Retailer Matters 35, May/Jun 2016

Retailer Matters

Issue

35 May/June 2016

The magazine exclusively for Lifestyle Express retailers

DON’T MISS

sporting chance Stock up for a summer of sport

Smokinghot sales

Our guide to the new tobacco laws

Cover up

Core strengths Stocking the bestsellers is the best way to boost your sales. Give your customers what they want with our new Core Range

Ex cl fr usi om ve ly

Are you safe and sound?

Plus. . . NEW PRODUCTS ■ LATEST INDUSTRY NEWS ■ RETAILER STORES RM35_p01_Cover_v3.indd 1

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Hello… … and welcome to the latest issue of

Retailer Matters is published six times a year by Made By Sonder Ltd on behalf of Landmark Wholesale.

Retailer Matters.

We all know the first rule of retailing is having the right products on your shelves. Our Core Range is

FOR LANDMARK Stuart Johnson FOR SONDER Editor Stephenie Shaw Assistant Editor Emily Craft Sub Editor Kate Feasey Senior Art Editor Emma Bramwell Account Manager Adam Turner Managing Director Simon Chappell TO ADVERTISE Please contact Adam Turner on 07702 368651 or email adam.turner@ madebysonder. com TO DISCUSS EDITORIAL Please contact Stephenie Shaw on 07921 928464 or email stephenie.shaw@ madebysonder. com Made By Sonder Ltd, Victoria Court, 8 Dormer Place, Leamington Spa, Warwickshire CV32 5AE Disclaimer: All prices listed are correct at the time of going to press, but may be subject to change.

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made up of products that all have a proven track record, so we know these are the ones your customers want to buy. The list is reviewed every year and the latest Core Range is revealed in this issue (page 55). And turn to page 52 to read our feature about why Core Range is so important.

And talking of products, it definitely pays to plan

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ahead this summer. With months of big sporting events ahead of us, follow our guide on page 18 to ensure you have the products your customers are going to want for impromptu barbecues and get-togethers to watch the games.

With new tobacco legislation coming into force, we give you a guide to what’s happening and how to respond (page 23).

As always, this issue we visited some fantastic retailers to find out what makes their store a success and we’re always looking for new stores to visit. If you’d like to share what makes your store special, please get in touch.

Wishing you all a successful summer.

Stuart Johnson Retail Controller, Landmark Wholesale

get in touch, share your news If you have news, top tips or ideas for features, get in touch with Retailer Matters.

Just email

retailermatters@ madebysonder. com

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Contents

18

41 07 Need to know The latest news and views from around the industry

13 ones to watch A round-up of the latest products in depot, with a focus on ice creams

30 Store profile How one couple successfully juggle full-time jobs and owning a brand-new store

Age is no obstacle for this ambitious and dedicated retailer

49 cashzone The many benefits of installing an ATM in your store

51 Your guide to. . . … meal occasions

62 the lowdown

51

13

41 Store profile

The All You Need For The Match promotion will boost sales and profits during the Euro 2016 tournament

on the cover Thanks to cover star Vicki Law from Lifestyle Value Hamilton, South Lanarkshire (p30)

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Sporting chance With a summer of sport ahead, it’s time to put your game plan into action

23 Smoking hot

Why new tobacco legislation doesn’t need to affect sales and profit

you need 47 All to know...

… about insurance – the right cover is essential

52 core range

23

Why Core Range is so important to retailers

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Need to know Surprises in store following Budget MARCH’S BUDGET contained a few surprises but none more so than the sugar tax on soft drinks.

Chancellor George Osborne said the £520m raised by the tax on the makers of sugary drinks would be spent on boosting school sports.

The levy on soft drinks with more than 5g of sugar per 100ml will be introduced in 2018, with an exemption for fruit juices. Soft drinks with more than 8g of sugar per 100ml will be subject to a higher rate.

RATE RELIEF

But the trade has welcomed the Chancellor’s Budget announcement that the small

business rate relief threshold will be raised to £15,000 rateable value, up from £6,000.

The Chancellor also announced that from 2020, future business rate increases will be based on the Consumer Prices Index rather than the Retail Prices Index, which should lead to less steep increases in rates

bills for retailers.

“The increased small business rate relief threshold will be a welcome measure for thousands of local shops who are facing rising costs in other areas of their business,” said James Lowman, Chief Executive at Association of Convenience Stores. “This measure will also significantly reduce the burden on the Valuation Office Agency, as more stores are taken out of paying rates altogether.”

On tobacco duty, Osborne confirmed that rates will continue to rise by 5% above inflation, while also talking of renewed measures to tackle the illicit trade.

Bay scoops one of the top awards Lifestyle Express retailer Bay Bashir was all smiles at the Convenience Retail Awards, where he was named Retailer’s Retailer of the Year – one of the night’s top awards.

Bay, who owns three Lifestyle Express stores in Middlesbrough, said: “I was unbelievably proud and shocked to win this amazing award. Such a special award win and presented with such kind words.”

What’s hot …

Sun’s up The Sun’s cover price has risen by 10p to 50p for its weekday editions, which will see retailers earning an extra 1.87p per copy.

blooming sales One UK retailer sold £18,000 worth of flowers over Valentine’s Day and Mother’s Day. Could blooms work for your store?

summer sizzlers Seasonal products are a simple way to boost sales.

Think strawberries, ice creams, chilled soft drinks and salads for summer.

What’s not…

Energy use The Competition and Market Authority revealed small businesses paid around £280m more than they needed to between 2007 and 2014.

total recall Food and drink product recalls soared in 2014/15.

There was an increase of 50% on the previous year.

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Need to know

Optimism is on the up Despite falling sales, it seems that retailer optimism is growing, according to the latest findings of Association of Convenience Stores’ (ACS) Voice of Local Shops survey.

The research, based on interviews with 1,240 independent retailers each quarter, explores retailer optimism, recent sales experience, crime committed in stores and retailers’ community activity.

The most recent survey, conducted in February this year, revealed that: ■ retailer optimism has grown for the second quarter in a row ■ recent sales have been poor, hitting a two-year low ■ there is an increase in retailers planning to invest in their stores ■ the vast majority (84%) of stores engage in some form of community activity, with this number rising to 93% in Wales and the south-west.

“Optimism fell dramatically after last July’s Budget, but it is now steadily rebuilding,” said ACS Chief Executive James Lowman. “Hopefully, George Osborne’s extension of small business rate relief and defeat of plans to extend Sunday trading hours for large shops will give further grounds for optimism. But the introduction of the National Living Wage will hit local shops hard and we are concerned that this quarter’s expected increase in staff hours will be difficult to sustain.”

Did you know?

More than a third of consumer spending goes through shops

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Need to know

In the

know James Lowman, Chief Executive at Association of Convenience Stores, talks about the Budget

*Source: Nielsen data last 12 weeks value sales to 20.02.16

Man with a new van ■ ABOVE Retailer Ian Bateman outside his A HAPPY LIFESTYLE EXPRESS store with his brand-new van (second left), retailer was celebrating recently after with Dave Pope (left) and Paddy O’Connor being presented with the keys to a (far right) from Blakemore Wholesale and PepsiCo’s Simon Murray (second right) brand-new van.

Ian Bateman, of Lifestyle Express cash and carry run? “We deliver to Filey Road News, Grimsby, entered a our elderly and disabled customers, competition run by PepsiCo. but at the moment it’s only within Retailers needed to purchase 15 out of the 20 bestselling Walkers lines and walking distance, so maybe we can open the service to customers enter their details on the Walkers further away.” website, which is where Ian’s name Simon Murray, National Account was picked at random.

Manager, PepsiCo, said: “We ran the “I’m very pleased and surprised,” competition as we know that stocking said Ian. “It’s such a great van and the bestselling crisp and snack I’ll be using it for the cash and lines is good for a retailer’s carry runs instead of my car. business. Walkers’ products I’ll be able to fit much more R O F MORE N currently account for stock in it and it’ll make TIO INFORMAkers 16 out of the top 20 loading and unloading al Visit the W e at sit bestselling single-serve much easier.” eb w trade ore. countsform crisps and snacks in So what are Ian’s plans k .u co Impulse.*” for his new van, beyond the

S

o we start with the levy on companies manufacturing and importing sugary drinks. I may be a cynic, but I think George Osborne calculated he would rather be photoshopped as ‘Fizzy’ Dizzee Rascal than be derided for missing his growth and borrowing targets, so this is an elaborate distraction. Rather than the holistic obesity strategy promised at the start of the year and now delayed until summer, this is unarguably a mess of a policy.

Cost savings We’re still waiting to hear the full outcomes of the government’s review of business rates, as well as how more devolution of business rates to local authorities will work in practice. But let’s give credit where it’s due: the increase in the threshold for 100% rate relief to businesses with a £12,000 rateable value, and the extension of the small business multiplier to businesses up to £51,000 rateable value, will bring significant cost savings for independent local shops. In the context of the National Living Wage, it’s fair to say any savings are welcome.

Good and bad

Did you know?

The retail industry employed more than

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million people last year

The freeze on beer and cider duty is also welcome as these products are still subject to large-scale duty fraud, while the L HOW WIL increase of 5% on ET G D U B THE U? O Y hand-rolling tobacco T AFFEC is disastrous in the Tweet us lshops @ACS_locall context of the rampant or ca 5001 01252 51 trade in illicit tobacco.

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Ones TO watch Our round-up of new products to keep an eye out for in your depot

Healthy start

Thirsty work Carlsberg, the official beer of UEFA Euro 2016 and the England team, has created limited edition packaging for this year’s summer of sport.

Perfect for customers as they stock up for the big games, the new packs feature the brand’s classic green and the tournament’s red, blue and white colour scheme, with images of stadiums, supporters and footballs. There’s also an on-pack offer inviting shoppers to enter a Carlsberg Man of the Match competition to win an all-expenses paid trip to Paris and to present the Man of the Match trophy at an England group game.

Nestlé Cheerios has introduced a new heart-healthy cereal made with no artificial colours or flavours.

