BFFF The Bulletin Nov-Dec

November/December 2015

Annual Awards

2016 Call For Entries

Supply Chains Take The Strain

Great Christmas Bake Off

Perfect Sharing Platters

Preface Special Report Industry News Diary Dates Health & Safety New Products New Member Profiles Technical & Legislative

The Bulletin November/December 2015

Annual Awards

2016 Call For Entries

Supply Chains Take The Strain

Great Christmas Bake Off

Perfect Sharing Platters

Preface Special Report Industry News Diary Dates Health & Safety New Products New Member Profiles Technical & Legislative

THE BULLETIN I NOV/DEC 2015

CONTENTS

PREFACE & BFFF NEWS

05

NEW PRODUCTS

10

NEWS

12

British Frozen Food Federation Registered office: Warwick House, Unit 7, Long Bennington Business Park, Main Road, Long Bennington, Newark NG23 5JR. A company limited by guarantee. Registered in England and Wales No: 7687541 T 01400 283090 W www.bfff.co.uk Chief Executive: Brian Young Bulletin Manager: Becky Dobb

FEATURE

21

LOGISTICS DIRECTORY

25

HEALTH & SAFETY

52

TECHNICAL & LEGISLATIVE

56

NEW MEMBER PROFILES

58

DATES FOR YOUR DIARY

63

Contributors: Joanna Hancock and Su Dakin Advertising Manager: Kate Miller T 01780 763841 M 07933 704270 E katemiller@bfff.co.uk

The Bulletin is published bi-monthly by the fabl for the British Frozen Food Federation. the fabl is a marketing and publishing agency specialising in strategic brand development, design, engaging content creation and innovative, cross platform delivery. the fabl Nesfield House, Broughton Hall Business Park, Skipton, Yorks, BD23 3AE T 01756 636 777 W www.thefabl.com Managing Director Mags Walker Editor Sarah Hardy

THE BULLETIN I NOVEMBER/DECEMBER 2015 3

BFFF 2016 Annual Awards THE BFFF ANNUAL AWARDS is now entering its 29th year and what better platform to have one of your winning products recognised by all of the great and good within the food industry.

The Awards have been launched and the deadline for entries is: FRIDAY, 4TH DECEMBER 2015 Have you got a new, exciting and innovative product that hit the retail or foodservice market in 2015? If yes - we would love to receive your entry!

For further information and application form, please contact Becky Dobb on: 01400 283095 or email: beckydobb@bfff.co.uk

PREFACE

The Bulletin

Preface by Brian Young,

PREFACE

Chief Executive

The next two months are critical for our members in delivering and achieving sales in the peak selling season. It is also a busy time here for us at BFFF with our fabulous Annual Luncheon being held at the London Hilton on Park Lane, and our AGM and the time of the year when the board reflects on how effective we have been as a board, chairman and chief executive.

IT IS ALSO A significant time for the team at BFFF in terms of our key players. I am really sorry to say goodbye to Su Dakin who has been an incredibly valuable asset to us and to our members during her time with us. She has moved our technical service on by leaps and bounds.

A recruitment process is now underway, but I am pleased to advise that we have interim cover on a part-time basis from Martin Forsyth, previously of Bidvest Foodservice. Martin has committed to support us from just before Su leaves, for his induction, and then for three months. He has served on the BFFF Technical Expert Group for many years and has worked at a senior level both in retail and wholesale and is ideal interim cover. Martin can be contacted at martinforsyth@bfff.co.uk or on 01400 283094.

At the same time I am delighted to welcome Paul Murray, our new head of commercial, into the fold. Paul has vast industry knowledge, particularly on the catering and foodservice side, which will be invaluable to us as we drive the Federation forward.

I look forward to seeing many of you at our Annual Luncheon or the Industry Forum between now and Christmas and I would like to wish everyone every success in the run up to the festive period.

Hopefully we will all enjoy a wonderful Christmas and a very prosperous New Year.

Save The Date - AGM The BFFF’s Annual General Meeting takes place at 10.45am in the Crystal Palace room at the London Hilton on Park Lane on Tuesday November 24 2015. The purpose of the AGM is to elect the Board for the coming year, elect the Audit Committee and to approve and adopt our annual accounts. It is important for members to attend to represent their companies and the interests of the Federation. If you are unable to attend please do complete and return the proxy form on behalf of your company which will be circulated to you shortly.

2016 Awards Launched I am delighted to announce that our Annual Awards for new products has been launched this month. The 2016 Annual Awards will once again seek to recognise, reward and publicise the terrific quality in frozen food and ice cream.

BFFF members are, through their vision and commitment, developing and producing new products each year that meet and exceed consumers’ and caterers’ expectations in taste, innovation, quality and convenience.

The retail products are judged by panels of consumers throughout the UK and catering products are judged by an expert panel from the Craft Guild of Chefs. The winners are announced on the night of the BFFF Gala Dinner Dance on Thursday June 9 2016.

We are also pleased to advise that the Yearsley Group once again will be sponsoring the Retail Awards and NewCold will be sponsoring the Catering Awards. Our thanks go to Harry Yearsley and Jonathan Baker of Yearsley and Bram Hage and Ray Perry of NewCold for their continuing support.

We hope you will be one of the companies winning the accolades on that evening and we look forward to receiving your entries by no later than Friday December 4 2015. Make sure you don’t miss out on this fantastic opportunity and process your entries on time.

THE BULLETIN I NOVEMBER/DECEMBER 2015 5

EVENTS

The Bulletin

Getting Down to Business

Save the Date - BFFF Annual Business Conference and Exhibition March 1 THE 2016 BFFF Business Conference and Exhibition will take place on Tuesday March 1 at the Chesford Grange Hotel in Kenilworth with a stellar line up of business speakers.

Futurist and global change guru, Patrick Dixon is the morning keynote speaker and will kick off the conference with a presentation on ‘How Innovation and Technology will Help Shape our Future’. Confirmed speakers include Ali Hannaford, Paramount 21, Andrew Selley, Bidvest Foodservice, Ian Stone, apetito and Tesco’s Sarah Bradbury.

after her husband fell ill and was winched from the boat mid-race.

This year’s conference has space for 250 delegates. Historically the conference attracts a high calibre of business people including producers, wholesalers, retailers and foodservice industry representatives - and places fill up fast. Anyone who is anyone will be at this fabulous event.

The afternoon’s topic is ‘The Brave New World’ post the general election. Speakers include James Walton from IGD and editor of The Grocer, Adam Leyland. We are also awaiting confirmation from Defra of the availability of a government minister as a speaker.

There are a number of delegate packages on offer in addition to attendance at the conference itself. These include pre-conference dinner and delegate, and conference dinner and exhibitor packages. The conference is a superb opportunity to network and discuss current issues in the industry and gives exhibitors a wonderful opportunity to promote their products and services.

Rower Debra Searle will close the conference as our 2016 inspirational speaker. Debra rowed single-handedly across the Atlantic

For anyone associated with the frozen food industry, this is the business conference to attend.

Book your place now by emailing hazelcranidge@bfff.co.uk If you are interested in exhibiting, please contact katemiller@bfff.co.uk Don’t miss the business conference that’s designed just for you!

“The BFFF Conference held at Chesford Grange is without any question of a doubt a superb networking event that enables any of us engaged within our industry to better understand the issues and opportunities that we face whether you are a manufacturer, operator or distributor. A superb gathering of presenters and panellists.”

Andy Kemp, Bidvest Foodservice.

Join us at Food Matters BFFF HAS TAKEN a stand at this year’s Food Matters Live on November 17-19 at London ExCel. Over 400 exhibitors are taking part in this event including ingredients’ suppliers, manufacturers, foodservice pro viders, and world class research and academic bodies.

There’s a three-day education programme which includes a stellar line up of over 6 THE BULLETIN I NOVEMBER/DECEMBER 2015

400 speakers, 17 live debates, and 80 practical

experts in the food industry in the exhibition

and applied seminars.

and during the education programme.

Food Matters Live is an annual event which

BFFF will be on Stand 350. Please drop by and

tackles one of the most important challenges of our time: the relationship between food,

bring your colleagues and associates.

health and nutrition. Delegates will be able

For more information, visit

to pick the brains of leading companies and

www.foodmatterslive.com

Cold store operations?

Your cold store operations leave no room for half measures. Choosing UniCarriers, you’ll get advanced trucks, born and raised to deal with the toughest material handling conditions on the planet. And to ensur the-art heated cold store cabins and the industry’s most ergonomic working environment combine for optimum performance during the whole shift. Want more heat from your cold store operations? We’re happy to support.

unicarrierseurope.com

Go

mini mad &

maximise your margin

5

mini

Because is

mini the new

moments

big

Go mini mad for our NEW

Mini Signature Selection

combining on-trend and dessert-inspired flavours in a handy selection pack.

A choice of delicious, indulgent pleasures you’ll want to repeat a couple of bites later.

To find out more call 01276 850500 or visit www.schulstadbakerysolutions.co.uk

Cherry Chocolate Coronet

Toasted Coconut Swirl

Strawberry Shortcake Crown

Salted Caramel Plait

Lemon Cheesecake Coronet

NEW PRODUCTS

A Festive Platter SNOWBIRD FOODS has launched a festive hamper. Perfect for caterers and ready meals manufacturers, it’s packed with seasonal specials from its fully cooked and frozen

product range. The hamper includes a 50g Vegetarian Stuffing Ball, which features chestnut mushrooms, candied orange peel, cranberries, pumpkin and sunflower seeds and herbs and spices, including basil, oregano, cinnamon, ginger and nutmeg. Bramley Apple Stuffing – predicted to be a huge Christmas seller – is also listed, plus Poppers, the 12g flavour-filled balls – perfect for a buffet! And Christmas wouldn’t be Christmas without the classic sausage, so Snowbird’s award-winning 60g Gourmet Lincolnshire (made with breed specific outdoor bred pig meat drawn from single source Farm Assured holdings) is included, plus its wide selection of Gourmet Plus Sausages, all with a meat content of 90% plus.

For more information visit www.snowbirdfoods.co.uk

Roll Into Christmas ARTISAN-BAKER Speciality Breads has rolled out a new Christmas range. The freshly-frozen offerings include a mixed selection of Mediterranean Rolls and two new indulgent teacakes; Luxury Cranberry Teacake and Mini Spiced Teacake. Available to the UK foodservice sector, they are targeted at the pub, cafe, restaurant, leisure and hotel sectors. The Mediterranean selection includes a Mini Walnut Tin Loaf, Sundried Tomato & Basil Finger, Sunflower & Honey

Roll, a Rosemary Focaccia Knot and a ThreeGrain Seed Finger Roll – all perfect for filling, dipping, soups, table bread and Christmas parties. Available in a 75-unit case (mixed selection 5 x 15), the approximate cost per unit is 40p. The Luxury Cranberry Teacake comes in a 45-unit case and the Mini Spiced Teacake in a case of 60.

For more information visit www.specialitybreads.co.uk

The Bulletin

Healthy, Easy Teas BIRDS EYE has launched two new exciting products: Stir Your Senses Risotto Primavera and Wholegrain Chicken Grill. Stir Your Senses Risotto Primavera is the first vegetarian offering in the range, combining a creamy risotto with a selection of tasty vegetables including peas and champignon mushrooms and can be easily prepared in a pan, from frozen to plate in just 10 minutes. Wholegrain Chicken Grills are made with 100% chicken breast and coated in 100% wholegrain breadcrumbs.

They contain no artificial colours, flavours or preservatives, and provide consumers with delicious alternatives to the usual mid-week meals.

For more information visit www.birdseye.co.uk

Super Scottish Scampi BRAKES HAS launched the first wholesale range of 100% Scottish scampi. Made using only Scottish langoustines, landed, produced and packed in Scotland by Brakes’ partners Dawnfresh, the great tasting, high-quality product will enable caterers to maximise sales and build customer loyalty.

The Scottish scampi range includes six products with formed whole-tail and single whole-tail scampi options. The Dawnfresh development chef team has created menu and serving suggestions to show how versatile 10 THE BULLETIN I NOVEMBER/DECEMBER 2015

the product is. Andrew Crawford, category manager at Brakes, says, “Scampi is a firm British favourite so it brings us huge pride to be able to offer our customers great tasting scampi with a truly unique provenance message. The new product tiering structure also makes it easier than ever before for caterers to identify the right scampi for their business and we are confident we can offer a product to meet any customer’s needs.”

For more information visit www.brake.co.uk

Get Your Jackets On! RESPONDING TO customer demands for great tasting, healthy foods, McCain Foods has added large and tasty jacket potatoes to its offering. McCain Signatures Jackets are slow baked to deliver a crispy skin, a fluffy texture and fresh oven-baked flavour, in under 15 minutes. Ideal for caterers to maximise sales and keep customers happy and coming back for more, the frozen jackets speed up service, reduce prep costs and waste.

A Festive Solution CREED FOODSERVICE has launched its Christmas range to help chefs with their festive menu. Developed in partnership with Creed’s executive development chef, Rob Owen, it contains new products plus a selection of easy to use and profitable recipe ideas for starters, mains, desserts and party planning.

“From my experience in the trade, I know that it is challenging to develop Christmas menu ideas each year that are profitable and can be finished consistently by the team,” said Rob. “I would usually seek a number of core products from Creed Foodservice, and finish them inhouse before serving so that I could make the dish my own. This is the approach I have taken with the new Christmas range and I hope other chefs will be inspired by some of the simple but effective concepts we have developed.”

For more information visit www.creedfoodservice.co.uk

Say Cheese!

For more information visit www.mccainfoodservice.co.uk

Spicing Up Takeaways TAPPING INTO the £4.2bn takeaway market, Kerry Foods has launched the first branded takeaway range of ethnic frozen ready meals (FRM). The Sharwood range – already a market leader in Indian, Chinese and Asian foods – is designed to add a new meal occasion for current consumers, and recruit and attract new consumers. The range consists of 10 mains and two rice side dishes, offering consumers the choice to mix and match favourite takeaway dishes.

and something everyone can enjoy and share together.

