The Dental Technician Magazine June 2022 by The Dental Technician Magazine

VO L 7 5 N O. 5 I J U N E 2 0 2 2 I B Y S U B S C R I P T I O N

A NEW LOOK FOR CAD/CAMSUPPORTED FULL DENTURES:

VITA AKZENT LC BRINGS COLOUR TO THE DIGITAL WORKFLOW PAGES 12-14

THE ULTIMATE GUIDE TO 3D PRINTING BY PAUL HAYFIELD HENRY SCHEIN LABORATORY PAGES 15-17

VERIFIABLE ECPD FOR THE WHOLE DENTAL TEAM

THIS MONTH... l

COMPETITION: ONLY A FEW WEEKS TO GO TO ENTER KEMDENT’S COMPETITION! P. 5

INSIGHT: EXECUTIVE LEADERSHIP SERIES – THE OSTRICH EFFECT I NICKI ROWLAND P. 18-20

DENTAL TECHNOLOGY: ADAPTING IN DENTISTRY I BY ALISTAIR MAYOH, MARKETING DIRECTOR, KEMDENT P. 22

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CONTENTS

JUNE 2022 Editor: Matt Everatt F.O.T.A. E: editor@dentaltechnician.org.uk

Welcome Welcome from the editor

Designer: Sharon (Bazzie) Larder E: inthedoghousedesign@gmail.com

Competition

Advertising Manager: Chris Trowbridge E: sales@dentaltechnician.org.uk T: 07399 403602

Only a few weeks to go to enter Kemdent’s competition!

EDITORIAL ADVISORY BOARD Andrea Johnson Ashley Byrne Sharaz Mir Sir Paul Beresford

PUBLISHED BY THE DENTAL TECHNICIAN MAGAZINE, PO BOX 2279, PULBOROUGH, RH20 9BR. T: 01372 897463 The Dental Technician Magazine is an independent publication and is not associated with any professional body or commercial establishment other than the publishers. Views expressed in this journal are not necessarily those of the editor, publisher or the editorial advisory board. Unsolicited manuscripts and photographs are welcome, though no liability can be accepted for any loss or damage, howsoever caused. No part of this publication may be reproduced in any form without the express permission of the editor or the publisher.

SUBSCRIPTIONS

New M2 milling unit comfort line - Live at the South West Dentistry Show In Bristol ADI: Post Congress

6 30-31

Business Home sweet home. By Richard Lishman

8-9

DTS 2022 Professionals delighted to be back at DTS

Digital Technology A New Look for CAD/CAM-Supported Full Dentures: VITA AKZENT LC brings colour to the digital workflow The ultimate guide to 3D printing. By Paul Hayfield, Henry Schein Laboratory

12-14 15-17

Insight Executive Leadership Series – The Ostrich Effect. By Nicki Rowland

18-20

Dental News GDC’s lack of ‘transparent’ policy on illegal dentistry being discussed with the Professional Standards Authority

Dental Technology Kemdent: Adapting in dentistry

Extend your subscription by recommending a colleague

Mastering the digital approach – Continued education for dentists and dental technicians at the Forest School

There is a major change in CPD coming soon. The Dental Technician Magazine is a must read. Tell your colleagues to subscribe and if they do so we will extend your subscription for 3 months.

ECPD

The only condition is that they have not subscribed to the magazine for more than 12 months. Just ask them to call the Subscriptions Hotline. With four colleagues registered that means your subscription would be extended for a year free of charge.

The Ship’s cat. By Andy Sanson

Education

Free Verifiable ECPD & ECPD questions

26-27

Technicians Insight 29

Recruitment Sponsoring Dental Technicians From Overseas - Guidance for Dental Lab Owners

32-33

Marketplace Createch Medical/Dentsply Kemdent The Straumann Group SHOFU UK/The Straumann Group

35 36 37 38

Classifieds

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Events

The Dental Technician, Select Publisher Services Ltd, PO Box 6337, Bournemouth BH1 9EH

At only £39.95 per year, for UK residents, this must be the cheapest way of keeping up to date. Help your colleagues to keep up to date as well. Ask them to call the subscriptions Hotline on 01202 586 848 now.

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BAR HEADER WELCOME

From the

Editor l

Welcome to your June 2022 edition of The Dental Technician Magazine.

Almost half way through the year and I feel we haven’t seen anywhere near as much sunshine as we deserve! I am sat working hard in the hope that I can wrap up some loose ends before I can shut down the laptop and focus on the long bank holiday ‘Queen’s Jubilee Celebrations’.

Exhibitions and shows back to normal

Matt Everatt F.O.T.A

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In this month’s edition we write about the DTS and the ADI events that have just gone. Having attended the DTS, I must say it was an absolute delight to see so many old faces, many of us had not seen our peers at all in the last two years, it was a welcomed event. In all the DTS seemed to be well attended and if anything, socially, it was good to rub shoulders with colleagues again.

With this in mind, as your editor, I would be more than happy to give your course a mention in future editions of the magazine. I plan to include an Education section in the coming months, please send any information to me, equally if you have any requests for training sessions or courses, you could send those requests in. Drop me an email editor@dentaltechnician.org.uk

MHRA –GDC – Professional Standards Authority – Illegal Manufacturing of Custom Made Devices, Where are we?

The ADI Team Congress took place the following week and saw some great content being presented with the likes of our very own Ash Byrne as the ADI Technical representative, Phil Reddington and Steve Campbell delivering lectures on Digital Dentistry and 3D Printing. You will find more about both events later in the magazine.

In previous months we have published information about Illegal Manufacturing of Custom Made Devices. There has been a lot of work put in by our previous Editor, Larry Browne and many others as part of the Kingsholm Group. We have identified, or should I say ‘we have interpreted from previous correspondence’ that there is a regulatory gap between the MHRA and the GDC. We feel the two organisations do not deal with illegal manufacturers of custom made devices. They ‘can take action’, but do they ever and will they ever take action? We report our latest conversations and findings in this month’s magazine following a response we received from the Professional Standards Agency.

Seminars and Course – We Need You!

Your Letters

I have recently been discussing Dental Technician events with colleagues. We do have a difficult dilemma as a section of the Dental Profession! There is an abundance of courses for Dentists and Nurses. There is just a fraction available to us as Technicians. We are of course a much smaller group and we often get our training from one of the sales reps wanting to flog us their latest material or new bit of equipment. Having spoken to some of the more well-known names in our sector, there is a theme that seems to be common, when courses are offered and advertised, they are usually poorly attended. We all have a moan and a groan that there aren’t enough courses or seminars, or the shows are always a ‘add-on’ to the dentist’s gig. As someone who tries to attend several events, life does get in the way and it is sometimes difficult to get up and away from the bench. We need to try and support these events, otherwise we will lose them forever. People get fed up talking to empty rooms.

Letters to the Editor is still a cold one. I appreciate many of you will make contact via social media or other direct methods if there is something you want to get off your chest, however I am still very keen to publish your letters. Please do get in touch, I genuinely enjoy hearing from our readers, good and bad. We aim to keep the magazine fresh and have interesting content along with a good dose of tooth related articles. I hope you all have a fantastic June, you will probably have consumed your body weight in cakes and buns at the Jubilee celebrations and will have heard enough ‘Rule Britannia’ and ‘God Save The Queen’ to last you a lifetime. I look forward to writing to you in the summer months, for now I bid you a fond farewell until next time. Best Wishes Matt Everatt FOTA

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COMPETITION

ONLY A FEW WEEKS TO GO TO ENTER KEMDENT’S COMPETITION!

To celebrate the skills of UK Dental technicians and in celebration of Kemdent’s 100th anniversary, we are launching a competition for dental technicians with two £1,000 Trailfinders holiday gift vouchers up for grabs! The £1000 voucher has no expiry date and you can book your holiday with Trailfinders anywhere in the world! There are two categories: • Best Modelling Wax Try-in and • Best Acrylic Denture Dental technicians can submit one entry for each. A judging panel of highly qualified professionals will be looking at aesthetics, details and complexity of case among the criteria for each group. To enter, please visit www.kemdent.co.uk/ competition to download the competition form. This should be completed and emailed to info@kemdent.co.uk with your five accompanying photos posted on Facebook – please tag #Kemdent100, including the name of the dental technician on the application form and ‘Like’ the Kemdent page. These images should show different angles of your wax try-in or acrylic denture created using Kemdent products. Full details, rules and regulations can be found on the website.

FOR YOUR CHANCE TO GAIN RECOGNITION FOR YOUR SKILLS AND WIN A £1,000 TRAILFINDERS GIFT VOUCHER TO SPEND ON A HOLIDAY ANYWHERE IN THE WORLD DON’T MISS THIS COMPETITION!

CLOSING DATE: 30TH JUNE 2022 For more information about the leading solutions available from Kemdent, please visit www.kemdent.co.uk or call 01793 770 256

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TECHNICIANS INSIGHT EVENTS

New M2 milling unit comfort line – With the extra-large Teleskoper Orbit ⌀ 125 mm: 1 orbit for 4 different blank diameters! LIVE AT THE SOUTH WEST DENTISTRY SHOW IN BRISTOL

he new M2 milling unit comfort line exemplifies precision and flexibility. With the M2 Wet Heavy Metal, the M2 Teleskoper, the M2 Dual Wet Heavy Metal, the M2 Dual Teleskoper and the M2 Dual Double Teleskoper, the comfort line comprises five milling units with fully automatic 5+1 axis simultaneous milling technology.

