Inrecenttimes,thechangesandhardshipswehave beenthroughareworthrecalling.Thesepastfew monthshavebeenaseparatejourneyforall individuals—fromeverywalkoflife.Unprecedented challengesliketheseshowcasethepowerthebusiness worldholdsandhowitaffectsdailylives.Giventhe circumstances,severalcompanieshaveraisedabovethetides andarenowflourishinginthenewnormalwherehumanityco-existswithCOVID-19. Thoughwehavelearnedtoadjusttothenewchanges,thepressureandhardshipsarenot nearlyended.Entrepreneursarestillstrivingtokeepthewheelchurningandexpressing gratitudetowardstheirefforts,wetheteamof“GlobalBusinessMagazine”haveassimilateda listof“10MostInfluentialCompaniesoftheyear2021”.Wehavecoveredcompaniesacross thespectrumofsectorsincludinghealthcare,entertainment,transportation,technology,and more.
Thefeaturedcompanieshaveproventomakeanoteworthyimpactamidthecrisisandare collectivelyshapingthefuture.Theirbrimmingambitionandzealforinnovationarevisiblein theirjourneys.Wehavepennedtheseexceptionaljourneysforthereaders,whereyouwillnot onlybefamiliarwiththejourneyofthecompanybutalsotheleaderswhoaresteeringthe companytosuccess.
Apartfromthehonoraryfeaturesinthemagazine,severalothercompaniesareprogressing towardssuccessandwehopetocovertheirstoriesinthenextissue.
Untilthenkeepreadingandgetvaccinated!
Best, DanielShelby ManagingEditor TheChief'sDigest editor@thechiefsdigest.com
Editor-in-Chief : Christina Todd
Managing Editor : Daniel Shelby
Art Director-visualizers
Charles Richard
Sales & Marketing
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Business Development Executives
Racheal Williams
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Joseph Edward
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Publisher
Calvin Lloyd
Inceptedin2017,ATFXisawell-known&leadingglobal onlineForexandCFDsbrokerregulatedbytheUK'sFinancial ConductAuthority(FCA)andafewotherjurisdictions.
Startedin1979,BakerCommunicationshastrainedover 1.5millionindividualstoreachtheirmaximumpotentialin theworkplace.
Establishedin2001,theSingapore-basedcompanyhasgrown fromahumbletechstartuptoanintegratedcloud-based businesssolutionsplatformthatenablesownersinthefamily entertainmentspacetoachievegreateroperational efficiency—whilereducingcostsandincreasingprofitability
TheuniqueEhoteltechnologymergesthehotels,existing quotasandavailableoffersfromthedifferentsystemsand offersthecurrentmaximumamountofbookablehotelsandthe bestratesforeachhotelsearch.
CreativeConceptshasconceptualized,designed, manufacturedanddistributedmorethan1,500unique projectstocompletion,allwhilekeepingthegoalsof timeliness,extremequalityandreliabilityattheforefront ofourminds.
AtE2open,theteamcreatesamoreconnected,intelligent supplychain.Itstartswithsensingandrespondingtoreal-time demand,supplyanddeliveryconstraints.
OnPointconnectsbrandstotheirconsumersthrough dynamicserviceexperiencesdesignedtoreducerisk, increaseefficiency,delightcustomersandimprove bottomlines.
Kofaxintelligentautomationsolutionshelpthecustomer digitallytransformtheinformation-intensivebusiness workflowssotheycanworkliketomorrow,today
Enthoughtcollaborateswithclientsintheirdigital transformationinitiativestocreatepossibilitiesthat deliverordersofmagnitudechangesinexpertefficiency andbusinessimpact.
SantokuCorporationisdevelopsandsaleschipcarriertapes thatcarryextremelysmallpartsthatareindispensablefor promotinglightness,thinness,shortness,andminiaturization.
ATFX JoeLi Chairman BakerCommunications WalterRogers CEO Embed ReneeWalsh CEO Ehotel FritzZerweck CEO CreativeConcepts GaryAdvani FounderThebusinesslandscapeisoneofthemostuncertain territorieswhereenterprisesfailorrisetofame daily.Inthiscompetitivespace,itisachallengeto notonlysurvivebutcontinuallystayrelevantacrossthe continuumoftime.GaryAdvani,theFounderof CreativeConceptsManufacturingGrouphaslaidthe foundationofonesuchcompanythathasstoodthe testamentoftransformation.Inthe80s,Garycapitalizedon themanufacturingdemandfromtheWestandbecameone oftheleadingsuppliersforconsumerproducts.Creative Conceptsisleadinginretailinnovationformorethan35 years.ThebusinesswassoonspearheadedbyGary'stwo sons—JoeAdvani(ManagingDirector)andVinAdvani (VicePresident) Theyoungduobroughtanewvisionto thecompany.Theirexceptionalthinkingandzealfor innovationandbringingnewproductstomarketscaledthe company'smanufacturingcapabilitiesbytappingintoretail distribution,directresponsetelevisionande-commerce directly.Withtheinclusionoftechnology,theAdvani brothersworkedwiththeR&Dteamtocreateandinnovate newproductsthathavebeentrendingintheconsumer productindustry.
We aim to establish our group as a worldwide trustworthy brand that would be the first choice for any consumer when purchasing a product
Vin Advani (Vice President)
Joe Advani (Managing Director)
CreativeConceptsManufacturingGroup isafamily-ownedbusinessthatwas foundedtobeachampionforretail brandsandproductinnovatorslooking todeliverqualitylifestyleproductswith worthwhileprofits.Today,thecompany isrecognizedgloballyforitsworld-class OEMmanufacturinganddistributionof popularretailbrandsandinnovative products.Theteamhassuccessfully conceptualized,designed,manufactured, anddistributedmorethan1,500unique projects,allwhilekeepingthegoalsof timeliness,extremequality,reliability andconsistencyattheforefront. CreativeConceptsgrouphasledthe company'sgrowthinHongKong,China, USA,Italy,UK,andCanadatodayand isrecognizedforthehighlyskilled managementteamwithfastdecision making,rapidnewproductdevelopment, andspeedtomarket.
Overtheyears,CreativeConceptshas growntobeoneoftheleadingand preferredmanufacturersoftopretail brands.Thekeytosustainfornearly fourdecadeshasbeenreliability,quality, andbeingaverticallyintegrated manufacturer,thishasnotonlygranted thecompanysuccessbutalsohelpedit earncredibilitywithendconsumers. Presently,CreativeConceptsprimary focushasbeentocollaboratewith innovativeproductlineswithGlobal retailbrandssuchasEVEREADY®, MasterChef®,AmericanRedCross®, Slick®Men'sGrooming,ZABELLE™, GoTech®CordlessTechnology,LED InnovationsLABS®,and MediConcepts®.“Consumers trust in our quality and these brands trust in our vision because of experience that fulfills the strategic steps from conceptual planning, design, manufacturing, and compliance to final consumer satisfaction,”quotesVinAdvani.
Withtheadventofthepandemic,the needsofboththecustomersandretail brandshavedrasticallychanged.People areforcedtostayindoorsandavoid socialinteractions.Thenewnormalhas alsobeenintroducedtoanew opportunityi.e.theconsumers' shoppinginterestinclinedtowards groomingandwellnessproductsand retailbrandsareinneedofa manufacturerthatunderstandstheir exactrequirements.CreativeConcepts verticallyintegratedinfrastructure enabledtheteamtograspthe opportunityandserveretailersglobally.
does not have these ethics, the business will likely not survive as this is what creates a strong foundation and sustainability,”explainsJoe Advani.
TheskilledteamofCreativeConcepts consistsofexpertsfromtheirown fieldofworkandthecompanythrives ontheirexperienceandknowledge. Theuniqueverticallyintegrated moduleenablesthecompanyto maintainastreamlinedprocesswithin theassociationtoensureconsistency throughout—fromdesigningto distribution.LeadershipatCreative Conceptsfirmlybelievesthat teamworkisthebackboneforthe successofthecompany.JoeAdvani adds,“We are honored to have likeminded experienced professionals in our organization that understand the value of being a dream team.”