For more information visit www.sharwoodsfrozenreadymeals.co.uk

The Sharwood’s Takeaway range is a perfect Saturday night ‘eat in’ meal solution designed specifically to embrace consumer needs for quality ingredients, choice, value for money

THE TREND for snacking and eating on the go continues to grow. Sales of in-store bakery (ISB) savouries have risen in the UK by 6.9% over the last year to £15.7m. And thanks to Lantmännen Unibake UK’s new Cheese Swirl – launched under its Schulstad Bakery Solutions brand – consumers now have the perfect grab and go snack to cure those hunger pangs!

Ian Harris, head of marketing, Lantmännen Unibake UK, says: “We know that consumers are looking for more indulgent snacks and our new Cheese Swirl is the ideal grab and go option throughout the day. We’ve brought this delicious, savoury, hand-holdable product to the market to allow a range of establishments

to benefit from the snacking trend. With the added option to slice, fill and serve the Cheese Swirl as part of a sandwich range, operators can also capitalise on the desire for alternative sandwich carriers, adding choice and versatility to the menu at the same time.”

The Cheese Swirl can be sliced, filled and served as an innovative sandwich carrier or as an accompaniment to soup or cheese.

Available in cases of 42 x 90g pieces, it is supplied frozen and requires just 18 minutes to thaw.

For more information, visit www.lantmannen-unibake.com THE BULLETIN I NOVEMBER/DECEMBER 2015 11

NEWS

The Bulletin

Change For Chalcroft CHALCROFT CAN pat itself on the back after adding a further health and safety accreditation to its portfolio and launching a new website. The specialist construction company has added ISO 9001 and 14001 to its existing ISO 18001 health and safety accreditation, emphasising its position as an employer and construction partner of choice.

ISO 9001 is a certified Quality Management System (QMS) which demonstrates an organisation’s ability to meet the needs of clients and customers in a robust and professional manner. The ISO 14001 was achieved for the same guarantee of quality; the standard sets the criteria and framework for an environmental management system and follows the ‘Plan, Do, Check, Act’ principles in managing environmental aspects and impacts within business.

Two-time Winners

Todd Hallam, Chalcroft’s quality, environmental, health & safety (QEHS) director explained: “Our philosophy is that of nurturing a culture of quality throughout Chalcroft and our supply chain is critical, which is why we’re delighted both to achieve new accreditations and receive renewal of existing certifications – proving that our high standards are consistently upheld.”

The new user-friendly website features photography and case studies to showcase the company’s specialist expertise in sectors from food, beverage and pharmaceutical manufacturing to chill and cold storage. It also highlights Chalcroft’s Small Works and Special Projects divisions, which specialise in maintenance and minor build and securitycritical projects respectively.

For more information visit www.chalcroft.co.uk ICEFRESH FOODS is celebrating again after winning at the Licensing Awards in London.

The specialists in developing licensed ice cream beat off tough competition at the Grosvenor House Hotel on the September 15 to be crowned Best Licensed Food or Drink in the category range for Minions Ice Creams, Lollies and Squeezers.

Scott Wilson, brand manager at Icefresh said: “We’re thrilled to have won this prestigious award not only once but now twice; it’s a fantastic achievement to win in such a fiercely competitive category. Over the years we have built up a great portfolio of own label

12 THE BULLETIN I NOVEMBER/DECEMBER 2015

and branded ice cream and frozen desserts including Weight Watchers, Peppa Pig and Star Wars and we’re delighted that our Minions ice creams have been so popular.”

The company took the title in 2013 for its Star Wars lollies range. The Licensing Awards brought over 1,400 retailers, licensees and licensors together covering all aspects of the UK licensing industry such as retail, product and property – the largest event in its history, to celebrate the industry’s highest achievers.

For more information visit www.icefresh-foods.co.uk

Thinking Ethically FROM JANUARY 2016 all staff working at apetito will earn the Living Wage (as established by the Living Wage Foundation). Over 82% of apetito’s employees are already paid at least this amount, including all staff at its production and distribution sites in Trowbridge and Portbury.

apetito CEO Paul Freeston says: “We believe strongly that supporting the Living Wage is quite simply the right thing to do; it improves our employees’ quality of life, but also benefits our business and society as a whole. We are also committed to obtaining accreditation from The Living Wage

Foundation, which recognises and celebrates the leadership shown by Living Wage Employers across the UK.” The company, a leading food provider in the health and social care sector, has also joined the Ethical Trading Initiative (ETI) as a Foundation member, a leading alliance of socially-conscious companies, trade unions and NGOs that are committed to promoting and respecting workers’ rights around the globe. ETI member companies adopt the ETI Base Code, which is an internationally recognised code of labour practice. Member companies are expected to demonstrate a clear commitment to ethical trade, integrate ethical trade into their core business practices and work with suppliers to drive year-on-year improvements to working conditions.

For more information visit www.apetito.co.uk

Support For Refugees THE UNITED NATIONS High Commissioner for Refugees (UNHCR) is being supported

by CHEP to conduct an in-depth study of its global supply chain network to increase efficiency and reduce costs. CHEP’s Plant Network Optimization (PNO) Team is running the study, which is reviewing the current state of UNHCR resources to reduce the lead time required to service refugee camps. The study will be completed by late 2015 with findings and recommendations presented to UNHCR shortly afterwards.

Vicente Escribano, head of UNHCR’s supply management logistic service, said: “The efficiency of our supply chain is often literally a matter of life and death to the refugees and families we serve, so any improvements we can make could have a massive impact. We approached CHEP as a global supply chain leader to ask if they would evaluate if and how improvements could be made to improve our logistics and associated costs. Working with CHEP is a great opportunity for

UNHCR and CHEP providing its resources and expertise on a voluntary basis is a real bonus.”

The world’s leading provider of pallet and container pooling solutions has also renewed another three-year contract renewal with international biscuit manufacturer United Biscuits (UB) for more than three million pallet movements annually. CHEP has been supplying UB since the 1970s.

For more information visit www.chep.com

AT A GLANCE Talking Turkey!

Bernard Matthews has renewed its contract with XPO Logistics for the management of its national frozen storage facility and distribution, and its seasonal turkey distribution.

£4m Turnover for Harlech Harlech Foodservice has added £4 million to its annual turnover thanks to the purchase of a local butchers and the launch of Bwydlyn-branded meat after advice from partners Fairway Foodservice.

Tough Cookies Yearsley Group fielded a 13 member team in the Tough Mudder challenge in Cheshire to help raise £60,000 to celebrate 60 years in business. Team Yearsley was led by directors Harry Yearsley, Jonathan Baker and Tim Moran.

We Are Family!

Aviko is providing operators with insights into the profitable and growing familydining-out-of-the-home market that last year notched up 3.18 million visits.

Proof is in the Pudding Holland’s frozen category is growing thanks to its Steak and Guiness frozen pie and pudding range – with a 3.1% increase in market share and an overall 20.1% YOY value growth in the individual frozen pie category.

THE BULLETIN I NOVEMBER/DECEMBER 2015 13

NEWS

The Bulletin

We Are Family!

Tough Cookies Team Yearsley before taking on the gruelling Tough Mudder course. Back Row (L to R) Stephen Maskell, Tim Nicholson, Todd Yearsley, Pete Royle, Will Maycock and Tim Moran. Front Row (L to R) Harry Yearsley, Joe Yearsley, Neil Dunn, Rachel Nicholson, Rachelle Carter, Jonathan Baker, Charlie Baker and John Hodgson

YEARSLEY GROUP proved it’s not just business that they are good at after 13 members of staff swapped the cold store for a 12-mile muddy adventure! The team competed in the Tough Mudder challenge in Cheshire to help raise £60,000 to celebrate 60 years in business. Team Yearsley, led by directors Harry Yearsley, Jonathan Baker and Tim Moran, took on the infamous cry baby, arctic enema and electroshock therapy along with 23 others obstacles, to complete the course in less than five hours.

Managing director, Harry Yearsley said: “Tough

Mudder certainly lived up to its reputation of being one of the toughest fitness events on the planet, but with amazing team work, camaraderie and knowing it was for a great cause, we all helped each other and eventually crossed the line together.”

The money raised will be split between the charities, Parkinson’s UK, British Heart Foundation, Cancer Research and Help for Heroes, plus 12 local ones that will be chosen by each of the depots throughout the UK.

Mohammed Essa, general manager UK and Ireland, Aviko, says: “Fries remain the hero of children’s menus and there’s a real opportunity for operators to maximise profits by offering fries with an irresistible point of difference.”

To donate visit http://bit.ly/1KturFs

For more information visit www.aviko.co.uk

Lutosa Brand Stays Put CONTRARY TO press reports, Lutosa’s plants in Belgium and the Lutosa brand remain the full property of Lutosa SA (a member of the McCain group). Lutosa SA, formerly owned by a Belgian family, was acquired in 2013 by the Canadian family-owned group McCain. Following that acquisition the European Anti-Trust authorities compelled McCain to stop all commercial activities in the European retail segment under the Lutosa brand. These activities represented close to 2% of Lutosa’s turnover and were subsequently sold to Findus.

14 THE BULLETIN I NOVEMBER/DECEMBER 2015

FAMILY DINING out of the home is a profitable market with 3.18 million visits a year. Aviko is encouraging operators to consider the driving forces behind this trend as research (NPD Group Aviko/Toluna June 2015) shows that the following reasons spur families to eat out: 80% to celebrate a special occasion, 29% to the pub, 67% price and 65% menu choice. Chips feature in the top three dishes parents are most likely to order for their youngsters, served with chicken nuggets (58%), burger (56%) and fish (49%).

As a result of this transaction, Findus acquired the exclusive license to use the Lutosa brand in the European retail segment for a period of seven years. Lutosa SA continues to sell and develop the Lutosa brand in all other market segments across the world. The recent takeover of Findus by Nomads Foods in no way impacts the two Belgian Lutosa production sites and its 800 staff.

For more information visit www.lutosa.com

AT A GLANCE Two-time Winners

Simply The Best PDQ SPECIALIST COURIER SERVICES has built up a significant courier fleet and now runs what it reckons to be the best and most reliable combination of vehicles for this type of specialist operation. The North-West based company has added a further seven vans and trucks – exclusively Mercedes and all fitted with Carrier Transicold refrigeration systems using the latest state of the art temperature monitoring and tracking equipment supplied

by Seven Telematics.

PDQ’s business development manager Luke Devlin explains: “Temperature is at the heart of everything we do at PDQ, all our deliveries are temperature-critical and the need for

real-time perfect information is paramount.

From day one of our business, we have specified Seven’s Transcan 2 temperature monitoring equipment and Cool Track remote tracking as standard equipment on every vehicle as we believe it is by far the best and most effective telematics system in the business.”

PDQ won the ‘Refrigerated Courier of the Year’ Award at the annual TCS&D Awards. PDQ also has Seven’s Cool Track system fitted on all the static fridge/freezers based at the company’s depot in Hemel Hempstead.

For more information visit www.seventelematics.co.uk

Talking Turkey!

BERNARD MATTHEWS has renewed its contract with XPO Logistics for the management of its national frozen storage facility and distribution, as well as its seasonal fresh warehousing operations, for a further three years. The contract renewal recognises XPO’s excellent service levels and close collaboration with the UK’s largest turkey farmer and suppliers.

George Youngs, Bernard Matthews’ general manager for agriculture (operations and

logistics) said: “XPO Logistics has more than justified our decision to work with them over the past three years – they’ve done everything they said they would, and more. The ability and attitude of their team is both a credit to them and an asset to us, and we look forward to continuing our good work with them over the next three years.” XPO Logistics is also responsible for the seasonal storage, picking and dispatch of around two million fresh and frozen Christmas turkeys to Bernard Matthews’ major retail and wholesale customers – a highly complex and time critical operation, with extremely short production-to-delivery timescales.

Icefresh Foods is celebrating again after winning at the Licensing Awards in London where it was crowned Best Licensed Food or Drink in the category range for Minions Ice Creams, Lollies and Squeezers.

Thinking Ethically From January 2016 all staff working at apetito will earn the Living Wage (as established by the Living Wage Foundation). Over 82% of apetito’s employees are already paid at least this amount, including all staff at their production and distribution sites in Trowbridge and Portbury.

An Enterprising Partnership Enterprise and Burnt Tree have joined forces under the enterprise flex-e-rent brand to create one of the UK’s largest commercial vehicle rental businesses, operating a fleet in excess of 25,000 commercial vans and trucks, with a combined team of more than 450 employees.

Lutosa Brand Stays Put Contrary to press reports, Lutosa’s plants in Belgium and the Lutosa brand remain the full property of Lutosa SA (a member of the McCain group).

Change For Chalcroft Chalcroft has added ISO 9001 and 14001 to its existing ISO 18001 health and safety accreditation and launched a new website.

For more information visit www.xpo.com THE BULLETIN I NOVEMBER/DECEMBER 2015 15

NEWS

The Bulletin

(left to right) Steve Williams (Thermo King), Mark Howell (Enterprise Flex-E-Rent) and Hal Cruttenden (TCS&D Awards Comedian)

An Enterprising Partnership ENTERPRISE AND Burnt Tree have joined forces under the enterprise flex-e-rent brand to create one of the UK’s largest commercial vehicle rental businesses. Enterprise acquired Burnt Tree a year ago and since then the management team has implemented a considered integration programme to create a single entity. It will continue to operate from its base in Shrewsbury, Shropshire, serving commercial vehicle customers from a regional network of depots that spans the UK.

enterprise flex-e-rent operates a fleet in excess of 25,000 commercial vans and trucks, with a combined team of more than 450 employees. enterprise flex-e-rent managing director Danny Glynn said: “The time is right to unite the businesses under a single brand, enterprise flex-e-rent, which stands for the highest levels of customer service, investment and innovation. The past 12 months have been essential to enable the cultures of these two businesses to come together. Our vision was

to combine the skills of both sets of employees to create a business that was stronger and could deliver an even better service to all our customers. We believe we have achieved that, have a great team in place and look forward to working with our customers moving forwards as enterprise flex-e-rent.” enterprise flex-e-rent, which won the award for Rental and Contract Hire Company of the Year for a second consecutive year at the Temperature Controlled Storage and Distribution (TCS&D) Awards will continue to offer all products and lines of business to commercial vehicle customers including vans, HGVs, refrigerated vehicles and accessible minibuses.

For more information visit www.flexerent.co.uk

XPO Logistics Goes España!

