Singapore is a very blessed nation to have had your leadership in her formation years and your watchful guidance for so many decades now. ‌ You are irreplaceable.
Lee Kuan Yew has expressed a wish that when it is time for him to go that it will be a peaceful and painless death. But if one believes in karma, retribution has way of exacting justice ...
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Are these disruptive personalities to identify and get the most killing your business? How out of your motley crew of comrades By Marishka Noelle M. Cabrera The Pessimist The Overachiever
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ARE THESE DISRUPTIVE PERSONALITIES KILLING YOUR BUSINESS?
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STRATEGY POINTS Certain workplace behavior by employees can affect a teamâ&#x20AC;&#x2122;s performance and poison the atmosphere of an organization Traits such as narcissism, pessimism, over- and underachievement, and bullying can be spotted in an organization by managers who are keen at observing and listening to their employees Disruptive behavior can be addressed through communication and clarity of expectations
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body lab 12 >ŝǀŝŶŐ ǁĞůů ŵŝŐŚƚ ƌĞĂůůLJ ďĞ ƚŚĞ ďĞƐƚ ƌĞǀĞŶŐĞ͘ Tech Media͛Ɛ >ŝǀĞ^ĐŝĞŶĐĞ ƐŝƚĞ ĐĂƌƌŝĞƐ Ă ^ĞƉƚ͘ ϭϳ ƌĞƉŽƌƚ ŽŶ ƚŚĞ ĨŽůůŽǁͲƵƉ ƚŽ Ă ƉŝůŽƚ ƐƚƵĚLJ ŽŶ ƚŚĞ ĞīĞĐƚƐ ŽĨ ŚĞĂůƚŚLJ ůŝĨĞƐƚLJůĞƐ ŽŶ ƚĞůŽŵĞƌĞƐ͕ ƚŚĞ ĐĂƉƐ Ăƚ ƚŚĞ ĞŶĚƐ ŽĨ ŽƵƌ ĐŚƌŽŵŽƐŽŵĞƐ ƚŚĂƚ ƉƌŽƚĞĐƚ ƚŚĞŵ ĨƌŽŵ ĚĞƚĞƌŝŽƌĂƟŽŶ ďƵƚ ǁŚŝĐŚ ŐĞƚ ƐŚŽƌƚĞƌ ĞĂĐŚ ƟŵĞ Ă ĐĞůů ĚŝǀŝĚĞƐ͕ ƵƉ ƚŽ ƚŚĞ ƉŽŝŶƚ ƚŚĂƚ ƚŚĞ ĐĞůů ĞŝƚŚĞƌ ĚŝĞƐ Žƌ ƐƚŽƉƐ ĚŝǀŝĚŝŶŐ͘ dŚĞ ĨŽůůŽǁͲƵƉ ƐƚƵĚLJ ďLJ KƌŶŝƐŚ Ğƚ Ăů ĨŽƵŶĚ ƚŚĂƚ ĂŌĞƌ ĮǀĞ LJĞĂƌƐ͕ ŵĞŶ ǁŚŽ ǁĞƌĞ ĂƐŬĞĚ ƚŽ ĂĚŽƉƚ Ă ƌĞŐŝŵĞŶ ďĂƐĞĚ ŽŶ ƉůĂŶƚͲďĂƐĞĚ ĚŝĞƚ͕ ŵŽĚĞƌĂƚĞ ĞdžĞƌĐŝƐĞ͕ ĂŶĚ ƐƚƌĞƐƐͲƌĞĚƵĐŝŶŐ ĂĐƟǀŝƟĞƐ ƐƵĐŚ ĂƐ ŵĞĚŝƚĂƟŽŶ ĂŶĚ LJŽŐĂ͕ ĂĐƚƵĂůůLJ ŚĂĚ ŝŶĐƌĞĂƐĞĚ ƚŚĞŝƌ ǁŚŝƚĞ ďůŽŽĚ ĐĞůůƐ͛ ƚĞůŽŵĞƌĞ ůĞŶŐƚŚ ďLJ ĂŶ ĂǀĞƌĂŐĞ ŽĨ ϭϬй͕ ĂƐ ŽƉƉŽƐĞĚ ƚŽ Ă ĐŽŶƚƌŽů ŐƌŽƵƉ ǁŚŽ ǁĞƌĞ ŶŽƚ ĂƐŬĞĚ ƚŽ ŵĂŬĞ ĂŶLJ ĐŚĂŶŐĞƐ ƚŽ ƚŚĞŝƌ ůŝĨĞƐƚLJůĞ͕ ĂŶĚ ǁŚŽƐĞ ĂǀĞƌĂŐĞ ƚĞůŽŵĞƌĞ ůĞŶŐƚŚ ǁĂƐ ƌĞĚƵĐĞĚ ďLJ ϯй͘ dŚĞ ƐƚƵĚLJ ĂŶĚ ŝƚƐ ĮŶĚŝŶŐƐ ǁĞƌĞ ƉƵďůŝƐŚĞĚ ^ĞƉƚ͘ ϭϳ ;ůŝŶŬ ŝƐ ƚŽ ĂŶ ĂďƐƚƌĂĐƚ͕ ůŽŐŝŶ ƌĞƋƵŝƌĞĚ ĨŽƌ ĨƵůů ĂƌƟĐůĞͿ ŝŶ ƚŚĞ ũŽƵƌŶĂů >ĂŶĐĞƚ KŶĐŽůŽŐLJ͘ >ĞĂĚ ƌĞƐĞĂƌĐŚĞƌ ƌ͘ ĞĂŶ KƌŶŝƐŚ ŽĨ ƚŚĞ hŶŝǀĞƌƐŝƚLJ ŽĨ ĂůŝĨŽƌŶŝĂ͕ ^ĂŶ &ƌĂŶĐŝƐĐŽ͕ ƚŽůĚ >ŝǀĞ^ĐŝĞŶĐĞ͗ ͞dŚŝƐ ŝƐ ƚŚĞ ĮƌƐƚ ƐƚƵĚLJ ƐŚŽǁŝŶŐ ƚŚĂƚ ůŝĨĞƐƚLJůĞ ĐŚĂŶŐĞƐ ŵĂLJ ĂĐƚƵĂůůLJ ŝŶĐƌĞĂƐĞ ƚŚĞ ůĞŶŐƚŚ ŽĨ ƚĞůŽŵĞƌĞƐ͘͟ ĐĐŽƌĚŝŶŐ ƚŽ ƚŚĞ ƌĞƉŽƌƚ͕ ƚŚĞ ƌĞƐƵůƚƐ ĂůƐŽ ƐŚŽǁĞĚ ƚŚĂƚ ƚŚĞ ŵŽƌĞ ƉŽƐŝƟǀĞ ĐŚĂŶŐĞƐ ƚŚĞ ƉĂƌƟĐŝƉĂŶƚƐ ŵĂĚĞ ƚŽ ƚŚĞŝƌ ůŝĨĞƐƚLJůĞƐ͕ ƚŚĞ ŐƌĞĂƚĞƌ ƚŚĞ ŝŶĐƌĞĂƐĞ ŝŶ ƚŚĞŝƌ ƚĞůŽŵĞƌĞ ůĞŶŐƚŚ͘ dŚĞ ƌĞƉŽƌƚ ĚŝĚ ĐĂƌƌLJ ƚŚĞ ƌĞƐĞĂƌĐŚĞƌƐ͛ ĐĂƵƟŽŶ ƚŚĂƚ ƚŚĞ ŶƵŵďĞƌ ŽĨ ƉĂƌƟĐŝƉĂŶƚƐ ͲͲ ϭϬ ŝŶ ƚŚĞ ĞdžƉĞƌŝŵĞŶƚĂů ŐƌŽƵƉ͕ Ϯϱ ŝŶ ƚŚĞ ĐŽŶƚƌŽů ŐƌŽƵƉ ʹ ǁĂƐ ƚŽŽ ƐŵĂůů ƚŽ ĞƐƚĂďůŝƐŚ Ă ĐĂƵƐĞͲĂŶĚͲĞīĞĐƚ ƌĞůĂƟŽŶƐŚŝƉ͘ EŽŶĞƚŚĞůĞƐƐ͕ ƚŚĞLJ ƐĂŝĚ͕ ƚŚĞ ĚŝīĞƌĞŶĐĞ ďĞƚǁĞĞŶ ŐƌŽƵƉƐ ǁĂƐ ƐƟůů ŚŝŐŚůLJ ƐŝŐŶŝĮĐĂŶƚ͕ ĂŶĚ ƐƵŐŐĞƐƚĞĚ ůĂƌŐĞƌ ƚƌŝĂůƐ ƚŽ ƐĞĞ ǁŚĞƚŚĞƌ ůŝĨĞƐƚLJůĞ ĐŚĂŶŐĞƐ ĐŽƵůĚ ƐŝŐŶŝĮĐĂŶƚůLJ ƌĞĚƵĐĞ ƚŚĞ ƌŝƐŬ ŽĨ ĐŽŶƚƌĂĐƟŶŐ ĐŚƌŽŶŝĐ ĚŝƐĞĂƐĞƐ͕ ĂŶĚ ŽĨ ĚLJŝŶŐ ĞĂƌůLJ͘
ƌĂŝŶ ĚĞĂĚ ĂŝŶ͛ƚ͕ ĂŌĞƌ Ăůů͘ EĞǁƐ ĂŐŐƌĞŐĂƚŽƌ EĞǁƐĞƌ͕ ŝŶ Ă ^ĞƉƚ͘ ϮϮ ĂƌƟĐůĞ, discusses a >ŽƐ ŶŐĞůĞƐ dŝŵĞƐ ƌĞƉŽƌƚ ŽŶ ĮŶĚŝŶŐƐ ƚŚĂƚ ƚŚĞ ďƌĂŝŶ ŝƐ ƐƟůů ĐĂƉĂďůĞ ŽĨ ƌĞŐŝƐƚĞƌŝŶŐ ĞůĞĐƚƌŽĞŶĐĞƉŚĂůŽŐƌĂŵ ; 'Ϳ ĂĐƟǀŝƚLJ ĞǀĞŶ ĂŌĞƌ ďĞŝŶŐ ƐŚŽǁŶ ƚŽ ďĞ ŇĂƚͲůŝŶŝŶŐ͕ ƚŚĞ ĐŽŶǀĞŶƟŽŶĂů ĚĞĮŶŝƟŽŶ ŽĨ ďƌĂŝŶ ĚĞĂƚŚ͘ ŌĞƌ ďƌĂŝŶ ĂĐƟǀŝƚLJ ǁĂƐ ĚĞƚĞĐƚĞĚ ŝŶ Ă ŚƵŵĂŶ ďƌĂŝŶ ŽĨ Ă ĐŽŵĂƚŽƐĞ ƉĂƟĞŶƚ ǁŚŽ ǁĂƐ ƉƵƚ ŝŶ Ă ĚĞĞƉĞƌ ĐŽŵĂ͕ ĂŶ ĞdžƉĞƌŝŵĞŶƚ ǁĂƐ ƉĞƌĨŽƌŵĞĚ ďLJ ƉƵƫŶŐ Ϯϲ ĐĂƚƐ ƵŶĚĞƌ ŚĞĂǀLJ ĂŶĂĞƐƚŚĞƐŝĂ͕ ĂŶĚ ƚŚĞ ƌĞƐƵůƚƐ ǁĞƌĞ ƌĞƉůŝĐĂƚĞĚ͘ dŚĞ ƐƚƵĚLJ ĂŶĚ ĮŶĚŝŶŐƐ were ƉƵďůŝƐŚĞĚ ^ĞƉƚ͘ ϭϴ ŝŶ W>K^ KE ͘ dŚĞ ĂƌƟĐůĞ ĚŽĞƐ ĞdžƉůĂŝŶ ƚŚĂƚ ǁŚŝůĞ ƚŚĞ ĮŶĚŝŶŐ ĂƉƉůŝĞƐ ƚŽ ŚĞĂůƚŚLJ ďƌĂŝŶƐ ƉƵƚ ŝŶ ŵĞĚŝĐĂůůLJ ŝŶĚƵĐĞĚ ĐŽŵĂƐ͕ ĂŶĚ ŶŽƚ ŶĞĐĞƐƐĂƌŝůLJ ƚŽ ƉĂƟĞŶƚƐ ǁŝƚŚ ƐĞǀĞƌĞ ďƌĂŝŶ ĚĂŵĂŐĞ͕ ƚŚĞ ĮŶĚŝŶŐ ĐŽƵůĚ ĂůůŽǁ ĚŽĐƚŽƌƐ ƚŽ ŝŶĚƵĐĞ Ă ĚĞĞƉ ĐŽŵĂ ƚŽ ƉƌŽƚĞĐƚ ƚŚĞ ďƌĂŝŶ ĨƌŽŵ ĂƚƌŽƉŚLJŝŶŐ͘
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TECHNOLOGY
$PNCJOJOH #SJDLT BOE $MJDLT 5FDIOPMPHZ 3FTIBQFT UIF 3FUBJM #VTJOFTT The future of retail sales lies increasingly in joining a physical sales outlet with online interactivity By Pia Rufino
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COMBINING BRICKS AND CLICKS: TECHNOLOGY RESHAPES THE RETAIL BUSINESS
