EDITOR’S DESK
Inourlatestissueof“Top10pharmaciesintheU.S.which everyoneshouldknowin2022”,TheChief’sDigest highlightstheroleofpharmaciesascrucialmembersof theconstantlychanginghealthcaresystem.Byofferinga platformtoexpresstheviewsandbusinessapproachesofsomeof thetoppharmacies,wehavemadeahumbleattempttoshowhow theyhaveauniqueroleinoverseeingmedicationsfromseveralprescribersa patientmayhave.
Withtheexpertiseandabilitytocoordinatetheentiremedicationcourseofapatient,pharmacieslay downmethodsfortakingprescribedmedicationstomaximizetheirefficiencywhilealsoensuringthe safeadministrationofmedicinesandmanagementofsideeffectsandchronichealthconditions.But that’snottheendofit.Lookingatthewayhowtheirroleshaveevolvedandexpandedoverthelast decade,pharmacycompanieshavebeenparticipatinginlegislativeinitiatives,andpolicychanges,and makingeffortstoincreasetherangeofservicesalongwithdispensingpatientcare.
Fromourinteractionwiththepharmacycompaniesfeaturedinthisissue,webelievethatpharmacy companiesandpublichealth,withintheentirehealthcareecosystem,haveopportunitiestofurther improvepublichealthbycollaboration.Pharmaciescanfocusonstrengtheningtheirpartnershipsand integratefullyintohealthneedsassessments,closemonitoringofdiseases,andsurveillanceofhealth outcomes.Furthermore,toensureaccessibleandefficientpatientcare,webelievepharmaciesneedto proactivelypursueopportunitiestomakethesecontributions,evaluatethem,andpubliclyreporton them.
Best, DanielShelby ManagingEditor TheChief'sDigestEditor-in-Chief : Christina Todd
Managing Editor : Daniel Shelby
Art Director-visualizers
Charles Richard
Sales & Marketing
Jonathan Henry
Business Development Executives
Racheal Williams
Jennifer Morris
Roman Parker
Relationship Manager
Joseph Edward
Advertising Business Head
George Hagen
Publisher
Calvin Lloyd
Top10pharmaciesintheU.S.whicheveryoneshouldknowin2022
MANAGEMENT COMPANYINBRIEF COMPANYNAME
MarleyDrug
CardinalHealth
PharMerica
RemediSeniorCare JeffreyStamps CEO
MarleyDrugwasestablishedin2003toofferaccessible, safe,andcost-effectivemedicationandpharmacyservicesin NorthCarolina.
CardinalHealthdistributespharmaceuticals,manufactures anddistributesmedicalandlaboratoryproducts,andprovides performanceanddatasolutionsforhealthcarefacilities.
PharMericaisanationalleaderinpharmacyservices,serving itspartnersinover3,100long-termcare,seniorliving, IDD/behavioralhealth,homeinfusion,specialtypharmacy, andhospitalmanagementprograms.
RemediSeniorCare®pharmacyservicesenableinstitutional carefacilitiestoprovideexceptionalperson-centeredcareand deliverbetterbusinessresultsthroughinnovation,advanced technologysolutions,andclinicalexpertise.
Foundedin1998,PartnersPharmacyservesthe medicationmanagementneedsofover48,000residents inmorethan500long-termcare,skillednursing,and assistedlivingcommunities.
WaverleyPharmaInc.isaspecialtypharmacompanythatis dedicatedtothedevelopmentandcommercializationofsafe, effectiveandaffordablecancertherapeutics.Thecompany’s currentfocusisonthegenericoncologyinjectablemarketin theEuropeanUnionandNorthAmerica.
GenvionCorporationisanFDAapprovedCDMO, specializedinsoliddosageandfullyequippedtohandle highlytoxicAPImaterialssuchassafebridgelevel4.
WeareamanufactureranddistributorofNaturalHealthProducts (NHP)andOver-the-Counter(OTC)products.Ourmissionisto enhancethewell-beingofourcustomersgloballybydelivering thehighestquality,bestvaluenutritionalsupplementsand wellnessproducts.
ClinicalDevelopment Solutions
ScottSchliebner CEO
ClinicalAccelerator
ClinicalDevelopmentSolutions(CDS)isaContractResearch Organizationprovidingstrategicdrugdevelopment,clinicaltrial, regulatory,pharmacovigilanceandqualityassuranceconsultingto biotechnology,pharmaceuticalandmedicaldevicecompanies.
ClinicalAcceleratorisanindependentEuropeanclinical trialmanagementorganisationofferingarangeofclinical researchandpatientenrolmentsupportservicesto worldwideclientsinthepharmaceutical,biotechnologyand medicaldeviceindustries.
PartnersPharmacy PatrickDowning CEO WaverleyPharmaInc GenvionCorporation VitaHealthProductsInc OwnedbyMedicure Owners SteveMason CEO,MedicalSegment JenniferYowler President FirdausNagree CEO CherePartonScythes CEO NikolaiNikitin CEO SamuelPaz, CEO
Offering Scaled Solutions That Help Healthcare Facilities Thrive in A Changing World
CardinalHealthdistributes
pharmaceuticals,manufactures anddistributesmedicaland laboratoryproducts,andprovides performanceanddatasolutionsfor healthcarefacilities.
Weareacruciallinkbetweenthe clinicalandoperationalsidesof healthcare,deliveringend-to-end solutionsanddata-driveninsightsthat advancehealthcareandimprovelives everyday.
Withmorethan50yearsofexperience, weseizetheopportunitytoaddress healthcare'smostcomplicated challenges—now,andinthefuture.
ControllingDrugCosts
CardinalHealth'sclinicalconsulting expertshaveprovenexperiencein helpinghospitalsimprovepatient outcomesandrealizemedicationcost savings.
• DrugCostControlSolution: CardinalHealthhelpspharmacy leadersachievedrugcostsavings.
