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mekanismo|October 2019
LSPU to maintain its ISO 9001:2015 certification Writers | Alvin Cuevas | Marvie Baloloy | Maria Micahela Casantusan Photo | Shane Kieth Doria
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fter a thorough two-day surveillance audit at Laguna State Polytechnic University (LSPU) Campuses, Ronaldo Remitar, lead auditor from TUV Rheinland announced that the university will maintain its ISO 9001:2015 certification, October 8.
Consolidation of Audit Findings revealed the results of the observation and how the university can take actions on the nonconformity and gave positive feedbacks on different areas of the four campuses. During his final words with the LSPU officials, Remitar discussed the audit method, audit criteria, and the audit findings. He also stressed the importance of the annual surveillance audit to the university’s campuses. During the surveillance, documents from the different departments, student services, and institutional services – Academic, Admin and Finance Offices were strictly analysed by the auditors. “We need to understand that we’re doing this to see if the university’s compliance with the standard is still being maintained. We’re doing this to improve,” the lead auditor explained. Among all departments, the Auditing team expressed satisfaction in their surveillance audit of the Human Resources Management Office since it attained the standard in the effectiveness of the university trainings and evaluation as well as monitoring and intervention . On the other hand, corrective actions and control of documents were also discussed on the Internal Audit. Remitar pointed out that non-conformity report (NCR) is addressed in the Curriculum Course and Instructional Design stating that it should not just only be issued during internal audit as the on-time delivery of monitoring was not met. Dr. Zenaida O. Vitaza, head of Curriculum Instruction Development and Quality Assurance, agreed by suggesting an information dissemination regarding NCR and corrective action. “We want to join you in your journey towards improving the LSPU system because that is our responsibility. With this, I confirm that you can
maintain your ISO 9001:2015 Certification,” Remitar stated after announcing his findings on the Surveillance Auditing. The announcement of the lead auditor felt a sense of relief on the whole faculty and staff giving them a period of one month to comply with the observed nonconformities.
