S UB S CRIBE
CASE STUDIES
READ MORE
From brands like Tesla to Coca-Cola, get the in-depth analysis of their brand strategies, competition and much more in the Case Studies section of The Enterprise World
UPSHOT METROS
READ MORE
New York to Mumbai, wander the cities with The Enterprise World's this special section. Know everything you need to know about metro cities of the world.
PRESS RELEASE
Get exclusive insights about The Enterprise World's monthly magazines and other news in this Press Release Section.
VIDEO INTERVIEWS
READ MORE READ MORE
Access The Enterprise World's special video interviews with the most visionary and innovative leaders around the globe in our Video Interviews section.
F r o m E d i t o r ’ s D e s k
paceexplorationisanareaofresearchthathasbeengainingmoreattentioninrecentyears,astheworld looksbeyondtheconfinesofourplanetinsearchofnewdiscoveriesandopportunities.However,oneof thebiggestchallengesofspaceexplorationisthedevelopmentofsustainablelifesupporttechnologies thatcankeepastronautsaliveandhealthyduringlong-durationmissions.Thesetechnologiesareessentialfor humanspaceflightandcolonization,astheyprovidethenecessaryresourcesforsurvival,includingoxygen, water,andfood.
Theimportanceofspacelifesupporttechnologiescannotbeoverstated.Theyarecrucialforensuringthesafety andwell-beingofastronauts,andforenablinglong-durationmissionsbeyondEarth'sorbit.Withoutthese technologies,spaceexplorationwouldnotbepossible,andourunderstandingoftheuniversewouldbelimited.
Moreover,thedevelopmentofthesetechnologieshasnumerousapplicationsbeyondspaceexploration.Manyof thesystemsandprocessesusedinspacelifesupportcanbeadaptedforuseinremoteorextremeenvironments onEarth,suchaspolarregionsordisasterzones.
Assuch,thecontinuedresearchanddevelopmentofspacelifesupporttechnologiesisofutmostimportance,not onlyforspaceexplorationbutalsofortheadvancementoftechnologyandtheimprovementoflifeonEarth.
ThisissueofTheEnterpriseWorldfeaturesthestoriesofsuchcompaniesthataremakinganimpact.
Forthecoverreadabout-
ParagonSpaceDevelopmentCorporationwasfoundedin1993withthesolefocusondevelopingand marketinglifesupportandthermalcontrolsystemsinextremeenvironments.EnvironmentalControl&Life SupportSystems(ECLSS)andECLSScomponentsarevitalforanycrewedspacemission.ActiveThermal ControlSystem(ATCS)solutionsareequallycriticaltomissionsuccess.Humans,afterassuredofbreathable atmosphere,wanttobeattherighttemperature.
d i t o r ’ s D e s k S
Asidefromitsprimaryobjective,Paragonhasasecondarygoal:toofferitsemployeesagoodwork environmentaswellasameaningfulandfulfillingcareer Thecompanyrecognizedthatmanytraditionallarge aerospacecorporationshadshiftedtheirfocustoa"bythenumbers"corporatestructure,disregardingthe importanceofvaluingemployeesashumans.Paragonupholdsasetoftouchstonesthatexemplifyitscore valuesanddemonstratesitscommitmenttoplacingpeoplefirst,emphasizingmutualrespectandcollaboration.
Paragon'ssuccessisattributedtoitssystemizedprocessforinnovationintacklingsomeofhumanity'smost challengingengineeringtasks.TheuniquenatureofitsprojectsalsoenablesParagontoattracthighlyskilled employeesnecessarytocreatevalueinademandingindustry Thecompany’sadherencetoitsinnovation processallowsittoconsistentlyoutperformitsmoreconservativecompetitors,withpositivefeedbackeven fromseasonedgovernmentandprimecontractors.
W. halmaliSr o m E
Follow Us On:
For Editorial Concerns: sales@theenterpriseworld.com
For Subscription:
For Sales & Branding Enquiries: info@theenterpriseworld.com
This list is NOT a ranking. The companies on listed in magazine serve different aspects of the market, making ranking them in any order except revenue impossible and unfair. We try to bring a perfect platform for business organization to showcase their valued products/ services.
Copyrights © The Enterprise World | 2019. All Rights Reserved. The images and content included in this magazine should not be copied, transferred or reproduced in any form or by any means, electronics, mechanical, photocopying, recording, otherwise, without proper permission from The Enterprise World. The
Forthecoverreadabout-
ParagonSpaceDevelopmentCorporationwasfoundedin1993withthe solefocusondevelopingandmarketinglifesupportandthermalcontrol systemsinextremeenvironments.EnvironmentalControl&LifeSupport Systems(ECLSS)andECLSScomponentsarevitalforanycrewedspace mission.ActiveThermalControlSystem(ATCS)solutionsareequallycritical tomissionsuccess.Humans,afterassuredofbreathableatmosphere,wantto beattherighttemperature.
Asidefromitsprimaryobjective,Paragonhasasecondarygoal:toofferits employeesagoodworkenvironmentaswellasameaningfulandfulfilling career Thecompanyrecognizedthatmanytraditionallargeaerospace corporationshadshiftedtheirfocustoa"bythenumbers"corporatestructure, disregardingtheimportanceofvaluingemployeesashumans.Paragon upholdsasetoftouchstonesthatexemplifyitscorevaluesanddemonstrates itscommitmenttoplacingpeoplefirst,emphasizingmutualrespectand collaboration.
Paragon'ssuccessisattributedtoitssystemizedprocessforinnovationin tacklingsomeofhumanity'smostchallengingengineeringtasks.Theunique natureofitsprojectsalsoenablesParagontoattracthighlyskilledemployees necessarytocreatevalueinademandingindustry.Thecompany’sadherence toitsinnovationprocessallowsittoconsistentlyoutperformitsmore conservativecompetitors,withpositivefeedbackevenfromseasoned governmentandprimecontractors.
L E A D E R S I N S P O T L I G H T
In humanspaceexploration,life supportsystemsarethebackbone ofeverymission.Withthestakes sohigh,itisessentialtohavereliable andtrustedprovidersofspacelife supporttechnologies.Thesecompanies possessthenecessaryengineering, scientific,andtechnicalexpertiseto designandmanufacturesystemsthat keepastronautsaliveinextreme environments.
Amongthemosttrustedspacelife supporttechnologysolutionproviders isParagonSpaceDevelopment Corporation,ledbyPresident&CEO GrantAnderson.Withits multidisciplinaryteamofengineering, manufacturingandtestexperts, Paragonhasaproventrackrecordof developinghigh-qualityspacecraft systemsthatmeetrigorousstandards. Thecompany'ssingularfocusonlife supportandthermalcontrolsystems hasearneditareputationasatrusted andreliableproviderintheindustry.
