InnerCom

INNERCOM PR/IR

II truly truly care care about about my my employees. employees. II understand understand that that they they are, are, more more often often than than me, me, the the voice voice of of my my business business to to my my customers. customers. II value value what what both both my my employees employees and and my my customers customers have have to to say, say, and and after after going going through through Eisen’s Eisen’s program, program, my my eyes eyes were were truly truly opened opened –– and and it it changed changed how how II do do business. business. Had Had II not not done done this, this, I’m I’m not not sure sure I’d I’d be be in in business business today. today.

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ADVERTISING

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MARKETING STRATEGY

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WEB

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BUSINESS CONSULTING

InnerCOM YOUR EMPLOYEES ARE THE MOST VALUABLE ASSET OF YOUR ORGANIZATION. IF YOU DON’T BELIEVE THAT, THERE’S NOT MUCH PURPOSE IN READING ANY FURTHER. As a business owner or manager, employees are your frontline that manages your customers and clientele, from answering the phones to how they treat the clients you endeavored so hard to cultivate. Be it a server behind the bar or the entry level employee answering the phones, HOW the client experiences your brand is critical – particularly with front line brand touch points. Where does my customer interact, and with whom?

Who internally at this organization do they interact and are they prepared? Do I know what they’re thinking? Do they represent this company and this brand well? Our InnerCOM program will allow us to uncover issues and proactively address them, as well as create an internal business communications strategy that will align all aspects of an organization and get everyone singing along to the same tune.

CORE I NNER COM SERVICES 

Comprehensive Internal Focus Groups & Analysis

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Client Reviews, Secret Shoppers, Surveys & Analysis

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Proactive Communications Reports & Recommendations

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Internal Communications Execution

THINK ABOUT IT: YOU CAN’T ALWAYS BE THE ONE

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Employee Relations

IN FRONT OF THE CLIENT OR ADDRESSING EVERY

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“Same Page” Sales Presentations

CLIENT, EMPLOYEE, OR CUSTOMER CHALLENGE. WHAT YOU SAY, HOW YOU SAY IT, AND THE MYRIAD OF TOUCH POINTS YOUR TEAM HAS WITH YOUR CLIENTS, INNERCOM CAN GET EVERYONE ON MESSAGE, UNDERSTAND AND ADDRESS INTERNAL CHALLENGES, AND HELP YOU BE A BETTER LEADER AND MAKE YOUR ORGANIZATION MORE SUCCESSFUL. ENGAGED EMPLOYEES. PLEASED CLIENTS. HAPPY BOSS.

www.TheEisenAgency.com