POINT & CLICK Access online research via your Internet connection by clicking pictures, graphics, and words in blue
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wow tech 18 dŚĞ ƚĞƌŵŝŶĂƚŽƌ ŝƐ ŐŽŶŶĂ ŐĞƚ LJŽƵ͕ ƌĞĂůůLJ͘ /ƚ ŵŝŐŚƚ ŶŽƚ ďĞ ůŽŶŐ ďĞĨŽƌĞ ϮϭƐƚͲ ĐĞŶƚƵƌLJ ƉĂƌĞŶƚƐ ǁĂƌŶ ƚŚĞŝƌ ĐŚŝůĚƌĞŶ ƚŽ ďĞŚĂǀĞ ďLJ ƚŚƌĞĂƚĞŶŝŶŐ ƚŽ ƐŝĐ ƚŚĞ ƚĞƌŵŝŶĂƚŽƌ ŽŶ ƚŚĞŵ͘ ƌŝƚĂŝŶ͛Ɛ ŚĂŶŶĞů ϰ EĞǁƐ ƐŝƚĞ͕ ŝŶ a ^ĞƉƚ͘ ϭϯ ĚŝƐƉĂƚĐŚ͕ ĐĂƌƌŝĞƐ Ă ƉƌĞĚŝĐƟŽŶ ďLJ ZŽLJĂů ŝƌ &ŽƌĐĞ ĐŚŝĞĨ Ăŝƌ ŵĂƌƐŚĂů ^ŝƌ ŶĚƌĞǁ WƵůĨŽƌĚ ƚŚĂƚ ͞ĂƵƚŽŶŽŵŽƵƐ͟ Ăŝƌ ǀĞŚŝĐůĞƐ͕ ĐĂƉĂďůĞ ŽĨ ŵĂŬŝŶŐ ĚĞĐŝƐŝŽŶƐ ĨŽƌ ƚŚĞŵƐĞůǀĞƐ͕ ĂƌĞ ͞ƵŶĚŽƵďƚĞĚůLJ͟ ĐŽŵŝŶŐ͘ dŚĞ ĚŝƐƉĂƚĐŚ ĚŝĚ ĂĚĚ ƚŚĂƚ ƌŝƚĂŝŶ͛Ɛ ĚĞĨĞŶƐĞ ŵŝŶŝƐƚƌLJ ĞŵƉŚĂƐŝnjĞĚ ƚŚĂƚ ƚŚĞƌĞ ĂƌĞ ŶŽ ƉůĂŶƐ ƚŽ ĚĞǀĞůŽƉ ĨƵůůLJ ĂƵƚŽŶŽŵŽƵƐ Ăŝƌ ƐLJƐƚĞŵƐ ƚŚĂƚ ǁŽƵůĚ ďĞ ƵƐĞĚ ƚŽ Ŭŝůů ƉĞŽƉůĞ Žƌ ĚĞƉůŽLJ ǁĞĂƉŽŶƐ͕ ďƵƚ ƚŚĞ ĚŝƐƉĂƚĐŚ ĂůƐŽ ƐĂŝĚ ƚŚĂƚ ĂƵƚŽŶŽŵLJ ĂůƌĞĂĚLJ ĞdžŝƐƚƐ ŝŶ ƐŽŵĞ ŽĨ ƌŝƚĂŝŶ͛Ɛ Credit: .BUFSJBMT )PSJ[PO and 1IZT PSH ǁĞĂƉŽŶƐ ƐLJƐƚĞŵƐ ĂŶĚ ƚŚĂƚ ƌĞƐĞĂƌĐŚ ŝƐ ƵŶĚĞƌǁĂLJ ŽŶ ŵŽƌĞ ĂƵƚŽŶŽŵŽƵƐ ƐLJƐƚĞŵƐ͘ /ƚ ĂůƐŽ ĐĂƌƌŝĞĚ Ă ǁĂƌŶŝŶŐ ĨƌŽŵ Ă ůĂǁLJĞƌ ĨƌŽŵ Ă ŚƵŵĂŶͲƌŝŐŚƚƐ ŐƌŽƵƉ ĂďŽƵƚ Ă ͞ĚĂŶŐĞƌŽƵƐ ĂŶĚ ƐůŝƉƉĞƌLJ ƐůŽƉĞ͟ ƚŚĂƚ ƚŚĞ ŐŽǀĞƌŶŵĞŶƚ ǁĂƐ ŐŽŝŶŐ ĚŽǁŶ ǁŝƚŚ ŝƚƐ ĐŽŶƟŶƵŝŶŐ ƌĞƐĞĂƌĐŚ͕ ĐŝƟŶŐ ƚŚĞ hŶŝƚĞĚ ^ƚĂƚĞƐ͛ ƵƐĞ ŽĨ ĚƌŽŶĞƐ ŝŶ ͞ĐŽǀĞƌƚ͕ ŝůůĞŐĂů ǁĂƌƐ͘͟ /Ŷ Ă ǁŽƌůĚ ƚƌLJŝŶŐ ƚŽ ŐĞƚ ƚŽ ŵĂŬĞ ŝƚƐ ǁĂLJ ƉĂƐƚ ƌĂĐŝĂů ĂŶĚ ĞƚŚŶŝĐ ƉƌĞũƵĚŝĐĞ͕ Ă ďŽŐĞLJŵĂŶ ƚŚĂƚ͛Ɛ ŶŽƚ ĞǀĞŶ ŚƵŵĂŶ͕ ůĞƚ ĂůŽŶĞ Ă ŵĞŵďĞƌ ŽĨ Ă ƉĂƌƟĐƵůĂƌ ĞƚŚŶŝĐ ŐƌŽƵƉ͕ ŵŝŐŚƚ ďĞ ĐŽŶƐŝĚĞƌĞĚ Ă ƐŝŐŶ ŽĨ ƉƌŽŐƌĞƐƐ͘ ŶĚ ŝĨ ŝƚ ƚĂŬĞƐ ŽƵƚ ƚĞƌƌŽƌŝƐƚƐ͕ ŚĞĐŬ͕ ƚŚĞ ƉĂƌĞŶƚƐ ŵŝŐŚƚ ƌĞŐĂƌĚ ƚŚĂƚ ĂƐ Ă ďŽŶƵƐ͘ DĞĂŶǁŚŝůĞ͕ ĂŶŽƚŚĞƌ ^ĞƉƚ͘ ϭϯ ĚŝƐƉĂƚĐŚ͕ ƚŚŝƐ ŽŶĞ ĐŽƵƌƚĞƐLJ ŽĨ WŚLJƐ͘ŽƌŐ͕ ƌĞƉŽƌƚƐ ŽŶ ƚŚĞ ĚĞǀĞůŽƉŵĞŶƚ ďLJ ^ƉĂŶŝƐŚ ƐĐŝĞŶƟƐƚƐ ŽĨ Ă ͞dĞƌŵŝŶĂƚŽƌ͟ ƉŽůLJŵĞƌ ƚŚĂƚ ŚĞĂůƐ ŝƚƐĞůĨ͘ dŚĞ ĚŝƐƉĂƚĐŚ ĐŽŵĞƐ ǁŝƚŚ Ă ǀŝĚĞŽ ĚĞŵŽŶƐƚƌĂƟŶŐ ŚŽǁ ƚŚĞ ŵĂƚĞƌŝĂů ͞ŚĞĂůƐ͟ ŝƚƐĞůĨ ʹ ǁŝƚŚ Ă ƌĞƉŽƌƚĞĚ ϵϳй ĞĸĐŝĞŶĐLJ ͲͲ ĂŌĞƌ ďĞŝŶŐ ƐůŝĐĞĚ ŝŶ ŚĂůĨ ǁŝƚŚ Ă ƌĂnjŽƌ ďůĂĚĞ ĂŶĚ ďĞŝŶŐ ƌĞũŽŝŶĞĚ͘ KŶĐĞ ŚĞĂůĞĚ͕ ƚŚĞ ƉŽůLJŵĞƌ ĚŽĞƐŶ͛ƚ ďƌĞĂŬ ǁŚĞŶ ƐƚƌĞƚĐŚĞĚ ŵĂŶƵĂůůLJ͘
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Lessons from the Playbooks of Asian Conglomerates
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What small and medium enterprises can learn from the giants
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By Jerome Balinton
From small noodle house to a huge empire. Â
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CONTENTS
MANAGEMENT
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TECHNOLOGY
BUSINESS
ENVIRONMENT
LESSONS FROM THE PLAYBOOKS OF ASIAN CONGLOMERATES
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How the giants do business. ,Q D )HEUXDU\ DUWLFOH LQ 0F.LQVH\ 4XDUWHUO\ ³8QGHUVWDQGLQJ $VLDœV &RQJORPHUDWHV ´ DXWKRUV 0DUWLQ +LUW 6WHYHQ 6PLW DQG :RQVLN <RR SURYLGH LQVLJKWV RQ WKH VWULNLQJ
SHARE Â OF Â NEW Â BUSINESS Â BY Â TYPE Â FOR Â CONGLOMERATES1 Â IN Â CHINA, Â INDIA, Â AND Â SOUTH Â KOREA Â FROM Â 2000-Â2010
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Category expansion into adjacent businesses: Â&#x2021; +DQMLQ .RUHDQ $LU H[SDQGV LQWR ORZ FRVW carrier businesses Â&#x2021; 7HQFHW H[SDQGV LQVWDQW PHVVDJH ,0 offering from personal to corporate service
29
Value-chain expansion: Downstream of upstream expansion from existing business Â&#x2021; +DLOLDQJ FRSSHU SURFHVVLQJ PDQXIDFWXULQJ H[WHQGV LQWR FRSSHU WUDGLQJ business Â&#x2021; 'RRVDQ FRQVWUXFWLRQ HTXLSPHQW PDQXIDFWXUHU H[SDQGV LQWR K\GUDXOLF HTXLSPHQW PDQXIDFWXULQJ D FRUH SDUW RI H[FDYDWRUV
49
Step-out: Totally new business, not linked to existing ones Â&#x2021; +DQZKD FKHPLFDOV DQG OHLVXUH H[SDQGV LQWR OLIH LQVXUDQFH EXVLQHVV E\ DFTXLULQJ ./, Â&#x2021; )RVXQ PLQLQJ DQG VWHHO HQWHUV PHGLD industry
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For the top 10-15 industrial conglomerates by 2011 UHYHQXHV LQ HDFK FRXQWU\ FRQJORPHUDWH LQ WRWDO H[FOXGHV VWDWH RZQHG HQWHUSULVHV DQG Ă&#x20AC;QDQFLDO conglomerates.
Growth connected to new business entry. +LUW HW DO VD\ WKDW WKH VRXUFHV RI UHYHQXH JURZWK RI WKHVH FRQJORPHUDWHV DUH VWURQJO\ FRQQHFWHG ZLWK QHZ EXVLQHVV HQWU\ Âł7KH DYHUDJH UDWH RI UHYHQXH JURZWK