• DrugCostControlandAnalytics: CardinalHealthprovides consultingexpertiseand proprietary,web-basedtechnology todelivertheresourcesand actionableinsightssopharmacy leaderscanachievesubstantial costsavingsthroughdrugcost control.
• eRecovery™PatientAssistance: CardinalHealtheRecovery™ Solutionsoptimizesmanufacturer patientassistanceandco-pay assistanceprogramsfor medicationsandmedicaldevices.
ManagingHigh-PerformingHospital Pharmacies
CardinalHealthunderstandsthat inpatientandoutpatientacute pharmaciesarefundamentallydifferent
butbotharecrucialtopatientcare.Our expertswillpartnerwithyouto providecustomizedmanagement solutionstailoredtoyourunique pharmacyneeds.
• 340BConsulting:Through340B consultingengagementsor complianceassessmentstailoredto yourneeds,weensure340B complianceforyourpharmacy
• CardinalASSIST™ADM Logistics:CardinalHealthhelps hospitalsoptimizeADMs.Learn howwecanreducestock-outsand improveyourmedication inventorymanagement.
• HospitalPharmacyManagement: CardinalHealth'sleading pharmacymanagementcompany helpshospitalsimprovecareand costsavings.
• OutpatientPharmacyServices: OutpatientPharmacySolutions
• playsacriticalroleincontinuing patientcarebeyonddischarge, fromthehospitaltothehome.
• SpecialtyPharmacyServices: Partnerwithanexpertto determineyourcustomapproach tomanaginghospitalspecialty pharmaceuticalexpenseswhile providingoptimalpatientcare.We assesstheROIofyouraccredited specialtypharmacyandsimplify otherspecialtystrategyoptions basedonyourunique pharmaceuticalspend.
RemotePharmacyServices
CardinalHealthRemotePharmacy Servicesisasuiteofuniquebusiness solutionsthatsupporthospitaland acutepharmacies,ofallsizes,across thecountry
Almostallhospitalpharmacyleaders wouldprefertoprovide24x7 pharmacyservicesfortheirpatients. However,laborshortages,financial constraints,andindustrychallengesare commonreasonswhymanyhospitals don't.OurRemotePharmacyServices makethatpossible—forlargehealth systemsandruralandsmallfacilities.
Withourremoteteam'shelp,your turnaroundtimeonordersaverages lessthan20minutesandourserviceis 20-to-30%lessthanthecostofhiring staff.
Partnerwithanindustryleaderableto tailorservicetomeetyourneedsand providethedependabilityyouneed:
• Weservemorethan450inpatient pharmaciesandover500retail pharmacies
• Processmorethan8millionorders annually
• Co-authoredASHP'sGuidelines forRemoteOrderProcessing
• Hospital-trainedclinical pharmacistswith30+clinical competencies,includingASHP
• Supportmorethan22pharmacy informationsystemsandmaximize efficienciesofCPOEsystems
• Ourproprietarytechnologydrives compliancewithhospitalpolicies andprocedures
PharmaceuticalDistribution
Explorehowourrobustsupplychain andlogisticsexpertise,combinedwith ourdeepclinicalinsights,canhelpyou realizeefficienciesandfocusyourtime onpatientcare.
Asaworld-classdistributor,weare reliedonbythousandsofpharmacies whotoucheverypartofthecare continuum,fromretailandhospital pharmaciestolong-termcareand communityhealthcenterpharmacies andmore.Wetailorsupportforyour pharmacy,nomatterhowbigorsmall, nomatterwhatyourspecialty,sothat youcanfocusonpatientcare.
• 340BServices:Ourunparalleled financialexpertisewillensureyour 340Bsupplychain,pricing, compliance,andmanagement needsaremetinordertofulfill yourpatientcaremission.
• ColdChain:Weprovideavariety ofinnovativecoldchainpackaging tomeetgeographic, environmental,andtransportation needs.
• PharmaceuticalTracing:We providedrugtransactiondataand customerandmanufacturer
resourcesinsupportofthedrug tracinglaw.
• GS1Standards:GS1industry standardsestablishaglobal standardandimprovethe efficiencyofthemedicalproduct supplychain.
• SpecialtyPharmaceutical Distribution:Ourdynamicteamof problemsolversrecognizesthe complexitiesofspecialty healthcare,andwedrawonour deepexpertisetoensurethatyour patientshavethetherapiesthey needwhentheyneedthem.
• SOURCE℠Generics:Take advantageoftheindustry'stop genericdrugprogramwith CardinalHealthGenerics.
SpecialtyPharmaceutical Distribution
CardinalHealthSpecialty PharmaceuticalDistribution(SPD) workswithpharmaciestoidentifytheir uniquechallenges,generateinsights, andprovidetheproducts,technologies, andknowledgetheyneedtoperformat theirbest.
Wesimplifythedeliveryofspecialty productsbyleveragingourscaleasone ofthelargestspecialtyhealthcare supplychainsintheUnitedStates, long-standingrelationshipswith leadinggrouppurchasing organizations,anddecadesof experiencedeliveringspecialty products.
WithCardinalHealthSpecialty PharmaceuticalDistribution,youcan:
• Gainaccesstospecialtyproducts
• Improveinventorymanagement
• Receiveemergencydrugsfaster
• Optimizefinancialperformance
• Simplifyandstreamlineoperations
• Securefluvaccinesthroughour FluVaccineProgram
TheLeadership
SteveMason,ChiefExecutive Officer,MedicalSegment
Masonhasmorethan20yearsof experienceinleadershiprolesacross CardinalHealth'sMedicaland PharmaceuticalSegments.Previously, MasonwaspresidentofCardinal Healthat-HomeSolutions—aleading providerofmedicalsupplies.Inthis role,Masonwasresponsibleforthe successfulmanagementofserving3+ millionpatientsinthehomethrough twocomplementarybusinesses: EdgeparkandCardinalHealthat Home.Priortothat,Steveledthe company'sKinraypharmaceutical distributionbusiness—partneringand servicing2,800retailindependent customers.Beyondthisexperience,he hasledteamsacrossConsumerHealth, SalesAdministration,Retail IndependentSales,andRetailNational Accountsforthecompany's PharmaceuticalDistributionbusiness.
