookNet Canada Book Publishers Association of Alberta Canadian Authors Association Canadian Children’s Book Centre Canadian Copyright Institute Canadian Library Association Canadian Publishers’ Council Editors’ Association of Canada League of Canadian Poets Literary Press Group of Canada Magazines Canada Ontario Library Association Ontario Book Publishers Organization PEN Canada Periodical Marketers of Canada Professional Writers Association of Canada The Word on the Street The Writers’ Trust of Canada The Writers’ Union of Canada Affiliates Calyx Ground Transportation Solutions Canpar Courier Fraser Direct Distribution Services Limited Georgetown Terminal Warehouses Limited PAL Benefits Inc. Universal Logistics Inc.

192 Spadina Avenue, Suite 107, Toronto, ON M5T 2C2 416 975 9366 f 416 975 1839 info@theBPC.ca www.theBPC.ca