The Successful Coach Magazine | Issue #1 | October 2013
The Successful Coach Magazine | Issue #1 | October 2013
CONTENT Letter from the Editor …………………………………………………………………………………… 3 FEATURED | Successful Coaching is all in Your Head …………………………………………………… 4 ARTICLE | Resilience and Reframing……………………………………………………………………… 6 ARTICLE | Meta Dynamics for Change…………………………………………………………………… 8 SPOTLIGHT | The 90 Day Challenge …………………………………………………………………… 10 CELEBRATING SUCCESS | “I Finally Know Who I Want to be When I Grow Up!” ………………… 11 SHARE YOUR STORY | “What Looks Like the End is Actually the Beginning…”……………………… 15 COACHING TOOL | Four Quadrants to Personal Leadership………………………………………… 16 MASTERMIND MATTERS | Maximising Travel Time …………………………………………………… 19 MASTERMIND Business Success Summit ………… …………………………………………………… 20 CELEBRATING SUCCESS | “I Now Do What I Love Every Day”……………………………………… 22 Coach & Connect ………………………………………………………………………………………… 23 Webinar Highlights …………………………..…………………………………………………………… 24 Events Highlights ………………………………………………………………………………………… 26
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LETTER from the editor Welcome to the world of coaching excellence. And we’re so glad you’re here! From its founding in 2004, it has been our mission here at The Coaching Institute to develop the most outstanding coaches in the industry and to facilitate your success on the incredible life-changing journey of becoming a coach. With our 10 Year Anniversary just around the corner (I know! Can you believe it!) we are redefining Coaching Excellence with the evolution of coaching education, advanced development in learning methodology, cutting-edge technology, and a total makeover! Intact with all the quirk, the fun, the laughter, the joy, the irreverence, the experience, and the commitment to WOW you in all we do. And with that endeavour, may we present you the very first publication of The Successful Coach Magazine, created by successful coaches for successful coaches and for those taking that daring step, whether big or small, towards living their dream.
Here’s to you! Elysium Nguyen
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The Successful Coach Magazine | Issue #1 | October 2013
Successful
FEATURE ARTICLE
Coaching is all in your head… AUTHOR SHARON PEARSON I see too many people who start out to train to become a coach, and achieve only mediocre results in this profession. There is plenty of evidence in terms of average incomes, how many people actually work full time in this profession and how many people struggle to make it their primary income source to tell me there is something more to becoming a coach than doing a training program.
The Basics: We need to have coaching skills. We need to know how to build rapport with the client, listen effectively, ask questions that seek to expand choices and drive new decisions for better results. We need to be able to attract clients with our marketing and our networking efforts and have coaching packages for them to join.
I truly believe the people who succeed in coaching are willing to take the ultimate journey of honest self-reflection. They’re willing to consider their own influence in their results, rather than lay responsibility with the training, the client or the economy.
IF THAT WAS ALL IT TOOK, EVERYONE WOULD BE A SUCCESS, YES?
Self-reflection:
But they’re not…
When examining our own selves, as coaches we need to consider:
The Crucial Element:
1.
OUR BELIEFS ABOUT SUCCESS AND SUCCESSFUL PEOPLE Successful coaches have a healthy curiosity about success and what it takes
2.
OUR DESIRE TO BE ‘LIKED’ VERSUS OUR WILLINGNESS TO SAY WHAT NEEDS TO BE SAID Successful coaches say what needs to be said; they understand the client is not paying for a ‘friend’, but someone who will help them overcome a limit or achieve a goal
There is one crucial element that as coaches we cannot avoid. We are the crucial element. What we believe is possible, what we tell ourselves can and cannot be done, who we listen to, who we are influenced by, how we approach our goals and how we focus on success is contributing much more to our potential as a coach than any marketing campaign.
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9. 3.
4.
5.
6.
7.
8.