Containing five wholegrains and combining crunchy oat flakes with Cheerios, the new Cheerios Oat Crisp helps reduce cholesterol and is the ideal choice for customers looking for a healthy start to their day. A cinnamon variant is also available. RRP £2.49 350g

Make teatime more interesting One of Britain’s best-loved biscuit ranges is hitting the cake aisle as it branches out into teacakes. McVitie’s Digestives Caramel Flavour Teacakes are a digestive biscuit topped with marshmallow, layered with chocolate and finished with caramel flavoured pieces, while McVitie’s Hobnobs Milk Chocolate Teacakes are a Hobnob topped with marshmallow, chocolate and oaty-biscuit crumbs. Both variants come in packs of 8 with a RRP of £1.65. Demand is expected to be high for both and it’s recommended to site them with premium ranges in cake fixtures.

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Ones TO watch icely does it Chill out As fruit ciders continue to grow in popularity, Bulmers has launched a new variant to the flavoured cider market. Supported by a £2m marketing campaign, Wild Blueberry and Lime looks set to appeal to younger shoppers, so make sure you have bottles chilled and ready to go.

Tempting treats Cadbury Boost Bites are now available in a £1 PMP, offering customers yet more choice when it comes to tasty treats.

Since Boost Bites launched in August 2015, they have become the sixth fastest-selling product in the chocolate bag category, according to Nielsen. The new 80g bag is ideal for on-the-go occasions or for sharing and the new £1 price mark ensures customers recognise good value, so make sure you stock up.

On a hot sunny day, only ice cream will do, so make sure you are stocked up ready When summer comes, nothing will tempt shoppers into your store more than a delicious range of ice creams. Here’s our summary of the latest to hit the freezers.

‘wich it up After the hot sales of its Cookie Cores range, Ben & Jerry’s is launching a new ‘Wich range. Tapping into the growing trend for snacking, the latest offering from Ben & Jerry’s is a sandwich, using two of its best-loved ice cream flavours – Cookie Dough and Chocolate Fudge Brownie – as the filling between two soft-baked cookies. Individually wrapped, this new range is perfect as a grab-and-go offering. RRP £2.49, 3-pack; RRP £4.19, 8-pack mini ‘Wichs; and the Cookie Dough S’Wich Up, RRP £4.99

pop goes the ice cream Cadbury Dairy Milk Presents Marvellous Ice Creams Jelly Popping Candy is bound to delight younger customers with its vanilla ice cream mixed with raspberry sauce, candy-coated milk chocolate pieces and chewy strawberry pieces, topped with a milk chocolate shell full of popping candy. RRP £1.60

Road to marvellousness Marvellous Ice Creams Rocky Mallow Road comes in a 500ml tub (RRP £3), with a mix of strawberries and cream ice cream and chocolate ice cream, Cadbury milk chocolate, mini marshmallows, milk-chocolate-coated shortcake and strawberry zingers.

daim time Daim ice cream sticks can be bought as ( a single (RRP £1.50) or multipack (RRP £2.50) for those who want to indulge at home. The 110ml Daim stick offers caramel ice cream with Daim pieces that are covered in a chocolate coating.

light and refreshing

Cookie crush

The latest sweet sensation to come from Landmark Wholesale’s own brand is Lifestyle Chocolate Chip Cookies. Availabile in a 200g value pack and pricemarked at just 79p.

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Offering a healthier option is Wall’s Solero, RRP which is launching Solero Red Berries (RRP £1.25). Just 111 calories, this is the perfect choice for the health-conscious shopper.

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Ones TO watch Top of the pops With the popcorn segment seeing considerable growth of +30% in the past year, Sunbites is branching out with an addition to its snacking range.

New Sunbites Wholegrain Popcorn, RRP 89p, is available in 20-30g single-serve bags in three flavours: Sweet & Salty; Lightly Sea Salted; and Sweet Caramel.

There's a mousse loose…

After the huge success of Aero Mousse Milk last year, it’s no surprise that there’s a new variant on the scene.

Available for a limited time only, Aero Mousse Caramel, RRP 62p, combines bubbly chocolate with a layer of caramel-flavoured mousse, all coated in chocolate.

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Summer of sport

Eye on the ball

With the Euros, The Emirates FA Cup, Wimbledon and the Olympics all on the sporting calendar this summer, it’s time to put your seasonal game plan into action

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xcitement is already building for 2016’s great sporting events.

Whether you as a retailer follow sports or not, national and international competitions bring communities together, and family and friends use these events as an excuse to meet up to cheer on (or scorn…) their favourite sports stars and teams.

More and more people are opting to enjoy sports from the comfort of their own home. According to a survey by Ritz Crisp & Thin, more than 60% of 2,000 participants said saving money was the

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main motivation for staying in over heading out to the pub, followed closely by the belief that entertaining at home created a ‘more comfortable’ experience.

As a local retailer, your store should be the first destination for customers looking to cater for their ‘big nights in’ and by pushing the right products at enviable prices, you can help create the buzz of the pub atmosphere at home.

KEEP IT SIMPLE

Convenience will certainly be the name of the game, so products such as frozen pizzas, hot dogs and burgers are bound to be popular. Stock up on Birds Eye Chicken Burgers and Beef Burgers as people brush the cobwebs off their barbecues for some no-fuss game grub.

Consider competitive offers on booze and food to drive up basket spend. Three for the price of two offers will be ideal for shoppers stocking up.

You can make your store the first port of call by thinking beyond the obvious summer profit boosters. Prioritise snack food when you’re prepping for the season

kick-off; quick and easy nibbles such as nuts and crisps are essential for any gathering. Make sure to showcase a variety of innovative flavours currently dominating the snack market and offer a number of price brackets to appeal to a cross-section of shoppers. We recommend Doritos, Thai Sweet Chilli Sensations and Pringles sharing portions in our Core Range. Why not merchandise next to salsa (red) sour cream (white) and guacamole (green) when Italy play in the Euros on 13 June? It’s this extra attention to detail that will delight customers and make your store stand out from the competition.

FUN FOCUS

You could take this concept one step further by rotating offers according to the nation of the moment. Dedicate your promotion stands to food and drink from the Continent to showcase your great range. You can create meal-for-tonight solutions in a fun way, for example, imitate traditional bratwurst for the Germany versus Ukraine match on 12 June with tinned hotdogs, onions and condiments

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such as mustard, which are low budget and fit the bill for customers searching for meal ideas for large parties. Depending on your promotional space and store layout, you could even pitch the nations’ traditional cuisines against each other. Paella versus Mediterranean speciality dishes for the Spain v Turkey match on 17 June, or promotions on Guinness and Absolut Vodka for the Republic of Ireland v Sweden match on 13 June. Make sure you have all bases covered by promoting food and drink within this format. Maximum availability on your discounted items will set you up for great footfall and boosted sales.

SHOUT OUT

There’s no point in launching exclusive deals if you are not shouting about your great value. POS and signage on the door is a given, but you can show you’re

on the ball by dressing your store with bunting, flags and balloons. By getting on board with calendar events, customers will know you regularly update your offering with popular big-name products and, ultimately, that you’re adaptable to their needs and preferences.

More and more people are opting to enjoy sports from the comfort of their own home, so push the right products at enviable prices

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8 to 12 May Invictus Games Orlando, Florida

21 May FA Cup Final Wembley Stadium, London 28 May UEFA Champions League Final Milan, Italy 10 June to 10 July Euro 2016 France

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27 June to 10 July Wimbledon Tennis Championships 2 to 24 July Tour De France France

5 to 21 August Summer Olympics Rio Di Janeiro, Brazil 7 to 18 September Paralympic Games Rio Di Janeiro, Brazil

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Tobacco legislation

New tobacco legislation signals end to small pack sizes For independent retailers, the tobacco category is important and new legislation shouldn’t be a cause for concern, according to experts

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STOCK UP NOW

No spill.

No fuss.

by

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or independent retailers, the tobacco category is a key source of footfall. Not only that, but the average additional spend of tobacco shoppers in store is £9 per visit.

Despite 64% of retailers claiming that the tobacco display ban had no impact on their tobacco sales (him! Research and Consulting), retailers should be aware of even more legislation on the way, arguably the biggest yet. We caught up with JTI, who assures us that if retailers are prepared, cigarettes and tobacco can continue to bring in a regular profit and those all-important incremental sales.

NEW LEGISLATION

On 20 May this year, EU tobacco legislation will stop manufacturers from producing cigarettes in packs of less than 20. This also goes for roll-your-own tobacco in pouches smaller than 30g and cigarette slide and slim packs.

So what does this mean? Well, smaller packets of cigarettes, including 10s, and smaller packet and pouch sizes, such as 10g and 12.5g, will no longer be available to buy.

Added to that, the government has passed plain packaging legislation that will put an

end to price-marked packs and branding, although this is currently being appealed by some tobacco companies.

But don’t panic. Retailers will have a year to sell off current stock and ensure their products in store are compliant with the European Union Tobacco Products Directive (EUTPD) by 20 May 2017.

Paul Stokoe, JTI’s Business Development Manager for Independent Wholesalers, is quick to reassure retailers that there is no need to worry: “For the retail and wholesale

trade it will be business as usual. There’s no major change as of yet and there will still be stock in warehouse for retailers to buy.”

The year’s ‘grace period’ will give retailers more than enough time to sell old stock, but Paul recommends that retailers use this opportunity to map out their rate of sale.

“It’s a bit like the display ban,” he said.

“Those people who took time to train their staff, invest in equipment and make sure they didn’t run out of stock didn’t see much of a change.”

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Tobacco legislation

AVAILABILITY AND RANGE

Retailers who ensure regular customers can pick up their favourite products will always see return on investment, particularly with tobacco. “24/7 availability is crucial for any retailer who’s serious about selling tobacco,” said Paul. “If you run out of a product or pack, you not only lose that sale, but you could lose that customer and the basket spend that goes with them.”

Retailers can use the impending changes to apply a bit more sophistication to their stock and order process. Map out your bestselling items, consider your customers’ preferences and talk to them about the upcoming changes. This way you can work with your sales rep to create a planogram that really works. “Trends change all the time and as long as you react to them you shouldn’t face any problems,” said Paul.

If you hear of any illegal trade, JTI works in partnership with Crimestoppers where you can report the crime anonymously on 0800 500111.

TRAINING

Bringing your staff up to speed will protect your tobacco sales as the changes come into force. Put time aside to run through the changes with your staff and explain the product range to ensure they have the knowledge and confidence to offer alternative products.