Inception
Paragonwasfoundedin1993withthe solefocusondevelopingand marketinglifesupportandthermal controlsystemsinextreme environments.EnvironmentalControl &LifeSupportSystems(ECLSS) and ECLSScomponentsare vital forany crewedspacemission.ActiveThermal ControlSystem(ATCS)solutionsare equallycriticaltomissionsuccess. Humans,afterassuredofbreathable atmosphere,wanttobeattheright temperature.
Asidefromitsprimaryobjective, Paragonhasasecondarygoal:tooffer itsemployeesagoodwork environmentaswellasameaningful andfulfillingcareer.Thecompany recognizedthatmanytraditionallarge aerospacecorporationshadshifted theirfocustoa"bythenumbers"
corporatestructure,disregardingthe importanceofvaluingemployeesas humans.Paragonupholdsasetof touchstonesthatexemplifyitscore valuesanddemonstratesits commitmenttoplacingpeoplefirst, emphasizingmutualrespectand collaboration.
Challenges:Then&Now
Asasmallandagilecompany,Paragon initiallyfacedchallengesinsecuring fundinganddevelopingprocessesto deliverinnovativeservicesand productsthatcouldcontributetothe valuechainofitscustomers.The companyfocusedonsystemized innovationandmaintainingitsvision ratherthanbeingdrivensolelyby financialconsiderations.Withoutthe benefitofsignificantoutside investment,Paragonhadtorelyonits founder'sresourcestogetstarted. Despitetheseobstacles,thecompany perseveredanddevelopedthe necessaryprocessesandservicesto meetitscustomers'needs.Itovercame resourceconstraintsbyremainingtrue toitsvisionandavoidingthe temptationtopursueopportunities solelyforfinancialgainandemerged asasuccessfulenterprise.
Paragonfacessignificantchallengesin developinglifesupportsystemsfor long-durationspacemissions.Oneof thebiggestchallengesisthetestingof thesesystems,whichinitiallyaredone ontheground,duetothemajorityof failuremodesbeingattributedtothe microgravityenvironmentofspace. Whileon-orbittestinghasbecome easier,itisstillamulti-yeareffort involvingtesting,failing,andtesting again.Thisprocessrequiresroutine accesstospace,whichcurrentlycomes atahighcostandinfrequentschedule. Howeverwithoutthoroughtestingof thedurationandfidelityneeded,the successofmissionsthatmaylastmany
monthsorevenyearscannotbe guaranteed.
TriggeringPoint
Paragon'sgrowthhasbeendrivenby itsabilitytoengineerinnovative solutionstoitsclients'development problems.Thecompany'ssuccess acceleratedwithacontractfrom LockheedMartin,wheretheyprovided lifesupportdesignfortheirnextgenerationhumanspaceflightofferings. Thisledtomanyfollow-oncontracts andprovedParagon'sabilityto outperformitsmajorcompetitorsand addvaluethatevenlargecompanies couldnotprovide.Thecompany’s secondgrowthphasecenteredonits abilitytoworkintheemerging commercialspacemarket.Itwon placesontheCommercialOrbital Transportation(COTS)andthe CommercialCrewDevelopment (CCDev)NASAprograms, outcompetingmuchlargercompetitors.
Paragonhasattractedmultiple customerswhowanttodoaerospace differentlythroughexcitingprograms. Thecompany'snotableachievements includebeingtheprimecontractorfor theStratExmissionthatbrokespace jumprecordsandbeingchosenasthe lifesupportteamfortheHALOmoon orbitingspacestationwhichisakey elementoftheNASAArtemis program.Thiswasthelargestfully fundedprogramwonbyParagonto date.Thecompany’ssuccesshasalso beenrecognizedthroughmultiple awardsandnominations,includingthe prestigiousCollierAwardnomination foritsachievementontheStratEx mission.WiththeacquisitionofFinal FrontierDesign,aleadingsupplierof spacesuitcomponentsandancillary systemsforNASAandother commercialcustomersin2022, Paragoniswell-positionedfor continuedgrowthinthefuture.
SignificantGrowth&Success
Paragonhasexperiencedsignificant growthwithtime.Thecompany,which initiallyhadaround15employees,now boastsaworkforceofover150 individuals.Thisexpansionhasbeen matchedbyaremarkable1,600% increaseinrevenueoverthesame period.Paragonwasfoundedin Tucson,Arizona,andhassinceopened additionalofficesinHouston,Texas andDenver,Colorado.Thisexpansion hasallowedittobroadenitsreachand betterserveitsgrowingcustomerbase.
Paragon'ssuccessisattributedtoits systemizedprocessforinnovationin tacklingsomeofhumanity'smost challengingengineeringtasks.The uniquenatureofitsprojectsalso enablesParagontoattracthighly skilledemployeesnecessarytocreate valueinademandingindustry.The company’sadherencetoitsinnovation processallowsittoconsistently outperformitsmoreconservative competitors,withpositivefeedback evenfromseasonedgovernmentand primecontractors.
ProfessionalExperience&Key EntrepreneurialAchievements
Paragon’sPresident&CEO,Grant Anderson,hasheldmultiplerolesat Paragon,includingTreasurer/Secretary, CFO,Sr.VPofOperations,COO,and DirectorofManufacturing,utilizing hisdiversetechnical,financial,and managerialbackground.Heisan esteemedspeakerinthefieldoflife supportinextremeenvironmentsand ledspacecraftdesignformajorclients suchasBoeing,SpaceX,andNASA. HeholdstwodegreesfromStanford Universityandisaregistered ProfessionalEngineerinCalifornia. Andersonhashadasuccessful entrepreneurialjourney,holdingminor
andmajorpositionsinthestart-upand earlygrowthstagesofmultiple companiesinvariousindustries, includingairlines,ballooning,and educationalinstitutions.In1983,he participatedintheinitialstart-up studiesforAmericaWestAirlinesand providedloadfactorandrouteanalysis forastart-upairlineintheLAareain 1984.
In1991,heproposedanewbusiness modelforspacecraftdevelopmentand experimentationatLockheedMissiles andSpace(nowLockheedMartin).In 1993,heco-foundedParagonSpace DevelopmentCorporation,andin 2012,hebecameafoundingmember ofWorldView,whichwasincubated andspunoffin2014.Inthesameyear, hewasappointedParagon'sPresident andCEO.Theseachievements showcasehisdiverseexperienceand expertiseinstartingandgrowing businesses.
TheBusinessModel
Paragoncollaborateswithspace agenciesandotherpartnerstoensure theirlifesupportandthermalcontrol systemsmeetspecificneedsand requirements.Itparticipatesin governmententities'SmallBusiness InnovativeResearch(SBIR)programs, whichfundinnovativetechnologies andprogramsforhard-to-solve missions.Additionally,thecompany hasreceivedNASATippingPoint technologygrantsandotherfunded R&Dresearchtobringinnovationto operationalmarkets.Paragonhasbeen apartnerofthegovernmentinthese programssince2003andwonthe SmallBusinessAdministration’s NationalTibbettsAwardforits innovationandeffectiveness.
