Introducing Gibbs Gillespie
gibbs-gillespie.co.uk
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Contents 03
Welcome to Gibbs Gillespie
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Coming of age - 25 years in property
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Independence means performance
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Trust and confidence
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Accredited estate agency
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We have your buyer or tenant surrounded
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Reaching the London and international market
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Longer opening hours
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Our greatest asset
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The Gibbs Gillespie team
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Our unique approach to staff performance
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Getting the sale or letting of your property off to the best possible start
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Online advertising
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Professional photography and floorplans
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Exceeding expectation
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Powerful and thorough marketing
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Gibbs Gillespie now moves when you do
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We use video to bring your property to life
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Corporate buyers and tenants
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Our own Just Listed magazine...
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It’s about people, not just property
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A total solution approach
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Welcome to Gibbs Gillespie Over 20 years ago we had a vision - to create the finest estate agency in the UK. What motivated us was the excitement of shaping an organisation that excels at every level. That still drives us today. At Gibbs Gillespie we aim to be the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients’ goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
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While our main focus is selling and letting residential property, we have a team of experts in the areas of mortgages, conveyancing, property management and investment, professional surveys and valuations, land development and new home sales.
“We want the process of buying, selling and renting to be an exciting, seamless experience for you.” You could say we’re ‘high tech’ and ‘high touch’! We use the latest, cutting-edge technology to maximise results, and we keep in touch with our clients throughout the process, ensuring the very highest standards of service.
James Gibbs We work with the best and brightest people in the business, and we continuously invest in their development with our in-house training programs.
Paul Gillespie
Welcome to Gibbs Gillespie 4
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Coming of age 25 years in property A history of success The number of times buyers and sellers have heard us
Of course, there’s more to Gibbs Gillespie than just
utter the word ‘sold’ over 20 years is a staggering figure.
saying ‘sold’. We also manage and let properties, and
And, each time it meant another successful sale, another
our landlords are just as happy with our service as our
happy seller and another new beginning.
sellers. We take great care to hire the right people and train them thoroughly, so whether selling or letting, you
We’ve grown quite a bit since 1991. Now, with offices
know you’re getting the help of an expert who actually
right across Middlesex and Hertfordshire and expanding
understands the importance of their responsibilities.
ever further into Buckinghamshire, we can say we’re the most successful estate agency group, which means we
Mainly, however, we sell and let property and nobody
tend to say ‘sold’ quite a lot. We’ve become successful
else does it better.
because we work hard to bring a price that makes people happy enough to come back to us next time they have a property to sell.
Coming of age - 25 years in property 6
Independence means performance Independent and established With over 20 years of experience we know what makes our business tick and how to successfully sell or let every conceivable type of property in every kind of market. We are privately owned and operated. We cherish our independence because it motivates us to care about every single thing that happens within our company. We also understand that to stay at the top you need to be ahead of the game. That’s why we make significant investment in new technology and fiercely protect our independence. You can get a flavour of what independent thinking creates when you visit our offices. Each is positioned at a strategic location and each welcomes hundreds of customers every week. What do people see when they visit us? A dynamic, result driven, technologically advanced company that combines professionalism with passion.
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Independence means performance 8
Trust and confidence Trusted brand The strength of Gibbs Gillespie lies in our reputation. Buyers and sellers are aware of who we are and what we stand for. They know that the Gibbs Gillespie brand is a stamp of quality and they know to look for the logo. When you sell or let your property with Gibbs Gillespie you benefit from this brand association. Not only will any advertisement for your property be readily seen by potential buyers and tenants, it will be just as readily trusted.
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Trust and confidenceMarketing 10
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Accredited estate agency We’re not just any estate agent For over 20 years we’ve been the most awarded and successful estate agency in Middlesex, Hertfordshire and Buckinghamshire. The reasons for our success: • We are passionate about property. • We are honest and forthright in our dealings with clients. • Our innovations set industry standards. • We never lose sight of the fact that we owe everything to our clients, and the communities in which we operate. “Thank you” to our clients, our teams and our friends for helping us with our long list of fantastic awards!
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Marks of a respected agent As well as award winners, we are proud members of these industry organisations...
... and we conform to their guidelines; a clear sign you’re dealing with a reputable and respected agent.
Accredited estate agency 12
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We have your buyer or tenant surrounded Multi-office network We have over 100 sales and lettings experts across our network of offices, covering Middlesex, Hertfordshire and Buckinghamshire. Our teams work together to ensure the best possible results are achieved for our clients time and time again. Consider the outstanding Gibbs Gillespie success rate and you’ll see that our strong team and extended reach is far more powerful than any solo performance.
