25 Admired Companies of the year 2021

25 Admired Companies of the year 2021

KTH

THE CENTRE FOR THE FUTURE OF PLACES

has been established to promote sustainable urban development by shifting the urban discourse from objects to places

EDITOR’S DESK

Inthelasttwoyears,wehaveseennumerous transformationsespeciallyintermsofourpersonaland professionallives.Asaprofessionalbusinessmagazine company,TheChief'sDigestunderstandsthehardships thatbusinessentrepreneursundergodayinanddayout. Oftenthesebusinessleadersandentrepreneursdon'tgetthe acknowledgmenttheydeserve.OurteamatTheChief's Digestbeganitsjourneywithanaimtoacknowledgethe businessleadersandtheirefforts.ifwecloselyobserve,businessleadersarethenewrevolutionarieswhose problem-solvingvisionbringstransformationinsociety

Afterhoursandhoursofdiscussion,thethinktankandeditorialteamatTheChief'sDigestdecidedto featurecompanieswhohavehadanadmirablejourneyinthelastfewyearsespeciallywiththeongoing COVID-19situation.Wewantedtohighlightthecertainareaswherecompanieshaveoutdonethemselvesby performingexceptionallywellandalsohaveprovidedtheirclientsqualityservicesandproducts.Thisisthe sametimewhenthemajorityofcompanieswereeitherclosedorwerestrugglingtoperform.Whileother companiesdecidedtosacktheiremployees,therewerefewcompaniessuchasKTH,eBizDocs,andmany morefeaturedinthismagazinethatwereacceleratingthroughallthechallenges.

Ourlatestmagazineissue,“25AdmiredCompaniesoftheyear2021,”focusesonacknowledgingthe effortslaidbycompaniesandtheirleadersinunderstandingtheneedsoftheircustomersandemployees especiallyinthisdifficultperiod.

Wewouldliketocongratulateeachandeverycompanyfeaturedinthismagazineissuefortheirimpeccable journey

Thankyouforinspiringus!

Best, DanielShelby ManagingEditor TheChief'sDigest editor@thechiefsdigest.com

Editor-in-Chief : Christina Todd

Managing Editor : Daniel Shelby

Art Director-visualizers

Charles Richard

Sales & Marketing

Jonathan Henry

Business Development Executives

Racheal Williams

Jennifer Morris

Roman Parker

Relationship Manager

Joseph Edward

Advertising Business Head

George Hagen

Publisher

Calvin Lloyd

COMPANYNAME

25 OF

ADMIRED

COMPANIES

THE YEAR 2021

MANAGEMENT

COMPANYINBRIEF

Since1827,KTHRoyalInstituteofTechnologyinStockholm hasgrowntobecomeoneofEurope'sleadingtechnicaland engineeringuniversities.

Since1999,eBizDocshasbeenhelpingprivateandpublicsectororganizationstoresolvetheissuesarisingfrommanaging documentsatalargescale.

Foundedin2016,Alertgyaimsattransformingthewayblood sugarlevelsaremonitoredandimprovethelivesofindividuals sufferingfromdiabetes.

R2CIncorporatedwasfoundedbyMr.RobertWilson,anarmy veteran.Itworkswiththeaimtodeliveradvancedand technologicallsuperiortoolsthathelpsthemwiththeirmission.

BNNanoisleveraginginnovationsincuttingedge materialssciencetotransform,revitalize,and revolutionizeindustrialcommodities.

KTH Dr TigranHaas Director

eBizDocs

HowardGross President&CEO

Alertgy MarcRippen President&Founder

R2CIncorporated Mr.RobertWilson President&CEO

BNNano,Inc.

SteveWilcenski Co-Founder&CEO

MANAGEMENT

COMPANYINBRIEF

inRiverhelpsorganizationsgaintrustoftheirconsumersby creatingbetteronlineexperiencestotelltheirstoriesand marketingandsellingtheirproducts.

Kiran

isaKuwait-basedcompanythatoffershumanoid robotsolutionsandITservicestobusinessesacrossmultiple industriesandhomeusers.

gotomyerp

acloud-basedplatformfor

Since2005,Wilandhasbeenassemblingthebrightestminds, thebesttechnology,andthemostconsumerspendingdatatobe abletodoonething:createaudiencesthatrespondtoyour offersandspendwithyourbrand.

Logisenseoffersasingleplatformforallbillingneedsthereby helpingorganizationsthriveinthesubscriptionageandexceed customerexpectations.

Inceptedin2000,Daonisaprivatelyheldsoftwarecompanythat haspioneeredmethodsforsecurelyandconvenientlycombining biometricanddigitalidentitycapabilitieswithlarge-scale deploymentsthatspanpaymentsverification,digitalbanking, wealth,insurance,telcos,andsecuringbordersandseamlesstravel

Dialogicisaleadingcloud-optimizedsolutionsproviderfor real-timecommunicationsmedia,applications,and infrastructuretoserviceproviders,enterprises,and developersaroundtheglobe.

CoantumLeapisfocusedonhelpingorganizationssolvekey businessproblemsbyleveragingemergingtechnologieslike ML,NLP,AugmentedReality,RoboticAutomation,Cloud,etc.

Wiland

PhilWiland President&Chairman

Logisense

FlavioGomes CEOandFounder

Daon

ThomasA.Grissen ChiefExecutiveOfficer

Dialogic BillCrank PresidentandChief ExecutiveOfficer

CoantumLeap

ManishBhai CEO&Co-founder

ClikPakInc

DavidAinsworth Co-founder&CCO

inRiver ThomasZanzinger CEO

KiranSmart

MohammedMubin Mallick CEO&Founder

Smart

Gotomyerp RobertEppele CEO

offers

QuickbooksandSage. Itssecurecloudservicesincludemanagedserverhosting,private serverhosting,applicationhosting,DaaS,andmore.

121Advisor

KevinSteer Founder&CEO

OneTwoOneAdvisorSdn.Bhd.aimsatdeliveringtailored technologysolutionsandconsultingservicestoclientsacrossthe Financial,Insurance,andTakafulsectorsintheAsiaregion.

ClikPakisaneCommerceplatformproviderspecializinginorder andlogisticdeliveryfromUSAonlinemarket-placesandstores.

COMPANYNAME

MANAGEMENT

COMPANYINBRIEF

Establishedin2014,EdsenConsultingcaterstothemarket's demandforInformationTechnologyandManagementservices inIndonesia.

CodeObjects

Artist

Exchangecomeswithafinancialapplication withasocialmediaflairthathelpsandsupportscreativetalent bybuyingtheirproductsorhelpingfundprojects.

ManzeeraSolutionsspecializesinbusinessintelligence,artificial intelligence,andadvancedanalytics,ultimatelyaimingatguiding organizationstotakedata-drivenbusinessdecisions.

EvolvingSolutionsisatechnologysolutionsproviderthathelps clientsmodernizeandautomatetheirmission-criticalapplications andinfrastructuretosupportbusinesstransformation.

BlueEaglehas16yeartrack-recordofdeliveringsuccessto HealthcareClientsonavarietyofITprojects;providingseniorlevelconsultingprofessionalswithheavyoperationaland softwareexpertise.

Inceptedin1985,Altiumhasbeendeveloping,creatingand sellingelectronicdesigntools(softwareandhardware)thathelp electronicsdesignersharnessthelatestdevicesand technologies,managetheirprojectsacrossbroaddesign 'ecosystems',andcreateconnected,intelligentdesigns.

Foundedin2009,ClearSlidestrivetodeliverthemostintuitive, completeandopenSalesEngagementPlatformthatintegrates content,communicationsandactionableinsightstoimprove businessresults.

Cloudwordsspeedstimetomarketforcampaignsandcontent onaglobalscale.Byconnectingmarketingsystemsand automatingprojectworkflow,time-consumingtasksare eliminated,providingunprecedentedvisibilityinto globalizationprocesses.

CodeObjectsisastate-of-the-art,cloud-basedProperty&Casualty Insuranceplatform WithCodeObjects,carrierscantakefull controloverthesystemconfigurationanddeployahighlevelof efficiencythroughouttheinsuranceprocess,resultinginlowercost, reducederrors,greatercustomerservice,andabetterbusiness.

Cloudwords

MichaelMeinhardt CEO&Founder

AnilAnnadata CEO

BlueEagle

MarkGriffin Founder&President

Altium

AramMirkazemi ChiefExecutiveOfficer

ClearSlide

PatrickNichols CEO

ED-SENConsulting

EdwinBudiman CEO

ArtistCrowdfund Exchange

DarrenMoore Co-Founder&CEO

Crowdfund

Unest

KseniaYudina Founder&CEO

UnestoffersiOSandAndroidappsandInvestmentAccountfor kidsthathelpsparentsgivetheirchildrenafinancialheadstart.

ManzeeraSolutions ManinderSingh CEO

EvolvingSolutions

JamieGmach CEO

25

ADMIRED COMPANIES

OF THE YEAR 2021

Dr. Tigran Haas Director

THE CENTRE FORTHE FUTURE OF PLACES

has been established to promote sustainable urban development by shifting the urban discourse from objects to places

IncolloquywithDr Tigrantoget tothebottomofthecompany

WhydidCFPoriginate?

ThepurposeoftheCentreforthe FutureofPlaces(CFP)(KTHcampus) istousethefocusonpublicspaceto mergetheknowledgefromdifferent urbandevelopmentsilos(disciplines) andtocreatelinksamongtheexpertsin theminordertocreateaholistic understandingofthecity Theambition istoenhanceanalreadyongoing paradigmshiftwherethefocusin urbanismstudies(indisciplinesof urbanplanningandurbandesign)is shiftingfromobjectstoplaces.Itcame aboutasanamalgamationofFutureof PlacesConferences,UrbanFormand HumanBehaviorResearchLaband InternationalNetworkinUrbanism.

Whatisyourcompany'sfocus?How haveyoubeensuccessfulin achievingyourgoals?

TheCentrefortheFutureofPlaceswill investigatethechallengesfacingour regions,metropolitancities,townsand neighborhoodsintheachievementofa moresustainable,resilient,livable,just andinclusiveurbanism.

Ÿ TheCentrewillfocusuponthe urgenttopicofpublicspace,itsrole asanessentialurbanframework,its degradationundercurrentglobal urbanizationprocessesandthe reformsthatwillbeneededto achievethepublicspacegoalsofa “NewUrbanAgenda”asdefinedin 2016byUnitedNationsmember states

Ÿ Morebroadly,theCentrewill investigatetopicsrelatingtothe contemporaryandfutureurban condition,development,planning, designandtheurbanformand placemakingprocessesofthecity Itwilltakeasitsprincipal professionalconcerntheevolving roleofurbanplanninganddesign withinbroaderinterdisciplinary fields,andtheirimpactsupon humanenvironmentsandsociallife

TheCentrewillprovidealinkbetween theresearchresourcesattheKTH SchoolofArchitectureandtheBuilt Environmentandthewider professionalpracticecommunity The publiccommunicationanddialogue willoccurthroughresearch,education, socialmedia,symposia,roundtables, colloquiums,debates,conferences, exhibitions,andpublications.Finally, theCentrefortheFutureofPlaceswill ensurethatitsoutputcomplieswiththe moststringentstandardsofacademic scholarshipaswellasensuring practicalrelevanceandhumanbenefit. ThedesireoftheCentreistoraise professionalandpublicappreciation towardsurbanismanditsimpactonthe cityandtheresponsibilityforcreating abetterlifeforallcitizens.

Howareyoudistinctfromyour competitors?

CFPisalsoinvolvedindynamic outreachactivitieswithother universitiesandrelevantorganizations. Throughtheseactivities,weform interestingprojectsthroughwhichto rethinkandimprovetheconventionsof planninganddesigntheoryand practice.Thisisdonewiththegoalof makingatangibledifferenceinthe livesofhumanbeingsthroughthe physicalenvironmentofourcities. Reflectingtheinterdisciplinarynature ofourwork,morethan220 presentations,talksandinterviewshave beengivenoverthepastoneandahalf yearsbyCFPresearchersatarangeof institutionsandacademic environments.Throughallourresearch projectsinthefourthematicfields–fromsustainable

urbanism,urbanformandhuman behavior,tourbantransformations, housingandurbanspaces(allfocusing onpublicspaces)CFP'sstaffhave establishedstrongrelationshipswith otherinternationalresearchnodesand centresoflearningandresearchwithin theSchool.TheCentrehasthelargest internationalcrossdisciplinarynetwork intheworldofacademia,wherethe disciplinesincludedarearchitecture, humangeography,UrbanPlanning, CityPlanningandurbanDesign, EnvironmentalPlanning,

“The task of the Centre is to takea holistic approach in defining, classifyingand establishing the public spaceasan independent academic research field.”

EnvironmentalPsychology,UrbanSocialGeography,Urban Sociology.Also,thespreadofresearchfieldsandthemotoof whereallideashaveequalstandingdifferentiatesusfromthe others–thefocusonpublicspaceinallfourfieldsofour research,sustainableurbanism,housingstudiesandurban spaces,emergenturbantransformationsandurbanformand humanbehavior

Whoareyourcompetitors?

InstituteofUrbanandRegionalDevelopment(IURD)–UniversityofCaliforniaatBerkeleyCentreforUrbanStudies (CUS)–UniversityofAmsterdam

InterdisciplinaryCentreforUrbanCultureandPublicSpace (SKuOR)–TUVienna

LaboratoryOfCriticalUrbanism(LCU)–European HumanitiesUniversity

CenterforMetropolitanStudies(CMS)-Technische UniversitätBerlin

ThePhoenixUrbanResearchLab(PURL)–ArizonaState University

ETHCASE–ETHWohnforum,SwissFederalInstituteof Technology

GlobalCitiesInstitute(GCI)–UniversityofToronto

UrbanDesignLab(UDL)-EarthInstitute|Columbia University

to buildamore just, sustainable,and prosperousworld.”

“We envisiona networked community of leadersactively workingacross sectors, frontiers,and disciplines

What clients sayabout us

Professor Saskia Sassen, University of Columbia: “The centre is a marvellous effort of how to bring the leading people and ideas together in urban studies”

Professor Edward Glaeser, Harvard University: “Knowledge is more important than space, but the Centre has shown that both matter, wonderful endeavour”

GlobalUrbanResearchUnit(GURU)NewcastleUniversityCenterfor Architecture,Urbanismand Infrastructure(CAUI)–Princeton University

FutureCitiesLaboratory(FCL)–ETH Zurich,SwissFederalInstituteof Technology

Whatservicesdoyouprovide?

WorldClassConferences, Symposiums,Talks,Seminars,Expert Advice,Education,Books,Research Reports,Consulting

onbestcaseprojectsandother

HowwasCFP'sprogressfromstart tillnow?

Asaresult,CFPfrom2016-2019has experiencedthedynamicsynergythat resultsfromthefreeflowofideasand contrib-utionsofpeoplefromall backgrounds.Wearealsofirmly committedtoattainingandsustaining thehighestlevelofqualityinour researchandassociatedprogramsand projects,aswellasmajorpushfor internationalizationonalllevels.We putallofoursupportbehindthework ofourpost-graduatestudentssothat theyhavethebroadestfreedomto expresstheirpassionfullywhile experimentingwithinnovativeideas. Withitsholisticandinterdisciplinary approachandproject-based environments,CFPallowsengaged groupsofindividualstodotheirbest work.

SinceitsinitiationinSeptember2016, CFP'sstaffandresearchershave contributedtomorethan150new books,academicpublications,book reviewsandresearchreports.Wehave pioneeredaplethoraofnewsystemic andclustered“Academic Conversations”-TheCentreforthe FutureofPlacesEventDictionary The firsteverfemaleacademicserieshas beenestablishedwith20international scholarscomingwithtotalnumberof eventsnumberingover200.

Whoaresomeofyourbiggest clients?Inwhichverticaldoyousee themosttractionin?

Theyaremorepartnersthanclientsbut intermsofExpertisethecenterhas beengivingexpertadvicetoUN Habitat,AbuDhabiUrbanPlanning Council,AseerRegionalDevelopment Authority(ASDA),Cityauthoritiesin Vietnam,SouthAfrica,Venezuelaand otherplacesaswellasUniversities. ThestrongestpartnersareUniversityof

Chicago,MassachusettsInstituteof Technology,HarvardUniversity,TU Vienna,ETHinZurich,UCLBartlett Londonandorganizationssuchas ProjectforPublicSpaces,PPS,Gehl Architectsandothers.

Wheredoyouenvisionyour companyinthecomingyears?

Afterthefive-yearsequeloftheCentre, wewillseewhatthefuturehas installedforus,thatiswherethenext focuswilllieinthecomingfiveyears, eithercontinuinginthepathwehave setorturningtheshipintoanother, slightlyless(un)charteddestination. Onethingissure,thatinthenexttwo yearsthefocuswillbeonthecritical

issueofrisingsmartandnew experimentalcitiesandissueof autonomousmobilitybutstillhaving thefirst3-yearthemeofcitiesforall andwhoownsthecityinthebackdrop. Themainissueisthatcitiesaregetting morecomplexandthechallengesare risingonadailybasiswithmultiple convergingcrisesthatseekanswersfor newtheories,toolsandapproaches. TheCentrewilltrytoanswerthese callsasitgoesintothenextperiod.

Aswelooktowardsthenearfuture, overthenext12-monthperiodwewill developanewbiennialresearchtheme thatwillfocusonLivable,Viableand IntelligentSmartCitiesandPublic RealmFutures.Thiswillfurther

expandourresearchprogramwithin thefourthematicgroups/tiersi.e. continueorcompleteallprojectsunder ourfourcoreresearchstrandsbut especiallystrengthentheinternational tiesandupcomingworkwithUCL BartlettinLondonandLCAUatMIT inBoston.Wecontinuetodevelopthe cooperationwithUNHabitatandour otheruniversitypartnerssuchasTU WienandETHZürich.Strengthening thetiesbetweenresearchandpractice bysupportingresearcherstocooperate andtopracticallyimplementtheir researchresultsisacentralaspectof whatweneedtodointhecomingtwo years.

Dr. Tigran Haas, Director, Associate Professor of Urban Planning + Urban Design, Background and Degrees in Architecture, Urban Design, Environmental Science and Regional Planning and Development. Post-Doc Fellowships at MIT - Massachusetts Institute of Technology, Boston, UC Berkeley and University of Michigan, Ann Arbor. He has been a guest professor at the Zagreb School of Economics and Management (ZSEM). He has been the Former Director and Chair of Civitas Athenaeum Laboratory (CAL) and the co-founder of the first ever Scandinavian Masters in Urban Planning & Design as well as the founder of the first ever Scandinavian International masters in Urbanism Studies.

The manwho made it possible

eBizDocs

Howard Gross President and CEO

Withtheadventofdigitalization,organizations areincreasinglyshiftingtowardsthe adoptionofelectronicfilesformostoftheir operations.However,paperuseinofficeshasn't significantlyreduced.Infact,industryestimatesshow thatover80percentofbusinessinformationstillexists intheformofpaperdocuments.Consequently, documentsareariskofdegradinginoff-sitestorage facilities,orsimplybecomeinaccessibletoemployees duetoclutteredworkplaces.

WitheBizDocs,organizationsdon'thavetoworryabout managingtheirdocumentsevenforasecond. Regardlessoftheorganization,eBizDocsresolves issuesarisingfrommanagingdocumentswhile streamliningbusinessprocesses.

InceptionofTheCompany

eBizDocsstartedoffwiththemissiontodelivervalue byeliminatingchaos,establishingstructureand organization,andautomatingtheflowofunstructured informationforitscustomersandvendors.Initially,the firmfocusedjustonphysicaldocumentscanning,and graduallywentontolaunchnewproductsandservices tomaximizethebenefitsoftransitioningpaper-based operationstodigitalprocessautomation.“Wetakethe timetoreallyunderstandthecustomer'sneedsand frustrations”,saysMr.HowardGross,thePresidentand CEOofeBizDocs.“Andthat'sthestartingpointofour services,fromtherewetieitalltogetherandguideour customersthroughtheentiredigitaltransformation process”,headded.

EveryprocesscarriedoutateBizDocsisbrokeninto simpleandeasy-to-followsteps.Atpresent,thefirm's offeringsincludepaperandmicrofilmscanning, sophisticateddocumentanalyzinganddataextraction software,andcloud-baseddocumentmanagement.

Howwouldyoudescribeyourfirstproject?

Ourfirstprojectwasanoverwhelmingsuccess. Everythingwentaccordingtoplan.Thecustomerwas easytoworkwithandverysatisfied.Thenwehitthe wallonoursecondproject.Wewereoverconfidentand didnotfullyappreciatewhatchallengescouldderailthe bestintentions.Theprojecthadmanydocumentsthat werenearlyimpossibletoscan,weconsumedthe estimatedhoursabouthalfwayintotheprojectand becausethedocumentsweresodeteriorated,theoutput qualitywasbelownormal.