Onthecommercialside,Paragonuses systemizedinnovationtodevelopnew technologyonbudgetandschedule.It
workswithpartnersthroughjoint ventures,teaming,andlicensingto applyitstechnologyandinnovationsto meetcustomerneeds.Paragon'sability toworkwithbothgovernmentand commercialpartnersallowsittocreate lifesupportsystemsthatmeetspecific requirementsandaddresstheunique challengesofspaceexploration.
Paragonprioritizessafetyand reliabilityinitslifesupportsystemsfor spacemissions,buildingAS-9100 qualitysystemsandsubjectingthemto rigoroustestinginitspatented chambersandotherindustry-specific systems.Thisensuresthatthesystems canwithstandtheuniquechallengesof spaceexplorationandsupporthuman lifesafelyandreliably
LeadershipBeliefs
AccordingtoAnderson,an entrepreneurhasseveral responsibilities.First,theymuststay focusedonthecompany'svisionand ensurethatthevisionandmissionare permeatedthroughouttheorganization. Additionally,theymustensurethatthe companyneverrunsoutofcashand encourageemployeestopushthe envelopeandstriveforexcellence. Entrepreneursmustalsoprovidean environmentthatallowsemployeesto betheirbestandfostersacultureof growthanddevelopment.Theyare integraltogeneratingareturnon equityforinvestorsandshareholders. Byfulfillingtheseresponsibilities, entrepreneurscanbuildsuccessfuland sustainablebusinessesthatpositively impacttheworld.
Work-LifeBalance
OutsideParagon,Andersonis passionateaboutsupportingthenext generationofengineersandleaders througheducationalwork.Hehas servedasaformermemberofthe
IndustryAdvisoryBoardfortheCollegeofEngineeringattheUniversityofArizonaandasthe formerTreasureroftheTucsonWaldorfSchool.HewasformerlyontheBoardoftheTucsonMetro ChamberofCommerce.
Additionally,AndersonmentorsmultipleCEOsofstart-upcompaniesandspecializesinmentoring newfemaleCEOsstrivingtostartandruncompaniesinthespacesector.Heenjoyscyclinginhis freetimeandisknowntoridesoloforhundredsofmilestoclearhismind.Heismarriedandhas threeadultchildren.
ImportantAdvice
Andersonadvisesbuddingentrepreneurstoenvisionwhattheywanttodo,understandtheir capabilities,andidentifyprofitableopportunities.Hesuggestsevaluatingthelattertwofactors regularlytostayontrack.Andersonemphasizestheimportanceofunderstandingthatabusinessisa processthatshouldgeneratemorevalueforcustomersthanitcoststoproduce.Herecommends focusingonimprovingprocessescontinuallytoachievethisgoal.
AccordingtoAnderson,takingbreaksiscrucialforentrepreneurs.Hebelievestheymusttraintheir teambetterorchangetheircontrollingmindsetiftheycannotdelegatetheirresponsibilitiesforafew weekswithoutworryingabouttheoutcome.Finally,Andersonadvisesentrepreneursalwaysto concentrateonsmartcashmanagement,ascashflowproblemscanquicklyleadtothefailureofa business.
It is excellence, the spirit of invention, and the passion for achieving our vision that drives the team at Paragon.
WHY A BOSTON YOUR SUMMER
Beantown,aslocalslovinglycall Boston,isacitywithabundanthistory anddiverseculture.Evenifyouarea non-historybuff,aBostontouroffersa varietyofthingsthatwillcatertoyour tasteforafunvisit.
AsoneoftheoldestcitiesintheUSA, Boston'shistorydatesbacktothe17th century,withthecityplayingapivotal roleintheAmericanRevolution. Today,itisahubofintellectualand culturalactivity,withinstitutionslike HarvardUniversityandMassachusetts InstituteofTechnology(MIT)located withinitsborders.
Bostonisalsoknownforitsnumerous museums,galleries,andcultural institutions,aswellasitsthriving sportsculture,withfanspassionately supportingtheirfavoriteteams.The cityishometothefamousBoston Marathon,oneoftheoldestandmost prestigiouslong-distancerunning eventsintheworld.
Finally,withthediverseandvibrant culinaryscene,Bostonisconsidereda foodlover'sparadisebymany,offering everythingfromtraditionalNew Englandseafoodtointernational cuisine.Additionally,youaresureto meetsomewarm,welcomingpeople whowillmakeyougrinwiththeir hospitality
PlanningaBostontour?Inthisblog, we'lldigdeeperintowhatthecityof Bostonhastooffertomakeyour Bostontouraonetoremember
BHistoricalSignificanceofBoston
Boston,acityrichinhistory,also providedasignificantculturalvalue.In 1630,PuritanstravelingfromEngland foundedBostonwhiletheywereseeking religiousfreedom.Innotime,thecity becameahubforNewEngland's economic,political,academic, commercial,andfinancialactivity
DuringtheAmericanRevolution,oneof themajorhistoricaleventsoftheUSA, Bostonplayedacentralrole.Thecity witnessedmanyeventsthatultimately ledtothewar Asaresult,considered theBirthplaceoftheAmerican Revolutionbymany
Top5HistoricLandmarksyoucan't missonBostonTour
1.BostonTeaPartyMuseum
ThisfloatingBostonTeaPartymuseum givesyouapeekintoBoston'shistory Youwillgettolivethroughamultifacetedexperienceofliveactors,teathrowingre-enactments,technologically advancedinteractiveexhibits, authenticallyrestoredteaships,andan award-winningfilm.
2.SymphonyHall
Sinceitsfirstconcertin1881,this SymphonyHallcontinuestotreat peoplewithitsconcertperformances eventoday.Inaddition,thehallalso reachesmillionsofpeoplethroughthe Internet,radio,television,educational programs,recordings,andtours.
3.MuseumofAfricanAmerican History
AsthebiggestmuseuminNew England,TheMuseumofAfrican AmericanHistorydoesatremendous joblettingyouinonauthentic representationsofthe18thand19th centuries.Itisatreatforhistorybuffs, asyoulearnaboutAfricanAmericans' contributions.
4.USSConstitutionMuseum
LocatedontheCharlestownNavyYard ofNationalHistoricalPark,the Museumshowcasesinteresting informationabouttheConstitution. Includingitsdesigners,andpeoplewho builtandsailedit.Avisitwillletyou engagewiththehistoryofthe Constitutionthroughcaptivating stories.