XPO LOGISTICS HAS been selected by Carrefour to manage its online ‘non-food’ store, Carrefour Online, for the Spanish market. Operating out of a new top-grade logistics center in Yunquera de Henares (Guadalajara) with a capacity of over 14,000 sqm, XPO Logistics will initially create 80 direct jobs, planned to double over the next three years. XPO Logistics has implemented and will be managing a unique logistics model designed for Carrefour Online based on a traceability system and a multi-reference 16 THE BULLETIN I NOVEMBER/DECEMBER 2015

product management process.

“This system enables real-time management of an extensive catalog of products with rapid fulfilment, from the placement of the order to its availability to the end customer. This, together with semi-automated packaging lines, operational flexibility and process reliability, will give Carrefour Online’s customers complete confidence that they will receive the order at the right time and in perfect condition,” said Rui Marques,

XPO Logistics managing director Iberia for Logistics Solutions.

XPO Logistics is the leading provider of tailormade solutions to support customers’ online sales, both in Spain and across the entire European market. The company conducts the majority of its European operations through its subsidiary, Norbert Dentressangle SA, in which it holds an 86.25% controlling interest.

For more information visit www.xpo.com

of chilled food per week to ACS&T’s plant in Grimsby where it is frozen.

Ideal Choice ACS&T HAS been chosen by Ideal Foods to supply blast freezing and cold storage facilities to its chilled and frozen fish products.

Ideal Foods, based in Liskeard, Cornwall, is a specialist supplier of whitefish, shellfish and tuna, as well as providing salmon heads and fish bi-products to the Far East and building a presence in the European baby food market.

The ability to offer an ‘end to end’ service was a major reason behind Ideal Foods’ decision to appoint the food logistics specialist. Ideal Foods delivers approximately 120 pallets

“We worked hard to develop the perfect solution for Ideal Foods, and our ability to offer an all-round service was key to our success in winning the contract,” said ACS&T’s managing director Malcolm Johnstone. “Our solution was about understanding their needs and defining a solution with them that meets all the characteristics of their requirements, which included providing space for their employees on site. The blast freezing process allows our customers to safely store large volumes of product, making for more efficient production, reducing waste and increasing their ability to react to sudden market demands. It also results in a better quality product.”

The company has also invested in a cleaner, greener fleet after taking delivery of the first of 12 new Euro six trucks. The trucks are to be acquired over the next operating year and after an initial purchase of two new Renault DTI Euro 6 trucks as replacements, after being impressed by the vehicles’ environmental credentials and operating cost reductions.

For more information visit www.acst.co.uk

AT A GLANCE Newhouse Depot For Brakes Brakes has held an official ceremony to mark the opening of its state-of-the-art, environmentally sustainable Newhouse depot in North Lanarkshire. The 172,000 sqft depot is part of a £125 million investment Brakes is making into its UK operation over the next five years.

Ideal Choice ACS&T has been chosen by Ideal Foods to supply blast freezing and cold storage facilities to its chilled and frozen fish products. Ideal Foods, based in Liskeard, Cornwall, is a specialist supplier of whitefish, shellfish and tuna. .

Seafood Is Strengthened

£4m Turnover For Harlech HARLECH FOODSERVICE has added £4 million to its annual turnover thanks to the purchase of a local butchers back in 2012; which now accounts for approximately 16% of its annual turnover. The North Wales wholesaler invested £400,000 over the past three years and now, Harlech Foodservice’s Bwydlyn-branded meat is one of its main revenue streams, significantly contributing to an overall turnover of approximately £25 million in 2015.

Ian Woodcock, purchasing director for Harlech Foodservice, said: “It all stemmed from a meeting with Fairway Foodservice about five years ago, where Andrew Foskett, joint managing director, and I were presented with research that 16 to 18% of food spend was on fresh meat. It was like a eureka moment for us.

Young’s Seafood has appointed Reed Boardall to be its logistics partner for collection, storage and delivery. The new contract comes off the back of a very successful chilled operation which has been running for several years and assistance given to another Young’s site, Pinneys of Scotland.

After carrying out some further research into how to actually add fresh meat to our services, we purchased a local catering butchers business in Pwllheli. It’s taken us almost four years to get to where we are now and has taken a lot of time and resources, but it’s been fully worth the effort. Since buying the butchery, its turnover has grown from £500,000 to more than £4 million this year, with a projected turnover of £10 million by 2020”.

For more information on Fairway Foodservice, visit www.fairwayfoodservice.com

Support For Refugees The United Nations High Commissioner for Refugees (UNHCR) is being supported

by CHEP to conduct an in-depth study of its global supply chain network to increase efficiency and reduce costs.

The study will be completed by late 2015 with findings and recommendations presented to UNHCR shortly afterwards.

THE BULLETIN I NOVEMBER/DECEMBER 2015 17

NEWS

The Bulletin

Butt Goes Central! stock rotation and cash flow. The smooth transition of business and earlier than expected business increments the Central Foods sales team has delivered shows we made the right decision appointing them as our exclusive UK distributor. We know they offer more routes to market than anyone else and their reputation for professionalism, quality and integrity matches our own. They really are making our life easier!”

CENTRAL FOODS HAS won the exclusive frozen foodservice sales and distribution business for Butt Foods, the Nottinghambased, BRC approved manufacturer of craft-baked bread and bakery goods.

David Williams, managing director of Butt Foods said: “Our new partnership with Central Foods means customers can now purchase our more specialist lines, and existing products, in smaller quantities, helping their

Butt Foods is renowned for being ahead of the game when it comes to creating top quality, tasty, original bread products.

Responsive to upcoming trends, passionate about high quality and quick to respond with short production runs. Butt Foods has now teamed up with Central Foods to provide a flexible and bespoke sales and distribution service for customers.

For more information visit www.centralfoods.co.uk

Middle Eastern Promise DAWN FOODS HAS expanded its portfolio of quality certification marks. The bakery ingredients and finished sweet bakery products suppliers to high street and plant bakeries, retail and foodservice markets worldwide has secured Halal Certification for all products manufactured at its bakeries in Evesham UK and Steenbergen in The Netherlands. Halal certification is an increasingly important requirement for Dawn customers across Europe as well as its expanding airline business and export business in the Middle East.

Ralitza Gilbert, quality manager UK said, “Halal and Kosher are increasingly important as retailers and the foodservice sector seek to meet the religious and ethical beliefs of today’s modern consumers. We are delighted to have been audited and certified as Halal compliant.

We are Vegetarian-suitable for all products manufactured at Evesham and can perform Kosher productions and certifications if required, for certain products manufactured at Evesham”.

18 THE BULLETIN I NOVEMBER/DECEMBER 2015

As well as the BRC Global Standard for Food Safety (Grade A) at Dawn UK and Ireland, Holland, Belgium, France, Germany, Hungary and Portugal, and certification against client specific quality management systems, Dawn holds RSPO (Round Table on Sustainable Palm Oil) certification and UTZ Chain of Custody for Cocoa supply.

For more information visit www.dawnfoods.co.uk

Newhouse Depot For Brakes

From left to right: Ken McMeikan, Group Chief Executive at Brakes, Gavin Whitefield CBE, Chief Executive of North Lanarkshire Council and Richard Lochhead MSP, Cabinet Secretary for Rural Affairs, Food and the Environment.

BRAKES HELD an official ceremony to mark the opening of its state-of-the-art, environmentally sustainable Newhouse depot in North Lanarkshire, which was attended by Richard Lochhead MSP, cabinet secretary for Rural Affairs, Food and the Environment, Gavin Whitefield CBE, chief executive of North Lanarkshire Council and Brakes Group’s CEO, Ken McMeikan. The 172,000 sqft depot is part of a £125 million investment Brakes is making into its UK operation over the next five years.

Ken McMeikan, CEO of Brakes Group, said: “As the largest foodservice supplier in Scotland, the opening of the new depot exemplifies our continued commitment to Scotland. Newhouse shows our dedication to delivering an outstanding service-based experience, which aims to help our customers thrive. We are committed to reducing energy emissions wherever possible and are very proud that the opening of Newhouse is another fantastically streamlined and efficient facility which continues to make Brakes depots the most sustainable in the foodservice industry.”

For more information visit www.brakesgroup.com

Seafood Is Strengthened AT A GLANCE Middle Eastern Promise Dawn Foods has expanded its portfolio of quality certification marks getting Halal approval for all of its products manufactured at its bakeries in Evesham UK and Steenbergen in The Netherlands.

Peter Knowlson (left) and Paula Towers from Reed Boardall with Chris Law of Young’s Seafood

YOUNG’S SEAFOOD HAS appointed Reed Boardall to be its logistics partner for collection, storage and delivery. The new contract comes off the back of a very successful chilled operation which has been running for several years and assistance given to another Young’s site, Pinneys of Scotland.

Chris Law, logistics manager, Young’s Seafood Limited, says: “This partnership has been slowly developing and Reed Boardall has stepped up every time we have asked them to.

We are impressed by their ability to

respond and are confident that they will take good care of our foodservice customers and deliver the expected performance this area demands.”

Reed Boardall is one of the largest temperature controlled food distribution businesses in the UK, storing and delivering frozen food from manufacturers across Britain, Europe and further afield to all the UK’s best-known supermarkets.

For more information visit www.reedboardall.co.uk

Proof Is In The Pudding HOLLAND’S FROZEN CATEGORY is growing thanks to its Steak and Guiness frozen pie and pudding range. The two-pack steak puddings and pastry topped steak pies have been a roaring success with consumers and has led the company to a 3.1% increase in market share and an overall 20.1% YOY value growth in the individual frozen pie category.

Bill Smith-Coats, sales & marketing director for Holland’s, said: “The Guiness range has achieved strong national distribution and sales since launch and we are delighted our new products are driving category growth.

We are proud to have aligned our 164 years

of traditional baking and cooking techniques with the number one stout in the world and produced an absolute winner.”

The range is ready to eat in minutes from frozen and widely stocked across the major multiples nationwide. Both feature slow cooked prime steak, in rich Guinness stout gravy but the pie includes carrots, parsnips, leeks and mushrooms - topped with a flaky pastry lid.

Produced in Lancashire, Holland’s is one of the UK’s best-loved pie makers, producing a range of delicious pies, puddings and pastries.

For further information visit www.hollandspies.co.uk

XPO Logistics Goes España!

XPO Logistics has been selected by Carrefour to manage its online ‘nonfood’ store, Carrefour Online, for the Spanish market operating out of a new top-grade logistics center in Yunquera de Henares (Guadalajara) with a capacity of over 14,000 sqm.

Butt Goes Central!

Central Foods has won the exclusive frozen foodservice sales and distribution business for Butt Foods, the Nottingham-based, BRC approved manufacturer of craft-baked bread and bakery goods.

Simply The Best PDQ Specialist Courier Services has built a significant courier fleet and has added a further seven vans and trucks – exclusively Mercedes and all fitted with Carrier Transicold refrigeration systems using the latest state of the art temperature monitoring and tracking equipment supplied by Seven Telematics.

THE BULLETIN I NOVEMBER/DECEMBER 2015 19

All our breads are Red Tractor certified — made with 100% British wheat, supporting UK farmers

specialitybreads.co.uk

FEATURE

The Bulletin

Bread: The Next Generation An excellent source of carbohydrate, energy, vitamins, protein and calcium, bread has been a staple food since 7000BC and it’s as popular today as it’s ever been. The Bulletin looks at the evolution of the humble loaf and some of the exciting new artisan breads that are available from the freezer.

As a result of exposure to other cuisines, consumer tastes are becoming more ‘international’ and our taste in bread is no exception. And now, as the UK continues its journey out of the recession, a desire for premium products has returned. When dining out, consumers now expect much more than a bread roll or a white slice.

BREADS WITH A DIFFERENCE Foodservice operators are missing a trick by not investing enough time and thought in the bread products they offer customers with their food – as well as extra profits.

Interesting, unusual and great-tasting baked sundries and sides can encourage customers to spend more and help foodservice companies stand out from their competitors.

Tapping into this opportunity is Butt Foods with its range of artisan-style bakery items that can bring something special to your food offering. The Mazhar folded naan flatbread from Butt Foods, for example, is made with premium ingredients resulting in a soft, moist bread that creates the perfect accompaniment to an Indian dish or an attractive and delicious alternative to bread in a premium sandwich.

Or, to bring the ‘wow factor’ to your customers’ tables, try Butt’s Mega Naan option. At almost two feet long, it’s bound to cause a stir whenever it’s served.

The fastest growing bread category – flatbreads, pittas and wraps – also offers the most variety in shapes and flavours. The new versatile single serve or sharing flatbreads from Butt Foods can either be served as an interesting accompaniment or topped with the ingredients of your choice to make a ‘posh’ pizza! It’s perfect for light lunches or starters.

For something a bit different, there’s a new Lebanese flatbread (known as ‘khoubz’ – the Arabic word for bread). This traditional staple is eaten with every meal in the Arabian peninsula and is very popular for tearing or dipping in soups and stews as its flat surface provides lots of crust.

THE BULLETIN I NOVEMBER/DECEMBER 2015 21

FEATURE CHRISTMAS CRUSTS When it comes to Christmas, there’s nothing like the warming feeling that comes from eating delicious, well-baked bread and sharing tasty baked goods with your nearest and dearest. To make the most of the opportunities offered by the Christmas trade period, it’s worth taking time to re-evaluate the bread offering – and go seasonal.

Peter Millen, managing director, Speciality Breads, said: “Christmas is a time for celebrating and indulging in the best.

Furthermore it is a time when consumers are more willing to pay a premium and treat themselves. To this end, foodservice providers have a fantastic opportunity to up-sell and get customers to trade up but they have to be offering products and dishes with the wow factor.”

Speciality Breads was established in 1996, and provides an ever-growing, premium selection of more than 100 frozen breads, hand-made by the company’s master bakers using Red Tractor certified British flour.

It has launched a new range of frozen bread, perfect for the festive season which includes a Luxury Cranberry Teacake, Mini Spiced Teacake and Mediterranean Rolls, perfect for filling, dipping, table breads and Christmas parties.

Speciality Bread’s new Mediterranean flavoured breads include a Mini Walnut Tin

22 THE BULLETIN I NOVEMBER/DECEMBER 2015

The Bulletin

Loaf, a Sundried Tomato & Basil Finger, a Sunflower & Honey Roll, a Rosemary Focaccia Knot dipped in extra virgin olive oil and a Three-grain Seed Finger Roll all perfect for filling, dipping, soups, table bread and Christmas parties.