The highlight in terms of flexibility is the extra-large Teleskoper Orbit (⌀ 125 mm): in combination with special interchangeable holders, it allows the processing of all common soft and hard material blanks of ⌀ 95 mm, ⌀ 98 mm, ⌀ 106 mm or even ⌀ 125 mm. With the Teleskoper Orbit, blanks can be removed and reinserted back into the orbit at the same position with high precision in micron range. This is particularly helpful for adjusting the friction of telescopic jobs or for the two-stage fabrication of immediate restorations in case of implant-supported prostheses (Double Milling technique). All M2 milling units are stand-alone solutions: it is possible to start milling and calibration processes or load elaboration tools directly from the machine via the integrated PC with touchscreen. The optical tool detection ensures greater safety during milling. The two separate large milling

chambers are the trademark of the M2 Dual milling units. However, also the M2 and the M2 Teleskoper milling units are characterised by spaciously designed, optimally illuminated and easily accessible milling chambers as well as a separated, contamination-protected tool magazine with 21-compartment automatic tool changer function. Additional tool magazines with 21 tool slots each, are optionally available. Depending on the machine type, up to 63 (M2 Dual) or 84 (M2) processing tools can be then easily stored and organised. The automatic self-cleaning function, the integrated Cleaning Kit for an easy cleaning of the milling chambers and the Ioniser (optional) ensure a particularly clean elaboration of the materials. The performance range of the machines can be also extended by integrating different accessories available, e.g. the Glass Ceramics Holder 9 Teleskoper, the Raw-Abutment® Holder 6 Teleskoper and the JawPositioner Support. With the M2/M2 Dual Upgrade Kit, the M2 Wet Heavy Metal and the M2 Dual Wet Heavy Metal milling units can be upgraded to the Teleskoper version. For more information visit: www.zirkonzahn.com

The M2 milling unit comfort line includes 5 machines, provided with one or two milling chambers, the Teleskoper Orbit Ø 125 mm and a tool magazine with up to 84 tool slots (depending on the model). To the left: M2 Teleskoper; to the right: M2 Dual Double Teleskoper.

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The milling unit is equipped with two milling chambers, for the sequential wet and dry processing of the most common dental materials without in-between cleaning, and with two extra large Teleskoper Orbits (Ø 125 mm), for processing material blanks with Ø 95, 98, 106, 125 mm, mini zirconia blanks for single crowns, glass-ceramics and Raw-Abutments® blanks.

Integrated PC with touch screen for direct control (loading of tools, controlling of milling and calibration processes)

3D software for direct control and simpliﬁed support

Optical tool detection for a secure selection of the suitable milling burs

Vibration-free 5+1-axis simultaneous milling technology thanks to orbit with opposed rotary axes and particularly short and powerful spindle

Perfect tool organisation; tool magazine for the storage and organisation of up to 3 x 21 tools with automatic tool changer function

Cleaning Kit for manual cleaning

Automatic self-cleaning and drying function

Teleskoper Orbit for blanks with Ø 95, 98, 106 and 125 mm as well as glass-ceramics blanks or Raw-Abutments®. High-precision repositioning in micron range

TELESKOPER ORBIT Ø 125 mm

Zirkonzahn Worldwide – South Tyrol (Italy) – T +39 0474 066 680 – info@zirkonzahn.com – www.zirkonzahn.com

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BUSINESS

HOME SWEET HOME

DENTAL TECHNOLOGY STUDENT (Part 4 of 10) BY RICHARD T LISHMAN I MANAGING DIRECTOR OF THE 4DENTISTS

GROUP OF COMPANIES Richard Lishman, awardwinning Founder of The IFA’s – a specialist firm of Independent Financial Advisers that provides guidance and advice for some of the wealthiest individuals in the UK and around the globe, heads this series of editorials for lab technicians.

n the last editorial of the series, our character, Bridget Crown, explored ways to reduce her tax bill. Now, as her life moves onto its next step and she decides to invest in her first property, it’s time to look at how this will impact her finances and what she needs to bear in mind when making this significant purchase…

A big step

It’s often said that buying a home is the most stressful thing that a person can do. Even if everything goes to plan there’s still an element of truth in this statement, especially as purchasing a home is many people’s first significant financial outlay. So, where to begin? First of all, Bridget will have to identify properties within her buying power and weigh up their pros and cons. This will include how far away they are from work, the area they are located in, the space available and whether they are worth the asking price. This is often a long process, and finding a first property that ticks all the boxes isn’t guaranteed. However, let’s pretend that Bridget has been lucky. She’s found an apartment for sale near where she works, within her price range and that she likes. Now, we enter the tricky world of finding the correct mortgage.

Types of mortgages

In a nutshell, a mortgage agreement is a loan secured on a property and should be

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treated that way. There are thousands of different mortgage products available on the market with slight variations from one another. However, these can, for the most part, be categorised into three different types: repayment mortgages, interest only mortgages and flexible mortgages. Repayment mortgages require you to make monthly payments that are comprised of part capital, part interest. There are a number of advantages to choosing this type of mortgage, including the fact that it limits any risk of taking out a policy. The repayments are clearly set out, and as long as these payments are made, the mortgage will be fully repaid by the end of the term (usually spread across a period of around 25 years). A potential disadvantage to this sort of mortgage agreement is that it limits any possibility to earn additional investment returns. Plus, without increasing monthly repayments, Bridget won’t be able to pay off the loan early. There is flexibility with this option though, and should Bridget find herself with spare capital she could pay in a certain amount to help reduce the term of her mortgage (though certain thresholds are taxed), which in the long term will help her save money. Another option is an interest only mortgage. This type of policy means that Bridget would only repay the interest on the loan each month and the amount that is owed remains fixed for the duration of the

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BUSINESS

agreement. When the terms of the policy come to an end, Bridget would be required to pay back the principal amount of the loan, and must ensure that she has saved enough to do so. If she chose this option, she could set up a savings plan to ensure that she will have this capital available when the mortgage term comes to an end. This type of loan can be quite advantageous; if Bridget wants to make a return on her investment this could be the best choice for her. Plus, she could more easily repay the mortgage loan early and even move the policy without disrupting the payment plan. However, this type of mortgage does come with more risk. The future is uncertain, and as so much hinges on being able to repay the principal sum of the loan at the close of the agreement, this can provide considerable excess stress. Additionally, there are two repayments to keep track of - one to the lender and the other to the investment company – which can be confusing.

There is a third, newer option available – flexible mortgages. As the name suggests, these policies are very adjustable to your needs, and, if Bridget chose this option, she could increase or decrease her monthly repayments to suit her cash flow, with some policies even giving the option to freeze repayments entirely for a set period of time. An additional perk here is that interest on the loan is calculated on a monthly, or even daily basis – a result of which is that Bridget would likely end up paying a reduced rate of interest compared to a more traditional mortgage agreement during the length of the policy.

Making the right decision

Whatever type Bridget chooses, it is crucial that she takes into consideration exactly how much she can afford, both now and in the future. She’ll need to assess her current financial commitments

and her future salary expectations. Plus, if she has any plans such as opening her own laboratory, this will need to be addressed in her decision – it may be better for her to take a longer mortgage that has smaller monthly repayments.

Next steps

So, Bridget has bought the apartment she loves – but what about protecting this investment? Purchasing a home is so much more than just settling on a mortgage policy, and Bridget will likely want to explore further options such as Buildings Insurance, Contents Insurance and Life Assurance – but these are topics we’ll touch on next time as Bridget takes another important step.. For more information, please call 0845 345 5060 or 0754 336 8478 or visit www.theifas.com

NEXT ISSUE : BRIDGET GETS MARRIED AND STARTS A FAMILY www.dentaltechnician.org.uk JUNE 2022.indd 9

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DTS 2022

Professionals delighted to be back at DTS

The Dental Technology Showcase (DTS) provided a range of educational and networking opportunities for all members of the dental lab team. There was a real buzz in the air as the profession finally came together again to interact, share experiences and update their knowledge and skills. General delegate feedback for DTS 2022 included Ashley Doran, dental technician from Peter Gange Crown & Bridge Specialist Ltd, who said: “There was plenty variety of stalls and products/services. Overall wellplanned with lots of information and services to browse.” O. De-Ath, lab manager at Broadgate Dental, added: “There was a great variety of trade and a great lecture programme, plus it was very well organised. It was good to connect with colleagues.”

Here’s to next year’s DTS!

The Dental Technology Showcase (DTS) 2023 will be held on Friday 12th and Saturday 13th May, Birmingham NEC, co-located with British Dental Conference & Dentistry Show.

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DIGITAL TECHNOLOGY

A NEW LOOK FOR CAD/CAMSUPPORTED FULL DENTURES: VITA AKZENT LC BRINGS COLOUR TO THE DIGITAL WORKFLOW By Martina Rosenbusch and Andreas Buchheimer

hanks to new technological milestones, digital dentures are becoming increasingly common in laboratories. Previously, a lot of time was spent adjusting denture bases and teeth to the correct position and occlusion so that they were correctly aligned with each other, but today user-friendly and cost-effective solutions are available as part of the digital workflow. Most of us are familiar with LEGO® and marvel at how precise the individual blocks fit together. Using the digital workflow, it’s just as easy to combine the teeth and denture base, using the VITA VIONIC VIGO denture tooth, which was developed especially for the digital workflow. With its anatomical layering of dentin and incisal materials, it also offers all the aesthetic and functional benefits of a natural denture tooth. Fabricated denture teeth using additive or subtractive techniques do not yet meet these requirements, due to their increasingly monochrome and block-based fabrication. Open system, efficient full dentures VITA VIONIC VIGO is already reduced at the base and pre-conditioned, creating an advantage. After additive or subtractive fabrication of the denture bases, the denture teeth are simply removed individually from the blister pack and bonded one by one in the sandblasted alveoli using the special VITA VIONIC BOND adhesive. Thanks to the precise and stable fit, the bond is extremely thin, clean and also saves time. Using the idealized setup selected in the design software, the denture teeth also fit each other occlusally, requiring a minimum amount of milling and resulting in dentures that can be delivered with nearly perfect teeth. Those who are already working in a digital workflow in their laboratory can use this existing hardware and software infrastructure for digital full dentures in the future. That’s because the VITA VIONIC VIGO denture tooth can be used with all standard and open CAM and 3D-printing systems, making it the key analogue component in enabling the implementation of digital prosthetics in the daily laboratory routine.