Pandemichasdrasticallyaffectedthe businessworldwide.Amidthe catastrophicsituation,sustainingthe businessisamammothtaskandthe leadershipatCreativeConceptshas managedtosustainthissituation.Over theyears,thecompanyhascomeacross variouschallengesbutitsethicsand corevalueshavehelpedtheteamin overcomingthesechallenges.Creative Conceptsbusinessethicsinclude honesty,consistency,teamwork,and customersatisfaction.“If a business
CreativeConceptsManufacturing Groupiscontinuallylearningfromthe customersandconsumerstoexpand theirfootprint.Inthecomingfive years,itaimstocollaboratewithmore globallyrenownedbrandsforthe productsbybringingsmart manufacturingtechnologiesand innovationsintheconsumerproducts industry Thegoalistobecomea worldwidetrustworthybrandthatwill bethefirstchoiceofanyconsumer whenpurchasingproducts.Theplanis toassimilatethousandsofinfluencers undertheumbrellawhowouldhelp theteaminpromotingtheproductsto consumersasrealandgimmick-less! “From—We use to build products, then go find an audience | To—Now we build an audience, then make the products!”concludesVinAdvani.
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CompanyName:CreativeConceptsManufacturingGroup.
Website:
2002 FoundingYear: www.creativeconceptsmfg.net
KeyExecutives(Founder/CEO)andabriefbackgroundontheperson: GaryAdvani–Founder
JoeAdvani–ManagingDirector(GlobalGroup)
VinAdvani–VicePresident
HongKong
SuiteF2|3FPhase2|HangFung IndustrialBuilding|No.2GHokYuen Street|HungHom|Kowloon|HongKong
Tel:+852-27736401/2(8lines)
Fax:+852-27736403
e:Inquiry@creativeconceptsmfg.net
China
WentianYeWorkshop|Banli DirectorialArea| LilinTown|ZhongkaiHigh-tech District|Huizhou| Guangdong|China
USA
50HarrisonStreet|Suite112|Hoboken| NewJersey07030|USA
Tel:1-201-6562077|Fax:+1-201-6562088
e:Contact@CreativeConceptsUsa.com
ITALY
ViaSantoStefano9|40125Bologna| P.IVA:03792051207|Italy
Tel:+39-3497841927
e:Contact_EU@creativeconceptsmfg.net
Joe Li Chairman
Tradingisoneoftheoldestandmostrenownedindustries globally Thecompaniesthatareinvolvedinthis industryaimtobuildtrustandreliabilityamongstthe clients.Lookingatthepresentscenarioandthepastyearorso, industriesacrosstheglobehavebeenimpactedbytheoutbreak ofCOVID-19.Similarly,thetradingindustryhasalsoshaken fromthepandemicwhichresultedinafewupsanddowns. However,withthecollaborationoftechnology,tradingismore securethanever.Inceptedin2017,ATFXisawell-known& leadingglobalonlineForexandCFDsbrokerregulatedbythe UK'sFinancialConductAuthority(FCA)andafewother jurisdictions.
ATFXoffersover200CFDinstrumentsforinvestorstotrade andfullcoverage,andcomprehensiveeducationtoolsforthe clients.Byprioritizingthesafetyofitsclients'funds,providing aseamlesstradingenvironment,andensuringthatdepositsand withdrawalsarefreeandinstant,ATFXhasbecomethe preferredbrokerformanyinvestors.InQ32020,ATFXwas rankedamongtheTop3brokersforretailFX/CFDtrading volumesontheMT4/MT5platforms.
ATFXhastwocorebusinessobsessions;technologyand service.Theadvancedtechnologyfocusesonincreasing efficiencyforthecustomers,teammembers,andotherpartners.
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ATFX promise to exceed your expectations by delivering an unparalleled online trading experience, offering an unprecedented level of service matched with state-of-the-art trading technologies.
Thecompanytakesprideinofferinga transparent,safe,andsecuretrading model.Tradingusingthelatesttechnology helpsspeedupandimprovedecisionmakingaswellasprovidingabetter customerexperience.Thisenablesthe customerstohavethebestpossible opportunitiestosucceedtradingonlinein thefinancialmarkets.Moreover,the companyensuresthefundsareheldin segregatedclientbankaccounts.ATFXis regulatedbyseveralauthoritiesensuring thecustomers'fundsarealwayssafeand secure.ItalsoadherestoEuropean directivesandfollowsregulationsfromthe EuropeanSecuritiesandMarkets Authority(ESMA).
ATFXoffersthepopularMetaTrader4 (MT4)platformwhichcanfully customize.Thispopulartradingplatform iswellrespectedandhasahighlevelof featuresandbenefits. Theplatformgivesquickandeasyaccess toarangeofmarketsandalsoallowsto tradeonthemovewithitsmobileapp.The customersgetallthefeaturesandbenefits ofMT4butalsoitscomplementarytools, whichwhencombined,offeragreat tradingexperience.TheseincludeTrading Central,DowJonesNews,and Autochartist.
Offeringcustomizedandeasilyaccessible servicescreateallthedifference.ATFX leadsamongstitscompetitorsby displayingconstantlydedicatedservices. Itsvisionistodemocratizeaccesstothe financialmarketsglobally,which underpinseverythingitdoes.ATFXputs ontheimportanceofservices-related measuresinatransparentmanner. Bringingtheclientscloserbyenhancing supportthroughitslocalrepresentatives, upgradingtheportaltoservethembetter, andprovidingeducationalwebinars, marketupdates,andtoolswillmaketheir tradingexperienceabreeze.
TheATFXmanagementteamishighly focusedonclient-orientedservices.Allthe
decisiontakenbythemanagementaims atbenefitingtheclients.Thecompany channelizestoofferthebestproductsand services,buildthebesttechnologyand educatethereadyforsuccess. “The client-centric approach is what drives us to innovate and deliver daily,” saysJoe Li,ChairmanofATFX.
Furthermore,themanagementteamhasa clearvisionandstoryforthecompany's directionfromtheoutset,ensuringthat itscorevaluesaresharedbyallthe employeesandpassedontoitsclients. Thesefundamentalprincipleshave playedanessentialroleinattractingand buildinglong-termrelationshipswithits customersandbusinesspartners.Forits retailbusiness,thecorrectbrandingand strategyhavealwaysbeenahighpriority toensurethattheclientsareleftwitha memorableandlastingimpressionof ATFX,whichinevitablyleadstoclient retention.Fortheinstitutionalbusiness, havingagloballyrecognizedbrandhas helpedtheorganizationpromoteits productsandservicestobothbusiness partnersandclientsbygivingthemthe confidencetotradewithanestablished companywithinthefinancialmarkets.
ATFXoffersthecustomerstight, competitivespreads.Meaningthat customerspaylesstoopenatrade.When payingthespread,therearenoadditional charges,customerswillonlybepaying thedifferencebetweentheBidandAsk prices.ATFX'scultureandvisionhave helpedthecompanytogetrecognized withnumerousawardsandrecognitionat aconstantintervaloftime.Ithas garneredmanyaccoladesandawards, whichstandasatestamenttoitsservices andsolutions.ATFXhasacompany culturethatrewardsandencourages excellenceineverything.The managementteamhasprioritizedthe welfareoftheemployees,resultingina motivatedteamthatworkshardevery daytodeliverthehighestqualityservices totheclients.Itsemployeesarethekey toitscontinuedsuccess.Theleadership teamisaccountableforprovidingthe
necessaryresourcestodeliverquality servicesbyinvestinginthebusinessand providingemployeeswitheffective strategies.
