HEALTH CARE CONSUMERISM: BEST PRACTICES. INNOVATION. EXPERT OUTLOOKS.
FORUM & EXPO ATLANTA
JUNE 23-25
CONFERENCE WOOKBOOK Your Guide to FORUM & EXPO JUNE 23–25, 2015 COBB GALLERIA CENTRE ATLANTA, GA
THEIHCCFORUM.COM
Quality health plans & benefits Healthier living Financial well-being Intelligent solutions
Building a healthier worldSM Aetna is proud to sponsor The Institute for HealthCare Consumerism. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Š2015 Aetna Inc. 2014015
TABLE OF CONTENTS Welcome Letter..................................................................................5 Conference Agenda.............................................................................6 Conference Map...............................................................................11 Booth Layout Map............................................................................13 Pre-Conference Sessions...................................................................15 General Sessions..............................................................................23 Workshops.......................................................................................31 FORUM Partners..............................................................................75 Sponsors and Exhibitors....................................................................76 Thank You........................................................................................78 HealthCare Consumerism Connections................................................79
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Building a
Happier, Healthier, More Productive Workforce
As a leading administrator of Consumer-Directed Benefits, WageWorks provides employee programs that deliver corporate tax savings while helping employees manage everyday expenses. For Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Arrangements, COBRA, Commuter Benefits, Wellness Programs and other types of employee programs, we make Consumer-Directed Benefits easy to understand and use—empowering employers, employees and their families to lead happier, healthier and more productive lives.
Booth 105 Visit us online at www.wageworks.com
WELCOME Dear attendees, speakers and sponsors: Welcome to the sixth annual IHC FORUM & Expo produced by The Institute for HealthCare Consumerism. As the flagship event of The Institute for HealthCare Consumerism, FORUM & Expo has steadfastly tracked and promoted the consumer-centric changes in the health and benefits industry over the past six years. With the help of numerous speakers, sponsors, exhibitors and advisors, IHC FORUM & Expo has become the main event where industry stakeholders can access the most current insights, innovations and industry leaders around health care consumerism in one place. As health care consumerism grows, so has the IHC FORUM. This year’s conference continues its focus on account-based plans, health savings accounts and corporate wellness – all cornerstones of health care consumerism – but also turns its focus to the numerous technologydriven innovations that are empowering employee-consumers, including telehealth, private exchanges, digital health, wearables and more. These technology solutions are driving the future generations of health care consumerism. Change is the new constant in employee health and benefits. But today’s chaos represents the possibility for real change in not just employee benefits – but our health care system universally. It is my hope that the best practices, innovation and expert outlooks included in this week’s program guide attendees in their health care consumerism journey. In closing, I would like to thank everyone that helped with the production of our sixth annual FORUM & Expo – from my staff to our attendees to each and every sponsor. A special thanks is reserved for Aetna, our sole platinum-level sponsor, and our seven gold sponsors: ConnectYourCare, Quantum Health, Cigna, Teladoc, WageWorks, Quadrant 4 and Softheon. On behalf of all of us at The Institute for HealthCare Consumerism, we sincerely appreciate your participation and look forward to your feedback at the end of the event. Sincerely,
DOUG FIELD
CEO & Founder The Institute for HealthCare Consumerism dfield@theihcc.com
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2015 FORUM & EXPO AGENDA MONDAY, JUNE 22
NOON - 7:00PM EXHIBITOR SETUP
3:00 – 7:00PM REGISTRATION OPEN
TUESDAY, JUNE 23
8:00 AM – 5:00PM REGISTRATION OPEN
PRE-CONFERENCE AGENDA (prior registration required)
9:00 AM – 1:00 PM PRE-CONFERENCE COURSES
(For details on the pre-conference sessions, see pages 15-21.)