Everyprojectisapotentiallearningexperience.Our customersunderstandtheimportanceofselectinga businesspartnerwhohasexperience.Despiteour20 yearsofexperience,wearecontinuallyrefining processesandupdatingtechnologytodeliverthebest resultspossible.

Howhavetheconsumerresponseshelpedyouto growthecompanyovertheyears?

eBizDocshasaveryhighrateofcompletecustomer satisfaction.Doesthisalwayshappen,NO!Whenevera customerexpressesaconcern,wetakeastepbackto explorewhatwemayhavemissedinunderstanding

eBizDocs reputation is the result of our steadfast commitment to listening to the customer, maintaining the highest levels of integrity, and having the experience and expertise to deliver on our commitments.

theirneeds.Inmostcases,theissuewassomesortof miscommunication.Acceptingresponsibilityandbeing abletoadaptaremajorcontributingfactorsinour growth.

Acompany'sbehaviorisasimportantasits economicperformanceorthequalityofitsproducts -Howdoyouinterpretthissaying?

Webelieveinbuildingastrongethicalidentityleadsto customerandemployeetrust,morale,andloyalty.Our guidingprinciplesaretoempowerandprovidean environmentwhereenthusiasticteammemberscan reachthepeakoftheirabilityandachievestrong personalandcustomersatisfaction.

Ifyouhadtolistthebiggestassetsinyour organization,whatwouldtheybe?

eBizDocsmaintainsthreeclassesofassets.Our customersfindvalueinthesedrivingfactors,andwe believethequalityandcombinationoftheseassets differentiateseBizDocsinthemarket.

Tangible–Ourhighlysecurefacilities,employee-safe workstations,andproductionequipmentareindustry leading.

Intangible–Ourteam,companyreputation,name recognition,andcertifications(e.g.SOC2)donotshow uponanybalancesheetbutarecriticalcomponentsin sustainingandwinningnewbusiness.

Intellectual–Our20years'experienceallowedusto developproprietarybestpractices,policies,and proceduresthatletusquicklysatisfycustomerneeds.

What'syourtakeontheinvolvementof organizationsinsocialcommunity&Corporate SocialResponsibilityactivities?

eBizDocsisnostrangertosupportingthedisabled community.TheNewYorkStateIndustriesforthe Disabled,Inc.(NYSID)namedeBizDocsasits CorporatePartneroftheYear,citingitsinclusive businessculturethatpairsworkers,whetherwith physicalandmentalhealthchallenges,withtheright job.BestBuddiesnamedHowardGross“Championof theYear.”

eBizDocsalsoworkscloselywiththeAutismSociety, VeteransAssociation,andtheArcofRensselaerCounty togivepeoplewithintellectualanddevelopmental

Meet the Leading Light of EbizDocs

Howard Gross, President and CEO

Howard Gross is the driving force behind eBizDocs. He is also a philanthropic trailblazer with the vision of offering employees an opportunity to show what they can do

Howard received the “Corporate Citizen Award” by Best Buddies, a non-profit mentorship group, for his outstanding commitment to empowering individuals with disabilities through employment in the business community. He has been a featured speaker on the PBS television program New York Now and on The Capitol Pressroom, a public radio broadcast. He has written numerous articles on content management and coauthored a book on paper reduction in government business. He is frequently quoted as a recognized imaging and records management expert in a variety of industry publications.

disabilitiesopportunitiesforpersonalgrowth, development,andparticipationinthecommunity.

Wheredoyouseeyouandyourcompanyacoupleof yearsfromnow?

Weenvisionpaperlessfilingandautomatedworkflows replacingthedesiretousepaper-intensiveprocesses. Thisevolutionisinevitablethroughourcommitmentto buildingtrustandhelpingcustomersselectandapply leadingpaperlesssolutionsthatimproveefficiencyand minimizecosts.eBizDocsseessustainedgrowthover thenextseveralyearsbysupportingthisvisionand putting“InformationatYourFingertips”.

www.ebizdocs.com

Marc Rippen President & Founder

Howdoesonebringapositiveimpactonthe world?Manyofuswouldagreethatevery changethathasbeenbroughtintheworldfor thebenefitofothersstartedwithonesinglethought,one singleidea.

Whenitcomestoaddressingthepressingissuesaround theworld,beitworldhunger,orclimatechange,or somethingelse,weoftentalkaboutthinkingoutsidethe boxforasolution.Ontheotherhand,wehavepeople whostrivetocracktheboxwideopenwiththeirefforts, vision,andconscientiousnessatheart.

Aswetalkaboutpeoplewhohavethepotentialto contributesomethinggoodtotheworld,wefeel honoredtointroduceyoutoMr.MarcRippen,president andfounderofAlertgy,whoworkstoaddresstheissues ofindividualssufferingfromdiabetes.

TheBeginningofAlertgy

AlertgywasfoundedasaresultofMarc'seffortstosave hiswifefromenteringadiabeticcomain2016.Itwas thenherealizedtheexistingunmetneedforthis technologytomeasurebloodsugarlevelswithan externalwearablesensordevice.

Alertgysavesthelivesofdiabeticpatients,by dramaticallyimprovingtheirqualityoflife,increasing theirlifespan,andeasingtheburdenontheirlovedones andcaretakers,mostlybyprovidingtheworld'sfirst real-timewearablenon-invasivecontinuousglucose monitorandalertsystem.

Themedicaldeviceanddiagnosticindustryare constantlygrowingandchanging,withnew technologiesbeingintroducedtothemarketallthetime. Marcsays,“Weareenteringaneweraofmedicinethat willbesignificantlyimpactedbytheincrediblegrowth andbreakthroughsinwearables,cloud-basedIoTsensor systems,applicationofAI,anddigitalhealth.”

MarcspoketoTheChief'sDigestabouthisideas, thoughts,andhowhehopestoimprovediabetichealth throughinnovation.Belowisanexcerpt.

Whatareyourcompanyofferings?Howhave consumerresponsesshapedthemovertheyears?

Whileweareapre-revenue/pre-marketcompany,we believethatourproductwilladdressthediabetesneeds oftensofmillionsofpatientsworldwide.Beyondthe obvious400Mdiabeticsglobally,thereis1/3ofthe world'spopulationthatisborderlinediabetic.These individualsarelookingforawaytostemtheadvanceof diabetesintheirsystemspainlesslyandeffortlessly, whichiswhatourtechisallabout.

Alertgyprovidesthefirstnon-invasivewearable continuousglucosemonitorandalertsystemtomeasure truebloodglucose.Itsetsdiabeticsfreefromhavingto thinkabouttakingglucosemeasurementsbyallowing forfullyautomated,continuousmonitoringwithpre-set alertsforloworhighglucoselevels,assetbytheuser.

“Having the right team and surrounding oneself with creative, out-ofthe-box thinkers is key in our engineering success.”

Everybusiness,bigorsmall,getsitsfairshareof challenges,especiallyduringtheinitialdays.Tellus aboutyourchallengesandhowyoumanagedto overcomethem.

Initially,wehadtodeterminethecorrectplacementof ourdevicetomaximizeouraccuracyandreliability overalong-termperiod.Afterthiswasestablished,we havefocusedonsensordevelopmenttogetthehighest qualitydataandstabilitywithinourdevice.Thisisan ever-evolvingprocessinsideourresearchand developmentteam,andwewillcontinuetoimproveour devicesowecandeliverthehighestqualityproductto ourcustomerswhenwebeginmanufacturing.

Howdoyoudefinesuccess?

Overthelast40yearsoffailuresandsuccesses,Marc hasrealizedthatonlyhardwork,conviction,and resiliencecancreateadifferencebetweenthetwo extremes.Thereisnosubstituteformakingmistakes alongthewayandmostimportantly,learningfrom them.Successinlifeisrefiningyourfailuresbecause theyaretheconstantinbusinessandlifeingeneral.But onehastohavefunalongthewaybecauseit'sallabout thejourney.Ifonecan'tcryaboutit,onehastohavethe abilitytolaughaboutit.

Wheredoyouseeyourcompanyinafewyearsfrom now?

Currently,Alertgyisfocusedonfirstbringingour devicetoover90%ofthediabeticpopulation,thenoninsulin-dependenthyperglycemictype2diabeticsto provideover400millionpeoplearoundtheworldwith awaytoeasilyandeffectivelyalertthemiftheir glucoselevelsaretoohighorlow.Andgetthemto measuretheirbloodglucosecontinuouslywithoutthe needforinvasiveandexpensivesystems.Thecompany willbepursuinganalertandsurveillanceapplication approvalforthisfromtheFDA.

Giventhat1/3oftheworld'sentirepopulationare borderlinediabeticswecanhelpthembettermanage theirlifestylestokeepthemfrombecomingdiabetic.In thefuture,thereisnolimittowhatourtechnologycan provideinthewayofmonitoringanddiagnostics.

The Thought Leadership

Marc Rippen, President & Founder

Marc Rippen is an experienced and highly skilled engineer with over 30 years of experience. He has worked for multiple fortune 500 companies, the Department of Defense (DOD), NASA, SOCOM, and DARPA commercializing dozens of groundbreaking and revolutionary technologies.

Marc is a serial entrepreneur who took a couple of start-ups from seed to public and prides himself in doing the impossible by solving scientific problems that confound the world of digital health today. More importantly, he is personally vested in the building and commercializing of a fully non-invasive, wristband glucometer that alerts the patient of any dangerous glucose levers and helps them manage their diabetes with more confidence.

Publishedresearchindicatesthatourtechnologyhasthe potentialtotrackothermetabolitesandcellularmarkers withinthebodyforotherdiseasesthatcouldpavethe wayforAlertgytobeapremierleaderindiagnostic technology.

Howhasyourjourneybeensofar?

It'sbeenarewardingandchallengingjourney,allat once.Asalways,therewereandarenoshortcutsandno roadsignsalongtheway.Wearelookingforwardto completingourproductandenteringclinicaltrialsby Q32021.

Mr. Robert Wilson President & CEO

Honor.Respect.Gratitude.Thisiswhatwe shouldbefeelingwhilehonoringourmilitary veteranswhovolunteeredtoservethecountry andthecitizensbysacrificingyearsoftheirlives,orat times,theirverylives.Thishasahugeimpactontheir familiesaswell.

Everymemberwhohasbeenapartofthemilitary servicechangespersonallyinsomewayduetothe experiences,culture,servicedemands,warfare,grief, andothers.Beinganarmyveteranhimself,Mr.Robert Wilsonhasafairunderstandingofthis,andthatserved asthefoundationonwhichR2CIncorporatedwasborn tosupportthewarfighterswiththehighestquality responsivesolutions.

GiventheopportunitytofeaturetheirstoryatThe Chief'sDigest,wecannotbeprouderandmorehonored. Let'shearitfromMr.RobertWilson,FounderofR2C Incorporated.

Howdidyoucomeupwiththeideaorconceptfor yourbusiness?

AsadisabledU.S.Armyveteran,Iamextraordinarily passionateaboutsupportingourAmericanWarfighters inthedefenseofourfamilies,friends,community, nation,andallies.Thispassiondevelopedintoactionas R2Ccametofruitionthroughrelationshipswith customersthatallowedmetotrulyunderstandtheneeds ofthewarfighterandtobeabletodevelopaskilled workforcetomeetthoseneeds.Bycontinuingto

provideexcellentproductsandservicestoour customers,theideaandconceptofR2Ccontinues.to flourishbeyondevenmyownexpectations.

Whatareyourcompany’sofferings?Howhave consumerresponsesshapedthemovertheyears?

R2C'scompanyofferingsincludebutarenotlimitedto aerospace,supportservices,andtechnicalsolutions. Consumerresponsesshapedthemovertheyearsby providinganever-evolvingopportunitytosupportour R2Cmissionof“providingthehighestqualityproducts andservicestoourclientstoensureourwarfighters receivethemostadvanced,technologicallysuperior toolstoperformtheirmission.”Technologyrapidly changesandiscriticalinthefield.HereatR2C,we understandthatandwalkalongsideourcustomersto ensurewegoaboveandbeyondtomeetthecallofduty.

Everybusiness,bigorsmall,getsitsfairshareof challenges,especiallyduringtheinitialdays.Tellus aboutyourchallengesandhowyoumanagedto overcomethem.

R2Chasputinplacesuperiorengineeringandlogistics practicesandprocessestoensurelow-risk,best-value solutionsareimplementedseamlesslywithahigh degreeofcollaborationwithourgovernmentcustomers. Itisthroughthosechallengesinourinitialdayswe begantoidentifyrisksanddevelopsolutionsto overcomethem. Wecontinuetoupgradehardwareand softwaretoolstobetterprovideprocessesthatdrive moreefficientworkflow.

“Our mission is to provide the highest quality products and services to our clients to ensure our Warfighters receive the most advanced, technologically superior tools to perform their mission by which they defend our freedom and our way of life.”

Onwhatidealsareyourworkcultureandbusiness ethicsbased?

Ourcorevalues.

Service-WeseekoutopportunitiestoserveourGod, Nation,andCommunitiesthroughthedifferentrolesof ourpersonalandprofessionallives.

ProfessionalCompetence-Westrivetokeeppacewith technologicaladvances;Qualityisourwatchword.

Integrity-Weactwithhighmoralcharacter Adhereto thehighestprofessionalstandards.Maintainthetrust andconfidenceofallIserveandthosewithwhomI Serve.

Trustworthy-Weareopenandhonestwithourselves andthoseweserveandalwayslooktodowhatisGood, Right,andTrue.

Can-DoAttitude-Wedonotjustworkforour customers;weworkwithourcustomers.ItisOur AttitudethatdeterminesourAltitude.

Loyalty-WearefaithfulanddevotedtoOurGod, Nation,Family,andMission.Remainingsteadfastin ourduty,support,andfriendshiptooneanother.

Family-Wecelebrateourvictories,mournourlosses, buildtrustandcommitmentwitheachothertoforma teamthatfocusesonsupportingAmerica'sWarfighter. Thisformsastrongbondthatlastsalifetime.

Howdoyoudefinesuccess?Doyouthinkthereis somesortofaformulatobecomesuccessful?

Successisbeingabletoprovideon-timedeliveryof high-qualityproductstoourcustomersinsupportof defendingournationandwarfighters.Theformulato successishumilityandgenuinecareforourpeople. In that,allthingsarepossible.

Whatwouldyousayarethefactorsthathave contributedtoyoursuccessasanorganization?

Weareanexperiencedandcapableintegration, modernization,andmaintenancecompanythathas performednumeroustaskstothedelightand

Meet the Leading Light

Mr. Robert Wilson

President & CEO

Robert has more than 27 years of experience in the aviation field with 19 years of special emphasis on acquisition and project/program management. He has exceptional skills in business development and expansion, and systems design, development, and integration. Robert is uniquely qualified and personally motivated to succeed in an ever evolving business and defense industry environment.

satisfactionofourcustomers. Ourhighlyexperienced technicalteamspossessprovencapabilitiesinelectrical, mechanical,systems,humanfactors,manufacturing, andsoftwaredesignengineeringresultingin successfullymeetingourcustomers'productneeds.

Wheredoyouseeyourcompanyinafewyearsfrom now?

IfwearesoblessedbyOurCreatortocontinueto supportAmerica'sHeroes,IhavenodoubtthatR2C willcontinuetoprovideunparalleledsolutionsand supporttoAmerica'sWarfighteraroundtheWorld.

Howhasyourjourneybeensofar?

Amazing. Iamsoveryblessedtohavetheopportunity tobeofservicetoourGod,warfighters,family,friends, andnation.

BNNano, Inc.

A Firm Where Material Science

Steve Wilcenski Co-Founder & CEO

Nomatterhowexcitingatechnologymightbe, regardlessofwhatitenables,thecostwill ultimatelydecidewhenandifthetechnologywill beacceptedoradopted,”saysSteveWilcenski,CoFounder&CEOofBNNano,Inc.speakingoftheirunique businessmodelcoupledwithscientifictechnology.

UndertheleadershipofSteve,BNNanoleverages innovationsinmaterialsciencetotransform,revitalize, andrevolutionizeindustrialcommodities.Currently,itis theonlycompanyacrosstheworldthathasa commerciallyviablemanufacturingprocessforBoron NitrideNanotubes.

NanoBarbTM,itspatent-pendingBoronNitrideNanotube, costsordersofmagnitudelowerthananyother manufacturerandcomeswithapromiseofnonpareil quality

BNNano:GettingOfftheGrounds

StevefoundedBNNanointheyear2016alongwithhis businesspartner,JasonTaylor.BeforestartingBNNano, Stevementionsthattheylackedexperiencewithboron nitridenanotubes.However,theirexperienceinmaterial scienceandcommercializationofcomplexmaterials providedthemabias-freeprocessborninthelaboratory withoutanypreconceivedapproaches.

Initially,theideawastoapproachtheproductionofthis materialsolelyfromabusinessperspective.“Wewere fiscallyconservativeandfocusedoureffortsrelyingon innovation.Weknewwehadtocreateanewwayto produceboronnitridenanotubesatthecurrent(orlower) costforsimilarnanomaterialssuchascarbonnanotubes. Giventhereareonlytwoprimaryingredients,Boronand Nitrogen,wewereconfidentwecouldfindalow-cost approach,”saidStevenarratingtheirmotivebehind startingBNNano.

Rightfromthebeginning,SteveandJasonwereinvested

inexaminingandresearchingthesupplychain, manufacturingprocess,coststructureswithasmuchrigor astheydidonthetechnology.Theywantedtobesurethat withgrowth,theycouldalsotangiblyreducecosts.They attackedthebillofmaterialsneededforproductionfroma factorydesignandlaborefficiencyperspective.Andtoday, theyhaveatrulyadvancedmanufacturingoperationthat maximizesoutputwhileminimizingresourcesneededfor production.

OurconversationswithSteveandJasonwentmuch beyondhowtheyestablishedBNNano,Inc.bykeeping theirnosetothegrindstone.Belowisanexcerpt.

Whatdoyouthinkformsthefoundationonwhich successfulorganizationsarebuilt?

Ibelievethatpatience,discipline,andadaptabilityarethe foundationforallsuccessfulandforward-thinking organizations.Tofindlong-termsuccess,businesses cannotsuccumbtoacorporatecultureofprioritizingwants aboveneeds.Organizationsthatstaytruetothiswillbe well-positionedtosurvivehardtimesandflourishingood times.

Whywasthecompanysetup?Andhowdidyou expandyourcompanyanditsofferingsovertheyears?

Weinitiallystartedthebusinesstobethepremiersupplier ofboronnitridenanotubesbutwantedtodevelopaprocess tomanufacturethissupermaterialwhileaddressingthe commonproblemsthatplaguednanomaterials.Wehoped thatbyprovidingthedesiredmaterialthatwaseasytouse andrelativelyinexpensivethenwewouldhavean excellentchancetogaincustomersandgrowourbusiness.

Aswegrewourbusiness,manycustomerstoldusthatthey wouldlovetouseourmaterialsbuttheyhadnoexperience handlingnanomaterials,ortheirpoliciespreventedthem fromdoingso.Wearebigbelieversinlisteningtoour customerssowedevelopedthecapabilitytopre-mixor

“Our process was designed with efficacy and ease of use in mind. Our process is very efficient and produces no pollutants and no toxic wastes.”

modifyourmaterialsintochemistriesthatwouldbeeasier forourcustomerstouse.Basedoncustomerfeedbackwe expandedourofferings.

Wetookthisideaabitfurtherbydevelopingadditional products.Wefocusedonmetals,specificallyaluminum andcopper Wedevelopedmasteralloysthatwouldenable newalloysofaluminumandcopper

Whatwouldyousaymotivatesyouthemosttodowhat youdo?

Iamdrivenbymanymotivations.Oneofthestrongestis theobligationIfeeltowardsthosewhohavefundedus. Whilewehaveafewangelinvestors,wehavealso receivedfinancialandemotionalsupportfromourfriends andfamily.RealizingthatthepeoplewhomIhaveknown formostofmylifebelieveinmeandthecompanyenough tobewillingtotaketheriskandinvestinusismotivating. Icannotletthemdown.

Itisalsomotivatingtoknowweareinnovatorsandthe firsttodowhatwedo.Wemaynotbethefirsttomake boronnitridenanotubes,butwearetheonlyonesglobally thatcanmass-producethem.Moreimportantly,we improvedboronnitridenanotubesbycreatingour NanoBarbs™.

Finally,Iammotivatedbyourpotential.Wehavean amazingteamandarepoisedtogrowBNNanointoa companythatdisruptsindustriesandfacilitatesnewand excitinginnovations.Eventually,wehopetorepaythe kindnessandsupportthatourfriendsandfamilyhave bestoweduponusbycreatingjobsinsmalltownsand makeadifferenceinourcommunity

Wheredoyouseeyouandyourcompanyacoupleof yearsfromnow?