“Speak to your tobacco rep and get as much info as you can,” said Paul. “If you continue to invest, the good margins, good turnover and the footfall offered by the tobacco category can still apply.”

THE ILLICIT TRADE

Industry experts have forecast a potential jump in the illicit trade of tobacco, as crime groups exploit the restrictions placed on retailers. With new legislation forcing shoppers to pay up to three times the usual amount in one go, there will be a temptation to source tobacco elsewhere. “This is a real worry,” said Paul. “Criminals don’t care who they sell to in terms of age and retailers risk having their business undermined.”

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And to offer extra support for retailers, JTI has created an easy-to-read information pack, available on the trade website: jtiadvance.co.uk

top tips for tackling the tobacco product directive

1

Don’t panic buy Work out your estimated rate of sale so you can plan how and when to adjust the layout of your gantry.

2

Meet with your sales rep Discuss new lines or additional stock of certain products in the run-up to 20 May 2017.

3

Keep your customers informed Let your customers know about the impending changes and they’ll stick with you.

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Store profile

STORE PROFILE

It’s the tiny details that make a big impact Opening a brand-new store is a daunting prospect, but Anum and Farhan stayed true to their vision of how their store would look and now they’re reaping the rewards

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Store CV Name Time with Lifestyle Express Staff

Lifestyle Value Hamilton

Since January 2016 Nine, including Anum and Farhan

Features

Lottery, PayPoint, ATM, newsagency, off-licence

Bestsellers

LSV, Lifestyle Value groceries, Buckfast, Irn Bru and tobacco products

Nearest competition

Several stores withing walking distance

Trading times 6am-10pm, seven days a week

A

common complaint among retailers is that there simply aren’t enough hours in the day, but for Anum Munir and fiancé Farhan Iqbal this couldn’t be more true.

Not content with opening Scotland’s first Lifestyle Value store at the beginning of the year, this busy couple also have full-time jobs; Farhan as a chartered accountant and Anum as a business manager for the Royal Bank of Scotland.

“We thrive on setting ourselves a challenge,” admitted Anum.

“While we’re doing well in our chosen careers, we always knew we wanted to explore the opportunity of owning our own business and a convenience store seemed the obvious choice, given our experience and knowledge.”

Anum’s current job definitely swayed her towards taking the leap of faith. “I would speak to so many business owners who would all

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Strapline

“We wanted to be the best and the only way we could make our store stand out was to ensure we created a contemporary store that made shopping a genuine pleasure”

say the same thing. They’d ask why I wanted to work for someone else when I could be my own boss and make my own decisions, and that always struck a chord. That, combined with the amazing knowledge that Farhan has, made me realise that now was the perfect time to make it happen.”

So why a convenience store? “I’m embarrassed that I hadn’t realised that convenience stores are still thriving,” said Anum.

“While both our jobs are in finance, our families have a history in convenience stores and it seemed the logical first step.”

RESEARCH, RESEARCH AND MORE RESEARCH

When they’d found a potential site, before signing on the dotted line, the couple set about their research. “We could see that the area was crying out for a convenience store. There were countless takeaways but nowhere to buy the basics that everyone needs.

“We had a hunch it would work, but we had to be sure, so we looked at the number of people living in the area and how many other stores were nearby. One day we even sat in the car counting how many cars passed by at various times of the day to see what potential business we could make from passing trade.”

And the couple didn’t stop there. Once they’d made the decision to open the store, they visited countless others, looking to be inspired. So what was their vision? “We wanted to be the best and the only way we could make our store stand out was to ensure we created a contemporary store that made shopping a genuine pleasure. We knew the right lighting would make all the difference and we wanted to create a store with a real feeling of space. For us, it’s all about the little details that combine to really make an impact on shoppers.”

The couple began the process with another symbol group, before they decided that it wasn’t the right way to go. “We had really high standards and wanted things done a certain way, but it was clear ➥ 32 retailer matters

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Strapline

■ Sales assistant Vicki Law helps Anum and Farhan create a modern store that’s a pleasure to shop in

Anum and farhan’s bestseller basket

that the other symbol group weren’t going to provide the support for us to create the store we’d imagined. They wanted it to happen their way and we quickly knew it wasn’t going to work out.”

RIGHT PEOPLE FOR THE JOB

The couple spoke to their wholesaler, United Wholesale Grocers, and they advised them to get in touch with Lifestyle Express. “As soon as we talked to the Lifestyle team, we knew they were the right people. We explained what we were trying to create and they made it happen with their experience and knowledge.”

And the couple are delighted with the results and quite rightly so.

The store is immaculate and is attracting new customers all the time. “Every single day we’re getting the most amazing feedback,” said Anum. “Facebook is really helping us to spread the word about what we’re doing, what we’re offering and what our special offers or new products are. The community is liking our posts,

commenting and sharing, plus posting their own updates and tagging the store. We can’t believe the difference that social media has made to the business.”

But the best feedback for Anum was when a customer referred to the store as a supermarket. “Oh, that was just amazing. That’s exactly what we’ve strived towards and to hear someone describe the store that way meant the world.”

And the couple are keen to support the local community too.

“We’ve only been open a few months but we’re already in talks with local football teams with a view to sponsoring their kits. We’ve also donated crisps and drinks for a local school disco,” said Anum.

“We’re looking to support local businesses where we can as well.

We took on local dairy Valentine’s, alongside Wiseman’s, the UK’s biggest dairy, and the local milk easily outperforms the better-known brand.”

Alongside local suppliers, another big draw for shoppers is the

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Strapline

“I have the best team imaginable.

For me, it’s a two-way thing; I’ll always be flexible where I can be and we ask them how we can better support them to do their job”

anum’s top tips... think about the details It’s the tiny things, like getting in new lines for customers who’ve asked for it, that make a big difference to your customers.

Support local where possible We’re a small business and we want to support other small businesses in the local community when we can.

don’t overstretch yourself ■ Going the extra mile for customers comes naturally to Anum, who knows this is how to create regulars

Lifestyle own brand. “It sells so well,” said Anum. “We suggest that customers who are buying branded items give it a go. As a result, people are surprised at how little their shopping costs and our Lifestyle sales are going from strength to strength.”

THE KEY TO CREATING REGULARS

For Anum, it’s clear that customer service is top of the list of things to get right. “Absolutely,” she agreed. “We’ll always go the extra mile for our customers, as this is how we turn them into regulars. We’ll always ask if there’s something they want us to stock and if they’re local, we’ll get it in for them and they’re always thrilled. In fact, one customer wanted a particular brand of cigarettes. She wasn’t local, just visiting, but Farhan made the decision to stock them for her 36 retailer matters

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I’m working full-time and running the store, which just isn’t sustainable. One customer said I work more hours than Big Ben, which really made me laugh.

and when she next popped in, she was quite overwhelmed that we’d gone to that much trouble for her. She admitted her own local store hadn’t done that for her in the eight years she’d been asking.”

And, of course, with both Anum and Farhan busy working their day jobs, the day-to-day running of the store falls to the team of staff the couple have employed. “It’s taken a while to get the right staff, but now I can honestly say I have the best team imaginable,” said Anum. “I absolutely trust them to run the store with the same high standards I have and it means such a lot for me to have peace of mind, knowing the store is in excellent hands. For me, it’s a two-way thing; I’ll always be flexible where I can be and we ask them how we can better support them to do their job. It’s like we’re a big family, which is exactly the kind of store we wanted to create.”

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Store profile

“I don’t care how many hours I put in, this shop is mine and I absolutely love it” Kath Hitchen has come full circle from running her first store aged just 15 to opening the doors to her brand-new Lifestyle Express store in bustling Caernarfon ➥ ISSUE 35 2016

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Store profile

Store CV Name Time with Lifestyle Express Staff Features Bestsellers

Nearest competition

Lifestyle Express K.A.T.H. Convenience Store, Caernarfon

Since March 2016 Me, my husband and my sister Off-licence LSV, Lifestyle Value products including batteries, toilet roll, flour, cigarettes and alcohol Nearby Spar is a 2-minute walk away

Trading times 7am-10pm, Mon-Sat, 8am-9pm, Sun

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oming from a family where business runs through their blood, it’s no surprise that Kath Hitchen was running her first store at just 15 years old.

Having turned her hand to countless other businesses, Kath has now come full circle, returning to retailing. “After my first store, I tried all sorts of things. I’ve run a cleaning business, a guest house and countless stores, but here I am now, aged 65, opening a brand-new store and I wouldn’t have it any other way.”

At an age when many would be thinking about slowing things down, Kath had very different ideas. “I knew I wasn’t ready to give up my ambition,” she said. “I’d been working for another retailer in the centre of Caernarfon and I knew retailing was the answer.”

Kath has spent the past year or so working for another retailer, opposite her new store, and found herself frustrated that so many opportunities to grow the business were being missed. After the 42 retailer matters

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retailer offered her the chance to become a partner, Kath knew it was time to go it alone.

“I saw the shop was available and could instantly see that it had exactly what I needed to create my dream convenience store,” said Kath. “The store is slap bang in the centre of Caernarfon and anyone going into the town centre will go past it. It’s ideal to attract passing trade – regulars and tourists who are here to visit the castle.

I took one look and that was it, I was convinced it was perfect.”

LIFESTYLE EXPRESS WAS THE RIGHT CHOICE

It took several months for the store to finally become hers and with Lifestyle Express, she set about creating the perfect store. “I knew that I wanted the help and support of a symbol group, and it was clear immediately that Lifestyle Express was the right choice for me,” she admitted. “I know what customers want and that’s fantastic

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Kath’s bestseller basket

■ Kath’s high standards ensure the store is spotless and neat, with a little help from her husband, above right

promotions on the things they want to buy.

In convenience, your strongest sellers are beers, wines, confectionery and soft drinks, and with Lifestyle Express I had access to the best promotions available, so there was no competition.”

A WARM WELCOME

“It’s essential to know that you don’t work for yourself, you work for your customers.

Every day I do something for them that makes an impact”

When news started to spread that Kath was opening her own convenience store, the community rallied round. “It’s been wonderful,” she said. “They all know me and I know so many of them, and they were quick to support the store when it opened.

In fact, so many of them greeted me on the first day saying ‘Oh Kath, thank goodness you’re back’, which was brilliant to hear. As well as the customers I’ve known for years, it’s also been a real privilege to get to know new people, understand their likes and dislikes and their routine.”