Its Luxury Cranberry Teacake is a deluxe version of its traditional teacake. This beauty is bursting with sweet cranberries lifting it to magnificence and making it a sure fire winner at Christmas. For traditionalists, there’s the Mini Spiced Teacake which are spiced to perfection and perfect tasters – fragrant, crisp and delicate.

BRITISH FAVOURITES RETURN Bookings for afternoon tea were up by more than 70% in 2014 so this scrumptious light meal really offers an opportunity that foodservice should grab with both hands all year round. The combination of sweet and savoury delicacies has been delighting the British since the 1830s but now finds itself more popular than ever. Make sure customers are offered some tasty traditional British options and consider playing around with what customers might expect by adding fun flavours or unusual combinations.

Central Foods offers some delicious and interesting options including two different crumpets (standard and luxury) and a readysliced, Luxury Fruited Bread bursting with

sultanas, raisins, orange zest and cinnamon – mouth-watering when toasted and served with butter. To finish your afternoon tea in style, you can’t beat a warm fruit scone with jam and clotted cream – the ultimate afternoon tea essential.

What’s New In Ready Meals New flavours and innovative packaging has made the frozen ready meal market not only an exciting, growing sector, but one that is finally getting the recognition it deserves.

Frozen ready meals have come a long way from the generic chicken curry and rice.

The horsemeat scandal in 2013 may have damaged its reputation, but thanks to manufacturers and retailers putting a greater emphasis on quality, and packaging, and price-conscious consumers recognising the value of frozen ready meals, the sector is finally having its day again.

SPICE IT UP Indian and Chinese food continue to be the most popular takeaway choice, so it was a sensible choice for Kerry Foods to tap into this £4.2 billion market and launch its first branded range of ethnic frozen ready meals in October. Under the established Sharwood name, the 10 mains and two rice side dishes not only spice up the ready-meal category but offer consumers the opportunity to mix and match their favourites.

Charlotte Bourne, FRM brand manager, Kerry Foods comments: “This is a landmark launch for Kerry Foods. The average Brit eats 19 takeaways per year (Kantar World Panel Usage. 52 w/e 19th July 2015). The new Sharwood’s range is designed to tap into this market, encouraging new shoppers into the FRM aisle by offering them a range from a brand they can trust. The Sharwood’s Takeaway range is the perfect Saturday night ‘eat in’ meal solution designed specifically to embrace consumer needs for quality ingredients, choice, value for money and something everyone can enjoy and share together.”

And the need for more zest in a meal has made South American influences a popular choice, from Cajun spices to Mexican – and Middle Eastern flavours are also becoming more popular.

“Consumers are taking an interest in more exotic ingredients, with a recent popularity surge in ancient grains, ready meals now include ingredients such as bulgur wheat and quinoa,” says Emily Sheppard from MDC Foods. “We have developed a range of Mexican products such as a Chicken Fajita Meal, different varieties of Chilli Con Carne and Meals with Cajun spices. Retailers need to ensure that their suppliers are at the forefront of new trends and concentrate on NPD. Consumers trust in frozen ready meals is starting to be restored and once again people are more likely to experiment and try different flavours.”

HEALTHY OPTIONS

Birds Eye has tapped into this market by launching products suitable to mix and match for a mid-week ready meal. Stir Your Senses Risotto Primavera is a tasty vegetarian option that combines a creamy risotto with a selection of tasty vegetables including peas and champignon mushrooms and Wholegrain Chicken Grills are made with 100% chicken breast and coated in 100% wholegrain breadcrumbs. The range contain no artificial colours, flavours or preservatives.

Birds Eye has expanded its Inspirations range with new coated fish products including Breaded Fish Fillets and a Bake Perfect Fish variant. The premium evening meals range also includes Chicken Inspirations with an Irresistible Garlic & Herb sauce and Fish Chargrills with Sunblushed Tomato, Basil and Oregano. New flavours include Mexican Crunchy Tortilla, Chilli and Lime, and the Sicilian Lemon and Pink Peppercorn.

Health is at the forefront of most products these days, and the frozen ready meal market is no exception. Consumers are craving nutritious veg, such as edamame beans, kales and lentils, and protein is high on the agenda too.

“We have seen a slight move away from chicken-based recipes and an increase in meals containing protein such as pulled pork and beef have started to appear in the market,” says Emily. “BBQ pulled pork is everywhere and consumers are very familiar with it now. It lends itself very well to frozen ready meals.”

THE BULLETIN I NOVEMBER/DECEMBER 2015 23

FEATURE

The Bulletin

Food Sharing Takes Off The tastes of UK diners are changing. No longer satisfied with traditional three-course meals, research shows that consumers are moving towards a more informal Asian and Middle Eastern dining style - food sharing.

From platters and tapas to snack selections, food sharing gives diners the variety they crave, as well as better control over portion sizes and cost. The growing popularity of this trend is clear to see, with kudos going to foods such as Sea Products’ Popcorn Shrimp and Farmhouse Potato’s Loaded Skins at the 2015 BFFF Annual Awards.

This is a great opportunity for the frozen food industry. Frozen ethnic mini-snack manufacturer Daloon, for example, has seen

its ranges of Mini Samosas, Spring Rolls and Mexican Snacks prove a hit with pubs looking to create tasty sharing-platter menus. General sales manager Simon Cliff attributes this to the “number of advantages” frozen sharing foods provide, including “cost-effectiveness, portion control and minimal wastage.”

Innovate Foods is another frozen food manufacturer seizing this opportunity. Its range of sharing products is, according to commercial director Tim Page, the answer to “managing margins, quick turnaround, reducing wastage and delighting customers”.

The award-winning company’s portfolio of tasty snacks includes Jalapeno and Red Pepper Mozzarella Sticks, Mushroom Dippers and Sweet Potato Crunchies, among many more.

For sharers with a sweet tooth, Lantmännen Unibake has developed a new Mini Signature collection of Danish pastries including Lemon Cheesecake Coronet, Salted Caramel Plait and Toasted Coconut Swirl. With 80% of all pastry consumption taking place in social situations, head of marketing Ian Harris says that “mini is the new big”, and believes that such small

24 THE BULLETIN I NOVEMBER/DECEMBER 2015

selections are just the thing for consumers demanding “indulgent flavour combinations in fresh new formats”.

With so much on offer from so many innovative manufacturers, it’s clear that frozen foods can really stand out as a top option in a world with diverse, ever-changing preferences. From foodservice to retail, it looks like sharing is here to stay.

LOGISTICS DIRECTORY

The Bulletin

Supply Chains Take The Strain The Bulletin talks to the UK’s leading logistics companies about how the success of the major discounters is shaking up the frozen supply chain and what they are doing to deal with the many challenges facing the industry.

OVER THE PAST few years, the supply chain in the UK’s retail industry has come under increasing pressure. There have been major tensions within the established food retail giants who have been forced to respond to the massive growth – and success – of the discount retailers. This alone has created stress in the supply chain but logistics companies face other challenges including meeting the demands of increasing e-commerce and everdecreasing timelines.

Malcolm Johnstone

Malcolm Johnstone, managing director of food logistics specialist ACS&T, said: “For players in the food supply chain market the past 12 months has seen the growth of small frequent deliveries to reduce inventory costs; the reduction of commitments in forecasts and the fulfilment of orders, and the compression of timelines of orders to furnish sustained planned and assured solutions – all compounding to create a difficult service environment. Pressure from retailers has seen a general passing of cost reduction through the supply chain to producers and their service agents.”

Johnstone, who recently began his second term as president of the Food Storage & Distribution Federation (FSDF), explained that within the temperature control sector, this has led to a shortage of equipment and space at key seasonal times and the challenge of continual cost management allied to service changes which have increased costs.

Outlining the challenges facing the industry when he took over as president, Johnstone cited over capacity of unsuitable buildings, lack of long-term planning due to market insecurity and short term commercial deals, and price structures that are biased towards storage meaning that transportation often becomes a loss leader to attract clients.

He said: “These all drive behaviour which does not foster investment, supply chain efficiency, or partnership with knowledgeable and valued customers. The challenge to us here today is to find new ways to manage facilities that may not be fit for purpose as market conditions change. Bulk high bay warehouses, aligned to production, are not the answer when I am seeing market demand moving away from few SKUs (Stock Keeping Units) and therefore pallet movement, to many SKUs and therefore case picking. It can be difficult for prospective clients to comprehend when the market has been seduced by over capacity and thereby has price points to reflect that state, for them to recognise that over capacity may be operationally ineffective for their particular market needs.”

ACS&T, a subsidiary of Camellia Plc, has expertise in multi-temperature food logistics that goes back nearly a century. Its extensive estates include 12 cold stores, three ambient stores, comprehensive co-packing and blast freezing facilities and large, dedicated and shared-user multi-temperature transport fleets. For ACS&T, operating pressures have meant that Christmas seasonal bookings have moved to being confirmed earlier in the spring.

For 2015, it has had to turn away producers who had planned too late.

ACS&T is responding to the increased demand for smaller, more frequent deliveries by using its less-than-truckload (LTL) fleet based at Wolverhampton. However, the company says the costs of such a change in distribution offsets any inventory savings.

Johnstone explained that distribution is becoming more challenging with traffic congestion allied to longer days through multiple drops, compounded by an industry shortage of drivers. ACS&T is responding to this through the dispersal of fleet through wider satellite geography and has moved stem mileage to night operations. The key is to ensure maximum service availability is possible in the delivery window in the geographic area, he says. Multiple SKUs with case picking to ensure consolidated smaller deliveries of wide ranges requires a complex and demanding operation, one that ACS&T is in a fortunate position to provide.

“ACS&T can provide variable storage mediums with the flexibility of smaller chambers and varied racking, as we see many customers who cannot find their unique requirements from large crane coldstores,” he added. “It is likely that this demand will not abate and creates a continuing demanding service environment.”

THE BULLETIN I NOVEMBER/DECEMBER 2015 25

LOGISTICS DIRECTORY

CHALLENGES AND OPPORTUNITIES

RESPONSIVE PARTNERS

Established in 1955 and headquartered in Heywood, near Manchester, frozen food specialist Yearsley Group has more than 1,200 employees, an annual turnover of around £172m and operates two separate divisions: Yearsley Logistics and Yearsley Food.

Reed Boardall is one of the largest temperature controlled food distribution businesses in the UK, storing and delivering frozen food from manufacturers across Britain, Europe and further afield to all the UK’s best-known supermarkets.

Yearsley Logistics is the country’s largest provider of frozen food logistics. With 13 depots across the UK creating a national cold chain network, Yearsley Logistics offers a 360,000 pallet storage capacity for manufacturers, importers and retailers in the frozen food sector, with a 300-strong fleet of temperature controlled vehicles providing three-day, next-day and just-in-time delivery options. It also offers ambient and freight forwarding services.

Keith Boardall, chief executive of Reed Boardall, said: “Whatever changes we see in the frozen supply chain, our customers’ need for a reliable, responsive cold storage and transport partner remains the same. The ability to consistently provide outstanding service is still key, with our ‘order today, deliver tomorrow’ commitment continuing to be a cornerstone of our offering.

Tim Moran, director, Yearsley Logistics, said: “The rise of the discounters has presented significant opportunity to companies like ourselves who have extremely agile supply chains and well invested strategically placed facilities. We have taken on significant volume in this sector by working alongside the discounters to provide innovative solutions to their growth issues. We are providing traditional storage options alongside high volume store pick.

The fast paced growth of the discounters is pushing the traditional boundaries within our industry and I am sure that this will continue and the major retailers in time will follow suit.”

26 THE BULLETIN I NOVEMBER/DECEMBER 2015

Keith Boardall

“As ever, the availability of products to the consumer is vital to our customers’ continued success. The growth of smaller outlets with less storage space, together with changes in shopping habits resulting in consumers shopping more frequently, mean that food manufacturers and retailers are increasingly dependent on their logistics partner’s ability to provide swift delivery to keep sales moving forward.”

The Bulletin

Reed Boardall operates 24/7 and its 180-strong fleet of vehicles delivers an average of 12,000 pallets a day and it stores around £100m worth of products on behalf of its customers. It is based at a single site in Boroughbridge, Yorkshire, which is the largest of its kind in Europe.

One of its strategies to cope with pressures and stay at the forefront of the industry is investing in renewing its fleet to ensure that its vehicles are modern and efficient. It has just taken delivery of 50 brand new Volvo FH tractors with Euro 6 engines which also feature the latest safety technology.

Howard Gill, managing director of Reed Boardall Transport, added: “As a business that prides itself on our next day delivery promise to customers, we have to have complete confidence in our performance, from the quality of our fleet and state-of-the-art cold storage facilities, to the efficiency of our systems and high standards of service.”

The new tractors will be working with Reed Boardall’s fleet of 300 refrigerated semitrailers, which includes around 78 double-deck trailers, the largest fleet of refrigerated doubledeckers in the UK. STRENGTH TO STRENGTH Magnavale, a major third party logistics organisation, has become one of the UK’s leading temperature controlled storage and distribution groups. Launched in 2013, it has gone from strength to strength and

successfully brought together a group of complementary businesses, including Rick Bestwick, CM North West and Lancaster Cold Store,that offer expertise and a range of services that meet the needs of today’s food retailers and manufacturers.

Stuart Hancock, major shareholder and director of Magnavale, explains: “The UK retail market has transformed considerably in recent years. The continued growth of the discounters, combined with the changing ways that value-driven consumers shop and the growth of e-commerce, means that traditional supply chains that transported goods from manufacturers to retailers have become outdated and have had to change too.

As such, food manufacturers and retailers now require agile, responsive and efficient logistics partners who can deliver what they want, when they want – all without increasing costs or environmental impact.”

He believes that Magnavale is perfectly suited to this new operating environment since it is made up of a set of independent, complementary businesses able to respond to these changes by offering warehousing, distribution and logistics expertise for customers in the food production and retail markets.

Magnavale recently signed a deal with DFDS Logistics, Europe’s largest logistics provider, which has a temperature controlled fleet of more than 500 vehicles to service Magnavale’s customers across the UK and internationally. It is also investing in businesses across the UK and currently owns over 1,500,000 sqft. of warehousing for 200,000 pallets across all temperature regimes.