BNNano'sgrowthisgoingtobeourprimarymotto.For 2021andbeyond,weareplanningtoexpandour operationsandcapabilitiessothatwecanhelpour customersintegrateourNanoBarbs™intotheirproducts. Wearecontinuallyworkingtoimprovethequalityofour productsandreducecostssothatourmaterialscanbring disruptiveinnovationsfromsmallscaletolarge.

Wealsohaveplanstoexpandourproductioncapacityby ordersofmagnitude.Inadditiontodevelopingour NanoBarb™AluminumandCopperproductionlines,we haveafewnewproductstointroducetothemarketplace.

Knowing the Leaders Behind BNNano

Steve Wilcenski, Co-Founder & CEO

Steve co-founded BNNano with business partner, Jason Taylor in 2016. They initially focused on developing new technologies while concurrently working to understand cost structures and supply chains. As one of the coinventors for all BNNano's original Intellectual Property, Steve was heavily involved with the operations and original process design. His role has since evolved away from the technical side of the business to head the operations at BNNano as the CEO. As a part of his current role, Steve is focused on fundraising, corporate resources, and acting as the main point of communication and face for BNNano

Jason Taylor, Co-Founder & CTO

Jason began his career as a Process Development Engineer, working to identify critical factors and optimize multilayer GaN epitaxy for LED products initially introduced in the dashboards of cars, cellphones, and video screens. Working directly with customers and internal R&D groups, Taylor helped to develop innovative ways to address market opportunities creating ten patents along the way. During this time, Jason began looking for new materials that could lead to the "next" revolution; he found Boron Nitride Nanotubes. Jason earned a B.S. and M.S. in Materials Science and Engineering from Virginia Tech.

Wealsosee2021asatimewhenwewillcontinuetogrow ourIPPortfolio,solidifystrategicpartnershipsinkey marketsandfocusoninternationalgrowth.Wehopethat bycreatingclustersofnanotechnologycompanies,wewill beabletomakeasignificantimpactonthecommunityby developingnewmaterialsandcreatingnewbusinessand jobopportunitiesforindividuals.

One PIM Solution. Endless Business Possibilities in A Digital-First World.

Thomas Zanzinger CEO

Intoday'sdigitalworld,productinformationhas

becomeanorganization'sdigitalfrontdoor.However, thenumberofchannels,marketplaces,andfluctuating requirementsofthesechannelsmeansthatmanagingall theessentialproductinformation(images,videos,SKUs, productdescriptions,reviews,translations,andmore)is impossiblewithoutautomation.

WithaPIM(productinformationmanagement)solution, enterprisescanmanage,enrich,syndicate,andoptimizeall productdatafromoneplatform.Itturnsproduct informationintostrategicassetsthatdriverevenueinthe omnichannelworld.

Inthelightofwhat'smentionedabove,it'sourpleasureto introduceinriver,asoftwarecompanythathelpsbrands createengagingproductstoriestobuildabetter,more relevant,andpersonalizedcustomerexperience. HeadquarteredinMalmö,Sweden,withofficesin Amsterdam,London,Berlin,andChicago,inriveroffersa productinformationmanagement(PIM)solution,whichis thebackboneofadigitalcommerceecosystem.

Theinriversolutionstartedlifeasanon-premiseoffering backin2007.However,withtechnologyadvancements, theymovedthesolutiontoaSaaSmodel.Ithelpedthem deliverscalableandsecuretechnologytotheircustomers withpredictablecostsofownershipandaccessfrom anywhereintheworld.

InterviewExcerpt:ThomasZanzinger,CEO,speaks abouthisjourneywithinriverandthesuccessesthey haveachievedsofar.

Howdidyoucomeupwiththeideaorconceptforyour business?

DuringthetelcoexpansionintheNordicsinthelate90s, therapidlyexpandingtelcoindustryexperienceda breakneckgrowthinproductsandmarkets.Combinedwith frequentproductreleases,itbecamemorechallengingto communicateproductinformationrapidlyandeffectively Bringingthecreationandmaintenanceofdataandcontent upstreambecamenecessary.So,webuiltsolutionsto improvethecreationanddistributionprocesses.Weused alltheknowledgewehadgainedovertheyearsand developedourproductinformationmanagement(PIM) solutionthatwenowknowasinriver.Thecoreconceptsof scalabilityandstreamliningprocessesarestillthesame todayastheywerewhenwebeganthecompany Theend solutionandusecaseshavejustchangedalittleoverthe years.

Everybusiness,bigorsmall,getsitsfairshareof challenges,especiallyduringtheinitialdays.What wereyourchallenges,andhowdidyoumanageto overcomethem?

We'vehadchallengesingrowingtheorganizationfast enoughtomeetcustomerneeds.It'softenhardtoseparate productvisionfrommarketreadinessandtotimeproduct launchescorrectly.Initially,wewereaheadofthecurvein achievingsomeofourrevenuegoals.Ourproductvision andearlygoalsprovideduswithaclearroadmap,bringing ustodayasafundamentalsolutionfore-commerce.Theecommercespaceandtheneedfordigitaltransformation haveacceleratedgrowthforcompanieslikeinriverWeare

“A part of why we're successful is because we don't hide our mistakes. We learn from them. Innovation is encouraged in all we do. We just try to fail fast, and we don't make the same mistake twice.”

onanexcellentpathforgrowthandcontinuetoinnovateto meetevolvingmarketandcustomerneeds.

Onwhatidealsareyourworkcultureandbusiness ethicsbased?

Theinrivercultureisaboutbeingpurposeful,anactive memberofateam,andgivingback.Wecallit'asOne,' whichiskeytowhatwedoandhowweactacrossthe organization.Wehavefivecorevalues,andallarecentered aroundtheunderlyingprinciplethat'Nooneisassmartas allofus.' Thisresultsinasolidteamspiritthroughoutthe organization.

Thevaluesare:

Ÿ Weactresponsibly

Ÿ Wehavefunwhilewinning

Ÿ Wetakeaction

Ÿ Wesimplify

Ÿ Wearetrustworthy

Thesevaluesguideoureverydayactionsandhelpusmake adifference,ensuringthatourcustomersthriveandgrow theirbusinesses.

Whatdoyouthinkistheuniqueaspectofyour business?

Eventhoughourcustomersspandifferentgeographiesand industriesandsellviadifferentmarketplacesorchannels, we'vebuiltourtechnologytodeliverspecificsolutionsfor eachcustomers'challenge.Wepurposelycreatedavery flexible,scalabledatamodeltomeetourcustomers' evolvingneeds,andthat'swhatmakesourbusinessunique.

NotallPIMsolutionsdothat.OurSaaSplatformensures thatourcustomersdon'thavetoworryaboutdowntimeor costlyhardwareupgrades.Andourarchitectureenables integrationsandpluginswithdifferenttechnologiesto ensurewegrowwithyou.

Wheredoyouseeyourcompanyafewyearsfrom now?

Afewyearsfromnow,wewanttobetheintegralsolution foranye-commercebusiness,regardlessofverticalor geography Wehopeinriverwillbeanorganizationthatis regardedasaleaderintheindustry,notonlyforour technologysolutionsbutalsoforourcompany

Tobuildasuccessfulcompanythatlastsmeansthatthe

The Leadership Team

Thomas Zanzinger, CEO

Thomas holds a degree in Business Administration from Berufsakademie Stuttgart. He started his career at DELL Computer and broadened his experience while working for Novell, Mitsubishi Electric, and Software AG. Thomas leads the organization from inriver's Amsterdam office.

Before inriver, Johan took the lead in starting new businesses and holding leading positions at DDMM, Sema Group, and UDK. He has worked internationally with software development and strategy for ecommerce and content management since the mid-1990's in North America and across EMEA. Johan leads the product team for inriver's Chicago office

greater“community”supportsthemandwillgrowwith them.Wewanttoachievethatlevelofsuccessand continuetobealeaderwhohelpstheindustrythrive.

Howhasyourjourneybeensofar?

Theinriverjourneyhasbeenexcitingsofar.Ifirstjoined inriverasthesalesexecutiveforEuropeandthenmoved intotheCEOrole.It'sbeenapleasuretoworkwithour teamsthroughsomeexcitingtimes,includingaglobal pandemic,aninvestmentraiseof$34million,acquisition ofDetailOnline,andultimately,intoarapid-growth period.Ithasn'talwaysbeenasmoothride,butthat'swhat makestheroleofaCEOexcitingaswenavigatechange andrisetomeetnewchallenges.I'mveryproudofour teams,whattheyhaveaccomplished,andlookforwardtoa brightfuture.

Johan Boström, Co-founder & Chief Product Officer

Kiran Smart Innovative Solutions for Business Transformation

Mohammed Mubin Mallick | CEO & Founder

AtTheChief'sDigest,webelievethatkindnessand compassionaretheuniversaltraitsthattrulyuniteus all.Andthesetraitsareworthytopossessinthe businessworldaswell.Compassioncanmanifestitselfin leadershipandhelpbusinessesachievestrongerandpositive results.

Inthelightoftheabove-mentioned,todaywehavethe pleasureofbringingforwardthestoryofacompanythataims atofferingsolutionstocorebusinessissues,butwasstarted withrootsincompassion.

KiranSmartisaKuwait-basedcompanyfoundedin2019by MohammedMubinMallick.Whenaskedaboutthe motivationbehindstartingKiranSmart,Mubinrecallsthatit allstartedwhenhewasachild.Oneday,hesawmanypeople askingforfinancialhelptofundtheirchildren'seducation, buildtheirshelter,andevenforthebasicnecessitiesoflife, i.e.,foodandclothes.

"Itbroughttearstomyeyestoseetheminthatsituationand realizingthatIamhelplesstodoanythingthatcouldchange theirlife,"mentionedMubin."Andthatwastheday,Idecided Iwoulddosomethingfortheneedytothebestofmy capabilities,"headded.

Mubinattributesthischildhoodeventasoneoftheprimary motivationstostarthisowncompany.Hebelieveshavinga businesscanhelpgenerategoodprofits,whichcanbeshared toservepeoplealtruistically

KiranSmart:TheBeginnings

MubinbeganhisresearchinOctober2017onHumanoid RobotsServicesandSolutions.Beforethis,noneoftheGulf

Countrieswereknowntothefield,asnoonehadpredicted thefuture;hence,itwasasmartmovetakenbyhimtoenter thefieldofrobotics.Afterintensiveresearch,thecompany transitionedasadistributorandactedasanagentforafew renownedrobotmanufacturersinRussia,China,Singapore, Finland,andHolland.Atfirst,whenroboticsolutionsby KiranSmartstartedmovingintothemarket,itwastoughto convincepeopleandexplainittothem.

ThisdidnotdeterCEOandFounder–MohammedMubin Mallick.Heinvestedaconsiderableamountofmoneyin marketing,creatingawarenessamongpeoplefortherobotic solutions.Today,duetoCOVID-19,thewholeworld understoodthatitneedsrobotstosavehumans.His contributiontoroboticsolutionshasbeenacknowledgedin healthcare,banks,hospitality,malls,airports,oil&gas, factories,warehouse,andmanyindustries.However,COVID19hasopenedthemarketaroundtheworldandtheBUZZ wordintheworldisnowRobotswhichreallyhelpedKiran SmartandMi-Robotstobeactiveinthemarketdueto Pandemic2020.

InterviewExcerpt:Mubinspeaksfurtherabouthis journeywithKiranSmartandtheirplansgoingahead.

Whatareyourcompanyofferings?

WestartedwithofferingITsolutionsandservicestothelocal marketbycollaboratingandpartneringwithmultipleIT productvendorsworldwide.Someofthehardwareproducts weofferincludenetworkswitches,wirelessaccesspoints, networkfirewall,HSIA–Surfsonix,servers,back-updevices, printers&PCs,Smartdevices,Smarttouchtable,Interactive touchscreens,Digitalscreens,restaurantpagers,service robots,anddisinfectionrobots.

“Our company is working with a unique mission to facilitate all the industries to achieve their organizational goals and business objectives to survive in the market during COVID 19 and Post Pandemic 2020."

KIRAN SMART AIMS TO MAKE IT BIG AS A ROBOT SOLUTIONS & SERVICES COMPANY IN KUWAIT

Speakingofoursoftwareproductofferings,wehaveemail signature,digitalmarketingsoftware,anti-virus,backup& disasterrecovery,networksecuritysoftware,andAMC (AnnualMaintenanceContract)asservices.

Tellusaboutyourchallengesduringtheinitialdays,and howyoumanagedtoovercomethem.

ThewordChallengeismyfavoritebecauseforme “Challengeisthefactorthatpushesmeaheadtoachieve mygoalsinlife”.Thereweremanyinitialchallengeswe facedlikegainingthetrustofcustomers,generatingrevenue, survivinginthemarketwithtoughcompetition,beingmore innovative,findingbettersuppliers,gettingtheright candidatesasemployees,andseveralothers.

Werealizedthatovercominganychallengeisnoteasyunless there'sagoodstrategyandplaninplace.So,forevery challengewefaced,wecameupwiththerightstrategiesto overcomeitandmakeitasuccess.

Wheredoyouseeyourcompanyafewyearsfromnow?

Itisdifficulttopredictthefutureastechnologyadvancement issorapid.Wearedevelopingeveryday,andcontinuously focusingonimprovingoursolutionsandservices,especially ourRoboticsSolutionswhichisdemandedworldwide.To catertothedemand,weareestablishingourpresencein differentcountriestooperatewhereverisfeasible.Inplaces wherethat'snotpossible,weareappointingdistributorsor partnerswhocanprovidethesolutionsandserviceslocally. Wewouldliketoseeourcompanyrecognizedasoneofthe mostinnovativesolutionsandserviceprovidersintheworld.

Meet the Man Behind Kiran Smart

Mohammed Mubin Mallick, CEO & Founder

Mubin is an innovator of Humanoid Robot Services and Founder of MiRobots Company registered in India. He has several professional certificates under his name including a Master's Degree in MBA from Cardiff University, UK.

Mubin also has vast experience starting from manufacturing unit in LG., Sony, with expertise in the distribution channel management for Asian ethnic's garments in Wales (Cardiff – U.K.). He has delivered many public presentations and live demo on Robots in Smart City, Robots in Real Life, Robots in our future life, Robots in Education, and Robots in Health Care. He has continuously live demonstrated for two years ( 2019 & 2020 ) on Hospitality Robotic Solution at Stakeholder Conference organized by T-H-N in Dubai (UAE) under MiRobots banner.

Howhasyourjourneybeensofar?

Thejourneysofarhasbeenlikethewaveofanocean.What doweseewhenwelookattheoceanwaves?Awavecomes downafterreachingitshighestpoint,andthen,itriseshigh again.Thisshowsthatevennatureisnotinaconstant position.Inthesameway,therewillbeupsanddownsinour lives.Therewillbemomentsoffailures,buttherewillbe successesaswell.Challengeswillalwaysbeahead,butwhat willdetermineourvalueandworthasanindividualorasan organizationishowtruewearetoouractionsandourcore beliefs.

Gotomyerp

Enabling Digital Transformation in Enterprises With Innovative Cloud

Hosting Application and Business Acumen

Robert Eppele CEO

Businessesrelyingonin-houseserversmayhaveto facedowntimeunexpectedly.Moreover,havingan entirelydisaster-proofsystemistoughtoachieve. Byoptingforcloudservers,enterprisescanreducethe adverseimpactsassociatedwithlossofserviceduring downtimeandalsogetupandrunningquickly.

Inviewoftheabove-mentioned,wearepleasedto introducegotomyerp,acompanythattakesprideinbeing adependableprovideroffullymanagedcloudhosting servicesforsmallbusinessesworldwide.Thecompany's servicesareaimedathelpingenterprisesstreamlinetheir operationswiththehelpofcloud-basedERPsolutions.

RobertEppele,CEOofgotomyerpspoketoTheChief's Digestabouttheinceptionofthecompany,their offerings,andfutureroadmap.Belowisanexcerpt.

Whywasthecompanysetup?Andhowdidyou expandyourcompanyanditsofferingsovertheyears?

Weoriginallystartedthecompanyin2005,thesameyear theterm“cloudcomputing”wasfirstusedinitsmodern context.Wesawagapandpotentialinthemarketand decidedtobeoneofthefirstonestofillit.Westartedasa small,yetdedicatedteamthatgottogethertoprovide third-partyERPsolutionstoclients.Overthese16years, wehavedevelopedadeepunderstandingofhowindustry needsdifferacrossvarioussectorsandhowdifferentlythe solutionsneedtobedelivered.

Whatchallengesdidyoufaceinyourinitialyears?

Wewereoneofthefirstcompaniestostartproviding cloud-basedservicesbackin2005.Ofcourse,itwas

challenging,sincethisnichewassonewandthebusiness sectorwaslargelyunawarethatthisservicewasavailable tothem.Otherthandevelopingandimplementingthe software,wealsohadtoeducatebusinessownersonthis newoption.Now,thecloudcomputingindustryisvalued at$371.4billion,anditisprojectedtogrowto$832.1 billionby2025.Beingindustrypioneers,weareexcitedto seethisgrowthandwhatithastobringtoourcompany andclients.

Howhaveclientresponsesmotivatedyoutoshapeyour offerings/growthecompany?

Gettingfeedbackfromourclientsisahugeshaping elementforthewaywechoosetooperateandgrow We alwayssaythatourclientsarethedrivingforcebehindour business,andweappreciateallthefeedbackwegetfrom them.Oneofthemostinterestingcustomerreviewswegot wasfromoneofourcustomerswho'sintheMidwestwith lotsofstormsandconstantpoweroutages.Oncethey movedtothecloudwithgotomyerp,they'veoperated flawlesslyeversince.Nomoreoutages,datacorruption,or downtime.Whateverwedo,wedowithourclientsin mind,andourultimategoalissimplifyingtheend-user experience.

Buildingacultureofsustainabilityinsideanorganization isveryimportanttomaintainareputationintheglobal market.Howisittrueforyourcompany?

Extremely.Ourbusinessexistsdueto2corereasons-our CustomersandourTeam.Asmuchaswecan-wecarefor eachteammemberandtheirfamily'shealthfirst.Without healthbeinginplacefirst,wecouldneverexpectanyone toenjoywhattheydo...it'sthatimportant.Bycaringfor

QUICKBOOKS HOSTING AT ITS HIGHEST QUALITY

ourteam,ittranslatesintothemcaringforourcustomers, andthecycleisself-sustaining.

Acompany'sbehaviorisasimportantasitseconomic performanceorthequalityofitsproducts.Howdoyou interpretthissaying?

Acompanyisdefinitelymorethanjustnumbers. Transparency,integrity,accountability,respectareallhuge factorsthatmakeacompanygreat.Sincewearesopeoplefocused,itisimportantthatweseeabiggerpictureand essentiallyshowpeoplethatweareprofessionalandjust nicetoworkwith.

'Leaderscannotoptimizeresultsbythemselves;they needemployees'supportandassistance.'Howdoes yourcompanyinterpretthissaying?

Peoplemattermosttousinourbusiness.Ouremployees areourbiggestadvocatesandcatalystsofoursuccessasa company.Everygotomyerpteammemberisanexpertin theirownniche,andeveryonebringssomethingvaluable tothetable.Theskillset,talent,andmotivationofour workersarewhathasbeenkeepingthecompanymove forward,sometimeschallengingthewayweoperate.

Whatdoyoufeelarethereasonsbehindyour company'sreputation?

Wearealwaysthereforourclients,andwewillspendas muchtimeasneededhelpingthemout.It'sraretofinda companythatwouldgenuinelyholduptoitspromise.Our well-versedtechniciansandexpertsdeviseatailor-made andpersonalizedcloudhostingapproachforevery

Knowing the CEO

Robert Eppele

Robert is the CEO and Cofounder of gotomyerp. He is a strategic entrepreneur with a background in engineering, public accounting, and multiple startup organizations. He has a proven track history of implementing enterprise-wide critical infrastructures, applications, and strategies that allow small, mid, and large organizations to leverage existing technologies, effectively.

business,consideringtheiruniqueneeds.Wearemorethan justacloudhostingprovider–weconstantlyworkwith ourclientstofindandcustomizethebestsolutionfortheir businessneeds,optimizetheircloudenvironment,and overcomeanyhurdlestogether Wealsoprideourselvesin beingoneofthefewcloudhostingprovidersthatnever experiencedanysetbacksintheyearsthatwe'vebeen operating.

Wheredoyouseeyouandyourcompanyacoupleof yearsfromnow?