1. The IHC University Course on Health Care Consumerism (CHCC) 2. Helping Employers Understand Defined Contribution and Private Exchanges 3. Special Certification Program for Brokers on Self-Funding
1:00 PM
INNOVATION SHOWCASE OPENS
1:15 – 2:15 PM PRE-CONFERENCE LUNCH & LEARN
The Power of Employee Choice: The Game Changing Combination of Private Exchanges and HSAs
sponsored by the aba hsa council
2:30 – 3:00 PM WELCOME
Doug Field, CEO & Founder, The Institute for HealthCare Consumerism
3:00 – 4:30 PM OPENING KEYNOTE ADDRESS
4:30 – 4:45 PM NETWORKING BREAK/INNOVATION SHOWCASE OPEN
4:45 – 5:45 PM WORKSHOP TRACK ONE
C-Level Executives Share Health Care Strategies, Including the Shift to Consumerism and Their Look Ahead
(Choose one)
101: Next Generation Telemedicine: Expect More 102: Provider Feedback on Virtual Cards 103: Insights from a Maturing Corporate Wellness Movement 104: Active Consumers of Health Care: The Trends in Voluntary Benefits 105: What Employers Need to Know about the EEOC and Employee Wellness Plans 106: What Health Plans Are Doing to Better Serve Employers and Employees 107: Health Care Transparency: What You Don’t Know CAN Hurt You 108: Top 10 Private Exchange Stats That Matter (And Some That Don’t)
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5:45 – 7:15 PM OPENING NIGHT RECEPTION IN INNOVATION SHOWCASE HALL
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WEDNESDAY, JUNE 24 7:30 A.M. – 5:00 PM REGISTRATION OPEN
7:30 – 8:45 AM NETWORKING BREAKFAST/INNOVATION SHOWCASE OPEN
8:45 – 9:00 AM OPENING REMARKS
Doug Field, CEO & Founder, The Institute for HealthCare Consumerism
9:00 – 10:30 AM OPENING GENERAL SESSION
Innovative Physicians, Telehealth and Health Care Executives Discuss Latest Health Care Access Strategies
10:30 – 11:00 AM NETWORKING BREAK/INNOVATION SHOWCASE OPEN
11:00 AM – NOON WORKSHOP TRACK TWO
(Choose one)
201: Seven Trends Impacting Wellness Now 202: Can Price Transparency Promote High-Value Care? 203: Physicians Discuss Health Care Consumerism as the Solution for Health Reform 204: Moving to Health Care Consumerism – Selling the C-Suite 205: Wellness, Incentives and Employee Engagement 206: Moving into the Next Generation of Decision Support Tools 207: Telehealth: Improving Health Access through Technology 208: Innovative Benefit Plan Design Strategies for 2016 to 2018
NOON – 1:30 PM LUNCH/INNOVATION SHOWCASE OPEN
12:15 – 1:15 PM TABLE TOPIC LUNCH DISCUSSION
1:30 – 2:45 PM AFTERNOON GENERAL SESSION
2:45 – 3:00 PM NETWORKING BREAK/INNOVATION SHOWCASE OPEN
3:00 – 4:00 PM WORKSHOP TRACK THREE
(Table Topic Lunches are located in the general session area of the Innovation Showcase.)
Health Care Reform and Compliance Issues
(Choose one)
301: Six Ways to Engage Your Members (Hint: They Want More Than Cool Tools) 302: Brokers/Consultants Discuss the Current State of Private Exchanges 303: Consumer-Driven Treatment Choice: Finally... The New Standard of Care 304: How Financial Wellness Benefits Both Employers and Employees 305: ACA Compliance & Strategies Update (Open Discussion) 306: Consumer Engagement Strategy: How to Design and Deliver Successful Outcomes 307: The Next Generation of Health Savings Accounts 308: Understanding the Future Generations of Health Care Consumerism 309: Financial Wellness and the Changing Role of HR Professionals
4:00 – 4:15 PM NETWORKING BREAK/INNOVATION SHOWCASE OPEN
4:15 – 5:45 PM CLOSING GENERAL SESSION
Defined Contribution and Exchanges: A Panel Discussion with Leading Experts
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2015 FORUM & EXPO AGENDA (CONTINUED) WEDNESDAY, JUNE 24 (continued from previous page)
5:45 – 7:30 PM NETWORKING WINE & CHEESE RECEPTION
7:30 – 9:30 PM LEAGUE OF LEADERS DINNER AT THE WAVERLY HOTEL (By invitation only)
THURSDAY, JUNE 25
7:30 – 8:30 AM NETWORKING BREAKFAST/INNOVATION SHOWCASE OPEN 8:30 – 10:00 AM MORNING GENERAL SESSION
Health and Wellness: The Best Kept Secret for Corporate Performance!