Rick Bestwick, a leading temperature controlled food specialist with operations in Scunthorpe and Holmewood, has benefitted from the new investment.

As a result, Rick Bestwick, which offers the latest technology in cold storage, blast freezing and microwave up-tempering, expanded in 2015 with the purchase of three additional cold stores in Scunthorpe. This has brought the business’s cold store capacity up to 1,033,411 sqft, helping Rick Bestwick to take a wider selection of products from existing and new customers and putting it in an excellent position to support retailers and food manufacturers in preparation for the busy Christmas period.

Magnavale has also established operations in the north-west England by acquiring Warrington-based CM North West which provides multi-temperature storage, packing and distribution services as well as cold storage and transport expert, Lancaster Coldstore. Lancaster has sites in Birkenhead and Lancaster as well as a lease on a 23,000 pallet facility, 10,000 of which is automated. The warehouse is at Simmondswood in Liverpool.

THE BULLETIN I NOVEMBER/DECEMBER 2015 27

We ensure the quality of your products through the quality of our logistics.

BRC certified experts in food storage and distribution.

To find out how we can help you, contact our sales team today. +44(0) 1472 358207 | burke@acst.co.uk | www.acst.co.uk

LOGISTICS

DIRECTORY

ACS&T LOGISTICS KEY PEOPLE MALCOLM JOHNSTONE Managing director CONTACT DETAILS ADDRESS ACS&T Logistics, Estate Road Number 2, South Humberside Industrial Estate, Grimsby NE Lincolnshire, DN31 2TG WEBSITE www.acst.co.uk EMAIL enquiries@acst.co.uk TEL + 44 (0)1472 358207

SUMMARY OF COMPANY & SERVICES ACS&T’S EXPERTISE in multi-temperature food logistics spans nearly a century.

customers ahead with an IT platform that gives complete transparency of operational activity.

Specialising in advanced supply chain solutions, we operate a sophisticated network of BRC certified storage, distribution and consolidation services for ambient, chilled and frozen goods.

It’s our forward thinking approach which has established ACS&T as a niche player in the food service sector. We support some of the most well-known brands and niche producers with services evolved from years of sector specific experience.

Innovation is our trademark, as one of the first companies to achieve British Retail Consortium certification (storage and distribution) for all our multiuser sites - in Grimsby, Wolverhampton, Tewkesbury and dedicated sites at Scarborough and elsewhere.

Our UK-wide transport and warehouse functions work in tandem with value-added processes such as blast-freezing, tempering, co-packing, and both singles and case picking, across all temperatures.

What makes us different is our consolidation systems, which help customers plan their replenishment of stock more efficiently, optimising transport, minimising waste and reducing carbon footprints.

Equally, our functionally rich technology keeps

The majority of our work is in the food service channel, delivering a plethora of products for a wide range of suppliers to the major wholesale brands and leading independents.

Speciality producers use our distribution channels to get their products to market, and wholesalers use our order fulfilment services to achieve efficient and reliable food distribution.

We lead the way in Vendor-Managed Inventory (VMI), where we take direct responsibility for managing product onto finished goods and suppliers – this improves visibility of raw materials flows, reduces administration and improves cash flow.

ACS&T is a subsidiary of the international group Camellia Plc.

THE BULLETIN I NOVEMBER/DECEMBER 2015 29

Taking the heat out of temperature controlled storage and distribution • • • •

Multi-temperature storage Packing Distribution Partnership driven

Find out how we can help you CM North West Ltd 01942 271122 www.cmnorthwest.co.uk

Part of

LOGISTICS

DIRECTORY

CM NORTH WEST LTD KEY PEOPLE

SUMMARY OF COMPANY & SERVICES

JAMES WOODWARD Managing director

CM NORTH WEST, part of the Magnavale family of temperature controlled storage and distribution companies, provides multi-temperature storage, packing and distribution services for frozen and chilled food manufacturers across the North West of England supplying into retail or wholesale and retailers.

MIKE LYTHGOE Operations director IAN WOODWARD Distribution manager CONTACT DETAILS ADDRESS Yew Tree Way, Stone Cross Park, Golborne, Warrington, WA3 3JD WEBSITE www.cmnorthwest.co.uk TEL 01942 271122

Established in Warrington in 1998, CM North West is committed to innovation, growth and operational excellence. Today it operates a 130,000 sq. ft temperature controlled, multi-functional BRC accredited warehouse facility that stores both frozen and chilled products. It has a total storage capacity of over 27,000 pallets and handles 300,000 pallet movements per year.

Offering complete supply chain solutions, the company’s wide range of services includes full pallet receipts, storage, picking and dispatch, plus case picking, container de-stuffing, repacking, labelling and chamber freezing.

CM North West’s transport fleet offers consolidation services for wholesalers and retailers and delivers throughout the UK daily.

The company also works closely with select transport partners to deliver into Europe.

Specialists in temperature controlled storage and distribution, CM North West is focused on delivering service excellence, building long term partnerships with clients and being at the forefront of innovation in the supply chain.

THE BULLETIN I NOVEMBER/DECEMBER 2015 31

Our business is Your business Whether you transport food, flowers, pharmaceuticals or anything else that needs to be kept at a specific temperature, you need a partner who understands the direct link between the reliability of your vehicles and your company’s profitability.

At Enterprise Flex-E-Rent, we believe this means taking the time to understand how your business operates, what’s important to you right now, and how this might change in the future.

Then, by combining our specialist knowledge with a clear understanding of your business needs, we can deliver a service that’s based on flexibility, expertise and a total commitment to customer service at every level.

To find out more about the difference we can make to your business, call 0800 328 9001

LOGISTICS

DIRECTORY

ENTERPRISE FLEX-E-RENT KEY PEOPLE MARK HOWELL Sales director NEIL MURPHY General manager, Temperature Controlled Division CONTACT DETAILS ADDRESS Flex-E-Rent House, Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire SY1 3AB WEBSITE www.flexerent.co.uk TEL 0800 328 9001

SUMMARY OF COMPANY & SERVICES The Temperature Controlled Division of enterprise flex-e-rent celebrated its second anniversary in September 2015 and the Shrewsbury-based organisation has now developed a significant commercial vehicle fleet during the two year period, covering single and multi-temperature vehicles that range from car derived vans right up to 18 and 26 tonne dual compartment rigids.

of the Year’ for a second consecutive year at this year’s Temperature Controlled Storage and Distribution (TCS&D) Awards, held recently at Peterborough Arena. The Awards judging panel commented that enterprise flex-e-rent had received a high number and variety of customer nominations for the award, citing a flexible approach and high service levels as being typical of the enterprise flex-e-rent business.

Operating through a 21-strong branch network in England, Scotland and Wales, enterprise flex-e-rent is now a major force in the supply of temperature controlled vehicles in the UK. Today, many blue-chip companies and household names operate vehicles from enterprise flex-e-rent, and the company is recognised for providing top-quality vehicles with high specification levels, all of which are supported by a proven 24/7/365 industry leading nationwide aftersales support.

According to enterprise flex-e-rent, “It was a great honour to be the inaugural winner of this particular award in 2014 within only 12 months of trading. It is almost unbelievable to come back to the same exhibition two years later and to win the same award for a second consecutive year. What makes this award doubly significant is that all the nominations have come from customers. Our aim is to be the best temperature controlled vehicle provider in the UK, and this award is important to us because it is an endorsement of our customers’ satisfaction with our service.”

enterprise flex-e-rent has won the annual award for ‘Rental and Contract Hire Company

THE BULLETIN I NOVEMBER/DECEMBER 2015 33

EXPRESS

THERMO

SUPPLY CHAIN

JJX Logistics Specialists Cooper Street Wolverhampton West Midlands WV2 2JL United Kingdom T: +44 (0)1384 221642 E: info@jjxlogistics.co.uk W: www.jjxlogistics.co.uk

2 HOME

WAREHOUSING

LOGISTICS

DIRECTORY

JJX LOGISTICS

(IS THE TRADING NAME OF JJXPRESS LTD)

LOGISTICS SPECIALISTS

EXPRESS

THERMO

SUPPLY CHAIN

2 HOME

WAREHOUSING

TIME CRITICAL SOLUTIONS

CONTACT DETAILS ADDRESS Cooper Street, Wolverhampton, West Midlands, WV2 2JL KEY PEOPLE JOHN DONOVAN Managing director

SUMMARY OF COMPANY & SERVICES FROZEN, CHILLED OR AMBIENT DELIVERIES JJX Logistics can provide a comprehensive express delivery service 24/7/365 for the frozen sector through their frozen, chilled or ambient delivery solutions.

With some perishable goods, controlling the temperature of that product is vital to a successful delivery and when planning the delivery and distribution of such products, having a company that understands your business is key. JJX Logistics uses Mercedes Benz vans for their reliability and 24/7 back up breakdown service. We have Thermo King providing the refrigerator units and have fantastic breakdown cover in the UK and Europe. The vans have been built by ATP certified GRP in Leeds, completed to a high standard to our own specification. The vehicles can cater for deliveries of both chilled and deep-frozen products, between -25 and +25, and ambient if needed. Many vehicles feature dual-compartments and all are fitted with the latest sophisticated temperature recorders

for quality control purposes. Furthermore, our satellite tracking technology will enable you to see what temperature the goods are being carried at and also see where the vehicle is.

As well as small or large and regular shipments of products, increasingly more frequent smaller deliveries are needed. JJX Logistics can deliver to whatever the customers requirements are; if our customer is ever unsure, we will always advise and recommend the right vehicle for the job. We have a vast array of customers as well as third party logistics providers including our recent customer, A.F Blakemores Food Services, who we have conducted emergency deliveries for, all over the UK! At JJX Logistics understanding your business needs enables them to provide the service you need and expect. We pride ourselves on our attention to detail and looking after our customers and their products.

We understand the need for a consistent and dependable service for all our clients. To support this strategy our clients are provided with a single point of contact 24/7/365.

Together with our industry leading 24/7 online tracking service, you will always have peace of mind in the knowledge that your cargo is in safe hands.

If you would like to find out more on how JJX Logistics can assist you in your day-to-day business activities, please call for an informal, no obligation discussion.

JJX Logistics are trusted experts in temperature controlled delivery and maintain ISO 9001:2008 accreditation.

THE BULLETIN I JULY/AUGUST 2015 35

The

cold storage and transport experts Lancaster Coldstore offers specialist warehousing and nationwide distribution for frozen, ambient and chilled food.

Blast freezing

Cold storage

Contact us 01524 64564 www.lancastercoldstore.co.uk

Distribution

Packing

Part of

Buying overstocks

LOGISTICS

DIRECTORY

LANCASTER COLDSTORE LTD KEY PEOPLE SIMON HARWOOD Managing director DAVID PALMER General manager ANDREW CLARKE Operations manager CONTACT DETAILS ADDRESS Willow Lane, Lune Ind Est, Lancaster, LA1 5NA Stopgate Lane, Simonswood, Kirkby, Liverpool, L334YB WEBSITE www.lancastercoldstore.co.uk TEL 01524 64564

SUMMARY OF COMPANY & SERVICES NORTH WEST-BASED LANCASTER Coldstore, part of the Magnavale family of temperature controlled storage and distribution companies, is a leading cold storage and transport expert within the wholesale, retail, storage and distribution markets.

Specialists in blast freezing, storing and distributing meat products for major wholesalers and supermarkets in the UK, Lancaster Coldstore also offers temperature controlled air, road and sea freight, as well as packing, buying overstocks and a range of other warehouse services – all with robust traceability.

packing and order picking services, mobile racking and advanced technology linking customers with individual stock levels.

A fleet of 40ft temperature controlled, GPS tracked vehicles deliver frozen, chilled and ambient food products throughout the UK and Europe and take away surplus stocks providing customers with an efficient service they can rely on.

Lancaster Coldstore’s ‘cool chain’ logistics expertise provides a one stop shop for the global distribution of temperature controlled foodstuffs, helping its customers to stand out from the competition.

A true supply chain partner, Lancaster Coldstore’s BRC accredited sites in Birkenhead and Lancaster provide 150,000 sq. ft of temperature controlled storage, complete with

THE BULLETIN I NOVEMBER/DECEMBER 2015 37

LOGISTICS

DIRECTORY

NAGEL LANGDONS KEY PEOPLE RUPERT RYALL Sales director Tel: 07802 362762 MALCOLM WILDE General manager for Scotland Mobile: 07595 070874 Tel: 0141 440 5239 Email: malcolm.wilde@nagel-langdons.co.uk CONTACT DETAILS ADDRESS Showground Road, Bridgwater, Somerset, TA6 6AJ WEBSITE www.langdons.co.uk TEL 01278 411 114

SUMMARY OF COMPANY & SERVICES NAGEL LANGDONS IS a leading supplier of logistics services for the frozen and chilled foods industry. Operating from a network of eight depots throughout the UK, the company provides frozen and chilled storage services (including order-picking if required), full load A to B transport (frozen and chilled) but it is best known for its shared-user, dual temperature, next day pallet delivery service.

This is achieved by night trunkers connecting all depots overnight so, for example a pallet of frozen food collected in Cornwall this afternoon can be delivered in Aberdeen the following morning. The pallet will hardly have stopped moving as it transits several depots along the way before final delivery from its Scottish depot near Motherwell. Whilst moving between depots the pallet will be alongside many other pallets carried in the same temperature regime, thereby providing a cost effective solution for the (2000 +) users of this service.

The 400 + vehicle fleet includes dual temperature rigids with tail-lifts based at every depot, enabling delivery to limited access locations. All vehicles are tracked via satellite and customers can access the consignment tracking service which gives them a real time location for their goods.

The company has recently introduced a new all blue tractor livery – in line with Nagel Group livery throughout the EU.

THE BULLETIN I NOVEMBER/DECEMBER 2015 39

Delivering the best supply chain solutions.

Together.

Your partner for taking care of your frozen food supply chain – so you don’t have to.

24/7 operation BRC accredited Total customer care Best-in-class warehousing Partnership driven European network

Together we deliver

+31 164 271 123 sales@partnerlogistics.eu www.partnerlogistics.eu

LOGISTICS

DIRECTORY

PARTNER LOGISTICS KEY PEOPLE EELCO SCHNABEL Commercial director Email: eelco.schnabel@partnerlogistics.eu TREVOR HUDSON Commercial manager UK Email: trevor.hudson@partnerlogistics.eu CONTACT DETAILS ADDRESS Blankenweg 2, 4612 RC Bergen op Zoom, Netherlands WEBSITE www.partnerlogistics.eu TEL +31 (0)164 271123

SUMMARY OF COMPANY & SERVICES Partner Logistics is a European integrated logistics provider specialising in sustainable frozen food warehousing and distribution solutions.