Overthepastfiveyears,ATFXhas receivednumerousawards.ATFX Grouphaswonawardsalloverthe world,includingEurope,Asia,the MiddleEast,andSouthAmerica.These rewardsandrecognitionaretheanswers toallthehardshipsandchallengesthe companyhasfacedovertheyears.One ofthebiggestchallengesithasfaced wastheover-demandfromasset managersandfinancialinstitutionsof providingtailoredliquidityservicefor them.Itwasnoteasytodecideonthe transitionfrombeingasuccessfulretail brokerwitharecognizedglobalbrandto becomingaretailplusinstitutional brokerwithinaverycompetitivearena. JoeLisays, “However, I see the challenge as an opportunity. We decided to expand our vision, partner with the correct technology provider, promote our company's global presence to the worldwide base with 12 regional offices, and provide award-winning customer service. Now, in the first quarter of 2021, our institutional business has successfully grown over 500% compared to earlier last year even though under the COVID-19 pandemic!”
intensity,ATFXaimstocontinuetoput thecustomerfirstandworkonvarious fintechsolutionstoimprovetheiroverall experience.Theorganizationlaunched itspremierresearchportalknownasAT PremierfortheMENAregion,where traderscangetinsightsonthemarkets fromreputablesources.Moreover,the organizationhaslauncheditsbrand-new socialtradingapplicationcalledATFX TeamUpintheLATAMmarket.ATFX planstolaunchmorefintech-based productsandservicesthatreimagine manyaspectsofaninvestor'sjourney
Inthecurrenteconomicenvironment,changehas becometheonlyprevailingconstantformost companies. Thisenvironmentofconstantchange impactsboththeemployeesandthecompanyequally,and botharebeingaskedtoadoptrapidlytokeeptheir companyviableandrelevant. Thisnewrealityhascreated pressureoncompaniesandindividualstochangetheir trainingmethodsfroman'occasional'eventtoacultureof continuouslearning. Andnow,withBaker Communications'help,predictivedatascienceisnowpart ofthesolutionportfoliobeingbroughttobear
Foundedin1979,BakerCommunicationshastrainedover 1.5millionindividualstoreachtheirmaximumpotential intheworkplace.BCIoffersproprietaryandcustom trainingsolutions,inbothvirtualandon-premise, workshopformats. Thoseworkshopsarethen supplementedwithafulllineofconsultingservicesand sellingtoolsthatnotonlyprovideadvancedinsightsinto eachsellerandsalesleader'scapabilitiesbutcreate individualizedlearningandcoachingsolutionsthat dramaticallyshortenthelearningcycle.
BakerCommunicationswasthebrainchildofJimBaker wholaidthefoundationofthecompanyover40yearsago. WalterRogerslaterbecameCEOandbelievedinthe futureofthecompanysomuchthatheultimately purchasedthecompanyfromJim. Hehasbeenreinventingitbyleveragingtechnologyanddatascienceto helpdoabetterjobofhiring,onboarding,training,and coaching. ThisshifttousingdatahashelpedpropelBCI toanindustrythoughtleader,andtheircustomerstonew levelsofsalesperformance.
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We empower our clients to reach their goals, their success is our success.
BCI'smethodologybeginswiththeir5D andSOLVEframeworks,andthen incorporatespredictivedatascienceand technologytocreateprecisetrainingand coachingpathsforeveryindividual. By mappinglearningtopicstoan individual'sskillgaps,BCIhashelpedto dramaticallyreducethetimeittakesto getsellersintothefieldselling.By focusingondataandofferingmultiple venuesfortraining,BCIisabletofill skillgaps,reinforcelearningobjectives, aswellasprovidetoolsthathelpsellers andsalesleadersreachtheirfullest potential.BCI'smethodologybeginswith assessmentsthatarecustomizedforeach customer,focusingonthespecificsales jobrole,thecompany'sindustry,andof coursetheiruniqueculture.
“BakerCommunicationshasbeen reshapedthroughourconstantcuriosity aboutourcustomers,markets, community,andenvironment,”says Walter Thiscuriosityhashelpedthe teamidentifymarkettrendsbeforehand andstayaheadofthecompetition.For instance,theCOVID-19pandemic forcedvirtualcollaborationandselling acrossmostindustries,butBaker Communicationsstartedvirtualizing theircoursewareoveradecadeearlier andhasofferedvirtualworkshopsever since.
In2007,thecompanyintroducedsales coachingformanagers,wellbeforesales coachingbecamethebestpracticefor achievingoutstandingsalesperformance. BakerCommunicationshasledthe trainingindustryininnovationsand currentlyhasplanstolaunchmanynew learninginnovations,aswellasusedata andtechnologytokeeptheirclients aheadoftheircompetition.
BCIisalwayslookingathowtobest supportorganizations,andinnovationis atthecoreofthecompany'sculture.To remainanindustrythoughtleader,Walter andhisteamchallengethemselvesto constantlyquestionthestatusquo.When
thecompanyisconstantlythinkingof waystodisrupttheirownprocessesand methodologies,theybecomebetter poisedtohelptheircustomersinaworld ofconstantchange.
Overtheyears,theconstantexperiments andinnovationshaveprovidedtheteam withampleexperienceonsupportingthe learningofindividualsellers.“Wehave learnedthatnoteveryonewillrespond tothesameapproachandthateach sellerhascertainstrengthsandareasin needofimprovement,”explainsWalter. Thechallengewastocurateatraining planwhichcanbecustomizedforeach participantwhilemeetingthedemands ofthecompanyandallwhilestill offeringthemosteffectivesales transformationsolution.Thiswasthe challengethatledtheteamtoexplore theuseofadvancedtechnologyand data.Bycombiningthebestof technologyanddata,BCIhasdelivered ontheircustomerpromisetokeepthem attheforefrontoftheirindustries.
WhenWalterRogersacquiredBaker Communications,hewasintentonreinventingandfurtherexpandingthe company'sserviceportfolio.Andasof 2021,hehasbeensuccessfulinmaking BakerCommunicationsoneofthe leadingsalestransformationcompanies intheworldasacknowledgedby leadingindustryanalystcompanies. Walterhascreatedandledmultiple businessesin13countrieson3 continents,includingBaker Communications.Currently,heserves astheChairmanandCo-Founderof CloudChompaswellastheChairman andCEOofBakerCommunications. CloudChompisasoftwarecompanythat helpsorganizationsprogrammatically assesscloudmigrationopportunities, andBCIisanorganizationfocusedon thetransformationofsellersandsales leadersthroughdataandsales enablement.BCIhashelpedcompanies likeAmazonWebServices,Stripe,SAP, andmanyothers,create,implement,and sustainsaleseffectiveness.
Alongsidebeingasuccessful entrepreneur,Walterisalsoaco-author ofthePathwaystoGrowthbookwith TonyRobbinsandhasbeeninterviewed onover100networkshowswhich includeCNN,CBS,ABContopicslike salesandproductivity Walterhasalso beenfeaturedonthecoverofElearning! MagazinewithTonyRobbinsandMarc Benioff,theCEOofSalesforce,andhas beenakeynoteatseveralevents. Presently,atBakerCommunications, Walterbelievesinandiscreatingawork culturebasedoninnovation,creativity, anddetermination.Underhisleadership, theteamishelpingindividualsachieve theirdreams.Theemployeesare challengedtothefullestpotentialand Waltersupportsthemintheireffortsto achieveworld-classperformance.That supportnotonlybenefitstheteambut alsoBCI'scustomers,whoseoutcomes areatthecoreofBCI'spurpose.
Customersarealwaysthepriorityforthe team. ThatfocushashelpedBaker Communicationscreatealoyalcustomer base.“Wethinkofourclientsasapartof ourfamilyandcarefortheminthesame way,”addsWalter.Baker Communicationshasawide-ranging customerbasethatincludesdozensof largeenterprisesthathaveworkedfor overadecadewiththecompany Interestingly,thefirstenterprisecustomer from40+yearsagoisstillacustomer today.Thecustomer-firstapproachhas beenabigcontributortoBCI'ssuccess.
Walterbelievesthattenacity,curiosity, innovation,discipline,certainty,anda greatteamhaveallbeenthenecessary factorstoprevailovertheircompetition. BakerCommunicationsiscommittedto helpingcustomersbyconstantly innovatingandleveragingtechnologyto theirbenefit.Walterconcludes,“Weare constantlylookingforsolutionstosolve painpointsforsellers.Weunderstandthe areasofstruggleforsellersandour outlookistotransformagoodsellerinto aworld-classsellerwhohasthetoolsand skillstostayaheadofthecurveand achievetheirgoals.”
Anewsetofintelligentapplicationsandtheworld's largestdirectbusinessnetworkarewaitingtopower businesstransformations.Nowfirmscanmakethe bestbusinessdecisionseverytimeusingreal-timeinformation fromwithintheiroperationsandacrosstheirchannel.It'stime tounchainpotentialbyconnectingdemandtosupplyand planningtoexecution.
WithE2open,theycanreachnewlevelsofperformanceand profitabilityandmanagealltiersofproduction,inventory, logistics,andchannelactivityfromoneplaceinthecloud.Its real-timedigitaltransformationplatformispoweredby decision-gradedata,best-in-classapplicationsandtheworld's largestmulti-enterprisebusinessnetwork.Unifieduser experiencewithadvancedanalyticsandworkflowsenables collaborationbasedonasinglesourceoftruth.