OUR OWN RESILIENCE IN THE FACE OF CHALLENGES Successful coaches understand that setbacks are an inevitable part of life and accept they will have to face them to succeed OUR WILLINGNESS TO SHARE INSIGHTS THAT MAY CHALLENGE THE STATUS QUO Successful coaches are always searching for alternatives, for contrasts and for new ways of looking at old problems OUR ABILITY TO HANDLE UNCERTAINTY AND THE UNKNOWN WHEN EXPLORING IDEAS WITH OUR CLIENT Successful coaches see the unknown as where the growth is and welcome opportunities to explore the unfamiliar OUR ATTITUDE ABOUT MAKING MISTAKES Successful coaches understand that if they try to avoid making mistakes they’re focusing on themselves and not their client; they focus instead on serving the client to achieve the desired outcome, and if mistakes happen, that’s part of life and not something to hide from a client OUR DESIRE TO MAINTAIN ORDER IN A SOMETIMES CHAOTIC WORLD Successful coaches appreciate that we live in a chaotic world and ‘being in control’ is an illusion and a waste of energy trying to uphold OUR ABILITY TO CONSIDER THREE OR FOUR DIFFERENT AND POTENTIALLY CONFLICTING IDEAS IN ONE CONVERSATION Successful coaches enjoy the challenge and the growth that comes from consider paradoxical ideas and ambiguities
OUR SELF-CONSCIOUSNESS Successful coaches are happy in who they are and are not ‘hiding themselves for fear of being discovered’ and thus are free to help the client get over themselves as well and lighten up
10. OUR OWN FEARS AND LIMITING BELIEFS Successful coaches know their own limits and own them 11. OUR OWN DESIRE TO NOT BE JUDGED Successful coaches are comfortable in themselves and are not bothered by judgment from others; they don’t ‘play small’ to appease small minds 12. OUR WILLINGNESS TO TAKE RESPONSIBILITY Successful coaches take responsibility for their goals, their actions, their beliefs, their attitudes, their results and their non-results There is more to be considered when it comes to our own capacity to succeed as a coach, but this list of twelve ideas to ask ourselves is a good place to start. None of these attributes are really about our skill level. They are more about who we’re ‘being’ and what we are willing to take responsibility for in terms of our own personal growth journey. Successful coaches don’t ‘do’ coaching. They are coaches – as in – it’s who they are, not something they do. There is a consistency in their attitude, beliefs, choices and behaviours both when they’re with clients and when they’re in their everyday lives. They don’t act judgment free with a client and then judge someone when they’re out with friends. They don’t coach on success and then selfsabotage. There is a congruency they have strived for. That is the real journey to successful coaching. And it’s a call worth answering.
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The Successful Coach Magazine | Issue #1 | October 2013
Resilience and Reframing STUDENT ARTICLE
AUTHOR GEORGE MODRICH Everyday each of us experiences a range of setbacks and upsets. Yet no matter how great the adversity some people are able to recover far more quickly than others. We say that “they” have great resilience. Some people can be miserable for the whole day because of some small upset with their spouse over breakfast. Others may have a flat tyre on the freeway on the way to work, have to call out the RACV, arrive 2 hours late for work and the whole upset hardly seems to affect them.
What for one individual will make him screaming angry, another will regard as a mild upset. The most resilient people choose to find a positive meaning or better still give the negative situation a positive meaning by reframing. Let’s return to the person who gets a flat tyre on the freeway and wisely decided not to change it herself but rather to call the RACV who advise that the call out time will be 60-90 minutes.
Resilient people shake off setbacks, muster the tenacity to keep going, are fast to recover and respond with energy and determination.
Resilience on the little things is a good indicator of resilience on the bigger things. Neuroscientists tell us that resilience is marked by greater left versus right activation in the prefrontal cortex, while a lack of resilience comes from greater right prefrontal cortex activation. Indeed the amount of left prefrontal cortex activation for a resilient person can be as much as 30 times that in someone who is not resilient. Scientists have also discovered that our brains are ‘plastic’ and malleable and that with practice we can develop traits that we don’t currently possess. (See “The Emotional Brain” Richard J Davidson with Sharon Begley) At TCI we know that there is no such thing as reality; only the meaning that we choose to attach to it. And each of us attaches different meanings to the same situation.
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She calls work to explain the situation and then tells herself - “there’s nothing I can do about it. It’s fortunate that I have my iPod with the NLP tapes on it and I still need to listen to discs 15-19. I can use this as an opportunity to catch up on my NLP tape reviews.” When the RACV arrive she’s almost upset that she’s only half way through disc 17. The tyre is fixed in due course and she’s off to work. She’s grateful to the RACV guy that she didn’t need to get down and dirty changing the tyre.
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When she gets to work and others are sympathizing with her she says “Thank god it didn’t happen on Friday when I’m running the workshop – that would have been a real test.” (Notice she said it would be a “real test” and not a catastrophe.) She’s already done a number of reframes: Thank God it didn’t happen on Friday when I’m running a workshop; The RACV guy changing my tyre meant that I didn’t get soiled and dirty; The RACV attending meant that I didn’t have to take any risks on the freeway; The 80 minute wait meant that she had time to catch up on listening to my NLP tapes; This reframing is a great example of a resilient individual. Constant reframing to attach a more positive meaning to some of the upsets in our lives is a resourceful way to empower ourselves.
If life has no meaning except the meaning that we attach to it then why not see everything in the best possible light. Choose to reframe whenever possible and give a positive meaning to our lives.