BeforejoiningCardinalHealth,Steve heldrolesinsalesatGambro HealthcareandAmeripathfocusedon laboratoryservicesforDermatology andNephrologyspecialties.
Masonispassionateaboutand committedtodiversityandinclusion. Heservesasanexecutivesponsorof theCardinalHealthPROUDNetwork, anemployeeresourcegroupsupporting LGBTQ+andAllyemployees.
SteveservesontheboardoftheUnited WayofCentralOhioandholdsa bachelor'sdegreefromTheOhioState University
“From logistics to clinical expertise, we'll help customize the right path forward for your facility through world-class full-line and specialty distribution and services.”
“Cost shouldn't be a barrier to your medication. We price our medications based on what it costs us to buy them”
–Marley Drug, a full-service pharmacy that aims at creating a healthier pharmacy experience
Independentlyowned,Marley Drugwasestablishedin2003to offeraccessible,safe,andcosteffectivemedicationandpharmacy servicesinNorthCarolina.In2011, MarleyDrugexpandeditsreachandis nowservingall50states,Washington D.C.,andmostUSterritoriesincluding PuertoRico.WithitsWholesalePrice Listandextendedfills,MarleyDrugis committedtoimprovingthehealth statusofitspatientsandthe communitiesitserveswhilereducing overallhealthcarecosts.
InterviewExcerpt:TheChief's Digesthadaninteractionwith MarleyDrug,wherewetalkedabout thecurrentlandscapeofdrug pricingandpharmacyservicesinthe US,andhowMarleyDrugaimsto deliverbetterhealthcaretoits citizens.
What'sthestorybehindthe inceptionofMarleyDrug?
InMay2018,ourcompany-Medicure Inc.,aspecialtypharmaceutical company,launchedZypitamag® (pitavastatin)tablets.Zypitamagisa new-generationstatinanda pharmaceuticalalternativetoLivalo®. Enteringthemarketwithavalued therapyandatamuchlowerprice point,onewouldassumewouldleadto quickadoption,buthealthinsurance providersandtheirnegotiators preventedthisfromhappening.
Westruggledtogethealthinsurance coverageforZypitamag,whichisa shamebecauseithasrealclinical benefitsforpatients.Thereweretimes whenweofferedremarkablyhigh rebatestoPharmacyBenefitManagers (PBMs),whonegotiatethecoverage onbehalfofhealthinsurance companies,butwewerestillrejected, excludedfromformularies,or relegatedtoveryhightierswherethe therapywouldnotbeaccessibleto
thosewhoneeditthemost.The justificationwasthatthePBMswould notseeanymonetaryprofitfor themselvesfromourtherapyduetoour lowoverallcost,eventhoughitwould beabenefitforthehealthinsurance companiesandsubsequentlytheir clients.
Tiredoftherun-aroundandmotivated togetZypitamagtopatientswhocould mostbenefitfromitsuse,wedecided tobypassthePBMsandother traditionalchannelsandselldirectlyto Americans.Withthisgoalinmindand alsotoofferothercommonlifesaving medicationtotheUSpopulation,we madeadealtopurchaseMarleyDrug.
OnDecember16,2020,Medicure purchasedMarleyDrugandhassince beenusingitasavehicletooffer Zypitamagatacashpriceofjust $1.15/day Thisis~90%lessthanthe costofanyotherbrandedproduct availablethroughhealthinsuranceand isstillprofitabletoMedicure.
Thispharmacypurchasemade Medicureoneofthefirst manufacturerstosellmedication directlytopatientsbyremovingthe intermediarieswhoartificiallyinflate thecostofmedicationand,invariably, hinderaccesstolifesavingmedication. Atthispoint,wecannotarticulatethe exactamountofmoneywehavesaved thehealthinsurancecompanies, MedicareandMedicaid,butitisquite significant.
Whatareyourofferingsand capabilities?Whatroledotheyplay incontributingtothehealthand welfarerequirementsofthepublic?
MarleyDrugoffersaffordableFDAapprovedmedicationswithfreehome deliverytoall50states,theDistrictof Columbia,andterritories,suchas PuertoRico.
AtMarleyDrug,ourpricing philosophyisquitesimple.Weoffer wholesaleprices–soyoupayless.We priceourmedicationsbasedonwhatit costsustobuythem.Thispriceisnot determinedbyyourinsurancecompany norbythePBMswhonegotiateon behalfofthesecompanies.This reducesthenumberofintermediaries whoneedtobecompensatedand passesthesavingsdirectlyonto patients.
WeofferfreeshippingacrosstheUSso thereisnostickershockwhenyou checkoutwithaddedshippingand handlingfees.Aswedeliveracrossthe US,wealsoappealtothoseAmericans wholiveinpharmacydeserts(vast areasoftheUSwherethereisnolocal pharmacyoption).Arepharmacists have~50yearsofexperiencetooffer topatientsandweemployaUS-based callcentertohelpwithorderingifyou shouldneedit.Patientscanorder online,overthephone,orbyusingour app.Moreover,wecanrequest prescriptionsonthepatient'sbehalf andwillfollowuppromptlytoensure asmoothprocess.
Ontopofalltheseofferings,wehave allthecertificationsrequiredtobea trustedhealthpartner ThisincludesLegitScriptandPharmacycertificates. Theseareindustrystandardsindicative ofatrustworthyonlinepharmacy.
WhatmakesMarleyDrugstandout fromtherestofyourcompetition?
AkeydifferentiatingfactorforMarley Drug,comparedtootheroptions,is thatwearealsoaphysicalpharmacy thathasbeenaroundfornearly20 years.Wehaverefinedourskillsand servicesgleanedfromworkingone-ononewithwalk-incustomersand broughtthattothenationallevel.We offerthesameserviceswehavealways providedbutnowforallAmericans wherevertheymaylive.Thisisnotthe
caseformostofourcompetitorswho arebreakingintothespacewithout priorexperienceservingcustomersand allthenuancesassociatedwiththat.