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Fabrication of full dentures as part of the digital workflow allows you to make greater use of hardware and software, and in turn, increases return on investment. Gingival morphology The benefits of digital dentures include efficient fabrication, a good fit without delays, and in the case of loss or damage, reproduction at the touch of a button. Providing the denture base with anatomical morphology is possible in the design software in exactly the same way as using a wax knife and modelling instruments. In addition, as a single-tooth, non-block solution, VITA VIONIC VIGO already provides the necessary leeway for gingiva during virtual designing of the denture bases. However, until now, the characteristic shade effect of the labial frenulum, blood vessels, alveolar ridges and the unattached and attached gingiva, could only be reproduced with analogue craftsmanship and a brush. This is where the VITA AKZENT LC light-curing composite stains with their multifacetted effects come into play, turning the labial shield into a canvas of creativity. The labial shield as a canvas of creativity For micro-retentive adhesion, the labial shield was re-contoured using an acrylic bur and the corresponding area sandblasted with aluminium oxide. Finally, a brush was used to bring the monochromatic base to life in the aesthetic zone. For this purpose, VITA AKZENT LC EFFECT STAINS were used in the blue, pink, white and dark-red shade effects. To characterize the attached gingiva and the labial frenulum, a 1:1 mixture of white and dark-red was prepared on the mixing palette. This was used to gently redraw the labial frenulum, and to re-contour the shape and shade of the alveolar ridges in the area of the attached gingiva from 13 to 23. In doing so, the unattached marginal gingiva directly surrounding the cervical areas was left out to create a reddish appearance in the alveolar arches. Under the tapered alveolar process, and in particular in the concave areas of the labial shield, the mucosa was

reproduced using a 1:1 mixture of dark-red and pink. Finally, veins and arteries in the oral mucosa were simulated using blue and dark-red. Intermediate curing was performed for each step using the dental curing light to ensure that the stains were fixed before applying the next substance. After the entire customized area was levelled using VITA AKZENT LC GLAZE, the denture was placed in the light furnace for final curing. Shade facets for hybrid ceramics, polymers and composites With the establishment of the digital workflow, completely new indirect restoration materials have already made their way into laboratories and practices. In addition to the standard variants of ceramic materials, materials made from hybrid ceramics, such as VITA ENAMIC or cross-linked polymers and composites, are also popular because of how efficient and easy they are to process as part of the digital workflow. The light-curing composite stain system VITA AKZENT LC now enables reliable and natural reproduction of all shade facets on these materials. Thanks to their ideal viscosity, the composite stains can be applied with precise detail and pinpoint accuracy. In addition, VITA AKZENT LC CHROMA STAINS enable adaptation of the basic tooth shade in VITA classical A1–D4 and VITA SYSTEM 3D-MASTER across a large surface area. The shade of denture teeth can also be characterized if required. In doing so, it is generally also possible to use the composite stains internally in combination with veneering composite systems, such as VITA VM LC flow to create depth effects. As a result, the natural variety of colours familiar to dental technicians from ceramic stain systems is now also available when using light-curing. VITA® and the names of the VITA products mentioned are registered trademarks of VITA Zahnfabrik H. Rauter GmbH & Co. KG, Bad Säckingen, Germany.

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DIGITAL TECHNOLOGY

TOP ROW: The VITA VIONIC VIGO denture tooth was designed especially for the digital workflow. The tooth is already reduced at the base and comes with integrated rotation protection for precise seating. 2ND ROW: After virtual model analysis, the VITA VIONIC VIGO denture tooth was selected in the CAD software (here: 3Shape).The first suggested setup in the posterior and anterior region, generated automatically at the touch of a button, based on the model analysis. 3RD ROW: The resulting design after anatomical shaping of the denture bases. In this case, both denture bases were fabricated additively as part of the digital workflow. 4TH ROW: Each pre-conditioned denture tooth can be removed individually from the blister pack and immediately bonded in the alveoli of the denture base. The special VITA VIONIC BOND adhesive is applied in the sandblasted alveolus of the denture base. 5TH ROW: Using a microbrush, VITA VIONIC BOND is also applied in the preconditioned cervical area of the denture tooth. The precise and simple bonding of denture tooth 21 in the alveolus of the denture base.

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DIGITAL TECHNOLOGY

TOP ROW: The upper denture (fabricated using VITA VIONIC VIGO and CAD/CAM technology) after sandblasting of the labial shield using aluminum oxide. A mixture of VITA AKZENT LC white and pink was prepared on the mixing palette. 2ND ROW: The characterization of the labial frenulum using the mixture of the VITA AKZENT LC EFFECT STAINS white and pink. In the area of the attached gingiva, the alveolar process was characterized and recontoured at the same time. 3RD ROW: At the unattached gingiva, the concave areas were highlighted using a mixture of VITA AKZENT LC dark-red and pink. Small arteries in the mucosa were reproduced using VITA AKZENT LC dark-red. 4TH ROW: Small veins were simulated in precise detail using VITA AKZENT LC blue. The complete labial shield was sealed using VITA AKZENT LC GLAZE. 5TH ROW: For each intermediate step during characterization, the dental curing light was used for curing. The result after final curing of the complete characterization in the light furnace.

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DIGITAL TECHNOLOGY

THE ULTIMATE GUIDE TO 3D PRINTING Paul Hayfield from Henry Schein Laboratory discusses the latest 3D printers and how dental labs can check they pick one that’s right for them u

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DIGITAL TECHNOLOGY

Only a few years ago, 3D printing was a concept that seemingly belonged in the realms of science fiction, but in the last three years, this remarkable technology has really come into its own. For dental laboratories, 3D printing offers a way to not only speed up production, but also to help reduce costs, and the affordability of inhouse options now provides a serious alternative to centralised outsourcing. 3D printers can offer a real return on investment by providing fast and precise production, from simple models and digital wax ups to more complex appliances such as surgical guides, splints, and dentures. As 3D digital technology and material science advance, it has never been more important for technicians to stay ahead of the game in terms of how to produce work that is high-quality, accurate, and durable. But with a perplexing array of options on the market, how do dental professionals make sure they are investing in exactly the right equipment for their specific needs? What about ongoing maintenance and how can they make sure their team is adequately trained?

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A trusted 3D partner The Henry Schein Laboratory team unites years of knowledge and expertise in the dental market, forging long-lasting relationships with many of the world’s leading manufacturers of laboratory equipment. The company’s team of digital specialists can advise on the most suitable 3D printers, by assessing the individual needs and tailoring a specific recommendation that can be delivered and installed. Training is also provided to make sure the team is up and running and able to get the very best out of this incredible new technology. Henry Schein offers a comprehensive range of leading desktop, full-production, and highspeed 3D printers for every size and type of dental lab; whatever the capacity and speed requirements, Henry Schein has a solution. SprintRay The next-generation range of SprintRay printers includes the SprintRay Pro 95, one of the most user-friendly, powerful, and reliable 3D printers around. The SprintRay Pro 95 delivers high-intensity light, which is uniformly delivered across the entire build surface, ensuring meticulous accuracy, measured down to the individual pixel. It has the capacity to print up to 30 full-arch models in a single batch for same and next-day delivery of a range of appliances. With the largest print area in its price range and higher specifications than printers that are twice the price, it is a 3D printing powerhouse.

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DIGITAL TECHNOLOGY

Asiga The compact Asiga MAX offers impressive productivity and accuracy for the manufacture of orthodontic appliances, crown and bridge, surgical guides, models, custom trays, and partial dentures in any suitable material of choice. Asiga’s Smart Positioning System (SPS) reads the position of the build platform to help ensure every layer is formed accurately. The Asiga Pro 4K uses the latest digital light processing technology (DLP) to achieve the largest build volume in the Asiga range for demanding digital manufacturing environments. Ivoclar Vivadent PrograPrint PrograPrint from Ivoclar Vivadent is a high precision 3D printing system specifically designed for dental applications. The system is integrated into a validated workflow and comprises equipment for printing (PrograPrint PR5), cleaning (PrograPrint Clean), and postcuring (PrograPrint Cure) along with matching resin materials (ProArt Print) and software applications. The PR5 3D printer features a cartridge system that enables easy and virtually contactless handling of the resin materials. Roland The Roland DWP-80S combined with Roland’s advanced Quick Denta 3D software makes the production of custom trays, base plates, frameworks and denture components effortless. Once a user imports an STL 3D file, Quick Denta not only detects and repairs minor errors but also takes care of the complete digital set-up.

Rapidshape The RapidShape D20 II offers a highly economic professional 3D printing solution for labs with an open material system. Flexible, compact, with short production times, the optional high speed Force Feedback technology makes printing times for models within 25 minutes possible. The RapidShape D30+ and D40 II is the powerful, flexible, semi-automated workhorse for professional labs. The simple operation and automatic temperature control allows continuous use without dimensional changes of the final products. For maximum productivity, there is the RapidShape D90+ – a fully automated, open material DLP 3D printer with a platform changer. Compatible with over 200 validated materials, this stand-alone printer with a connected cabinet or in conjunction with a production line helps to ensure perfect results time after time. Within the RapidShape range are two printers specifically designed for ortho model production. The RapidShape D30+ Ortho features a large build area for production of validated ortho models, individual trays and IBTs. The temperaturecontrolled resin reservoir provides total process stability. The RapidShape D100+ Ortho open system can scale up 3D printed ortho model production to up to 800 models per day. Designed for high volume

labs, the industrial projection system and internal cooling allows unmatched volume for 3D printing. THE HENRY SCHEIN LABORATORY TEAM HAS IT COVERED Digital dentistry is now being adopted by the majority of dental labs and there has never been a better time to explore how to take advantage of new technology. From entry level to professional mass continuous operation, Henry Schein’s Laboratory team offers the ideal choice of 3D printing solutions, combined with expertise, service, and support to help every lab navigate the rapidly changing world of digital dentistry. With finance options, service, and maintenance contracts available, including the emergency callout service to prevent any down-time, partnering with Henry Schein Laboratory means everything is taken care of, leaving the dental labs free to get on with doing what they do best – delivering outstanding, aesthetic, and functional work to their customers and their patients. To see the full range of Henry Schein digital 3D print solutions or to book a FREE one-to-one consultation with a member of our specialist team, visit hsdequipment. co.uk/lab-equipment, call 0800 028 4870 or email info@henryschein.co.uk Web: www.henryschein.co.uk Twitter: @HenryScheinUK Facebook: HenryScheinUK

O B I T UA R Y:

Monica Matanda l It is with great sadness that we must inform you of the sudden passing away of Monica Matanda in a car accident on Friday 29th April whilst on holiday. Monica was always full of energy and lit up the room whenever she was around. Anyone who had the privilege of working with her knows how inspiring and hardworking she was. Monica was the first ever DCP leadership fellowship in the UK. Monica was a dental therapist who worked clinically for the Community Dental Service CIC.

She was an incredibly passionate professional with a vision for DCP'S to have a pivotal role in leadership of the dental profession. Monica was the key driver in working to create the DCP network in the East Midlands region. Monica had left incredibly large shoes to fill and will be dearly missed by the dental profession. We will continue Monica's work in creating the DCP Network in the East Midlands Region and ensure her work is not forgotten. Our thoughts are with her husband, daughter and family at this time.