E2openaimsathelpingitsclientsovercomethecomplexities ofbringinggoodstomarketwithastreamlinedtechnology infrastructurethatisdata-driven,scalable,andall-inclusive.It offersacollaborativedigitaltransformationplatformto eliminatesilosandconnectend-to-endinreal-timetoreduce directcostsandcapturenewmarketshare.
E2openoffersanewclassofintelligentapplicationsthat connectsdemandtosupplyandplanningtoexecutionacross
E2open
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We're changing everything. We're creating a more connected, collaborative supply chain.
theentiresupplychain.Leaderscanmake thebestbusinessdecisionseverytime usingreal-timeinformationfromwithin theiroperationsandacrosstheirchannel, supplier,andlogisticspartnerecosystems.
Unified Suites for Today and Tomorrow
• ChannelShaping:Unlockthepower ofyourchannel.Makebetterplanning andexecutiondecisionswithdecisiongradedatathatextendstotheshelfand shapedemandchannelincentivesto maximizeprofitability
• DemandSensing:Howwould reducingforecasterrorsby30to40 percentimproveyourbusiness?Now youcanmakerapid,informeddemand predictionsbasedonreal-timedata fromacrossyournetwork.
• BusinessPlanning:Whetheryou're takingthefirststepbeyond spreadsheetsorseekingadvanced automation,theunifiedbusiness planningsuiteistheoneplacetobring togetherallsupplychaindataandplan youroperations.
• GlobalTrade&Logistics:Oneplace toplan,manageandautomateallyour globaltradeandlogisticsneeds–from doortodooracrosstheland,ocean, andair–andnavigateaworldof shiftingexport,importandtrade agreements.
• CollaborativeManufacturing:Gain completevisibilityintoalltiersof outsourcedmanufacturingwithafull setofapplicationsthattielot productiontoorder,quality,and logisticsprocesses.
• SupplyManagement:Fullycontrol yoursuppliernetworkandreachanew levelofperformanceforeventhemost complexdirectmaterialprocurement processes,withvisibilityand collaborationacrossalltiersofsupply.
Unlockperformance,getcloserto customers,andcaptureuntapped
opportunitieswithamorepredictive, responsive,agileandreal-timesupply chain.Digitaltechnologiesare transformingvirtuallyeverysector, acceleratingthepaceofchangeand creatinganewcompetitivelandscape. Regardlessofyourindustryorwhere youareinyoursupplychainjourney, E2opencantakeyoutothenextlevelof customerserviceandfinancial performance.
• HighTech:Becomebest-in-class. E2openpowerstheworld'smost advancedandcomplexsupply chainswithend-to-endsolutionsto drivesustainedfinancialand competitiveadvantage.
• ConsumerGoods:Getanedgein fast-movingmarkets.Stayaheadof shiftingcustomerdemandwithrealtimesensingandagilitythatflow fromtheconsumerthroughalltiers ofsupply
• IndustrialManufacturing:Break downsilosforamodernand connectednetwork.Rapidlysupport innovation,anticipatedemand,and provideanagileresponsetoserve customersbetter
• Pharmaceutical:Wininthedigital world.Stepupsupplychain excellencewithregulationcompliantsolutionstocapturenew growth,boostcompetitivenessand supportacquisitionstrategies.
• Aerospace&Defense:Strengthen yoursupplychain.Gainefficiencies, responsiveness,andcompetitive advantagewithadvanceddigital technologiesandsecureconnections topartnerecosystems.
• Oil&Gas:Mastervolatility Balancefinancialandstrategicgoals tomaximizereturns,increase efficiencies,andgaintheagilityto pursuenewbusinessmodelsin shiftingmarkets.
• TelecomOperators:Stayaheadin anewcompetitivelandscapeby
gettingclosertoconsumers, realizinguntappedprocurement efficiencies,andfurtheroptimizing returnoninfrastructure.
KnowingtheThoughtLeader
Michael Farlekas, President & Chief Executive Officer
MichaelFarlekasjoinedE2openin2015 asCEO.Inthisrole,heisresponsiblefor leadingthecompany'soverall operations,withdirectoversightofsales, marketing,professionalservices, researchanddevelopment,andstrategy MichaelbringstoE2openmorethan20 yearsofsales,marketing,andleadership experienceinsupplychainmanagement andenterprisesoftware.
PriortojoiningE2open,Michaelwasthe VPandGeneralManageratRoadnet Technologies(nowOmnitracs),the leadingprovideroflast-mileroutingand mobilitysolutionstoFortune50clients. Previously,Michaelspent11yearsat RedPrairie(nowJDASoftware)inroles thatincludedSVPandGeneralManager, IndustrialBusinessUnit,andVP, IndustrialSales.Healsohasheldsenior leadershiprolesatGATXTerminalCorp (nowKinderMorgan),anoperatorof petroleumandchemicaldistribution terminalsworldwide,andCSX Transportation,arailtransportation providerofferingcomprehensivesupply chainservices.
MichaelholdsanMBAwitha concentrationininternationalbusiness fromJacksonvilleUniversityanda BachelorofSciencedegreein mechanicalengineeringfromFairleigh DickinsonUniversity
“Unchain your potential. Tap into our expertise. We're the best place in the cloud with intelligence in every area, so let us know how we can help.”
Fritz Zerweck CEO
Whenitcomestobookinghotels,businesstravellers lookforanintuitiveandstraightforward experience.Moreover,itcanbechallengingfor themtofindahotelthatmatchesalltheirpreferences.ehotel recognizesthisneedofbusinesstravellersandhelpsthemfind therighttoolsandprocessestonavigatethroughoptionsand makethebestchoice.
In conversation with Fritz Zerweck, CEO, ehotelWewantedtomakeiteasierforcompaniesandemployeesto findhotelsrightfromthestart.Wewereconsideredtobethe pioneersofhotelsearchportalswhenwedevelopedour technologytwentyyearsago.Wewerealsodrivenbythe specialserviceconceptofmaking(business)lifemucheasier forourcustomers.Bothapproachesarestillfirmlyembedded inourcorporateculturetothisveryday We'reanosurprise package,andourgrowthisastransparentasourofferings.
Thefactthatwecannowofferpackagesthatinclude everythingfromtravelbookingstosettlementaccountingand alsocurrentlyhaveagood7millionhotelsinourportfoliois nosurpriseaswehaveneverlostsightofourgoals.
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We believe in friendliness, reliability and transparency. We believe in them because it's in our DNA and our customers benefit from this too.
tellusaboutthechallengesthatyouhad togothroughinyourinitialyears.
Itwascertainlyachallengetoputour visionofinnovativeWAPtechnologyinto practiceinthebeginning,buttherewere alsochallengesthateveryyoungcompany probablyknows.Weneededtoachievea certainlevelofbrandrecognitioninorder tobuildacustomerbasethatwouldallow ustohaveachanceinthemarketasa hotelbookingportal.Weachievedthis primarilybyofferingcustomisedsolutions forsmallandmedium-sizedcompanies andbybeingthefirstbookingplatformto beabletoactuallycompareofferings.
Ourapproachofsimplifyingthesearchfor cheaphotelroomsandtheassociated bookingprocedureforbusinesstravellers andcompanieswasoriginalanditstillis. Incontrasttolargeportalsthatattract customerswithdiscountoffersandbest pricepromises,ehotelstilloffersreliable METASEARCHtechnology.And,from theoutset,weemployneitheradvertising tricksnorunclearbusinessmethods.This continuestopayofftothisday.
Howsuccessfulwasyourfirstproject rollon?
Wedidn'thaveafirstproject;weoffereda searchenginethatworked.Ourcustomers trustedusthatwewoulddiscloseallthe availableinformation,andtheywouldfind suitablehotelroomsaccordingtotheir criteria.Ofcourse,thetechnologydidn't alwaysworkproperlyinthebeginning andwediscoveredthatcustomersthink differentlythanwehadpredictedand programmedforduringthetestphase,but that'sonlynormal.
Tothisextent,itcanbesaidthatwewere successfulrightfromthestart,even thoughthefirstfewcustomerclicksdidn't bringusanymonetarygains.Italsotook usawhiletobecomeprofitable,afterall, wehadmoreemployeesthancustomers duringthoseearlydays.
Howhaveconsumerresponses motivatedyoutoshapeyour offerings/growthecompany?