Headquartered in The Netherlands, we operate six strategically placed cold storage facilities in three countries – two in the UK, three in The Netherlands and one in Belgium. Our frozen storage site in Wisbech, Cambridgeshire, is the largest cold store in the UK. The Partner Logistics network of BRC accredited cold stores has a combined capacity of over 500,000 pallets and oversees more than 5.5 million pallet movements each year.

BEST-IN-CLASS SUPPLY CHAIN SOLUTIONS We strive to be a ‘best-in-class’ frozen food supply chain partner, offering an integrated one-stop model for frozen food in Europe.

To provide our fully integrated transport and distribution services, we work closely with a select group of partners who support our supply chain synergies, whilst optimising vehicle capacity and minimising empty mileage. By collaborating with specialised partners, Partner Logistics is capable of offering a comprehensive supply chain network with reliability and flexibility but without the requirement of excessive investment.

We also deliver industry-leading quality and performance, with metrics consistently achieving over 99% accuracy for variables such as order picking, load performance and order fulfilment across all sites. Every site also offers a variety of value-added logistics services such as stickering on cases or consumer units, repacking and vendor-managed inventory.

SUSTAINABILITY By employing a fully automated end-to-end system and the use of high density pallet

racking, Partner Logistics has been able to build warehouses typically five times or more the volume of conventional cold warehouses.

As a result, the surface area to volume ratio of the warehouses, and pallets stored per m³, is significantly improved resulting in 50% less energy used than the European Cold Storage and Logistics Association best standard, and only 50% more energy than facilities one tenth of their size.

Partner Logistics also runs a number of green initiatives such as a facility for HGV drivers to continue to refrigerate their load whilst unloading by plugging in to a sustainable electricity source. Other initiatives include utilising double-stack pallet shipments and replacing existing warehouse lighting with the latest energy-saving LED technology. This year we announced a reduction in carbon emissions at our largest facility in The Netherlands of 65% through the sustainable collection and processing of waste.

LOOKING TO THE FUTURE The core aim for Partner Logistics in 2016 is to continue to support the growth of its customers, working in partnership to identify areas in which they can gain a sustainable competitive advantage and stand out from the crowd. This is supported by our ‘Customer 360’ programme, a series of regular strategic, operational and tactical meetings between Partner Logistics and our customers, designed to analyse performance, optimise services and maintain client satisfaction.

With supply chains predicted to see further change in the future as part of increased export volumes, higher levels of production and the changing retail market, Partner Logistics is already showing that it is responsive and has the flexibility to take on a bigger role within the supply chain.

THE BULLETIN I NOVEMBER/DECEMBER 2015 41

Reed Boardall www.reedboardall.com

Always

N E OP g n i r e v i l e Always d

You can only provide service and convenience to your customers when fast stock replenishment is provided to you. Enter Reed Boardall. Our massive high-tech single-site facility guarantees next-day delivery nationwide.

So you really can be open all hours.

The Reed Boardall Group, Bar Lane, Boroughbridge, North Yorks YO51 9NN Tel: 01423 321315 Email: roundtheclock@reedboardall.com

LOGISTICS

DIRECTORY

REED BOARDALL GROUP KEY PEOPLE ANDREW BALDWIN Managing director of Reed Boardall’s cold storage division Email: abaldwin@reedboardall.com Tel: 01423 321315 HOWARD GILL Managing director of Reed Boardall’s transport division Email: hgill@reedboardall.com Tel: 01423 321315 CONTACT DETAILS ADDRESS Bar Lane, Boroughbridge, North Yorkshire, YO51 9NN WEBSITE www.reedboardall.com TEL 01423 321315

SUMMARY OF COMPANY & SERVICES REED BOARDALL is one of the leading temperature controlled food distribution businesses in the UK, storing and delivering frozen food from large and small manufacturers across Britain, Europe and further afield to all the UK’s best-known supermarkets.

The group is headed by chief executive Keith Boardall, assisted by his son, Marcus in the role of deputy chief executive and by Sarah Roberts as finance director. Its cold storage division is run by managing director Andrew Baldwin, working alongside Howard Gill who is managing director of its integrated distribution business.

Operating 24/7, Reed Boardall provides a total, integrated service with its 180-strong fleet of state-of-the-art vehicles moving an average of 12,000 pallets a day, and storing around £100 million worth of products on behalf of its customers.

Based at a single 55-acre site in Boroughbridge, Yorkshire, the group is committed to providing an industry-leading, highly reliable ‘order today, deliver tomorrow’ service - meaning that customers, whatever their size, can be confident that their products will be where they need them, when they need them.

Having perfected the art of meeting orders by combining different products from various suppliers, Reed Boardall is able to provide efficient and cost-effective next day delivery even for small orders.

With a 20-year heritage serving this niche sector, the group is still a family-owned business, committed to forging long term relationships with its customers. Reed Boardall has consistently proved itself to be a reliable, responsive and cost-effective partner to the best known names in the UK food industry.

THE BULLETIN I NOVEMBER/DECEMBER 2015 43

Your partner in temperature controlled logistics is growing.

Are you?

Rick Bestwick is a proven ‘just in time’ partner for manufacturers and retailers throughout UK and Europe.

UK’s largest blast freezing facility One million sq. ft of multitemperature controlled storage 24/7 service

CONTACT US Rick Bestwick 01246 854999 www.rickbestwick.com

Rapid air up-tempering Microwave up-tempering Co-packing Distribution

Part of

LOGISTICS

DIRECTORY

RICK BESTWICK LTD KEY PEOPLE KEVIN HANCOCK Managing director DIANE MASON Commercial contracts manager AMANDA COGAN Operations director

CONTACT DETAILS ADDRESS Park Rd, Holmewood Industrial Park, Chesterfield, Derbyshire, S42 5UY WEBSITE www.rickbestwick.com TEL 01246 854999

SUMMARY OF COMPANY & SERVICES COMBINING OVER 30 years of expertise in food manufacturing with cutting edge technology and processes, Rick Bestwick is one of the UK’s leading temperature controlled food specialists.

Part of the Magnavale family of temperature controlled storage and distribution companies, Rick Bestwick has the country’s largest blast freezing capacity, market leading microwave and rapid air tempering systems, and advanced coding, sleeving and co-packing services.

With sites in Scunthorpe and Holmewood, the company is a reliable ‘just in time’ partner for food manufacturers and retailers.

Magnavale, Rick Bestwick’s parent company, has a long term distribution partnership with Europe’s largest logistics provider, DFDS Logistics Ltd. DFDS now handles all of Rick Bestwick’s transport services, helping the business to provide a greater level of service

and expertise to clients in the UK and globally.

Additionally, recent investment from Magnavale has enabled Rick Bestwick to increase its cold store capacity at its Scunthorpe site to 605,000 sq. ft. This brings the chilled and frozen food specialist’s total multi-temperature storage capacity to 1,033,411 sq. ft, strengthening the company’s position in the Midlands and the North of England.

A further £600,000 investment from Magnavale has supported Rick Bestwick with the installation of LED lighting at its coldstores in Scunthorpe and Holmewood, boosting sustainable operations at both sites and freeing up funds for further expansion and technology and equipment upgrades.

With operations running 24 hours a day, seven days a week, whatever your temperature controlled food requirements, Rick Bestwick has the solution.

THE BULLETIN I NOVEMBER/DECEMBER 2015 45

Support your business with a

LEADING GLOBAL FROZEN SUPPLY CHAIN PARTNER

Food and drink: multi temperature Worldwide capabilities Over 20 UK locations Multi-user Co-packing Value added Blast freezing Tempering

CONTACT US NOW: Brooke Hadfield Business Development Manager - Temperature Controlled & Ambient +44 (0)7824 835690 brooke.hadfield@xpo.com uk.xpo.com

Find out how, as a worldwide frozen logistics provider, we can help you.

LOGISTICS

DIRECTORY

XPO LOGISTICS KEY PEOPLE MARTIN ATKINSON Business unit director Email: martin.atkinson@xpo.com CARL ROBINSON General manager Email: carl.robinson@xpo.com Tel: 07775 410162 CONTACT DETAILS ADDRESS XPO House, Lodge Way, New Duston, Northampton, NN5 7SL WEBSITE uk.xpo.com TEL 01604 737 100

KEY CLIENTS XPO LOGISTICS provides robust, responsive and highly cost effective solutions for major food and drink manufacturers and retailers.

We understand the critical aspects of the food and drink supply chain and use state-of-theart technology to provide visibility, flexibility and control.

We design dedicated and shared-user solutions for large and small manufacturers, wholesalers, retailers and food service companies, creating best-in-class warehousing and distribution to meet any requirement, regardless of size and company.

SUMMARY OF COMPANY & SERVICES EXPERTS IN end-to-end supply chains; from product collect at source anywhere across the globe to point-of-sale delivery, XPO Logistics is an international transport, logistics and global forwarding company, with annual turnover of $9.2 billion. XPO Logistics develops high added value solutions in its global activities and places sustainable development at the heart of all its activities.

It is established in 27 countries, employs over 54,000 people and has 887 sites. XPO Logistics is headed by CEO Bradley Jacobs.

In the UK, our customers include Bernard Matthews, Birds Eye, Brakes, The Co-operative Group, Hain Frozen Foods, Marlow Foods, McCain, Tesco and Morrisons.

THE BULLETIN I NOVEMBER/DECEMBER 2015 47

We’re going the extra mile in our service and reducing the miles in our service delivery

At Yearsley Logistics we’re passionate about helping our customers manage their logistics better. From our award-winning customer service, to day 1 for day 2 retail deliveries. From reducing food miles out of our strategically located superhubs, to being the largest foodservice network in the UK. We go above and beyond; it’s a philosophy that drives every corner of our business.

Find out more. Call us on 01706 694680, email at logistics@yearsley.co.uk or visit us at www.yearsley.co.uk

LOGISTICS

DIRECTORY

YEARSLEY LOGISTICS KEY PEOPLE TIM MORAN Director Email: Logistics@yearsley.co.uk CONTACT DETAILS ADDRESS Hareshill Road, Heywood, OL10 2TP WEBSITE www.yearsley.co.uk TEL 01706 694 680

SUMMARY OF COMPANY & SERVICES IN 1955 the Yearsley family had a vision, a vision to supply food for retail, wholesale and foodservice. They set out on a path that would ultimately set the standards in frozen food logistics and forever influence the way companies manage their storage and distribution.

Now into the seventh decade and still owned by the same family, Yearsley Logistics is the largest frozen food network in the UK with one of the most recognisable brands on the road.

Yearsley Logistics has depots in 12 locations including two superhubs and a fleet of over

300 temperature controlled vehicles servicing customers right around the country.

For Yearsley Logistics innovation is the difference between ordinary and extraordinary. By challenging themselves every day to behave, do and think better, it allows them to take customers in new directions and show them different ways of thinking.

Yearsley Logistics maintains control of quality and invest for the long term, creating a supply chain solution that is both strong and sustainable, now and for the future.

THE BULLETIN I NOVEMBER/DECEMBER 2015 49

MEMBERS

MARKETPLACE

BULLETIN CLASSIFIED

Take advantage of a regular, cost-effective presence in the BFFF’s bi-monthly trade magazine.

Advertise here for as little as £100 per month including online.

Call Kate 01780 763841 / 07933 704270 or email katemiller@bfff.co.uk

info@1cold.com www.1cold.com

Call us today on 01564 702269 Specialists in the Design, Project Management and Construction of Hygienic, Fire Rated and Temperature Controlled Environments

INDUSTRIAL CHILLERS / COLD ROOMS / COLD STORES

Food Sector Lawyers Europe’s #1 in pooling & production of pallets and boxes STREAMLINE YOUR BUSINESS, BENEFIT FROM POOLING. 01676 524000

sales@poolingpartners.com

www.poolingpartners.com

IPP Logipal UK & Ireland Building 2020, Copse Drive, Meriden Business Park Coventry CV5 9RG

• Contracts • Debt recovery • Product recalls • Agents and distributors • Employment • Intellectual property and branding • Transport and logistics • Competition • Corporate and commercial Contact Peter Bennett, Head of Food and Drink team

01775 842500 www.roythornes.co.uk @roythornes_food

50 THE BULLETIN I NOVEMBER/DECEMBER 2015 BFFF Advert.indd 1

18/06/2015 08:10

MEMBERS

MARKETPLACE Est. 1975 Michael Ward Limited

er at ist day .com g Re E to how s E FR .tcsd w ww

THE ONLY TCS&D www.tcsdshow.c WAY IS UP TEMPERATURE CONTROLLED STORAGE & DISTRIBUTION SHOW

With an indepth understanding of the food and drink sector, a wealth of experience and a corporate culture of delivering excellence we are able to tailor our solutions to our clients’ individual needs.

Strategic counsel, brand identity, media relations, crisis management, internal communications, digital & social media, design and much more.

01457 820807

16-17 September 2 Peterborough Arena

er at ist day .com g Re E to how E ds FOOD AND DRINK FR w.tcs SECTOR INSURANCE ww

At The Fabl we’re a team of storytellers.

TCS&D 2015  the MUST 16-17 Our mission? Find yourSeptember 2015 attend event forArena, profess Peterborough UK story and tell it beautifully.

With TEMPERATURE CONTROLLED STORAGE & DISTRIBUTION SHOWsix new business www.tcsdshow.com involved in the perishab wins last year alone, product we’re going places. supply chain

TCS&D

Our specialist team has the experience to help you build a risk control and insurance strategy to help achieve your business aims and protect your stakeholders interests.

We know food inside out

IDEAS.

GiveTCS&D Mags a buzz.