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INSIGHT

Executive Leadership Series

THE OSTRICH EFFECT By Nicki Rowland

EXECUTIVE LEADERSHIP SERIES

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INSIGHT

Last month, Nicki Rowland, Director of Practices Made Perfect and co-owner of The Exceptional Leadership Academy, explored why being a futuristic leader is essential to giving your team a common focus and ensuring that your laboratory stays ahead of your competition. In this article, she builds on this idea and why part of being a futuristic leader is to remain visible in your business at all times.

REMAIN VISIBLE AS A LEADER

Part of the reason that we would rather ‘save ourselves’ in times of crisis is that the reality of what we are facing can be overwhelming and make us feel powerless. When we do not have all the answers for our team, we often feel like sticking our heads in the sand. Hiding away is not the answer. Staying visible as a leader is. If sustaining visibility as a leader is a challenge to you, you are not on your own! It is natural human response to run for the hills when we do not have solutions at our fingertips. In one of the most memorable, consultancy situations I have found myself in, the laboratory owner more or less hid. As the impact of the Covid-19 crisis hit his laboratory, he retreated into his office and closed the door. He no longer joined his team for lunch in the staff room or met with the laboratory lead. His team held him to account for everything that went wrong and he ended up with a resentful and pessimistic team. His reputation as a leader was in tatters and team members left his business in droves. To be fair, there are few laboratory leaders that adopt the hypothetical behaviour of an ostrich but many do not spend enough time communicating with their people and maintaining a visible presence within the business.

THE OSTRICH EFFECT

The age-old idiom of burying one’s head in the sand reverts back to Roman times to epitomise someone who was disregarding or in denial of a problem. By simply ignoring the issue, the hope was that it would evaporate and disappear. This is a complete myth. Ostriches do not bury their heads in the sand in the presence of a threat. In fact, they lie down in the sand which camouflages them. From a distance it may appear that their head is buried. So, let us debunk this untruth. Ostriches have

many natural defences which means that they have very little reason to hide at all. Not only is the ostrich the fastest creature on two legs but its powerful kick, when threatened by a predator, can be fatal. Even lions are wary of attacking an ostrich. They are very territorial and protective of their chicks and have no misgivings about attacking big cats or hyenas. There are 5 main reasons that I believe, as leaders, we should lift our heads off the sand, look up and defend our teams and businesses:-

1. Leaders are responsible

The people we lead see us as responsible for ensuring that everything goes right in the workplace. Likewise, they will hold us to account if things go wrong. Decision making is part of the ‘balancing act’ and the ‘defining art of leadership’. However, it is crucial to work collaboratively with your team. Brain-storming ideas and thrashing out a plan collectively means that accountability sits with everyone. Ostriches roam the savannahs in groups of up to 50 or more. When in danger, they cluster together and move as a synchronised flock. They know there is strength in numbers. Equally, we need to see the value of pulling together, empowering our people and working as a tight knit unit to ward off any threat to our business in the wake of the Covid-19 crisis.

2. Leaders are the information source

The best leaders are first-rate communicators regardless of whether they are talking about business, politics or sport. Their values are set in stone and what they say promotes their purpose. Likewise, we need to be the source of transparent, candid and honest information. Do not let social media, the internet or gossip become the source of information instead. In a crisis, it can be our human default to raise our defences, put our heads down and stop communicating

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for fear of drawing attention to ourselves and being shot down in flames. Be like a male ostrich. They are fearless. They are very vocal and use whistling, hooting and shrilling to direct and lead the flock in times of trouble. You would anticipate that more noise would attract more predators and heighten the danger levels. In fact, the increased volume wards off other animals and has the added value of guiding the other birds to a place of safety.

3. Leaders are the listeners

If you incarcerate yourself in your office, you will not know what is happening ‘on the ground’. One of the most respected laboratory owners I know has a great reputation for staying connected with his team. As one of his technicians said to me “He is always visible and ready to listen to any of us whether it is about work or a personal issue. He truly cares and looks after us all”. By listening, leaders can influence thinking, offer perspective and steer their teams away from hazardous situations. Much like the male ostrich, leaders should be the main carer in the flock. The chicks learn to follow the male, huddling around his feet as they try to keep up with his formidable strides. The male ostrich also shows it’s young how to feed and uses his wings to protect them from the scorching sun.

4. Leaders are the outlet for people’s emotions

A crisis drives strong emotions, particularly anger and frustration. People need to off load their feelings and they are usually directed at the leader in a workplace. This can be upsetting and is one of the primary reasons that drives leaders to hide away in the first place. Facing into the emotions of your team can be the toughest test as a leader. We are only human after all. We need to be strong, find resilience and be courageous. Dealing with emotionally driven behaviour is no mean feat

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INSIGHT/ DENTAL NEWS

particularly if we are feeling discouraged and thwarted ourselves. Don’t give up! Remember what the American politician, Rahm Emanuel, said “Never let a crisis go to waste. It’s an opportunity to do things you think you could not do before”. It is all about ‘kicking ass’ just as an ostrich uses its powerful legs to square up against a threat. It is all character building stuff!

5. Leaders are the yardsticks

As I mentioned in last month’s article, our behaviours, values and actions are observed by our teams. We are setting the standard of conduct and performance in our businesses. If our standards or attitude slip, then our people will think that it is acceptable to let theirs slide too. Whether it is to the detriment of our laboratory or not, our people will follow our lead. Steve Jobs says “Be a yardstick of quality. Some people are not used to an environment where excellence is expected”. So, ask yourself what kind of yardstick you are. Make your expectations of quality clear. Live those expectations and become a yardstick worth being measured against. Build a visible presence whereby your people look to you for direction just as the flock look to the male ostrich to direct them.

A Word from Nicki There you have it. No matter what the temptation is to hide during this crisis, stand firm. Your people need you. Imagine what would happen if the male ostrich disappeared. Chaos would ensue. Your team would feel abandoned and that certainly does not demonstrate good leadership. In the meantime, if you need any help, advice or consultancy, contact me at either nicki@ela.team or info@pmp-consulting.co.uk

ABOUT NICKI ROWLAND Nicki has lived and breathed practice management since opening Perfect 32 Dental Practice in East Yorkshire in 2005. For over 10 years, Nicki nurtured her team to achieve exemplary standards in both clinical and customer service based areas of work and as a result the practice won countless awards. These include The National Training Awards for Yorkshire and Humber in 2010, as well as being a national finalist in the SME category. In 2011, Perfect 32 won The Training Business of the Year Award at the local Chambers of Commerce Awards and Nicki herself was awarded Practice Manager of the Year by the UK’s Association of Dental Administrators and Managers (ADAM) in 2012.

In 2014, Nicki set up her own business, Practices Made Perfect. She has also recently co-founded The Exceptional Leadership Academy (ELA). SPECIALISMS: • • • • • • • • • •

Strategic Business Development Leadership and Management Change Management Dental Legislation, including CQC and GDPR requirements Dental Ethics Complaints Handling Staff Development Recruitment in Practice Exemplary Customer Service

GDC’S LACK OF ‘TRANSPARENT’ POLICY ON ILLEGAL DENTISTRY BEING DISCUSSED WITH THE PROFESSIONAL STANDARDS AUTHORITY Update on suspected illegal manufacturers reported to the GDC

The previous Editor of The Dental Technician, Larry Browne, followed the Dental Technologists Association’s advice to their members and reported suspected illegal manufacturers advertising on the internet but not appearing on the MHRA’s database to the GDC. The Editor was told that he would not be told the outcome of the complaint

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by the GDC. Similarly, a Dental Technician reader has reported what they believe to be an illegal dental device importer to the MHRA. Concerns over these cases have been raised on this and other related issues to the GDC’s auditor the PSA. The PSA have now discussed this with the GDC and the PSA have commented in their latest GDC audit. Both organisations have provided the Dental Technician with some more information.

This is what they said: The GDC have told us. “it may be helpful to explain that illegal practice cases are not always resolved through prosecutions. As described in the prosecution policy, the GDC may decide not to prosecute where instances of illegal practice can be resolved proportionately and consistently through other means that effectively protect the public and ensure ongoing compliance. Also, the nature of illegal prosecution cases means

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DENTAL NEWS

that we do not provide updates to parties who raise concerns. Neither does the GDC always publish a press release when there has been a successful prosecution. The PSA have told us. “If it (the GDC) receives a concern about a dental device it told us that it will progress this through its illegal practice processes, fitness to practise processes or referral to the MHRA. The route will depend on the exact nature of the concern. We were assured that its processes to manage such concerns are appropriate. However, we have not examined how the GDC has handled individual concerns or looked at actions it has taken.” Dentists and device manufacturers are only human and anyone can have a bad day in what is a difficult and complex job, however deliberately manufacturing without following the legal requirements that the MHRA and GDC say manufacturers must obey or fitting an illegally manufactured device to a patient can only mean one of two things, a deliberate choice to disregard the law or inadequate education. Both are the GDC’s remit. (Most dentists do not want to be involved with illegal practice and have taken a simple step of asking their dental device supplier for their MHRA registration number.

What is the GDC Policy on illegal devices in dentistry?

The GDC has been given some examples of illegal activity that it could become aware of and asked a set of questions on how the GDC would process the example cases if it was made aware of them. This included a detailed account of its policy on working with other regulators, education and fitness to practice policy. The GDC was asked if it would participate in the production of a Statement of Fact so that the policy would be clear and transparent. The GDC executive declined. The Dental Technician journal, along with fellow readers, is attempting to make a ‘Statement of Fact’ and get clarity in key areas concerning the illegal manufacture or import of patient’s dental devices.

Key questions are:

• What happens when someone chooses to make a dental device without complying with the law? What happens when someone chooses to fit an illegally made device to a patient? • How is compliance with the law taught? • Does fitting illegal devices invalidate a dentist’s indemnity insurance?

Sending a message with Fitness to Practice hearings.

The GDC’s decision to choose secrecy when it becomes aware of illegal activity means that it can influence the perception of its registrants on whether legal requirements are enforced or not.