(I’d like to thank Sharon Pearson for Disc 17 in the TCI - NLP series which was the inspiration for this article).
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The Successful Coach Magazine | Issue #1 | October 2013
Meta
CELEBRATING SUCCESS
Dynamics for change AUTHOR JENETTE LEE
COPING WITH CHANGE ISN'T AS HARD AS IT’S MADE OUT TO BE.
YOU CAN'T CHANGE HOW YOUR BRAIN WORKS, BUT YOU CAN USE ITS QUIRKS TO YOUR ADVANTAGE. In short, your brain likes information it knows and understands and doesn't like what it doesn't know. If your brain experiences enough change in a variety of ways, it'll allow you to operate with the understanding that change is something you can survive and even benefit from. You won't fear it so much because past experiences provide evidence that change is non-threatening. Of course, getting to this point is easier said than done. Take for example when you walk down the street and reach a construction detour that requires you to change your path. Just by scanning the surrounding area, you should be able to find a detour that will get you where you want to go.
Inherently, this situation shouldn’t cause you any stress but our brains react to this with its own special quirks. Your brain doesn’t worry about the usual path because it takes you to where you want to go. Having that road now blocked, information that your brain trusts suddenly has broken down. You wonder where the other path leads, the duration it’ll take, and your safety is in question. What we don't know tends to scare us, and change creates a lot of things we don't know. As a result, we tend to act pretty irrationally to try and prevent change, often without realizing it, and make our lives unnecessarily difficult. What comes with change is also our ability to manage it constructively and creatively. Our automated habits in solving today's problems often prove inadequate. And, our one-way approaches leave us feeling ill prepared for the challenges of tomorrow. To be successful in the face of change, we must fundamentally transform the ways we think and behave. The challenges of change demand that we develop our capacities to learn. It is to learn how to learn, individually and collectively. Meta Dynamics is committed to helping you build these capabilities – it is the thinking behind getting the results you want. The different Meta Dynamics code provides a simple way for you to understand the interrelationship between the different levels of thinking, how you view challenges, define success, the capacities needed and the impact of your thinking on your ability to achieve the results you desire.
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The thinking codes can be used to assist you as a leader and for your team in initiating powerful conversations to build the ability to operate together at the right levels at the right times. The global versus details Meta Dynamics code relates to top-down and bottom-up processing. Global thinkers tend to think in general and abstract terms whereas detail thinkers tend to think more specifics. Are you a big picture person or do you prefer handling the details? Is your focus the forest, or the trees? You might be a big picture person but to what extent? You might like handling details but how small? There are varying degrees of abstraction and specificity.
involves how we determine our needs and desires and how we evaluate our successes. Where do we get our authority, rights, privileges, permissions for our actions and decisions? How much, and what kind of feedback do we need to know how well we have performed? An internal frame involves doing what you want to do and using your own thoughts, feeling and frames as your own authority. You take action without needing permission or approval from others. You don’t wonder if your parents or employer would think it was a good idea for instance. You are the creative trailblazers who go into new territory, and can be ahead of your time. An external frame of reference involves doing what you have to do or “should do”. It uses feedback from others and external sources to guide and motivate action, to evaluate decisions. You may need a lot of statistics and testimonials to know what others are doing right or wrong.
Top-down processing is starting with a concept and working down to the details whereas a bottom-up processing is starting with the details and work up to form a generalisation. If someone gives you a tool do you chunk down and ask, "What specifically could I use this tool for?" or do you chunk up and ask, "What is the pattern, concept and understanding that allowed this tool to be created? How could this new understanding allow me to create a totally different tool to be used in a totally different context?” It is fundamentally important for you to know at what level your thinking is at when change occurs.
A useful combination is to be mostly internal referencing and therefore self-regulating, motivating and confident particularly about your identity and capabilities, while being able to gain feedback from the outside as required. For instance when learning a new skill it is useful to be open enough to be influenced by someone who knows more about it than you. After enough and regular practice, managing change won't feel like such a fearful burden. Changing your automated habits (your thinking) is rarely easy, but it isn't supposed to be. With practice you'll get better and it won't feel like you're hit with a stress bomb every time your life takes a different turn. The only way the fear and stress will disappear is if you calm down an embrace the unknown and Meta Dynamic codes is just the beginning in your ability to create the results you want when there is an element of change.