Otheradvantagesincludethe following:
Theabilitytocontactcustomerservice whenyouneedit.MarleyDrughas beenapatient-focusedcommunity pharmacyinWinston-Salem,NCfor manyyears.Wehavedealtwith customerscallingusandalsowalking intoourpharmacy.Ifyouhave questions,youcancallusat(1-800810-7790),andspeakwithour experiencedstafforoneofour pharmacistsrightaway.Wereally focusonservingpatientsandtheir needsandarewell-equippedtodoso withtheteamthatwehaveinplace.
MarleyDrugoffersaWholesalePrice List.TheMarleyDrugWholesalePrice ListprovidesmanypopularFDAapprovedgenericmedicationsforone consistentpricewithoutthehassleof insuranceandunexpectedfees.
Thereareafewfeaturesthatmakethe MarleyDrugWholesalePriceListso unique:
• Ourlistislarge–over165 medicationsandalltheassociated strengthswhichworkouttobe >480drugs.
• Ourlistiscontinuallygrowing–weaddmedicationstothislistall thetime.
• Thelongerthefill,themorea patientsaves.A1-monthsupplyis $15,a2-monthsupplyis$20,a3monthsupplyis$25,a6-month supplyis$37,a9-monthsupplyis $54,anda1-yearsupplyis$70 (whichworksouttolessthan $6/month).
• Thislistisidealforcustomerson
chroniccareandcomplementary medications–ifapatienthasbeen takingmedicationforseveralyears andthedosehasn'tchangedthen thislistisaperfectmatchfor them.Theycangetalong-term supplyandsavetimeandmoney
• LongerFillsarebetterfor patients:Thereisdatafroma surveyofhealthcareprovidersthat showsthisisbetterforpatientsin termsofconvenience,adherence, andcost.
• MedicationsontheMarleyDrug WholesalePriceListhaveaset price–thismeansnoprice fluctuationsforpatients.
Arethereanychallengesincatering tothehealthcareneedsofthe population?Howdoyouaimat offeringasolutiontothem?
Healthcareisextremelyexpensive. Manyofourcustomersinvestalotof theirmoneyintobuyinghealth insurancetocoverthesecosts.One enormouschallengewefaceis educatingpatientsonhowdrugpricing works,andwhyanoptionlikeMarley Drugcanbeabettersolutionforthem thantheirtraditionalhealthinsurance forprescriptionmedication.
It'sverycounterintuitivewhentalking tosomeoneandexplainingtothem whytheirmedicationwouldbecheaper byforgoingtheirinsuranceandthat theypayalotofmoneyforusingtheir insurance.Therealityisthatinmany instances,buyingyourmedications fromapharmacylikeMarleyDrug, andpayingcash,isabetterprice. Mainlybecauseyouhavenow eliminatedallthemarkupsthatwent intoyourinsurancepriceforthat medication.
Thereareseveralgroupsofpatientsin theU.S.thatwecanofferabetter optiontoincludingthosewith:
• Highdeductibleplans:40%of peoplewithprivateinsurance werereportedtobeonhighdeductibleplans.
• Underinsuredornoplans:In 2020,8.6percentofthe population,or28.0million people,didnothavehealth insuranceatanypointduringthe year
• Highcost-shareplans:Drug benefitplanstypicallyrequirea patienttopayacertainamount out-of-pocketfortheir prescriptiondrugs.Higher-tier drugsincreasinglyusea percentageofdrugcostto determineapatient'scostshare.
• Coveragegapplans:Most Medicaredrugplanshavea coveragegap(alsocalledthe "donuthole"),withmostpatients reachingtheircoveragelimits wellbeforetheyearends.
• Non-coveredornon-preferred plans:ManyAmericansreport thattheirinsuranceplans sometimesdon'tcoveradrug theyneed-andnearlyhalfthe peoplewithwhomthishappens saythattheysimplydon'tfillthe prescription.
PosttheCOVID-19pandemic,how haveyourservicesandoperations changed?
COVIDhastransformedourworldin manyways.Therehasbeenahuge pushtowardsorderingitemsonline andageneralincreaseintrustinthe entireprocess.
Whenitcomestoordering medicationsonline,however,that takesanotherleveloftrust.We're dealingwithconfidentialinformation andpeople'shealth,soit'simportant forcustomerstoknowthatthe
pharmacytheychoosetohandletheir medicationsislegitimateand trustworthyandhasmanyyearsof experience.
Thepandemichasvalidatedand reinforcedwhatwehavealways knownandpracticed,thatthekeyto
ouroperationsisnotonlycost-effective medicationbuthonestcustomer service.Ifanything,thepandemichas madeusmoremotivatedthatthepath wewerealwaysonistherightpath.
Lookingforward,whatdoyouthink willtheimpactofyourservicesbeon people'shealthoverthenextcouple ofyears?
Wefeelthatourservicewillhavea positiveimpactonthehealthandwellbeingofAmericans.
Fundamentally,weareprovidinga cost-effectivesolutiontoaccess lifesavingmedicationforcustomers andtheirlovedones.Otherwise,many ofourcustomersmayhavegone withouttheirmedicationplacingtheir healthinjeopardy
Ontopofsavingmoney,wearealso makingtheentireprocessofacquiring theirmedicationseamlessandwitha humantouch,whenrequired.Weare hopingourservicewillalsominimize thestressandanxietyourcustomers maypreviouslyhavehadinacquiring theirmedication.Wearehopefully reducingtheanxietyassociatedwith concernssuchas–'CanIaffordmy medicationthismonth?','WillIhave enoughmedicationonhand?','DoI havetotraveltothenextcountyor towntogetmymedication?'andthat's justthetipoftheiceberg.
Allinall,thisgoesbacktoourtagline whichisalsoourmission–wewant customersusingMarleyDrugtohavea healthierpharmacyexperience.
Whatareyourplansforthefuture, andhowdoyouhopetoseeyour organizationandteamgrow?