5.ThePaulRevereHouse
Originallybuiltin1680,PaulRevere, anAmericansilversmith,boughtthis housein1770.Today,itisoneofthe mostsignificantpiecesoftheAmerican Revolutionandhistoryandamajor touristattractionthatwillmakeyour Bostontourmemorable.
Personalitiesyoudidn'tknowwere Bostonians
ApivotalpersonalityofAmerica, BenjaminFranklinwasoneofthe foundingfathersoftheUnitedStates. Hisvalueswerealwaysaimedtoward makingsocietyabetterplacetolive. Oneofthebestexamplesofhisvalues ishisinventions.Despiteinventing manythings,heneverpatentedthem justformoney,withthebeliefthatthey aretoolstoupliftpeople'sstandardof living.
Ifyou'refamiliarwiththepopular sitcom“TheOffice”(youprobablyare), thenwedon'tneedtotellyouabout Jim,andhispranksonDwight-a popularcharacterfromthesitcom.John Krasinskiwasrecentlynamed“the100 mostinfluentialpeopleintheworld”in 2018,byTimesMagazine.Amanof manytalents,Johnismostlyrecognized forhisactingwork.Althoughhehas alsoworkedasaproducer,and sometimes,directoraswell.
1.BenjaminFranklin 2.JohnKrasinski3.UmaThurman
Afterheramazingactingperformancein“PulpFiction”,apopulardarkcomedy, UmaThurmanrosetofameforhercharacterportrayalofMiaWallace.In additiontothat,herroleinKillBillhasalsowonnumerousawardsandreceived apositiveresponsefromaroundtheglobe.
4.ChrisEvans
Yes,youhearditright.Ourveryown“CaptainAmerica”isaBostonian.This rolefromtheMarvelCinematicUniverse(MCU)iswhatgainedhimimmense popularityandfansaroundtheworld,helpinghimreachhiscareer'smountaintop. Beforethisrole,heplayedsomeminorrolesinfilmsandalsonumerous supportingroles.
5.EdgarAllanPoe
Bornon19thJanuary1809,EdgarAllanPoeisawriter,poet,editor,andliterary criticfromBoston.Edgarisoftenassociatedwiththe'AmericanRomantic Movement',andhistalesofMysteryandMacabre.Furthermore,hispoems“The Raven”and“AnnabelLee”areamongEdgar'smostpopularworks.
3ThingsthatwillmakeyourBostonTourMemorable
HereisalistofthingsthatmakeyourvisittoBostonatreat:
1.TheFood
Traditionally,Bostonisfamousforitsbakedbeans.Butthegoodnewsisthatno matteryourpalette,withadiverserangeofcuisinesandrestaurants,Bostonis suretosatisfyyourtastebuds.
Besidestraditionaldishes,Bostonservesexceptionalseafoodaswell.From deliciousoysterstofreshlobstersandvariousfish,Bostonisheavenforseafood enthusiasts.
Thelistdoesn'tstopthere.Boston'sfoodisinfluencedbynotjustAmerican dishes,butglobalcuisineaswell.Inconclusion,ifyou'reafoodie,thefoodscene inBostonisboundtoleaveyouawestruck.
2.TheCulture
It'snotasurprisethatmanycallBostonaculturalcenter.Thecityholdspeople fromavarietyofethnicandculturalbackgroundsinitsarms.Itisworthnoting thatgreaterNewEnglandhasanenormousinfluenceonmanyculturalaspectsof thecity.Onesuchaspectistherenowned“BostonAccent.”
Additionally,BostonisahubformusicloverswithplacesliketheBoston SymphonyOrchestra,theFineArtsBostonMuseumforliteraturefans,numerous librariesforbookworms,andmore.Asavisitor,youdon'thavetoworryabout gettingbored,asthecityofferssomethingforeveryone.
3.TheNight-Life
Simplysaid,thenightlifeinBostonisLIT Asthesungoesdown,Bostontruly startsexpressingitslivelyvibes.Fromnightclubstonightmuseums,thecityof
Bostonisalwaysreadytomakeyour nightmemorable.Ifyou'reanightowl planningatriptoBoston,thenightlife scenewilltrulyrockyourworld.
IdealWaystoExploreBoston's Beauty
Forthemostpart,adowntownBoston tourisabreeze,whichissomewhat relatedtothecity'scompactsize.On theotherhand,drivingdowntownis anothergamealtogether.Why? BecauseBostonhasaveryoldfashionedroadlayoutandinsufficient parkingoptions.
Ontheotherhand,MBTA,Boston's publictransportsystem,isniftyand inexpensivetoexplorethecity You canwitnessCambridge,nearby suburbs,andmanymoreunmissable attractionsonyourBostontour
Interestingly,walkingthroughBoston couldhelpyougetacloserlookatthe city,withoutspendingmuchtime. Walkingforanhourorso,youcould exploreplentyofcharmingplaces.The placesincludeCharlesRiverEsplanade orCambridge,whereyouwillbe treatedtoamesmerizingviewofthe cityskyline.
Ifnoneofthatworksforyou,there's alwaysataxi.Boston'staxisare generallyavailableandeasytoflag down.Thisisanidealoptionifyou're planningtotravelaftertheoperational hoursofMBTA.
CostofLivinginBoston
Incontrasttoitscompactsize,a Bostontourtakesquiteabigchunkout ofyourpocket.Whileplanningyour Bostonvisit,makesuretotalktocity realtorsforthebestaccommodation dealsaroundthecity.
Allinall,ifbudgetisnotanissuefor you,Boston'squalityoflifewillleave youecstatic.
WhenshouldyouplanaBoston Tour?
Bostonweatherisamixedbag.To makethemostoutofyourvisit,make sureyouplanyourBostontripbetween themonthsofJuneandOctober.Why? Becausethesummerduringthistimeis mild,withtemperaturesanywhere between15to28degreescelsius.If you'resomeonewhoisplanning outdooractivities,thenthisisyour timetoshine.
Thenumberoftouristvisitsdrops significantlybetweenMarchandMay, andrightfullyso.TheBostonclimate duringthesemonthsisverydryand cold.
Rich,Vibrant,yetUnique Bostonisacitywitharichhistory, vibrantculture,anduniquecharacter.
FromitsroleintheAmerican Revolutiontoitsmodern-daystatusas acenterforinnovationandintellectual activity,aBostontourhasmuchto offerforvisitorsandresidentsalike.
Whetheryou'reexploringthecity's numerousmuseumsandcultural institutions,cheeringonthelocal sportsteams,orindulginginthe diverseculinaryscene,youwillnever runoutofthingstodoinBoston.If you'replanningatriptotheUnited States,besuretoputBostontouron yourlist-youwon'tbedisappointed!
ARE DON'T 10 WAR
ARE YOU A HISTORY BUFF? DON'T MISS OUT ON THESE AR MEMORIALS IN THE U.S.