10:00 – 10:30 AM NETWORKING BREAK/INNOVATION SHOWCASE OPEN
10:30 – 11:30 AM WORKSHOP TRACK FOUR
(Choose one)
401: Case Study: Cisco’s Onsite Health Clinic Helps Lower Drug Spend, Improve Outcomes 402: How Technology is Improving Employee Health and Employers’ Bottom Lines 403: Using Onsite/Near-Site Clinics to Improve Engagement and Health 404: Sharing the Employer Pain Points of Moving to Health Care Consumerism 405: The New ACA Employer Reporting Requirements for 2016 406: Building Better Consumers of Health Care 407: Private Exchange Model, Current Experiences and What’s Coming for 2016 408: Total Health Management and the Coming Age of Digital Health
11:30 AM – NOON FINAL BREAK AND SPONSOR/EXHIBITOR DRAWINGS NOON – 1:00 PM CLOSING GENERAL SESSION
Health Care Consumerism: What Leading Employers are Doing in 2015 and Beyond
CONFERENCE EVALUATIONS Conference evaluation forms will be available on the official FORUM & Expo mobile app. For more information on what’s included in the app and how to download, see page 10.
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Visit quantum-health.com to learn more about our healthcare solution for your business.
DOWNLOAD FOR YOUR CHANCE TO WIN
A WITHINGS ACTIVITÉ WATCH GET THE 2015 IHC FORUM ATLANTA APP Enter before noon on June 24th by completing the in-app entry form. Winner will be selected during IHC FORUM closing general session. YOU MUST BE PRESENT TO WIN.
INCLUDED IN 2015 IHC FORUM ATLANTA APP › SCHEDULE - Easy access to Atlanta conference general session and workshop dates and times. See session descriptions and create a personalized agenda › EXHIBITOR LISTINGS - Easily find and contact our innovative exhibitors › SPEAKER BIOS AND PRESENTATIONS - See speaker and panelist background information and access speakers’ slide presentations › LIVE STREAM - IHC University Insiders have access to live video streams of the conference general sessions within the app › MY EVENT - Receive timely conference alerts and special offers; review your favorite conference content and schedule and your event notes › EXHIBIT HALL FLOOR PLAN - Easily navigate IHC’s exhibit hall › NEWS & SOCIAL - Interact with fellow attendees and sponsors as well as with colleagues who couldn’t attend the program.
ALSO INCLUDES THE IHC INSTITUTE APP The IHC Institute app is a comprehensive tool for IHC participants to access our latest website and publication content as well as individual conference apps that provide event-specific resources. Content includes a portal to health care consumerism website news, articles and access to IHC University Insider resources, including recent HealthCare Consumerism Radio podcasts.
Search “Healthcare Consumerism” on the App Store or Google Play
CONFERENCE MAP
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Who do you want helping your members choose? WiserTogether provides personalized, evidence-based information that helps health care consumers find the best possible treatments. With 4.3 million data points, there’s no need to call Grandma.
Contact us to learn more www.WiserTogether.com
Health Benefits. Smarter. For more information: Visit us at booth #114 Email us at info@jiff.com Read more at www.jiff.com
BOOTH LAYOUT MAP BOOTH NUMBERS
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100 CARENAMD 102 WITHINGS 104 HODGES-MACE 105 WAGEWORKS 106 REDBRICK 107 ARAG 108 BENEFITSLINK 111 FAIR HEALTH 114 JIFF 116 SELECT ACCOUNT 117 JELLYVISION 118 ARTHUR GALLAGHER 119 OPTUM 120 MAP 121 MAESTRO HEALTH 122 PAYFLEX 128 SOFTHEON 130 DELTA DENTAL 133 CONNECTYOURCARE 134 COMPASS PROFESSIONAL HEALTH SERVICES 137 FOUNDATION FOR CHIROPRACTIC PROGRESS 201 IHC LOUNGE 205 CONNECTURE 206 HEALTHIEST EMPLOYERS 207 AMERICAN PHARMACISTS ASSOCIATION 210 WILLIS 211 INTERACTIVE HEALTH 216 CAREINGTON 217 TSYS 218 HEALTH CARE INTERACTIVE 219 ACCLARIS 221 AETNA 225 HEALTH FAIRS ONSITE 233 QUADRANT4 236 WEBMD 307 RENAISSANCE DENTAL 310 DATAPATH 311 ALERE ESCREEN 316 UMR 317 ABAHSA 318 SHAPEUP 319 GO HEALTH 321 QUANTUM HEALTH 337 FIDELITY 406 ATLANTA HEALTH SYSTEMS 410 PLANSOURCE 415 GET INSURED 416 WELLRIGHT 417 CARETRADER 418 ADVANCE PLAN FOR HEALTH 419 HEALTH EXPENSE 421 EVOLUTION1 423 GBEHAVIOR 425 DOCTOR ON DEMAND 427 MAXWELL 429 UNITED CLAIM SOLUTIONS 431 WELLSFARGO 433 TELADOC 435 WISERTOGETHER 436 MYIDEALDOCTOR
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SPONSORS WITHOUT BOOTHS: --- CIGNA --- VISA --- MASTERCARD --- HEALTHCARE.COM
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CORPORATE WELLNESS CENTER
Visit the corporate wellness center at the center of the Innovation Showcase for access to an interactive health fair, including biometric testing, blood pressure monitoring and more. Plus discover digital health innovation from Withings. Produced in partnership with Health Fairs Onsite. For more information, visit theihccforum.com or healthfairsonsite.com.