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Source: Companies investor-relations materials, annual reports, and Websites; Kisline; McKinsey analysis, as cited in â&#x20AC;&#x153;Understanding Asiaâ&#x20AC;&#x2122;s Conglomeratesâ&#x20AC;? by Hirt, Smith, and Yoo (2013).
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Strategic expansion, with an ‘inside-out’ strategy. %XW LQ ³%H\RQG $VLD 6WUDWHJLHV WR VXSSRUW WKH TXHVW IRU JURZWK ´ JOREDO DFFRXQWLQJ JLDQW (UQVW <RXQJ QRWHV WKDW H[SDQVLRQ VKRXOG EH FDUULHG RXW VWUDWHJLFDOO\ 7HUPHG DV ³LQVLGH RXW´ VWUDWHJ\ E\ 3HWHU :LOOLDPVRQ 3URIHVVRU RI ,QWHUQDWLRQDO 0DQDJHPHQW DW WKH -XGJH %XVLQHVV 6FKRRO H[SDQVLRQ VKRXOG ³IRFXV LQLWLDOO\ RQ VPDOOHU DGMDFHQW HFRQRPLHV WKHQ ODUJHU UDSLG JURZWK PDUNHWV DQG ¿QDOO\ GHYHORSHG PDUNHWV ´ ³%\ VWDUWLQJ IURP WKHVH DGMDFHQW PDUNHWV ZKLFK ¿W WKHLU NQRZOHGJH DQG EXVLQHVV PRGHO EHWWHU WKH\ FDQ OHDUQ IURP H[SHULHQFH DQG WKHQ PRYH RQ WR ODUJHU UDSLG JURZWK PDUNHWV EHIRUH EHLQJ UHDG\ WR WDFNOH (XURSH DQG ¿QDOO\ WKH 8QLWHG 6WDWHV ´ (UQVW <RXQJ ZURWH $QRWKHU LPSRUWDQW WKLQJ WR FRQVLGHU WR VWD\ FRPSHWLWLYH LQ WKH PDUNHW LV WKH SDWWHUQ RI H[SDQVLRQ
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EXPANSION PATTERNS OF ASIAN COMPANIES (2012-2015)
Source: “Beyond Asia: Strategies to Support the Quest for Growth,” Ernst & Young, 2012
CONTENTS
MANAGEMENT
TECHNOLOGY
BUSINESS
ENVIRONMENT
LESSONS FROM THE PLAYBOOKS OF ASIAN CONGLOMERATES
How the â&#x20AC;&#x2DC;bamboo networkâ&#x20AC;&#x2122; nurtured the regionâ&#x20AC;&#x2122;s behemoths 7KH &KLQHVH KDYH XQLTXH characters and abilities that make them succeed in their businesses, not only in China, but across Asia. In a 1998 piece, â&#x20AC;&#x153;The Bamboo Network: Asiaâ&#x20AC;&#x2122;s Family-run Conglomeratesâ&#x20AC;? posted in Strategy+Business website, author Murray Weidenbaum said that in Thailand, Malaysia, Indonesia, Taiwan, Singapore, Vietnam, the Philippines, and the Coastal Zone of China, a remarkable economic change is taking place led by overseas Chinese business families, or what could be called the bamboo network. In a more elaborate GHĂ&#x20AC;QLWLRQ RIIHUHG E\ 7KH )UHH Dictionary, â&#x20AC;&#x2DC;bamboo networkâ&#x20AC;&#x2122; means â&#x20AC;&#x153;a network of close-knit Chinese entrepreneurs with large corporate empires in southeast Asia.â&#x20AC;? â&#x20AC;&#x153;The successful ethnic Chinese business family controls dozens and dozens -- sometimes hundreds -- of interlocking, medium-sized businesses in IRXU Ă&#x20AC;YH RU PRUH FRXQWULHV 7KLV array of family relationships extends throughout Southeast Asia, where entrepreneurs, business executives, traders and Ă&#x20AC;QDQFLHUV RI &KLQHVH EDFNJURXQG are the major players in the local economies,â&#x20AC;? Weidenbaum wrote. A few examples of this bamboo network are the Salim Group IRUPHUO\ KHDGHG E\ /LHP 6LRH
/LRQJ DQG QRZ KHDGHG E\ $QWKRQ\ 6DOLP /LSSR *URXS FRQWUROOHG E\ Mochtar Riady, Kerry Group Ltd., FKDLUHG E\ 5REHUW .XRN /7* *URXS ,QF OHG E\ /XFLR 7DQ -* Summit led by the family of John *RNRQJZHL DQG 60 ,QYHVWPHQWV Corp., led by Henry Sy. The founders of these overseas Chinese businesses are a fascinating breed. They typically started with little wealth, building their family enterprises from scratch and working, saving, and reinvesting at prodigious rates, according to Weidenbaum. From petty traders and immigrant workers in the early half of the 20th century, the â&#x20AC;&#x2DC;overseas Chineseâ&#x20AC;&#x2122; and their business Ă&#x20AC;UPV KDYH HPHUJHG DV RQH WKH most important economic forces in many Southeast Asian countries, according to Henry Wai-Chung Yeung in â&#x20AC;&#x153;The Internalization of Ethnic Chinese Business Firms from Southeast Asia: Strategies, Processes, and Competitive Advantage.â&#x20AC;? According to Weidenbaum, centralized family control minimizes company bureaucracy and paperwork -- and leaves a very modest paper trail for potential government investigators. Key information is related verbally and retained in the heads of the senior managers rather than in the WUHPHQGRXV Ă RRG RI SDSHUZRUN typical in Western business. Money