MetaDescription:Ifyoulikeunfoldingthehistorypagesby
visitingdifferentplaces,herearethe10warmemorialsin theU.S.thatyoumustvisit.
Historyfascinateseveryone,regardlessofcountry,religion,orage group.Itissomethingthattakesyouonajourneywhereyoucandive intothepast,observewhatwasrightandwherethingswentwrong,and comeoutwisertoconfrontwhatliesahead.Ifyouarealsointohistory, visitinghistoricalplaceslikeforts,monuments,palaces,andwar memorialsmustalwaysbeanoverwhelmingfeeling.
Visitingwarmemorials,inparticular,isanidealwaytopayhomageto thosewholosttheirlivesfightingforthenationandrelivetheirfond memories.Eachwarmemorialrepresentsthecountry'senthrallingand vibranthistoryandremindsusofthesacrificesandvalorofour ancestors.Ifyouareplanningtovisitawarmemorial,letushelpyou withthe10warmemorialsintheU.S.youcannotmiss.
10WarMemorialsintheU.S.you mustVisit
1.WorldWarIIMemorial
Ÿ Location:NationalMall, WashingtonD.C.
Ÿ Opened:2004
Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)
TheWorldWarIIMemorialisbuiltin thehonorof16millionAmericanswho servedintheU.S.armedforcesduring theSecondWorldWar Thenationalwar memorialaestheticallyrepresents America'svictoryinWorldWarII.It has56pillarsthatsymbolizeunity amongtheU.S.statesandterritories.It alsocomprisesacoupleofsmall triumphalarchesforthePacificand Atlantictheatersthatsurrounda fountainandanovalplazaatthecenter
2.DCWarMemorial
Ÿ Location:NationalMall, WashingtonD.C.
Ÿ Opened:1931
Ÿ OperatingHours:24 hours
BrieflyknownastheDistrict ofColumbiaWarMemorial, theDCWarmemorialisone ofthemust-watchwar memorialsintheU.S. Originallyconstructedasa domedtemple,thememorial underwentrenovationin 2010.Itshowcasesthenames oftroopswholosttheirlives duringthewarinalphabetical order.In2014,theNRHP (NationalRegisterofHistoric Places)listedthememorial.
Ÿ Location:ConstitutionGardens, WashingtonD.C.
Ÿ Opened:1982
Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)
PeoplealsoknowVietnamWar MemorialasVietnamVeterans Memorial.Thememorialhonorsthe valianteffortsofthosewhoservedin theVietnamWar.Theprimaryattraction ofthismemorialistwogranitewalls engravedwiththenamesof58,318 braveheartswhosacrificedtheirlives forthecountry Allthenamesare engravedinchronologicalorder
Ÿ Location:WestPotomacPark,Washington D.C.
Ÿ Opened:1995
Ÿ OperatingHours:24hours
AlsoknownastheKoreanWarVeterans Memorial,thisisoneoftheiconicwar memorialsintheU.S.commemoratingthe sacrificeofthemilitarypeoplewhodiedinthe KoreanWar.Thememorialcomprises19 statuesalongsideawallofremembrance engravedwiththenamesofmartyrs.
Ÿ Location:PershingPark,WashingtonD.C.
Ÿ Opened:1981
Ÿ OperatingHours:24hours
TheWorldWarIMemorialpaystributetothe servicesofmartyredAmericancitizensintheFirst WorldWar.ItwasoriginallydedicatedinPershing Parkin1981andwasopenedtothepublicin2021. ThememorialfeaturesthestatueofJohnJ.Pershing, thethenGeneraloftheArmies.Thewallsofthe memorialalsoshowcasethesoldiers'journeys.
3.VietnamWarMemorial 4.KoreanWarMemorial 5.WorldWarIMemorialŸ Location:VermontAvenue,Washington D.C.
Ÿ Opened:2004
Ÿ OperatingHours:24hours
Thiswarmemorialservesasatributetothe UnitedStatesColoredTroops(USCT)who foughtduringtheAmericanCivilWar.It honorsthememoriesofapproximately 209,145USCT.“TheSpiritofFreedom” statueistheprimaryattractionofthiswar memorial.Itisabronzestatueshowcasing threemenfromtheinfantryandasailorwho isdefendingfreedom.
7.AmericanVeteransDisabledforLife Memorial
Ÿ Location:WashingtonD.C.
Ÿ Opened:2014
Ÿ OperatingHours:9amto5pm
AmericanVeteransDisabledforLifeMemorial isoneofthefewwarmemorialsdedicatedto thosedisabledduringthewar Thememorial honorsveteransoftheU.S.Armywhowere permanentlydisabledduringtheirnational service.Thefundraisingforthismemorial startedwaybackin2000,thetargetamount wasreachedin2010,andthememorialwas opentothepublicin2014.
Ÿ Location:ValleyForgeNationalHistoricPark,Pennsylvania
Ÿ Opened:1917
Ÿ OperatingHours:6amto8pm
NationalMemorialArchcelebratesthearrivalofGeorge WashingtonandtheContinentalArmyatValleyForge.During the1777-78continentalwar,theU.S.Armyspentthewhole winterattheValleyForgemilitarycamp.Inspiredbythe“Arch ofTitus”inRome,thearchwasplannedduringthepost-Civil Warerawhenmanywarmemorialsandmonumentswere plannedandbuilt.
6.AfricanAmericanCivilWarMemorial 8.NationalMemorialArchŸ Location:1954
Ÿ Opened:ArlingtonCounty, Virginia
Ÿ OperatingHours:6amto midnight
MarineCorpsWarMemorialisa nationalmemorialthatis dedicatedtoalltheUnitedStates MarineCorps(USMC)wholost theirliveswhileservingthe country.Thememorialhonorsall themartyrssince1775.Itis inspiredbyaniconicphotograph in1945.Thephotograph comprisedsixUSMCraisinga U.S.flagontopofMount SuribachiduringWorldWarII.
Ÿ Location:GrossePointe Farms,Michigan
Ÿ Opened:1910
Ÿ OperatingHours:9amto7 pm
LiketheWorldWarIIMemorial, theGrossePointeWarMemorial isalsobuiltinmemoryofthose wholosttheirlivesinWorldWar II.Thememorialisalsoknownas RussellA.AlgerJr.House. Besidesbeingamongthetopwar memorialsintheU.S.,ithostsa varietyofprograms,including holidaycelebrations,concerts, socialdancesforschoolchildren, obedienceschoolfordogs,etc.
Thisconcludesourlistof10warmemorialsintheU.S.you mustvisit.Wehopethisbloghascoveredeverythingyouneed toknowaboutthesememorials.
So,whenareyouplanningtovisitawarmemorial?