It’s not just the customers who are thrilled with the store. Kath is delighted with it too. And it isn’t hard to see why. The store is gleaming and bursting with fantastic deals, and Kath’s meticulous eye for detail has been hard at work ensuring that the store is perfect. “My standards are incredibly high, I know that,” she said.

“I also know that first impressions count and the store has to be immaculate. There can’t be clutter or dust on the shelves. Everything needs to look perfect. Even my husband is on a month’s trial!”

But all of this hard work comes at a cost. “At the moment I’m working around 10 hours a day and it is tiring. Getting to the point where I was ready to open the doors for the first time was especially exhausting. But I wouldn’t change it for a second, I absolutely love it.”

So what does Kath think is the secret to retailing success?

“Well first, it’s essential to know that you don’t work for yourself, you work for your customers,” she said. “Every day I make sure I do something for them that makes an impact. This could be giving a child a lollipop or greeting a customer by name and asking about their day; all of these small things make a big difference.

“It’s also important that you go with your gut feeling. I knew newspapers would sell and would be a real driver for new customers. I also knew food-to-go would take off, so introduced pies and sandwiches, and they’re selling really well.”

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Strapline

And, crucially, it’s all about standards. “You should never see a retailer sat behind the till looking at their phone,” she said. “In my store there’s no stool behind the till and there’s a ban on mobile phones. The customer needs to be the focus of your attention at all times.”

IT’S ALL ABOUT THE PRICES AND PROMOTIONS

“The real appeal of Lifestyle Express was the promotions and pricing. I need to be more competitive to attract new customers, and it’s working.

My sales are increasing week by week… which is fantastic”

Price, of course, is crucial. There’s a Spar within close walking distance of Kath’s store and she knows that her prices need to be better than theirs. “The real appeal of Lifestyle Express was the promotions and pricing,” she said. “I need to be more competitive to attract new customers and it’s working. My sales are increasing week by week, by around £600, which is fantastic. And best of all, my customers keep telling me I have the best convenience store in the area. Even the girls from Spar come to mine to get their shopping!

“I’m always looking at new things to introduce, though right now I’m just working out what’s selling and what’s not,” she said. “I’m introducing a Slush machine in the next few weeks as the margins are fantastic, plus it gives us something different that no one else is offering. I’m also going to be looking at adding a Mr Whippy machine as I know children will love it. Flowers are WOULD also a possibility, particularly around seasonal events, YOU LIKE such as Valentine’s Day and Mother’s Day.” Keen to reflect her surroundings, she’s also YOUR STORE introduced a range of Welsh products from local TO BE suppliers, including Welsh cakes and jam.

FEATURED? “Every morning I have the most fantastic feeling Let us know. Get in touch: when I open the doors,” she said. “I don’t care how retailermatters@ madebysonder.com many hours I put in or how much hard work it is, the shop is mine and I love it.”

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kath’s top tips...

Don’t scrimp on the details Spend as much as you can afford on your store, otherwise the things you missed out on or compromised on will niggle away at you.

Make an impact on your customers What can you do to make their day better? Always go the extra mile – it’ll turn a first-time shopper into a regular.

Be committed Don’t expect success overnight. It’s a long process and every penny you make should go back into the store.

It takes 100% commitment.

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All you need to know…

insurance

Buying the right

is essential for store owners

Insurance is an important purchase and when it comes to choosing the right cover, it pays to never cut corners, says specialist broker Bluefin

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ever buy insurance for your store on price alone – always ensure it covers your needs.

Too many retailers think they know what they are buying and then have a shock when a claim is refused.

Be truthful with your insurance provider.

If you’re not, it may cost you dearly if you make a claim, as claims can be refused if incorrect information or data is supplied.

Never be afraid to ask for more information. The jargon can be confusing, so don’t hesitate to ask for clarification about what it means.

Use a broker who understands your sector. A small local broker may have one or two convenience stores on their books, but that doesn’t make them an expert in your trade and they may be unlikely to include specific extras in the policy. Ask how many convenience store sector clients they have

and who endorses them. This is a simple way to tell if you are dealing with a broker with sufficient experience to represent you.

storing what you can in a safe, secure compound or strong cabinet. Make sure the area is covered by alarm detectors.

Train your staff to skim the till Do your bit to money into a stay safe counter cache or an Raids on internal FIND OUT underfloor safe with a self-fill ATMs are MORE ABOUT drop chute, leaving just declining but holeBLUEFIN’S enough in the till for in-the-wall theft is on CONVENIENCE your needs. Don’t allow the rise, particularly with STORE TEAM money to accumulate in merchant-fill ATMs. Call 0800 904 7009 or email the till.

Make sure you have retailbluefingroup.co.uk anti-ram raid bollards Check the money where possible. Flower section in your beds or posts are ideal. insurance policy to see how much money you can take to the If you have a self-fill ATM, take out bank per visit, and how many people should all money at the end of each day and accompany you. This is called the carrying leave the ATM door open. Clearly warranty and compliance is essential in the display a notice on the ATM saying ‘No case of a claim. money kept in this ATM overnight’. This is a standard requirement of the Association When you receive your policy, take of British Insurers and failure to comply the time to read it, and the schedule, may negate any claim. very carefully. If there’s anything at all that you don’t understand or you think Most burglaries involve cigarettes something is not right, make sure you and money. Keep the minimum contact your broker immediately. cigarette stock on display overnight,

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Advertorial

ATMs and cash boost loyalty

Research shows that stores with an ATM on site benefit from extra footfall and spend. Cashzone is trusted to fit, fill and fix cash machines

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ash is the lifeblood of the independent convenience sector.

Independent research shows that cash is used as the primary payment method in local shops, with 90% of shoppers choosing to use notes and coins over card payments.

It’s no surprise then, that easy access to cash plays a vital part in the convenient and time-efficient shopping experience customers are looking for when they visit their local convenience store. First-hand market research across the UK shows that shop owners who install an ATM encourage loyalty, footfall and in-store spend.

WE KNOW THAT:

■ 71% of shoppers interviewed consider a cash machine as an important service to have on site ■ nearly 8 in 10 people (77%) use newly withdrawn cash on site ■ not having an ATM in store would make 53% of people unlikely to visit a store; a potential lost spend of £11.49 per customer.

Shoppers continue to value cash as one of their preferred payment methods: ■ 53% of shoppers say that their payment habits haven’t changed, despite the new technologies available ■ shoppers prefer cash over card for purchases below a mean value of £17 ■ only 22% of consumers say they use contactless payments more often these days.

On the other hand, 25% say they are using cash more often.

These insights are drawn from The Value

of Cash and The Value of Cash on the UK High Street reports, which feature unique findings by independent market research company Populus and were published by leading retail cash machine operator Cashzone.

Cashzone is the trusted partner of retailers across the UK to fit, fill and fix cash machines, helping them to maximise their revenue and unlock further growth opportunities.

Cashzone provides local shops and their customers with cash when and where they need it.

71%

of shoppers interviewed consider a cash machine as an important service to have on site

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Your guide to…

Meal occasions

There’s a key category that retailers are missing out on and it’s worth millions – are you one of them?

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ll good retailers know it pays to be on the ball when it comes to food trends. But there are some who aren’t cashing in on a category that is easy to make the most of.

Recent research confirms that convenience retailers are still failing to make the most of the meal-for-tonight shoppers.

At 3pm, 56% of shoppers don’t know what they’re having for dinner that night, according to him!, so convenience stores are ideally placed to take advantage. Combine that with the fact there’s a rise in people living alone, so they are less likely to want to create a meal from scratch, and you have a huge opportunity to take advantage of.

SPREAD THE WORD

So how do you go about letting customers know that you have everything they need to solve their meal-for-tonight problem?

Promotional leaflets posted through residents’ doors in your local area really can work – 82% of retailers confirmed this and 74% of shoppers said it influenced their purchase. In store, think about how you can encourage customers to increase their dwell time. One way is to create a display on a

gondola end showcasing all the products needed to create an easy meal for tonight.

Use a mix of branded and own-brand products to highlight the choice and value that your store provides. And when deciding what to display, bear in mind that healthy food is another huge trend, particularly fresh produce. Remember to use signage and banners above displays to highlight and direct customers to your dedicated meal-for-tonight section.

IT’S A DEAL

Don’t miss the chance to cross-sell by offering multi-buy deals, such as fresh bagged salad with a lasagne ready meal and garlic bread. You could do a different price to include a bottle of Italian wine.

Remember to highlight these deals by putting items together and also by talking to customers as they browse or at point of purchase. And it’s important to change the deals regularly to keep your offer fresh.

Research from him! also revealed that 95% of meal-for-tonight shoppers don’t buy a dessert, which opens up further opportunities to increase your customers’ basket spend.

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Taking s We know that stocking the right products is the best thing retailers can do to drive up sales and profitability. With the launch of the new Core Range, it pays to read up and stock up

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s all retailers know, the number-one rule of great retailing is to stock the right products. This is why Lifestyle Express compiles its Core Range every year, creating a must-stock list of the top-selling products across all categories. This list should form the basis for every retailer when it comes to choosing and buying stock and filling shelves.

The new Lifestyle Express Core Range for 2016/17 went live on 1 May and you can find it inside this issue, from page 55.

Q

WHAT IS THE CORE RANGE? Put simply, it’s a listing of the products that customers are most likely to buy. The category planners at Landmark Wholesale work with the top 60 suppliers to identify which products should be included by using industry-leading data and trends.

The new list contains 847 products, which Lifestyle Express says should take priority if you have limited shelf space in your store. If you have ample space, these should form the basis of your offering; you should expand your range further by using the Lifestyle Express planograms.

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Q

SO, WHAT’S NEW THIS YEAR? In the revised Core Range, there are several new products (both brand new and new to Core Range, reflecting those products where sales have grown to the extent that all stores should stock them).

To help you identify these products and ensure your range is right up to date, they’ve been highlighted in the guide on pages 55-60.

Frozen food is a fast-growing category and Lifestyle Express has been working closely with Birds Eye to refresh the frozen range to create a massive opportunity for retailers. We recommend you take a look at the frozen section of the listing on page 58 and stock up to boost your frozen offering.