Another Meta Dynamics code that plays a role in how we think, react to change, and on our focus in the environment is frame of reference – whether we are intrinsically or extrinsically driven. It
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The Successful Coach Magazine | Issue #1 | October 2013
One week ago we started a 90 day challenge for all our current students that are ready to attract their first paying clients. The purpose of the challenge is to create awareness around what goes into creating the success we see so often in our school. There are some coaches I know that are absolutely in love with coaching, amazingly passionate, always growing and really loving their journey. The only problem is‌ no one knows they exist! Coaching is one thing, turning it into a business where you can help yourself, your family and really make a difference is something else. This is why we have created the challenge, to get students connected with all the resources that will support their success. One of my favourite parts of this so far is the willingness students are showing to help each other out, so many are partnering up, holding hands and really walking through their challenges together! I love it! If you would like to join us, email the WOW team at wow@thecoachinginstitute.com.au and send us a copy of your goals for the next 90 days. We will give you the next steps from there.
Here’s to your success! Matt (the really really smiley one)
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I finally know
CELEBRATING SUCCESS
what I want to do when I grow up! AUTHOR JULIE ALEXANDERS Hi all, I just can't express how amazing this journey is ... But I'll try :) This is how it has been for me…
The beginning … It starts with putting an intention out there –
FOR ME I KNOW MY PURPOSE IS TO
SQUEEZE AS MUCH JUICE AND JOY FROM LIFE, TO INSPIRE MYSELF AND OTHERS TO AWESOMENESS, AND TO LIVE TRUE TO MY VALUES. How I do that is to challenge the “deferred life” myth we’ve been sold; to “unplug from the matrix”; as Sharon would say “never be beige”; be passionate, playful and courageous. I love seeing people be the best version of them – too busy doing and having, many people have forgotten who they want to be. So I set out to discover how I could live my purpose. As it does in those situations, the Universe puts a door where only walls existed before. Things fall into place to deliver on that intention - I was made redundant and transitioned out of a big job in corporate land and had a few other adventures along the way, each reinforcing my commitment to find a way to do what I truly loved, on my terms.
I left formal education at 16, so was considering whether to finally do a degree. Then the penny drops! One of the ways I can not only live my purpose, satisfy my top two needs (love/connection and contribution) and drive an income is through coaching. AND THEN IT HIT ME... HOLY CRAP, I FINALLY KNOW WHAT I WANT TO DO WHEN I GROW UP!
Decision made … I started researching and considered the Robbins Madanes Training, but as much as I love Tony Robbins, there is still some negativity around being directly associated with the huge American with massive teeth. I decided an ICF accredited course would fit the bill, so I could go anywhere in the world and be recognised. I WASN’T GOING TO DO THIS BY HALVES, SO I RESEARCHED UNTIL I FOUND THE BEST COURSE WITH THE BEST SCHOOL; TCI WAS IT. The next day I signed up for the Diploma (midMay) and dived that very evening onto my first webinar. In fact, from that moment I didn’t have much of a social life, every night immersed in webinars, reading, watching TCI videos and soaking up every snippet of information I could.
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The Successful Coach Magazine | Issue #1 | October 2013
My philosophy …
Considering I had about 20 self-development books on the go on my Kindle anyway, it wasn’t too much of a shock to the system … I was doing what I loved anyway, but this time with a distinct purpose in mind. The next step for me was talking the language of certainty - as if it's already happened. I don’t apologise for what I don’t have (such as a paper qualification), I’m proud of what I do have – over 25 years in business which, whilst never the primary aim, involved coaching my teams; being the one all my friends turned to for advice and solutions; and I also had over 10 years of focussed personal development including through Tony Robbins’ live events, audio programs and having my own awesome life coach.
Leading with my “what’s the worst that can happen” attitude and egged on by Matt Lavars (WOW!), I decided to get a pro bono client pretty much straight away. You can't learn to drive without getting in the car and you can’t play like Tiger Woods by reading a golfing magazine, so I reckoned the only way to learn, get a feel for the coaching language and really experience what it would be like to coach, was to go for it. I asked a lady that I had talked to at Tony Robbins’ Date with Destiny if she would be prepared to spare some time “so I can get comfortable using the language” and she graciously agreed. Well, we got a breakthrough in our first session and I was well and truly hooked. I think she liked it too, because she became my first six-session pro bono. One pro bono quickly turned into two, then three, then four, then seven and every day I ticked off my chart to show how far I’d progressed towards 100 coaching hours (unconscious competence here I come!). To get my pro bonos I asked my friends and got an overwhelming response – some volunteering themselves and I also got recommended to friends of friends. Those I was too close to coach were put in the TCI coaching pool and I ended up with so many I’ve been able to “gift” some of my pool pro bonos to fellow coaches who didn’t have any.
