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Amazon Echo is a smart voice assistant that can take the burden off your shoulders in a very effective manner. A number of tasks that you used to do on your own can be done by just commanding Amazon Echo in the right way. Seeing the popularity of Echo, the company launched two more devices, i.e., Echo Tap and DoT, a few months later after launching Amazon Echo.
These devices have Bluetooth functionality, which can be brought into use in a number of ways. But, what if the Bluetooth stops working in Amazon Echo, Tap or Dot? Let us find out how to tackle Bluetooth issue in Amazon Echo, Dot, and Tap in the following blog post.
As the main device, amazon echo is out and so are the peripherals, users are trying to build connections with peripherals using their smart devices. Many have succeeded however there are several issues with multiple users in connectivity and we will address them here as follows.
If Bluetooth is frequently disconnecting, users can check for the router problems. It happens often that if you have a dual band router and it is set to 2.4GHZ, just try and set it to 5GHZ and see for yourself if the issue still exists. However, if you have a 2.4GHZ router, you can visit threads on www amazon com Echosetup where it shows what profile do we have to use to connect Bluetooth stably to Echo.
Normally wireless connectivity problems are eradicated by heavy refreshing or resetting the device by going through Amazon Echo setup wizard again. However, following are the steps if all these troubleshooting methods go in vain.
Users can try and find out IP of their router. It can be found by either of ways. Even echo shows IP of the router to which it is connected. Users can also go to the official site of the company to find out IP of the router to which it is connected. Also, we can use a laptop connected to the router and open what’s my IP to find it out. If there is any issue, then Amazon Echo support is there to help us out.
Now users have to log in to their Wi-Fi console using that IP. This is done in case Amazon Echo Tap and Dot is rendered useless because of connectivity issue. You can try doing Amazon Echo Dot setup or Tap setup in the right way to eliminate the issue. Users can paste that URL in the bar, then enter router username and password in the text field and here you are inside settings of your router.
In spite of going through all this, users can also take Amazon Echo help to find the right IP address. Now that we have come all the way from finding the IP then opening the router and inside the settings, it’s the time where our step by step process is going to be vague because unlike an Echo Tap device which has already same models, every router is different.
Basically, you have to select a 5GHZ band now and for every router, the vague process will be same but it is possible that unlike Echo Dot, settings would lie somewhere else in every router. Users can go to settings, then some sort of manual settings form where they can see which band their model is using and which bands does it support. From there users can change the band to 5GHZ and then save the settings.
There are following major router manufacturers and you can see exact settings on their help pages as mentioned here. Net gear, Verizon FiOS, and Linksys are some of these mentioned here with links.
If your Bluetooth audio drops or gets all distorted, it is because 2.4GHZ is a very crowded band and possibly that is the reason for audio problems. There can also be a weak signal, interference or compatibility issues. Users can try and eradicate all these issues and even after that if problems persist, it would be in the best interest to contact Echo help. They can provide you with the best solution for the problem.