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is borrowed from family members or friends on trust. Transactions of great size are often dealt with by common understanding and a note jotted in a diary. Meanwhile, according to John Gokongweiâ&#x20AC;&#x2122;s speech mentioned in the introductory part of this piece, there are three evident characteristics or elements common among Asian conglomerates. $FFRUGLQJ WR KLP WKH Ă&#x20AC;UVW HOHPHQW of successful conglomerates is the ability to sustain the entrepreneurial passion of their founders. He said that common thread that he observed is that many Asian conglomerates were started by immigrants who engaged in business as a matter of survival. â&#x20AC;&#x153;Entrepreneurial skill was QRW DQ RSWLRQ LW ZDV D QHFHVVLW\ Âľ Gokongwei exclaimed. The second element of success that Gokongwei observed from Asian conglomerates is that ability to access funds and channel capital into industries that developed into globally competitive businesses over time. And, the third element of success that Gokongwei observed is that successful Asian conglomerates have learned to maintain strong family or core shareholder control, even as they broadened their investor base and professionalized their management organization.
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A DECADE OF MASSIVE ASIAN INVESTMENTS AROUND THE WORLD
Source: “The Human Touch Behind Asia Inc.’s Global Push µ $FFHQWXUH -XQH
CONTENTS
MANAGEMENT
TECHNOLOGY
BUSINESS
ENVIRONMENT
LESSONS FROM THE PLAYBOOKS OF ASIAN CONGLOMERATES
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LESSONS FROM THE PLAYBOOKS OF ASIAN CONGLOMERATES
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TCR compilation of data from â&#x20AC;&#x153;Worldâ&#x20AC;&#x2122;s Biggest Companies â&#x20AC;&#x201C; The Global 2000,â&#x20AC;? Forbes
CONTENTS
MANAGEMENT
TECHNOLOGY
BUSINESS
ENVIRONMENT
you gotta see this 26  The  Wall  Street  Journal  reports,  in  a  Sept.  16  feature,  that  the  jetpack  is  coming,  if  only  to  New  Ä&#x17E;Ä&#x201A;ĹŻÄ&#x201A;ĹśÄ&#x161; Ä&#x201A;Ć&#x161; ÄŽĆ&#x152;Ć?Ć&#x161;Í&#x2022; Ç Ĺ&#x161;Ä&#x17E;Ć&#x152;Ä&#x17E; Ć&#x161;Ĺ&#x161;Ä&#x17E; DÄ&#x201A;Ć&#x152;Ć&#x;Ĺś Ĺ?Ć&#x152;Ä?Ć&#x152;Ä&#x201A;Ĺ&#x152; Ĺ˝Í&#x2DC;  plans  to  launch  one  next  year.  dĹ&#x161;Ä&#x17E; Ä?ŽžĆ&#x2030;Ä&#x201A;ĹśÇ&#x2021;Í&#x203A;Ć? Ä&#x201A;ŜŜŽƾŜÄ?Ä&#x17E;Ä&#x161; Ć&#x2030;ĹŻÄ&#x201A;ĹśÍ&#x2022; Ä&#x201A;Ä?Ä?Ĺ˝Ć&#x152;Ä&#x161;Ĺ?ĹśĹ? Ć&#x161;Ĺ˝ Ć&#x161;Ĺ&#x161;Ä&#x17E; ĨÄ&#x17E;Ä&#x201A;Ć&#x161;ĆľĆ&#x152;Ä&#x17E;Í&#x2022; Ĺ&#x161;Ä&#x201A;Ć? EÄ&#x17E;Ç Ä&#x17E;Ä&#x201A;ĹŻÄ&#x201A;ĹśÄ&#x161; Ä&#x201A;Ç&#x20AC;Ĺ?Ä&#x201A;Ć&#x;ŽŜ Ä&#x201A;ĆľĆ&#x161;Ĺ&#x161;Ĺ˝Ć&#x152;Ĺ?Ć&#x;Ä&#x17E;Ć? Ç Ĺ˝ĹśÄ&#x161;Ä&#x17E;Ć&#x152;Ĺ?ĹśĹ? Ĺ&#x161;Ĺ˝Ç Ć&#x161;Ĺ˝ Ć&#x161;Ć&#x152;Ä&#x17E;Ä&#x201A;Ć&#x161; the  device,  even  if  most  of  the  few  dozen  pre-Ââ&#x20AC;?orders  thus  far  â&#x20AC;&#x201C;  at  more  than  US$150,000  â&#x20AC;&#x201C;  will  be  going  to  overseas  customers.  For  one,  'ĹŻÄ&#x17E;ŜŜ DÄ&#x201A;Ć&#x152;Ć&#x;ĹśÍ&#x203A;Ć? Ĺ?ĹśÇ&#x20AC;Ä&#x17E;ĹśĆ&#x;ŽŜ  canâ&#x20AC;&#x2122;t  really  be  called  a  jetpack  because  it  doesnâ&#x20AC;&#x2122;t  run  on  jet  engines  but  rather  on  a  Ĺ?Ä&#x201A;Ć?ŽůĹ?ĹśÄ&#x17E;ͲĆ&#x2030;Ĺ˝Ç Ä&#x17E;Ć&#x152;Ä&#x17E;Ä&#x161; Ä&#x17E;ĹśĹ?Ĺ?ĹśÄ&#x17E; Ć&#x2030;Ĺ˝Ç Ä&#x17E;Ć&#x152;Ĺ?ĹśĹ? Ä&#x161;ĆľÄ?Ć&#x161; ĨÄ&#x201A;ĹśĆ?Í&#x2DC; ĹŻĆ?Ĺ˝Í&#x2022; Ä&#x201A;ĆľĆ&#x161;Ĺ&#x161;Ĺ˝Ć&#x152;Ĺ?Ć&#x;Ä&#x17E;Ć? Ĺ&#x161;Ä&#x201A;Ç&#x20AC;Ä&#x17E;ĹśÍ&#x203A;Ć&#x161; ÄŽĹ?ĆľĆ&#x152;Ä&#x17E;Ä&#x161; ŽƾĆ&#x161; Ç Ĺ&#x161;Ä&#x201A;Ć&#x161; Ć&#x161;Ĺ˝ Ä&#x161;Ĺ˝ Ĺ?Ĩ ĹŠÄ&#x17E;Ć&#x161;Ć&#x2030;Ä&#x201A;Ä?ĹŹ Ĺ&#x2021;Ç&#x2021;Ä&#x17E;Ć&#x152;Ć? Ä?Ć&#x152;Ä&#x201A;Ć?Ĺ&#x161; Ĺ?ĹśĆ&#x161;Ĺ˝ buildings  or  land  on  other  peopleâ&#x20AC;&#x2122;s  property.  ůů Ć&#x161;Ĺ&#x161;Ä&#x201A;Ć&#x161; Ć?Ä&#x201A;Ĺ?Ä&#x161;Í&#x2022; Ć&#x161;Ĺ&#x161;Ä&#x17E; Ä?ŽžĆ&#x2030;Ä&#x201A;ĹśÇ&#x2021;Í&#x203A;Ć? website  comes  with  a  video  gallery  Ä?ŽŜĆ&#x161;Ä&#x201A;Ĺ?ĹśĹ?ĹśĹ? Ä&#x201A; Ä?ŽƾĆ&#x2030;ĹŻÄ&#x17E; ŽĨ Ć&#x161;Ä&#x17E;Ć?Ć&#x161;ͲĹ&#x2021;Ĺ?Ĺ?Ĺ&#x161;Ć&#x161; videos,  all  of  which  are  must-Ââ&#x20AC;?see,  unless  youâ&#x20AC;&#x2122;re  a  severe  acrophobe.