We have your buyer or tenant surrounded 14
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Reaching the London and international market
Our associated London, Park Lane office In recent years, the influence of the international and London buyer on the property market in Middlesex, Hertfordshire and Buckinghamshire has steadily increased. We offer a bespoke service to all clients selling homes valued at over ÂŁ1,000,000. Your property is targeted to both the international and the London markets from the Park Lane office, as well as through the Gibbs Gillespie network.
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Longer opening hours Open for business We have always worked harder than anyone else to make life easier for house hunters. We believe success comes from being open and ready to do business on our clients’ behalf at times convenient to buyers and tenants which is why our offices are open for business 7 days a week from: • 9 am to 7 pm Monday to Thursday • 9 am to 6 pm Fridays • 9 am to 5 pm Saturdays • 10 am to 1 pm Sundays and Bank Holidays We even chauffeur house hunters to your door to ensure they arrive in a relaxed and positive frame of mind.
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Longer opening hours 18
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Our greatest asset The Gibbs Gillespie team Gibbs Gillespie’s sales and lettings team members are highly skilled and experienced and are our greatest asset. They are the calibre of people you want on your team when it comes to buying, selling or renting your property. Our size has allowed us the luxury to invest in our team; this is why we attract and retain the best people in the business. This means you’ll always see familiar faces every time you visit our offices.
Our greatest asset 20
Gibbs Gillespie Fleet
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The Gibbs Gillespie Team 22
Our unique approach to staff performance 23
Shared commission All our teams benefit from ‘pooled commission’... and so do you! Unlike almost every other estate agent, we still share commission between the team. This means that every one of us will look after your interests (not just one individual looking after their own).
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Getting the sale or letting of your property off to the best possible start Online matchmaking Properties receive more attention from house hunters
This unique innovation enables Gibbs Gillespie to
when they’re first put on the open market.
bring ‘hot’ house hunters to your door who have registered a profile that matches your property,
That’s why we’ve created befirst an exclusive buyer
even before it’s advertised.
and tenant registration system that instantly matches qualified buyers and tenants to our clients’ properties
Just imagine, your property particulars landing in
from the moment they are listed.
the ‘inbox’ of house hunters everywhere; and that’s just what we do on the first day!
Buyers and tenants register either on-line or by completing a registration form to gain immediate access to comprehensive information about the properties that match the profile they’ve registered with us.
Getting the sale or letting of your property off to the best possible start 26
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Online advertising WWWow… gibbs-gillespie.co.uk We’ve invested heavily in making gibbs-gillespie.co.uk one of the best in the business so it’s no wonder that it is the most visited website of all local estate agents. The internet is growing rapidly as a marketing tool, allowing a great deal of interaction between house hunters and your property. gibbs-gillespie.co.uk is updated with new properties everyday and features floorplans, multiple photographs, location maps, video tours, aerial maps, local information and printable full colour brochures for every property, regardless of price. Perhaps most important of all is our high ranking on all search engines. Go on... Google us! In addition, when you list your property with Gibbs Gillespie, we’ll also ensure it appears on the top property portals including:
Online advertising 28
Professional photography and floorplans Attention to detail Why can two properties that appear the same on
And the images we reproduce come from specialist
paper, sell for vastly different prices? Quite often it
datographers (highly skilled floorplanners and
simply comes down to a matter of presentation.
photographers) to help paint the best picture possible of every property we list.
That’s why we put more effort into producing better marketing materials because first impressions count. All our property particulars are produced to superior standards giving comprehensive, clear and accurate representations, including detailed floorplans.
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Professional photography and floorplans 30
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Exceeding expectation Little ideas that make a big difference We understand that people are passionate about their
After all, the very factors that attracted you to the
property. It is our firm belief that traditional estate
property in the first place are probably the factors that
agency techniques fail to convey some of that passion
will attract those looking to buy it now.
to prospective buyers. If owners love and enjoy their homes, the people carrying out a viewing should be
In just the same way, if home improvements have
made aware of that fact, and understand why.
been carried out, we will not only want to describe the work but also convey how the lifestyle of the owner
So, we take the time to uncover exactly what it is that
has been improved as a result.
people enjoy the most about living in their property by asking you, the seller for a ‘Sellers Quote’.
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Powerful and thorough marketing Maximum exposure At Gibbs Gillespie we understand the power of advertising. Place your property with Gibbs Gillespie and you become part of the most sophisticated marketing programme in the business. Our presence in the media creates higher awareness among potential buyers and tenants. By developing a specific marketing campaign for each property we sell or let, we generate the maximum response from the right buyers or tenants in the marketplace. Our distinctive boards, media advertising, Just Listed magazine, Property Magazine and colour brochures, together with marketing on our own website and the fIve major property portals, maximises your property’s exposure. A professional marketing campaign helps to sell or let a property for the highest possible price and we spend more money in the media, on behalf of our clients, than anyone else and you’ll find our ads in the best positions week in, week out maximising your property’s exposure.