PRE-CONFERENCE EVENT #1 CERTIFICATION COURSE Tuesday, June 23 9:00 a.m.–1:00 p.m.
The IHC University Course on Health Care Consumerism Certified in HealthCare Consumerism Course (CHCC) Learn the five building blocks and the five generations of health care consumerism. Discover the many new and evolving ways to turn your health plans into effective consumer-centric, patient-centered coverage. In this course, you will be guided through an exclusive 200-page IHC University workbook designed to give you step by step instructions on how to evaluate your health plans and move them to effective benefit designs that engage members in making better health and health care decisions. This interactive personalized workbook and the accompanying exercises will leave you equipped with the principles, strategies and implementation options unique to your company. Designed to benefit employers, solution providers, brokers, consultants, health plans and other stakeholders in employer-sponsored health and benefits, this classroom-style course will prepare you to take and pass the online Certified in HealthCare Consumerism exam and earn the well-respected CHCC designation. The course is also currently approved by the States of Georgia, Texas and California (with more to come) for four hours of Continuing Education (CE) credits.
FACULTY: Ronald E. Bachman FSA, MAAA, CHCC, Chairman, Editorial Advisory Board, The Institute for HealthCare Consumerism Don Cooper, MBA, ACBC, CHCC, President, TriFlex Corporation
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PRE-CONFERENCE EVENT #2 PRIVATE EXCHANGE FUNDAMENTALS Tuesday, June 23 9:00 a.m. – 1:00 p.m.
Helping Employers Understand Defined Contribution and Private Exchanges This hands-on, pre-conference course will help employers and those working with them understand the various exchange models and key points in determining whether a private exchange is right for your company, your employees and/or your clients. More and more, employers are responding to industry surveys similarly: they see private exchanges as a real option and perhaps the clearest path and means to accomplish their primary goals as it relates to health and benefits: cut health care costs; reduce administrative burden; improve choices provided to employees covered under the company health plan(s); increase access to coverage for those employees not currently under a company plan; and maintain valid options for active and retired employees. Yet, they state that the key questions remain unanswered. With so many options in the market from parties with vested interests – such as brokers, consultants and even the insurance companies themselves – who can be trusted to deliver the right fit solution for us, an employer with so many unique benefits requirements and distinct employee situations? This course is designed to answer many of your questions as employers and to support you in the development of a singular strategy related to private exchanges that works in your company’s sole case. FACULTY: Barbara Gniewek, Principal, GHRS, PriceWaterhouseCoopers Donald Weber, Managing Director, PriceWaterhouseCoopers’ Human Resource Services Group Jonathan Har-Even, Consultant, GHRS, PriceWaterhouseCoopers
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DEMONSTRATE DEEP EXPERTISE LIKE THESE LEADERS DID
RE CONSU CA M H
M IS R E
★
★
★
★
★
★ H EA LT
Master The Health Care Consumerism Megatrend Become Certifi ed in HealthCare Consumerism (CHCC)
C
ER
T I F I C AT I O
N
Here’s What The Institute for HealthCare Consumerism’s CHCC Designees Are Saying About Their New Credentials…
KRISTIN WALTON
Manager of Strategic Initiatives, Johnson Kendall and Johnson Employee Benefits While change brings challenges, it also brings opportunity for broker advisors to bring a new approach to our clients to help them thrive in the new environment. My CHCC designation and active involvement with the IHC provides me with the knowledge and tools to bring innovative and best in class benefit delivery products and strategies to our clients. The IHC will continue to be a source and venue for thought leadership and innovation and I look forward to being a part of it.
RYAN TIERNAN
Senior HSA Consultant, Access Point HSA The CHCC designation has been a great asset both personally and professionally as Access Point HSA has become a more nationally recognized consulting firm: helping financial service and employee benefit firms position, sell and leverage health savings accounts as a critical piece of a well-designed retirement income plan.