The GDC has brought one dental device manufacturing registrant to FtP for not standing up to a dentist and manufacturing a device the manufacturer thought might not be acceptable for the patient due to inadequate materials supplied by the dentist. The manufacturer should have marked their concerns on the patient’s statement of manufacture, but did not. This brought the manufacturer in front of a GDC hearing. By choosing to publicise this the GDC sent a very clear message to this class of registrant. If the GDC asked for a Statement of Manufacture to gain information on a case and there wasn’t one or the manufacturer or importer was illegal and was not complying with any legal requirements and the GDC’s process, sanctions and outcome for this case are all secret, what message is that designed to send? What would most reasonable people think the reason for the secrecy to be? Why is this hidden policy ‘appropriate’? Appropriate for what? What message does it sent to the manufacturing registrant that has faced FtP and the GDC has published the finding? Does this pass the PSA’s requirement for ‘consistency’?

What’s not counted, does not count? At one period in time the PSA required the GDC to keep records about the number of complaints made by patients about dental devices they had received. Most people would think that this is a normal thing for a medical regulator to do. They would be able to see new problems or unusual trends. With the advent of the large GDC backlogs of patient complaints and the development of ‘Right-touch’ regulation to manage the flow, this requirement now seems to have been stopped.

The PSA has said that the GDC has “told us that concerns relating to devices do not routinely appear in fitness to practise or illegal practice cases, or cases brought to the Dental Complaints Service.”

What do stakeholders think?

The PSA say, “The GDC has given us reassurance that it is engaging with stakeholders about this issue”. Who are the stakeholders? Presumably this is a patient group? In order for an organisation to represent a group of people, the people being represented need to understand the issue in question. The organisation then needs to understand its members’ thoughts on that issue. Only then can it represent them. If the GDC’s policy on fitting illegally manufactured devices to patients is hidden, how can patients’ groups (or any other group) give their opinion?

“Transparency” a PSA requirement. The key aspects of the PSA’s ‘Right-touch’ regulation is that regulators should act in a way which is: • Proportionate • Agile • Targeted • Consistent • Accountable • Transparent How is the GDC executive’s decision not to give a clear account of its policy when they encounter illegal activity, ‘transparent’?

But also goes on to say “We do not have any evidence to suggest that it is receiving significant numbers of concerns, although to respond to point (2), we do not require the GDC (or any of the regulators) to record the number of concerns it receives about different issues, including dental devices.We understand that the GDC does not routinely record data on how many concerns about dental devices it has. We do not think at this stage that it would be proportionate to require the GDC to collect this information.”

The MHRA is the main regulator for this legislation, so the Dental Technician will try to find out their policy in this area, we have already submitted a series of questions and a Freedom of Information request. We will update its readers when it knows more. The PSA have said they would like to receive the information as well. (It should be noted that while the PSA has no power to make the GDC council do anything, and they do not audit the MHRA, however they can, and do, publicly flag areas of concern when they see the need.)

Surely in order for the PSA and GDC council to be able to make informed decisions

We will give the GDC the opportunity to respond to this information in future editions of our journal.

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they need data about patient complaints? Would a decision to stop collecting this data represent a successful way to ensure that they have no understanding? Any problems arriving from illegal manufacture are going to be in patients’ complaints. The GDC has no mechanism to assess if any complaints have resulted from illegal manufacture. This is not the best way to understand and address the issue. The duty of registrants to report illegal activity to the GDC or MHRA and education is the best way. A visible sanction is needed to stop it. If this was done, the resulting increase in MHRA registration would indicate the scale of illegal dentistry in the UK.

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DENTAL TECHNOLOGY

ADAPTING IN DENTISTRY By Alistair Mayoh I Marketing Director I Kemdent

n the dental laboratory, as a response to the shifting expectations and attitudes of clients and their patients, changes have been made to the processes and the materials used by dental technicians. How will these trends continue to change as dentistry moves into the future?

sustainable, with a further 36% claiming that sustainability should be adopted by healthcare providers, even if it costs more to do so. With this shifting patient perspective, your clients may be interested in re-evaluating their impact on the planet and the ways they can reduce it. They may consider the dental laboratories they work with, and how they reduce their footprint too.

AESTHETICS

As you well know, restorative dentistry is not a ‘new’ concept. Since very early on in history, there have been records of various materials being used to replace missing teeth. But it was in 1965 that the first ‘modern’ dental implant was placed in a human patient. Since then, attitudes have shifted and restorative dentistry now offers solutions that are no longer ‘one-size-fits-all’, but rather cater to a versatile range of patient and client needs. As a result, dental technicians have adapted their laboratory materials, systems and solutions in order to cater to these changing demands. For instance, the rise of social media has prompted many patients to seek restorative work that is both functional and aesthetic. For instance, ceramic zirconia has grown in popularity, due to its biocompatibility and favourable mechanical and aesthetic elements. Porcelain-fused-to-metal (PFM) was once a very common material, but unfavourable properties, such as its translucency, have been noted.ii With all the new advancements being made to products, you can better meet and satisfy the demands of your clients. In turn, their patients can appreciate more choice, and enjoy restorations that improve their confidence and their health.

the dental laboratory; studies have shown that overall laboratory time can be reduced when utilising a digital workflow over a conventional one. As a result, dental technicians may be able to deliver faster results to their clients. However, many technicians still favour conventional methods, with one study demonstrating that they can deliver more conservative and aesthetically-pleasing results, compared with a digital smile design programme. Research has suggested that comparing conventional and digital methods should be done cautiously; this is because many of the materials and methodologies vary among studies and there are several variables that affect outcomes. While digital advancements have improved workflows for many dental technicians, there is certainly no need to change your preferred way of working if it suits you, your client and ultimately their patients.

SPEED

In the modern day, immediacy is everything. Your client’s patients, more often than not, expect things to be delivered quickly, so how has the dental laboratory adapted to these new expectations? Very few areas of the profession have avoided the impact of digital dentistry. Many of your clients may employ certain technologies, software and digitalised instruments to simplify their workflows and improve the patient experience. There is much literature on the topic of digital technology in

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WHY GO GREEN?

Perhaps one of the most foregrounded themes to have emerged in recent years is that of dentistry’s environmental impact. Unfortunately, due to the nature of the field, dentistry has historically used energy, water and resources intensively. Patient perspective on sustainability and healthcare is certainly shifting; results from one survey found that 89% of respondents think it’s important for healthcare providers to become more

You don’t have to be an environmentalist to make positive changes in your dental laboratory; all professionals in the field can, in various ways, aid in the reduction of dentistry’s harm on the environment. Indeed, you can start by making small changes; the materials you use, for instance, may be a good place to start, as well as your supplier. Do they make conscious efforts to be greener? You may wish to look around and see if there are any other suppliers who make a more mindful effort with their products and services. Investing in these suppliers is a great way to start making an impact in your dental laboratory.

CMY

CONSCIOUS CHOICES

Kemdent, a company committed to exceptional dental materials since 1922, has produced one of the world’s first eco-friendly ranges of modelling wax, including the Anutex Eco. This reliable material has been made using 30% less technology by using new manufacturing techniques, but has not sacrificed quality in the process. The Anutex Eco does not irritate oral tissues, leaves no unpleasant odour or flavour and softens without crumbling. It also trims with ease and has a glossy, smooth surface after flaming. For a more eco-conscious addition to your dental laboratory, consider the Anutex Eco from Kemdent. Dental technicians have successfully kept up with the ever-changing trends within dentistry. From providing restorations to suit a multitude of needs, to sourcing products that are more environmentally-mindful, dental technicians continue to aid dentistry as it shifts and evolves. For more information about Kemdent Anutex Eco modelling wax, please visit https://www.kemdent.co.uk or call 01793 770 256.

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WIN A HOLIDAY WITH KEMDENT

£1000

It’s time for Dental Technicians to Wax up & WIN!

CMY

2 ‘Like’ Kemdent page on Facebook

Take 5 photos of your wax try-in or Acrylic denture using Kemdent products & post them on Facebook with #kemdent100

Download the competition form from www.kemdent.co.uk, complete and e-mail: info@kemdent.co.uk

LAST CHANCE Competition ends 30/06/2022. The £1000 Trailfinders voucher can be used at any time, it has no expiry date and you can book your holiday with Trailfinders anywhere in the world!

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Winners will be announced on 31st July 2022 Terms and Conditions apply Image:Freepik.com

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EDUCATION

MASTERING THE DIGITAL APPROACH – Continued education for dentists and dental technicians at the Forest School

“ An interview with DT Chris Davies from Creative Smile Dental Laboratory Ltd, North Wales

Like many other laboratories, the time finally came for Creative Smile to begin its digital transition. After a detailed search in the market, we took the big step in 2015 and invested in our first CAD/CAM system, provided by Zirkonzahn. Purchasing a CAD/CAM was a major investment, and marked a turning point for our business, with many benefits in data storage and in the relationship with our clients. For example, total control over the production process allowed us to suggest and discuss working options with the clinician with more efficient turnaround times and improved data sharing. As owner of Creative Smile Dental Laboratory, I believe continued learning is an important asset and I must admit that my training on CAD/CAM was as much a vital component as the high-tech we bought. How much sense does it make to buy high-tech equipment if you cannot master it to the fullest? To complete the investment that I made for the laboratory, I wished to improve my skills on digital working techniques and to transmit them to my team. For this reason, I decided to enroll in the Forest School. This is an intensive educational program conceived by our supplier Zirkonzahn to train dental technicians and dentists on their hardware and software equipment, focusing on the digital approach

to patient cases. The Forest School is set in an amazing, natural environment in the Alps, which helps you to balance intensive work with peaceful rest. The Forest School was once a barn, and at first sight the place seemed to me very traditional, but I was completely blown away upon reaching the top floor, where all the high tech needed for the training is stored. During my time at the Forest School, I got the opportunity to meet with others who had the same interests as me regarding their life’s work. Over the week we managed to create an atmosphere of mutual sharing complimented by the instructors, who were always available to help us out during the hands-on sessions. The instructors explained concepts in an easy and simple way, which was also accessible to beginners. There, I did not find a group of workers but a team of colleagues, like-minded technicians who shared my desire to produce quality work and with whom I thoroughly enjoyed spending time learning and practicing. Zirkonzahn’s personal approach to customers and education on their systems made the big transition to digital dentistry in Creative Smile easier and less stressful. Along with skills improvement, this experience at the Forest School taught me the importance of sharing work philosophy with a supplier – who, in my case, is in all respects a true partner and team of my respected peers”.

