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Introduction Many Amazon Echo users are eager to know how they can check and update their Alexa software in the comfort of their home. They don’t want to take their devices to the local support facility or call at any number. They want to do it on their own. Let us find out the process of checking and updating Amazon Alexa at home. The process is easy and can be completed in a matter of a few minutes.
Software updates will automatically get downloaded and installed when your Amazon Alexa devices will get connected to the wireless network. There are certain steps which you can follow to identify the current software version of your Amazon Alexa device and can also download the latest available software updates. For determination of present software version being supported by your Amazon Alexa device in Alexa application, you have to follow the steps which are mentioned below:
Open the menu and after that, go to the “setting” option present in the menu. Choose your device and scroll in a downward direction till you are not able to check out “Device Software Version” in your “About” section.
Steps you should consider, if you want to download the latest software version update for your Amazon Alexa Device? First of all, identify that whether your device is on or off, if it is off, then on it, after that check for Wi-Fi connection, make sure that it is in an active state. Avoid giving any command to your device and also avoid using Alexa application when the application is getting updated. When update gets completed and it is ready to be installed, the light ring and light indicator present on your device will turn in to blue color and device is done with the installation of the latest update. It will take near about 15 to 20 minutes for updation and installation, but this is totally dependent upon the speed of your WIFI connection.
Note – high-speed WIFI connectivity is recommended for fast installation and updating.
On the Echo show, you can synchronize manually and can check for all the updates available for you. You can select “go to settings” and can also swipe to downwards from the top of your screen and can select settings for this procedure. After that go to the “Device” option and in “Device” option, you can check for all the software updates present there for your Amazon Alexa.
Facing trouble in the updation of Amazon Alexa? Here is the solution for your problem. Firstly, restart your device this can sort out the problem you are facing. On your Amazon Echo Device, you have to unplug the power adapter from the back of your Amazon device, after that, plug in the power adapter again. On the Amazon Tap, you have to press the power button and hold it for some time (approx 5 seconds) until the button gets dim and after that, you have press this power button one more time to turn it on again.
On the Amazon Echo look, press and holder the Camera /MIC Off button for few seconds (about 10 seconds), until your device and the light ring gets turned off, once it is done, release the button. After that press and hold again the Camera/MIC Off button for near about 3 to 4 seconds, after that release this button. The light ring will convert into blue as the device gets a reboot.
Sources ▪ Echo Dot setup ▪ Alexa Amazon Setup ▪ Amazon Alexa Setup