Ourplansforthefutureentailfocusing onourcustomersandofferingthema healthierpharmacyexperience.Some initiativeswewillbelaunchinginthe verynearfutureinclude:
• Expandingourdrugofferingon theMarleyDrugwebsiteand offeringmorecost-effectiveprices.
• Offeringvaluedover-the-counter (OTC)productsonourwebsite and,also,uniqueat-hometestkits.
• Wearealsoworkingtoimprove theuserexperienceforour customerstomakesuregetting theirmedicationissmoothand simple.
• Weareworkingwithother manufacturerswhowouldliketo useasimilarmarketingstrategyin bringingtheirbrandedproductsto market,aswedidwithZypitamag (pitavastatin).
• We'vebeenputtingalotofeffort andresourcesintobuilding patient-friendlycontentforour customerssotheycanresearch informationandgethelpfultips fromourwebsite.Thisincludes writingblogsandthelaunchofa newYouTubechannelcalled'Ask MarleyDrug'whereour pharmacistsanswersomeofthe mostcommonlyaskedquestions aboutmedicationsweoffer
• Wearealsointalkswithseveral partnerstobringtheirhealth solutionstocustomersbyassisting themwithnationalpharmacyand clinicalservices.
KeyExecutives
CurrentlyownedbyMedicureInc (purchasedinDecember2020). Medicureisapharmaceuticalcompany focusedonthedevelopmentand commercializationofinnovativeand affordabletherapeuticsfortheUS market.
“Our pricing and personal service can benefit all Americans. Our customers make up the entire spectrum of the country. We service insured, uninsured and underinsured customers. The underinsured refers to those customers who may have healthcare coverage but it is not optimal for their healthcare needs. We also serve those Americans looking for a trusted and safe place to get their medication without any hassle.”
Foundedin1998and headquarteredinSpringfield Township,NewJersey,Partners Pharmacyservesthemedication managementneedsofover48,000 residentsinmorethan500long-term care,skillednursing,andassistedliving communitiesinthefollowingstates: Connecticut,Florida,Louisiana,Maine, Maryland,Massachusetts,Nevada,New Hampshire,NewJersey,NewYork, Pennsylvania,RhodeIsland,Texas, Virginia–aswellasintheDistrictof Columbia.EachregionalPartners locationprovidesthesameunmatched personalizedservicethroughthe combinedresourcesoflocalteamsand expandingnationalresources.Partners collaboratewiththecommunitiesit servestoimproveoutcomes,reduce costsandincreaseoperational efficienciesthatpermitmoretimefor directpatientcare.
PartnersPharmacyisproudtobeoneof thetopthreelargestlong-termcare pharmacycompaniesintheU.S.today Asoneofthenation'spremierproviders, PartnersPharmacyoffersthefullrange
ofresourcesrequiredtoeffectivelyserve thecomprehensivemedicationneedsof skillednursingfacilities,long-termcare residences,assistedlivingcommunities, andtheirresidents.Partnersisa solution-focusedenterpriseemploying 800people,offeringinnovative technologies,advancedclinicalsystems, andmultiplepharmacylocations–all poisedtoprovidethehighestquality pharmacycareavailabletofacility residents.
PartnersPharmacy'srapidgrowthand successintheindustryarebuiltoncosteffectivemedicationmanagement,onsitepharmacyavailability,expert consultation,andacultureofexceptional personalservice.PartnersPharmacy consistentlysuppliesitsclientpartners withtherightmedicationsfortheright patientsattherighttimes,thereby enablingclientstofocusonthemost importantgoal–providingtop-quality caretoresidentseachandeveryday
PartnersAdvantage
PartnersPharmacyprovidesavarietyof distinctbenefitsandserviceadvantages
thatmakeiteasyforseniorliving organizationstoachievethehighquality,cost-effectivesolutionsrequired toremainsuccessfulintoday'srapidly changingandincreasinglycomplex healthcareenvironment.
ExceptionalPersonalService: Partners'reputationforsuperior customerserviceiswell-earnedandsets thecompanyapartfromotherpharmacy providers.OurdedicatedAccount Managementteamstakegreatpridein supportingthecareteamsofclient organizationsandrespondingtoall clientneedswithcompliant,costeffectivesolutions.
EffectiveMedicationManagement forResidents:Consistentwiththe PartnersPledge,accuracy,timeliness, quality,andavailabilityofthe appropriatemedicationsforevery patientisensured.FromSTAT deliveriestoemergencykitmedications toinfusionservices,Partnersprovides thecomprehensivepharmacyservices thatassistedlivingandskillednursing facilitiesneedtoprovideexcellentcare.
ReducedCostswithoutCompromising Quality:PartnersPharmacyis committedtomaintainingquality outcomeswhilereducingclients'costs throughincreasedon-sitemedication availability,clinicalpharmacistreview, formularycontrols,andfixedper-patient daypricing,aswellasmedication packaginganddosageoptions.Costcontainmentstrategiesareacentral componentoftheservice,andPartners achievessavingsonpharmaceuticalcosts forseniorcarecommunitiesinanumber ofways.
SeamlesslyIntegratedMedication Solutions:Partners'electronicpharmacy solutionsemployEMR,eMAR,and CPOEtechnologytoefficientlymanage allkeyaspectsofseniorlivingpharmacy operations,fromdeterminingmedication availabilitytoexpensemanagementand mitigation.PartnerConnectisPartners' proprietarywebportaldeveloped exclusivelytohelpclientsaccomplish moreinlesstime.PartnerConnect providessecureonlineaccesstoprice quotes,billing,andadditionalreports, facilitatinggreaterefficiencyand compliance.
ExpertConsultantPharmacist Services:PartnersConsultant Pharmacistsareexperiencedinassisted livingandskillednursingcarepharmacy operationsandpossessin-depth knowledgeofstate-specificsurvey protocols.Theconsultantsprovide individualizedresidentreviewsand customizedreports,whichpromotethe easyassessmentofstatisticsand regulatorycomplianceforfacility surveys.