9.MarineCorpsWar Memorial 10.GrossePointeWar Memorialesladidn'tinventtheelectriccar,nordidElonMuskestablishTesla.TButtoday,bothhavebecomesynonymsandrepresenttheEVindustry globally.Whilethatistrue,itisquiteeasytooverlookbehind-the-scenesstuffthatwentintomakingitthegiantoftoday. Toanswerthe“whofoundedthecompanythen?”question—itwastheduoof MartinEberhardandMarcTarpenning,SiliconValleyengineers.In2003,they foundedthecompanyinSanCarlos,California,andnameditafterthefamous physicistNikolaTesla. UntilTeslapopularizeditin2008,nootherautomotivemanufacturertook noticeofelectriccars.Atitsdebut,thecompanytooktheEVindustryby storm,itlaunchedtheRoadster.Soonenough,thesporty-lookingcarbecamea hit,withHollywoodstarslikeGeorgeClooneyamongothersorderingtheir ownRoadster. Attheorigin,thegoalwastomakeElectriccarsthatarebetter,quicker,and morefuntodrivethangasolinecars.Now,sustainableenergyhasbecomethe needofthecentury.Andwithissuessuchasglobalwarmingmakingthings unfavorable,electriccarswiththeirzero-emissioncharacteristicareanideal
substituteforgasolinecars.Expandingon sustainableenergy,thecompanyhasestablishedits presencewith400+storesandgalleries,about100 servicecenters,and30,000+superchargersaround theglobe.
WhyPeopleLovetheBrand?
TherenownedEVmakerhasahugefanbaseacross theglobe.Everwonderedwhy?Hereisalistof thingsthatcouldexplainwhytheEVgianthassuch acultfollowing:
1.
ShowingthatEV≠Boring
Whenyouthoughtofelectriccars,thenotionwas thattheyarelowmileage,slowercomparedtotheir gas-poweredcounterparts,andingeneralmeh. However,Teslasingle-handedlychangedthose opinionswiththelaunchoftheirfirstcar,The Roadster
TheRoadsterlookedsportyandluxurious,was exhilaratingtodrive,androckedacomboof impressiverangeandspeed—allthethingsthatwere unheardofinanEV Afterthelaunchofthe Roadster,alltheotherautomotivecompaniesalso startedkeepingtheireyesontheEVindustry,with manycomingupwiththeirownEVvariants.
2.
Self-DrivingCars
AlthoughtheaccuracyofAutopilotisdebatable,the factthatyourcarcoulddriveyoutoyourdesired location,withouthumaninputwasboundtocatch someeyeballs,andsoitdidatthetime.Itsounded cool,turningmanyintoloyalfansofthebrand.
3.
TheSafetyQuotient
TheU.S.EVmakerhasmaintainedaveryhigh ceilingforthesafetyofitscars.NationalHighway TrafficSafetyAdministration(NHTSA),hasrated thecompanywith5starsineverysinglecategory, barringtherollovertestsection,whereitreceived4 stars.
4.
WebbingtheSuperchargingstations
Makingrecharginghassle-free,Teslahasknitteda webofsuperchargingstationsaroundtheglobe.It remainstheonlybrandofferingasuperchargeEpowerconnectiontoday,enablingyoutofullyjuice upyourcarinmere30minutesatanyofitsstations.
5.
The'Elon'factor
Formany,ElonMuskisTesla,andvice versa.Sincetheverybeginning,Elon madehisbeliefsinthecompanyclear, investing$6.5millionwaybackin2004. Wouldthecompanystillbeinthishigh positionifitweren'tforElonandhis vision?Well,that'satopicfordebate. WhileyouropinionofEloncouldvary, hiscontributionstoTeslaalongwiththe scienceandengineeringfieldarehardto ignore.
AnImprovedOutlookon Sustainability
TryingtotackleGlobalWarming,the brandhasbeenakeyfactorinthe transitiontowardsustainabilityglobally, helpingpeoplemoveawayfromburning fossils.Inthepursuitofsolvingthis problem,thecompanyhasbuiltproducts toreplacesomeofthemostpollutionemittingelements.Here,weare highlightingsomeofthekeyproducts thatimpacttheenvironmentpositively.
1.
Batteries
Thebrandusesadvancedlithium-ion batteriesinitsproducts,beitelectric carssuchastheModelS,orenergy storageproductslikethePowerwalland Powerpack.Thesaidbatterieshave changedthefaceoftherenewable energyindustry,enhancingthe adaptabilityandstoringcapabilityofthe energyproducedbyrenewablesources suchassolarandwind.
2.
ElectricVehicles
Alongwithbeingoneofthesafest,the carsarealsofuntodrive.Afterthe launchofitsfirstelectricvehicle,the brandmadeamassiveimpactonthe wholeEVindustry,catchingthe attentionofthewholeworld.With energygenerationandstorageproducts workinginsync,thecompanywantedto augmenttheimpactofelectricvehicles foragreenerfuture.
3.Solar-powered Teslahasadecoratedsolarportfolio, withproductslikesolarpanels,solar roofs,andthesolarinverter Withthe productionofsolarenergy,thecompany makesadifferenceintheresidentialand commercialspaces,solvingtheneedsof theindustriesalongtheway The company'sacquisitionofSolarCityin 2016wasalsoakeysteptowardthe solar-poweredfuture.
4.Open-SourcingPatents
In2014,thecompanyannouncedthatit willopen-sourceallitselectricvehiclerelatedpatents,helpingother manufacturersintheirEVdevelopment. Thisshowcasesaselflessapproachamid thecut-throatcompetitioninthe automotiveindustry TeslaStatsthatmightSurpriseyou Curioustoknowthenumbersbehindthe brand?Wegotyourback.Wedidsome number-diggingforyouandhere'swhat wefound.
1.Numberofemployees:AsofMarch 2023,thecompanyhas1,28,290 employees
2.TotalCarsProduced:In2022,the companyproducedatotalnumberof 1,369,611cars
3.TotalCarssold:AsofMarch2023, thebrandhassoldmorethan3,600,000 vehicles.
4.Revenue:Thecompanysawan increaseof51%YoYrevenue,takingit to$81.462billionin2022
5.BrandValue:Themostvalued automotivebrand,Teslahadabrand valueof$66billionasof2023
6.MarketCap:Asthe7thmost valuablecompanyintermsofmarket cap,thecompanyisvaluedat$604.03 billion
7.MarketshareintheUS:Inthe UnitedStates,ithasamarketshareof 68%
8.EnergyDeployment:Asthe companyprimarilyfocusedon sustainability,thebranddeployed6.5 GWhofenergy,asof2022
Source:Demandsage
NoDepartment,onlyMarketing
Wehavesomenewsforyou.Asit turnsout,Teslahasnoadvertisingor marketingdepartment.However,not havingamarketingdepartmentdoesn't meanyoucan'thaveagreatmarketing strategy,andthebrandshowcasesit perfectly Whilewedon'tknowthe exactamountthebrandhasspentonits marketing,herearesomeimportant strategyelementsthatcouldhelpyou getadeeperinsightintoitsmarketing.
