Steps to fix “Echo” issues while calling through MagicJack?
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Sometimes people hear Echo after every word they speak while making calls through MagicJack on their computer. So to resolve this issue here, we have few quick troubleshooting steps .
The problem of hearing Echo sound during calls mostly occurs when they use their MagicJack with the computer system or the ports on modem and router. Many of the times the other different sounds are also heard while making a call through MagicJack. So if you also face this problem, then go through the following MagicJack help procedure for addressing the issue. Magicjack Customer Service | Magicjack Support
▪ Open the “Menu” from the upper right side of your magicJack softphone. ▪ Select the option for “Headset or volume Control.” ▪ Decrease the sound level of both the “Speaker” and “Microphone.” Lower it down to around one-third of the maximum allowed speed for your device.
It might resolve the issue but it the problem is not fixed, they the other trouble shooting steps mentioned below:
▪Change the port for using your MagicJack. Plug in your MagicJack to another USB port. ▪Plug out the MagicJack and turn Off and ON your computer. ▪Plug back the MagicJack with your computer.
Now, try placing a call to check if the issue repeats or not. If the issue is still not resolved, then try next troubleshooting step:
▪Plug out the MagicJack and power
Off the modem or router. ▪Wait for at least 3 minutes. ▪Power On the modem and router and plug back the MagicJack with your computer.
All these above steps might fix the Echo issues while making calls through MagicJack on your Computer system. Magicjack Help | Magic Jack Account
But if you hear Echo sounds while making calls through MagicJack, then you should try the following troubleshooting steps:
â–Ş Decrease the level of volume for your
MagicJack calls. â–Ş Power cycle your MagicJack unplugging the primary power cord and then plugging it back after 20-30 seconds.
It might fix the issue but if it doesn’t work then try the other troubleshooting steps listed below:
▪Pull out the MagicJack from your router
or modem’s port and power Off your modem or router. ▪Leave if Off for 20-30 seconds. ▪Power On the modem or and plug in the MagicJack back to that port of your modem or router.
Try to make a call and check if the issue is resolved or not. If it is still not fixed, then go through the next step:
â–ŞTry to use another home phone device with your MagicJack to ensure that the telephone devices is not causing the issue. Now try placing a call and check if the problem persists or not.
So these were few troubleshooting steps you can use for solving the Echo sound issues with your MagicJack. Hope you find it helpful in addressing your concerns related to Echo noise on MagicJack. But if the problem is not resolved in spite of following all the above-listed steps, then you need to book a tech appointment for identifying and fixing the issue. Also, remember you can get MagicJack support for solving many more problems with MagicJack.