Q

HOW DO I UPDATE MY RANGE? It’s easy! Start by using the new Core Range listing in this issue of Retailer Matters. Break it down into manageable chunks and don’t be tempted to tackle your

“Those retailers who stock the Core Range consistently report a positive impact on their sales”

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Core Range

stock store in one go. Check one category at a time and tick the products you are missing to form a shopping list to buy next time you’re in depot.

Alternatively, if you want some support to assess your stock, we have a team of Core Range Advisors who are here to help you identify the opportunity. If you would like a Core Range Advisor to visit your store, please email corerange@lmkcc.co.uk and give us your name, store address and phone number.

Q

IS STOCKING CORE RANGE IMPORTANT? “Stocking this range of bestselling products is the single most important thing you can do,” said Stuart Johnson, Retail Controller, Landmark Wholesale.

“By stocking the Core Range, you’ll have

the big brand names, own brands and value products that guarantee you’ll cater for the needs of all your customers. These products have a proven sales track record and you’ll know you have an impressive mix of products across all price points.

“At Lifestyle Express we know what stocking the whole Core Range can do for your business,” continued Stuart.

“If you only do one thing in the coming months to develop and grow your turnover and profit, we recommend that you check your range and introduce any missing Core Range products.

“It’s simple – if you want your store to be successful, you need to start with stocking the products that most customers want to buy. Those retailers who stock the Core Range consistently report a positive impact on their sales.”

three steps to retail perfection Are you catering for every budget?

Remember the ‘good, better, best’ principle to drive up sales and profit potential.

GOOD... is Lifestyle Value Own Brand – great products at the lowest prices for shoppers to spread the weekly budget a little further.

BETTER... is Lifestyle own brand – great-quality products to match those offered by the supermarkets.

Best... are the bestselling branded products, the big names that your customers trust and expect to find on the shelves of your store, such as Heinz Baked Beans, Carling lager and Tetley tea bags.

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CORE RANGE Your guide to the bestselling brand and own brand products ITEM

SIZE

ITEM

SOFT DRINKS – CHILLED

Boost 500ml Boost 250ml Buxton 750ml Capri Sun Orange 330ml Cherry Coke 500ml Cherry Coke 330ml Coca Cola 500ml Coca Cola 330ml Diet Coke 500ml Diet Coke 330ml Diet Pepsi 600ml Drench Pear & Blueberry 500ml Dr Pepper 500ml Dr Pepper 330ml Fanta Fruit Twist 500ml Fanta Orange 500ml Fanta Orange 330ml Fruit Shoot NAS Blackcurrant & Apple 275ml Fruit Shoot NAS Orange 275ml Highland Spring Still 500ml Irn Bru 500ml Lipton Ice Tea Peach 500ml Lucozade Caribbean Crush 380ml Lucozade Grafruitti 380ml Lucozade Orange 380ml Lucozade Original 380ml Lucozade Sport Orange 500ml Lucozade Sport Raspberry 500ml Monster 500ml Monster Ripper 500ml Monster Ultra 500ml Oasis Citrus Punch 500ml Oasis Summer Fruits 500ml Pepsi 500ml Pepsi Max 600ml Pepsi Max 330ml Pepsi Max Cherry 600ml Red Bull 473ml Red Bull 355ml Red Bull 250ml Red Bull Sugar Free 250ml Relentless 500ml Ribena Blackcurrant 500ml Ribena Blackcurrant 288ml Ribena Strawberry 500ml Rockstar Punched Guava 500ml Rockstar Xdurance Blueberry 500ml Sprite 500ml Vimto Still 500ml Volvic 500ml Volvic Sportscap 1ltr Volvic Touch of Fruit Lemon & Lime 500ml Volvic Touch of Fruit Strawberry 500ml *Barrs Cola 500ml *Barrs Cola 330ml *Barrs Cream Soda 500ml *Barrs Limeade 500ml *Highland Spring Still 750ml *Irn Bru 750ml *Irn Bru 330ml *Irn Bru Sugar Free 500ml *Irn Bru Sugar Free 330ml *Irn Bru Wee Bru 250ml *Macb Peach 500ml *Macb Strawberry & Lime 500ml *Rockstar Punched Zero 500ml

SOFT DRINKS – LIFESTYLE & LSV RANGE Lifestyle Apple Juice Lifestyle Orange Juice LSV Energy LSV Energy (Can) LSV Energy (PET) LSV Glucose Cherry LSV Glucose Orange LSV Isotonic Mixed Berry LSV Isotonic Orange LSV Isotonic Tropical Berry (Blue) LSV Sugar Free

200ml 200ml 250ml 500ml 500ml 380ml 380ml 500ml 500ml 500ml 250ml

SOFT DRINKS – AMBIENT

Boost 1ltr

One of the Must Stock Own Brand Range

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New

SIZE

Coca Cola 1.75ltr Diet Coke 1.75ltr Diet Pepsi 2ltr Dr Pepper 2ltr Fanta Orange 2ltr Highland Spring Sparkling 1.5ltr Highland Spring Still 1.5ltr Irn Bru 2ltr Lucozade Energy Orange 1ltr Lucozade Energy Original 1ltr Pepsi 2ltr Pepsi Max 2ltr Red Bull 4pk Ribena Blackcurrant 600ml Robinsons NAS Blackcurrant & Apple 1ltr Robinsons NAS Orange 1ltr Rubicon Mango 1ltr Schweppes Lemonade 2ltr Vimto Cordial 725ml Vimto Fizzy 2ltr Volvic 1.5ltr Volvic Touch of Fruit Strawberry 1.5ltr *Barrs Cola 2ltr *Irn Bru Sugar Free 2ltr

New

Lifestyle Apple Juice Lifestyle Cranberry Juice Lifestyle Orange Juice Lifestyle Soda Water Lifestyle Tonic Water LSV Energy

New

BISCUITS

Cadbury Milk Chocolate Fingers Fox’s Chunkie Half Coated Extremely Chocolatey Cookies Jacobs Cream Crackers Jammie Dodgers Maryland Choc Chip Cookies MCV Dark Chocolate Digestives MCV Digestives MCV Hobnobs MCV Jaffa Cakes MCV Milk Chocolate Digestives MCV Milk Chocolate Hobnobs MCV Rich Tea Nestle Kit Kat Oreo Vanilla Roll Tunnocks Teacakes *Tunnocks Caramel Wafer

BISCUITS – LIFESTYLE RANGE Lifestyle Custard Creams

1ltr 1ltr 1ltr 1ltr 1ltr 1ltr

New

New

New

Belvita Honey & Nut 50g Eat Natural Almond & Apricot 50g Kelloggs Coco Pops Bar 20g Kelloggs Nutri-grain Strawberry 37g Kelloggs Rice Krispies Squares Mallow 28g Kelloggs Rice Krispies Squares Totally Chocolately 36g KP Milk Chocolate Dips 32g Nutella & Go 48g

New New

CONFECTIONERY – GIFTING

Celebrations Carton Ferrero Rocher T16 Milk Tray Box Quality Street Carton Roses Carton

New

114g 175g 200g 150g 150g 300g 300g 300g 150g 300g 300g 200g 5pk 154g 6pk 4pk

CONFECTIONERY – SHARING New

New

New

300g

Burtons Fish ‘n’ Chips Std Butterkist Toffee Popcorn Sharing Doritos Chilli Heatwave Sharing Doritos Chilli Heatwave Std Doritos Cool Original Sharing Doritos Tangy Cheese Sharing Doritos Tangy Cheese Std Frazzles Bacon Std Hula Hoops BBQ Sharing Jacob’s Mini Cheddars Sharing Jacob’s Mini Cheddars Std KP Dry Roasted Nuts 80g KP Salted Nuts 90g McCoys Cheddar & Onion Std McCoys Flamegrilled Steak Sharing McCoys Flamegrilled Steak Std McCoys Salt & Vinegar Std Monster Munch Beef Sharing Monster Munch Pickled Onion Std Pringles Original 190g Pringles Original 40g Pringles Sour Cream & Onion 190g Pringles Sour Cream & Onion 40g Pringles Texas BBQ 190g Quavers Sharing Quavers Std Sensations Thai Sweet Chilli Sharing

New to Core Range for 2016/2017 *Scotland only

New

SWEET SNACKS

CRISPS & SNACKS

New

SIZE

Space Raiders Beef Std Transform-a-Snack BBQ Std Walkers Cheese & Onion Sharing Walkers Cheese & Onion Std Walkers Classic Variety 6pk Walkers Max Paprika Std Walkers Prawn Cocktail Std Walkers Ready Salted Std Walkers Salt & Vinegar Std Walkers Snaps Tomato Std Wotsits Sharing Wotsits Std *Golden Wonder Sausage & Tomato Std *Golden Wonder Cheese & Onion Std *Golden Wonder Spring Onion Std *Walkers Pickled Onion Std

New

SOFT DRINKS – LIFESTYLE RANGE

ITEM

New

Aero Mint Bassetts Jelly Babies Cadbury Eclairs Cadbury Giant Buttons CDM Dairy Milk CDM Fruit & Nut CDM Oreo Galaxy Galaxy Caramel Galaxy Minstrels Haribo Starmix Haribo Supermix Haribo Tangfastics M&M’s Peanut Maltesers Maoam Pinballs Maynards Wine Gums Nestlé Milky Bar Revels Skittles

CONFECTIONERY – CHOCOLATE Aero Mint Boost Bounty Cadbury Freddo Cadbury Fudge CDM Caramel CDM Dairy Milk Crunchie Double Decker Ferrero Rocher Flake Frys Turkish Delight Galaxy Galaxy Caramel Galaxy Minstrels Galaxy Ripple Kinder Bueno Kinder Bueno White Kinder Snack Bar Kinder Surprise Kit Kat 4 Finger Kit Kat Chunky M&M’s Peanut Maltesers Maltesers Teasers Mars

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Large Bar Large Bag Large Bag Pouch Large Bar Large Bar Large Bar New Large Bar Large Bar Pouch Large Bag Large Bag Large Bag Pouch Pouch Large Bag Large Bag Large Bar Pouch Pouch

Std Std Std Std Std Std Std Std Std T3 Std Std Std Std Std Std Std Std Std Std Std Std Std Std Std Duo

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Core Range

ITEM

SIZE

CONFECTIONERY – CHOCOLATE CONT. . .