Video by .BSUJO "JSDSBGU $P
In  keeping  with  our  piece,  however,  there  is  another  rocket  man,  with  his  own  jetpack.  Swiss  pilot  and  inventor  Yves  RossyÍ&#x2022; Ç Ĺ&#x161;Ĺ˝Ć?Ä&#x17E; Ĺ˝Ç Ĺś Ĺ&#x2021;Ĺ?Ĺ?Ĺ&#x161;Ć&#x161;Ć? ŽĨ ĨÄ&#x201A;ĹśÄ?Ç&#x2021; Ĺ˝Ç&#x20AC;Ä&#x17E;Ć&#x152;  Oshkosh,  Wisconsin,  Rio  de  Janeiro,  Brazil,  and  the  Grand  Canyon  with  his  own  jetpack  (with  real  jet  engines),  Ä&#x201A;Ć&#x152;Ä&#x17E; žƾĆ?Ć&#x161;ͲĆ?Ä&#x17E;Ä&#x17E;Í&#x2022; Ä&#x17E;Ç&#x20AC;Ä&#x17E;Ĺś ĨŽĆ&#x152; Ć?Ä&#x17E;Ç&#x20AC;Ä&#x17E;Ć&#x152;Ä&#x17E; acrophobes.
Video from :PV5VCF
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ENVIRONMENT
Dancing in Mega-Storms Ways to survive, even thrive, in typhoons By Victoria Fritz
Bringing utility systems out of the basement. ,Q WKH DIWHUPDWK RI VXSHUVWRUP
STRATEGY POINTS While we still have to reduce carbon emissions in order to combat global warming, the effects of climate change are already being felt in more severe storms People are coming up with ways to cope with severe storms, some of them fairly simple
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TECHNOLOGY
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DANCING IN MEGA-STORMS
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Closer to home: solutions in Asia. ,Q WKH 3KLOLSSLQHV DIWHU 7\SKRRQ 6LVDQJ FRPSOHWHO\ GHVWUR\HG RYHU KRPHV LQ WKH 'HSDUWPHQW RI 6RFLDO :HOIDUH DQG 'HYHORSPHQW LQLWLDWHG D SURJUDP RI SURYLGLQJ W\SKRRQ UHVLVWDQW KRXVLQJ IRU SHRSOH LQ WKH PRVW W\SKRRQ SURQH DUHDV 7KH VR FDOOHG &RUH 6KHOWHU KRXVHV KDYH W\SKRRQ UHVLVWDQW IHDWXUHV DQG FDQ HQGXUH ZLQG VSHHGV XS WR NP KU 7KH SURJUDP ZRQ D :RUOG +DELWDW $ZDUG LQ DW ZKLFK SRLQW FRUH VKHOWHUV KDG EHHQ EXLOW $FFRUGLQJ WR D )HEUXDU\ UHSRUW E\ '6:' WKH RQO\ VWUXFWXUHV OHIW VWDQGLQJ LQ RQH  barangay  LQ 0LQGDQDR DIWHU 7\SKRRQ 3DEOR KLW ZHUH FRUH VKHOWHU KRXVHV EXLOW LQ 2FWREHU WZR PRQWKV EHIRUH WKH W\SKRRQ VWUXFN 7KH SURJUDP ZDV DGRSWHG UHFHQWO\ LQ UHJLRQV VWULFNHQ E\ D ODQGVOLGH DQG W\SKRRQV DQG LV SDUWO\ ¿QDQFHG E\ WKH 8QLWHG 1DWLRQV 'HYHORSPHQW 3URJUDPPH 7KH &RUH 6KHOWHU WHFKQLFDO GHVLJQ KDV WKH IROORZLQJ W\SKRRQ UHVLVWDQW IHDWXUHV Â&#x2021; $QFKRUDJH W\LQJ WKH URRI WR WKH JURXQG WKURXJK FHPHQW IRRWLQJV WR DFKLHYH FRQWLQXLW\ Â&#x2021; $ IRXU VLGHG URRI GHVLJQ VWUHQJWKHQHG E\ URRI WUXVVHV Â&#x2021; 8VH RI H[WUD EUDFLQJ DQG DQFKRULQJ RQ ZDOO DQG FHLOLQJ WR HQVXUH VWDELOLW\ 7KH VKHOWHU PHDVXUHV P [ P )RXU ZRRGHQ FRUQHU SRVWV DUH DWWDFKHG WR FRQFUHWH SHGHVWDOV SDUWLDOO\ VXQN LQ WKH JURXQG DQG IRXU ZRRGHQ VLGH SRVWV VLWXDWHG PLGZD\ RQ HDFK ZDOO VLPLODUO\ DWWDFKHG WR FRQFUHWH SHGHVWDOV SDUWLDOO\ VXQN LQ WKH JURXQG &RVWV DUH NHSW GRZQ E\ XVLQJ FKHDS ORFDOO\ DYDLODEOH PDWHULDOV IRU URR¿QJ ZDOOLQJ DQG Ã&#x20AC;RRULQJ 6SHFLDO ZLQG UHVLVWDQW IHDWXUHV LQFOXGH ZDOO DQG FHLOLQJ EUDFHV DQFKRU FOHDWV DQG URRI FURVV EUDFHV 5DIWHUV DUH DWWDFKHG WR WKH URRI WUXVVHV DQG URRI JLUW