We’d 2015  the MUST VISIT TCS&D 2015 TO: love to have you along

attend Grow your business and increase your profitevent for professiona for the ride. involved in the perishable Meet over 100 industry leading exhibitors product supply chain See the latest solutions and innovations

For more information contact: Garry Moseley T: 07760 168 224 E: garry_moseley@ajg.com

Seek advice on implementing VISIT TCS&D 2015 TO: the latest regulations Hear and learn from leading industry speakers Grow your business and increase your profit

www.ajginternational.com

Attend targeted FREEleading industry led conference sessions Meet over 100 industry exhibitors

Arthur J. Gallagher (UK) Limited is authorised and regulated by the Financial Conduct Authority. Registered Office: The Walbrook Building, 25 Walbrook, See the latest solutions and innovations London EC4N 8AW. Registered in England and Wales. Company Number: 1193013. www.ajginternational.com FP624/2015 exp.02/09/2016

View the largest display of refrigerated vehicles in the UK Seek advice on implementing the latest regulations

CALL 01756 636 777 REGISTER NOW FREE AT Hear and learn from leading industry speakers VISIT the fabl.com WWW.TCSDSHOW.COM Attend targeted FREE industry led conference sessions

pelicomms.co.uk

EMAIL storytellers@thefabl.com

View the largest display of refrigerated vehicles in the UK

REGISTER NOW FREE ATSupported By: WWW.TCSDSHOW.COM

Media Partners:

ARCHITECTS AND ENGINEERS to the Food & Drink Sector

Media Partners:

Supported By:

Est. 1975 Michael Ward Limited

THE MAGAZINE FOR BUYERS IN THE FROZEN AND CHILLED FOODS SECTOR

FLEET REFRIGERATION ENGINEERS TCSandD_BookNow_A4.indd 2

RPS provides specialist design services to the food and drink industry for processing, multi-temperature storage and distribution facilities.

Our award winning design teams provide highly successful Planning, Architectural and Engineering consultancy services to the Food & Drink sector and have extensive experience of new builds, refurbishments, extensions and single or mixed-use schemes.

For more information contact: Simon Goulding T: +44 (0) 1636 605 700 E: simon.goulding@rpsgroup.com

rpsgroup.com/uk

TCSandD_BookNow_A4.indd 2

@tcsdshow

Follow us on:

www.tcsdsho @tcsdshow

www.tcsdshow.co

THE MAGAZINE FOR BUYERS IN THE FROZEN AND CHILLED FOODS SECTOR

• Fleet Refrigeration Engineers • Nationally 50 Mobile Service Engineers • Bespoke service and maintenance plans • Large multi-location mixed make fleets • On-line job tracking • Easy access web based service and compliance record

Follow us on:

T: 01204 669247 E: service@michaelward.co.uk

COMMERCIAL REFRIGERATION & AIR CONDITIONING • Commercial Refrigeration • Design and project management • Installation and maintenance • Commercial cold-rooms and systems • Air conditioning systems Tel: 01204 478129 (David Wright)

www.michaelward.co.uk THE BULLETIN I NOVEMBER/DECEMBER 2015 51

606 - British Frozen Food Federation Advertisement - REV 4.indd06/08/2015 1 10:27:22

29

HEALTH & SAFETY

The Bulletin

Written and compiled by health and safety manager, Joanna Hancock supported by Crystal Holmes, technical assistant.

BFFF Fire Primary Authority Scheme The BFFF offers a Fire Safety Primary Authority Scheme in partnership with Lincolnshire Fire & Rescue. Thus far, we have over 2,500 member business sites covered within the scheme and we have been delighted with the partnership approach of understanding the needs of businesses within the frozen sector and balancing a regulatory role with openness

What Assured Advice is Offered?

The BFFF has published assured advice and guidance under the scheme on the following areas:

and trust.

Fire Safety Induction Training

The partnership with Lincolnshire Fire & Rescue has evolved during its first year as the team get more familiar with the needs of businesses. It now offers various services including support with risk assessments, helping businesses avoid over provisioning of fire extinguishers (saving money and maintenance time) and incident investigation support should a business have a fire.

Choosing a Fire Assembly Point

With the scheme being so successful in its initial stages we would encourage anybody who requires any support or advice in this area to get in touch.

Please contact joannahancock@bfff.co.uk

Grab Pack Information in Case of Emergency

52 THE BULLETIN I NOVEMBER/DECEMBER 2015

Hot Works Permits & Instructions Control of Major Accident Hazards Regulations 2015 (COMAH 2015) Acetylene and Considerations Solar Panels and Fire Safety

Enforcement – Food Manufacturing Company and Director Sentenced

Modern Slavery Act The Modern Slavery Act 2015 received royal assent on March 26 2015.

The Act consolidates the current offences of slavery and human trafficking.

It also serves to lengthen the maximum prison sentence for such crimes, introduces new civil orders to increase law enforcement and includes provision for the creation of a new Anti-Slavery Commissioner. The Act is available here: http://www.legislation.gov.uk/ukpga/2015/30/pdfs/ukpga_20150030_en.pdf

The Home Office is currently working to produce guidance for UK businesses on what they need to do next, and what will need to be included in the annual reports. The guidance is currently expected to be issued in November 2015. We will update with relevant information to member businesses as it is released.

Additionally, and perhaps of most relevance to law-abiding businesses, the Act also introduces a requirement for commercial organisations over a certain size (£36 million turnover) to disclose, on an annual basis, the steps taken to ensure that slavery and human trafficking is not taking place in their organisation or associated supply chains.

BFFF are supporters of Stronger Together, a scheme that helps employers look for the signs of forced labour but also provides resources to help employees come forward.

This new obligation can be found at Part 6, section 54 (Transparency in Supply Chains etc.) of the Act. If you fall in the turnover threshold, then you will be required to look at your supply chain overseas as well as your UK operations.

All of the resources are free and available here: http://stronger2gether.org/ If you have any queries on this please don’t hesitate to contact crystalholmes@bfff.co.uk

A MULTI MILLION pound turnover food manufacturer and one of its directors have been fined after a worker was crushed by a forklift truck at its Warwickshire factory.

Leamington Crown Court heard that an agency worker was lucky to be alive after the incident at the company’s premises on July 29 2012.

He was thrown from the forks of a forklift truck and crushed between the forklift and the back of an articulated lorry as he was being lifted into the back of the lorry to reorganise pallets of sandwiches.

The worker broke a number of vertebrae, fractured his pelvis and suffered blood blisters all over his body.

The Judge found that the director had failed to ensure safety management systems were in place at the factory. The court heard that had such systems been in place, the unsafe practice would not have occurred and existed for a prolonged period of time.

The business pleaded guilty to breaching Section 2(1) and 3(1) of the Health and Safety at Work etc Act 1974. It was fined a total of £60,000 and ordered to pay costs of £57,790.

The director pleaded guilty to two breaches of Section 37(1) of the same act. He was given a conditional discharge and ordered to pay costs of £50,513.

THE BULLETIN I NOVEMBER/DECEMBER 2015 53

HEALTH & SAFETY

The Bulletin

How suitable and sufficient is your Health and Safety Management System?

Some recent high profile cases have highlighted the importance of not only having a suitable Health and Safety Management System (HSMS) but implementing the system and remedial measures throughout the business.

Case Summary: A well-known retailer was recently handed a £1.2 million fine for a fatal accident in one of their stores. It involved the tragic death of a child where an unsecured 100+ kilogram mirror fell on him.

Salient points On the surface of it, this case may seem unrelated to our sector and industry. However, below we can examine the case and how it could relate to any business sector.

A £1.1 million fine was for breach of Section 3(1) of the Health and Safety at Work Act 1974 (HSWA). This Section places a duty on any Employer to take all reasonably practicable steps to ensure the health and safety of non-employees affected by their work.

A further £100,000 was levied under the Management of Health and Safety at Work Regulations 1999 (as amended). This law places a duty on any Employer to carry out suitable and sufficient risk assessments and have appropriate health and safety arrangements.

So it is worth noting both of the laws above would apply to any business.

What was said?

Other lessons to be learnt can be interpreted from comments made by the different parties involved in the case. For example, the Prosecutor for the Council stated: “The company are responsible for ensuring 54 THE BULLETIN I JULY/AUGUST 2015

safety; they have to appoint people to do that. There was no checking by anybody to make sure that the mirror had been placed or fixed properly.”

I.e. a company’s responsibility includes the appointment of people to help them fulfil their duties such as competent persons and others (e.g. fire marshals, first aiders and in this case could have been in-store responsible persons to make regular checks and follow manufacturer’s instructions).

The company’s own legal representative acknowledged the company’s “combination of serious failings”.

The Judge’s comments included that the unsecured mirror was an “enormous” risk to both staff and customers. He also noted it was not an isolated incident as there had been reports at the company’s other UK stores, including reports of a falling mirror in 2009 and an unsecured mirror in 2010. The Judge emphasised there had been “systemic failures”, which rose to the very top of the company.

So if a member of staff had been injured, the company could have faced a further charge under Section 2(1) of HSWA. It could also imply that a business should take remedial steps for repeated issues, especially if they pose a severe risk and H&S management requires genuine leadership from the top.

What is particularly relevant is that the Judge commented that there was a health and safety system in place, but this tragedy occurred, because the system hadn’t been implemented properly with the appropriate training, managing and compliance.

To conclude, it is not sufficient to just have a Health and Safety management system or arrangements in place. It must be implemented, there must be appropriate persons trained on the arrangements and failures must be addressed to prevent serious consequences.

Business Conference & Exhibition Tuesday 1st March 2016 Chesford Grange Hotel, Warwickshire CV8 2LD THE BFFF BUSINESS CONFERENCE & EXHIBITION is the must attend event for anyone associated with the frozen food industry with an anticipated audience of over 250 delegates from over 120 companies. This will be our 6th conference and feedback shows that it provides a fantastic opportunity for all parts of the frozen food industry to get together to have meaningful debate on pertinent business issues.

Patrick Dixon is our morning keynote speaker and will set the scene by looking at ‘How Innovation and Technology will Help Shape our Future’. Ali Hannaford of Paramount 21, Andrew Selley of Bidvest

Foodservice, Ian Stone of apetito and Sarah Bradbury of Tesco will then provide case studies for their own businesses.

To find out more about attending please contact Hazel Cranidge on 01400 283090 or email hazelcranidge@bfff.co.uk

In the afternoon speakers will look at ‘The Brave New World’ post the general election with James Walton from the IGD and Adam Leyland of the Grocer both confirmed. Our afternoon inspirational speaker is Debra Searle who successfully rowed across the Atlantic – singlehanded – after her husband fell ill and was winched from the boat mid-race.

To find out about exhibiting or sponsorship opportunities please contact Kate Miller on 07933 704270 or email katemiller@bfff.co.uk

Don’t miss out on networking and promoting your products and services to all the great and the good in one room in one day.

TECHNICAL & LEGISLATIVE

The Bulletin

Written and compiled by technical and legislative manager, Su Dakin supported

by Crystal Holmes, technical assistant

Age Of Ingredients Survey BFFF HAS recently completed a survey in order to understand the age of frozen raw materials when being used in frozen meat, frozen meat preparations and frozen unprocessed fishery products marketed to the consumer or sold to caterers. Additionally, we sought to understand what considerations processors use when determining the appropriate age of raw materials that they use in such products.

The requirement to indicate the date of freezing (or the date of first freezing in cases where the product has been frozen more than once) for frozen meat, meat preparations and unprocessed fishery products intended for sale to consumers or mass caterers was introduced in the Food Information to Consumers (FIC) Regulation.

There is concern that a long time-frame between the date of freezing and the

best before date on these products will be detrimental to the sector and mislead consumers as to the wholesomeness of meat and fish products and therefore it would be useful to understand what the typical raw material life currently is. The information has been gathered with the intent to make it available to all food businesses and to help inform brand owners and product specifiers of the age of ingredients that are currently used to produce high quality products for consumers and caterers; so that the information will help them to develop considered, practical and proportionate policies in relation to the use of frozen meat and fish.

We received data from 12 organisations concerning beef, lamb, pork, venison, poultry and fish. There were variations in some results but many areas showed consistency. There

is economic and commercial volatility in most markets and global, UK and European sourcing practices. In all cases raw material and final product life are managed separately and materials are mostly used less than 12 months old whilst the life can be up to 24 months. We also saw that fish and lamb, not unsurprisingly, are the most subject to seasonality.

Whilst consumers may not fully understand how such sophisticated supply chains work it is important that regulators and opinion formers are mindful that utilising produce, protein and ingredients safely from sophisticated cold chains is to be encouraged for the environmental, nutrition and economic benefits that they bring.

The survey results are available to members on our website, under Labelling and General Food Law: http://tinyurl.com/q7jk2uc

BFFF Launches Listeria Guidance WE ARE delighted to announce the publication of the BFFF ‘Guide to the Management of Listeria in Food Processing’. The new guide applies to food businesses involved in the production and preparation of ready to eat (RTE) and ready to defrost and eat (RTDE) foods.

Food Federation Processing British Frozen nagement of Listeria in Food Guide to the Ma

gton, Road, Long Bennin ss Park, Main Food Federation Bennington Busine British Frozen , Unit 7, Long kery.co.uk Warwick House k www.coolcoo Registered Office: tes: www.bfff.co.u 283098 Websi 0 Fax: 01400 Tel: 01400 28309

hamshire NG23

Newark, Notting

56 THE BULLETIN I NOVEMBER/DECEMBER 2015

5JR

Listeriosis is a potentially very harmful infection which, although relatively uncommon compared to E.coli and Campylobacter, causes more deaths than both of them put together in the UK. The purpose of the guidance is to help all businesses, but most particularly small businesses, understand the actions that they should be taking to proactively manage and reduce,

as far as possible, the incidence of Listeria spp. and in particular the pathogen Listeria monocytogenes in the materials, processes and products in their control.

The guidance was developed by the BFFF Technical Expert Group and we would like to thank them for their contributions in providing expert and practical advice offered for the benefit of our members.

The guidance is available to download from the BFFF Technical Guidance page here: http://tinyurl.com/q7jk2uc If you would like any further information, please contact martinforsyth@bfff.co.uk

Food For Good Causes WITH A recent high level of focus on food waste, businesses are increasingly exploring opportunities to donate surplus food to charities and good causes. The European Commission indicated its intention to present a new and ambitious circular economy strategy by late 2015. This will cut across a number of sectors including food and is aimed at resource-efficiency and waste reduction.

The strategy may well include Regulatory proposals for waste targets. More information can be found on its website: http://tinyurl. com/otwdpda.