Lift Your Career In The Ever-Changing Health And Benefit Management Industry. Earn Your Certified in HealthCare Consumerism (CHCC) Designation Now. Learn More at www.theihcc.com/university/certification
PRE-CONFERENCE EVENT #3 SELF-FUNDING COURSE Tuesday, June 23 9:00 a.m. – Noon
Special Certification Program for Brokers on Self-Funding This pre-conference course and certification program on self-funding is targeted to brokers. Developed by experts in the market space, this three-hour course instruction will ensure that students understand the key technical components of self-funding and that brokers are better prepared to counsel their clients on the various benefits of eliminating most premium tax, lowering the cost of administration, lowering the cost of claims/administration and lowering the cost of customer service to employees. This session has been extended by one hour to include a primer on captive insurance products for health benefits and their relationship to self-funded, including how private exchanges may be used to manage this offering to employees and dependents. While anyone is welcome, this program is especially suited to brokers who want to gain a better understanding of self-funding options for their clients. CEU credit of three hours is available for this course in all 50 states. The course is offered in partnership with the National Association of Health Underwriters (NAHU).
FACULTY: David C. Smith, Vice President, Ebenconcepts
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Over 17 million Americans fund their health care needs through HSAs. Let’s keep that number growing. The ABA HSA Council brings together banks, insurers and technology leaders to drive policies that protect, preserve and expand banks’ ability to offer HSAs. No other advocacy group in the country is dedicated solely to supporting the use of HSAs through banks.
Find out more
aba.com/HSACouncil HSA Council
YOUR EMPLOYEES ARE AS UNIQUE AS YOUR BUSINESS. And they care as much about getting the best health coverage possible as you care about your bottom line. You need a solution that provides the best of both worlds. Maestro Health’s unique, all-in private exchange and benefits administration platform delivers the most personalized benefits management solution. We believe benefits work better when they work together.
FEMALE, 26, SINGLE. EMPLOYED 3 YEARS. BUYING FIRST HOME. BEST EXPERIENCE SHE’S EVER HAD.
MAESTRO HEALTH Come visit our booth #121
www.maestrohealth.com info@maestrohealth.com
PRE-CONFERENCE EVENT #4 LUNCH & LEARN Tuesday, June 23 1:15 – 2:15 p.m.
The Power of Employee Choice: The Game Changing Combination of Private Exchanges and HSAs Sponsored by the ABA HSA Council Consumerdriven, LLC and HSA Consulting Services have completed a joint, independent research initiative, polling key private exchanges, employers, service providers, health plans and advisor solutions on the topic of the integration of private exchanges and health savings accounts. The objectives of the research and ensuing white paper were as follows: • Describe the behavioral economic effect when individuals control and self-select their own benefit plans in exchange environments. • Demystify the private exchange space by simplifying and describing the various models and approaches commonly used by private exchange providers. • Define the prevalence of defined contribution ealth care financial models within private exchanges. • Gauge HSA adoption in these strategies and their growth compared to traditional approaches. • Describe key HSA learnings within exchange approaches – for employers, employees, and custodians. • Describe custodian strategies in the various private exchange models. • Outline the opportunities ahead for HSA support and engagement within private exchanges. Join us as we discuss the results of this compelling research and recommendations and what private exchanges can mean to the future of HSAs.
SPEAKERS: John Young, CHCC, CEO, Consumerdriven, LLC Todd Berkley, President, HSA Consulting Services, LLC
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smartCDH™
Offering what others can’t Developed with ALL accounts in mind. Works with equal precision across all current accounts and those still to come.
Highest level of service
Innovative features:
One solution platform
– HSA On Demand® – HSA Save-It! – Award-winning mobile and web technology – Thought leadership: HSA for Dummies and FSA for Dummies – Integrated investment center
Developed and still managed by founding leadership Rounded out with industry domain leaders SaaS to Service Industry’s most intuitive user interface
Stop booth 133 by to learn more. www.connectyourcare.com
GENERAL SESSIONS OPENING KEYNOTE ADDRESS Tuesday, June 23 2:30 – 4:30 p.m.