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TECHNOLOGY
BUSINESS
ENVIRONMENT
DANCING IN MEGA-STORMS
When buildings rise with the tides The ultimate way to cope with rising seas might just be to rise with them, per the example provided by Rotterdamâ&#x20AC;&#x2122;s Floating Pavilion.
and a golf course in the 0DOGLYHV DQG Ă RDWLQJ KRXVHV in Colombia. The design does not entail land reclamation. In the Maldives, the villas DUH FRQQHFWHG WR D Ă RDWLQJ boulevard, which is then
connected to the sea bed with telescopic piles. As the boulevard rises with the sea level, so does the house. He H[SODLQV KLV Ă RDWLQJ LVODQG concept in the following TEDx Warwick talk.
Rotterdamâ&#x20AC;&#x2122;s Floating Pavilion is pioneering design for climate change-proof architecture. It consists of three connected hemispheres anchored within the old harbor. Inhabitat, a weblog focused on innovations in architectural design and technology toward a more sustainable future, describes the pavilion as a translucent shelter made from a strong, anticorrosive plastic called Image from Rotterdamâ&#x20AC;&#x2122;s Floating Pavilion, Inhabitat.com ETFE, which is 100 times lighter than glass. The Floating Pavilion depends on solar power for its HQHUJ\ UHTXLUHPHQWV As featured in Quartz in August, an architect from The Netherlands, Koen Olthuis, is also designing VHYHUDO Ă RDWLQJ VWUXFWXUHV for a wide variety of uses: interchangeable, prefabricated units to be used as classrooms, VRFLDO KRXVLQJ DQG Ă&#x20AC;UVW DLG VWDWLRQV LQ %DQJODGHVK multi-million dollar villas
In this presentation, architect Koen Olthuis presents his alternative to reclaiming land from the waterâ&#x20AC;&#x2122;s edge. TEDx
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ǁŚŽůĞ ůŽƚ ŽĨ soju ŐŽŝŶŐ ŽŶ͘ &ŽƌŐĞƚ <ͲƉŽƉ͕ ǁŝƚŚ ŝƚƐ ŚĞƌĞͲƚŚŝƐͲLJĞĂƌͲŐŽŶĞͲƚŽͲƚƌŝǀŝĂͲ ǀĂůŚĂůůĂͲŶĞdžƚͲLJĞĂƌ ƐƚĂƌƐ ĚƵ ũŽƵƌ͕ ĂŶĚ ĨŽƌŐĞƚ ^ĂŵƐƵŶŐ͕ ǁŝƚŚ ŝƚƐ ďĞǁŝůĚĞƌŝŶŐ LJĞĂƌůLJ ĂƐƐŽƌƚŵĞŶƚ ŽĨ ƐŵĂƌƚƉŚŽŶĞƐ ĂŶĚ ƚĂďůĞƚƐ͘ ^ŽƵƚŚ <ŽƌĞĂ͛Ɛ ďŝŐŐĞƐƚ ƉƌŽĚƵĐƚ͕ ŝƚ ƚƵƌŶƐ ŽƵƚ͕ ŝƐ ƐƟůů ƐŽŵĞƚŚŝŶŐ ŽĨ Ă ŶĂƟŽŶĂů ƐĞĐƌĞƚ͕ ŝĨ ŽŶůLJ ĨŽƌ ŶŽǁ͘ ĐĐŽƌĚŝŶŐ ƚŽ Ă ^ĞƉƚ͘ Ϯϯ ĚŝƐƉĂƚĐŚ ĨƌŽŵ YƵĂƌƚnj͕ ƐŽũƵ͕ Ă ůŝƋƵŽƌ ŵĂĚĞ ĨƌŽŵ ƌŝĐĞ ;ƚƌĂĚŝƟŽŶĂůůLJͿ Žƌ ŽƚŚĞƌ ƐƚĂƌĐŚĞƐ͕ ŝƐ ƚŚĞ ǁŽƌůĚ͛Ɛ ƚŽƉͲƐĞůůŝŶŐ ůŝƋƵŽƌ͕ ĂĐĐŽƌĚŝŶŐ ƚŽ ϮϬϭϮ ĮŐƵƌĞƐ ĨƌŽŵ ƵƌŽŵŽŶŝƚŽƌ /ŶƚĞƌŶĂƟŽŶĂů͕ ǁŝƚŚ ^ŽƵƚŚ <ŽƌĞĂ͛Ɛ ƚŽƉ ƐŽũƵ ƉƌŽĚƵĐĞƌ͕ :ŝŶƌŽ͕ ĂĐĐŽƵŶƟŶŐ ĨŽƌ ϲϱ͘ϯ ŵŝůůŝŽŶ ϵͲůŝƚĞƌ ĐĂƐĞƐ͕ ŵŽƌĞ ƚŚĂŶ ƐĞĐŽŶĚͲƉůĂĐĞ ŵƉĞƌĂĚŽƌ͛Ɛ ϯϭ͘Ϭ ŵŝůůŝŽŶ ĐĂƐĞƐ ŽĨ ďƌĂŶĚLJ ĂŶĚ ƚŚŝƌĚͲƉůĂĐĞ ^ŵŝƌŶŽī͛Ɛ Ϯϱ͘ϴ ŵŝůůŝŽŶ ĐĂƐĞƐ ŽĨ ǀŽĚŬĂ ĐŽŵďŝŶĞĚ͘ /Ĩ ǁĞ ĂĚĚ Ϯϱ͘ϰ ŵŝůůŝŽŶ ŵŽƌĞ ĐĂƐĞƐ ŽĨ ƐŽũƵ ĨƌŽŵ ĨŽƵƌƚŚͲƉůĂĐĞ >ŽƩĞ >ŝƋƵŽƌ͕ ƚŚĂƚ͛Ɛ ĞǀĞŶ ŵŽƌĞ ƐŽũƵ ŐŽŝŶŐ ŽŶ͘ ŶĚ ŵŽƐƚ ŽĨ ƚŚĂƚ ŝƐ ĐŽŶƐƵŵĞĚ ůŽĐĂůůLJ͕ ǁŝƚŚ ƐŽũƵ ĂĐĐŽƵŶƟŶŐ ĨŽƌ ϵϳй ŽĨ ^ŽƵƚŚ <ŽƌĞĂŶƐ ĐŽŶƐƵŵƉƟŽŶ ŽĨ ƐƉŝƌŝƚƐ͕ ĂŶĚ :ŝŶƌŽ ĂůŽŶĞ ĂĐĐŽƵŶƟŶŐ ĨŽƌ ŚĂůĨ ŽĨ ƚŚĂƚ͘ ;/Ŷ ĨĂĐƚ͕ ^ŽƵƚŚ <ŽƌĞĂ ŝƐ ƐĂŝĚ ƚŽ ŚĂǀĞ ƚŚĞ ŚŝŐŚĞƐƚ ƉĞƌ ĐĂƉŝƚĂ ĂůĐŽŚŽů ĐŽŶƐƵŵƉƟŽŶ ŽƵƚƐŝĚĞ ZƵƐƐŝĂ͕ ƐŽŵĞ ĞĂƐƚĞƌŶ ƵƌŽƉĞĂŶ ĐŽƵŶƚƌŝĞƐ͕ ĂŶĚ ŶĚŽƌƌĂ͕ Ăƚ ϭϰ͘ϴ ůŝƚĞƌƐ ƉĞƌ ƉĞƌƐŽŶ ŽǀĞƌ ƚŚĞ ĂŐĞ ŽĨ ϭϱ͕ ĂŶĚ ƚǁŽͲƚŚŝƌĚƐ ŽĨ ƚŚĂƚ ŝƐ ƐƉŝƌŝƚƐ͘Ϳ