Wehaveachievedanextremelyhigh levelofsatisfactionamongour customersandthathasalwaysbeen importanttous.Ofcourse,ourservice sometimesreceivesacomplainthere andthere,butthesearerarelythings thatwearetoblamefor,andalways thingsthatwecanclearup.Wetake careofit.
Ourcustomers'wishesinspiredusto customiseourbillingservicessothat wecouldaccommodateawidevariety ofsystemsandcompanyphilosophies. OurcomprehensiveMETAsearch technologyiscomplementedby integratedpaymentandbillingsolutions –that'sthekey.
Isyourcompanya'leaderor follower'?Doyouformulateyour owncorevalues?
Wearepioneers–alwayshavebeen,so weseeourselvesasleaders,not followers.Ourideasareoriginal,and weareconstantlydevelopingnewideas. Ourvaluesarehonesty,reliability, openness,diligenceandcreativityifthat countsasavirtue.
Weareateamthatworkstogether, developsideastogetherandcelebrates successestogether,sonooneinour teameverhastowonderhowtofigure outhowtooptimiseresultsby themselvesorwhichissuesneedtobe tackled.Everyonethinkstogether.
Trustisadifficultattributeto measureandadelicatedynamicto maintain.Howdoyoumaintainthis withyouremployees?
Wedon'tseetrustasafeatofstrength. It'sabasicprincipleforus,andthis philosophyhasworkedverywellforthe past20years.It'scomparabletoany
relationship;ifyouhaveanydoubts,the endisinevitable.Afterall,youcan't activelyorspontaneouslyprovethat youdeservetrust,canyou?
Ifyouhavetolistafewfactorsthat havebeenthebiggestassettoyour organisation,whatwouldtheybeand why?
Ouruniqueideanotonlyoffersbusiness travellersacomprehensivehotelroom searchservicebutalsoallowsusto tailorthesearchandinvoicingsolutions tocompanyrequests.Filtersbasedona company'sspecificationscanbeapplied immediatelyduringthesearchprocess. Oursecondassetisouremployees,who canidentifywithehotelandwho supportourserviceconcept. Furthermore,ourvaluesandapproach toprovidingtransparencyandfairness toclientscancertainlybeconsideredan asset.
Wheredoyouseeyouandyour companyacoupleofyearsfromnow?
Weseeourselvesbeingonthemarket foralongtime,that'sforsure.Besides that,weareconstantlyworkingon improvingourselves.Wealsowantto bridgethelastgapsinoursystemfor companiesinthefieldoftravelbooking inordertoofferthemacompletedigital cycle.Despiteenormouscustomer satisfaction,wenevertakeoursuccess forgranted.
Fritzhasbeenleadingtheoperationsat ehotelastheCEOsince2006.Heisan economicsgraduateandafinancial expert,whoconsiderscustomer satisfactionandteamworkabove everythingelse.Asaproactivethinker andinnovator,hiscontributionto creatingehotel'smeta-search technologyhasbeeninvaluable.
AFamilyEntertainmentCenter(FEC)isessentiallya smallamusementparkorentertainmentzonethat typicallyserveslocalcommunitiesinbigandsmall cities.FECsaredesignedtokeeptheentirefamilyengaged, generallyatasignificantlylessper-personcostthana traditionalamusementpark.Withtime,theproliferanceof FECshasgrownexponentiallyandmoresuchcentersare emerging.Tothriveintheincreasingcompetition,FEC businessownershavetoadaptseveralnewbusinessstrategies andsolutions.
CompanieslikeEmbedarecateringtotheneedoftheFEC businessownerswiththeirrobustandcutting-edgesolutions. Establishedin2001,theSingapore-basedcompanyhasgrown fromahumbletechstartuptoanintegratedcloud-based businesssolutionsplatformthatenablesownersinthefamily entertainmentspacetoachievegreateroperational efficiency—whilereducingcostsandincreasingprofitability
Embedrosethroughtheranksrapidly,establishing partnershipswithtechgiantssuchasAWS,Google,and Apple.Thecompanybuiltacomprehensiveandholistic consumerexperiencebyconstantlyinnovatingand brainstormingcreativeideasandcultivatingclose-knit relationshipswithcustomersandpartners.Withover1000 customersand3000installationsaroundtheworld,itisa worldwideleaderoftheintegratedcashlessbusiness
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Our technology system pays for itself, and while that is great, I am more interested in partnering with our customers to transform their businesses
managementsystemsandsolutionsfor familyentertainment,amusement,and attractions.
Embed'ssoftwareplatformTOOLKIT allowsbusinessestohavereal-time visibilityandcontrolacrossitsentire operationwithafullrangeofgames management,real-timeprizeinventory, guestpartyplanning,bookingsviamobile, andintegratedpoint-of-salesincluding bundlesandupsellpackages.Alongside this,thecompany'ssolutionsuiteincludes hardwaresolutions—contactlessarcade debitgamecardreaders,re-definedRFID wristbandsthatcombinesfashionand textiledesignswithvariousmaterialsand technology,stunninggamecardsdesigns, andself-servicekiosks—totransform businessesintoacompletelycashless consumerexperience.
Thenext-generationaward-winning MobileWalletsolutiondevelopedby Embedfurtherbolstersthecompany's cashlessfeatures.Launchedin2019by Embed'sCEOReneeWelsh—a formidableaward-winningAustralian entrepreneur—theMobileWalletallows customerstoaddvirtualgamecardsto theirAppleWalletorGooglePay, enablingcontactlessgameplaywithvirtual gamecardsthatcanbereloadedanytime, anywhere.Thisbreakthroughtechnology makesEmbedtheonlynon-banking finance-paymentorloyaltycardbusiness andbrandcardthatsitsintheconsumers' mobilewalletwithnoappdownload required.MobileWalletisalsotheonly FECbusinesssolutionthatisAppleiOS andGoogleAndroidcompliant.
Embed'suniquemethodologyof developingrobustsolutionsisthesecret behinditscontinuedvisionaryhistoryand advancedtechnologyofferings. The companyensuresguestcentricityby researchingconsumerbehavioraswellas industrytrends.
“Whether it is observing guest journey in a venue or going through research papers, we analyze how we can bring the data together and ultimately enable business owners to improve the guest experience while increasing profitability,”assertsRenee.
Furthermore,Embedmeticulously trackstechnologicaladvancementsin otherhyper-competitiveindustriesand partnerswiththebest-in-classproviders tobringthemtoFECcustomers.
TheCOVID-19pandemicposeda myriadofchallengesforentertainment businessowners.However,duringthe crisis,Embed'ssolutionsturnedoutto bethebestsolutionsforthemtomeet customerexpectationsanddelivera superiorguestexperience.Their customersareusuallymorehygieneconsciousandcautiousofsafety The low-touchfeatureofthecompany's integratedsolutionensuresguestsafety andsatisfaction.“We enable our clients to offer effective next-level contactless experience within their venues, helping them connect with the guests at a deeper level,”addsRenee.
Duringthecrisis,Embedshowcasedan entrepreneurialresponsetocritical situationswhileupholdingcorevalues. Withamusementandattractionbeing oneofthehardest-hitindustriesdueto thepandemic,thecompany'sclients wereimpactedandstruggledtoreopen theirFECs.Demonstratingitsmission toenable,empower,andeasethe businessoffun,Embeddeclaredits commitmentstotheindustry'srecovery bygivingawaytheMobileWalletfor freein2020.Embedextendedthis giveawayuntil2021.
Embedpivoteditsstrategyandworked insix-weekcyclesofinnovationtoroll outasequenceofindustry-supporting initiatives.InMarch,Embedhuddled
withtheindustrytospotlightindustry insiders—whosharedtheirstrengthand leadershipvia#EmbedLive(over100 videosegments)andpublishedfree insightwhitepapers,aswellasalmost 100blogstosupporttheindustry throughtheuncertaintimes.InApril, thecompanyimplementedtheCOVID19ReliefAct—givingthelatestawardwinninginnovation,theMobileWallet toeveryoneforfreeforoneyear
InMay,EmbedlaunchedtheCOVID19ResourceCenterwhichincludesan arrayoffreetoolsfortheindustry Additionally,inJuly,thecompany demonstrateditscommitmenttothe industrybyjoiningthefighttoeradicate COVID-19withanewapproachto hygieneprotection—EmbedHygiene Defenceproducts—100%natural,nontoxic,hygieneprotectionthatissafefor families.Reneewasthefacebehind Embed'scommendablesuperhuman effort.Sheregularlycommunicateswith variousclients—frommulti-siteto small-scalebusinesses—listeningto themandincorporatinginsightsto Embed'sofferings.Herpassionand deepexpertisewereinstrumentalin enablingthecompanytotransformits businessandhelpclientsreinvent themselvesduringthepandemic.