C-Level Executives Share Their Health Care Strategies, Including the Shift to Consumerism and Their Look Ahead Health care consumerism is gaining widespread acceptance across the health care landscape and inside the C-suite of many major employers. Those executives that are embracing health care consumerism as the solution for health reform are doing so by empowering their employees in their health care decision-making. According to a survey released in March 2014 by Towers Watson, in which nearly 600 major employers representing nearly 12 million employees responded, a half of all employers plan to make significant to transforming changes in their health benefits plans during the period between 2015 and 2018. Nearly 95 percent plan to make modest change. In this opening keynote panel to the sixth annual FORUM & Expo, learn about the specific ways leading executives are promoting and achieving change inside their own organizations or in those of their clients. Learn what they have already implemented, where they plan to make additional changes and what experiences they have gained along their way that can be beneficial to your organization. MODERATOR: Doug Field, CEO, The Institute for HealthCare Consumerism PANELISTS: Steve Grieco, CEO, ConnectYourCare Janet Stokes Trautwein, Executive Vice President & CEO, NAHU Shane Jackson, CEO, Jackson Health Cheryl DeMars, President & CEO, The Alliance
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GENERAL SESSIONS OPENING GENERAL SESSION Wednesday, June 24 8:45 – 10:30 a.m.
Innovative Physicians, Telehealth and Health Care Executives Discuss Latest Health Care Access Strategies Health care access is rapidly changing. Direct pay, telehealth, remote care and other innovations are creating a new environment for patients and care providers to interact. In this panel, hear from several pioneering physicians, telehealth executives and connected care leaders on why the health care consumerism movement is the primary force that is moving the market beyond simple insurance reform and toward true patient need, including advancements in treatment choices, access options and quality. Included in this session will be enlightening new insights from the panel on the direction of the health care market and specifics on the influential roles of health access alternatives going forward.
MODERATOR: Krista Drobac, Executive Director, Alliance for Connected Care PANELISTS: Brian E. Hill, MD, Urology Specialists of Atlanta Henry DePhillips, MD, FAAFP, Chief Medical Officer, Teladoc, Inc. Shannon Skaggs, COO, Quantum Health John F. Jesser, VP, Provider Engagement Strategy, Anthem
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AFTERNOON GENERAL SESSION Wednesday, June 24 1:30 – 2:45 p.m.
Health Care Reform and Compliance Issues The Patient Protection and Affordable Care Act (PPACA) is the law of the land, and regulations are being issued at a record pace. What impact do these regulations have on consumer-directed health plans? What’s the future of HDHPs and HSAs or HRAs in the next three to five years? What design changes will be necessary to comply with new regulations? Equally important, with the changes in the electorate within the legislative branch in Washington as of November 2014, what changes can we anticipate and even expect? These questions and more will be answered during this cutting-edge general session. Panelists will give the audience an inside look at the implications of the PPACA and its impact on consumer-directed health care. They will offer practical, actionable strategies your company can use immediately to be alert to the upcoming requirements and be prepared.
MODERATOR: Jody L. Dietel, AFCFCI, CAS, Chief Compliance Officer, WageWorks, Inc. SPEAKERS: John Hickman, Partner, Alston + Bird LLP J. Kevin A. McKechnie, Executive Director, HSA Council, and SVP & Director, Office of Insurance Advocacy, American Bankers Association
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WHAT’S YOUR EXCHANGE STRATEGY? Let Softheon help plan your next move. Learn more at www.softheon.com
GENERAL SESSIONS CLOSING GENERAL SESSION Wednesday, June 24 4:15 – 5:45 p.m.
Defined Contribution and Exchanges: A Panel Discussion with Leading Experts The health care law has changed the way that brokers solicit health insurance and how employers provide health insurance to their employee population. The emergence of public and private exchanges and the concept of defined contribution, which encourages the philosophy of health care consumerism, is becoming a game-changer. Exchanges are meant to increase accessibility to affordable health care. Yet, employers and brokers need to examine how the different exchange models (whether private or public) best fit within their health benefit management strategies. For those employers, brokers and consultants who are trying to remain relevant in an ever-changing, dynamic world of benefits, they should understand that exchanges are becoming the “catalyst for health care consumerism” and will change the way benefits are delivered and acquired by the employee-consumer. In this general session, panelists will explain the different exchange models, the benefits of these different models, the timeline for implementation, compliance issues and how the concept of defined contribution fits into the exchanges. Equally important, the discussion will include how exchanges are being received. Come learn what is working, what is not and where we go from here. MODERATOR: John Young, CHCC, CEO, Consumerdriven, LLC PANELISTS: Nancy Vasta, Business Lead, Proprietary Retail Exchange, Cigna David Firestone, VP of Exchange Sales, Aetna, Inc. Robert Steele, President, Quadrant4 Health Eugene Sayan, Chairman, CEO & President, Softheon Jeff Bakke, Chief Strategy Officer, Evolution1 notes:
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GENERAL SESSIONS MORNING GENERAL SESSION Thursday, June 25 8:30 – 10:00 a.m.