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tŚŝůĞ :ŝŶƌŽ͛Ɛ ĚŽŵŝŶĂŶĐĞ ŽĨ ƚŚĞ ůŽĐĂů ŵĂƌŬĞƚ ŚĂƐ ĐŽŶƟŶƵĞĚ ŝŶ ƐƉŝƚĞ ŽĨ ŝƚƐ ĚĞĐůŝŶĞ ƐŝŶĐĞ ϮϬϬϴ͕ ǁŚĞŶ ŝƚ ƐŽůĚ ϳϲ ŵŝůůŝŽŶ ĐĂƐĞƐ͕ ŝƚ ŚĂƐ ĂůƐŽ ƐĞĞŶ >ŽƩĞ >ŝƋƵŽƌ ŝŶĐƌĞĂƐĞ ŝƚƐ ƐĂůĞƐ ƐƚĞĂĚŝůLJ ĨƌŽŵ ϭϵ͘ϵ ŵŝůůŝŽŶ ĐĂƐĞƐ ŝŶ ϮϬϬϴ͕ ǁŚŝĐŚ ƉƌŽǀŝĚĞƐ ĂŶ ŝŶĐĞŶƟǀĞ ƚŽ ĞdžƉĂŶĚ ďĞLJŽŶĚ ƚŚĞ ^ŽƵƚŚ <ŽƌĞĂŶ ŵĂƌŬĞƚ͕ ƉĞƌ ƚŚĞ YƵĂƌƚnj ĂƌƟĐůĞ͘ ^Ž ĚŽŶ͛ƚ ďĞ ƐƵƌƉƌŝƐĞĚ ƚŽ ƐĞĞ ƐŽũƵ ŽƵƚƐŝĚĞ LJŽƵƌ ĨĂǀŽƌŝƚĞ <ŽƌĞĂŶ ŐƌŽĐĞƌLJ ƐŚĞůǀĞƐ ƐŽŽŶ͘
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WƵƚƐ ŽƵƌ ŽůĚ ƐĐƌĞĞŶƐĂǀĞƌƐ ƚŽ ƐŚĂŵĞ͘ &ƌŽŵ ƚŚĞ ŽůŽƐƐĂů
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cenSEI
Ăƌƚ ĂŶĚ ĚĞƐŝŐŶ ďůŽŐ ĐŽŵĞƐ Ă ǀŝĚĞŽ ŽĨ ƐŽŵĞƚŚŝŶŐ ĐĂůůĞĚ Ă ͞ŬŝŶĞƟĐ ůŝŐŚƚ ƐĐƵůƉƚƵƌĞ͕͟ ǁŚŝĐŚ ĐŽŶƐŝƐƚƐ ŽĨ ƚǁŽ ŇĂƚͲƐĐƌĞĞŶ ŵŽŶŝƚŽƌƐ ƉůĂĐĞĚ ďĂĐŬ ƚŽ ďĂĐŬ ĂŶĚ ƐƉƵŶ Ăƚ ŚŝŐŚ ƐƉĞĞĚ ƚŽ ĐƌĞĂƚĞ ϯ ůŝŐŚƚ ĨŽƌŵƐ͘ dŽ ǁŚŝĐŚ ǁĞ ĐĂŶ ŽŶůLJ ĂĚĚ͗ dŚŝƐ ŝƐ Ă ĚŝƉůŽŵĂ ƉƌŽũĞĐƚ ŽĨ ĞŶũĂŵŝŶ DƵnjnjŝŶ͕ Ă ƐƚƵĚĞŶƚ Ăƚ >, >ĂƵƐĂŶŶĞ͛Ɛ hŶŝǀĞƌƐŝƚLJ ŽĨ ƌƚ ĂŶĚ ĞƐŝŐŶ͕ ƐŽ ƚŚĞƌĞ͛Ɛ ŶŽ ǁĂLJ ǁĞ͛ƌĞ ƚƌLJŝŶŐ ƚŚŝƐ Ăƚ ŚŽŵĞ͘
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ŚŝƐ ƐƚLJůĞ͕ ŝĨ ŶŽƚ ŚŝƐ ƐƵďƐƚĂŶĐĞ͕ ĂůƐŽ ƐĞĞŶ ŝŶ ŚŝƐ :ƵůLJ ĂŝƌďŽƌŶĞ ŝŶƚĞƌǀŝĞǁ ĂŌĞƌ ƚŚĞ tŽƌůĚ zŽƵƚŚ ĂLJ ŝŶ ƌĂnjŝů͕ ŝƐ ƐŝŐŶŝĮĐĂŶƚůLJ ĚŝīĞƌĞŶƚ ƚŚĂŶ ƚŚĂƚ ŽĨ ŚŝƐ ƉƌĞĚĞĐĞƐƐŽƌ͘ /Ŷ ϮϬϬϲ͕ ĞŶĞĚŝĐƚ ys/ ƐƉĞůůĞĚ ŽƵƚ ƚŚĞ ƐƚƌŝĐƚ sĂƟĐĂŶ ůŝŶĞ ĂŐĂŝŶƐƚ ĂďŽƌƟŽŶ ĂŶĚ ĨŽƌ ͞ƚŚĞ ŶĂƚƵƌĂů ƐƚƌƵĐƚƵƌĞ ŽĨ ƚŚĞ ĨĂŵŝůLJ Ͷ ĂƐ Ă ƵŶŝŽŶ ďĞƚǁĞĞŶ Ă ŵĂŶ ĂŶĚ Ă ǁŽŵĂŶ ďĂƐĞĚ ŽŶ ŵĂƌƌŝĂŐĞ͘͟ /ƚ͛Ɛ ĐůĞĂƌ ǁŚŝĐŚ ƚĂĐŬ ƉůĂLJĞĚ ďĞƩĞƌ ƚŽ ƚŚĞ ŐĂůůĞƌLJ ĂŶĚ ĞǀĞŶ ƐŽŵĞ ŝŶ ƚŚĞ ŚŝĞƌĂƌĐŚLJ͘ KĨ ĐŽƵƌƐĞ͕ ǁŚĂƚ ŵĂƩĞƌƐ ĂďŽǀĞ Ăůů ŝƐ ŚŽǁ ŝƚ ǁĞŶƚ ƵƉ ǁŝƚŚ ƚŚĞ ůĞƐƐĞĚ dƌŝŶŝƚLJ͘ / Ăŵ ǀĞƌLJ ŚĂƉƉLJ ǁŝƚŚ ǁŚĂƚ ŚĞ ƐĂŝĚ
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ŽƉĞ &ƌĂŶĐŝƐ͛Ɛ ǁŝĚĞůLJ ƋƵŽƚĞĚ ƌĞŵĂƌŬƐ ƚŽ >Ă ŝǀŝůƚĂ ĂƩŽůŝĐĂ͕ ƚŚĞ ZŽŵĞ ũŽƵƌŶĂů ŽĨ ƚŚĞ ^ŽĐŝĞƚLJ ŽĨ :ĞƐƵƐ ƌĞůŝŐŝŽƵƐ ŽƌĚĞƌ͕ ŚĂǀĞ ƐƟƌƌĞĚ ƚŚĞ ďŝůůŝŽŶͲƐƚƌŽŶŐ ĂƚŚŽůŝĐ ŚƵƌĐŚ ĂŶĚ ƚŚĞ ǁƚŽƌůĚ Ăƚ ůĂƌŐĞ͘ džĐĞƌƉƚĞĚ ĂŶĚ ƚƌĂŶƐůĂƚĞĚ ŝŶ ŵĞƌŝĐĂ, ƚŚĞ ŵĂŐĂnjŝŶĞ ŽĨ :ĞƐƵŝƚƐ ŝŶ ƚŚĞ h͘^͕͘ ƚŚĞ ϭϮ͕ϬϬϬͲ ǁŽƌĚ ƚĂůŬ ǁŝƚŚ :ĞƐƵŝƚ ƉƌŝĞƐƚ ŶƚŽŶŝŽ ^ƉĂĚĂƌŽ͕ ĞĚŝƚŽƌͲŝŶͲĐŚŝĞĨ ŽĨ ƚŚĞ ZŽŵĞ ƉƵďůŝĐĂƟŽŶ͕ ƌĂŝƐĞĚ ŚŽƉĞƐ ĨŽƌ Ă ŵŽƌĞ ŽƉĞŶ͕ ůĞƐƐ ũƵĚŐŵĞŶƚĂů ŚƵƌĐŚ͘ ZĞůŝŐŝŽƵƐ ůĞĂĚĞƌƐ ƋƵŝĐŬůLJ ƉŽŝŶƚĞĚ ŽƵƚ ƚŚĂƚ &ƌĂŶĐŝƐ ĚŝĚ ŶŽƚ ĐŚĂŶŐĞ ĂƚŚŽůŝĐ ŵŽƌĂů ƚĞŶĞƚƐ͘ ^Ɵůů͕
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ĂŶĚ / ĚŽ ŶŽƚ ƐĞĞ ĂŶLJ ŽƉƉŽƐŝƟŽŶ ƚŽ ƚŚĞ ĞdžŝƐƟŶŐ ĚŽĐƚƌŝŶĞƐ ŽĨ ƚŚĞ ŚƵƌĐŚ͘ tĞ ŬŶŽǁ ƚŚĂƚ ƚŚĞ ƚĞĂĐŚŝŶŐƐ ĂƌĞ ŽŶĞ ŝŵƉŽƌƚĂŶƚ ĂƐƉĞĐƚ ŽĨ ƚŚĞ ŚƵƌĐŚ͕ ďƵƚ ǁŝƚŶĞƐƐŝŶŐ ƚŽ ůŽǀĞ ŝƐ ĂůƐŽ ƚŚĞ ĐŚĂůůĞŶŐĞ ƚŚĂƚ ƉĞŽƉůĞ ǁĂŶƚ ƚŽ ƐĞĞ ŝŶ ƵƐ͘ Ͷ ĂƚŚŽůŝĐ ŝƐŚŽƉƐ ŽŶĨĞƌĞŶĐĞ ŽĨ ƚŚĞ WŚŝůŝƉƉŝŶĞƐ ƉƌĞƐŝĚĞŶƚ ƌĐŚďŝƐŚŽƉ :ŽƐĞ WĂůŵĂ tŽǁ͊ ŝĚ ƚŚĞ WŽƉĞ ƌĞĂůůLJ ĐŚĂƌĂĐƚĞƌŝnjĞ ƚŚĞ ŚƵƌĐŚ͛Ɛ ƚĞĂĐŚŝŶŐƐ ŽŶ ĂďŽƌƟŽŶ͕ ŚŽŵŽƐĞdžƵĂůŝƚLJ ĂŶĚ ĐŽŶƚƌĂĐĞƉƟŽŶ ĂƐ ͞ƐŵĂůůͲŵŝŶĚĞĚ ƌƵůĞƐ͟ ͘͘͘ ƚŚĞ WŽƉĞ ƐĂŝĚ ŶŽ ƐƵĐŚ ƚŚŝŶŐ͘ KŶĐĞ ĂŐĂŝŶ͕ ƚŚŝƐ ǁĂƐ Ă ĐĂƐĞ ŽĨ ƚŚĞ ƐĞĐƵůĂƌ ƉƌĞƐƐ ŚLJƉĞƌǀĞŶƟůĂƟŶŐ ĂŶĚ ƚĂŬŝŶŐ ƚŚĞ WŽƉĞ͛Ɛ ƌĞŵĂƌŬƐ ŽƵƚ ŽĨ ĐŽŶƚĞdžƚ͘ Ͷ ŵĞƌŝĐĂŶ ĂƚŚŽůŝĐ ǁƌŝƚĞƌ :ŝŵŵLJ ŬŝŶ