Thispastyearhasemphasizedtheimportanceofa platformthatwouldallowpeopletoworkfromanywhere, butalsotheonethatissecureenoughtostoreimportant confidentialdata.Thisisrightwheregotomyerpandcloud hostingstand–abridgebetweenonlineanddesktop.We arelookingtostrengthenourpositionasaleadinghosting providerandleveragethebusinesscontinuitythatisnot availablewithanyotherservice.Ourultimategoalisto provideproprietarytechnologytosimplifytheend-user experience.

“We were one of the cloud hosting pioneers and have contributed to the growth of this niche. We were lucky to see the industry grow and change, as well as have the opportunity to influence it.”

ONE TWO ONE ADVISOR SDN. BHD.

Leading Innovations and Digital Business Transformations Through FinTech & InsurTech Solutions

Inthismodernworldofthecompetitiveanddigital-first market,organizationshavenooptionbuttocutthroughthe noiseandstandoutfortheirsurvival.Thismeansthatthey havetoleveragetechnologytoimprovetheirinternaloperations, bettertheirservices,andbenefittheirclients.FinTechand InsurTechprovidersunderstandthisneed,andhence,form strategicpartnershipswiththeirclientstopresentthemwith money-savingoptionsandtransformationalbenefits.

121Advisorisonesuchfirmthatseekstodelivertailored technologysolutionsandconsultingservicestoclientsacrossthe Financial,Insurance,andTakafulsectorsintheAsiaregion.The

Kevin Steer Founder & CEO

firmhasbeeninbusinessforthepast20yearsandhaspioneered severalbusinesssolutionsindigitaltechnology,internetand mobileplatforms,socialmediachannels,andregulatorycompliantcloudsolutionsformultinationalanddomesticclients.

InterviewExcerpt:KevinSteer,Founder&CEO,121Advisor speakstoTheChief'sDigestabouttheFinTech&InsurTech Solutionstheyoffer,andhowtheirinnovationsaresupporting clientstotransformtheirbusinesses.

Howdidyoucomeupwiththeideaorconceptforyour business?

WehavedevelopedseveralFinTech&InsurTechSolutionsand implementedmanydisruptiveonlinesolutions,includingReferral ManagementwithMarketingAutomation(forBanks),Mobile PointofSales,OnlineDirectSelling,OnlineClaims,Agency Distribution,OnlineCustomerServicePortals&Corporate Websites.WiththegrowthofAI&chatbots,121Advisor implementeddisruptivesolutionsincludingmultilingualChatbots &RoboAdvisorsalongwithAI-basedPredictiveAnalytics/ MachineLearningforpredictingNewProducts,Lapsation, FraudulentClaims&futurepredictionsforInvestmentFunds.

Whatareyourcompanyofferings?Howhaveconsumer responsesshapedthemovertheyears?

Someofourservicesinclude:

Ÿ PredictiveAnalyticswithMachineLearning:Usingthis forpredictingnewproductstobuy,churns&lapsation, underwriting,etc.

Ÿ Multi-lingualChatbotforFinancial,Insurance&Takaful (FITbot):Multi-lingualRoboAdvisorandachatbotthat utilizeshybridtreesandnaturallanguageprocessing(NLP)to

THE THOUGHT LEADERSHIP Kevin Steer, Founder & CEO

Kevin graduated from Cambridge University (Downing College) in 1978 with an Engineering degree. He went over to Brunei to train with Schlumberger for four months. After that, he was assigned to Australia for 18 months, then transferred to Indonesia for three years, and finally to China for six months.

Seeing the advancement that mobile computers were making, Kevin decided to do a Master's at Imperial College, London, UK. Here, he studied Artificial Intelligence and later joined an Artificial Intelligence company in the UK.

In 1990, Kevin moved to Malaysia to set up a new entrepreneurial company focused on Insurance & Banking Solutions.

engagewithcustomerstoofferamorepersonalizedcustomer experienceandgeneratemorereferrals.

Ÿ WebPortalSolutionforSales&Servicing(WebPoS): Multi-lingualmobileresponsivewebsiteandportalsolution toenableclientstoexperienceaunifiedpersonalizeddigital experiencewherecontent,sales,marketing,andwork managementareconsolidatedinsteadofsiloed.

Ÿ ReferralManagement&MarketingAutomation (ReMMA):Usedforbankstoeffectivelyandefficientlyautoassignleads,tracks,andmanagesleadreferralsand conversionsbasedonuser-definedworkflows.Marketing automationresultsinpersonalizedcontentdeliverytargeted campaignsandengagement.

Ÿ SalesActivityMobileApp(SAMA):Allowsagentsto effectivelyplanandmanagesalesactivitytoensureallleads andprospectsareaddressed.Managerscanmonitorreal-time torenderassistancewherenecessary.

Ÿ Community&E-worksiteMarketing&Distribution (CeMD):Communityportalsolutionallowsorganizationsto engagewithmembersoftheircommunitytonurturetrustand createadvocatestherebyimprovingcustomerretention. Recentlylaunchedu12knowknowledgeportal.

Ÿ EnterpriseProductConfigurator(EPC):Reducethetime tomarketforinsuranceandtakafulproducts.Builttorapidly setupproductrates,illustrations,validationengineaswellas anautomatedtestingmodulethatallowsquickproduct deployment.

Ÿ Multi-channelDistributionManagementSolution (McDMS):Forgeneralagencies,IFAs,brokers,ALCs

(AgencyLeaderCorporations)tosimplifyoperationsby consolidatingtheirdiverserequirements.Withbuilt-in performancemanagementandcompensationcomputation, ourclientshaveseenimprovedsaleswithreduced administrationcosts.

Howhasyourapproachbeentoofferingyoursolutionssince thepandemic?

COVID-19hashelpedustodeliveronlinesolutionsincluding directonlinesalesforinsurance&takaful,aswellasonline customerserviceportals,whereweprovideServiceRequeststhat aresubmittedtotheservers.Theserversthencarryoutthe processingandreturntheresultstoourcustomerportal.

121Advisorhasalwaysofferedsolutionstoinsurers&banks. DuringtheCOVID-19time,wewere'lockeddown'andhadto workfromhome,butlaterwegotpermissiontogobacktoour officeandworkthere.Wenowworkfromtheoffice.

Howwouldyoudescribeyourcustomergrowthoverthe years?

121Advisorhasgrownsignificantlyoverthepast11years.We arecontinuallydevelopingnewsolutions.Werecentlylauncheda newknowledgeportal(www.12know.com)providinglifestyle adviceonFinancialPlanningandHealth&Wellness.

Wehavealsodevelopedseveralhealthcalculatorsandwillbe implementinga“TotalHealthScore”solutioninthefuture. Moreover,wewillberollingouttheFinancialPlanningGoals (Loans,Retirement,Medical,ChildEducation,CriticalIllness) basedonaperson'sLifestyle(Single,Married,YoungChildren, GrownChildren,Retired).TheseFinancialGoalsaremappedto theperson'slifestyle.

Onwhatidealsareyourworkcultureandbusinessethics basedon?

Asafounder,Iama“techie”,andIadvisetheTeamonInsurTech &FinTech.Plus,IdeveloptheDatabaseDesignsandsharethem withtheteam.Basedonthis,Igetfeedbackfromtheteamand addextrafieldstothetables.

Whatdoyouthinkisthemostuniqueaspectofyourbusiness?

WehavedevelopedaKnowledgePortalthatweplantolaunchin regionssuchastheAsiaPacific(thesewillbemulti-lingual)and theUS&Europe(alsomulti-lingual).

“We Don't Follow Trends, We Pioneer Them.”

ClikPak, Inc

Innovative e-commerce solution, providing low risk and high impact on your enterprise's profitability

Ainsworth | Co-founder & CCO

David

ClikPakoffersauniquebusinessmodel,giving partnerorganisationsanownbrandworld-class ecommercesolutioninjustweeks.Partnersentering ecommercearefacedwithmultipledifficultchoices:speed tomarketversussolutioncapability,investmentin capabilitiesversusprofitability,etc.Thislatterchallengeis amplifiedinsmallermarketsandintheperiodfollowing launch.WithClikPak'secommercesolution,partnerscan haveitall.

“Withinmonthsofcreatingourmarketleadingecommerce platformwerealisedsuccesswasbasedontwo complementaryelements,thesoftwareplatformand presenceineachmarket.Fromthatpointonwesought partnerswhowereimaginative,demanding,impatientand whohadtheabilitytodeliverapowerfulandcompelling experiencewithintheirhomemarket.”

“Adaptabilityisanessentialfactorthatorganizationsneedto havetosurviveandflourishintheonlineshoppingmarket,” saysDavidAinsworth,Co-founder,andCCOofClikPak. “Withtheconstantandrapidevolutionoftechnology, customerexpectationsareevolving.Inaddition,marketsare evolvingrapidlyashigh-speedbroadbanddatabecomes moreaffordableandavailable.Evenonce-stableregulatory environmentsareextremelydynamicnowassocialmedia andalternativepaymentmethoduseexpands.Customerdata isunderconstantscrutiny,drivingpolicychangesfor suppliersandregulators.”

Lookingatthecurrentscenario,Davidfeelsthatcompanies needtoadaptconstantlyjusttokeepupwiththepaceofthe market.Togetahead,theyneedasolutionproviderwho focusesonconstantlyupdatingtheplatform,appand website,sotheycanfocusontheircoreskillsofmarketing,

customerengagementandlastmilelogistics.Basedonthese idealsandvalues,DavidhasbeenleadingClikPak,Inc.and drivingittowardslong-termsuccessandgrowthacrossthe world.

AboutClikPak,Inc.

Foundedin2013,ClikPakisaneCommercesolution providerbasedinMiami,FL.ClikPakspecializesin deliveringawholeclothB2BeCommercesolution.Along withthestateoftheartsoftwareplatformtheClikPak solutionprovidesorderfulfillmentandendtoendlogistics servicesfromthemostpopularUSonlinemarketplaces.The firmenablesitspartner'scustomerstohaveadirectshopping experiencewithonlineUSstores.Endcustomersbrowsethe partnerbrandedwebsite,andthenpurchaseproductswith theiravailablepaymentmethodgettingitemsdeliveredright totheirdoor

ClikPakprovidestheplatformandalsotakescareofallUSbasedoperations:procurement,fulfillment.Partnersareable tofocusonthebusinessintheircountrycarryingoutlocal marketing,customerengagementandin-countrylogistics. Thesolutionisafirstandenableseachpartnertofocustheir respectiveskillstomaximumeffect.

WehadthepleasureofinterviewingDavidAinsworth, whowaskindenoughtosharethestoryofClikPakwith us.Hereisaneditedexcerptfromtheinterview.

Whywasthecompanysetup?

TheinitialfounderestablishedClikPaktoaugmentan existingtransportbusiness.WhenDavidandotherco-

“It is important to new and prospective partners that we embody the core partnership values and that they are demonstrated ubiquitously and unwaveringly. We work constantly throughout the organization to drive this commitment in all of our employees.”

foundersjoined,andtheyrealizedthepotentialforClikPak approachingthemarketdifferentlyfromanyoneelse.

ClikPakdroveapartnershipapproachenablingittofocuson thesoftwareplatformandNorthAmericanlogisticswhilst itsin-countrypartnersfocusedontheirmarket.This approachenablesthepartnerstolaunchabrandoraugment anexistingownbrandedbusiness.ClikPakprovidesa scalablesolutionforthepartnerbrand,whichcanbeupand runninginafewweeks.Theadvantagesoftheapproach havebeenevidenttopartnersinsmallandlargemarkets acrossAfrica,MiddleEast,LatinAmerica,andthe Caribbean.

Howsuccessfulwasyourfirstprojectrollout?

OurfirstprojectwaslaunchedinGuatemala.Weworked withanewbrand,acompanywithnoassociatedbusiness elements.Forus,thiswasagreatlesson.Itishardtosetupa distributedbusinesswithanewbrand.Havingelementsin placeeitherdirectlyorthroughthirdpartiesiscrucial.Itis importantthatweseekpartnerswithcapabilitiesand attributesinthemarketandthatweassessmutual competenciesandabilitiestomakethebusinessinthe marketsuccessfulforallparties.

Howhavetheconsumerresponsesmotivatedyouto shapeyourofferings/growthecompany?

Greatquestionandonewheremyansweralignswiththelast question.OneofourpartnersintheMiddleEasthas extensivenationalreach.AlthoughClikPakprovidesan integratedlogisticsmanagementsolution,itwasclearfrom theendcustomerfeedbackthatimplementationiswhattruly matters.Wehadextensivefeedbackfromcustomersviathe integratedcustomerservicecapability,andwerealizedthat whileourcustomerscouldseetheirorderhadarrivedinthe country,itwastakingtoolongtoreachthem.Welearned thatweneedtruediligenceinassessingthecapabilityofour partners.Weworkedwithourpartnersupportingthem, supplementingtheircapabilitysothatthedesiredend customerexperienceisachievedandmaintained.Afurther advantageoftheClikPaksolutionisthatthelessonslearned inanymarketaresubsequentlyappliedinallmarkets.

Acompany'sbehaviorisasimportantasitseconomic performanceorthequalityofitsproducts.Howdoyou interpretthissaying?

ForClikPak,thisanswerisnuancedbytheoperatingmodel. ItisimportantthatClikPakisseentooperateinaclear straightforwardandpredictablemannerwithtotalcustomer commitment.Itisthepartnerwhoisseekingtohave behaviorstosupportitsbrand.Itisdoublyimportantthat

Knowing the Key Executive

ClikPakconstantlyseekstosupportthepartnerinthis activitytoprotectthebrandandalsothepartnerrelationship. ThisalsomadeabsolutelycleartoClikPakandourpartner theinterdependenceofbusinesssuccess.

Isittruethatstrivingforbothethicsandsuccessina businessisatoughfeat?

Notreally,ClikPak'ssuccessispredicatedonreliable& consistentapplicationofthebest“values”withitspartners andendcustomers.Whenoperatinginemergingmarkets, “trust”isabigissueformanyend-usersandanintegralpart ofthebrandistooperateandbeseentobeoperatingwith strongethics.Thepartnercanonlydothisiftheyarefully andconsistentlysupportedbyClikPak.

Trustisacrucialfactorforbusinesssuccess,especiallyina distributedorganizationlikeours.AtClikPak,we incorporatethevaluesoftrustandethicaloperationswithin ourorganizationsandwithinallofourpartnerandcustomer interactions.

Wheredoyouseeyouandyourcompanyacoupleof yearsfromnow?

Intwoyears,wewillbeinover50countriesgloballywith multiplepartners.ClikPakhasenormouspotentialasan adjuncttomajorgloballogisticsplayers.Themajorityhave eCommercehighontheirlistofstrategicinitiatives. However,developinganeCommercesolutionin-housetakes years.ClikPak'sglobalsolutionisscalableandapplicablein smallandlargeemergingmarketsandhasastrong customer/partnerbase.Within2years,wewouldexpectto haveattractedtheattentionofanumberofthemajorplayers.

David Ainsworth is the Co-Founder is Chief Commercial Officer and board member. David has over 25 years of senior management experience in the ICT industry in emerging and developed markets leading the commercial operations/ management of ClikPak since it was founded.

Phil

Wiland President & Chairman

Wiland

Delivering a Brighter, more Profitable Future for Clients

Theentireworldisspinningonthemarketandbusinessesare rapidlymaximizingtheirreturnsbasedontheresultsofthe market.Insuchascenario,intelligenceplaysaveryimportant role.HavinganeffectiveBusinessIntelligencesystemby yoursidecanimproveefficiencyandincreaseproductivity withintheorganization.Insimpleterms,businessintelligence playsacriticalroleintoday'seconomy.

Wilandisaleadingproviderofbusinessintelligenceanddatadrivenmarketingsolutions.Regardlessofchannel—digital, directmail,email—marketersrelyonWilandtodeliver highlyresponsivemarketingaudiencesthatfuelthe organizations'growthandprofitability Wilandclientsspana widerangeofsectorsincludingmultichannelretail, publishing,nonprofit,political,homeandpersonalservices, financialservices,travelandhospitality,andautomotive.

TheWilandDatabaseiscontinuouslyupdatedwithtimely datacontributedbymorethan3,700clients. Wilandclients arealsoequippedtofine-tunetheirmarketingbudgetsfor measurablybetterROIbyfocusingonlong-termvalue customersanddonorswhileeliminatingspendingonnon-

productiveaudiencesegments.Byapplyingarigoroustestand-controlmethodologytoeverythingitdoes,Wiland providesitsclientswithpreciseanalysisoftheperformance oftheirmarketingefforts.

WhatWilanddelivers?

SuperiorData+PredictiveAnalytics=ResponsiveAudiences

Everyday,marketingprofessionalsfromthenation'sleading consumerbrands,nonprofitorganizations,andpublishersrely onWilandcustom-modeledaudiencestofueltheirsuccess. Byleveragingitsvastconsumertransactiondataand predictiveanalytics,itdelivershigh-performingmarketing audiencesthatproduceexcellentresponseratesforimpressive ROIinallchannels.

WhatMakesWilandAudiencesSoEffective?

Whiledemographicsandpersonashaveimportantrolesto playinaudiencecreation,itistransactiondatathatismost predictiveofactualresponse.That'sbecausethebestpredictor offuturetransactionalbehaviorispasttransactionalbehavior Byanalyzingindependentvariablesthatconnectseemingly unrelatedtransactionaldatapointsacrossmultiplespending categoriesobservedintheWilandDatabase,itproduces bespokeaudiencesthatdrivehighresponseratesinall channels,evenatlargescale.

CrankUptheVolume

Highquality…orhighvolume?Whychoosewhenyoucan haveboth?Wilandmulti-modelaudiencesolutionsutilize customalgorithmsthatassignacompositescoretoeach prospectaccordingtorankingacrossmultiplemodels.Models

arethenweightedbypredictedperformance,andindividuals arerankedbasedonscoringacrossallmodels.Theresultisa large,integrateduniversefromwhichresponsiveaudiences segmentscanbescored,rankedanddeployedinyour promotions.

EnablingPre-IntentMarketing

Beforeconsumerssignalthattheyareevenin-market,itis possibletoinfluencetheireventualpathtopurchase.Withits massivetransactiondataandproprietaryResponsePrediction Technology™,itcanpredictfuturepurchaseanddonation propensityandcapacitywithremarkableaccuracy.This allowsbrandstobuildawarenessearlyinthemarketing funnelaswellasdelivermorerelevantmessagesandoffers onceconsumersarein-market.

Whenmarketingtocurrentcustomersordonors,youwill benefitfromWiland'sabilitytoscoreandsegmentthese audiencestooptimizetheresultsofyourcampaigns.Whether throughdirectmail,displayadvertising,orotherchannels,it providestheinsightnecessarytomaketherightdecisionsin allocatingmarketingdollarsproportionatelyforthegreatest impact.Itletsyouknowwhotokeepinvestingmarketing dollarsin,whotoletgo,andwhototestforpossiblelongtermROI.

IndustrySolutions

NewCustomerAcquisition

Reachyourfuturecustomersbeforetheyareeveninthe market.UltimateData'spredictiveanalyticsand comprehensivedataonvirtuallyeveryU.S.adultconsumer enablepre-intentmarketingthatidentifiesthebestnew prospectsforyourbrand.

NewCustomerAcquisition

Wiland'spredictiveanalyticsandmodelingsolutionsidentify thebestnewcustomersfromwithinitsvastdatabase.This approachmeansyoucanacquirenewcustomersaffordability andrealizethebestreturnoninvestmentforyouracquisition campaigns.

NewCustomerAcquisition

Findprospectswhoarethemostlikelytobecome—and stay—loyalcustomers.Wiland'spredictiveanalyticsand modelingsolutionsidentifythebestnewprospectsfrom withinitsvastdatabase.

Meet the ace

Phil Wiland is the president and chairman of the company. His professional life has been defined by industry-changing ideas, successful company launches, and unrelenting innovation. In 1971, Phil formed the first iteration of the Wiland companies, providing data services to virtually every segment within direct marketing. In 1979, he developed the first national directory of postal carrier routes—before the Post Office even had one! This was followed by the Matchmaster Plus merge/purge mail processing system—the first to use artificial intelligence.

In the 1980s, Phil launched one of the first fully integrated CRM systems and developed some of the most sophisticated predictive modeling solutions ever to be used in direct marketing. The company went public in 1984 and was later sold when a large public company made an unsolicited offer at a time when 22 other companies were also bidding.

“We are also a company recognized for a culture of honesty, integrity and goodness."

Flavio

Gomes CEO and Founder

LogiSense

Addressing Complex Usage Ratings and Billing Challenges

Theworldisgoingtoseenearly20billionconnected devicesby2020.IoTisinfocussowecansafelysaythat thepotentialforrevenuesthatcanbeearnedwithbilling systemsaroundtheworldwillalsorise.Butcustomerswant billingtobeattunedsothattheservicestheypaycorrespondwith theservicestheyuse.Insuchacontextthereisagrowingneed forbillingsystemsthatwillbespecializedandflexibleenoughto catertothesecustomerrequirements.