ABOVE: DT Chris Davies at the Forest School, to get trained on hardware and software equipment focusing on the digital approach to patient cases. RIGHT: The Forest School is set in an amazing, natural environment in the Alps, which helps you to balance intensive work with peaceful rest.

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05/05/2021 17:52 10:29 06/06/2022

ECPD

FREE VERIFIABLE ECPD

As before if you wish to submit your ECPD online it will be free of charge. Once our web designers give it the all clear there will be a small charge. This will be less than the CPD submitted by post. This offer is open to our subscribers only. To go directly to the ECPD page please go to https://dentaltechnician.org.uk/dental-technician-cpd. You will normally have one month from the date you receive your magazine before being able to submit your ECPD either online or by post. If you have any issues with the ECPD please email us cpd@dentaltechnician.org.uk

0.5HRS VERIFIABLE ECPD LEARNING AIM The questions are designed to help dental professionals keep up to date with best practice by reading articles in the present journal covering Clinical, Technical, Business, Personal development and related topics, and checking that this information has been retained and understood.

LEARNING OBJECTIVES n To understand how CAD/ CAM can fully support full dentures alongside the benefits of VITA AKZENT LC and how it brings colour to the digital workflow

LEARNING OUTCOME By completing the Quiz successfully you will have confirmed your ability to understand, retain and reinforce your knowledge related in the chosen articles.

CORRECT ANSWERS FROM THE MAY 2022 DT EDITION: Q1.

Q2.

VERIFIABLE ECPD - JUNE 2022 1. Your details First Name: .............................................. Last Name: ........................................................Title:................ Address:.............................................................................................................................................................. ................................................................................................................................................................................ ............................................................................................................ Postcode:............................................... Telephone: ......................................................Email: .................................................. GDC No:.................. 2. Your answers. Tick the boxes you consider correct. It may be more than one. Question 1

Question 2

Question 3

Question 4

Question 5

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Question 7

Question 8

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Question 10 Question 11

Question 12

Q3.

Q4.

3. Evaluation: Tell us how we are doing with your ECPD Service. All comments welcome.

Q5.

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Q6.

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Q7.

Q8.

As of April 2016 issue ECPD will carry a charge of £10.00 per month. Or an annual fee of £99.00 if paid in advance.

Q9.

You can submit your answers in the following ways:

Q10.

Q11.

1. Via email: cpd@dentaltechnician.org.uk 2. By post to: The Dental Technician Magazine, PO Box 2279, Pulborough, RH20 9BR

Q12.

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Payment by cheque to: The Dental Technician Magazine Limited. Natwest Sort Code 516135 A/C No 79790852 You are required to answer at least 50% correctly for a pass. If you score below 50% you will need to re-submit your answers. Answers will be published in the next issue of The Dental Technician. Certificates will be issued within 60 days of receipt of correct submission.

www.dentaltechnician.org.uk 06/06/2022 17:52

ECPD

VERIFIABLE ECPD AS YOU NEED IT VIA THE DENTAL TECHNICIAN

VERIFIABLE ECPD FOR THE WHOLE DENTAL TEAM

Payment by cheque to: The Dental Technician Magazine Limited. NatWest Sort Code 516135 A/C No 79790852 A NEW LOOK FOR CAD/CAM SUPPORTED FULL DENTURES: VITA AKZNET LC BRINGS COLOUR TO THE DIGITAL WORKFLOW BY VITA

Q1. Previously, a lot of time was spent adjusting denture XXX and teeth to the correct position? A - Foundations B - Resins C - Acrylics D - Bases

A - CRM B - Workflow C - Online D - Design

Q9. Following on from Q8: requiring a minimum amount of XXX and resulting in dentures that can be delivered with nearly perfect teeth.

Q2. Following on from Q1: This was so that they correctly XXX? A - Aligned B - Bleached C - Bonded D - Cleaned

Q3. VITA VIONIC VIGO offers XXX layering of dentin and incisal materials? A - Anchoring B - Anatomical C - Accredited D - Partial

Q4. What type of denture teeth using additive or subtractive techniques do not meet the requirements? A - Complete B - Removable C - Veneer D - Fabricated

Q5. Following on from Q4: This is due to their increasingly XXX and block based fabrication? A - Monochrome B - Implant C - Zirconia D - Acrylic

Q6. VITA VIONIC VIGO is already XXX at the base and pre-conditioned. A - Increased B - Reduced C - Lowered D - Heightened

Q7. Thanks to the precise and stable fit, the bond is extremely XXX, clean and also saves time. A - Thin B - Thick C - Dense D - Light

Q8. Using the idealized setup selected in the XXX software, the denture teeth also fit each other occlu-sally.

A - Drilling B - Cleaning C - Milling D - Time

Q10. VITA VIONIC VIGO already provides the necessary leeway for XXX during virtual designing of the denture bases? A - Vestibule B - Gingiva C - Aveolar D - Sulcus

Q11. For micro-retentive adhesion, the XXX was recontoured using an acrylic bur and the corresponding area sandblasted with aluminum oxide, A - Labial Shield B - Oral Shield C - Veneer D - Socket

Q12. What was used to bring the monochromatic base to life in the aesthetic zone? A - Tweezer B - Curette C - Brush D - Scaler

YOU CAN SUBMIT YOUR ANSWERS IN THE FOLLOWING WAYS: VIA EMAIL: cpd@dentaltechnician.org.uk OR BY POST TO: The Dental Technician Magazine, PO Box 2279, Pulborough, RH20 9BR. You are required to answer at least 50% correctly for a pass. If you score below 50% you will need to re-submit your answers. Answers will be published in the next issue of The Dental Technician magazine. Certificates will be issued within 60 days of receipt of correct submission.

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TECHNICIANS INSIGHT

The Ship´s Cat Another satirical look in to the good ol’ days in the Lab and the time they acquired a Cat, albeit for a short time! A diversionary and humorous look into years gone by from the retired Dental Technician, Andy Sanson.

obody knew where it came from. One day it wasn’t there, the next it was – waiting on the doorstep to be let in as if possessed of a Divine right, emanating an aura of belonging and familiarity.

It had clearly been well looked after. Either that or it had managed to find a way of setting up home in a butcher’s cold room, for it was a healthy, stocky creature. Yet for some reason, perhaps stemming from discovery and eviction, it had decided that a change of address was required. Contrary to the emotions replete in the psyche of we poor fools who were compelled to attend every day, the animal took an immediate shine to The Lab so that, as far as it was concerned, it was moving in without delay. Stan, our resident septuagenarian dogsbody and misery-guts, endeavoured to discourage it by throwing it over the fence on to the railway line, but it returned, urinated on his trouser leg and scratched his hand, so he left it alone after that. The Boss, although something of an animal lover himself, laid down some ground rules from the outset: • If we wanted to keep it we would have to pay for its food and veterinary care out of our wages. • It was not allowed in The Office. • ‘Presents’, such as dead rodents and bird-life, portions of baby rabbits and bodily excretions must be removed and disposed of immediately, preferably prior to The Boss’s arrival and certainly before Coffee. • It was not allowed in The Kitchen. • It was not allowed to play with his hat, spectacles or wax spatula. • It was not allowed to use his overcoat as a climbing frame or scratching post • At first sight of any little ‘visitors’ it was out of here. We agreed, at least whilst in earshot of our employer, that all this was completely reasonable. I still find it hard to believe, though, that he never remarked about the little bits of fish or chicken missing from his lunch when one of us was sent to the chip shop or Chinese. The eagerness with which we offered to plate it up for him in The Kitchen and enhance his enjoyment of his meal by cutting it up into bite-sized pieces, before presenting it to him as would a waiter in a top-notch

West End restaurant, cannot have escaped his notice. But he said nothing. On the matter of whether or not The Cat was male or female nobody was sure how to tell. I believe it was Harry who suggested we might ask it if it would like to watch the football. Far fewer ladies back then were favourably disposed towards the Beautiful Game. Numbers increased somewhat immediately after the appearance of a certain Mr Best but I suspect this was rather less to do with his almost supernatural skills with the ball and more with his pop-star looks and Bad Boy attitude. I pointed out that, had it been a tortoiseshell, we would have been pretty certain it was female on account of something like 99.999999999% of them being so. Rubbertrap called me a rude name and, in a move that once again underlined his reputation as one of Oliver Hardy’s ‘Dumb guys thinking they’re smart’, asked me how, if they were all female, they could ever have kittens. The Boss did that shoulders thing that indicated he had found something amusing and Rubbertrap went off convinced he had won. One day, Mr Grumpisod and his wife came to visit The Lab. The Grumpisods had a pet too. It was an intensely inbred Samoyed with the intelligence levels of a breeze block and the automotive skills of Mr Blobby. The Cat was snoozing blissfully on the bench beside the flask presses when it was suddenly confronted by what one can only assume it took to be a larger than average polar bear. Accordingly it stood with all four feet planted in the same spot, inflated itself to six times its resting dimensions and hissed venomously at the intruder which, on realising what was happening, launched itself bodily, wrenching Mrs G’s arm from its socket, and endeavoured to cram its substantial mass into a space more suited to accommodating two or three malnourished guinea pigs. The Cat had gone. It was, by this time, on top of the try-in shelf, doing a passable impression of a steam turbine going critical, sending waxwork and tickets to the four winds.

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The dog, in the grip of some demonic possession, attempted to climb the wall to get at its quarry, sending about a hundred impressions awaiting marking-up on to the floor, trampling on their paperwork, rendering it unreadable. The Boss, abandoning his usual demeanour in the presence of clients, attempted to assert himself in the face of the onslaught. He beseeched the Grumpisods to remove “that ******* animal” with the utmost haste. Mr Grumpisod, folded in half with hysteria, and Mrs Grumpisod, of slight build and unable to assist due to a preoccupation with looking for her left arm, were of no use at all. Harry, Iestyn and I hid in The Plaster Room and both partners, Senior and Junior, were in the back room, unaware of the cataclysm. Stan merely sat bolt upright and continued waxing up his bite block as the mayhem unfolded around him. It fell to Rubbertrap to deal with the situation. He dived at the dog’s lead and managed to grab hold of it, at which the beast took fright and made a break for the exit, hauling Rubbertrap after it and bringing his face into heavy contact with a suspension motor which fell from its mounting and cracked his foot. The impact split open his recently repaired lip (see ‘The Wispit’) and suffered little cartoon birdies, stars and planets to orbit his head with accompanying twittering noises. The Cat, noting the danger passed, curled up among the remnants of the business and went to sleep. And so it was that, one day, we all turned up as usual and The Cat was gone. With the same suddenness with which it had appeared there was no sign of it. We like to think it moved on as cats will. Certainly there was no evidence of it having been involved in an RTA and our suspicion that Stan may have lobbed it in front of a train seemed disproven after a brief recce of the scene by a rather more athletic-than-the-rest-of-us Iestyn. The Boss, whilst publicly voicing the opinion that we were best rid of the ‘bloody thing’ was, I suspect, in truth as sad about it as the rest of us. Except Stan of course, the miserable old goat.