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ENVIRONMENT
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/Ĩ ǁĞ ĚŽŶ͛ƚ ĂĐĐĞƉƚ ŐĂLJƐ͕ ŝĨ ǁĞ ĚŽŶ͛ƚ ĂĐĐĞƉƚ ůŝďĞƌĂů ǁŽŵĞŶ͕ ǁĞ͛ƌĞ ĐůŽƐŝŶŐ ƚŚĞ ĚŽŽƌ ƚŽ ƉĞŽƉůĞ ǁŚŽ ƌĞĂůůLJ ŶĞĞĚ ƚŚĞ ůŽǀĞ͕ ĨĂŝƚŚ ĂŶĚ ƉĞĂĐĞ ƚŚĂƚ LJŽƵ ŐĞƚ ǁŚĞŶ LJŽƵ ŐŽ ƚŽ ĐŚƵƌĐŚ͘ Ͷ DĞdžŝĐŽ ŝƚLJ ƉƵďůŝĐŝƐƚ ůŝnjĂďĞƚŚ sĂůĚĞnj /͛ŵ ũƵƐƚ ƐŽ ĞdžĐŝƚĞĚ ƚŽ ŚĂǀĞ Ă ƉŽƉĞ ǁŚŽ͛Ɛ ŝŶƚĞƌĞƐƚĞĚ ŝŶ ƚŚĞ ƉĞŽƉůĞ ĂŶĚ ŶŽƚ ũƵƐƚ ƚŚĞ ĚŽĐƚƌŝŶĞ͘ Ͷ ^ĂŶ &ƌĂŶĐŝƐĐŽ ƉĂƌŝƐŚŝŽŶĞƌ ĂǀŝĚ :ŽŚŶƐŽŶ /ƚ ǁĂƐ ĂŶ ĂŵĂnjŝŶŐ ŝŶƚĞƌǀŝĞǁ ͘͘͘ ,Ğ ƌĞĂůůLJ ǁĂŶƚƐ ƚŽ ĞŵƉŚĂƐŝnjĞ ƚŚĞ ƉĂƌƚ ŽĨ ƚŚĞ ŚƵƌĐŚ ƚŚĂƚ ƌĞĂĐŚĞƐ ŽƵƚ ƚŽ ƐŝŶŶĞƌƐ ĂŶĚ ǁĞůĐŽŵĞƐ ƚŚĞŵ͕ ĂŶĚ ŚĞ ǁĂŶƚƐ ƚŽ ĚĞͲĞŵƉŚĂƐŝnjĞ ƚŚĞ ĐŽŶĚĞŵŶĂƟŽŶ ŽĨ ƐŝŶ͘ Ͷ ZŽŵĞ ƉƌŝĞƐƚ :ŽŚŶ ĂƌƚƵŶĞŬ / ƚŚŝŶŬ ŚĞ͛Ɛ ƚĞůůŝŶŐ ƵƐ ƚŽ ŶŽƚ ďĞ ŽďƐĞƐƐĞĚ ǁŝƚŚ Ăůů ƚŚĞ ƐĞdžƵĂůŝƚLJ ĂŶĚ ƚŽ ĨŽĐƵƐ ŽŶ ǁŚĂƚ ǁĞ ĐĂŶ ĚŽ ƚŽ ŝŵƉƌŽǀĞ ƚŚĞ ĚŝŐŶŝƚLJ ŽĨ ĞǀĞƌLJ ŚƵŵĂŶ ƉĞƌƐŽŶ͘ / ĚŽŶ͛ƚ ƚŚŝŶŬ ŚĞ͛Ɛ ĐŚĂŶŐŝŶŐ ƚŚĞ ĐŚƵƌĐŚ͛Ɛ ƚĞĂĐŚŝŶŐ ŽŶ ƚŚĞ ĚŝŐŶŝƚLJ ŽĨ Ăůů ŚƵŵĂŶ ůŝĨĞ͕ ĨƌŽŵ ĐŽŶĐĞƉƟŽŶ ƚŽ ŶĂƚƵƌĂů ĚĞĂƚŚ͘ / ƚŚŝŶŬ ŚĞ͛Ɛ ĞŶŚĂŶĐŝŶŐ ŝƚ͘ Ͷ DŽŶƐŝŐŶŽƌ ZŽďĞƌƚ ,Ƶŵŝƚnj ŽĨ DŝĐŚŝŐĂŶ ,ŝƐ ƉŽƐŝƟŽŶ ǁĂƐ͕ ͚ ŽŶ͛ƚ ũƵĚŐĞ Ă ƉĞƌƐŽŶ͛͘ /ƚ ǁĂƐŶ͛ƚ ĂŶLJƚŚŝŶŐ ĂďŽƵƚ ƐĂLJŝŶŐ͕ ͚ ŽŶ͛ƚ ũƵĚŐĞ ĂŶ ĂĐƟŽŶ ĂƐ ŵŽƌĂů Žƌ ŝŵŵŽƌĂů͛͘ ͘͘͘ ǀĞƌLJďŽĚLJ ŝƐ ǁĞůĐŽŵĞ͕ ďƵƚ ŶŽƚ ĞǀĞƌLJƚŚŝŶŐ ǁĞ ĚŽ ĐĂŶ ďĞ ĂĐĐĞƉƚĂďůĞ͘ Ͷ ŚŝĐĂŐŽ ƌĐŚďŝƐŚŽƉ ĂƌĚŝŶĂů &ƌĂŶĐŝƐ 'ĞŽƌŐĞ ͘͘͘ ǁĞ ŽƵŐŚƚ ƚŽ ƚĂŬĞ WŽƉĞ &ƌĂŶĐŝƐ͛Ɛ ƌĞŵĂƌŬƐ ƚŽ ŚĞĂƌƚ͘ tĞ ĐĂŶŶŽƚ ĨŽĐƵƐ ƐŽůĞůLJ ŽŶ ƚŚĞƐĞ ŝƐƐƵĞƐ
cenSEI
ĂůŽŶĞ͕ ĂƐ ŝĨ ŚŽŵŽƐĞdžƵĂůŝƚLJ͕ ĂďŽƌƟŽŶ͕ ĂŶĚ ĐŽŶƚƌĂĐĞƉƟŽŶ ǁĞƌĞ Ăůů ƚŚĂƚ ƚŚĞ ŚƵƌĐŚ ŚĂĚ ƚŽ ƐĂLJ ƚŽ ƚŚĞ ǁŽƌůĚ͘ dŚĞ ŚƵƌĐŚ͛Ɛ ŵŝƐƐŝŽŶ ŝƐ ĂďŽƵƚ ďƌŝŶŐŝŶŐ ŚŽƉĞ ŝŶƚŽ Ă ǁŽƌůĚ ďĞƐĞƚ ǁŝƚŚ ĚĞƐƉĂŝƌ͕ ƐƵďũĞĐƚ ƚŽ ĨƵƟůŝƚLJ ĂŶĚ ĚĞĂƚŚ͘ Ͷ ͞DĞĚŝƚĂƟŽŶƐ ŽŶ WŽƉĞ &ƌĂŶĐŝƐ͛ ZĞŵĂƌŬƐ͕͟ ǁǁǁ͘ƵĐĂƚŚŽůŝĐ͘ŽƌŐ tĞ ŵƵƐƚ ƐŽǁ ƚŚĞ ƐĞĞĚ ŽĨ ƚŚĞ 'ŽƐƉĞů ĂŶĚ ƐĞĞ ǁŚĞƌĞ ŝƚ ŐƌŽǁƐ͕ ǁŚŝĐŚ ŝƐ ŚŽǁ / ƌĞĂĚ ƚŚĞ ƐƉŝƌŝƚ ŽĨ ŚŝƐ ƌĞŵĂƌŬƐ ŝŶ ƚŚŝƐ ŝŶƚĞƌǀŝĞǁ͘ dŽ Ă ĐĞƌƚĂŝŶ ĚĞŐƌĞĞ ǁĞ ŵƵƐƚ ďĞ Ă ďŝƚ ŶĂŢǀĞ ƚŽ ƐĐĂƩĞƌ ƐĞĞĚ ƉƌŽŵŝƐĐƵŽƵƐůLJ͕ ŚŽƉŝŶŐ ŝƚ ǁŝůů ƚĂŬĞ ƌŽŽƚ ĞǀĞŶ ĂƐ ǁĞ ŬŶŽǁ ƚŚĞ ƐŽŝů ŝƐ ƌŽĐŬLJ͘ Ƶƚ / ĚŽŶ͛ƚ ĚŽƵďƚ WŽƉĞ &ƌĂŶĐŝƐ ŝƐ ĂůƐŽ Ă ďŝƚ ĂƐƚƵƚĞ͘ ,Ğ͛ůů ƐĞĞ ǁŚĂƚ͛Ɛ ĨƌƵŝƞƵů ĂŶĚ ƚĞŶĚ ƚŚĞ ĨƌĂŐŝůĞ ƐŚŽŽƚƐ ŽĨ ĨĂŝƚŚ ǁŚĞƌĞ ƚŚĞ 'ŽƐƉĞů ƚĂŬĞƐ ƌŽŽƚ͘ Ͷ Z͘Z͘ ZĞŶŽ͕ ĞĚŝƚŽƌ ŽĨ ƌĞůŝŐŝŽƵƐ ũŽƵƌŶĂů &ŝƌƐƚ dŚŝŶŐƐ
/ ǁĂƐ ƚŚƌŝůůĞĚ ƚŽ ƌĞĂĚ ŝƚ͘ ,Žǁ ĐĂŶ LJŽƵ ŶŽƚ ǁĂŶƚ ƚŽ ŐŽ ŽƵƚ ĂŶĚ ƉƌĞĂĐŚ ƚŚŝƐ ƌŝŐŚƚ ŶŽǁ͍ Ͷ ZĞƟƌĞĚ ƌŽŽŬůLJŶ ƉƌŝĞƐƚ >ĞĞ ^ŵŝƚŚ͕ ϳϴ ͘͘͘͞ ƚŚĞ ŝŶƚĞƌǀŝĞǁ ŝƐ ĐůĂƐƐŝĐ &ƌĂŶĐŝƐ ŝŶ ƚŚĞ ƐĞŶƐĞ ƚŚĂƚ ŝƚ͛Ɛ ǀĞƌLJ ǁŝĚĞ ƌĂŶŐŝŶŐ͘ ,Ğ ŝƐ ǀĞƌLJ ĚŝƐĐƵƌƐŝǀĞ͘ ,Ğ ǁĂƐ ǀĞƌLJ ŽƉĞŶ ͘͘͘ / ƚŚŝŶŬ ƚŚĞ ƌĞĂĐƟŽŶ ĨƌŽŵ ŵĂŶLJ ŝŶ ƚŚĞ ƐĞĐƵůĂƌ ŵĞĚŝĂ ǁŝůů ďĞ ĂŶ ĞīŽƌƚ ƚŽ ƵƐĞ ƚŚĂƚ Ͷ ƚŚĞ ĨĂůƐĞ ŶĂƌƌĂƟǀĞ ƚŚĂƚ͛Ɛ ďĞŝŶŐ ďƵŝůƚ Ͷ ƚŽ ĐƌĞĂƚĞ Ă ǁĞĚŐĞ ďĞƚǁĞĞŶ &ƌĂŶĐŝƐ ĂŶĚ ƐŽŵĞ ĂƚŚŽůŝĐ ŐƌŽƵƉƐ ĂŶĚ ďĞƚǁĞĞŶ &ƌĂŶĐŝƐ ĂŶĚ ĞŶĞĚŝĐƚ͕ ǁŚŝĐŚ ŝƐ ƚŚŽƌŽƵŐŚůLJ ŝŶǀĂůŝĚ Ͷ ƉĂƌƟĐƵůĂƌůLJ ƐŝŶĐĞ LJŽƵ ĐĂŶ ƐĞĞ ŝŶ ƚŚŝƐ ŝŶƚĞƌǀŝĞǁ Ă
ƉĞƌĨĞĐƚ ůŝŶĞ ŽĨ ĐŽŶƟŶƵŝƚLJ ͘͘͘ ďĞƚǁĞĞŶ &ƌĂŶĐŝƐ ĂŶĚ ĞŶĞĚŝĐƚ͘
Ͷ WĂƉĂů ďŝŽŐƌĂƉŚĞƌ DĂƩŚĞǁ ƵŶƐŽŶ
6HSWHPEHU 2FWREHU