Health & Wellness: The Best Kept Secret for Corporate Performance! Why are the most successful CEOs and CFOs investing in health and wellness as a critical success factor for improving business performance? The general session will help CEOs, CFOs, their benefits/wellness teams and their brokers/ advisors understand how effective health improvement programs can drive exceptional business performance. The session will begin with each panelist briefly outlining his/her expertise and work in the area of health and wellness. Then the moderator will present a concise review of the recent HERO survey that reveals the facts and myths behind “what most executives think about health and wellness programs”. The general session will conclude with this expert panel answering these and other questions you may wish to bring to the discussion, including: • What are the keys to justifying an effective program? • What’s the rush to see immediate results? • What are the keys to building highly effective programs that achieve short-term wins that are also sustainable long-term?
MODERATOR: Jack Curtis, MS, Founder & CEO, Corporate Health Partners, LLC PANELISTS: Raymond J. Fabius, MD, CPE, FACPE, Co-founder and President, HealthNEXT Jessica Grossmeier, PhD, VPof Research, HERO Nikki Hudsmith, VP, Consulting Services, Performance pH Dr. Scott Hansen, Medical Director, LiVeWell Center, Intermountain Health
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CLOSING GENERAL SESSION Thursday, June 25 Noon – 1:00 p.m.
Health Care Consumerism: What Leading Employers are Doing in 2015 and Beyond Employers are facing immense challenges with health and benefits. While attempting to retain their best employees by provide the very best in employee benefits possible, they still need to maintain the company’s bottom line. Skyrocketing health care costs, the health reform legislation and compliance concerns, shrinking budgets, low employee participation and improper use of benefits are just a few of the issues plaguing employers of all sizes and from all industries. In this general session, hear from a panel of the top national employers, who are practicing successful health care consumerism strategies that address these challenges head on. Receive proven strategies designed to make employees better, more educated consumers of health and health care. Learn from mid- to large-sized employers who have faced challenges similar to those you now face. Hear how they have successfully implemented plans that resulted in reductions in health care costs and increases in employee engagement and worker productivity. Join us and get some insightful feedback from these employers as a result of 2014’s open enrollment period and receive an enlightening look ahead at the strategies they have planned for the second half of 2015 and beyond.
MODERATOR: Christopher V. Goff, JD, MA, CEO, Employers Health PANELISTS: Jamie Benton, Managing Director, Compensation and Benefits, Rollins Mark H. Wilson, Director, Human Hesources, Langdale Industries, Inc. Kimberlee A. Johns, Director, Employee Benefits, Mohawk Industries, Inc. C. Joseph Cadle, MD, FACOG, National Director, Clinical Client Engagement, Kaiser Permanente
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Hear Mike Pillatsch, VP, Healthcare Business Development, MasterCard Worldwide present MasterCard’s research on provider payments via virtual card during the "Provider Feedback on Virtual Cards" workshop at 4:45 p.m. on Tuesday, June 23.
WORKSHOP 101 TRACK ONE WORKSHOPS Tuesday, June 23 4:45 – 5:45 p.m.
Next Generation Telemedicine: Expect More Forward thinking HR executives are embracing next generation telemedicine in their quest to get more out of telemedicine -- more utilization, more engagement, lower vendor costs and straightforward integration. They are pushing to convert the theoretical benefits of telemedicine into realities as a way to reduce health care costs and increase employee productivity and satisfaction. This session will feature the points of view of a diverse set of employers, including criteria for:
• The need for telemedicine; • Telemedicine vendor selection; • Challenges and barriers to telemedicine adoption and usage; • Experience thus far with next generation telemedicine.
Workshop attendees are encouraged to bring questions for the panel.
MODERATOR: Lena Cheng, MD, VP of Medical Affairs, Doctor on Demand, Inc. SPEAKERS: Jon Kipp, EMT-P, RN, MBA, Executive Director, Strategic Health Initiatives and Health Services, Comcast NBC Universal Jeff Smedsrud, CEO, Healthcare.com Tish Chism, Benefits Manager, Fazoli’s
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WORKSHOP 102 TRACK ONE WORKSHOPS Tuesday, June 23 4:45 – 5:45 p.m.