Eversinceitsestablishmentin1998,LogiSensehasstrivedto becometheindustryleaderamongthereal-timeusageratingand subscriptionbillingsolutionproviders.BuiltaroundonFlavio Gomes'svision,thecompanyhascometobeknownfor providingacompleteratingandbillingflexibility.Increasing presenceofIoThasonlybeenaboontoLogiSensebecauseit specializesinmonetizingIoTinformationtransactions.The company'sgrowthhascomehand-in-handwiththegrowthof IoT

LaunchedbyLogiSense,itsEngageIPplatformhascometobe recognizedastheworld'sforemostusageratingandsubscriptionbasedbillingsolution.EngageIPhasoneofthestrongestpartners inSalesforce,theworld'sleadingCRMsoftwareprovider.It worksinconjunctionwiththeEngageIPplatformtomonetize

anyserviceorsubscription,overanymediumandfromany provider

TheEngageIPplatformprovidesalltheaspectsthatisdesired fromsuchaplatform–usagerating,mediationandbillingto customerself-care.Itisareal-timesolutionthatsupportsawide rangeofbusinessmodels.Thisincreasestheamountofthe servicesbyfine-tuningtheirclient'sbusinesspractices.Allthisis becauseinnovationistheessenceofEngageIP Thisalso generatesnewrevenuestreamswhichinreturnensurelongevity andanairofrelevanceinarapidlyevolvingandachanging market.

AugmentingIoT

IoTisaficklebutadisruptivemarket.Developmentsarebeing madeintheschemeofIoTthingsinafact-findingandina searchingmannerforfutureapplications.Insuchascenario, serviceprovidersneedtohavebillingsystemsthatwillsupport thesenewtechnologiesandbusinessmodels.LogiSenseisa billingproviderthatoutdoesitscompetitioninthisfieldbecause ithastheclearunderstandingoftheusecasesandeconomic driversoftheIoTworld.

LogiSensehasbeenengagingwithclientsintheIoTindustryfor manyyearsnowwheretheyhavebeensolvingthemost

EngageIP

complicatedbusinessmodelchallengesforserviceprovidersand developers.Theyprovideverticalsolutionsthatassistnetwork operatorstoimprovetheirIoTservicesandalsohelpenterprises toreducecostsassociatedwiththeiroperations.Theyhave partneredwiththeleadingIoTandM2Mserviceproviderslike Numerex,CoreandxMattersandeleven-X.

Scalingup!

LogiSenseisalmosttwodecadesoldnowandisgrowingallparts ofitsbusiness.ItisprovidingbillingsolutionstoIoT, telecommunications,UnifiedCommunicationsandEnterprise serviceproviders.WithaplatformlikeEngageIP,LogiSenseis winningheartsacrosstheglobewhereitprocessesbillionsof usageeventseveryyearandsubscriptionssingleeverymonth.

Awarded and Appreciated

Back in 2015, LogiSense was conferred with Internet Telephony Product of the year award by TMC Global for its EngageIP platform for its revolutionary billing and rating excellence “It gives me great pleasure to recognize LogiSense with the 2015 Product of the Year Award for its commitment to excellence and innovation,” Rich Tehrani – CEO, TMC.

In 2017, EngageIP received the 2017 IoT Excellence Award in Innovation from TMC and Crossfire Media. This award honors innovative products that support the availability of information being deduced and gathered from sensors, systems, and anything else that is supporting better business and personal decisions.

Visionary Extraordinaire

Flavio Gomes, CEO and Founder of LogiSense

Mr. Gomes is a serial entrepreneur and a visionary in the field of technology. He has twenty years of experience in directing and leading the delivery of products to big communication providers and enterprises in the Telecom industry, UCaaS, digital business marketplace and IOT.

He leads a team of highly skilled professionals at LogiSense to bring about his vision of enabling digital transformation leading to Usage Economy, which is the dynamic combination of usage-based billing models and subscription-based models. This will allow businesses to monetize any triggered events that will motivate the revenue profits, seek knowledge and leverage significant competitive advantage in the marketplace.

“LogiSense enables service providers to costeffectively manage millions of devices while helping to deliver a better customer experience.”

Daon

Innovate while you Authenticate with Daon

Wearelivingintimeswheresecurityisaprime

concernofeveryindividual,businessorganization, andeventhegovernment.Weliveinfearofcyber attacks,fraudulentthefts,breachesandmore.Sowhat'sthe solutiontoprotectourselvesfromtheseattacks?Whilehaving strongpreventivemeasuresisagoodchoice,everythingcan bemademoresecurewithbiometricauthentication.

Biometricauthenticationisapowerfulsecuritymeasureasits automatedverificationofindividualsisbasedonunique physiologicalandbehavioralcharacteristics.Beit fingerprints,iris,walk,etc,biometricauthenticationhas becomeanecessityinalmostallcommercialspaces, includingaccesstobuildings.Andtheleadingforceofthe biometricindustryisDaon.

Daonwasstartedwaybackin1999byDermotDesmondwith itsheadquartersinReston,Virginia.Nearlytwodecadeslater, Daonisstillthepioneerandleaderinthebiometricsindustry ThewholeobjectiveofestablishingDaonwastoconstruct biometricsoftwareproductstohelpandallowpeopleand organizationstoauthenticatethemselvesinpersonoronline. Inthisauthenticationprocess,Daonhasensuredasecure,

Thomas A. Grissen Chief Executive Officer

convenientandflexiblemannerwhichcompletelyremoves thethreatofsecuritybreachesanddevicefraud.

UnfoldingtheLegacy

WhilethefirmisbasedintheUSA,Daonhasdeveloped assurancesoftwareforcountriesallovertheworld,including businessenterprisesandgovernmentinstitutions.Overthe years,Daonhassecurelymanagedthousandsandmillionsof biometricidentities.“Ourmobilebiometricauthentication solutionsareusedbysomeoftheworld'stopfinancial institutions,”proudlynotestheCEO,ThomasA.Grissen.

Daonhasbeensucceedinginprotectingcriticalinformation withenhancedsecuritythatdoesn'tcompromiseusabilityand flexibility.Today,it'saleadinginnovatorwhenitcomesto developmentanddeploymentofbiometricauthenticationand identificationsolutionsglobally “Our vision is to be the world's leading human authentication platform enabling people across any channel to easily assert and protect their identity,” hesays.

FlagshipProduct:IdentityXPlatform

Asaresultofthisvision,Daonhasdesignedanddevelopeda universalauthenticationplatformformobiledevicescalled theIdentityX®Platform.TheIdentityXPlatformisaunique solutionthatishelpingtoprotectnationalbordersandother criticalinfrastructure. “Our IdentityX Platform removes friction from the authentication process while providing the highest level of security with inherent multi-factor authentication,” explainsThomas.

AuniquefeatureoftheIdentityXPlatformisthatitcan'mix andmatch'securityfactors.Forinstance,theIdentityX Platformcanuseoldsecurityfactorslikepasswordsandhard tokensandmixitwithmodernfactorslikevoice,fingerprint, andfacialrecognition.It'scertainthatsecurityfactorswill continuedeveloping.That'swhytheIdentityXPlatformcan integrateemergingsecurityfactorsoftomorrowaswell. Clientscanusethesefactorsindividuallyorcanfusethem togethertohaveahigher-levelofsecuredassurance.Inother words,oncetheIdentityXisintegrated,youcanuseitasa shoppingcartfornewandupcomingtechnologies!

Thefirstthingthat'sassuredaboutIdentityXisitshigherlevel ofsecurity Theplatformcombinesvarioustypesof biometricslikefacial,voiceandfingerprintrecognition.It usesfactorslikegeo-location,device-binding,andothersto createthemaximumleveloftrust.Moreover,theplatformis easy-to-useandconvenient.

“Passwords are hard to remember and cumbersome to enter With biometrics, you just take a selfie, speak a phrase, or press your finger to the device!” Thomassays.TheIdentityX isalsoanall-inclusiveplatformanddoesn'tjustcaterto smartphonedevices.Forhighersecurity,Doanencourages clientstotakeamultimodalapproachinbiometrics.This guarantees100%inclusivityandfreedomofchoice.

The Leading Force

Thomas A. Grissen, Chief Executive Officer

Thomas A. Grissen is Daon's CEO and a member of Daon's Board of Directors. Thomas oversees all strategic and operational aspects of the business worldwide. His career spans publicly traded Fortune 100 technology companies to early stage “pure play” software companies. He is also the CEO and Chairman of DTIS (Daon Trusted Identity Services) a joint venture with the AAAE (American Association of Airport Executives). He is also a member of the Advisory Committee of a joint venture with SMFG (Sumitomo Mitsui Financial Group), providing cloud-based biometric identity services across a variety of markets in Japan.

Thomas is recognized in the biometrics and identity industry as a thought leader, regularly called on by the media to discuss how biometrics establish trust online, significantly enhancing security while improving the user experience. Thomas was identified by Forbes as “One of Five Chief Executives Reinventing Industry through Digital” and has appeared on national television programs, such as CNBC's Squawk Box. Thomas holds a B.S. in Business Administration from Central Michigan University and an Executive MBA from the Eli Broad School of Business at Michigan State University. His hobbies include hiking, sailing, and skiing.eadership Track Program.

“Passwords are hard to remember and cumbersome to enter. With biometrics, you just take a selfie, speak a phrase, or press your finger to the device!”

Bill Crank President and Chief Executive

Dialogic

High-Quality real-time Communications Media from Dialogic

Communicationisasoldasmankinditself,oreven

longer.Weareconstantlycommunicating,beitwith othersorwithoneselfanditisanessentialpartof everyone.Onalargerscale,communicationplaysabigrole intheglobalizedworldoftoday.Largebusinessesrequirea well-establishedcommunicationplatformwithastrongmedia basetocommunicateeffectivelywithintheorganizationand outsidetoo.

WehavewithusDialogic,aleadingreal-time communicationsmediacompany,basedinParsippany,NJand officesallovertheglobe.Thecloud-optimizedsolutionsby Dialogicincludeapplicationsandinfrastructurefor enterprises,serviceproviders,anddevelopersworldwide. Withmorethanthreedecadesofexperience,Dialogicis currentlyworkingwith48oftheworld'stop50mobile operators.Andtherearemorethanathousandapp-developers workingwiththefirmtobuildandrunonagilenetworks.

OnlytheBestSolutions!

WhenitcomestotheservicesdeliveredbyDialogic,onecan beassuredthatit'softhehighestquality Thewiderangeof

growthopportunities,career-wiseandcompetitive compensationandbenefitstotheemployeeshavefosteredan amazingworkculture.Therewardingworkenvironmentat Dialogichasguaranteedonlythebestsolutions.“Ourglobal teamofprofessionalservicesexpertsarereadytohelpyou withunparalleledsupportandconsultingsoyoucangetthe mostoutofyournetworkinvestment,”saysthePresidentand ChiefExecutiveOfficerofDialogic,BillCrank.

Here'sabrieflistofwhatDialogicprovides:

ApplicationDevelopmentandDelivery:Businessescan buildtheirnextcommunicationapplicationusingeither custom-madeorpre-packagedapplicationsfromDialogic, whicharesecureandcost-effective.

RichMultimediaApplications:Youwantthenumberone solutioninsoftware-basedmediaprocessingindustry?You've cometotherightplaceatDialogic,wherevoiceandvideo solutionsbringagilityandflexibilitytoyournetwork.

SeamlessConnectivity:TheDialogicinfrastructuresolutions forIMS/VoLTEandNGNnetworkshavethecapabilityto increaseconnectivitybetweenmobile,fixed,next-gen,and Over-the-Topplayersinanecosystemthatwasnotpossible withlegacyTDMandGRXnetworks.

ProfessionalServicesandSupport:DialogicProServices provideyournetworkwitha24x7globalteamoftechnical andoperationalexperts.Soifyou'relookingforanything fromplanning,deploymentorevenitsoptimizationand management,Dialogicistheplacetogo.

Officer

CommittedtoQuality

Qualityisonethingthatseriouslytakenanddeliveredby Dialogic.“OurqualitycommitmentatDialogicisembedded inbothourproductsandourprocessesatalllevelsofthe organization,”explainsBill.Thefoundingphilosophyof Dialogicisbasedonitscorevalueof“AbsoluteFocusonthe Customer.”DialogicisanISO9001:2015andan ISO14001:2015certifiedcompanyandusestheISOasa foundationforprocessconsistency.“Whileusingcustomer feedbackandourqualityandbusinessmetricstocontinually driveforimprovementsinourproductsandourmethods,”he adds.

Dialogic'sbusinessbaseisconstructedonasolidquality foundationandprovenqualitytools.Thereisalsoanonline systemusedtoaccessallqualitydocumentstoensurethe quality-processesareappliedinternallyatalllevelsofthe businessoperation.Thisguaranteesthatcustomersgetthe highestqualityandservicetheyexpectanddeserve.Forthe employeesatDialogic,qualityisn'taprogram.It'showthe workisdoneandthat'swhatisdeliveredtocustomers.

Fortheenvironmentandabettertomorrow

We'vearrivedatthetimewhereweneedtotakeresponsibility andacttopreserveourenvironment.Dialogicistakingastep byefficientlyusingtheresourcesandmakingenvironmental concernsanintegralpartoftheeverydaybusiness.Hereare fewstepsinwhichDialogichelpstopreservethe environment.

1)EnvironmentalDeclarationforDialogic®Products

2)DialogicProducts-country/stateEnvironmental Compliance

3)WasteElectricalandElectronicEquipment(WEEE)

4)DialogicProductsforRecyclingOrganizationsand TreatmentFacilities

Thecompanyisstronglycommittedtoincreasingits environmentalinitiativesalongwithitscurrentprograms. Innovativeproductsthatareeco-friendlyalongwith communityoutreachinprogramsaresomeofthewaysthat Dialogichelptoprotecttheenvironment.

Hello Leader!

Bill Crank, President and Chief Executive Officer

Bill has been with Dialogic since late 2012 and previously served as SVP of Worldwide Field Operations, responsible for sales, channels, business development, services, and global strategy. After Ubiquity, Bill became President of NCI where he drove a significant strategy change that led to an eventual acquisition. He has also held executive management roles as President of Wireless Systems Consulting (acquired by BCI), Executive Vice President of CI Wireless (acquired by EMS Wireless), Vice President Sales & Marketing of Ortel - Wireless Systems Division (acquired by Lucent), and senior leadership roles of increasing responsibility at Allen Telecom Group and Motorola where he started his career. Bill has a BBA in Marketing from Western Connecticut State University and an Engineering background from Motorola's Fast Leadership Track Program.

“Our quality commitment at Dialogic is embedded in both our products and our processes at all levels of the organization.”

CoantumLeap

Transforming Businesses Through the Power of Technology & Innovation

Manish Bhai CEO & Co-founder

Onlythoseorganizationsthatrealizethatthestatus quoischangingandsocietiesacrosstheglobeare onthevergeoflarge-scaletransformationswill flourishintothefuture,”saysManishBhai,CEO&CofounderofCoantumLeap.

Moreover,disintermediationusingdigitalandhyper-scale automationusingAIischangingtherulesofthegame.So, tosurvivethroughthistransitionandtoflourishinthe emergingworldorder,organizationshavetochallenge themselves.Andthisinvolvesstructural,cultural,and technologicalchanges.Organizationsthatwillsucceedare thosethatarehighlyfocusedontheCustomer(customerfirstapproach),constantlyinnovatingandchallenging themselvesonthelargeproblemswaitingtobesolved,and areagile&unconventionalintheirapproach&execution.

Let'slearnaboutCoantumLeapstraightfromthe founders,whohavebeenastrongpillarandguiding lightfordrivingthecompanyonthepathtosuccess.

ExtractsfromdiscussionwithManishBhaiandPuneet Gupta,FoundersofCoantumLeap

Whywasthecompanysetup?Andhowdidyou expandyourcompanyanditsofferingsovertheyears?

Weweredrivenbyastrongbelief,ratherrealization,that incrediblevaluecreationopportunityexistsatthe intersectionofdigitization(poweredbyAI,cloud,and immersivetechnologies),theseculargrowthtrajectoryin theemergingpartsoftheworld,andtheneedforrapid transformationofcustomer-facingindustrieslikefinancial services.Coantumleapwassetupwithavisiontofocuson acceleratingdigitalizationinthispartoftheworld.The companyhasbeenonarolland,inashorttime,hashad acquisitions,JVs,andincubationsacrossAI,NLP, AugmentedReality,DigitalBankanddigitalizationof bankingtechnologystack.

Tellusaboutthechallengesthatyouhadtogothrough inyourinitialyears.

Theinitialchallengewassettingupastronginnovation cultureandbuildinganentrepreneurialteamthatbelieves inthevisionandhasthecompetencetotranslatethevision intoreality.Cultureandcompetencearenon-negotiableto us,andmakingsurethatwegetthefoundationrightwasa challengeonitsown.Butwearehappythatwepersisted andsucceeded.

Howsuccessfulwasyourfirstprojectrollon?

Polynomial(www.polynomial.ai)wasincubatedinQ1 2020,andthecompanyisgoingfromstrengthtostrength. Itsfocusisonintuitiveinsights(primarilyunstructured data)withaconversationaledge.Inashortspanofayear, ithasdemonstratedtheworld'sfirsthyper-scaleplatform thatmirrorshowthehumanbrainworksandusingarealtimeorchestrationofover1000microbrainsworkingin unisonprocessingbillion-plususerconversations, demonstratingNLPanalyticsthatcanoperateatanabove human-levelcognition.Thecompanyhasbeenprofitable fromitsfirstquarterofoperations.

Anotherventure,Neofy(https://Neofy.cloud)isdisrupting theneobankingspacebyofferinganoperationallyready digitalbankingasaserviceallowingnewbankstobuild andlaunchnewneobankswithCapexandOpexdynamics thatareunmatchedintheindustry.

Howhaveconsumerresponsesmotivatedyoutoshape yourofferings/growthecompany?

Ourphilosophyis“customer-first”andsolvingproblems “waitingtobesolved”.Whilewehavebeenprofitable,our largestcommitmenttothecustomershasbeenrealistically successfuldelivery.Weputourcredibilityonthelineto makethiscommitment.Seeingasatisfiedcustomer encouragesustokeepinvestinginimprovingourplatform

“Leveraging emerging technologies like ML, NLP, Deep Learning, Augmented Reality, Virtual Reality, Robotic Automation & Cloud, we help the clients of our portfolio companies solve key business problems with an outcome-based business model.”

–evenifitmeansweareover-investinginthe foundationalmonthsofanewrelationship.

Howdoesyourcompanydefineleadership?

CoantumLeapisdefinitelyaleaderinmostaspects.From definingtheproblemspacetoredefiningthesolution space,wetakeprideinchallengingthestatusquoand approachingusingour“problemswaitingtobesolved” framework.

Leadersaretheoneswhoholdtheguidingtorch,and employeesaretheoneswhorunwithitandkeepthefire going.Itislikearelayrace,andeveryoneplaysapartin attainingthegoal.Ourcompanyisunitedand acknowledgestheworkputinbyall.

Trustisadifficultattributetomeasureandadelicate dynamictomaintain.Howdoyoumaintaintrustwith youremployees?

Ourworkenvironmentislikeawhiteboardwhereallare allowedtobrainstormideas.Notallareadapted,but freedomofexpressionwithoutanyjudgmentorpenaltyis theculturethatinvolvestrustandtheconfidencetospeak upandspeakout.Thefreedomtobeoneselfistheultimate wayoftrustingandtobetrusted.

Manish is a banking & financial services veteran with 25+ years of experience. He is an industry innovator with a career spanning building and running diverse businesses.

Punnet is an acclaimed CTO and deeptech innovator with 80 US patents to his credit. He has extensive experience across Silicon Valley, Europe & Asia in cutting-edge digital platforms. Punnet has also been rated by Enterprise IT world as among the top 100 C-suite leaders transforming the world using digital.

Buildingacultureofsustainabilityinsidean organizationisveryimportanttomaintainareputation intheglobalmarket.Howisittrueforyourcompany?

Withoutadoubt.Sustainabilityandcorporatesocial responsibilityarethemesthatouremployeesarevery passionateabout,andtheyaredrivingandsettingthe agendaforourgroupcompanies.

Thebehaviorofanorganizationisasimportantasits economicperformanceorthequalityofitsproducts. Howdoyouinterpretthissaying?