ClinicalEducationandTraining:To keepcareteamsascurrentandinformed aspossibleaboutissuesaffectingassisted livingandskillednursingcommunities, Partnersprovidesavarietyofregional administrativesymposiums,IVtraining, monthlyonlineeducation,internalstaff development,andfacility-specificin-
serviceeducation–alldesignedto improveoutcomesforresidentsand facilities'financialperformances.
TimelyandInformativeReporting: Partnersprovidestheclinicaland businessdocumentationandanalysis thatseniorcarecommunitiesneedto successfullymanageoperations. Servicesincludecustomizedmonthly andquarterlyreportsthatinclude statisticaldatacomparisons,graphs, andindividualizedcomments.
MedicarePartDCoverage:Longtermcareandassistedlivingresidents whoareduallyeligibleforMedicare andMedicaidbenefitsarefacingnew challengessuchasformulary management.PartnersPharmacyisa leaderinassistingfacilitieswith streamlinedprocessesforMedicarePart Dutilization.
PharmacySolutions
Withmorethan20yearsof demonstratedexcellenceinservingthe pharmacyneedsofskillednursing facilities,long-termcareproviders,and assistedlivingcommunities,Partners Pharmacyspecializesinproviding innovative,customized,and comprehensivepharmacysolutionsthat meetthechallengesseniorcare communitiesfacetoday.
PartnersPharmacyisextremelyproud ofitsindustry-widereputationfor customerserviceexcellence.Each clientcommunityisassigneda DesignatedAccountManagerto coordinatetheimplementationofall pharmacyservices,provideongoing support,introducenewprograms,and proactivelyrespondtotheneedsof eachclient.
Alongwithitscommitmenttocustomer service,PartnersPharmacyisalso dedicatedtomanagingthequalityof medicationservicesprovidedtoclients. Aspartofitsqualityassurance
program,Partners'Consultant
Pharmacistsregularlyreviewevery resident'smedicationcharttoidentify potentiallydangerousmedication interactions,duplications,orimproper dosage–andtorecommendalternatives thatcanincreasetheefficacyofa resident'smedications.
Morethanjustasupplierofmedications, PartnersPharmacyunderstandstheextra measureofserviceandvaluerequiredby assistedlivingandlong-termcare providerstoday.Partnershaveaunique understandingandinsightintothe complexneedsofseniorsinthese communitiesandallpharmacistsare speciallytrainedingeriatricpharmacyto meettheuniqueneedsofeachindividual communityanditsresidents.
PartnersPharmacydeliversallthe benefitsofaleadingnationalpharmacy provider,butwithahighly-responsive andpersonalizedapproachthatfocuses ongivingexactingattentiontoeach prescriptionwithinawhole-patient context.
“Asthenameimplies, PartnersPharmacybelieves anyrelationshipfunctions bestwhenthereisasinglemindedcommitmenttoa commonobjective.At Partners,thecommitment istoenableassistedliving andlong-termcare customerstomeetclinical, financial,andoperational objectives.”
PharMericaisanationalleader inpharmacyservices,serving ourpartnersinover3,100longtermcare,seniorliving, IDD/behavioralhealth,homeinfusion, specialtypharmacy,andhospital managementprogramswith:
• 50StatesServingPatients
• 180+LocalPharmacies
• 6,000+LocalProfessionals
• 70,000Back-UpPharmacies
• 24/7/365MedicationAvailability
• 3,100FacilitiesBeingServed
• 60+eMARIntegrations
• 96%CustomerRetention
• 30+YearsofExperience
Whileourlarge-scaleandnational resourcesmaybereassuring,wegoa
A Full-Service Pharmacy Providing Value Beyond Medication
Jennifer Yowler, President
stepfurtherbybringingourexpertise intotheheartofeverycommunity Fromone-on-onesupportfor implementationandbillingissuesto over150localpharmacistconsultants and100+nurseconsultantswho delivercustomsolutionsand personalizedservice,weoffer somethingnooneelsedoes:thebestof nationalandlocaltogether
Ateverylevelandeachtouchpoint,the PharMericateamensuresthe cornerstonesofourcaredelivery system–medicationavailability,cost containment&reduction,and complianceandeducation–are representedinallwedo.That'sbecause apharmacytodayisaboutmorethan justfillingorders.Acommunity's futurerestsonsuccessfullymanaging outcomes,spending,andrisk.By partneringwithus,we'llhelpyoustay aheadofopportunities.
Industry-LeadingPharmacy Services,CustomizedforYou
PharMericaischallengingtheindustry bybeingbothatrusted,neighborhood pharmacyandalargepartneressential tohelpingyouscale,adapt,andremain competitive.Whereveryou'relocated, we'reinyourcorner,ateverycorner, leveragingourorganizationaldepthof expertiseandresourcestodeliver tailoredsolutionsandpersonalized servicetobestmeetyourneeds.
We'reatotalpharmacysolutionthat advancescommunities'qualityofcare andsuccesswith:
• Abest-in-classapproachto medicationavailability,cost reductionandcontainment,and complianceandeducation
• Hands-onlocalsupport,fromfield clinicalconsultingtoon-siterisk mitigation
• OurCommunityFocus.National Expertise.
• Innovativeproductsandservicesto helpyoustayahead
• Afocusonpartnershipandthe resources,experience,andintegrity todeliveronourcommitments
• Anin-deptheducationaland thoughtleadershipplatformto supportyourteamateveryturn
DeliveringWorld-ClassPharmacy Services
World-classpharmacyservices.That's whatPharMericadeliverstoour partnersinabroadarrayofhealthcare markets,includinglong-termcare, seniorliving,hospice,IDD/behavioral health,homeinfusion,specialty,and hospitalmanagement.
Asanationalleader,we'reconsistently improvingthequalityofcareat3,100 facilitiesthroughoutthecountry.At eachtouchpoint,we'refurtheringour mission:tohelppeoplelivetheirbest life.We'realsoadvancingthesuccess ofourclients,providingthecapabilities andtrustedexpertisetohelpfacilities stayahead.
