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Gourmet Partners
The following information is presented to inform our patrons and to maintain an orderly and thriving theatrical environment and experience. These policies notwithstanding, management always strives to be fair, ethical and understanding of our patrons’ needs. Accessible Seating: See page 24 for info.
ASL: See page 24 for info.
Assistive Listening Devices: Devices are available from the house manager. Please inquire at the box office or ask an usher. These cannot be reserved in advance, but the number of devices available should be sufficient for the usual demand. You will be asked to leave your driver’s license as a deposit when borrowing an assistive listening device.
Box Office Hours: (in person and by telephone) Regular hours Monday-Saturday, 10am-6pm, or noon until curtain time on Sunday performance days.) Box Office Summer hours: (Memorial Day-Labor Day) Monday-Friday, 10am-6pm or until curtain. Noon until curtain time on Saturday and Sunday performance days. Closed on all major holidays.
Cameras (Recording Devices): Our standard policy is that all such devices are prohibited from use in the theatre, and offenders may be ejected without compensation. On rare occasions, specific performers or engagements may request that this policy be suspended, in which case we will advise patrons by covering lobby signage which lists the standard policy.
Cell Phones: Out of respect to the performers and to fellow audience members, please remember to silence all cell phones while in the theatre.
Children: All patrons MUST have a valid ticket. Parents are discouraged from bringing children under 5 years of age to performances which are not specifically oriented to children. For these reasons, and for the comfort of all audience members, please consider carefully whether it is appropriate for you to bring children under 5 to the theatre.
Concessions: Please do not bring outside food or drinks to the theatre. Snacks and beverages will be available for sale in the lobby.
First Aid: Please speak with the house manager or any of the ushers if you need first aid or have any sort of accident or medical emergency. Insurance regulations require that such instances be documented immediately.
Inclement Weather Policy: The nature of touring performance schedules is such that it is generally impossible for us to reschedule cancelled performances. Therefore, with very rare exceptions, our policy is that the show will go on regardless of the weather as long as the performers are able to perform. Please make travel plans in accordance with anticipated weather conditions, but please DO NOT endanger yourself. The theatre strongly recommends that you add on ticket insurance through Booking Protect to protect your purchase.
Protect Your Ticket Purchase with Booking
Protect: You can protect your investment by participating in Booking Protect, a ticket insurance option. You can choose to select Booking Protect as an add-on before finalizing your transaction. Booking Protect is only available at the time of purchase and allows you to receive a full refund of the purchase price should you or anyone in your party be unable to attend due to injury, illness, adverse weather conditions and more.
Prohibited: Items and activities which are prohibited include (but are not limited to): smoking, weapons, outside food or drinks, camera or recording devices, laser pointers, disruptive or abusive language, pets (except those assisting persons with disabilities) and persons exhibiting intoxication or drug use. Offenders may be removed from the theatre without compensation.