My car analogy is in regular use:
My mindset was:
You have to get in the car to learn to drive
I'm a coach formalising my coaching experience with TCI/ gaining international accreditation – I’m not ‘merely’ a student
If you don’t step hard on the gas or you leave your car in neutral, you’ll go nowhere fast – take massive action and use all the tools at your disposal
I have a coaching business - it really doesn't matter if you only have two pro bonos, it's a business I say "I'm doing", not "I'm trying" - for me, it’s about diving in with both feet
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You need to keep topping up your tank of gas – regular immersion in webinars, live coaching demos, anything you can lay your hands on and then immediately implement it otherwise your ‘fuel’ will evaporate
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And the most important thing – you’ll get nowhere if you leave the handbrake on - that's not resolving your limiting beliefs if I've stretched the car analogy too far!
Next steps … I SAW A WORLD OF POSSIBILITIES AROUND ME AND SAID YES TO EVERY
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OPPORTUNITY - INCLUDING SOCIAL ONES. Yes there were BNIs and other networking nights, all of which are invaluable, but you never know who you'll meet or what you might learn elsewhere too. Talk to that cab driver, the person on the flight, the guy you’re left with in the bar when your friend goes off to flirt, the friend of a friend who vaguely thinks they recognise you...
new business. I shared my why. And as a passing comment at the end I said “I could coach all your staff”. My FOCS intake was the very next day (last weekend of June in Sydney). So I walked in to meet my fellow coaches and Mr Joe Pane for the first time and in the break received the phone call to confirm that Sally had spoken to her business partner and they wanted me to run a series of 4 paid-for mindset webinars for their staff, one each week.
YES
I’m passionate about what coaching can do but I communicate my WHY first. Coaching is just one way of delivering my why. It makes for more interesting conversations, that’s for sure! When you talk passionately about your “why”, it’s guaranteed to light you up and that sets you apart from the crowd who talk about what they “do” and that's when the magic happens.
I’ll give you an example. One Sunday evening I decided last minute to go for a drink with a friend – she invited a friend who invited a friend. The girls were all talking about this “brand new” thing they’d heard about … NLP! Giggling to myself, I bit my tongue and didn’t reveal I was a coach, but did offer a few insights when they queried some elements of human behaviour – they all thought it was fascinating. One of the girls, Sally, thought she had met me before, so we agreed to catch up the next week for a coffee to work out how we knew each other. Over coffee Sally told me about her
On day 3 of FOCS, Sally called back to say she wanted me to speak at their 5,000 person conference in a few months’ time. Since then, the series of 4 webinars for 10 turned into 5 for 25, some one-to-one coaching and now into a second wave for new starters and one-to-one coaching for their “elite” tier.
One of my pro bonos had a casual conversation with a contact of hers who has now asked me to do the same for his business and another pro bono client wants me to run the same sessions for her staff. There are more on the way. I have been to three separate BNI chapters, as a guest each time, and walked away with a paying one-to-one client (a package of 12 full priced sessions, well above the recommended minimum of $125/150 a session). Maths isn’t my strongest suit, but I think that’s a 2,800% return on investment as I only had to shell out for breakfast. At one of the BNI chapters I made a connection who has since asked me to do a regular slot on her local radio show. I also recently crewed at the Tony Robbins Date with Destiny and walked away with a couple of clients, just by sharing my why.
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The Successful Coach Magazine | Issue #1 | October 2013
The lessons … I’VE REALISED THAT YOU CAN MAKE A DIFFERENCE, EVEN ON DAY 1. People don't know what you know and even if they do they will benefit from hearing it again. Spaced repetition is key ... or as Tony Robbins says "Repetition is the mother of all skill". It’s also easy to think that everyone knows what you know and use it as an excuse not to take action. It’s easy to say I can’t do A, B, C because I don’t have X or Y or Z, but they are just excuses. We have all the tools we need – what’s missing isn’t competence, it’s courage. I’m still waiting for my brand identity and to work out my niche (although I do think it might have found me!); I have my name on a business card and a few business documents set up, but no website, no logo … I’ve only just started my triads and I’m going to HTRSW in October and NLP in December. However, I am immersing myself daily; I am implementing everything I read and hear; I am accepting every opportunity. Every day I walk my talk, contribute, grow, ask myself quality questions ... and make sure that everything is aligned with my values. And I know my why. As a result, I have people asking me to coach them rather than me selling coaching to them. And I have clients paying me and more lining up.
It’s been a hell of a first three months!