Introducinggame-changinginnovations andpioneeringtheindustry's transformation,Embedcontinuestobe atrailblazerintheFECindustry The companymakesitsmarkbyprovidinga win-winsituationforbothguestsand clients.EnunciatingEmbed'sfuture plans,Reneeconcludes,“Nothing makes me happier than to hear my customers tell me how Embed's COVID-19 Relief Act has helped them thrive during the pandemic. We look forward to continuing to empower, enable, and ease the business of fun for our customers as they begin a new chapter in the industry's post-pandemic recovery.”
Creativedisruptionindigitaltransformationdepends ondigitalskills.Thereissignificantbenefitfrom implementingtechnology,forexampleinhowdata isorganized,accessedandshared,orspecifictoolsfor specificworkflows.However,theseadvances,while acceleratingworkflows,donotfundamentallychange anythingintheorganizationorhowitruns.Theeffectsare local.
Enthoughtencouragespeopletothinkdifferently,operate differently,andthinkmorebroadlyaboutwhatispossibleto trulydelivertransformativebusinessresults.
Enthoughtwasfoundedin2001whenCEOEricJoneswas doingpostdoctoralresearchinelectricalengineeringatDuke UniversityusingthePythonscientificsoftwarestack.He recognizeditspotentialtosolvetoughscienceproblemsand removedrudgeryfromtheworkoftechnicalpeople.Eric begandevelopingitandnetworkingtoenlistlike-minded expertstojoinhim.
ToacceleratetheapplicationofPython,in2002Eric initiatedthefirstSciPy(ScientificPython)conferenceat CalTech,joinedbyabout35like-mindedscientists.Thisled Enthoughttoconsultingengagements,training,andalmost
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We believe in friendliness, reliability and transparency. We believe in them because it's in our DNA and our customers benefit from this too.
20yearslater,atoolkitofspecialized softwareandinfrastructuretechnologyto collaboratewithclientstotransformtheir business.AndSciPy?Nowanannual eventofover800inAustin.
DigitalTransformationDefined
MikeConnell,VPOrganizational Transformationprovidesadefinitionof digitaltransformationforbusinesses wherescienceiscriticaltosuccess. Buildingonthis,Mikesetsoutthework necessarytotransformanorganization. Truedigitaltransformationdelivers ordersofmagnitudeperformance improvements,creatingnewpossibilities andremovingsignificantdrudgeryfrom theworkofscientistsandengineers.
Laboratoriescanoffersignificant improvementsinefficiencyandresults throughdigitaltransformation.These improvementsareonlyrealizedthrough anintegratedapproachthataddressesall elementsofdigitalmaturity.
TheDigitalTransformationTechnical LeadersProgramisamulti-yeareffort designedtodevelopscientistsand engineersintodigitalscientistsand engineerswhowillbecomethetechnical leadersoftomorrow Througha combinationoftrainingand apprenticeship,realproblemsfromthe workplacearetakenon.Real-time applicationoftechniquesensuresthat relevantknowledgeisgainedthroughout theprogram.
Theprogramempowersscientistsand engineerstousecomplexdigitaltoolsto solvetoughtechnicalproblems,often creatingentirelynewworkflowsthatcan transformthewaytheyworkand acceleratescienceinnovation.
Theprogrambeginswithaunique,multiweekImmersionTrainingcourse.Thisis anintensive,apprenticeship-likeprogram designedtoprovidescientistsand
engineerswithafoundationofcore digitalskillsfoundedonthePython codinglanguage.Therealityisthat workingonrealprojectsisthefastest waytoacquireknowledge.Enthought encourageattendeestocometothe programwiththeirowntechnical problems,whicharecollaboratively solved.Programparticipantsoften workonprojectsthatareasourceof drudgeryintheirwork,where AI/machinelearningtechniquescan turndaysandweeks'worthofwork intominutesandhours.
Enthoughtbreaksdigitalmaturityinto fivecategories.Inexperience,this allowsmanagementtodevelopa strategyandplanfortheinvestmentto 'facilitateandaccelerate transformation',inparallelwith deliveringearlybusinessresults.These categoriesalsoallowindividualsand functionsacrosstheorganizationto understandwheretheyfit,andwhat needstobedone.
Enthoughtisateamofscientistsand engineerspassionateaboutsolving problemsandremovingdrudgeryfrom theclients'workthroughadvanced computingtechniquesandinnovative workflows.Quitefluentinthelanguage ofscience,90%oftheteamhold advanceddegrees,and65%holdPhDs. AnumberofEnthoughtscientistshave mademajorcontributionstoscientific computingaswell.
Thefirmcollaborateswithclientsto defineopportunities,developscientific software,craftenablinginfrastructure, andtraintheirexpertsin apprenticeship-styleprogramsto developnewtechniquesand workflows,fundamentallychanging howclientswork.Ithastransformed theprocessesoflaboratoriestodeliver
ordersofmagnitudeperformance improvements.“We help our clients see, then realize the possibilities for order of magnitude improvements through modeling, automation and simulation. Foundational to this is increasing the digital maturity of the organization, through data and infrastructure, digital tools, expert skills, and management engagement,” saysthecompany
Enthoughtseesunlimitedpotentialfor businessimpactthroughadvanced scientificcomputingtechniquesandthe innovativeworkflowstheyenable, createdbyanewgenerationofdigital scientists.Thisistruedigital transformation;aprocessoffacilitating andacceleratingthejourneyofan organizationasitincreasesitsdigital maturity,throughitsdataand infrastructure,digitaltools,expert skills,withcommittedmanagement.
EricholdsbothaPh.D.andM.S.in electricalengineeringfromDuke UniversityandaB.S.E.inmechanical engineeringfromBaylorUniversity Widelyknownasoneofthefounding fathersofPython'sscientific community,Ericdrivesbusiness growththroughdigitaltransformation.
Formorethan15years,hehasbeenan innovatorinapplyingmachine learning,imageprocessing,3D visualization,andparallelcomputing toelegantlysolvethemostcomplex businessproblems.
PriortofoundingEnthoughtin2001, Ericfocusedonnumerical electromagneticsandgenetic optimizationinthedepartmentof electricalengineeringatDuke University.
Kofax'sIntelligentAutomationsoftwareplatformhelpsorganizations transforminformation-intensivebusinessprocesses,reducemanualwork anderrors,minimizecosts,andimprovecustomerengagement.It combinesRPA,cognitivecapture,processorchestration,mobilityandengagement, andanalyticstoeaseimplementationsanddeliverdramaticresultsthatmitigate complianceriskandincreasecompetitiveness,growth,andprofitability
Kofaxprovidesarapidreturnoninvestmentforover20,000customersinfinancial services,insurance,government,healthcare,supplychain,businessprocess outsourcing,andothermarkets.Kofaxdeliversitssoftwareandsolutionsthroughits directsalesandservicesorganizationandmorethan650indirectchannelpartners andintegratorsinmorethan60countriesthroughouttheAmericas,EMEAandthe AsiaPacific.
Inorganizationsthatworkliketomorrow,analyticsisthefoundationforknowledge workandinformeddecision-making.Employeesareempoweredwithtimely insightsthatenableatrulytransformativeapproachtosolvingbusinessproblems andenablinghigh-valueconversationswithcustomers.
WhendeployedaspartofanIntelligentAutomationplatform―whichincludesRPA andother"smart"capabilitiessuchascognitivecapture,processorchestration, digitalmessengerande-signature―analyticinsightsenableorganizationstoachieve anevendeeperunderstandingoftheirend-to-endoperationalperformanceand compliance.Thiscandrivenewopportunitiesforprocessefficiencyimprovement andenterprisedeploymentatasubstantiallylowercost.
Employsoftwarerobotstoautomaterepetitivetasksandmanualprocesses, enhancingtheworkofhumanworkersbyenablingthemtofocusoninnovative, customer-focusedinitiatives.WithKofaxRPA,delegatetime-consumingmanual taskstoadigitalworkforce,andelevateemployeestomorestrategictasks―all whileleveragingyourexistingITinfrastructure.