Theattitudeatthetoptothegrass-rootleveliswhat determinestheperformanceandthequality Ahealthyand competitiveapproachtowardsuppingthestandardand qualityoftheproductiswhatwillleadtobettereconomic performance.It'sinterlinked,andthereisnoshortcuttothe same.

Wheredoyouseeyouandyourcompanyacoupleof yearsfromnow?

Iliketobeginwiththeend,andtheendgoalistoreach newheights.Restisallapartoftheprocessofgetting there.Inafewyearsfromnow,Iseetremendousgrowthat anenormousrate.Movingfurther,we'refullycommitted toreachingthepinnacle.

Manish Bhai, CEO & Co-founder

Tech & Innovation Experts Who Made CoantumLeap Possible

Puneet Gupta, CTO & Co-founder

Puneet Gupta | CTO & Co-founder

ED-SEN Consulting

Edwin Budiman CEO

Themodern-daybusinessisanythingbut predictable.Themarketisever-evolvingandthe natureofworkisalsochangingfast.Inthecurrent times,organizationsneedtothinkontheirfeettobeable tosurvivethetoughcompetition.Forthat,theyalsohave tobeinnovative,agile,andcapableoflookingatthings fromnewperspectives.ED-SENConsultingcanhelp withthat.TheIndonesia-basedcompanycanhelpyour organizationevolvebyfocusingonthefundamentalsand operationsnecessarytogrowaprofitablebusinessand attaingreaterlevelsofperformance.

AboutED-SENConsulting

FoundingYear:2014

OfficeLocations:KiranaThreeOffice,Floor8C.Jl. BoulevardRayaKav.1KelapaGadingTimurJakarta Utara,DKIJakarta,Indonesia.

Website:www.ed-sen.com

PTEdsenGudangKomputerindo,alsoknownasED-SEN Consultingestablishon2014.ED-SENConsultingisanIT consultingcompany,whichcanbeyourpartnerintermsof expanding businessinITmanagementandadvisory, consulting,andprovidingsolutions.

ED-SENConsultingprovidesavarietyofprofessional servicestoclientswithacombinationofbestpracticesand expertise,suchasbusinesstechnology,business application,businessanalytics,andbusinessperformance. Ourbusinessfocussesonhowtoprovideproductivityand efficiencytoclients.

ED-SENConsultingconfidentthatourexistencewillmake agreatimpactinIndonesianeconomicgrowthbygiving ourbestservicetosmallmediumorganizationstobecome anenterpriseorganizations.

EdwinBudiman,CEOofED-SENConsultingspoke exclusivelytoTheChief'sDigestabouttheirventure. Belowisaneditedexcerpt.

Whatkindoforganizationswillsurviveandflourish intothedistantfuture?

Someindustriesthatcansurviveinthecurrentpandemic eraarehealthcare,telco,pharmacy,logistics,distribution, technology,gas,electricity,agriculture,animalhusbandry, plantation,fisheries,automotive,andbanking.

WhatwastheprimarychallengethatED-SENaimedto solve?

Wenoticedthatmanycompaniesarenotfamiliarwith cloudtechnologyandstillreliedonmanualsystems,such asspreadsheets.Besides,eachdepartmenthasitsown systemcreatinggapsandcomplexitiesinbusiness operations.TheED-SENConsultingteamaimsat educatingcompaniestogetonthepathtotransformation usingcloudtechnologyandsolvethechallengesarising outofperformingmanualtasks.

Howsuccessfulwasyourfirstprojectrollon?

ED-SENConsulting'sfirstprojectwasasuccessfulone.In thisproject,ED-SENengagedwithoneofthelargest multi-financecompaniesinIndonesia.Wehelpedthem transformfrommanual/spreadsheetsystemstocloud

“ED-SEN Consulting is confident that our existence will make a great impact in Indonesian economic growth by giving our best service to small-medium organizations to become enterprise organizations.”

technologythroughtheimplementationofbusiness performancemanagement.ED-SENhelpedinincreasing theefficiencyandeffectivenessofthecompanyinplanning andbudgeting.

Whatinitiallytookapproximately2monthstodoone simulationcannowbedonemuchfaster WithED-SEN, fiveoreventensimulationscanbeperformedinaday

Isyourcompanya‘leaderorfollower’?Doyou formulateyourowncorevalues?

Iwouldsay-Leaders.Ourcompanyisaleaderbecauseit hasformulateduniquecorevalueswhichare-LongTerm Relationships,ExpertResources,EffectiveandEfficient, DevelopYourBusiness,Solution-Oriented.Whateverwe doatED-SENrevolvesaroundthesecorevalues.

‘Leaderscannotoptimizeresultsbythemselves;they needemployees’supportandassistance.’Howdoes yourcompanyinterpretthissaying?

True.Basically,ED-SENConsultinghas3important elementsinthecompany,namelydata,humanresources, andtechnologythatsupporteachother

Ifyouhavetolistfivefactorsthathavebeen/arethe biggestassettoyourorganization,whatwouldtheybe andwhy?

Ÿ HumanResources,acompanywillnotrunwithoutthe positionholdersandtheirhumanresources.

Ÿ Technology,acompanycandevelopifitisbalanced withtechnology

Ÿ Data,companiescanbesaidtobesuccessfulifthey canmanagetheirdatawell.

Ÿ Knowledge,thecompanywillbeabletodevelopand adaptwellifithashumanresourceswhohave extensiveknowledge.

Ÿ Leadership,becauseED-SENConsultingbelievesthat everyindividualinacompanymusthavealeadership spirit.

Peoplelikeitwhencompaniesareinvolvedinsocial communityandCSRactivities.Whatdoyousayabout this?

Agoodcompanyisacompanythatcaresaboutthe surroundingenvironment.ED-SENConsultingitselfhas carriedoutseveralCSRactivitieseveryyearstartingfrom 2019untilnow.

The Man Behind ED-SEN Consulting's Success

Edwin Budiman, CEO

Edwin was born in Jakarta and completed his undergraduate education at Petra Christian University in Surabaya majoring in Electrical Engineering. He has more than 15 years of experience in several projects as a business analyst, business intelligence and data warehouses implementer, planning and budgeting project, and corporate performance management.

Edwin completed his Master's Education at Bina Nusantara University. His first experience in the business world was in a multinational company as an IT Support. He became a functional consultant for more than 5 years. Because of his performance, he was recruited in one of the multinational companies in Malaysia as an Assistant Vice President. He worked in Malaysia for more than 10 years, and today, he is the Managing Director at ED-SEN Consulting, a consulting firm that delivers best practices from across industries in Indonesia to bring productivity and efficiency.

Wheredoyouseeyouandyourcompanyacoupleof yearsfromnow?

ED-SENConsulting'sstrategycertainlygrowsintermsof organizationandfinancialstructure.Inthefuture,ED-SEN Consultingwillfocusonfinancialstructure,eventothe publiclisted.

Artist Crowdfund Exchange

A Promising Platform for Emerging Talent and Creatives To Break Down Economic & Socio-Demographic Barriers

Darren Moore

Co-Founder & CEO

We'veallknownpeoplewhomakethingshappen againstallodds.We,atTheChief'sDigest, believethat'swhatleadershipisallabout–makingthingshappen.Influentialleadershipistakingone stepfurtherbeyond.Itinvolvesperformingatahigher level,developingexcellence,whilealsobringingapositive differenceinthelivesofothers.

Speakingofinfluentialleaders,TheChiefDigestisthrilled topresentourreaderswiththestoryofaninfluentialtrio–Darren,Omi,andJustus,whohavestrivedtohelp creativesinthesportsandentertainmentindustries, whetherbybuyingtheirproductsorfundingprojects.

InterviewExcerpt:DarrenMoore,CEOofArtist CrowdfundExchange

WhatdoesArtistCrowdfundExchangeaimtooffer?

TheArtistCrowdfundExchange,or“ACE”,isasocial platformthatallowsartistsandentertainerstosell exclusiveaccesstothemselvesviaethereum-backednonfungibletokens(digitalassetsontheblockchain)and interactwithfansinvaryingdegreesbasedonatiredaccessmodel.

Fanscaninturnselltheiraccesstootherfansand earnaprofit.

TheideaforACEcameafteremergencyfinancialsupport forthelargestinternationalconcertinEastAfricawas providedbythecommunity Thenightbeforetheevent, top-tiermusiciansfromtheUSandEuroperefusedto performwithoutpre-payment.Theorganizerswereoutof moneyandtheeventsponsorshadbackdatedallchecks. Nobank,institution,ororganizationwouldstepin.Oneof ACE'sfoundingshareholderssteppeduptoarrange securedfinancinginlessthan48hrs.Theshowwenton!

Thisledtoaperiodofdiscoveryandresearchbythe founders.Risingcreativesfromavarietyofsegments: music,sports,gaming,fashion,actors,andcomedians fromallovertheworldvoicedaneedforfinancialsupport inpursuitofsuccess.Theconceptsofcrowdinvestingand digitizationofrealassetswerebecomingmore mainstream.Fintechbegantoemploydecentralized ledgersandsmartcontracts.Privateinvestorsinthe entertainmentspaceneededasecure,intuitiveplatformto evaluateandactonopportunities.ThetimeforACEwas justright.

TherearesixtiersofaccessonACE:Tier1:everyoneon ACE.Tier2:followersofthecreative.Tier3(akakittens): 1+tokens.Tier4(cats):10+tokens.Tier5(lions):100+ tokens.Tier6(bosses)is1,000tokens.Thefeline connotationpayshomagetoCryptoKitties,thefirst-ever NFTcollectibleplatform.

ACE'stieredaccessbringstwosolutions:

Ÿ Itprovidesnewrevenuestreamstoartists,athletes,and creatorsespeciallyintheearlystagesoftheircareer, monetizingtheemotionaldemand(andspeculation)of fansandfollowerswhoknowandbelievein them…helpingavoidpredatorycontracts,maintaining theirindependence,andownershipoftheircraft.

Ÿ Itprovidesfansmorewaystoconnectwiththecreators theyloveandfollowonanexclusivity-basedmodel that'smorethanapaymentgateway.Thetiersgivefans moreaccess,morecontent,moremerchandise,more tickets,morediscounts,andthechancetore-sellthose tokensforaprofit.

ArtistCrowdfundExchange:GettingOfftheGrounds

“Problems can never really be solved because they evolve. So must your solution to the problem. Evolve, pivot, and continue to pursue fit.”

Tellusaboutyourchallengesandhowyoumanagedto overcomethem.

Weunderstoodthetwoproblemswearesolvingquitewell. Thechallengeswe'vefacedaremoreaboutwhatandhow toapplythemultitudeofsolution-setswecouldmake work.ACEistruly,trulydisruptivetechthatplaysatthe intersectionoffinance,entertainment,socialmedia,and engagingwithlargelyyet-to-beunderstoodcustomertarget segment:youngmillennialandgen-z.

Sowehadanumberofchallengestoface,andpivotoff, whilelearning.Tonameafew:financialliteracyacrossa verydiversesetofusers,theregulatorylandscapearound digital(blockchain)assets,userbehaviorastheyencounter anewsocialmediaapplicationthathasaverystructured financialbackend,orsimplythe'idea'ofafanor communitymemberbeingabletogrowwealthfromthe entertainmentspace(versusspending,spending, spending).

Onwhatidealsareyourworkcultureandbusiness ethicsbased?

Ourmissionistobreakdowneconomicandsociodemographicbarriers,empoweringthecommunityto confidentlyinvestintheentertainmentspace.ACE connectsemergingcreativeswithresourcestogrow The platformisinclusiveandevenstheplayingfieldso everyonecansucceedandGROWTOGETHER!Our cultureisbuiltaroundthismission.

Whatdoyouthinkisthemostuniqueaspectofyour business?

Thefactthatwe'vebeenabletocommoditizeandpricethe emotionsandneedsoffanstobeclosetoacreativeto formcapitalforthecreativeisuniqueaboutourbusiness. Thatisdoneinawaythatisnotexploitativeandenables thefantomakemoneyandgrowwealththroughasocial application.Ithasavery'stockexchange'feeltoit,andit's immersive.Theapppairswellwithliveevents,games,and festivals,andthefanscanhavea4thdimensiontotheir liveexperience.

Wheredoyouseeyourcompanyafewyears

fromnow?

ACEwillbeawayoflife-acultureforfuturegenerations togrowwealththroughtheartistsandentertainersthey knowandlove.Ifinyourmind'seye,imaginean ecosystemthat'sacombinationoftheentertainmentworld

The Influential Leadership

Darren Moore, Co-founder & CEO

Darren is a serial entrepreneur with 11+ years of C-suite leadership and a track record of 10x avg compound average growth rates with companies he has founded. Prior to starting ACE, he had 10+ years of investing in rising creators. He's Ex-Microsoft and Ex-Google senior product development leadership with 14+ years in the industry and a strong background in Machine Learning. Prior to joining ACE, Omi built his career on a foundation of privacy and compliance, while investing in rising creators for 8+ years.

Omi Iyamu, Co-founder & Chief Product & Technology Officer

Darren Moore, Co-founder & CEO

Prior to joining ACE, Justus spent 11+ Years leading operations in security and high tech sectors, including with NASA and the European Space Agency. DJ has been investing in rising creators for 9+ years himself

withthestockmarketwithinvestingallonsocialmedia andintegratedwithliveevents.

Professionalteamswillbemajorityco-ownedbythefans wholovetheteam.Wherefanscanbuyinandselltheir stakewithoutanyredtape–accreditedandnon-accredited alike.TherewillbeTVprogrammingblendingJim Cramer'sMadMoneywithESPNSportsCenter–imagine thetokenpriceofplayersscrollingandmovingwhilethey showhighlightsoftheplayer'slastmatch.Creativesatany ageorstageintheirartisticjourneywillbeabletoconvert nascent'followers'toactiveinvestorsandbackers–allon aborder-less,regulated,transparent,andinclusive platform.

Howhasyourjourneybeensofar?

ToquoteConanO'Brien:“Trytodowhatyoulovewith peopleyouloveandifyoucanmanagethat,it'sthe definitionofheavenonEarth.”

Sofar,withACE,it'sbeenheaven.

Ksenia Yudina Founder & CEO

Women'sEntrepreneurshipiskeyto improvingthesocialandeconomicgrowth ofsocietiesacrosstheworld,butitseems liketheareaisinsufficientlyacknowledged.Although therearewomenleadersandentrepreneurswhoare takingoverthebusinessworld,westillhavetoworka lotoncreatingaconduciveandfreeenvironmentfor everyonehopingtoachievesuccessinthe entrepreneurialandcorporateworld.

Aswespeakofwomen'sentrepreneurship,TheChief's Digestisproudandgratefultohavetheopportunityof featuringthestoryofKseniaYudina,CFA,Founder& CEOofUNest,whoisstrivingtohelpparentsgivetheir childrenafinancialheadstart.

LeaderslikeKseniasetgloriousexamplesofhow women,justlikeher,canfindafootingandplacefor themselvesinsocietyandthebusinessworld.

BelowisaneditedexcerptfromKsenia'sinterview withTheChief'sDigest.

Howdidyoucomeupwiththeideaorconceptfor yourbusiness?

Thecostofeducationkeepsgoingupandifwetalk aboutstudentdebt,ithasreached$1.7Trillion,whichis huge.EvenIgraduatedfromUCLAAndersonwitha massivestudentloan.

Isawmanyfamiliesstrugglingtomeetthecostof education.It'sdevastating.Asanexample,afamily

UNest

friendofoursjustgraduatedfromUSC'sDentistry Schoolwith$500kinloans.Itwilltakeherabigchunk ofhercareertopaythatback.Thatisbecomingthe norm,studentbystudent,familybyfamily

WhenIwenttoworkatCapitalGroup/American Funds,thelargestproviderof529collegesavingsplans inthecountry,Irealizedthatcountlessfamiliesdidnot haveaccesstoaconvenientwaytoavoidthekindof loansanddebtthatIhadexperienced.Plus,whenmy friendsaskedmetohelpthemplanfinanciallyfortheir kid'sfutureeducation,Iwouldsendthemalong15pageapplicationform.Theywereseriouslyputoffby havingtodothepaperwork,FedExtheformaround, etc.TheywereusingappslikeVenmoandRobinhood, sofillingoutlongformswasalientothem!

Irealizedthatthiswasacategorythatwasripefor disruptionwithtechnology.Itwastoughtoseehowa largefinancialinstitutioncouldmovequicklyenoughto solvetheproblem,soIdecidedtodoitmyself.

Whatareyourcompanyofferings?

UNestisthemoneyappforyourkids'future.The company'siOSandAndroidappsandInvestment AccountforKidshaveachievedanoutstandinglevelof successsincebecomingwidelyavailableacrossthe UnitedStatesinFebruary2020.UNestdemystifiesthe previouslycomplexprocessofsettingupsavingplans foreducationandotherimportantlifestageswitha paperlessapproachthattakesonlyfiveminutestoset

“Everyone on the UNest team is committed to our mission of helping parents build a better future for their kids, regardless of income or background, by providing guidance and access to cost-effective financial solutions.”

up.Theappalsoincludesasimplegiftingfeaturethat makesiteasyforfamilyandfriendstocontributetoa child'saccount.

UNestRewardisaprogramthatputsmoneydirectly intoyouraccountwhenyoushopwithbrandsyoulove suchasDisney+,Nike,orDoorDash.Thesepartners payusanaffiliatefeewhenaUNestcustomersignsup fortheirserviceorbuystheirproduct.

Everybusiness,bigorsmall,getsitsfairshareof challenges,especiallyduringtheinitialdays.Tellus aboutyourchallengesandhowyoumanagedto overcomethem.

Oneofthebiggestchallengesearlierinmycareerwas havingavisionofinnovationatalegacyinstitution,but withthatcomescomplexitiesastheyarenotoriousfor thelackofinnovationduetotheirconservativeways.I overcamethischallengebybeingpersistentand recruitingafantasticteamtosupportme.Myworkethic hasalwaysbeenastrengthofmineandwhenI'vebeen presentedwithachallenge,Irelyonittobeatthe competition.

Earlyonfundraisingwasachallengebecause98%of venturecapitalgoestomalefounders.Ididnotletthis determe.Ioutworkedmymalecounterpartsandwas ultimatelysuccessfulinraisingmyroundSeed,Series A.

Howdoyoudefinesuccess?Doyouthinkthereis somesortofaformulatobecomesuccessful?

AtUNestwedefinesuccessbyourabilitytohelp parents.Wequantifythissuccesswiththenumberof parentsandchildrenonourplatform,whichcurrently standsatover300,000,andtheirreviewsofourapp, whichcurrentlysitsat4.8starsontheappstore.

Whatdoyouthinkisthemostuniqueaspectofyour business?

ThelaunchofUNestlearnhasbeenaterrificsuccess andanopportunityforustohelpeducateour communityonavarietyoffinancialliteracytopics.

MEET THE LEADER

Ksenia is an entrepreneur and financial expert with over ten years of experience in the financial industry. As CFA, Founder and CEO of UNest, she has spearheaded the development of the breakthrough fintech solution and raised funding from leading venture capital funds including Northwestern Mutual, Anthos Capital, The Artemis Fund, Group 11, Draper Dragon, Unlock Ventures, and Vested Ventures.

Whilewedonotchargeforthiscontentithasbecomea uniquedifferentiatorofourbusinessbecauseitallows ustosupportourfamilieswiththetrainingandsupport theyneedtothrive.

Businessleadershavealwaysemphasizedthehabit ofreadingforsuccess,ontherecord.Isthereabook thatyoudrawinspirationfrom?

TheIntelligentInvestorbyBenjaminGrahamisamustreadforanyonelookingtoinvest.CrucialConversation isanimportantbookforanyonelookingtoleada fintechcompanybecauseitofferssuggestionsonhowto navigatechallengingmoments.Often,I'vefoundmyself insituationswhere,stakesarehigh,andemotionsrun strong.Itisimportanttohaveaframeworkforresolving issuesandthatbookhelpedmedevelopone.

Wheredoyouseeyourcompanyafewyearsfrom now?

Wearequicklybecomingtheleaderinsavingand investingsolutionsforparentsandfamilies.Inthenext fewyears,we'dliketoexpandinternationallyandwe seeourselvesbecomingtheholisticfinancialsolution forparentsandkids.Ourgoalistoleveltheplaying fieldforthenextgeneration,andbuildamoreequitable andinclusivesystemwhereeveryonecanthrive.

MANZEERA SOLUTIONS

Helping Organizations Meet Their Growth Goals

Continuously While Keeping the Business Data Integrated

Weliveinatechnologicallyprogressiveera,where digitaladvancementshaveenteredintoevery aspectofoureverydaylivesandrevolutionized them.Oneofitsmajorimpactshasbeenfeltinthebusiness world.Today,organizationscanusedata-driventoolsand strategiestounderstandtheiroperationsandcustomersbetter Consequently,theycanseethebiggerpictureandmakesmart businessdecisionsthatarecrucialtotheirsuccessand longevity.