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Gibbs Gillespie now moves when you do Mobile Website Introducing the new Gibbs Gillespie mobile site, bringing you all the vast information and rich features of the Gibbs Gillespie website to your web-enabled mobile device. Optimised for mobile phone viewing, it lets you access property data whenever you need, wherever you are. There’s no app to download - simply visit gibbs-gillespie.co.uk on your mobile web browser. • Search our complete Gibbs Gillespie property database. • Find, phone, email any Gibbs Gillespie office with one click. • Share a listing with family, friends and colleagues by Facebook and Twitter. • Access the Mortgage and Insurance Bureau mortgage calculator. • Highly interactive; easy and intuitive to use.
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Gibbs Gillespie now moves when you do 36
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We use video to bring your property to life Pioneers in cutting edge technology Your property will be showcased to maximum effect in a short animated video, complete with background music bringing it to life for a wide audience of potential buyers on gibbs-gillespie.co.uk and rightmove.co.uk. Video tours are important in property marketing and will significantly enhance your home’s appeal, helping to elevate it in a competitive market. Video tours are a compelling way to animate your property, engaging buyers in a virtual tour of your home, helping them to visualise its key features in more detail.
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Corporate buyers and tenants Capturing the company movers Statistics show that one in five of every home moves in the UK is a transaction as a result of job relocation. Many companies retain a Relocation Agent to look after the housing needs of their employees and to meet the growing demands of the relocation populace. Gibbs Gillespie has links with the Personnel departments of many large local companies, as well as all the UK’s major relocation companies including an exclusive relationship with Cartus, the largest relocation company in the world. These companies are tasked with moving thousands of prospective employees in and out of the South East every year.
How can they help sell or let your home? Buyers and tenants on a company move are quite simply the best around. They are highly motivated professional people, usually with the resources and backing of the company at their disposal. Every Gibbs Gillespie office has been selected as designated ‘Relocation Centre’ by Cartus, giving Gibbs Gillespie first and preferential access to these top quality buyers and tenants.
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Our own Just Listed magazine... ...has set a standard others aspire to Gibbs Gillespie’s Just Listed magazine has an enormous readership each month and is distributed throughout Middlesex, Hertfordshire and Buckinghamshire. Eye catching photography and a stylish layout will showcase your property in its best possible light, and an informative and colourful lifestyle feature in every issue makes an interesting read, thereby keeping your property in front of readers for longer. Just Listed magazine has the bonus of attracting buyers and tenants who might not otherwise be reached by traditional forms of advertising.
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It’s about people, not just property Communication is vital One of the greatest frustrations with property transactions is not being kept informed of the progress by your agent. Here are four words that motivate us: you have a choice. Whether renting an apartment or selling your house we know that if you get excellent service you will want to work with us again. That’s why we devote so much of our time to communication, keeping clients up to date on progress, discussing issues, conveying viewing feedback, offering advice, removing unnecessary administration and making buying, selling, renting or letting as problem-free as possible. We don’t shirk the difficult calls either – if things aren’t going as they should we will analyse and discuss solutions with you. The real key to a successful transaction is how easy it was for our clients to get there. Our business is not just about property... it’s about people.
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A total solution approach A complete service While our main focus is selling and letting residential property, we have also established a full range of complementary services to make it easier for you to do business. Gibbs Gillespie is now a total solution property services company that also offers: • Property Valuation • Fine and Country Houses and Estates • Overseas Property • Residential Development • New Home Sales • Property Finance • Survey and Professional Services • Property Management • Probate Services • Conveyancing • Property Investment • Relocation
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Our directory Gibbs Gillespie Offices are open 7 days a week from 9am to 7pm Monday to Thursday, 9am to 6pm Fridays, 9am to 5pm Saturdays and 10am to 1pm Sundays & Bank Holidays.
Residential Sales
Residential Lettings
Other Services
Harrow 020 8861 6100
Harrow 020 8426 1466
Conveyancing 0844 244 0337
Pinner 020 8866 2777
Pinner 020 8866 7866
Mortgages 0800 1444 744
Northwood 01923 823333
Northwood 01923 824444
Land & Development 020 8866 0000
Rickmansworth 01923 771771
Rickmansworth 01923 773773
New Homes 0845 688 5292
Ruislip 01895 622220
Ruislip 01895 622884
Relocation 020 8429 1897
Ruislip Manor 01895 634201
Uxbridge 01895 252542
Surveys 020 8866 6565
Uxbridge 01895 272742
Gerrards Cross 01753 888868
Property Management 020 8429 3597
Gerrards Cross 01753 888866 London, Park Lane 020 7079 1406
Little Chalfont
Chalfont St.Giles
Chalfont St. Peter
M40
A40 M25 Slough
gibbs-gillespie.co.uk