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The Kofax Intelligent Automation platform helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement.
Reynolds Bish CEO
CognitiveCapture
Modernizeslow,manual,error-prone,or expensiveprocessesrelatedtoprocessing documentsandelectronicdata.Productsinclude KofaxCapture,KofaxTransformation,Kofax VRSElite,KofaxExpress,Atalasoft,Kofax OmniPage,KofaxMobileCapturePlatform, KofaxMobileCaptureSDK,KofaxMobileBill Pay,KofaxMobileCreditandDebitCard, KofaxMobileDepositCapture,Kofax AutoStore,KofaxeCopy,KofaxeFlow,Kofax mobiFlow
ProcessOrchestration
Improvehigh-valuecustomerjourneys, streamlineoperations,andexploitnewbusiness opportunities.ProductsincludeKofax TotalAgility,KofaxClaimsAgility,Kofax Optitrade,KofaxCommunicationsManager, KofaxCommunicationsServer,Kofax OnboardingAgility
AdvancedAnalytics
Increasevisibility,gaindeepoperational insights,reducerisk/non-compliance,and eliminateoperationalinefficiencies.Products includeKofaxInsight,KofaxMonitor,Process Intelligence.
Mobility&Engagement
Improvetheefficiencyandeffectivenessof customerandotherstakeholderengagement. ProductsincludePowerPDF,Kofax ControlSuite,PaperPort,MobileIDVerification andFacialRecognition,FraudOne,SignDoc, KofaxSafeCom,KofaxCopitrak,Kofax Equitrac,KofaxBusinessConnect,Kofax OutputManager
APAutomation
Streamlineend-to-endAPprocessesandboost productivity,reducecosts,andincreasedata visibility
• ReadSoftOnline:Leveragethisbest-inclassSaaSinvoiceprocessingplatformto transformyourinvoiceprocessing.
• ReadSoftProcessDirector:Orchestrate yourentirefinancialprocessfromprocureto-pay,order-to-cash,andrecord-to-report.
• KofaxIPAgility:TransformAPwith enterprise-levelinvoiceprocessing.
• KofaxAPAgility:PairedwithIPAgility, APAgilitystreamlinestheaccounts payableprocess.
• ReadSoftInvoices:Easilyautomate thescanning,extraction,and transformationofinvoicedata, regardlessofformat.
• InvoicePortal:Effortlesslysendand receivee-invoiceswithcustomersand suppliersfromaroundtheworld.
• ReadSoftSupplierPortal:Seamlessly manageandimprovesupplier relationshipswithacloud-based solution.
• MarkView:OptimizeyourAP processingautomationforOracle EBS.
TheKofaxGlobalPartnerProgramdelivers themostcomprehensivecognitivecapture, financialprocessautomationanddigital transformationcapabilitiestopartners aroundtheglobe.AspartoftheKofax partnerecosystem,itspartnersoffer industry-leadingsolutions,services, support,hardwaresolutions,andthe opportunitytoWorkLikeTomorrow— today
TheKofaxGlobalPartnerecosystem includescustomizedprogramsthatwork withyouruniquego-to-marketstrategyand offervaluablerewards.
SolutionProvider:ThetieredKofax SolutionProviderprogramrewardspartners whoinvestinthecapabilityandexpertise todelighttheircustomersbyreselling, supportingandservicingKofaxsolutions.
• GlobalSystemIntegrators:Kofax SystemIntegratorPartnersplaya pivotalroleattheintersectionof software,sales,deliveryandservice, drivinginnovationandgrowth.
• AlliancePartners:AlliancePartners providegreatervaluetocustomers withtestedandproven,best-of-breed solutionsthatintegratewithKofax solutions.
• OEMTechnologies:Savevaluable developmentresourcesandgetto marketfasterbyleveragingKofax's mature,industry-leadingtechnology andexpertise.Partnersworkwithour openarchitecturetointegratetheir ownsolutioncomponentsfortargeted markets.
• BusinessProcessOutsourcers: BusinessProcessOutsourcerspartner withKofaxtocreatefaster,more automatedworkflowsthat revolutionizelegacypaper-based processes.
• Distributor:Kofaxleverageshighly skilled,authorizeddistributionaround theworldtosupportitspartnersin theirlocalregions.
• GlobalStrategicPartners:Kofax partnerswithenterpriseleaderslike Ricoh,XeroxandKonicaMinoltato bringyouafullarrayofsolutionsfor yourspecificbusinessandtechnology needs.
ReynoldsBish
ReynoldswasnamedCEOofKofaxin 2007.Inadditiontocreatinganewvision forthecompany,hehasdrivensubstantial strategicchangethroughoutthebusiness leadingtosignificantgrowthinrevenues, operatingincome,andshareholdervalue creation.PriortoKofax,heco-foundedand wasCEOofCaptivaSoftwareCorporation, aleadingproviderofinputmanagement softwareandservices,andaNASDAQ listedcompanythatwasacquiredbyEMC CorporationinDecember2005.Reynolds waspreviouslyCEOofUnibaseSystems, Inc.,aprivatecompanythatrevolutionized thedataentrymarketbyprovidingsoftware andsystemsonindustrystandard,open platforms.Hewasalsoaco-founderand CFOofCovalentSystemsCorporation,a venturecapital-fundedprivatecompany thatwasaleadingproviderofdata collectionandproductionmanagement systemsforcommercialandin-plantprint shops.HealsoservedasCFOofFafco, Inc.,aNASDAQlistedcompanythatwasa leadingproviderofsolarheatexchangers, andwasaCPAwithPriceWaterhouse.He isarecognizedindustryspokesperson, honoredasanEntrepreneuroftheYearby Ernst&Youngin2003,andnameda DirectoroftheYearbytheCorporate DirectorsForumin2008.Heholdsa BachelorofScienceinBusiness AdministrationfromthePennsylvaniaState University
OnPointconnectsbrandstotheirconsumersthrough dynamicserviceexperiencesdesignedtoreducerisk, increaseefficiency,delightcustomers,andimprove bottomlines.Thefirmcombinesfourpowerfulelementsto connectbrandstotheirconsumersthroughgreatservice experiences.
• Aveteranteamwith65+yearsofserviceexperience focusedondeliveringwarranty,contract,andfieldservice excellence
• Long-termrelationshipswithworld-classinsurersthat carryfinancialrisk
• Aglobal,omnichannelservicemanagementplatform configuredtoprovidepositivecustomerexperiences
• Avetted,high-touchproductrepairnetworkexpertly managedtodeliverexcellentservice
OnPointprovidesserviceintheAppliance,Electronics,HVAC, PC,andMobileComputingandEmergingTechnology Verticals.
OnPoint'sclientsincludeexistingandemergingoriginal equipmentmanufacturers,deviceandcomponent manufacturers,retailersande-tailers,andserviceproviders.Its clientsbenefitsignificantlyfromitsexperience,global relationshipsandtechnology.OnPointaccomplishesthis throughthefollowing:
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We make your consumer our focus through service contract and extended warranty products.
• Significant,highlyprofitable,recurring revenuestreams
• Differentiatedserviceofferingfocused onexcellentcustomerservice experiences
• Comprehensive,turnkeyservicethat minimizesclientefforts
• Consumerinteractions
• Competitivepricingduetolow infrastructurecosts
Consumers
OnPointWarrantyprovidesgreat, omnichannelcustomerserviceexperiences throughinnovativewarrantyproductsfor everynewandexistingproduct,including:
• Comprehensive,convenient,valueaddedserviceprogramsthat complementneworpreviousproduct purchases
• Omnichanneltechnologywhich providesconsumerstheabilitiesto registerproducts,purchaseservice plansandproducts,self-entitled, scheduleservice,andstayintouch withservicepersonnel
• Vetted,hightouch,globalservice networkdeliversrepairandservice fulfillment
• Additionalvaluewhenthecostof productrepairorreplacementis prohibitive
OnPoint'ssolutionsarebuiltonsolid underwritingrelationships,omnichannel consumertechnology,arobust,AI-driven serviceadministrationplatform,andan expertlymanagednetworkofserviceand partproviders.Theyaredesignedto mitigateriskanddriverevenueforclient brandsandunderwriterswhiledelivering thebestcustomerserviceexperienceson newandexistingproducts.