1.Everythingrevolvesaroundyou
Muchliketheothermarketing strategies,atthehelmofTesla's marketingis'you'—theaudience.The companyreliesonbuildingan emotionalbondwithyoutostrengthen yourrelationshipwiththem,thus increasingbrandpresence.
2.Innovationleadingthecharge
Thecompanyisalwayskeenon developinginnovativeproductstooneupthepreviousdrivingexperience.To achieveitsgoals,itspendsbillionsof dollarsonR&D.Whetherit'sthe sentrymodereportingtheweather threatstoyou,orthemuch-talkedaboutAutopilotfeature,theinnovative solutionsensurethattheaudience maintainstheirinterestinthebrand.
3.Eye-catchyReferralPrograms
Tellyourfriendaboutus,andgeta reward,that'sreferralprogramsina nutshellforyou.Thoserewardscould beanythingfromaccessories,free
servicingofyourcar,andsoftware updates.Referralscouldworkwonders toleadmorepeopletoabrand, alludingtothis,thebrandhas conductedmanyreferralprogramsfor manyyears.
4.ElonMuskandtheWordof Mouth
“Whatmessageisyourbrand sending?”“Whatstorydoesittell?” Thesearesomeoftheadditional questionsthatmattertocustomers. Havingsaidthat,nothingquitegives youaFOMOlikeyourfriendora familymemberravingaboutthenewly boughtcartheylove—That'sthemagic ofwordofmouth.
Asisthecasewithmostthingsrelated tothebrand,ElonMuskplaysa significantrolehereaswell.From makingheadlinesfortweeting,to buyingthewholeTwitter,hisjourney hasbeenarollercoaster Asan influentialfigurewithmillionsof followers,Histweetscanhaveahuge impactonthecompanymentionedin thesaidtweet,directlyorindirectly.If youaskus,thiscouldalsobe consideredanexampleofwordof mouth.
ElectrifyingCompetition
Astheworldismovingawayfrom gasoline-poweredcars,manyhave startedswitchingtoelectric.Thebig playersintheautomotiveindustry —Volkswagen,GeneralMotors,Ford, Hyundai,andothersarerapidly makingwavesintheEVspace. However,ElonMusksays,thebiggest competitionforhiscompanycomes fromChineseEVmakers.WhileElon hasn'tmentionedanyspecificnames, webelievethoseChineseautomakers couldbeBYD,Nio,andXPeng.
3ProductstoLookoutfor
Note:Weareassumingthatthese productswon'tgetdelayedagain,for whateverreason
1.Cybertruck
ExpectedRelease:2023-YearEnd
Withconstantdelaysmakingaregular appearance,theCybertruckhasbeen hypedforquitesomenow Andifyou followTeslaandElonMusk,you've probablywitnessedtheinfamous hammertestfailmorethanonce. However,Cybertruckisthemost powerfultooltheyhaveeverbuilt. Madewithpeakdurabilityand
passengerprotectioninmind, Cybertruckalsohasanimpressive drivingrangeofmorethan500miles. Whilethereleasedateisyettobe confirmed,thecompanyaimstostart deliveriesinQ3,2023.
2.Roadster
ExpectedRelease:Beginningof2024
Hereisanotherdelayedproduct,the Roadster Togiveyouaperspectiveon thedelay,peoplehavebeentalking abouttheRoadstersince2016.Elon,in atweetpostedin2021,saidthatthe Roadstershouldshipin2023.The
officialwebsitesaysthattheRoadsterwill beanall-wheeldrive,withaseating capacityof4people,italsomentionsthat thecarcouldgo620milesonasingle charge,andcouldrockatopspeedof250 miles.
3.Model2babyEV
ExpectedRelease:2024or2025
Affectionatelycallingyourcar'baby'isn'ta newphenomenon.However,thismightbe thefirstinstanceofthebranditselfhaving 'baby'initsofficialname.Iftherumorsare true,thecarwillcostyouaround$30Kand willnotbeavailablebefore2024.
EarningtheAdorationofthe world
Teslaisoneofthemostadored brandstoday Withaclearvisionof makingsustainabilitythenew norm,itissurelymovingtoward achievingit.Whileviewsaboutthe companyoritsCEOmaydiffer, whenitcomestoEVs,itwouldnot beanexaggerationtosaythatthis is'TheBrand'thatingrainedthe beliefintheheartsofpeople that—thefuturecouldbeelectric.
2023’S
Introduction:SuccessfulSoftware
Development
Thesoftwaredevelopmentindustryisa dynamicandever-evolvingfieldthat requirescompaniestobeontopofthe latesttrendsandadvancementsto remaincompetitive.Withnew technologiesandinnovationsemerging onaregularbasis,itcanbechallenging forcompaniestokeepup.However, it’sessentialforcompaniestostay informedandadapttochangesinorder tosucceed.Inthisarticle,we’lldive intothetopstrategiesforsuccessful softwaredevelopmentin2023. We’llexplorethelatesttrends,best practices,andcutting-edge technologiesthatcompaniesshould embracetostayaheadofthecurve. Whetheryou’reaseasonedsoftware developerorjuststartingout,this articlewillprovidevaluableinsights andguidanceforhowtosucceedinthe fast-pacedworldofsoftware development.
So,buckleupandgetreadytodiscover thetopstrategiesforsuccessful softwaredevelopmentin2023:
1.EmbraceAgileMethodologies
Agilemethodologieshavebeena game-changerinthesoftware developmentindustry,andthey’rehere tostay Agileapproaches,suchas ScrumandKanban,allowteamsto quicklyrespondtochangesanddeliver high-qualitysoftware.
2.FocusonUserExperience(UX)
Userexperience(UX)shouldbeatthe forefrontofallsoftwaredevelopment projects.Companiesmustprioritize theirusers’needsanddesignsoftware thatmeetstheirexpectations.Investing inUXresearchandtestingcanleadto betterengagementandhighercustomer satisfaction.
3.UtilizeCloudComputing
Cloudcomputinghasrevolutionized thewaysoftwareisdevelopedand deployed.Byleveragingcloud services,companiescanreducecosts, increasescalability,andimprove security.FromAWStoMicrosoft Azure,thereareplentyofcloud servicestochoosefrom.