Mars Milkyway Stars Munchies Nestlé Milky Bar Picnic Rolo Smarties Snickers Snickers Starbar Toffee Crisp Twirl Twix Twix Wispa Yorkie

Lifestyle Rich Roast Instant Coffee

Lifestyle Value Sugar

CONFECTIONERY – MINTS & MEDICATED Std Std Std Std Std Std Std Std

CONFECTIONERY – CHEWING GUM

10’s 10’s 10’s 10’s 10’s 10’s 10’s 10’s 10’s 10’s

GROCERY – BREAKFAST CEREALS Alpen Kelloggs Bran Flakes Kelloggs Coco Pops Kelloggs Cornflakes Kelloggs Crunchy Nut Cornflakes Kelloggs Frosties Kelloggs Rice Krispies Kelloggs Special K Kelloggs Variety Pack Nestle Multi Cheerios Nestle Shredded Wheat Nestle Shreddies Quaker Oats Quaker Oats So Simple Original Honey Monster Puffs Weetabix

GROCERY – HOT BEVERAGES Cadburys Drinking Chocolate Coffee Mate Douwe Egberts Pure Gold Horlicks Kenco Smooth (Jar) Nescafe 3 in 1 Nescafe Azera Nescafe Cappuccino Nescafe De-Caff Nescafe Gold Blend Nescafe Original Nescafe Original Nescafe Latte Nesquik Strawberry PG Tips PG Tips Silverspoon Granulated Sugar Tetley De-Caff Tetley Tea bags Tetley Tea bags Yorkshire Tea *Nambarrie *Scottish Blend

One of the Must Stock Own Brand Range

RM35_p54-61_Core list_v5.indd 5

New

New

Batchelors Bigga Marrowfat Peas Batchelors Mushy Peas Batchelors Red Kidney Beans Fray Bentos Meatballs in Tomato Sauce Fray Bentos Steak & Kidney Pie Green Giant Naturally Sweet NAS Sweetcorn Green Giant Original Niblets Sweetcorn Heinz Baked Beans Heinz Baked Beans with Sausages Heinz Macaroni Cheese Heinz Ravioli Heinz Spaghetti Heinz Spaghetti Bolognese Heinz Spaghetti Hoops Hunger Breaks All Day Breakfast John West Mackerel Fillets in Sunflower Oil John West Mackerel Fillets in Tomato Sauce John West Sardines in Rich Tomato Sauce Napolina Chopped Tomatoes Princes 8 Hot Dogs Princes Beef Paste Princes Chicken Paste Princes Corned Beef Princes Ham Princes Red Salmon Princes Stewed Steak Princes Tuna Chunks in Brine Princes Tuna Chunks in Sunflower Oil Smash Original Spam Chopped Pork & Ham

300g 300g 400g 410g 475g 340g 198g 415g 415g 400g 400g 400g 400g 400g 395g 125g 125g 120g 400g 400g 75g 75g 340g 200g 213g 400g 160g 160g 176g 200g

Lifestyle Baked Beans Lifestyle Chopped Tomatoes Lifestyle Garden Peas Lifestyle New Potatoes Lifestyle Plum Tomatoes Lifestyle Sliced Carrots Lifestyle Tuna Chunks in Brine

GROCERY – SOUP

Batchelors Cup a Soup Chicken Batchelors Cup a Soup Golden Vegetable Heinz Chicken Soup Heinz Oxtail Soup Heinz Tomato Soup Heinz Vegetable Soup *Baxters Chicken Broth *Baxters Scotch Broth *Heinz Lentil

New

New

New

New

410g 400g 300g 540g 400g 300g 170g

8’s 150ml 250ml Kit 12’s 85g 90g 90g 190g 250ml 420g 420g 500g 250g 250g 250g 500g 500g

25g 750g 500g 500g 1ltr 1ltr

Ambrosia Devon Custard Ambrosia Rice Pudding Angel Delight Strawberry Carnation Evaporated Milk Del Monte Fruit Cocktail in Juice Del Monte Peach Slices in Juice Del Monte Sliced Pineapple in Juice Hartleys Best Raspberry Seedless Jam Hartleys Best Strawberry Jam Hartleys Strawberry Jelly Block Jif Lemon Marmite Yeast Extract McDougalls Plain Flour McDougalls Self Raising Flour Mr Kipling Golden Syrup Sponge Puddings Nutella Robertsons Golden Shred Marmalade Rowse Honey Pure & Natural Clear Squeezable Sunpat Peanut Butter Crunchy

New

400g 400g 59g 410g 415g 415g 432g 340g 340g 135g 250ml 125g 1.25kg 1.25kg 2 x 95g 400g 454g 340g 227g

GROCERY – BABY

4pk 4pk 400g 400g 400g 400g 415g 415g 400g

Amoy Dark Soy Sauce 150ml Batchelors Pasta ‘N’ Sauce Chicken & Mushroom 122g Batchelors Super Noodles BBQ Beef 100g Batchelors Super Noodles Chicken 100g Batchelors Super Rice Golden 120g Baxters Sliced Beetroot 340g Bisto Chicken Gravy Granules 170g Bisto Gravy Granules 170g Branston Original Pickle 360g Chicken Tonight Spanish Chicken 500g Colmans Bramley Apple Sauce 250ml Colmans Cheddar Cheese Sauce Mix 40g Colmans Classic Mint Sauce 250ml Colmans English Mustard 100g Colmans Parsley Sauce Mix 20g Colmans Sausage Casserole Mix 40g Crisp n Dry Vegetable Oil 1ltr Dolmio Bolognese Extra Onion & Garlic 500g Dolmio Creamy Tomato Pasta Bake 500g Dolmio Original Bolognese Sauce 500g Haywards Traditional Onions 454g Heinz Salad Cream 235g Heinz Tomato Ketchup 460g Hellmanns Mayonnaise 400g Hellmanns Mayonnaise Light 400g HP Original Sauce 255g

New to Core Range for 2016/2017 *Scotland only

Lifestyle Ground Black Pepper Lifestyle Salt Lifestyle Spaghetti Lifestyle Pasta Twists Lifestyle Sunflower Oil Lifestyle Vegetable Oil

GROCERY – HOMEBAKE

New

GROCERY – SAUCES & CONDIMENTS

New

SIZE

GROCERY – SAUCES & CONDIMENTS – LIFESTYLE RANGE

GROCERY – CANNED VEG, MEAT & FISH – LIFESTYLE RANGE

375g 500g 295g 500g 375g 375g 340g 300g 8’s 375g 16’s 500g 500g 12’s 320g 24’s

250g 200g 95g 200g 100g 5pk 60g 10’s 100g 100g 50g 100g 8’s 300g 80’s 40’s 1kg 40’s 80’s 40’s 80’s 80’s 80’s

500g

GROCERY – CANNED VEG, MEAT & FISH

Std Std Std Std

Airwaves Blackmint Airwaves Cherry Menthol Airwaves Menthol Eucalyptus Extra Cool Breeze Extra Ice Peppermint Extra Peppermint Extra Spearmint Extra Strawberry Extra White Extra White Bubblemint

100g

ITEM Knorr Chicken Stock Cubes Lea & Perrins Worcestershire Sauce Napolina Extra Virgin Olive Oil Old El Paso Fajitas Dinner Kit Oxo Cubes - Beef Paxo Sage & Onion Stuffing Pot Noodle Chicken & Mushroom Pot Noodle Curry Sacla Green Basil Pesto Sarsons Malt Vinegar Sharwoods Korma Sauce Sharwoods Tikka Masala Sauce Tilda Basmati Rice Uncle Bens Express Basmati Rice Uncle Bens Express Egg Fried Rice Uncle Bens Express Long Grain Rice Uncle Bens Medium Chilli Sauce Uncle Bens Original Sweet & Sour Sauce

New

GROCERY – HOT BEVERAGES – LIFESTYLE VALUE RANGE

CONFECTIONERY – SUGAR

Halls Soothers Blackcurrant Lockets Honey & Lemon Polo Tic Tac Mint Tic Tac Orange & Lime Trebor Extra Strong Mints Trebor Softmints Peppermint Trebor Softmints Spearmint

SIZE

GROCERY – HOT BEVERAGES – LIFESTYLE RANGE

Std Std Std Std Std Std Std Duo Std Std Std Std Xtra Std Std Std

Maynards Wine Gums Rowntrees Fruit Pastilles Skittles Starburst

ITEM

Aptamil First Milk Aptamil First Milk Cow & Gate First Milk Cow & Gate First Milk Cow & Gate Cauliflower Cheese 7 months+ Cow & Gate Grandpa’s Sunday Lunch 4 months+ Cow & Gate Rice Pudding 7 months+ Farleys Original Rusks Huggies Pure Baby Wipes J&J Baby Lotion J&J Baby Oil J&J Baby Powder J&J Baby Shampoo Pampers Baby Dry Size 3 Pampers Baby Dry Size 4 Pampers Baby Dry Size 5 Pampers Baby Dry Size 6 Sudocrem

900g 200ml 200ml 900g 200g 125g 200g 150g 56’s 200ml 200ml 100g 200ml 22’s 20’s 16’s 17’s 60g

New New New New New New

GROCERY – BABY – LIFESTYLE RANGE GROCERY – BABY – LIFESTYLE RANGE Lifestyle Cotton Buds Lifestyle Nappies Size 5

100’s 12’s

PET CARE – DOG Bakers Complete Beef & Veg Bakers Complete Chicken & Veg Cesar Turkey & Lamb Pedigree Dentastix Pedigree Jumbone Pedigree Original Pedigree Schmackos Beef Pedigree Chicken Winalot Chicken in Jelly Winalot Chicken in Jelly

1.35kg 1.35kg 150g 3’s 2’s 400g 10’s 385g 1.2kg 400g

New

PET CARE – DOG – LIFESTYLE VALUE RANGE Lifestyle Value Dog Food Beef

ISSUE 35 2016

1.2kg

➥

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Core Range

ITEM

SIZE 60g 12pk 12pk 12pk 340g 85g 85g 5ltr 390g 100g 340g 12pk 12pk

SIZE

Kleenex Balsam Regular Kleenex for Men

PET CARE – CAT Dreamies Chicken Felix Pouch Fish Selection Felix Pouch Mixed Favourites in Jelly Felix AGAIL Ocean Feast Go Cat Tuna, Herring & Veg Gourmet Perle Pouch Chicken Sheba Salmon Thomas Cat Litter Whiskas Chicken Whiskas Chicken Pouch Whiskas Complete Chicken Whiskas Fishermans Choice Whiskas Pouch Poultry