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Last week I had a rare privilege. I got to see what it could be like if my life was coming to a close…
It was all a bit dramatic – I wasn’t feeling good after a bout of pneumonia and my GP took one look at me, slapped me on the surgery’s ECG machine and called an ambulance. They strapped me to a gurney, wheeled me out into the car park and into the ambulance, hooked me up to oxygen and a machine that went ‘beep’. I felt like a right pillock. The emergency department was an education. Busy as hell, the guy two cubicles down was telling a mental health worker very eloquently and very graphically about how he was tired of his psychoses and how he would just like to kill everyone please. Shortly afterward he tried to ‘go out for a walk’. It took six security guys with ropes and chains (I kid you not) to haul him back and restrain him. They’d worked up a fair sweat by the time they were finished. The man across the way was on the gurney because his hip had dislocated. His wife came in to see him. He sounded like a real gentleman until the doctors left and the good natured charmer turned into quite something else. If he had spoken to me the way he conversationally abused his wife it would have been his jaw that was dislocated. Just like Big Ben he had a face for every direction. Who needs a telly when you have live drama happening all around? Anyway, I digress. There I was, now hooked up to another machine that went ‘beep’ and with a cannula in my arm for easy extraction of blood and the process of waiting began. I had plenty of time to think. What if it was a heart attack, the thing they were testing me for? I had a family history of heart disease so I am in the risk zone. What if I had come close to it being the last day I saw? I tell you, it fair pulls your life into focus and the things that matter most become very, very clear. All of a sudden I saw the folly of my hesitation over certain things, the short-sightedness of my tolerance of other things and the stupidity of trading in dreams for security. When you’re at that threshold (or you think you might be in the hallway that leads to the threshold), here’s what mattered most: The people you love The dreams and plans you want to realise The hope that you’ve make some contribution to make the world a better place for your presence (which is really a combination of the first two)
That was it. Nothing more mattered except love, connection and contribution. Outside of the context of these three things money meant nothing – everyone looks the same in a hospital gown.
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The Successful Coach Magazine | Issue #1 | October 2013
Four Quadrants
COACHING TOOL
to Personal Leadership AUTHOR SHARON PEARSON
90% of effective leadership is your ability to lead yourself. There is no avoiding how our ability to lead others comes from our abilities to see ourselves as we are, without exaggeration or bravado. How can we guide someone else on how to accomplish something if our own success rate with seeing tasks through to completion is hit and miss?
Leadership is an ‘always’ thing that has to be done consistently, without exception. There are four quadrants to personal leadership that I have developed and use within The Coaching Institute. These quadrants provide a guide for ourselves as we develop our management and leadership abilities.
How can we give feedback on someone’s professionalism when we ourselves fail to behave in a professional manner under pressure?
Management is how we guide others to do their role successfully.
How do we expect a team that can multi task without overwhelm when our own stress is revealed too often?
Leadership is how we inspire others to achieve their full potential and even exceed what they would have thought was possible to achieve for themselves.
Leadership is not a ‘sometime’ affair that is accomplished according to our mood, busyness and confidence on the day.
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STEP 1: Self Leadership
STEP 2: Self Management
Models people who have succeeded in that role
Knows own KPI’s and achieves them without fuss; looks to improve on current KPI’s by generating ideas
Proactive about personal and professional development Brings innovation ideas to the organisation Welcomes collaboration and ideas from others Communicates clearly when needs assistance; seeks feedback to improve Supports and champions the goals of others Demonstrates sound judgement when making decisions Reliable, professional, team player Seeks new challenges and welcomes opportunities to improve, grow and contribute Handles new challenges, change and adapts easily Understands impact on others of behaviour; self awareness Sticks to all commitments
Communicates to leader progress towards KPI’s without prompting Stays on goals regardless of distractions Prioritises daily, weekly and monthly consistently Manages current tasks when new tasks and responsibilities are added ‘Manages up’ by offering progress reports, updates, status reports, written stat’s on personal progress, plans to improve, clear way forward Focus always on what needs to be done Stays on track with yearly and 90 day goals and sees the interactivity of the different strategies and how they impact and have consequences on others Able to utilise existing structure and systems effectively and improve them without prompting Demonstrates initiative often and finds a way to get the job done without having to be told what to do Has a clear professional development plan they stick to Doesn’t need a crisis to fix something; handles things when they’re important, not urgent
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The Successful Coach Magazine | Issue #1 | October 2013
STEP 3: Leadership of Others
STEP 4: Management of Others
Sets an example always of excellence
Regular, accurate and consistent reporting of status of KPI’s, goals and tasks
Shares the vision of the organisation/team – has a brightness of future for everyone Demonstrates emotional intelligence Able to initiate creative chaos to improve the organisation Engenders trust
Able to report accurately and factually, progress, including where improvements are needed, both to the team member and to the manager Able to assist team to achieve their KPI’s and able to assist others to improve on their KPI’s
Unwritten Ground Rules match Written Ground Rules
Able to train others to achieve desired results
Strategic thinking demonstrated often
Listen, collaborate, understand before a decision is made the leader
Effective decision making strategies used Seeks to assist others to achieve their goals and champions others Constantly seeks to show others how to get to the next level – gives credit away easily Puts team goals ahead of personal agenda Listens respectfully to ideas and acknowledges them Gives feedback that is easy to understand where learning or a change is required Checks in on others often where competence is low Sticks to all commitments
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Able to develop leadership in others
Uses appropriate leadership and management style depending on the competence and confidence of the team member
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The Ultimate
MASTERMIND MATTERS
Traffic Jam Reframe! AUTHOR NATASHA POMFRET The Mastermind group this week had a great thread on making effective use of travel time I thought you might be interested in.