Inthelightoftheabove-mentioned,TheChief'sDigestis thrilledtopresentManzeeraSolutions,aUK-based consultancyspecializinginbusinessintelligence(BI), artificialintelligence(AI),andadvancedanalytics.Founded in2014,thefirmworkstoprovidereal-timeanalytics, combiningERPextractionwiththeintegrationofunstructured data.

Additionally,Manzeeraspecificallycraftedthe“Pentagonof Success”,theflagshipbestpracticemodeloftheconsultancy

whichultimatelyshowsclientstheirpathtosuccess.This methodologyprovidesaunique360degreescoverageforthe clients,makingManzeerauniquewhencomparedtoits competitors.

Howdidyoucomeupwiththeideaorconceptforyour business?

Aftermorethan15yearsofexperienceinthefieldofbusiness intelligenceandadvancedanalytics,Idecidedtoconstitute mybusinessManzeeraSolutions,anindependentUK-based consultancyfocusingonbespokecustomer-oriented approaches.ManzeeraSolutionswasfoundedonthecoreof myprofessionaljourneytoresolvenumerouschallengesand frustrationsthatIhadexperiencedinmycareerparticularly aroundenhancedmodernizationandcustomizationinthefield ofbusinessintelligence.Thisisparticularlyimportantfor smallandmediumenterprises,whichconstituteasignificant proportionoftheclientbaseofManzeera.

Everybusiness,bigorsmall,getsitsfairshareofchallenges, especiallyduringtheinitialdays.Tellusaboutyour challengesandhowyoumanagedtoovercomethem.

Astechnologyisafast-growingandfast-changingindustry, withnewsolutionsandtoolsemergingeachday,oneofthe majorchallengesistostayfocusedonconstantinnovationfor ourclient-basedsolutionsandworkcloselywithourprimary andsecondarystakeholdersthroughouttheprocess.Thisisto maximizeprofitsandensuretheconsistentgrowthofthe organization.ManzeeraSolutionsprovidesup-to-date technologywhilecuttingdowndeploymenttime,optimizing

InconversationwithManinderSingh,CEO,Manzeera Solutions

Maninder Singh CEO

Leading Manzeera Solutions on the Path to Success

Maninder Singh, CEO

efficiency,anddrasticallyreducinglong-termcostsforits clients.

Scalabilityhasalsobeenachallengethatwefacedand overcame.Wehavegrownswiftlyoverthelastfewyears,and thus,havehadtoexpandourteamwhilstmaintainingour strictexperienceandqualitycontrolmeasures.TheManzeera consultancyspecificallyfocusesonthechallengesfacedby differentorganizationsatthenexusofdata,business intelligence,andITandthisisthemainmissiontobring Manzeera'sclientstotheirfullpotential.

Whatwouldyousayarethefactorsthathavecontributed toyoursuccessasanorganization?

TheimpactfulleadershipatManzeeraSolutionshasbeena significantcontributortooursuccessasanorganization.We haveaflatorganizationalstructurethathelpsusto communicateourgoalsandbusinessobjectivesclearlytoall staffmembers,andWeensurethattheyclearlyunderstand theirrolesinthedeliveryofexceptionalservicetoourclients.

Wetakeextracareofouremployeesandrewardthemfor theirexcellentwork.Thismotivatesfront-linepersonneland helpsthebusinessachievepeakperformance.

Whatdoyouthinkisthemostuniqueaspectofyour business?

AholisticapproachatManzeeraiswhatmakesthe consultancytrulyunique:innovativeERPExtraction FrameworksproductssuchasGYD(GetYourData)are combinedwithcustomizedprojectmanagementandbusiness strategytoachievethehighestROI(ReturnonInvestment) andcreateadrasticpositiveimpactforanorganization. Atanorganizationallevel,wearetryingtocollaboratewith technologicallyadvancedandsmartcompaniesofallsizesto driveproductivityandgainbetterbusinessoutcomesbesides ensuringawin-winsituationforbothparties.

Onwhatidealsareyourworkcultureandbusinessethics based?

AstheFounder,Iimplementatransformationalleadership style.Iinteractwithallmyemployeesone-on-oneandinspire themthrougheffectivecommunicationandcollaboration, initiatingthepathtosuccessfortheorganization.Iamalso involvedheavilywithclientaccounts,ensuringsuccessand maximizingvalue.

Wheredoyouseeyourcompanyafewyearsfromnow?

Wearestrivingtokeepourinvestmentsalignedwiththe changesintheindustryandtherequirementsofourclients, growingandshiftinginlinewiththemarket.Manzeerais creatingastrategytoexpandthebusinessgeographicallyina fast-growingmarket.Wearespecificallyfocusingonregions wherethedemandforsuchinnovativeBIsolutionsishigh,to staycompetitiveandreachasmanyclientsaspossibleto deliverservicestothem,helpthemmakebetterbusiness decisionsinthisfast-growingandchangingera.

Howhasyourjourneybeensofar?

Thejourneybothfromtheprofessionalandpersonalfronthas beenreallygreatandwonderful.Weaspireforevengreater accomplishmentsinthenearfuture.ThereisnotathingthatI cancomplainabout,butasabusinessleader,Ihaveafew piecesofadviceforbuddingoremergingbusiness leaders/executives.

Firstly,asasuccessfulbusinessleader,weshouldhaveafirm responsetothefollowingquestionaskedacrossthe organization,"Wherearewegoing?""Howarewegoingto getthere?""Whatismyrole?".

Secondly,theimportantpointtoremembertobeagreat leaderistostayopen,listentoeveryone,andalsodevelop yourownleadershipstyle.

Thirdly,becuriousandsay“yes”whenpresentedwith opportunities.Inthecourseofbeingcurious,askalotof questions.Andpayattentiontoeveryonearoundyou.

Lastly,ifyouwanttoknockitoutofthepark,closetheloop andtakeyourthoughtfromstrategytoimplementation, throwinginafewoptionsalongtheway.Getfeedbackfrom peerstoensureyouareontherighttrackandsolvingthe "right"problemsfortheright“cause”.

“Manzeera Solutions is committed to constantly reviewing a market on the rising side of the curve and partnering with the most innovative BI platforms to provide only the best solutions to its clients.”

Solutions

Optimizing Data Solutions

Minneapolis Based Evolving Solutions, A Complete Data Solution

Technologyisevolvingandchangingeveryday.Modern platforms,hybridcloudsolutions,andsoftwareapplications canhavemultipleusesdependingonrequirementsand capabilities.Thetechnologyindustrytrendsarenow changing.Thereisaprocessshiftmovingawayfrommanual infrastructureprocessesandWaterfalldevelopment,to automatedenvironmentsandDevOpsculture.Thetraditional on-premiseenvironmentsarenowevolvingintoPublicCloud, HybridCloud,andMulti-CloudStrategies. Therefore,EvolvingSolutionsintegratedtheirexpertisein modernplatformswithenterprisecloudstrategiestooffer enterprise-classofferingstosupportdifferentorganizations.

Equippedwithexceptionaldatacentertechnologyandtrusted talent,theyofferexpertiseprimarilyintheareasofIT infrastructure,cloud,andsoftwaresolutions.Theyhelp companiesthrivebyprovidingmodernandinnovativeIT

solutionstomanagetheirdatabest.Theyareabletodothis byhiringthebesttechnicaltalentandpartneringwithquality manufacturersoveryearsofexperienceintheindustry.

Technologyisattheheartofeverythingtheydo.Evolving Solutions'clientstrustthemtoprovideITsolutionsthat work.Theytakethetimetolearnandreallyknowtheclients' datacenterneedsandgoalstorecommendandimplementthe bestpossibleITsolution.Bykeepingupwithmoderntrends, datacenterimplementationstrategies,ITequipment maintenanceandmore,theystrivetomakeITadifferentiator foranybusiness.

IntegratedApproachtoCloud

TheteamatEvolvingSolutionsdescribestheirrelationship withtheirclientsasmorethanjustatransaction.Theyhave structuredtheirbusinessmodelinawaythatencourageslongtermclientrelationshipsandgivestheiremployeesthe freedomtoputclientsfirst.

EvolvingSolutionshasaprocessthatissimpleyeteffective. Theyknowtheimportanceofkeepingengagementsconsistent forclients.Thispersonalizedexperienceanduniquesolutions havemadethemexpertsintheindustry

EvolvingSolutionshasbeenimplementingtechnology solutionsforover20years.Theyattributeallthistotheir competentandtalentedteam.Theyhavemadehiringtheright peopleapriority Theyaimtounderstandandprovide solutionsforthemostcomplexenvironmentsandbecomean extensionofeachcompanytheyworkwith.“Weunderstand everybusinessisdifferent.Weprovideapersonalized experiencefromstarttofinishforeveryclient.Weworkhard toensureeveryuniquesituationisrecognizedandaddressed. It'sthisservicementalitythatkeepsourcustomerscoming

Jamie Gmach CEO | Evolving

backtimeandtimeagaintogetthejobdoneright”,says JamieGmach,CEO.

SimplifywithConvergedInfrastructure

Insomecases,supportingcomplexdatarequiresseveraldata centersolutionsworkingintandem.Inthepast,ITwould havetoworkwithmanydifferentvendorstodesignacustom stackedinfrastructuretomeetdataneeds.Thiswouldinvolve blendinguniquecomponentsandtheirvendors,leadingtoa varietyofmanagementchallengesdowntheroad.

EvolvingSolutions'newconvergedinfrastructurebreaksthe statusquoandprovidesastreamlinedapproachtothis predicament.Thesesystemsincorporatepre-determined infrastructurestacksfromfewervendorsandarespecifically designedtosupportthespecificprocessingcapabilitiesof theirmultiplecomponents.ConvergedInfrastructureoffers severalbenefitslikefasterdeploymenttimes,improved scalability,simplifiedmanagementandlessercost.But withoutawell-definednetworkstrategy,eventhequickest andmostefficientequipmentmeansnothing.Theneedfor connectivitybeyondthedatacentercontinuestogrowas businessesbecomemoreandmorereliantondigital.EveryIT organizationisunique.TheteamatEvolvingSolutions utilizesawidearrayofnetworkingproductstohelpcreateand optimizenetworksolutions.Withprofessionalconsultingand support,theyhelpnavigatethechangingdatacenterandIT managementlandscape.Theirdatasecuritysolutionshelp mitigatetheriskofadatabreachandprotectcorporateand customerdata.Theirteamdesignsallmodernplatform solutionstoensureasmoothtransitionintotheTechnology Landscape.

TheHybridCloudVision Corporatedataisbeinggeneratedatanunprecedentedrate. Theabilitytoharnessthatdataiswhatwillultimately differentiatebusinesses.TheteamatEvolvingSolutions believesthatCloudisasetofdisciplines.Theyareconstantly workingtodevelopahybridapproachtodriveinnovationand simplicityintechnology Theyaimtoprovidedatasolutions tobusinessesregardlessoftypeoramount.Theybelieve Cloudstorageoffersagilityandflexibilityforaccessingdata. Alwaysstrivingforexcellence,theycollaboratewiththeir teamstocontinuallylookforwaystoimprovetheclient experience.

Jaime Gmach, President & CEO

Jaime Gmach co-founded Evolving Solutions almost 25 years ago and continues to lead the company today as its President and CEO. Together with the extended Evolving Solutions team, Jaime has built the company into a leading technology solution provider focused on helping enterprise clients modernize and automate their mission-critical infrastructure to support digital transformation.

In conjunction with a continued focus on the delivery of modern infrastructure solutions, Evolving Solutions is investing in the development of new and innovative business practices to support clients' success on their journey toward a hybrid cloud operating model.

In addition to Evolving Solutions, Jaime founded Keyva, a services organization focused on cloud automation, orchestration, and DevOps in 2018.

One of Jaime's true passions in life is giving back to the communities of Minneapolis and St. Paul. He has led multiple Evolving Solutions and Keyva philanthropic initiatives in which the companies provided technology, financial, and labor support to charitable organizations throughout the region.

“At Evolving Solutions, our dedication to our clients is second to none. It's a service mentality that drives us to do anything and everything to ensure your complete satisfaction, no matter the obstacles.”

Aram Mirkazemi Chief Executive Officer

Blue Eagle Consulting

Bridging the Gap between software and operations

Overthepastfewyears,themedicalbusinesshas madebriskstrideswiththeexecutionof InformationTechnologyflourishinginthe healthcareindustry Viainformationtechnology,doctors andmedicalcareproviderscangetabigpictureofany patient.

AsITincreasinglypenetratesthehealthcareindustry, physiciansandpatientsareexperiencingthebenefitsofondemandaccesstomedicalinformationwhere,whenand howitisneeded.Thisisalsowherehealthcareconsultancy servicesalsoplayapivotalrole.Thehealthcareconsultants workwiththehealthcareindustrytomaximizethe efficiencyofhealthcare-relatedcompanies.

Thisindustryisincrediblydiversewithsomanypartsall comingtogetherinonewayoranother.Runningthings smoothlyandsuccessfullyisnotalwaysaneasythingto do.

WhileinformationisavitalcomponentoftheHealthcare industry,ithascreatedincreasedburdens.Skilled resourcesarerequiredtoaddressthesizeableandintricate demandscreatedbytechnology,especiallyintheareasof implementation,workflowandreimbursement.Ifthis informationisnotmanaged,retained,andutilized efficiently,noorganizationorprocesscanflourish. FoundedinNovember2004,toaddressthisshortageof bothbandwidthandexpertise,BirminghambasedBlue EagleConsultingwasestablishedasananswertosuch criticalinformationmanagementwithareliableteamof subjectmatterexperts.

MorethanjustConsultants

Technologyhasbeendisruptingtheoperationalmodelsin Healthcareforyears.Andthegradualshifttovalue-based carerequiresITsystemstobestrategicallyoptimized. WithafocusonofferingSubjectMatterExpert(SME) consultingresources,BlueEaglehasbeenproviding healthcareITresourcestohospitals,healthplans,and physicians'groupsbyunderstandingthecustomer'sIT environment,andsuccessfullydeliveringsustainable

solutionstoaddresstheirneeds.Theirconsultantsassist clientsineverythingencompassingthelifecycleof technologyorsoftwareadoptedbytheclient,whiletheir teamofexperiencedcodershavesolutionsandinputsto drivebusinesstoscalableheights,atanygivenstage,beit planningormanagement.Havingworkedonspecific healthcareplatformsforyears,theyhaveextensive knowledgeaswellaspracticalexpertise.Andthisperfect blendofpracticalexperienceandtechnological advancementcoupledwithdeepunderstandingofthe businesscycleiswhatsetsthisboutiquefirmapartfrom others.

Tailoredsolutionsforthecustomers'endtoend requirements

Withafocusonthecustomers'corebusinessapplications, thefirm'sconsultantsassistinimplementationand maintenanceofcriticaldatasets.InthewordsofPresident MarkGriffin,“BlueEagle'ssuccessstoryisatrue reflectionofthefactthatitsconsultantsnotonlydeliver thevaluableskillsetsrequired,butalsodrivean organizationtothepositiveimpactonthedeliverables expectedastheendresult.”

Theyarecontinuallyimprovingtheirtechnologytobring greaterefficiencytoinformationmanagementinthe healthcaresector.Fromsystemupgradestorevenuecycle management,theirteamofconsultantsknowhowto establishtimetested,proven,andreliableworkflowsinan intelligentplatform,makingthefirmaonestopsolution, forallthosecustomerswhoarelookingforendtoend software-basedinformationmanagementsolutions.

InnovationthroughPeopleSkillsandnotjust Technology

Overthelast14years,BlueEaglehasbeendoingabout equalbusinessbetweentheprovidersideandhealthplan side,withtheirprimarypracticeareasincludingAllscripts, Cerner,Eclipsys,Epic,Meditech,Siemens,Athena, Cognizant(FacetsandQNXT).Andtoday,thefirmtakes prideinsuccessfullyresolvingdifferentproblemsby leveragingitstriedandtrueprocesses.Intheupcoming year,theteamfirmlyplanstoworkonoptimization,data analytics,andintegration.Itisgoingtobeaninteresting storytotell,sincethefirmhasproventimeandagain, throughseveralevolutionsinthehealthcareITworld,that itstextbookcombinationofparingsoftwareexpertsandindepthhealthcarebusinessknowledgeworkstoaccomplish whatitsclientsarestrugglingtoachieve.WithMark's visionandleadership,thefirmwilldefinitelybeonthe righttracktowardsanevenbiggersuccessstory

Star of Blue Eagle Consulting, Inc.:

Mark Griffin is the Founder and President of Blue Eagle Consulting. With a Business Administration degree from UNC Kenan-Flagler Business School, he has built 24 plus years of experience in healthcare software business. After being a sales VP and eventually the CEO of a small company, he is the force behind the success of Blue Eagle.

“We invest time up front to clearly define the business objective you want to achieve. This gives us a narrow focus from the outset, and allows us to target the individuals with that one standout skill you need to complete your project.”

Altium

Helping Design Premium PCB's since 1985

Printedcircuitshavebeenaroundsincethe1950's.

Transcendingtime,PrintedCircuitBoards(PCB's) havebecomethemostimportantcomponentof electronics.Theimmenseintegrationofelectronicsdueto theIoTpushwillkeepusheringthePCBindustryto furtherprosperity Tofulfillthegrowingrequirements though,theindustrywillrequirePCBdesignengineersand thePCBengineerswillneeddesignsoftwarethatwillhelp themcreateprintedcircuitboardsthatareoptimalin design.Altiumhasbeendevelopingsoftwarestohelp designhigh-qualityPCB'sformorethanthirtyyearsnow.

Foundedin1985byNickMartin,AltiumisanAmerican, Australian-domiciledpublicsoftwarecompanythat providestoolsforelectronicsdesignfortheengineers. AltiumwasfoundedinHobart,Australiaunderthename Protel.Altiumwasoneofthefirstcompaniesthatprovided PCBdesigntoolsbyimplementingthemodern technologies.Withtheirannualsalesbeing$100.4million and$93.6millioningeneratedrevenueslastyear,they haveeventuallybecomethemarketleadersinthisspace.

Altium'sflagshipproductAltiumDesigneristheindustry's leadingdesignsoftwareusedtodesignPCB'salloverthe worldbyengineers.AltiumDesignerisknownforits excellentnative3DPrintedCircuitBoardCAD.

Theproductconsolidatesallthetoolsthatarerequiredby theengineersintoasingleunitthathasastress-freeuser interface.Thisrapidlyincreasestherateofthedesign successandreducestheoveralldesigntime.Overthelast thirtyyears,Altiumdesignerhasgrownfrombeingusedat thegrassroots,tonowthemostwidelyusedPCBdesign toolinthemarket.ItprovidesaTrulyUnifiedDesignthat linksallthefeaturesofthePCBdesignprocess.Altium Designerhelpstomigratefromcompetitors'toolchains withthemostpotenttranslationtoolsintheindustry

Designingelectronicsisalongandcomplexprocessthat involvesmanypeopleandeachofthemneedsaccesstothe designdataallthroughthedevelopmentofthedesign. AltiumVaultistheautomatedsolutionformanagingthe designandcomponentdataduringtheprocessofthe design.Itiscapableofmanagingdesigndatadirectlyfrom insidethedesignenvironmentandisbuiltforthe electronicsindustry

AltiumDesigner

PremiumProducts

AltiumVault

Aram Mirkazemi Chief Executive Officer

AltiumVaultworksintandemwiththeAltiumDesignerto managedesigndatawithgreatintegrity AltiumVault providessecurestoragefordatageneratedfromboard designandhelpsmanageallothersetsofdataobtained fromtheDesignAreabyrunningspecificrelease processes.Theworkenvironmentsofthedesigners workingonaparticulardesigncanbecontrolledviathe AltiumVault.

TASKING

Altium'sTASKINGisacompilertechnologythatisused allovertheworldbyleadingorganization'stomeetthe highdemandsofspecializedembeddedsoftware development.TASKINGtoolshavebeendeployedfor over25yearsnowwhichisatestamenttoitsreliability andeffectiveness. TASKINGtoolscanbeusedfor microprocessorslikeARM,PowerArchitecture,68K, 8051,Aurix/Tricoreandmanymore.TASKINGtoolsgive engineersthecapabilitytodevelopreliable,safeand efficientembeddedsoftware.

Cross-IndustrialPartnerships

Altiumhasforgedgreatpartnershipsovertheyears deliveringitsexpertisetoavarietyofindustryleaders.The companywithitsdeepknowledgeintheElectronic AutomationIndustryhaspartneredwiththelikesofBMW, Boeing,Philips,Lenovo,HP,andSiemensamongsomany otherenviablenames.Itsportfolioofpartnershipskeeps growingeachpassingyearasitmaintainsitsstatus-quoas theleaderintheindustryfordesigningPCB's.