ITEM

80’s 100’s

NON FOOD – PAPER – LIFESTYLE RANGE New New

Lifestyle Kitchen Roll White Lifestyle Softest Toilet Tissue White Lifestyle Softest Toilet Tissue White

2 Roll 4 Roll 2 Roll

New

NON FOOD – PAPER – LIFESTYLE VALUE RANGE Lifestyle Value Kitchen Towel Lifestyle Value Toilet Tissue White

4 Roll 4 Roll

NON FOOD – LAUNDRY

Bold 2 in 1 Lavender & Camomile Ariel Liquitabs 3 in 1 PERSONAL CARE & MEDICINES – Bold Liquitabs 2 in 1 MEDICINE Alka Seltzer Original Anadin Extra Caplets Beechams All in One Tablets Benylin Chesty Coughs Original Benylin Tickly Coughs Original Bonjela Baby Teething Gel Calpol Sugar Free Calpol Sugar Free Six Plus Chapstick Classic Original Lip Balm Durex Extra Safe Condoms Gaviscon Double Action Mint Tablets Gaviscon Original Aniseed Liquid Imodium Anti-Diarrhoea Capsules Lemsip Max All in One Lemon Lemsip Max Capsules Nurofen Express Liquid Capsules Nurofen Tablets Nurofen Strawberry for Children Panadol Advance Tablets Piriteze Allergy Tablets Pro Plus Rennie Spearmint Strepsils Honey & Lemon Lozenges Sudafed Dual Relief Congestion & Sinus Capsules Sudafed Nasal Spray

10’s 16’s 16’s 150ml 150ml 15g 100ml 80ml single 6’s 16’s 150ml 6’s 5’s 8’s 10’s 12’s 100ml 16’s 7’s 24’s 12’s 16’s 16’s 15ml

New New New New

New New New

Comfort Fabric Conditioner Original Blue Comfort Fabric Conditioner Pure Daz Go Pods Daz Auto Regular Daz Liquid Lenor Spring Awakening Fabric Conditioner Persil Non Bio Persil Small & Mighty Liquid Non Bio Surf Liquid Tropical Surf Tropical Surf Liquid Sunshine

10 Wash 12’s 12’s 750ml 750ml 12’s 10 Wash 1ltr 550ml 10 Wash 15 Wash 560ml 10 Wash 560ml

Lifestyle Value Auto Washing Powder

Andrex Natural Andrex Quilts White Andrex White Andrex White Andrex Quilts White Fiesta Kitchen Towel Kleenex Balsam Pocket Tissues

58 retailer matters

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ISSUE 35 2016

5’s

CHILLED & FROZEN – CHILLED

New New

Cathedral City Mature Cheddar Cheestrings Original Singles Copella English Apple Dairylea Dunkers Jumbo Tubes Elmlea Double Flora Original Fridge Raiders Roast Kraft Philadelphia Lurpak Mattessons Crumbed Ham Mattessons Wafer Thin Ham Muller Corner Strawberry Muller Light Strawberry Peperami Original Richmond Skinless Sausage Richmond Thick Sausage

150g 190g 850ml 330ml 850ml 330ml 500g 260g 260g 180g 180g 180g 140g 200g 475ml 475ml 75ml

Lifestyle Mature Cheddar White or Coloured Lifestyle Mild Cheddar White or Coloured Lifestyle UHT Skimmed Milk Lifestyle UHT Semi Skimmed Milk Lifestyle UHT Whole Milk

New New

Aunt Bessies 12 Yorkshire Puddings Aunt Bessies Homestyle Roast Potatoes Ben & Jerrys Cookie Dough Birds Eye 12 Cod Fish Fingers Birds Eye 4 Chicken Burgers Birds Eye Chicken Curry Birds Eye Garden Peas 860g Birds Eye Chicken Dinner Birds Eye Stir Your Senses Tagliatelle Birds Eye Beef Lasagne Birds Eye Harry Ramsden Cod & Chips Dinner Birds Eye Chicken Pie Birds Eye 4 Original Burgers Birds Eye 14 Chicken Dippers Birds Eye 2 Crispy Chicken Birds Eye Harry Ramsden 2 Cod in Batter Birds Eye 2 Cod in Breadcrumbs Birds Eye Steam Fresh Sunshine Mixed Veg Birds Eye 10 Potato Waffles Cadbury Dairy Milk Buttons Cones Chicago Town 2 Deep Dish Pepperoni Pizzas Chicago Town 2 Four Cheese Pizza Chicago Town Takeaway Pepperoni Plus Dr Oetker Mozzarella Pizza Dr Oetker Ristorante Pizza Speciale Haagen-Daaz Strawberry Cheesecake Jus-Rol Puff Pastry Sheet Kershaws Big Breakfast McCain Oven Chips McCain Home Chips McCain Micro Chips McCain 4 Jacket Potatoes Rowntrees Fruit Pastilles Lollies Viennetta Vanilla Wall’s Magnum Classic Walls Magnum White Walls Carte D’Or Strawberry Walls Soft Scoop Vanilla Young’s Admiral Pie Young’s 4 Cod Fish Cakes

200g 200g 1ltr 1ltr 1ltr

New New New

pack pack carton pack pack pack pack pack pack pack pack sgl pack pack pack pack pack pack pack pack pack pack pack pack pack carton pack pack pack pack pack pack pack pack pack pack tub tub pack pack

New New

New New New New New New New New New New New New New New New New New New New New New New New

New New New New

TOBACCO – CIGARETTES

Lifestyle Value Dishcloths 12’s 10’s 16’s 14’s 14’s 10’s 20’s 20’s 20’s

Rustlers Chicken Sandwich Rustlers Quarter Pounder Tropicana Original Tropicana Original Tropicana Smooth Tropicana Smooth Utterly Butterly Walls 8 Rashers Smoked Back Bacon Walls 8 Rashers Unsmoked Back Bacon Walls Chicken & Bacon Slice Walls Chicken & Mushroom Slice Walls Chicken Tikka Slice Walls Sausage Roll Wyke Farm Ivy’s Farmhouse Butter Block Yazoo Banana Yazoo Chocolate Yazoo Strawberry

CHILLED & FROZEN – FROZEN New

NON FOOD – HOUSEHOLD

NON FOOD – HOUSEHOLD – LIFESTYLE VALUE RANGE

4 Roll 4 Roll 4 Roll 2 Roll 2 Roll Single 9’s

New

780g

New

SIZE

CHILLED & FROZEN – LIFESTYLE RANGE

NON FOOD – LAUNDRY – LIFESTYLE VALUE RANGE

PERSONAL CARE & MEDICINES – FEMININE HYGIENE

NON FOOD – PAPER

New

New

Airwick Aerosol Lavender 240ml New Bloo Acticlean Original Twin Cif Lemon 250ml Dettol Surface Trigger 500ml Domestos Original Bleach 750ml New Duck Liquid Fresh 750ml Fairy Wash Up Lemon 433ml New New Fairy Wash Up Original 433ml Finish All in 1 13’s Flash Wipes Lemon

40’s PERSONAL CARE & MEDICINES – Flash All Purpose Liquid Lemon 500ml LIFESTYLE RANGE Flash Bathroom Spray 500ml Lifestyle Aspirin Tub 16’s New Flash Spray with Bleach 500ml Lifestyle Paracetamol Blister Pack 16’s New Mr Muscle Lemon Kitchen 750ml Lifestyle Ibuprofen Blister Pack 16’s Mr Muscle Oven Cleaner 300ml Lifestyle Paracetamol Tub 16’s Mr Muscle Sink & Plug Unblocker 1ltr Mr Muscle Window 750ml PERSONAL CARE & MEDICINES – Mr Sheen Original

300ml TOILETRIES Shake ‘n’ Vac Citrus Blossom 500g Balsam Shampoo Raspberry 400ml

Carex Handwash Original 250ml Colgate Toothbrush Twister Single NON FOOD – HOUSEHOLD – LIFESTYLE RANGE Colgate Toothpaste UCP 100ml Lifestyle Clingfilm 350mm 25m Dove Cream Bar 100g Lifestyle Disinfectant 1ltr Gillette Blue II Fixed Disposable Razors 5’s Lifestyle Firelighters 14’s Gillette Shave Gel Sensitive 200ml Lifestyle Heavy Duty Refuse Sacks

10’s Head & Shoulders Shampoo Classic Clean 250ml Lifestyle Kitchen Foil 300mm 7.5m Listerine Coolmint Mouthwash 250ml Lifestyle Press ‘n’ Seal Sandwich Bags 50’s Lynx Bodyspray Africa 150ml Lifestyle Soap Pads 10’s Lynx Showergel Africa 250ml Lifestyle Swing Bin Liners 20’s Radox Showergel Refresh 250ml New Lifestyle Thick Bleach 750ml Silvikrin Hairspray Maximum 250ml Lifestyle Wash Up Liquid Original 500ml Sure APD Active for Men 150ml Sure APD Crystal Clear Aqua Compressed 75ml

Always Ultra Long Plus Always Ultra Night Always Ultra Normal Always Ultra Normal Plus Bodyform Ultra Normal with Wings Kotex Maxi Pad Nighttime Tampax Compak Regular Tampax Compak Super Tampax Compak Super Plus

New

ITEM

200g 21g 330ml 47g 284ml 500g 60g 200g 250g 120g 100g 150g 175g 25g 213g 454g

B&H Blue KS B&H Blue SK Carlton SK Carlton SK JPS Blue KS Lambert & Butler KS Lambert & Butler KS Lambert & Butler Blue KS Marlboro Gold KS Marlboro Gold KS Players SK Players SK Players KS Rothmans KS Sovereign KS Sovereign SK Sovereign KS Sovereign SK Sterling KS Sterling Fresh Taste on Demand KS

One of the Must Stock Own Brand Range

New

17’s 17’s 19’s 10’s 19’s 20’s 10’s 19’s 20’s 10’s 18’s 10’s 18’s 17’s 17’s 17’s 10’s 10’s 10’s 17’s

New New New

New New New New New New

New New New

➥

New to Core Range for 2016/2017 *Scotland only

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Core Range

ITEM

SIZE

TOBACCO – CIGARETTES CONT. . .

