How to Solve Bluetooth Issues on Alexa Devices?

How to Solve BluetootH ISSueS on AlexA DevIceS? Call (Toll-Free): 1800-414-2180 Visit On Our Website: www.thedevicesupport.com

Connecting to Alexa device on Amazon Echo via Bluetooth shouldn’t be any problem because Alexa device is meant to work with Bluetooth technology. But, if you are facing issues connecting to Alexa via Bluetooth, then you shouldn’t hit the panic button because there are some solutions that may help fix this problem quite easily.

Note: In order to confirm that the solution works, the first thing that you will have to make sure is that your Alexa device supports Bluetooth. If you are using Echo 1st or 2nd Generation, Echo Plus, Amazon Tap, Echo Dot and Echo Show.

It is also important for you to check that your Bluetooth device makes use of a supported profile. If you don’t know what this means, then read below-mentioned steps. 

Advanced Audio Distribution Profile: This is going to allow you to stream audio from your smartphone or tablet to Alexa device. Amazon Echo devices also accomodate A2DP SRC. You can stream audio from Amazon Echo to a Bluetooth speaker.

If you need any support for connecting a speaker, then you can log onto www Amazon com Echosetup.



Audio/Video Remote Control Profile: With this profile, you can use hands-free voice control at the time when you connect your smartphone or tablet to Alexa device.

cHeck BluetootH DevIce’S BAtterIeS If you are using a Bluetooth device that comes with a nonremovable battery, then you will have to ensure that the device is fully charged. If the device contains replaceable batteries, then you should replace current batteries with new ones.

cHeck If tHere IS Any Interference It is important for you to move your Alexa and Bluetooth device from all those sources that could cause interference. These sources include baby monitors, microwave ovens, and wireless devices.

Besides that, you have to keep in mind that your Bluetooth device is in the proximity of Alexa device at the time of pairing it.

cleAr All BluetootH DevIceS for ecHo DevIceS: 

Open Alexa app followed by going to ‘menu’ and then, selecting ‘settings’. If you are not able to find this menu, then you can reach out to the individuals who offer support for Amazon Echo.



Select the device you are using followed by selecting ‘Bluetooth’.



Choose your device from the list followed by selecting ‘Forget’. Do the same for other Bluetooth devices as well.

for AmAzon tAp:  Start

off with opening the Alexa app followed by going to menu, then selecting ‘settings’.

 Choose

your Amazon Tap device. If you can’t find your Amazon Tap, then you will have to perform Amazon Echo Tap setup.

 Select

Bluetooth and then, select ‘clear’.

for ecHo SHow: 

Give the device a command, i.e., ‘Go to settings’, or hover down from the top of the device’s screen to select settings. If your commands are being unheard by Alexa, then you will have to take Amazon Echo help.



Select ‘Bluetooth’ option.



Select ‘info’ icon, which is given right next to the Amazon Show name on the list followed by selecting ‘Forget device’. Do the same for other Bluetooth devices as well.

Once all the devices are cleared, you can restart your Bluetooth and Alexa device.

pAIrIng BluetootH DevIceS AgAIn for ecHo SHow:  You

need to say, ‘pair my phone’, as this will make your Echo Show ready for pairing. If pairing doesn’t happen, then you should do Amazon Echo setup.

 Open

‘Bluetooth settings’ menu on your smartphone or tablet and then, select ‘Echo Show’.

 You

can stream audio from your smartphone to Echo Show. Once Alexa tells you that the connection was made successfully.

for AmAzon tAp AnD ecHo DevIceS: 

Launch settings for your smartphone or tablet and turn the Bluetooth on. Do this when you are close to Alexa device.



Say ‘pair’, as this will make your Alexa device enter pairing mode.



From Bluetooth settings menu on the smartphone or tablet, choose Alexa device. You are going to be informed

by Alexa whether the connection was successful or not.