• Long-TermandPost-Acute Facilities:Long-termcare pharmacyexpertsreliedonby morethan2,500facilities.
• SeniorandIndependentLiving:A comprehensivemedication managementprogramdesignedfor yourcommunity
• BehavioralHealth:Anational pharmacyforindividualswith intellectualanddevelopmental disabilities.
• Hospitals:Ensuringmedication continuityforseamlesstransitions fromcaresettingstothe community
• HomeInfusion:Providing complexpharmaceuticalproducts andclinicalservicestopatients outsideofthehospital.
• SpecialtyPharmacy:Specifically meetingtheuniqueneedsof cancerhealthcareprovidersand theirpatients.
• Hospice:Individualizedplansfor youandyourfamilybasedona comprehensiveunderstandingof yourneeds.
PharmaceuticalPartnerships
PharMericaspecializesinthe medicationneedsofolderadultsand workstostayaheadofpotentialhealth issueswithemergingtreatments.To respondtotheneedsofalltypesof long-termcarefacilitiesandtheir residents,wehavealonghistoryof developingsolutionsandpartnering withpharmaceuticalcompanies.
PharMericaistheexclusivelong-term carepharmacyproviderfor APOKYN,anFDA-approved treatmentforacute,intermittent“off” episodesinpatientswithadvanced Parkinson'sdisease(PD).Itprovides rapidreliefandareliablereturntoan “on”stateforresidentswho experienceepisodeswhilewaitingfor oralmedicationtowork.
AsHuntington'sdiseaseprogresses andsymptomsincrease,many residentswillrequiremorecare,and PharMericacanhelp.PharMericais oneofonlythreepharmaciesto dispenseAUSTEDO™,amedication forthetreatmentofchoreaassociated withHuntington'sdisease.
PharMericawasselectedasa PharmacyProviderforNUPLAZID® (pimavanserin).Pleasereadthefull PrescribingInformation,including BoxedWARNING,alsoavailableat NUPLAZIDhcp.com.
LeadingWithExperience
JenniferYowler,President, PharMerica
JenniferisthePresidentofPharMerica Corporation.Shepreviouslyservedas theCFO,playingaleadroleinthe developmentandexecutionofthe financialandoperationalstrategyof thecompanysinceJune2019.
JenniferjoinedPharMericawitha distinguishedcareerasasenior healthcareexecutivewithover20years ofexperienceinfinanceandoperations atmultiplecompaniesinthelong-term careandhealthcareindustry.She startedhercareerwith PricewaterhouseCoopersintheaudit andassurancegroup,workingon variousclientsinthehealthcareand insurancespectrum.Shethenjoined Omnicare,servinginvariousrolesof progressiveresponsibility.Jennifer culminatedher11-yeartenurewith OmnicareastheVicePresidentof FinancialProcesses.Fromthere,she servedasChiefFinancialOfficerof PartnersPharmacy
AtPharMerica,Jenniferleveragesher demonstratedtrackrecordofsuccess andextensivebackgroundincorporate finance,operations,mergersand acquisitions,andstrategicplanningto leadthecompany'sfuturegrowth.
JenniferholdsaBachelorofScience degreeinbusinessadministrationin accountingfromOhioUniversity
which everyone should know in 2022
“Our pharmacy services are managed and operated by local clinicians and partners armed with unmatched capabilities and the insights and autonomy they need to act in the best interests of their facilities.”
Jeffrey Stamps, R.PH. | President & Chief Executive Officer
Innovative Pharmacy Solutions for Solving Resident's Problems of Today & Driving Better Outcomes for Tomorrow
RemediSeniorCare®pharmacy servicesenableinstitutionalcare facilitiestoprovideexceptional person-centeredcareanddeliverbetter businessresultsthroughinnovation, advancedtechnologysolutions,and clinicalexpertise.Specializinginlongtermcarepharmacyservices,Remedi SeniorCare'sPAXIT®isleadingtheway inmedicationadherenceinSkilled NursingFacilitiesandAssistedLiving communities.
Continuousimprovement:The coreofourindustryleadershipisa philosophyofcustomer-inspired innovationandcontinuous improvement.Ourcommitment drivesRemediSeniorCare® pharmacyservicestoachievethe highestcustomersatisfactionand improveoperationalandclinical outcomes.Werespondswiftlywith solutionsdrivenbyourdedicationto customerdelight.
Technologicalinnovation: Remedi SeniorCare®pharmacyservicesenable customerstafftodevotemoretimeto residentcare.ThroughRemedi SeniorCare'spharmacyinnovationand technology,asaferandmoreefficient medicationmanagementsystemis available,facilitatingthedeliveryand dispensingofmedicalandprescription drugs.
Commitmenttoserve:Our commitmenttoservingyourresidents
andstaffisunwavering.Weofferlongtermcarefacilitiesaroundtheclock, andhighlyresponsivepharmacy solutionsinordertobettercarefortheir residents.Thisiswhywehavea dedicatedteamoffriendlypharmacists, whoareavailable24/7toensurethat ordersandissuesarehandledwith urgency.
WhyRemedi?
AtRemedi,weunderstandthat navigatingthecomplexlandscapethat isresidentcarecanbestressfuland confusing. Theintersectionofcost management,innovation,andexpertise providesyouwithknowledgeableand effectivesolutionswhenyouneed them.Wedon'tjustfollow standards—wesetthem!
Whatweofferyou:AtRemedi,we understandthatnavigatingthecomplex landscapethatisresidentcarecanbe stressfulandconfusing. The intersectionofcostmanagement, innovation,andexpertiseprovidesyou withknowledgeableandeffective solutionswhenyouneedthem.We don'tjustfollowstandards—weset them!
Costmanagement:Remedi understandsthefinancialissuesthat arisefrominefficientutilizationof medicationandresources.Wehave developedservicesthatwillallowyou tomonitorandcontrolcostswhile improvingproceduresandoutcomes.