Sterling Fresh Taste on Demand KS Sterling KS Sterling SK Sterling SK

SIZE

Strongbow Dark Fruits Strongbow Pear Strongbow Cloudy Apple

10’s 17’s 17’s 10’s

4pk 4pk 4pk

Amber Strong Black Storm Eridge Vale White Storm White Storm White Storm

19’s 10’s 19’s 10’s

25g 12.5g 25g 20g 20g 9g

Don Fabian Spanish Rioja

Bulmers Red Berries & Lime Bulmers Zesty Blood Orange Crumpton Oaks Frosty Jacks Henry Westons Vintage K Cider Koppaberg Mixed Fruit Koppaberg Strawberry & Lime Magners Original Magners Original Can Rekorderlig Strawberry & Lime Scrumpy Jack Stella Cidre Stella Cidre Raspberry Strongbow Strongbow Pint Can Strongbow

60 retailer matters

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ISSUE 35 2016

568ml 568ml 2ltr 2ltr 500ml 4pk 500ml 500ml 568ml 4pk 500ml 4pk 568ml 568ml 4pk 4pk 2ltr

New

75cl

WINE – ROSE Barefoot White Zinfandel Blossom Hill White Zinfandel Echo Falls Rosé Echo Falls White Zinfandel Gallo White Grenache Gallo White Zinfandel

New

75cl 75cl 75cl 75cl 75cl 75cl

WINE – ROSE – VINTNERS COLLECTION (OWN BRAND) RANGE Vintners Collection Californian White Zinfandel

WINE – SPARKLING

Asti Martini Jacobs Creek Sparkling White Pinot Noir

75cl

75cl 75cl

75cl

75cl 75cl 75cl 75cl 75cl 70cl 70cl 70cl 75cl

WINE – SPARKLING PERRY Lambrini Lambrini Lambrini Cherry

New

WINE – RED – PREMIUM OWN BRAND

CIDER

Prosecco Santa Loretta

Cockburns Fine Ruby Port Croft Original Harveys Bristol Cream Martini Bianco Martini Extra Dry QC Cream QC Medium Stones Ginger Wine Taylors Select Port

4pk 500ml 2ltr 2ltr 1ltr 500ml

Barefoot Pinot Grigio 75cl Black Tower Rivaner 75cl Blossom Hill White 75cl New Brancott Estate Sauvignon Blanc 75cl New Casillero Del Diablo Sauvignon Blanc 75cl New Echo Falls Chardonnay 75cl Echo Falls Fruit Fusion Summer Berries 75cl Echo Falls Pinot Grigio 75cl BEER New Becks 6pk Echo Falls White 75cl Budweiser Bottle 6pk Hardys VR Chardonnay 75cl Budweiser Can 4pk Hardys VR Pinot Grigio 75cl Carling Can 4pk Isla Negra Sauvignon Blanc 75cl Carling Pint Can 4pk Jacobs Creek Chardonnay 75cl Carlsberg Can 4pk Jacobs Creek Pinot Grigio 75cl Carlsberg Export Can 4pk Jacobs Creek Semillon Chardonnay 75cl Carlsberg Export Bottle 6pk Lindemans Bin 65 Chardonnay 75cl Carlsberg Special Brew Can 4pk Turner Road Chardonnay Pinot Grigio 75cl New Cobra 660ml Wolf Blass Yellow Label Chardonnay 75cl New Cobra Can 4pk

Coors Light Can 4pk WINE – WHITE – VINTNERS COLLECTION Corona Bottle 4pk (OWN BRAND) RANGE Crabbies Alcoholic Ginger Beer 500ml Vintners Collection Australian Chardonnay 75cl Desperados 3pk Vintners Collection Australian Pinot Grigio 75cl Desperados 650ml Vintners Collection Californian Chardonnay 75cl Fosters Can 4pk Vintners Collection Chilean Sauvignon Blanc 75cl Fosters Gold Bottle 6pk Vintners Collection Italian Pinot Grigio 75cl Fosters Pint Can 4pk Guinness Draught Can 4pk WINE – WHITE – PREMIUM OWN BRAND New Heineken 650ml The Shallows New Zealand Sauvignon Blanc 75cl Heineken Can 4pk Holsten Pils Can 4pk WINE – RED John Smiths Extra Smooth Can 4pk Barefoot Merlot 75cl Kronenbourg 1664 Can 4pk Blossom Hill Red 75cl Newcastle Brown Ale 550ml Campo Viejo Tempranillo 75cl Old Speckled Hen 500ml Echo Falls Red 75cl Peroni Bottle 620ml Hardys VR Merlot 75cl Peroni Bottle 4pk Hardys VR Shiraz 75cl Red Stripe Can 4pk Isla Negra Cabernet Sauvignon 75cl San Miguel Bottle 660ml Isla Negra Merlot 75cl San Miguel Bottle 4pk Jacobs Creek Grenache Shiraz 75cl San Miguel Can 4pk Jacobs Creek Shiraz Cabernet 75cl Skol 8pk Lindemans Bin 50 Shiraz 75cl New Sharps Doom Bar 500ml Lindemans Shiraz Cabernet Sauvignon 75cl Stella Artois Bottle 660ml Trivento Malbec 75cl Stella Artois Bottle 6pk Turner Road Cabernet Sauvignon Merlot 75cl Stella Artois Can 4pk Wolf Blass Yellow Label Cabernet Sauvignon 75cl Stella Artois Can 8pk Wolf Blass Yellow Label Shiraz 75cl Stella Artois Pint Can 4pk Yellow Tail Shiraz 75cl Tyskie Can 4pk

*McEwans Export Can 4pk WINE – VINTNERS COLLECTION *Miller Genuine Draft Bottle 4pk (OWN BRAND) RANGE *Tennents Can 4pk Vintners Collection Australian Shiraz 75cl *Tennents Can 8pk Vintners Collection Californian Merlot 75cl *Tennents Pint Can 4pk Vintners Collection Chilean Cabernet Sauvignon 75cl *Tennents Special Ale Can 4pk

SIZE

WINE – FORTIFIED WINE

TOBACCO Amber Leaf 50g WINE – WHITE Amber Leaf Gold Leaf Golden Virginia Holborn Yellow Sterling RYO Sterling RYO

ITEM WINE – SPARKLING – PREMIUM OWN BRAND

New

CIDER – AMBER STRONG, ERIDGE VALE, WHITE & BLACK STORM (OWN BRAND)

CIGARETTES – NO3 (OWN BRAND) RANGE No.3 KS No.3 KS No.3 SK No.3 SK

ITEM

New

1.5ltr 75cl 1.5ltr

WINE – BELLARINI (OWN BRAND) RANGE Bellarini

1.5ltr

SPIRITS & ARTDS – SPIRITS

New

New

New

New New New

Bacardi 70cl Bacardi 35cl Baileys 70cl Bells Whisky 70cl Bells Whisky 35cl Captain Morgan 70cl Captain Morgan Spiced 70cl New Chivas Regal 70cl Courvoisier 70cl Disaronno 50cl Glenfiddich 70cl Glens Vodka 70cl Glens Vodka 35cl Gordons Gin 70cl Gordons Gin 35cl Jack Daniels 70cl Jack Daniels 35cl Jagermeister 70cl Jameson 70cl Malibu 70cl Russian Standard 70cl Smirnoff 70cl Smirnoff 35cl Southern Comfort 70cl The Famous Grouse 70cl The Famous Grouse 35cl Three Barrels Brandy 70cl Tia Maria 70cl *Drambuie 70cl New *Famous Grouse 20cl New *Glayva 70cl New *Highland Park 70cl *Isle of Jura 70cl *Martell 70cl *OVD Rum 70cl *OVD Rum 35cl *Whyte & Mackay 70cl *Whyte & Mackay 35cl New *Whyte & Mackay 20cl

SPIRITS & ARTDS – PRINCE CONSORT (OWN BRAND) RANGE Prince Consort Brandy Prince Consort Brandy Prince Consort Gin Prince Consort Vodka Prince Consort Vodka Prince Consort Whisky Prince Consort Whisky

70cl 35cl 70cl 70cl 35cl 70cl 35cl

ARTDS Gordons Gin & Tonic Jack Daniels & Cola Morgans Spiced & Cola Smirnoff & Cola Smirnoff & Cranberry Smirnoff Ice Smirnoff Ice WKD Blue WKD Blue WKD Blush

250ml 330ml 250ml 250ml 250ml 70cl 4pk 70cl 4pk 70cl

New

LIGHT SPIRITS (OWN BRAND) RANGE V*dgrad V*dgrad

1ltr 70cl

One of the Must Stock Own Brand Range

New

New to Core Range for 2016/2017 *Scotland only

This listing is believed correct at time of printing. E&OE.

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Lowdown THE

NEED U O Y L AL

R O F

H C T A M THE

Score winning sales with The Match Landmark Wholesale’s latest promotion, All You Need For The Match, is a win-win for your store

B

ig sporting events mean big business and with the UEFA European Championships 2016 due to kick off in June, it pays to stock up now and make great savings.

And Landmark Wholesale is supporting retailers all the way. It has identified the Top 12 bestselling products for a night at home watching the footie, and if you buy all 12 bestsellers, you can save an extra £50.

This match day line-up includes the biggest names on the team sheet this summer, all with a proven track record.

There’s no need to shop around, you can get everything you need in one place. So what are you waiting for?

availabl in landm e member d ark 30 Maye-pots 18 June

coming next issue...

Achieve grape sales Always a tricky category to get right, our tips for the perfect wine range

Tried and tested Tips from successful retailers

62 retailer matters

RM35_p62-63_Lowdown_v2.indd 2

Get fresh

Do your sums

+= x-

Why chilled and fresh is the best If you’re looking to invest in way to keep your customers and your store, finance options attract even more can make plans a reality

Summer’s here!

The bigger picture

What you should be stocking for red-hot sales

The latest news and updates from across the industry

ISSUE 35 2016

25/04/2016 15:02

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25/04/2016 15:02

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