I’M CURIOUS HOW MANY OF YOU USE YOUR DRIVE TIME AS ADDITIONAL STUDY BONUS TIME? We’re given so much amazing content in CD’s and DVD’s I think I literally have over 400 hours of learning to absorb! So thinking outside the box with my travel time, not savvy with transferring them onto my Ipad yet, I went to JBHiFi and paid $80 for a little portable DVD player, car charger and all and take it everywhere with me. No, I don't watch while driving that's illegal and unsafe of course, but I listen and relisten and then apply in my meetings!
It has totally done a 180 degree reframe on long travel or traffic jams! I had another brainwave today, sometimes I can't pull over when there's really fucking awesome content that simply must be transcribed word for word so I can digest it and turn it into something applicable for my clients. Slap me it's that bloody simple, I record the section to my iPhone with voice memos to type up at night! Deirdre Waterson always has a TCI cd in her car much to her 13 year old’s disgust, unconsciously building a little coach at school, one CD at a time.
How great’s Kamahl Barhoush’s suggestion; “ 3 times now I've been stuck in traffic.... so pulled out my IPhone, hit record and punched out my thoughts on sales, marketing or success... then sent it over to my transcription and writer guy to flip it into an info product for my peeps. Did the same thing on top of a mountain in Buller last year (the video is in my membership site)... these products get even more great feedback than the ones I sit at a desk and pour over for hours.”
SO HOW DO YOU SPEND YOUR TRAVEL TIME? LISTENING TO MINDLESS WAFFLE OR LISTENING TO THE TIMELESS GOLD OUR TCI TEAM HAVE SHARED WITH US?
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The Successful Coach Magazine | Issue #1 | October 2013
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The Successful Coach Magazine | Issue #1 | October 2013
I now do what I love every day! CELEBRATING SUCCESS
AUTHOR MALCOLM NEALE I DID MY INTAKE IN FEBRUARY 2012 IN SYDNEY. IT WAS UNLIKE ANY OTHER
TRAINING I HAD EVER DONE BEFORE. It was so amazing to walk into that room and meet so many like-minded people. I felt like it was where I belonged. The day after my intake weekend I started developing an exit plan from my current business with my fellow shareholders so I could pursue my coaching career. My background was as a CFO, Business Operations Manager and in Human Resources. I had been doing it for 20 years but it was no longer fulfilling as I had a desire to want to help people. I’d done charity work for a number of years and knowing how fulfilling that was I wanted that same sort of
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feeling of satisfaction of helping people every day, which I knew Coaching would give me. In May 2012 I began setting up Fuel 4 Business, a business that specialises in Business Coaching, Motivation/Training and Executive Coaching, with a strong focus on working with the people behind the Business to enhance their overall quality of life. After attending TCI’s How to Run a Successful Workshop I began running my own monthly Motivational Business Breakfasts and achieved great sales of my own products which I had developed through my studies at TCI. In June 2013 I committed to being the Major Naming rights Sponsor of the “2013 Fuel 4 Business Greater Port Macquarie Business Awards”.
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Part of this commitment involved speaking at various events including at the Gala Dinner/Awards night in front of 480 of my peers. I had always been quite a shy person and if someone had told me 12 months ago that I was going to speak in front of that many people there is no way I would have believed them. Joe Pane and TCI gave me the confidence to believe in myself in all areas of my life. During my speech my Fiancé told me that you could hear a Pin drop in the room. I’d managed to captivate an audience of 480 people which was truly an amazing feeling. During my journey with TCI I have grown so much as a person and become so much happier and fulfilled in my own life. By becoming a better person I also attracted my wonderful partner who
I am marrying
this weekend :) Through the wonderful world of NLP I have also assisted so many of my clients to make wonderful transformations in their life. I have become quite good at assisting people who have been sexually abused to gain back control of their lives. This is such an incredible gift to give someone and one of the most rewarding parts of my job. I also recently had the pleasure of having dinner with Hetty Johnston the Founder and CEO of the Bravehearts Charity. My Business is starting to take off. Most of my clients sign 6 month contracts with me and the results that they are getting both Business wise and in their personal lives are truly rewarding in deed. They are now starting to refer other clients to me and I can feel the future is going to be so amazing. THANK YOU SO MUCH TCI, YOU HAVE
CHANGED MY LIFE IN SO MANY WAYS. I NOW DO WHAT I LOVE EVERY DAY.