Innovativetechnology:The complexitiesofmanaginglong-term carefacilitiessuchasSkilledNursing FacilitiesandAssistedLiving communitiesnecessitatehavinga partnerwhovaluesthesameprinciples thatyoudo.Remedi'sinnovative technologyhasbeendevelopedwith youinmind.Ourteamsworkhardto facilitateaccuracyandefficiencyin medicationdispensingwithour
proprietaryandinnovativemedication adherencepackaging,aswellas administrativetaskswhileensuring thesafetyofresidents,staff,and information.
Clinical®ulatoryexpertise: Whenyouhavequestions,wehave answers.WithRemedi,youcanfeel confidentthatourconsultantsare thereforyou24hoursaday.Even further,wecanprovideyouwith accesstoabroadrangeofindustry expertstoassistyouinmakingthe mostinformeddecisionsregarding yourfacilityandresidents.
TechnologySolutions
Technologyisagamechangerin today'sfast-pacedenvironment. Dependonourteamtohelpyoutake theguessworkoutofmedication management.
FORMULARYMANAGEMENT:
Theall-in-onemedication managementsystem.
BetweenourAutomaticTherapeutic InterchangeandourClinicalServices Center,we'vegotyoucovered!These serviceshelpyoureducemedication costs,minimizewaste,andsave valuabletime.
OurFormularyManagementsoftware takesintoaccountthedetailsofeach resident'smedicationregimenand automaticallyswitchesyour medicationorderstoamoreclinically appropriate,lower-costdruginthe sametherapeuticclass.
Thistechnologyisnotsimply exchangingbrandnamemedication foragenericversion;rather,isa collaborationbetweentheprescriber andpharmacyforaninterchangeto clinicallypreferredmedicationsbased uponsafety,cost,clinicalefficiency, andadministrationconsiderations.
Thisautomaticsystemofformulary managementisjustthat–Automatic. Thismeansareductioninthetime spentonmanualformulary administrationandoversight.
Whilealicensedpharmacistreviews eachmedicationorderandmay overrideanyinterchangebasedupon professionaljudgment,aprescriber retainsclinicalcontrolovereach residentorderandmayopt-outof formularymanagementforindividual ordersorforaclassofmedicationsas desired.
Everyformularyinterchangeisfully documentedandtransparenttothe prescriber,nurse,andpharmacist. Whetheryourresidentmedicalrecords arepaper-basedorelectronic,the originsofeachordercanbetraced.
EHRINTEGRATION:Optimized interfacebetweenyourfacility,EHR, andpharmacy
WeinterfacewithamultitudeofEHR vendors,andConnexitisour certificationprocessthatoptimizesthe EHRtofullyautomatemedication management.Weconductextensive interfacetestingonallpharmacyrelatedCPOE/eMAR-relatedclinical work.Thedataflowiscontinuous, transparent,andseamless–frominitial implementationthroughallsoftware updates.
Howyourfacility,theEHR,andthe pharmacycanintegrate?
AtYourFacility:Theprescriber ordersmedicationandtheorderis placedintotheEHR.Yourstaffwill haveaccesstoMyRemedi-acloudbasedpharmacyportalinaHIPAAsecureenvironmentprovidingclinical andfinancialinformation.
Bi-DirectionalInterface:Theorderis electronicallytransmittedtothe pharmacyinreal-time,andorder
acknowledgmentdataisrelatedin returntosynchronizethefacility eMAR.
AtThePharmacy:Thepharmacist validatestheorderforclinicalsafety andappropriateness.TheEHRis updatedthroughautomated transmissions.
OrderIsDelivered:Thefacility receivesdailydeliveryoftheright medicationattherighttimeforthe resident.
Connexitassuresthatthedataflow betweenyourfacility,theEHR,and RemediSeniorCarewillbe instantaneous,continuous,and transparent.
OurteamworkscloselywithEHR vendorsfromimplementationonward toensurethatEHRupdatesdonotpose connectivityissues—providingyou withtheconfidenceinknowingthatno information,time,ormoneywillbe lost.
WEBPORTAL:Thereal-time medicationmanagementportal.
Ourproprietarywebportalbrings anytime/anywhereaccessand innovationtoallofyourpharmacy functions.
Thisportalarmsyouwithstreamlined informationandtoolstohelpyou lowerdrugcosts,improveefficiency, bettermanagedrug-relatedrisks,and makeinformeddecisionsinreal-time.
Providingresidentcarefacilitieswitha greaterdegreeoffinancial,operational, andclinicalsimplicitysothatstaffcan focusonresidents'needs.
MeettheCEO
JeffreyStamps,R.PH.
PresidentandChiefExecutiveOfficer
AsCEO,JeffreyStampsisresponsible fordeterminingandexecutingthe strategicdirectionofRemedi SeniorCare.Asthecompanyexpands intocurrentandfuturemarkets,Mr Stampsworkstoensurethelong-term financialstrengthoftheorganization.A pharmacist,Mr.Stampsbringsan importantperspectivetoRemedi,aswe continuetoimprovehowmedicationis
dispensed.Underhisguidance,the executiveteamcontinuestoredefine medicationadministrationbydriving innovationandgrowthofour pharmacies.
Mr.Stampshasmorethan30yearsof experienceintheinstitutional pharmacyindustry.Priortojoining Remedi,heheldmultiplerolesof increasingresponsibilitywith Omnicare,Inc.from1990to2012, includingmostrecentlyservingas ExecutiveVicePresidentandPresident ofLong-TermCareOperations,where heledoperationsofthelong-termcare pharmacydivisionwithpharmacies servicingfacilitiesin47statesand annualrevenuesinexcessof$5billion acrossNorthAmerica.Mr.Stamps receivedaBachelorofSciencein PharmacyfromtheUniversityof Cincinnatiandisalicensed pharmacist.
“Our pharmacy offers a wide array of support for you and your team. Working with our experts, you will benefit from outstanding service, innovative packaging, cost management initiatives, EHR integration service, and more.”