The Commission is strongly encouraged by Parliament which passed a resolution in July for more ambitious business obligations on waste reduction and recycling. The resolution can be found through this link: http://tinyurl. com/oepm3m3 The French authorities have already tried to take action, having recently agreed commitments with French supermarkets to: donate unsold food to charities; ban the destruction of unsold but still edible food and the abolition of expiry dates from certain supermarket “own-brand” products, like sugar or vinegar. Find out more at this link: http://tinyurl.com/qaoq7e6 Giving to good causes is the social, ethical and often most economic outlet for products and ingredients that might otherwise be wasted, however it can be a minefield for the unwary as food hygiene and labelling regulatory requirements still apply. Business operators should take steps to ensure that products remain safe, that traceability and due diligence is maintained and the brand is protected.

The easiest way to donate surplus is to give it to an organisation that re-distributes it.

Fareshare is one of the most prominent and as you would expect, it has standards and third party auditing in place. For information on Fareshare, including its quality guidelines, see http://tinyurl.com/q4ud7r6 Alternatively many donate food directly and locally, to food banks, soup kitchens and hostels. These, often manned by volunteers, may need to be supported to ensure that they have the appropriate controls in place.

You should be aware that if a large business is knowingly supplying to an organisation that is not capable of controlling food safety then the supplying company can be deemed responsible for being negligent if a regulatory breach occurs; contractual agreements are strongly recommended.

Some things to consider: •

Food safety protection, does the charity, for example follow the FSA safer food better business practices or have food safety training for staff? Does the charity have suitably hygienic premises and sufficient and controlled storage facilities for temperature sensitive foods?

• Compliance with labelling regulations, particularly with regard to providing accurate allergen information; each party must understand their responsibilities and if the producer donating is not the brand owner this will need to be agreed beforehand and the brand owner’s policies considered.

• The legal obligations for both organisations. Some charitable concerns

should be registered as food businesses with the local authority and may have an FHRS score; you should ensure that responsibilities are clear and defined, for example some charities may think they can gain more by selling the product and using the money for other purposes - this is legal unless there are contractual arrangements to prevent it.

• Traceability must be maintained, for example details of product quantities, product name and relevant batch codes.

It also may include temperatures of product and delivery vehicles. In the event of a product recall the obligations are the same as if the food is supplied to your paying customers.

•

The life of the product; how it should be handled and stored and instructions for use must be validated and clearly indicated. Businesses should take into account as part of their shelf life tests any extension of shelf life or change in temperature regime applied - including defrosting and/or further heat treatment by the charity.

•

That the practical arrangements work for both organisations in terms of collection or delivery times; including what is expected to happen to packaging - be it branded pre-packaging or returnable trolleys or plastic trays. Returns should be carefully inspected and controlled re potential foreign body/pest infestation

If you would like any more information on the topic of food donated to charity, please contact martinforsyth@bfff.co.uk THE BULLETIN I NOVEMBER/DECEMBER 2015 57

MEMBERS

The Bulletin

Members at Anuga with BFFF Written and compiled by membership manager, Becky Dobb

IN OCTOBER, BFFF exhibited for the first time at one of Europe’s largest food trade shows Anuga in Cologne. More and more companies are now targeting the UK frozen food market and over 20% of our members are now based outside the UK. Anuga attracted 7,000 plus exhibitors from over 100 different countries and the show offered great business opportunities for the 160,000 visitors that attended.

The BFFF stand was supported by member companies including Ming Foods, Star Agro Marine Foods, Sam Browne Foods, Rick Bestwick and Edge Worldwide Logistics. Our stand was next to member company Iceland which held a series of buyer meetings during the exhibition from October 10 to 14.

Jo Frost of Sam Browne Foods said: “We probably would never have exhibited at Anuga had we not been given the opportunity to have a small pod on the BFFF stand. Being part of the hub worked really well for us enabling us to engage with potential customers and inviting them in for meetings within the hospitality area.”

Membership continues to rise. New member companies who have joined us recently include Northcoast Seafoods, a producer that deals in prawns, cod, haddock, plaice and lemon sole fillets. Also joining the BFFF are fine dessert and patisserie producer Destiny Foods and pastry and sausage roll producer Shire Foods. Best Foods, an importer of fruit and vegetables, and Lloyds Bank have both joined the federation as associate members.

With an encouraging number of members joining us at the start of our financial year, we want to keep the positive momentum going and would be delighted to hear from you. If you can recommend any further companies that would benefit from becoming a member, please contact Becky Dobb on 01400 283095.

Featured New Members ACR SHOW

FITA

D.TEC

ROSWEL

see page 63

see page 64

see page 65

see page 66

www.acrshow.com 58 THE BULLETIN I NOVEMBER/DECEMBER 2015

www.fita.sc

www.dtechinternational.com

www.roswel.at

NEW MEMBER

PROFILE

ACR SHOW

Located at the very heart of the UK, at the premier National Exhibition Centre, Birmingham, The ACR Show (16-18 February 2016) is the ONLY national exhibition for the refrigeration, air conditioning, ventilation, heating and heat pump sectors.

Hea t Pu m

16-18 February

2016

• Take advantage of the NEW business lounge with complimentary Wi-Fi centre a focal place to meet and conduct business

ating

• Get advice from all of the major trade associations including IOR, FETA, Refcom, B&ES, ASERCOM and EHPA

on rati ge

ps

• Enhance your knowledge by attending the free CPD seminars presenting case studies, research, expert talks and key legislation topics

g nin

It has won the backing of all the major trade associations, including the Institute of Refrigeration (IOR) which is holding its annual conference at the show, the Building & Engineering Services Association (B&ES), the Federation of Environmental Trade Associations (FETA) and REFCOM.

• Meet leading companies exhibiting top brand products; see live demos and get advice on affordable and efficient solutions

Air Conditio

The ACR Show attracts visitors from a range of sectors including: building services, central/ local government, retail, leisure, hospitality, transport, manufacturing, healthcare, education, utilities and more.

Key reasons to attend

He

The seminar programmes in each theatre will be fully CPD accredited, adding further value to the show experience.

The British Frozen Food Federation (BFFF) has also announced its support for the 2016 event, along with The Association of European Refrigeration Component Manufacturers (ASERCOM) and the European Heat Pump Association (EHPA).

Ref ri

BESIDES MORE THAN 100 exhibitors showcasing all the latest technologies, there will be an informative and topical seminar programme in three main seminar theatres – the Air Conditioning & Heat Pump Theatre, sponsored by Klima-Therm; the Refrigeration & Cooling Theatre, and the Training & Careers Theatre, sponsored by Toshiba Carrier.

Ventilation

FOR MORE INFORMATION VISIT WWW.ACRSHOW.COM THE BULLETIN I NOVEMBER/DECEMBER 2015 59

NEW MEMBER

PROFILE

FITA FOOD INDUSTRY TECHNOLOGY ALLIANCE New legislation, tougher KPIs/SLAs, increasing staffing costs, reduced margins, traceability of food, reduction of waste. These are all combining to increase pressure and reduce profitability.

TAKING THE TIME to step back from the day to day and plan the future is difficult and daunting, but there’s no need to go it alone. FITA can help solve these problems and create a real difference to your business.

Our experienced consultants and technology experts can assess the operational environment and understand how your team drive your business. By mapping out your processes we will help uncover inefficiencies, “it’s always been done that way” practices and needless steps.

With this knowledge we’ll identify areas where technology could help speed up a task.

A sophisticated warehouse management system (or WMS) combined with rugged mobile computers, portable printers and forklift mounted terminals then becomes

Contact Information FITA Email: enquiry@fita.sc Website: www.fita.sc 60 THE BULLETIN I NOVEMBER/DECEMBER 2015

the backbone of your operation, preventing erosion of profits and strengthening the bottom line. Implementing barcode or voice scanning improves accuracy and efficiency. These changes can be phased in ensuring there is no disruption to service.

Additionally, giving people the technology they need to do their job well increases engagement, makes them more productive and reduces constant day to day pressures. All of which leads to a healthier workplace and less health and safety incidents.

Companies who regularly review their operational processes and make improvements throughout their business will accelerate their fortunes and give competitors the cold shoulder.

Speak to FITA today about how we can help you be better.

Compliance Would you withstand an unannounced audit?

Increased overheads How do the living wage changes affect you?

Traceability Can you quickly & accurately provide details?

KPIs and SLAs Are you struggling to meet increasing demands?

Margin erosion Are fines and unseen costs eating into profits?

Wastage Is stock being sent back or thrown away?

Daily pressures Are you spending your time managing issues everyday instead of by exception?

NEW MEMBER

PROFILE

D.TEC INTERNATIONAL LIMITED

DRUG & ALCOHOL TESTING - EDUCATE, DETER, DETECT, DISCIPLINE Did you know?

•

A regular drug or alcohol misuser is 4 times more likely to be involved in an accident at work and 3 times more likely to claim against their employer.

• Almost 17 million working days are lost each year in the UK due to alcohol misuse alone.

• 25% of registered drug addicts are in full time employment.

• More than 1 in 6 people in the prime recruiting pool aged 16-24 take drugs regularly.

•

Cannabis, the most used drug has the tendency to make people ‘want to sit around and do nothing’. How will this affect productivity in the workplace?

Contact Information: Gareth Salisbury Telephone: 07500 770887 Email: gareth.salisbury@dtecinternational.com

D.TEC INTERNATIONAL LIMITED is a specialist service provider of drug and alcohol testing services to safety critical industries and can manage the whole process of offering a very simple solution to what is often perceived as a complex problem! From initial policy development to individually tailored awareness training courses, we also have a range of testing solutions that your managers are trained by us to use. All of our equipment is quick to use, clean, non-intrusive sample collection and importantly cost effective when compared to expensive, time consuming external companies being called to carry out testing.

Our core drug screener, DrugWipe has now been type-approved to be used by the British Police at the roadside and within the police station, an accolade reserved only for the most reputable equipment. Alongside our Home Office Approved / Police specification breathalyser range and laboratory collector call outs for confirmation drug testing, we also ensure that our systems are within the legally defensible workplace testing guidelines.

Ean Lewin Telephone: 0800 371 898 Email: ean.lewin@dtecinternational.com Web: www.dtecinternational.com THE BULLETIN I NOVEMBER/DECEMBER 2015 61

NEW MEMBER

PROFILE

roswel all the way Strategically located in the heart of Upper Austria, roswel supports trade and industry with freight exchange on land, water, rail and in the air.

AS A CONVENTIONAL LOGISTIC COMPANY in Upper Austria with extended focus on frigo transports we can offer you a wide range of services in all temperatures:

its positioning, documentation and monitoring of cooling with automatic alarm messaging.

All monitoring is permanently carried out in real time via satellite.

• • • • • • •

roswel offers modern high rack and block storage in our secure multi temperature warehouses in Wels/Upper Austria with approximately 19,000 pallet spaces:

Transports Distribution Warehousing Picking Procurement Management Fulfilment Project Conception and Handling

We have regular transport routes - in particular to and from UK, Germany, Ireland, Italy and Spain. We will serve all destinations.

All our trucks are equipped with Security Plus Style Tronic which allows optimal transport monitoring of temperature sensitive products,

Contact Information roswel Email: ask@roswel.at Website: www.roswel.at 62 THE BULLETIN I NOVEMBER/DECEMBER 2015

• Cold Store 300 Pallets • Frozen 8000 Pallets • Dry 10,500 Pallets ‘roswel - all the way’ - our company philosophy is successfully implemented by a strong team of experienced logistics professionals with a pioneering spirit to bring our current and new customers the best solutions in Food, Non Food, Frozen or Pharma.

Telephone: +43 (0) 508 618800

Our paths to success: • • • • • • • • •

24/7 Personal Contact Central Location & Siding Satellite Controlled Equipment Pharma Certified Trucks All Temperature Ranges Multi Temperature Partial and Full Loads Cross Docking Gateway to CEE

DATES FOR YOUR DIARY 2016 16th - 18th Feb

9th June

NEC, Birmingham www.acrshow.com

Grant Thornton Office, London

ACR Show

29th Feb - 3rd Mar Hotelympia

ExCel, London www.hotelympia.com

1st Mar

2015 17th - 19th Nov Food Matters Live

ExCel, London www.foodmatterslive.com

24th Nov

BFFF Annual Luncheon London Hilton on Park Lane

BFFF Business Conference & Exhibition Chesford Grange Hotel, Kenilworth

2nd - 4th Mar Scot Hot

SECC, Glasgow www.scothot.co.uk

8th - 10th Mar IFEX

BFFF Industry Forum JLT Offices, London

4th Dec

Deadline for product entry into BFFF Annual Awards

9th June

BFFF Dinner Dance & Awards Evening London Hilton on Park Lane

6th Jul

Health & Safety Seminar Ricoh Arena, Coventry

22nd - 23rd Sep Lunch!

Business Design Centre, London www.lunchshow.co.uk

Titanic Exhibition Centre, Belfast www.ifexexhibition.co.uk

16th - 20th Oct

14th - 16th Apr

Paris Nord Villepinte France

AIFE 2016

25th Nov

BFFF Industry Forum

Beijing, China

18th - 20th Apr Food & Drink Expo

SIAL

22nd Nov

BFFF Annual Luncheon London Hilton on Park Lane

NEC, Birmingham www.foodanddrinkexpo.co.uk

19th May

Frozen & Chilled Golf Day Belton Woods, Grantham

23rd Nov

BFFF Industry Forum Venue TBC

THE BULLETIN I NOVEMBER/DECEMBER 2015 63

Fire prevention with OxyReduct®

ONE THING IN FOCUS: YOUR ADHERENCE T O D E L I V E R Y D AT E S !

Intelligent fire protection solutions for cold storage and refrigerated warehouse Due to low temperatures the air within cold stores is extremely dry. Coupled with easily flammable packing material this represents a heightened risk of fire. WAGNER’s intelligent fire protection systems reduce reliably risk by intervening long before the onset of fire. By adding nitrogen OxyReduct® decreases the oxygen level within cold stores permanently.

Thus securing your goods and guaranteeing the ability to deliver 24/7 even under harsh conditions.

For more information visit www.wagner-uk.com/logistics.

WAGNER sets standards for innovative and comprehensive solutions in fire protection: With TITANUS® for earliest fire detection, FirExting® for fire-extinguishing, with OxyReduct® to actively prevent fires from breaking out and VisuLAN® for hazard management.