Wellpositionedforfuturegrowth

Withover30yearsofexperienceincontinuousResearch &DevelopmentinPCBdesign,Altiumispositionedvery wellforgrowth.Altiumhas31,000subscribersglobally anditsflagshipproductAltiumDesigneraddsroughly 6,000newuserseveryyeartoitscount.Lookingahead,

thesoftwareproviderwantstoexpandintosystemsdesign afterachievingitsgoalofattainingmarketleadershipin PCBdesignby2020.Consideringattheheartofallthe intelligentsystemsareelectronicsandPCB's,Altiumis boundtokeepitsgrowthmarginof30%whichittouches everysingleyear.

ALTIUM's Chief!

Aram Mirkazemi, Chief Executive Officer

Mr.Aram Mikazemi is a huge presence at Altium. He was the Director of Research and Development from 1992-1999. He was the member of the Altium Board from 1992-2000. After a successful IPO in 1999, Mr. Aram left the company to pursue his interest in web-based software systems. He founded Morfik Technology in this pursuit. Later, he returned to Altium as part of Morfik Technology acquisition. He was appointed the Head of Engineering and then served Altium as the Chief Technology Officer before starting his tenure as the CEO of the company. Mr.Aram Mirkazemi has a Bachelor's of Engineering from the University of Tasmania.

“Altium is led by a passionate, highly experienced team with deep knowledge and expertise within the Electronic Design Automation industry.”

ClearSlide

The Sales Engagement Platform Leader

Salesandmarketingteamsareunderunprecedentedpressure

togrowrevenueandincreaseoperationalefficiency.Buyers nowhaveaccesstomoreinformationthaneverbefore,and salesteamsmustbepreparedtounderstandbuyerneedsand respondquickly.Best-in-classorganizationshavestartedto addressthesechallenges.SanFranciscobasedClearslideaimsto transformthebusinessofselling.ItisaSalesEngagement& EnablementPlatformthatconnectsMarketingandSalesby deliveringdynamic,customer-centriccontent.Clearslideworks withcustomersworldwideatimprovingsalesrepproductivity, salesleaderinsightandcontenteffectiveness.

ClearSlideisthesystemofengagementthatmakesevery customerinteractionsuccessful.Theystrivetodeliverthemost intuitive,complete,andopenSalesEngagement&Enablement Platformthatintegratescontent,communications,andactionable insightstoimprovebusinessresults.

Sincethecompany'sfoundingin2009,theyhavelookedforways tocreateamazingcustomerexperiences.Withnumerous technologypatentsandproductawards,theyaretheSales EngagementPlatformleaderinafast-growingindustry

Patrick Nichols Chief Executive Officer

ransformingSales

Thecompanystartedwithmakingenablementtoolsforsellers, givingthemabetterwaytoinstantlyengagewithbuyersthrough email,onlinepresentations,andin-personmeetings.Thenthey addedrobustcontentmanagementcapabilitiesformarketersto gettherightcontentintothehandsofSDRs,insideandfield sellers,wherevertheywork.SalesandMarketingLeadershave alwayslovedClearSlide'sengagementanalyticstounderstand betterwhat'sworkingandimproveproductivity

Witheverynewrelease,ClearSlideprovidesthenext-generation salessystemformanagingopportunities,teams,andindividual repsbasedonactualcustomerengagementdata.TheirNew EngagementQuadrantdashboardsquicklyidentifydealsatrisk, coachingopportunitiesacrosssalesstages,andactionable“nextstep”insightstoimproveforecastingandbusinessresults.Their recommendedsalesandmarketingcontentistailoredforevery customerinteraction–fromprospecttoclose.

ClearSlidedeliverstherightcontentattherighttime–inaway that'strackable,measurable,andactionable.Theircloudcontent libraryisasinglesourceoftruthforsalescontent,marketing collateral,tools,andcustomer-facingmaterialsthatsalesteams candrawfromwhethertheyarepreparingforthatbigmeeting,in themiddleofameeting,writinganemail,orontheroad.Their platformallowsMarketingandSalesEnablementteamstocreate andrecommendmarketingcollateralbysalesstage,customerfacingrole,orindustry–withrecommendednext-stepinteraction cards.Robustgroup-basedpermissionscanbesetbyuser,team, orgroupsosalesrepsonlyseethecontentthatismeantforthem. Theyprovidedetailedslide-by-slidecontentanalyticsonwhat contentisbeingusedandhowcustomersrespondduring interactions.

SalesEnablement+Engagement

ASalesEngagementPlatformisdefinedasanintegratedand easy-to-useplatformthatenablesandguidesthesharingofhighimpactcontentwithcustomers,deliversactionableinsightsfor whattodonext,andintegratesandauto-logstoCRM.ClearSlide isrecognizedasapioneerandthemostcompleteSalesPlatform byseveralanalystfirmsandindustryorganizations.Thereare hundredsofsalesenablementtoolsavailable–however,mostare onlyabletoaccomplishasmallpartofthesellingprocess. ClearSlide,however,providesacompletesalesplatform.It increasessalesefficiencybyprovidingtoolsforContent Management,e-mailtracking,engagementanalyticsandguided selling.TheyareintegratingEnablementandEngagementtools toprovidemoremeaningfulwaystoengagewithcustomersas sellers.

The Man Behind The Success

Patrick Nichols, Chief Executive Officer

TheWinter2020releaseisanewreleaseofClearSlide'sSales Platform.ThisupdateprovidesData-CentredEmail,Outreach, andContentFeedback.Itprovidesnewfeaturesfortheentire salesandmarketingprocess.Salesrepscantakeadvantageof theirnewAI-poweredSpamCheckertogetaninstantspamscore onemailcontentandgetmoreemailopens.ItalsoprovidesSales andOperationsManagerstheuseofanewGmailplugintoshare andtrackindividualengagementwithtrainingcontentviaemail. ForMarketing&SalesEnablementteams,theirnewContent Feedbacksystemcreatesadialoguebetweencontentownersand salestohelpfine-tunecontentstrategy.SalesEngineering& ImplementationTeamscanusethenewnotificationcenterin Gmailtoshareandtrackindividualengagementwith standardizedsupportcontent.

TheirnewGmailpluginwillalsoallowteamstoviewcomplete customerengagementandemailactivitydatainGmail.Itwill alsoimprovecollaborationwithSocialCommentingbycreatinga dialoguebetweencontentownersandsalestofine-tunecontent strategy.Userswillsharefeedbackfortheassetrightafterthe meeting–freshfromcustomerinteraction.Theteamwillreceive emailnotificationsfortaggedcommentsandrepliesandseewho likedtheasset.ThiswillenabletheSalesteamtounderstandhow contentisresonatingwithpeers.

Patrick Nichols serves as Corel's CEO. He joined the company in 2009. Before becoming Chief Executive Officer, Patrick held the role of President of WinZip and General Manager of Corel, Roxio, Pinnacle and ReviverSoft, leading the transformation of Corel's acquired brands and setting the strategic direction of the company's product lines. Patrick has played a key role in Corel's success, serving on the management team responsible for nearly tripling the company's operating income over the last three years.

Prior to joining Corel, Patrick served as a General Manager within the Trilogy/Versata family of companies where he was responsible for new acquisitions and business ownership of a portfolio of Versata companies. Before joining Trilogy/Versata, Patrick worked as a product manager and technical consultant at Microsoft and served as a researcher for the Department of Defense and Department of Energy through the Cornell Engineering and Theory Center. He holds a BS from Cornell University.

“Our employees view managers more as mentors and coaches, rather than as people to report to or receive assignments from.

Managers know the importance of creating an environment where people feel comfortable, appreciated, and supported, so they mold their roles around guidance and teaching in order to help team members grow and become better in their respective careers.”

ClearSlideWinter2020Release

Michael Meinhardt CEO & Founder

Cloudwords

Driving Speed, Scale, and Sophistication for Global Marketers

Companiesofallsizesareinthemidstofdigitally transformingeverythingtheydo,rangingfromthe productsandservicestheycreatetothego-to-market modelstheyemploy.Formarketingorganizations,thelandscape isnodifferent.Whileautomationisinfullswingthroughout marketingorganizationstoday,time-consuming,manual processesstillexistandcontributetolongleadtimes,errors,and inconsistencieswhenrollingoutglobalcampaignsandlocalized content.

Inlightoftheabovementioned,wearepresentingCloudwords,a companythatspeedstimetomarketforcampaignsandcontent onaglobalscale.Byconnectingmarketingsystemsand automatingprojectworkflow,time-consumingtasksare eliminatedandunprecedentedvisibilityintothelocalization processisachieved.Whetheryouaretargeting5countriesor20, Cloudwordshelpsyoudelivermorepersonalizedcontent,in morelanguages,tomorecustomersataspeed,qualityandscale impossibletoachievewithmanualprocesses.

Cloudwordswasfoundedin2010asasoftwarecompanytohelp customerssuchasAmazonWebServices,Microsoft,Merck,and manyothersdigitallytransformtheirglobalmarketing. HeadquarteredinSanFrancisco,CloudwordsisbackedbyStorm Ventures,UMCCapitalandMarcBenioff,founderof salesforce.com.

CloudwordsOneReview

WithCloudwords'sOneReview,youcaneffortlesslycollaborate withyourin-marketcolleaguesaroundtheworldtoensurethat yourtranslatedcampaignsandcontentareon-brandand appropriateforregionalvariations.

Cloudwordsenablesmultiplereviewerstoview,provide feedback,andedittranslatedcontent.Allofthisiswithinthe contextofitsfinalformat–whetherit'sanemail,newsletter, landingpage,worddocumentorwebpage. Anyfiletypecanbe uploaded,transferred,downloadedandtranslated.Because Cloudwordsstreamlinesthereviewprocesstomakeitfastand easy,you'llbeabletogetmorecampaignsandmorecontentto marketquickerandmoreoften.

In-ContextReview

Cloudwords'sIn-ContextReviewistheindustry'smost technologicallyadvancedandeasiestapproachtoreviewingand editingtranslatedcontent. Seeboththesourceandthetranslated contentside-by-side.

WithCloudwords,atranslatedcopyappearsjustasitwouldin thefinallayout. Forexample,atranslatedemailstoredin Marketolooksexactlythesameasitwouldtotheemailrecipient -andyourreviewersneverhavetologintoMarketo!

Line-by-LineReview

CloudwordsalsooffersLine-by-Linereview,whichdisplaysboth thesourcetextandthetranslation,sidebyside. Thislinguistic viewallowsreviewerstoeasilycompareeachsegment,make editsorcomments,andensurethateverythingistranslated correctlyinthetargetlanguage.

Thispowerfulreviewexperiencemeansfastertimetomarketin allyourtargetcountrieswitheasiercollaborationwithglobal teamsandfewererrors.

IncreaseBrandandMessageConsistencywithUnlimited TranslationMemory

OneTM,CloudwordspatentedTranslationMemory,issecurely managedinitsSaaSplatform.Thistranslationmemoryis updatedinnearreal-time,allowingforavarietyoftranslation processes-translatorsorlanguageserviceproviderstranslating contentorpost-editingaftermachinetranslation.Thecompany alsoofferssubscriptionpricingthatallowseverycustomerto storeanduseanunlimitedamountoftranslationmemory. Customersgetanever-increasingReturnonInvestment(ROI)as morecontentistranslatedandtranslationmemorygrows.

TranslationMemorybelongstothecustomerandcanbe searched,modified,andexportedatanymomentintime. Cloudwordsalsoholds2+billionsegmentsonbehalfofits customer,valuedatover$250minassets.Itsplatformcan supportacustomer'sever-growingneedsforprocessingand storage.

MachineTranslation

TheCloudwordsplatformintegrateswitharangeofmachine translationengines,includingLilt,GoogleTranslate,andMSFT Translate.Itsupportsseveraldeploymentandworkflowoptions thatmeetthetranslationrequirementsofourcustomers.These includeusingmachinetranslationaloneorcombiningmachine translationwithapost-editingprocessthatcaneitherintegrate withaLanguageServiceProvider(LSP)orcombinethehuman revieweffortsofanLSPwithaninternalsubjectmatterexpert. Furtherworkflowbenefitscanbegainedbyleveraging CloudwordsTranslationMemorytoreducetimetomarket,verify thatthesamewordsaren'tre-translated,andensurethefinal translationison-brandandadherestocompany-specific nomenclature.

Cloudwordswasfoundedtohelpleadingenterprisesdriveglobal growthandcompetitivenessthroughahighlyefficient localizationprocess.Itwillcontinuetoprovidebest-in-class

integrationsintomarketingtechnologiesandleverageleading translationmethodologiestoenableitscustomerstotakefull advantageofanynewdevelopmentsinthelocalizationindustry.

QuicklyLocalizeRichMediaAssets

Theneedtoquicklylocalizerichmediaassetssuchasthose producedinInDesignorvideosfromplatformslikeVidyard, ON24,andBrightcovetoshareonsocialmediaandYouTube,has becomeacrucialcomponentofaglobalmarketer'sstrategy However,formostglobalmarketerswithoutdesignorvideo editingskills,thishasbeenadifficultandmanualprocess--until now.

Cloudwordsmakesiteasytoreviewandeditthetranslatedtextin InDesignpagelayoutswithinCloudwordsOneReview-without theneedtopurchaseorlearnhowtouseAdobeInDesign software.Cloudwordsalsoautomatestheprocessoftranscribing andlocalizingclosedcaptionsandsubtitlesforarangeofvideo fileformats,soyoucaneasilyreviewandedittranslatedclosed captionsinvideos.Bothfeaturesdeliversignificanttimeandcost savingstomarketerswhoneedtocreateanddeliverrichmedia assetstoglobalaudiencesinmultiplelanguages.

Meet the Maverick

Michael Meinhardt, CEO & Founder

Michael founded Cloudwords, the leading SaaS platform enabling global executives to optimize their localization business processes and global customer experience. He developed the original business plan, initial product plan, hired the core team, and delivered 7x year-over-year top-line growth.

“By seamlessly integrating with translation vendors, marketing automation platforms, and content management systems, we take the manual work out of getting your marketing assets translated.”

CodeObjects

Making Effective, Simple to Use Insurance Systems: CaliforniaBased CodeObjects Is at The Forefront ofPAS Innovation

Simplified,flexible,andmoreprofitableinsuranceoperations

fromquotetorenewal-CodeObjectswasfoundedwiththis simplevisioninmind.TodayCodeObjectsisastate-of-theart,cloud-basedProperty&CasualtyInsuranceplatform.With theirinsurancesystems,carrierscantakefullcontroloverthe systemconfigurationanddeployahighlevelofefficiency throughouttheinsuranceprocess,resultinginlowercost,reduced errors,greatercustomerservice,andabetterbusiness.Their solutionsarepurpose-builtforandfullyconfigurablebybusiness users.Theyputthepowertochange,updateorlaunchnew productsinthehandsoftheseusers,withminimalrelianceonIT. CodeObjectsprovidescarrierstheflexibilityandspeedtheyneed torespondtochange,reduceriskandgrow Theyprovidea completeinsuranceplatformdeliveredviathecloud.Their missionistohelpcarriersachievethebestbusinessresults possiblewithcomplete,flexible,andpurpose-builtsoftware solutionsforeverystageoftheinsurancelifecycle.

SimplifytheInsuranceLifecycle

CodeObjectsdeliversinsurancesoftwareformoreflexible operationsandfasterspeedtomarket.TheInsuranceEnterpriseis acomplete,end-to-endsoftwareplatformforallaspectsof

property&casualtyinsuranceprocessing.Itisdesignedfor businessusersandenablesflexibility,configurability,and efficiencyforbetter,moreprofitablebusinessfromquotethrough renewal.Itscarrierscanlaunchproductsquicklyandeasily,with minimalITorprogrammingresources.CodeObjectssolutionsare cloud-basedandrequirenoup-frontinvestmentinsoftwareor hardware.

Ithasfourintegratedcomponents:PolicyEnterprise, RatingEnterprise,BillingEnterprise,andClaimEnterprise.These componentsworkintandemtoprovideflexibledeploymentand reducethedependenceonIT

Allthesesolutionscanbedeliveredasanend-to-endcloud-based solutionorasindividualsolutions.Customdeploymentbytheir expertservicesstaff,orBPOpartners,makesimplementation fast.

Thecompanysays,“Configurabilityisahallmarkofevery CodeObjectsproduct.Oursoftwareisdesignedtoputthe businessuserinthedriverseat.Ourproductsarefullyintegrated, easytouse,andeasytochange.Implementingnewrates,rulesor policiesisasnap.”

CodeObjectssolutionsare100%cloud-basedandrequirenoupfrontcapitalexpenditure.ThesolutionishostedonAmazonWeb Servicesinfrastructureformaximumreliabilityandperformance. Theircarrierspayasingle,predictablemonthlysubscriptionfee, whichincludesallaspectsofsoftware,services,andhosting. Theypromisenoup-frontcapitalexpenditurestolaunchthe system.TheircarriersalsosaveintheuseofITresources,as thesolutionsarefullymanaged.CodeObjectscustomershave reducedprocessingcostsbyleveragingbusiness-driven configuration.

Anil Annadata CEO

TheteamatCodeObjectsbelievesmaintainingabest-of-breed solutioniscriticaltoacarrier'ssuccess.Theirpre-built integrationsprovidequickaccesstotheindustry'sbestservice providers.LeverageGeocoding,RiskCharacteristics, ReplacementCost,Credit,CLUE,PaymentGateway,andmany otherstoenhanceyourdecision-makingability

TransformingCustomerService:Insurbot

CodeObjectshasrecentlylaunchedanAI-poweredcustomer assistant,InsurBot.ItwasbuiltbytheirteamofInsurance, CustomerService,andArtificialIntelligenceexpertsfocused entirelyondeliveringincrediblecustomerexperiencefor all—agents,brokers,andpolicyholders.

Theteamproudlysays,“InsurBotisasophisticatedand intelligenttechnologythatscalesseamlesslyandknowswhento tapaliveagent.”

ItprovidesImmediateCustomerSatisfactionwithnowaittime, regardlessofthenumberofcustomers.Thecustomerscanalso choosetoconnectviamessaging,voice,orbrowser.Thebot deliversanon-brandpersonalityandtoneandidentifiesand transferscriticalrequeststoaliveagent.

Meet the Formidable Leader

Anil Annadata, CEO

Anil Annadata is the CEO of CodeObjects, which he founded in 2006. He has over 21 years of experience in building, managing, and implementing large Enterprise software platforms serving many global companies. Prior to founding CodeObjects, Anil was the president and CEO of Implemo Systems, a leading Enterprise CRM implementation, and Management Consulting firm, serving customers like CMS (Federal centers for Medicare & Medicaid Services), DIRECTV, Alltel (Acquired by Verizon Wireless) and XM Satellite Radio

CodeObjectsdeliversallcoresystems,ancillaryservices,and integrationsthatcarriersneed.Businessusersareabletomake changesthroughsimpleconfigurationsettings.Theirproven deploymentmodelenablescarrierstolaunchtheplatform quickly.Pre-builtintegrations,richfunctionality,andcloud deliveryensuresuccessfulimplementation—evenwiththemost complexcarrierbusinessmodels.Enhancementstoproductsor policyguidelinescanberolled-outbybusinessuserswithin30 days.Newproducts,ratesorpolicychangescanberolledout quickly,withoutthehelpofIT Theirpowerfulratingengineand businessintelligencefunctionalityenablebetterratingsandmore precisepricing.Rulesandroles-basedadmingivesappropriate accesstodecision-makers,whocanthenquicklyreacttomarket changes.Updatestopricing,rulesorpoliciesaresimple configurationchangesandcanberolledoutimmediately.They provideconfigurability,flexibilityandspeedtomarketwhich givesusersacompetitiveadvantage.Theirstreamlined,efficient andcost-effectiveoperationshelpbusinessesmakemore profitabledecisions.Theirefficienciescandriveuptoa30% reductioninunderwritingandoperationscostsandtheirpay-asyou-gomodeleliminatescapitalexpenditures.

Before that, Anil has held senior executive management positions at Siebel Systems (acquired by Oracle Corporation), where he spent more than nine years and was responsible for building their largest Enterprise horizontal product line. Anil is the primary inventor of 18 patents in Enterprise Software and holds a Master of Science degree in Computer Science from the University of Hawaii, Manoa.

“We are software developers with deep roots in insurance operations, the insurance ecosystem of partners, regulatory bodies, and data organizations. Our mission is to help carriers grow. We believe that better systems enable better policies, which, in turn, builds better insurance businesses.”

“CodeObjects gives carriers the flexibility and speed they need to respond to change, reduce risk and grow.”

TheCompleteInsurancePlatform