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TECHNICIANS INSIGHT EVENTS

An open, honest and inspiring event – ADI Team Congress 2022 By Ashley Byrne I Byrnes Dental Laboratory and Editorial Board Member

shley Byrne, ADI Technician Representative when creating the Technicians’ Programme for the ADI Team Congress 2022, shares how he thought the event went: “The Technicians’ Programme achieved everything I hoped it would and more. Every speaker was truly honest and open, sharing failures as well as successes. The speakers were generous with their knowledge, offering tips delegates could implement into their labs on Monday morning. “I hope the programme made people think about the importance of technicians in general, but also our personal importance and that of our team. Mental health, good working environments and efficiency appeared in just about every lecture, alongside how we should be working smarter not harder. “There were many highlights from the great speakers to the infamous ADI party. For me, this was the first post-pandemic chance to catch up with like-minded technicians. It’s rare to get so many technicians together and I love the openness of the industry and

the willingness to share both problems and solutions with each other.

fabulous speakers. It’s always one of my favourite events and I can’t wait for the next one.”

“I really just want to thank the ADI for being one of the few organisations that gives technicians their own day and funds some

Save the dates for the ADI Team Congress 2023 today!

THE ADI TEAM CONGRESS 2023 WILL BE HELD ON 4-6 MAY AT THE BIRMINGHAM ICC.

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EVENTS

An event dedicated to technicians and dental implant excellence

he lab team is crucial for the delivery of excellent dental implant treatment to patients. That’s why the Association of Dental Implantology (ADI) presents a dedicated programme for dental technicians at the ADI Team Congress. Though postponed due to Covid, the latest event went down an absolute storm with all who attended.

Mat Beable, from Studio 3 Dental Laboratory Ltd, commented: “I have attended the ADI Team Congress a few times in the past. I came again this year for CPD and to hear new ideas – it’s always good to meet colleagues and see what they’re doing. I always come away with something useful and I think it’s one of the best events in the field. “I was very happy with the range of topics covered in the Technicians’ Programme and there were some very good speakers in the Plenary programme too – you learn things even in sessions not directly related to your work, but it’s good to have that knowledge. I also had a look around the trade and it was great to see everyone there too.” Full to bursting every time, the Technician’s Programme presented session after session of realistic and relatable speakers who were keen to share their personal experiences and really help delegates raise standards in their own laboratories. These included Eddy Marku discussing different full arch restoration types, Stephen Lusty exploring zirconia options and James Cox showing how to really push the boundaries for digital dentistry in the lab.

traditional manufacturing processes, highlighting that “digital is only a tool” and the skill and artistry that technicians bring to the table are key to exceptional outcomes. Phil Reddington was also later clear that there are no longer any excuses why dental labs should not be utilising digital to some degree.

Chris Powell and Davide Accetto also engaged in a highly entertaining discussion about digital versus analogue workflows, putting forward their respective arguments for each approach to dentistry. Steve Campbell offered a similarly interesting discussion about 3D printing versus

Across the entire programme, it was clear that the skill and experience of dental technicians will never be replaceable by technology, but digital would be an essential tool in building the future of the profession. Delegates were constantly reminded of their

worth as part of the dental implant team and encouraged to use the equipment at their disposal to improve their working conditions and fulfil their career ambitions. With a major trade exhibition available, as well as plenty of opportunities to network and socialise with colleagues – an important part of any ADI event – The ADI Team Congress was a real celebration of implant dentistry. Save the dates for 2023 to make sure you don't miss out!

Visit the website for details in due course. ADI members get significantly discounted rates for all ADI events.www.adi.org.uk

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RECRUITMENT

SPONSORING DENTAL TECHNICIANS FROM OVERSEAS - GUIDANCE FOR DENTAL LAB OWNERS

t’s tough out there in the UK labour market, and many lab-owners are now looking to sponsoring dental technicians from outside the UK. To help lab owners understand the process, we've put together a roadmap outlining the steps needed to sponsor workers from outside of the UK. Brexit has turned off a tap on migration from Europe, and that tap won’t be switched on again any time soon. Whether you think that’s a good or bad thing, a sponsor licence offers a different kind of tap for overseas labour. Sponsor licence costs aren’t cheap, but then neither is the cost of paying a recruitment agency, so while ﬁnancially painful in the shortterm, sponsorship can pay off in the long-term.

Who can apply for a sponsor license?

Almost any UK dental lab owner is entitled to employ overseas dental technicians in their company, although they must be authorised for issuing Certificates of Sponsorship (CoS) to overseas workers. To issue a CoS, a company must first get the sponsor license – a license that is appropriate to the type of job they will be occupying with foreign staff. The home office's standard time for considering sponsor licence applications is currently 8 weeks, so you'll need to take this into consideration, especially if your lab has urgent recruitment plans. One of the initial considerations a dental lab should make before applying for a sponsor licence is what type of licence they would like to apply for. This can typically be split into two camps, the worker route or the temporary worker route. The most common route that dental labs will be looking to apply under is the worker route, which includes the skilled worker category, which is generally for workers taking up a permanent position within a UK organisation. (The temporary worker route for of charity workers, creative workers, and seasonal workers, so generally not relevant for most dental technician roles.) Skilled Worker visa

The Skilled Worker visa, which has replaced the Tier 2 (General) visa, is the main UK immigration route for non-UK resident workers.

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Whether you are an employer looking to hire a skilled worker from overseas or are an individual applying for a sponsorship visa, it is important to understand the Skilled Worker visa eligibility and application requirements to avoid issues or delays with the application. The Skilled Worker visa allows employers to recruit non-UK resident workers for certain eligible, skilled roles. What are the Skilled Worker visa requirements?

The visa is open to individuals who attain 70 points by meeting speciﬁc requirements such as skill and salary level, English language ability and having a qualifying job offer from a UK sponsor.

The 70 points threshold for a Skilled Worker visa is made up of; • 50 points for mandatory or ‘non-tradeable’ criteria (ie; the job offer, speaking English and the requisite skill level for the job on offer) • 20 points for what’s classed as ‘tradeable’ criteria. The Skilled Worker minimum salary threshold is £25,600 per year, unless the ‘going rate’ for the particular role is higher. Every occupational is assigned a going rate via an SOC (Standard Occupational Classiﬁcation) code. So, what's it going to cost me?

The costs for both the sponsor and the worker, and these are as follows: Costs for the employer 1. The sponsor licence, paid when you apply for the licence; • £536 for a small business (or a charity) • £1,476 for large businesses Most dental labs will be classed as a small business, although for clarity, a business qualifies as small if it meets 2 of the below criteria in a financial year: • turnover is not more than £10.2 million • balance sheet total is not more than £5.1 million (aggregate of the amounts shown as assets in the company’s balance sheet) • number of employees does not exceed 50 (taken as an average across the financial year) If your sponsor licence application is successful, your licence will be valid for a period of 4 years, and during that period your business will be permitted to assign certificate

sponsorship to foreign workers. Should your business require the sponsor licence beyond the 4 years, a renewal application would need to be submitted prior to the 4 years expiring, and it costs the same amount to renew it. 2. Certificate of Sponsorship You will issue a certificate of sponsorship (CoS) to workers that you wish to hire. The worker then uses the CoS to apply for their Skilled Worker visa. The cost of issuing each certificate of sponsorship is £199. 3. Immigration Skills Charge This is basically a business tax for employing foreign workers. For a small or charitable sponsor, the Immigration Skills Charge is £364 for the first year and £182 for each additional six months. So, the cost of sponsoring someone for five years would be £1,820. For a medium or large sponsor, the charge is £1,000 for the first year and £500 for each additional six months. The cost of sponsoring someone for five years would be £5,000. Costs for the worker

1. Visa application fee Here are the fees for somebody applying from outside the UK for a Skilled Worker visa: • £625 - for a visa valid up to three years in a non-shortage occupation. • £479 - for a visa valid up to three years in a shortage occupation. • £1,235 - for a visa valid for more than three years in non-shortage occupation. • £943 - for a visa valid for more than years in a shortage occupation. Dental technicians are currently not on the shortage occupation list. You can ﬁnd more information on visa costs here https://www.gov.uk/skilled-worker-visa/ how-much-it-costs. 2. Immigration Health Surcharge The Immigration Health Surcharge is essentially a tax on visas, in addition to the application fee above. The fee is £624 for each year of the visa. For example, the Immigration Health Surcharge fee would be: • £3,120 to a ﬁve year visa • £1,872 to a three year visa • £624 for a one year visa.

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RECRUITMENT

As with the application fee, this is nominally down to the worker to pay. More information on the Immigration Health Surcharge can be found here: https://www.gov.uk/healthcareimmigration-application/how-much-pay (The surcharge does not need to be paid if a worker is applying from outside the UK for 6 months or less. As most people reading this will be labowners/managers and not necessarily legal eagles, it may seem slightly daunting to arrange a sponsor licence application, therefore immigration solicitors can be used to help prepare you and your dental lab for a sponsor license application, helping to ensure that you have the necessary HR and recruitment practices in place to be a trusted sponsor. Who pays?

The above costs are just for the worker alone. Family members accompanying them to the UK are also liable for the visa application fee and Immigration Health Surcharge. Before sponsorship goes ahead, employers should check with the worker to see whether they have family and to reach an agreement

at the outset on who will cover what costs. The sponsor can, for example, agree that the worker will pay their own application fee and Immigration Health Surcharge. Please note that sponsors cannot lawfully pass the Immigration Skill Charge on to individuals. The licence fee is also paid by the sponsor.

