Troubleshoot To Solve The Wi-Fi Issues With Amazon Echo?

Troubleshoot To Solve The WiFi Issues With Amazon Echo?

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All Echo devices use a dual band Wi-Fi with a range of 2.4 GHz to 5 GHz, and whenever the internet speed is slower than this desired limit, then the users might face issue while using their Amazon Echo.

The users should first verify the status of LED light on their Echo device if ever they face any Wi-Fi issues with their Amazon Echo device. This LED light is present next to the power adaptor port of Amazon Echo and will depict the status of your wireless network.

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If the LED light is glowing solid white, then it means the Echo device is in good connection with your wireless internet. This LED light glows solid orange when your Echo device is not able to connect to your wireless network.

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If the LED light keeps on blinking with an orange light, then it indicates that the Echo device is not connecting properly to your wireless network, due to which you won’t be able to use the Voice services on your Echo device.

So if you also face such issues with your Echo device, then just go through the following steps: • Try to disconnect from your Wi-Fi network and try connecting again to it. • Remember the password for your wireless network. If you find a lock icon in front of your network name, then enter the relevant password. Make sure you do not enter your Amazon account password.

• Check if the rest other devices like tablets, mobiles, laptop, etc. are in proper connection with your Wi-Fi network. If they are also not connected to your network, then it means the problem is with your Wi-Fi. So you should report this issue to the service provider of your internet. You can also ask your network administrator to assist you regarding this network issue. • Ensure you have your router and modem updated with the latest version.

• If ever you changed your password recently, then make sure you are entering the newly updated password for connecting to your wireless network. • The default settings of your router use the WPA+WPA2 for meet the security levels. So try to change the router settings to any of the one security types may be WPA or WPA2 only, as it might fix the Wi-Fi issues. If asked, for the kind of encryption settings, then set it to AES. Also, remember you can get Amazon Echo Help for fixing many more issues with your Echo.

If still, your Echo device was unable to connect to your Wi-Fi network, then try the following help methods

Reduce the network congestion • Disconnect the devices that are currently not in use so that you can free up the bandwidth of your WiFi. • Place your Amazon Echo device near to your modem or router.

• Keep your Echo device away from the things that might cause interference between your Echo device and Wi-F. It may be devices like microwave, TV set top boxes, monitor screens, etc.

Reset your Echo and other hardware devices used for the internet connection: • Power off the Echo, router, and modem.

• Let it remain Off for 30 seconds.

• Power On the devices and wait for them to start working.

• Now try connecting your Echo device to Wi-Fi network and check if it connects this time or not.

• You can also try to hard-reset the devices by plugging out the wire and then connecting back after 20-30 seconds. So following the steps mentioned above might help you in addressing the Wi-Fi issues with your Echo devices. You can also get Support For Amazon Echo if in future you face any problem related to your Echo device.