OnPointWarrantyworkswithexistingand emergingglobalOEMstoreinsure warrantyexpenses,offloadingreserves throughfixedcostinsurancepolicies. OnPointhasrelationshipswithavariety ofglobalinsurers,allowingustosecure thebestpolicytermsandpricingforyour products.Someofthelargestbrandsinthe worldrelyonOnPointWarrantytoreduce riskandoffloadwarrantyexpensesand reserves.
OnPointWarrantyreliesonitsteam's65+ yearsinthewarranty,contract,andservice industriestocraftcontractandservice solutionsthatfocusonthecustomer experience.Ithelpsbrandsconnectwith theircustomers.Theseproductsprovide valuableproduct-enhancingservice deliveryforalltheproductsyour customersown.
OnPointWarrantyunderstandswhat's wrongwiththehomewarrantyindustry.It capitalizesonitsteam's65+yearsinthe productwarrantyadministration,service contractandextendedwarrantyindustries tomakeitright,bycraftinghome warrantysolutionswhichdeliverexcellent customerserviceexperience.OnPoint's homewarrantysolutionsprovide consumerswithpersonalizedcoveragefor awiderangeofproducts,inconjunction withaservicecontractandon-demand servicespurchasedannuallyorviaa monthlysubscription.
AccidentalDamageandLossplans providesimple,yetcompellingconsumer protectionformobileproductstoserveas yourconsumers'lifelinetofamily,friends, andcolleagues.Itsplansaresoldstandaloneorbundledwithaservicecontract andextendedwarrantycoverage.OnPoint Warrantyhelpstheirconnectedconsumers stayconnectedthroughvaluable,product enhancingservicesforallthemobile
productsyourcustomersown,driving loyaltyandhigherlifetimevalueofevery consumerrelationship.
OnPoint'steamofproductservice veteranshas65+yearsofexperiencein themanufacturing,insurance,warranty, servicefulfillment,andservice administrationtechnologyverticalsto helpyoudeliverthebestcustomer serviceexperiencespossibleinthe industry
WarrantyServiceSoftwarethat ImprovesOperationsandthe CustomerExperience
OnPoint'steamunderstandswhatittakes tomanageaservicebusiness,having managedsomeofthelargestOEMand TPAservicenetworksintheworld.Its world-class,omnichannelsolutionhas beenbuilttodeliverthebestservice experiencesandthemostcost-effective processesforyourorganization.
OnPointoffersmanufacturersandODMs efficientandcost-effectivelogistics programstoimproveservicedelivery
TheThoughtLeadership
ChrisSmith,CEO
With32yearsintheconsumer electronicsandtechnologyindustry, Chrisisaseasonedcontract,service,and CXveteranwithexperiencehonedat Samsung,AIG,ServicePower,GEand MontgomeryWard.
Chrisservesasaboardmemberof EncompassSupplyChainSolutionsand wasawardedbyNESDAasPersonofthe Year2019,NationalFriendofServicein 2017,theRichardMildenberger
OutstandingNationalOfficerin2017,the NationalElectronicsServicingDealers Association,theNESDAPersonofthe Year2015andtheGeneralElectric President'sAwardforServicein1999. Heisalsoacertified6SigmaGreenBelt.
Inthisageofoverflowinggoodsandintensifyingcost competition,thefocusisoncreatingideasandthoughts, notthings–saysSusumuMatsuda,Directorof InformationTechnologyoperationsdepartmentatSantoku Corporation.Hebelievesthatoneofthemostvaluablethings intheworldisthesoftwareservicethathasthepowerto directlytouchpeople'shearts.Matsudasaysthatthereisa greatneedtoestablishameanstoinfluencepeople'semotions andmakejudgments,suchas"feelingwhatIhavepresented," "feelinghappy,""feelingchange,""wantingtodoit,"and "wantingtoavoidit,"etc.Itistheneedofthehourto establishanorganizationthatrealizesthesethingsandcan makethesethingshappen.
Inthelightoftheabovementioned,wearethrilledtopresent youSantokuCorporationCo.Ltd.andMr.Susumu Matsuda,underwhoseleadership,thecompanyhasbeenable toreachthepositionwhereitistoday
We had the pleasure of interviewing Mr. Susumu Matsuda, who was kind enough to share his journey with us. The following is an edited excerpt from the interview.
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We have realized that disaster reproduction is the most effective way of influencing human susceptibility because it matches the human image and is the most important way to recreate the senses beyond the visual.
Howhaveyouexpandedthecompany anditsofferingsovertheyears?
Fromthe1990s,3D-CADbegantobe usedinproductdesign.However,3Ddata wasnotusedinthesubsequentprocess, andwewantedtomakeeffectiveuseofit. In2001,westartedthebusinessby assumingtheuseofVRtechnologyasa meansofutilizingtheCADdatacreated bythedesignprocessinsubsequent processes.Everytimewedevelopeda skillssimulationusingVRtechnologyin responsetothemarketdemand,cost performancewasrequired.
Asaresult,themarketdemandedthe virtualexperienceofdangerousconditions thataredifficulttoreproduce.Toimmerse oneselfinthevirtualspace,sensory reproductionotherthanvisualperception isrequired,sowehavebeendeveloping devicesthatreproducethetactilefunction accordingtothedemandedvarious dangerousreproductioneventsandhave beenrespondingtothedemandby increasingthesensorynumber
Howsuccessfulwasyourfirstproject rollon?
Inthefieldoftrainingsimulations,there aremanycaseswherespecialized knowledgeisrequired,andwehavethe opportunitytolearnvariousspecialized knowledgedirectlyfromourclients. Duringthisprocess,itisnecessaryto listentotheneedsandbuildthe developmentspecificationstogetherwith ourclients.Ourstyleofdevelopmentisto joinourclientsfromthespecification studystageandbuildthespecifications togetherwiththemwhileconsultingthem.
Inthebeginning,theprojectwasa collaborativeworkwithaJapanese nationalresearchinstitute,sochallenges tonewfieldsarealwaysincluded.The projectproceededinthedirectionof findingnewmethodswhileovercomingit. Byrealizingthefunctionsthatchallenged researchinstitutes,asimulatorforantiterrorismmeasuresatnuclearpower
plants,andasimulatorforstudying decommissioningofnuclearpower plantshavebeendevelopedand accumulatedasindividualfunctionsand methods.
Intheever-changingmarket scenario,howhaveyoumanagedto maintainastrongreputationforyour company?
Wehavebeenprovidingapersonalized servicefor20yearsbylisteningtoour customers'requirements. Duringthe developmentprocess,itisextremely difficulttocreateaproductthatmatches thecustomer'simage.Thisisbecause thatimageisonlyintuitive.Amismatch betweenthecustomer'simageandthe productatthetimeofproduct completionisamajorobstacle.Based onthisexperience,wesetupa philosophyforproductdevelopment andaskedourcustomerstounderstand itinadvance.Wecallthisphilosophy theCyclonePhilosophy
TheCyclonePhilosophyisasystemto reducediscrepanciesintheimageofthe productbyhavingthecustomerusethe productatthestageofprototyping, receivingfeedbackfromthecustomer forimprovements,andmaking corrections.Thesoftwaredevelopedby thismethodwillimprovethequalityof educationandcontinuetoevolve.
Wheredoyouseeyouandyour companyacoupleofyearsfromnow?
IfJapan'sconceptofsafetyisaccepted aroundtheworld(whichIbelieveitis), therearemanypeoplewhounderstand ourphilosophyandagreewithouridea ofsafetybeyondculturalandnational differences.Themethodweuseto communicateistoappealdirectlytothe sensoryorgans,whichenablesusto communicatemoreintuitivelyand beyondthelanguagebarrier.Therefore, itmaytakesometimeforpeopleto learnandrecognizethegoodnessofthe product,butoncetheyunderstandit,it willpermeatethesocietyasacommon communicationmethodformankind. Besides,webelievethatthismethod canbeusedbyvariouspeoplein differentcountries.Consideringthe above,webelievethatourcompanyis nowrequiredtobeglobal,andweare changingouroperationtohaveseveral locationsoverseas.
Susumuspecializesinimageprocessing technologyandwasengagedin developmentfor13years.In2007,after developingadisasterresponsetraining simulator,heconceivedtheideaofa RiMMtoincreasesafetyanddeveloped thebasicsoftwareforRiMM.He developedanoriginaldeviceto simulatethesensationoffearandhas sincedevelopedadisastersimulation devicethatincorporatesthisdevice.
