THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
In a nutshell On behalf of UK insurers we have developed a tool to assist with convincing businesses of their need for resilience measures …….. uptake is good …….. it could be beneficial to the supply chain also
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Resilience: Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity. Perils: • • • •
Fire Flood Weather Theft
• • • •
Vandalism Cyber War / Terrorism etc.
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Supply chain The UK has unparalleled capability to support and deliver Business Resilience to the enlightened: • • • • • • •
Insurers Fire & Rescue Services Membership organisations Service providers Product suppliers Standards Organisations Certification bodies
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
But ….. the ‘system’ is broken! Even the basics are not being done
• • • • •
Few businesses have even a Business Continuity Plan Effort generally stops at mandated life-safety requirement Those in positions to make change do not Initiatives to demonstrate benefit fail Even inherent in-built material resilience can be ‘engineered out’ in pursuit of cost savings • Where adopted quality can be variable THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Impact • Good ‘life-safety performance • Poor Business Resilience / Property protection
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Who can help / enforce? • The last mandated requirements for Property protection stopped with the removal of the ‘Local Acts’ in April 2015
• Insurers, through Competition Law and ‘soft markets’ have limited influence – ask for too much and they risk losing their customers • CEOs and Managing Directors – Resilience is in their job description – but many act as though they do not know it! THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
The role of the Managing Director? •
80% of businesses affected by a major incident close within 18 months (ref: London Prepared)
Or – using more harsh wording •
80% of business affected by a major incident show themselves to have been incompetently managed within 18 months of the event!
Resilience is in the Job Specification of every Managing Director in the UK – but it’s by and large ignored! Question: Have these product selections been made in the best interests of the business and its shareholders?
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
A multi-million pound chemistry department built out of wood
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
A waste-recycling centre built out of wood
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Commercial buildings clad in combustible materials
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Engaging Managing Directors The Business and Property Protection Portal • • • • • • • •
Powered by big-data Intelligent Backed by trusted independent organisations Accessible Simple Instantly recognisable benefit Transportable output Maintained with ‘best athlete’ guidance
The better the data, the less that needs delivering THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
INPUTS
Sources of Data
(a) Company name (b) Business Type (c) Postcode (d) Construction Issues (e) Heritage Issues
Sources of Guidance
Large-Loss Database Business Sector Risk Review Reports
Risk Control Guides
Risk Analysis Engine
Delivery Engine
INFORMER Database Fire & Rescue Service Response Model
Suppression Guides
Report Designer
Training Suggestions
(PDF Generator)
Software Toolkits ROBUST etc.
Report Server (Distribution to web)
How it works THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Security Guides
OUTPUTS
Business Continuity Guides Other sources not covered by RISCAuthority
Infinite front ends with optional library additions
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Data sources – Geographical & Business risks
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Resource triggers
Business triggers
• • • • • • •
Business SIC Lack of water Acetylene Time of day FRS Access Arson Financials
Geographical Triggers
• • • • • • •
F&RS Response time F&RS AFA Policy Criminal Damage Theft & Robbery Flood Environmental Protected water
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Over-riders
• • • • • •
Construction Void buildings Heritage Suppression Tall Buildings Server/EDP rooms
What can resources be? Anything that can be addressed via hyperlink
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Library Management BTRedcare
Universal Library
TRIGGERS
Universal Library Report generation
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
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The benefit to you • Present your guidance, membership, products, or services within the framework of a trusted universal and unbiased dataset • Provide a service to your customers that is wider than the constraints of your own business • Be a part of the bigger resilience picture • Lead generation • Increased web traffic • Improved distribution and customer engagement
• Break down the GRUDGE PURCHASE element of resilience promotion THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Pricing Priced to cover operational costs with a view to significantly changing UK resilience uptake 50% 1st year discount • NFP organisation £2,500 discounted to £1,250 • FRS (Large) £7,500 discounted to £3,250 • FRS (Small) £5,000 discounted to £2,500
THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment
Thank you Feedback from Robert Hall of London First
Q&A Please join us for lunch with our hosts BT Redcare at the top of the tower. Laptops are set up and attended by FPA staff so you can try the tool and discuss the detail with them. Dr Jim Glockling Director, Technical Director Fire Protection Association THE UK’s NATIONAL FIRE SAFETY ORGANISATION Protecting people, property, business and the environment