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Article provided by Recruit4Technicians.com the dental technician recruitment site. Please scan the QR code for details on how to recruit dental technicians with Recruit4Technicians.com

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MARKETPLACE

CREATECH MEDICAL LIGHTEN YOUR LOAD wAs a dental technician you’re well aware of just how important aesthetics have become to patients. When your workload reaches capacity and you don’t want to let your clients down, Createch Medical, a Straumann Group Brand, is here to lend you a helping hand. The directto-ab milling service comes with unparalleled support that will allow you to relieve stress when demands are high. You’ll be able to choose your most convenient workflow as they customise their solutions to best meet your needs. What’s more, you will also be given access to the full range of implant platforms –

there are 30 brands and over 200 implant connections to choose from – allowing you to ensure that your clients; expectations are still met with excellence. Visit the website to find out more.

For more information please visit: https://www.straumann.com/gb/en/dental-professionals/products-and-solutions/implantborne-prosthetics/products/createch-medical.html

DENTSPLY SIRONA OPENS THE GATEWAY TO A NEW DIGITAL UNIVERSE WITH CLOUD BASED SOLUTION DS CORE w Dentsply Sirona has unveiled DS Core and other services and solutions, a new and open platform that integrates the whole workflow of digital dentistry – across its devices, services, and technologies. DS Core is developed in collaboration with Google Cloud and gives dentists the power to do more, so that they can focus on their patients and create easier ways to collaboratively work with labs, partners, and specialists. Cord Staehler, Chief Technology Officer at Dentsply Sirona: “We are very proud that we are now ready to take the next step in our mission to make digital dentistry easy to integrate into dental offices. In line with our recently launched collaboration with Google Cloud, this enables seamless workflows and the highest level of connectivity with the ultimate goal in mind: the best treatment outcome for patients.” DS CORE GIVES DENTISTS THE POWER TO DO MORE DS Core, an open, cloud-based platform operated by Dentsply Sirona, is transforming digital dentistry. It is designed around the needs of dentists and modern dental practices and with a focus on security. The digital platform is efficient, cost-effective, and easy-to-use – with automatic software updates that give dentists access to the latest version and features. DS Core makes running

clicks, dental practitioners can gain access to high-quality expert designs that are tailored for each patient’s needs across a broad range of indications without having to use the software themselves. The cloud-based platform makes it easy to delegate the design workflow, which saves valuable time in the dental practice. The service integrates smoothly with Dentsply Sirona’s new Primeprint Solution and will grow in the future.

DS Core is an open, cloud-based platform that seamlessly connects to other Dentsply Sirona devices

a dental practice easier, because it seamlessly connects to Dentsply Sirona equipment and is accessible across multiple devices. For dentists it means they can maximize the productivity of their practice by simplifying workflows and easily adding and integrating new ones. Practitioners can use DS Core to store different types of patient files and making them accessible from multiple locations, while collaborating with partners and colleagues outside their practice. DS Core supports GDPR and HIPAA-compliant file sharing and cloud storage for patient case files. DS is also introducing two services that help dentists to get the most out of digital dentistry: DS Core Create and DS Core Care.

Cord Staehler said: “By launching this digital universe with DS Core at its center and services like DS Core Create and DS Core Care, as well as solutions like Primeprint, we are positioning Dentsply Sirona at the forefront of digital dentistry. Most importantly, we help dental practitioners to unlock the full potential of their work so that they can focus on what matters most: treating patients and giving them healthy smiles.” For more information visit www.dentsplysirona.com

DS CORE CREATE – WITH A FEW CLICKS TO HIGH-QUALITY EXPERT DESIGNS DS Core Create is an excellent tool for nextlevel dental design services. With just a few

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DS CORE CARE – SEAMLESS SERVICE AND SUPPORT SOLUTION DS Core Care is a comprehensive, integrated, and easy-to-understand equipment service and support solution that harmonizes equipment with service offerings to provide a seamless customer experience. This helps to increase equipment uptime and give dentists peace of mind so that they can focus on their patients.

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MARKETPLACE

FAST SOLUTIONS FROM KEMDENT w With so many patients receiving dentures nowadays, you’ll undoubtedly encounter damaged protheses on a day-to-day basis. With a range of acrylic resin materials available on the market, choosing the right one for you is paramount. Simplex Rapid from Kemdent is the perfect solution for a range of applications, including denture repairs. When combined with the Simplex Rapid Powder, the material will thicken, which facilitates easy pouring with optimal control and no slump. Once mixed, Simplex Rapid contains a very low residual monomer level, giving it a high-degree of mucous membrane tolerance and minimised porosity, a vital factor for aesthetics and strength. Manlio Morino, from Griffen Dental Lab, shares their experience working with Simplex Rapid: “I’ve been using this product for three years – it has a very quick setting time and very good versatility. I think the material strength and the ease of handling are also very good!” For successful prostheses and satisfied clients, get in touch with the Kemdent team for more information! For more information about the Kemdent Simplex Rapid, please visit www.kemdent.co.uk or call 01793 770 256

A VERY HAPPY KEMDENT CUSTOMER w Rafi Hayrapetyan of Apex Dental Lab in Chelmsford has been a dental technician for 39 years. Here he shares why he has used Anutex Modelling Wax for several decades – which he has purchased from Kemdent for the last 15 years: “I have used other waxes, but I always have

Anutex High Stability (HS) Modelling Wax to hand. It is superb for what I want it to do and for the quality I strive to achieve in my lab. “What I like most is the stability of the material. You can work well with it and shape

it, but it remains stable in your hands, without feeling brittle or breaking easily. It also provides a really good finish when you flame it – plus it looks absolutely fantastic in the mouth. I use a spearmint spray which lightens the material slightly and enhances the pleasant flavour – it looks stunning when sent back to the dentist. As I only provide private work, these little touches make a significant difference to the quality of my services and the satisfaction of my clients and patients. “I would definitely recommend Anutex HS Modelling Wax to others – it is excellent to work with, beautiful in colour and reliably stable. What’s more, if I have ever had any queries, the Kemdent team have always provided a solution quickly and efficiently, no questions or excuses, just answers. I am a very happy customer!” For more information about Kemdent and its market-leading solutions, please visit www.kemdent.co.uk or call 01793 770 256

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MARKETPLACE

STRAUMANN GROUP THE FREEDOM OF ADAPTABILITY w From the Straumann Group, Medentika® provides dental technicians with the freedom of individualisation. When choosing the right abutment for demanding cases, it is important to ensure the right fit. Specifically designed for unfavourable implant positions, the Medentika® Titanium Base ASC (Angulated Screw Channel) Flex is fully adaptable. Its variable chimney height supports high restorations at a length of 6.5 mm, which can be shortened to four different lengths according to the needs of the case. Additionally, the ASC Flex has an angled screw channel, which allows angulation of up to 25 degrees. This amount of customisation from the Medentika®ASC Flex is specifically designed to meet the needs of your patients, particularly in cases of unfavourable implant positions or in aesthetically demanding areas.i

Choose the Medentika® ASC Flex for your more challenging cases, its reliable adaptability will always meet your needs.

i Medentika® Titanium Base ASC Flex https://www. straumann.com/content/dam/media-center/medentika/ en-us/documents/brochure/USLIT-2043-ASC-Flex.pdf

For more information, please visit https://www.straumann.com/medentika/us/en/ dentistry.html

STRAUMANN GROUP INDUSTRY-LEADING IMPLANT AND DIGITAL SOLUTIONS w For clinicians looking to improve the quality and consistency of their patient care, the Straumann Group offers an array of clinicallyproven products and technologies to help. As professionals saw at BDCDS, the market-leading implant systems include the innovative BLX implant – designed for immediacy – and the new TLX implant – which combines the strength of the BLX with the aesthetics of a tissue level connection. Both feature an SLActive® surface for reduced healing and enhanced bone regeneration, as well as being made from the highperformance Roxolid® material that allows for less invasive surgical procedures. As part of its comprehensive ecosystems of solutions, the Straumann Group also provides a spectrum of intraoral scanners, including the 3Shape Trios and Medit options, chairside milling units and more. Plus, there is a dedicated technical team available to help you along your journey from choosing your equipment to installation and fully utilising it in practice. Missed the team at BDCDS? Contact through the website today to find out more! For more information please visit www.straumanngroup.com

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MARKETPLACE

SHOFU UK VERACIA: ANTERIOR AND POSTERIOR TEETH MEETING NATURE'S STANDARD w The fully anatomical Veracia Anterior and Posterior composite teeth are manufactured using state-of-the-art CAD/CAM technology in accordance with the anatomical parameters of natural teeth. They are characterised by impressive, exceptional aesthetics and lifelike surface structures. The teeth are multifunctional, can be used in all standard setup techniques for complete and partial dentures without limitations, and meet the ever-increasing demand of patients for aesthetic and functional prosthodontic solutions. The convex shape of the labial surfaces supports the restoration of the lip contour and the aesthetics of the denture. Welldefined palatal ridges and incisal edges ensure guidance for functional movements and help to preserve the patient's phonetic abilities. The teeth come in three sizes (S, M, L) and two abrasion types (NA and A). The NA shapes are non-abraded teeth. The A and LA shapes are slightly abraded. Just like the Veracia Anterior teeth, all three sizes (S, M, L) of the Veracia Posterior

teeth harmonize in function and morphology. To optimise their masticatory function, the posterior teeth feature a good balance of occlusal surface area and anatomical tooth shape. Contact: SHOFU UK https://www.shofu.co.uk/

STRAUMANN GROUP HERE FOR YOU w For UK dental technicians and lab owners, DTS 2022 presented an opportunity to get the lowdown on cutting-edge solutions available from the Straumann Group. Visitors to the stand discovered the comprehensive Medentika portfolio, with a range of precision-engineered abutments and restorative components compatible with all major implant systems and designed to meet the needs of varying clinical situations. Also on display were the innovative Medit scanners, which combine accuracy and speed to deliver the fast and reliable transfer of digital data required for smooth workflows and exceptional results. The Straumann Group team is known for its customer service and support – if you missed them at DTS but want to know more about the products they offer, get in contact today! For more information about the solutions available from Straumann, please visit www.straumann.com

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l INSIGHT: EXECUTIVE LEADERSHIP SERIES – THE OSTRICH EFFECT I NICKI ROWLAND