Coach & Connect is a great opportunity for you to gather new learnings, connect with your peers and like-minded people on a regular basis and continue to grow as you go through your coaching journey. Coach and Connect is about continuing your growth as a coach through connecting with those who have created successes before you, entering the mindsets of how they created success and also how you can create it too. You can even invite your clients, colleagues, friends, family or anyone you know who will get great value from learning these skills and build a bigger network of like-minded people. Check the Calendar for your next Coach & Connect Event: HTTP://WWW.THECOACHINGINSTITUTE. COM.AU/COURSE-SCHEDULES
COST: $20 BOOKINGS & ENQUIRIES: QLD jayne@newmantraining.com.au WA wa@coachconnect.com.au VIC angelina@serendipityme.com.au SA empowerdreambelieve@bigpond.com NSW camilla@achievecoaching.net.au
My Mondays’ are like my old Fridays. In fact I can’t wait to get out of bed every day and enjoy the amazing new life you have helped me create!
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The Successful Coach Magazine | Issue #1 | October 2013
GET READY FOR HOW TO RUN A SUCCESSFUL WORKSHOP WITH JOE PANE
ICF: DESIGNING ACTIONS TO ACHIEVE GREAT RESULTS WITH ANGELINA CIRELLI-SALOMONE
Exclusively for Credentialed Master Practitioner students
Exclusively for Credentialed Advanced Practitioner students
6PM – 7PM WEDNESDAY 23RD OCT 2013
8PM – 9PM THURSDAY 24TH OCT 2013
HOW TO EARN $100K IN YOUR FIRST 12 MONTHS WITH SHARON PEARSON
EXCLUSIVE BONUS WEBINAR! TIME WITH SHARON PEARSON
Exclusively for Credentialed Master Practitioner students
Special bonus for all students! This is a very rare opportunity so get on board!
5PM – 6PM TUESDAY 29TH OCT 2013
7.30PM – 8.30PM TUESDAY 29TH OCT 2013
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INTRODUCTION TO THE INTERNATIONAL COACH GUILD WITH JANET LEUNG
MASTERMIND WEBINAR NEED 2 KNOW WITH MARY-ANNE HUNT
Open to all students. Find out more about becoming an internationally recognised coach!
Exclusively for MasterMind Members
4PM – 5PM THURSDAY 7TH NOV 2013
7PM – 8PM WEDNESDAY 13TH NOV 2013
HOW TO RUN YOUR FIRST SEMINAR FOR PROFIT WITH NATASA DENMAN
EXECUTIVE COACHING: CALCULATING THE RETURN ON INVESTMENT WITH PARTH
Exclusively for Credentialed Master Practitioner students 8PM – 9PM MONDAY 18TH NOV 2013
BOMMAKANTI Exclusively for Credentialed Master Practitioner students 6PM – 7PM TUESDAY 26TH NOV 2013
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The Successful Coach Magazine | Issue #1 | October 2013
MASTERMIND BUSINESS SUCCESS SUMMIT Join Sharon Pearson and an exclusive line-up of guest speakers who are amazing industry leaders sharing their priceless experience and expertise Exclusively for MasterMind Members MONDAY 11TH NOV 2013 to FRIDAY 15TH NOV 2013
FOUNDATIONS OF COACHING SUCCESS The very first and often life-changing step on your coaching journey, the FOCS Intake Training is where it all begins SPEAK TO YOUR COURSE CONSULTANT TO CONFIRM AVAILABILITY ON 1800 094 927
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Feel free to share this with your friends, family, colleague… anyone who might find its content useful
META DYNAMICS LEVEL I (NLP PRACTITIONER) An astounding and quintessential training for any coach. Discover the tools of success with internationally-acclaimed trainers, Sharon Pearson and Johnnie Cass SPEAK TO YOUR COURSE CONSULTANT TO CONFIRM AVAILABILITY ON 1800 094 927
PERSONAL POWER WITH JOE PANE Conquer today’s challenges and discover your true potential at this breakthrough event! A Free 2 ½ Day Event valued at $1997 FRIDAY 6TH DECEMBER 2013 to SUNDAY 8TH DECEMBER 2013 WWW.PERSONALPOWEREVENT.COM.AU
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The Successful Coach Magazine | Issue #1 | October 2013
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