4.EmpowerYourTeamswith Automation
Automationistransformingthe softwaredevelopmentindustry,and companiesmustembraceit. Automatingroutinetasksfreesup teamstofocusonhigher-valuework andhelpstoreducetheriskoferrors. ToolslikeJenkinsandGitHubActions aregreatoptionstoconsider
5.CollaboratewithRemoteTeams
WiththeCOVID-19pandemic,remote workhasbecomethenormformany teams.Toremaincompetitive, companiesmustdevelopstrategiesfor effectiveremotecollaboration.Tools likeSlackandMicrosoftTeamshave madeiteasierforremoteteamsto communicateandworktogether
6.InvestinCybersecurity
Cybersecurityisagrowingconcernfor companies,andsoftwaredevelopment teamsmustprioritizeit.Fromsecure codingpracticestoregularsecurity audits,therearemanywaystoreduce theriskofcyberattacks.
7.TurntoBespokeSoftwareLondon forCustomSolutions
Forcompaniesthatrequirespecialized softwaresolutions,bespokesoftware Londonproviderscandelivercustom softwarethatmeetstheiruniqueneeds. Bypartneringwithatrustedprovider, companiescanachievetheirgoalsand achieveacompetitiveedge.
Conclusion:
Softwaredevelopmentisarapidly evolvingfield,andcompaniesmust keepupwiththelatesttrendsand advancementstoremaincompetitive. Byembracingagilemethodologies, focusingonUX,leveragingcloud computing,automatingtasks, collaboratingwithremoteteams, investingincybersecurity,andturning tobespokesoftwareLondonproviders, companiescanachievesuccessin2023 andbeyond.
PRODUCT REVIEW
Founder: Uwe Kreuter
Founded: 1991
Headquarters: Frankfurt, Deutschland
No. of Employees: 50+
Website: www.cct-solutions.com
ContactPro® Review
Overview:
CCT is leading the way in multiexperience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments. This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efcient relationships with their customers.
BackgroundofCCT:
CCTservescustomersaroundthe globe.Focusedonmidsizedandlarge organizationswantingtoachievea competitiveadvantagewith individuallydesignedcommunication andcontactcentersolutions.CCT ContactPro®isapowerfuland scalableomnichannelcontactcenter solutionwithanexcellentagent desktopandintelligentautomation functionality.Enablingefficient servicesforanexcellentcustomer experience(CX).
Ouremployeesarecertifiedexperts. Constanttrainingandeducationaswell asknowledgetransferwithour partnersassureprofessional implementationandexcellentsupport. Customspecificimplementations providethebestpossibleintegrationof existingsystemsandnewcomponents. Enablingdemand-orientedactivation ofinnovativefunctionsandservices.
TofulfillindividualrequirementsCCT offerstailoredsupportandmanaged service.
Ourexpertsareavailable24by7to assistandhelpclientsortodeliver proactiveservices.Inourprojectswe useprovensystemsandsolutionsfrom well-knownvendors.Toassurebest serviceforourclients,ouroperation andsupportstructureisalignedwith theprocessesofourkey-partners.
ProductDetails:
CCTContactPro®(CP)istheperfect solutionforautomationandtheagent desktopinanomnichannelcontact centerenvironment.Contact-Pro® empowersagentstoefficientlyserve customersintoday'sdemandingworld ofomnichannelcommunication.The state-ofthe-arttechnologysolution helpsleverageexistinginfrastructure whiledecreasingcontactcentercosts andincreasingcustomersatisfaction.
Theflexibleandadoptabledesktopin combinationwithautomationand integrationcapabilitiesenables efficientserviceswiththebest availableresourcesattherighttimeto deliveranexcellentcustomer experience(CX).Higheragent productivity,therightinformationfora successfulcustomerdialogand reducedover-headthroughautomation increasetheagentproductivity, Customerjourney,CRM/ERPsupport, Reporting&Analytics.Increased customersatisfactionandCX, Consistentinformationthroughall mediachannelsandintegrationofselfservicesystemswithAIdriven automationincreasecustomer satisfaction.
Optimizedworkflowsandnew services,aworklistconceptand configurablefunctionsprovidea flexiblealignmentwithdesired workflows.Itenablesaneasy implementationofnewservices. Inbound,outbound,call-backand omnichannelhandling.CCT ContactPro®supportsblendedinbound andoutboundinteractionsincluding call-back.Tooptimizethecustomer experienceCPoffersfullomnichannel capabilities.
OtherProminentFeaturesofCCT
ContactPro®:
Ÿ StrategicConsulting
Ÿ SolutionDesign
Ÿ Systemintegration
Ÿ SoftwareDevelopment
Ÿ CustomizedTraining
Ÿ CloudandManagedServices CCaaS
Ÿ CommunicationPlatformasa ServiceCPaaS
Ÿ CCTContactProUnifiedDesktop
Ÿ Omni-ChannelSoftware Solution
Ÿ VoiceManagementincl.CTI
Ÿ Voice Recording/Compliance/Quality
Ÿ RealtimeAnalytics/Agent Coaching
Ÿ Outbound&AgentScripting
Ÿ EmailManagement
Ÿ Mobile&WebChat Management
Ÿ MobileBusinessChat
Ÿ SMSIntegrations
Ÿ ConversationalAIIntegration Cognigy/Google
Ÿ GoogleDialogFlowIntegration
Ÿ PCICompliancecertified
WhyPeopleShouldUseYour Product?
Ÿ IncreaseyourAgent productivity,optimizeyour Agentengagement“happiness” withahighlyefficientUnified AgentDesktopWorkspace
Ÿ Reduceaveragehandlingand reducethecostspercontactsby 30-50%,reducecostforagent training.Increasethefirst contactresolutionrate.
FrequentlyAskedQuestions:
HowisCCTbetterthanother solutions?
CCTensuresmulti-experience customerengagementsolutions. Thesoftwareadaptseasilytothe changingcustomerexpectations, thusdecreasingcontactcentercosts andprovidingefficientrelationships withtheircustomers.
HowdoCCTSolutionsoperate?
CCTSolutionsoperatein4basic steps-
1.Purchaseorrent–Weadapttothe financingpossibilitiesofyour company
2.Subscriptionsmodels–Usage-based subscriptionmodelssupportcloudbaseddeployment.
3.ManagedService–SimplyletCCT operatethesysteminacomputer centerwiththehighestsecurityand availabilitystandards.
4.LifeCycleManagement–CCT managesyourcontactcenter,agent productivityimprovementsandthe ongoingoptimizationofthecustomer experienceinallprojectphases.
Categories:
ACD/Omnichannel/UnifiedDesktop /IVR/ERMSSelf-Service/ KnowledgeManagement
WorkforceManagement/Dialer/ Outbound/ConversationalAI(Chatbot, Voicebot)Reporting/
CustomerAnalytics/KPI´s/Robotic
ProcessAutomation/Distance Learning/WebBasedTraining
InstantMessengerCRM/Customer ServiceSoftware/Chat/Videochat/ Co-Browsing/Remote
VisualQuality-Management
Costing:
SubscriptionPricingbetweenBasic Package40–PremiumPackage80 USDperconcurrentAgentpermonth
*TermsandConditionsApply