Provider Feedback on Virtual Cards Health care payers are using virtual cards to increase efficiencies, reduce costs and deliver better payment solutions to their payees. Hear about MasterCard’s research on provider payments via virtual card and the best practices for adoption. The three learning points for this session are: 1. Payments via virtual cards are growing; 2. Best practices for VCN adoption; 3. What you can do to capitalize on the opportunity.
SPEAKER: Mike Pillatsch, Vice President, Healthcare Business Development, MasterCard Worldwide
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WORKSHOP 103 TRACK ONE WORKSHOPS Tuesday, June 23 4:45 – 5:45 p.m.
Insights from a Maturing Corporate Wellness Movement Based on over 12 years of hands-on experience with clients in the design and management of employee engagement programs, Don Doster invites you to share his insights into the important trends that will impact workplace successes in the coming decade. In this workshop, Don will discuss ways to influence the results of your wellness programs based on practical solutions for effective program design, measurable and repeatable outcomes and lessons learned on how to drive exceptional business performance. Included in this session: • Program design – what really works and why • Measurement and reporting – capitalizing on the value • Ensuring ROI – short-term wins and long-term successes
SPEAKER: Don Doster, President, CEO, gBehavior
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NOMINATE & RECOGNIZE INNOVATIVE HEALTH & BENEFITS LEADERS
The Leading Annual Awards Issue from TheIHCC.com — Publishers of HealthCare Consumerism Solutions Magazine
DO YOU KNOW SOMEONE WHO GOES THE EXTRA MILE AS A CREATIVE PROBLEM SOLVER AND INNOVATOR? The Institute for HealthCare Consumerism (www.theihcc.com) is looking for the industry’s true superstars — professionals in health care and benefit management, including: employers, solutions providers, brokers, TPAs and HR managers, who have excelled at implementing solutions to complex health care benefits issues. Superstars will be published November 2015 in our annual HealthCare Consumerism Superstars issue and will be accessible to more than 70,000 readers.
NOMINATE A SUPERSTAR TODAY! › John J. Robbins Sr., Memorial CEO Leadership Award: To an outstanding leader of any size organization who is an exceptional businessperson, as well as a successful parent and pillar of the community. › CEO Leadership Award: To an outstanding leader of any size organization, who embraces supports and endorsed an innovative health care or benefits program. › Most Innovative Plan Design Award: To an HR/Benefits executive who identified and solved a problem using an innovative health care or benefits program. › Most Effective Plan Implementation Award: To an HR/Benefits team that successfully implemented a health care or benefits program and exceeded goals or reaped unanticipated awards. › Most Innovative Employee Education/Communication Award: To an employer, who designed and implemented tools for their employees that exceeded plan participation. › Most Innovative Employee Empowerment Award: To an employer, who designed and implemented tools that had a high engagement of employee participation in a health care or benefits program.
› Most Effective Population Health & Wellness Award: To an employer who uses the most innovative method to reduce absenteeism and chronic disease costs to improve overall employee health. › Public Policy Leadership Award: An individual who encourages health care consumerism in public policy through legislation. › Most Effective Solution Provider Award: To a solution provider who introduces the most innovative health care or benefit solution. › Most Innovative Partner-Consultant Award: To a consultant who worked most effectively with an HR/Benefits team to implement a health care or benefits program. › Most Innovative Broker Award: To a broker, who learned a client’s needs and provided the most effective solution for the employer. › Health Plan Innovation Award: To a health plan that actively promotes consumerism and engages members in their health through innovative product offerings, tools and communication.
NOMINATION CATEGORIES: 500 – 2500 EMPLOYEES, 2501 – 7500 EMPLOYEES, and 7500+ EMPLOYEES
For details, please visit www.theihcc.com. Nominations close July 31, 2015. E-mail your Superstar nomination to nominations@fieldmedia.com or nominate online.
WORKSHOP 104 TRACK ONE WORKSHOPS Tuesday, June 23 4:45 – 5:45 p.m.
The Trends in Voluntary Benefits: Creating Engaged Consumers Employees will be active, engaged health care consumers if given the right opportunities, and today’s employers need to understand the trends, especially when voluntary benefits are involved. The time has come for employers to recognize the progression of the health care market and the maturity of the employee-consumer. To be more specific, employees are willing to take on the responsibility for making good benefits selection decisions for themselves, and they want more options from which to choose. According to MetLife Inc.’s 12th annual Employee Benefit Trends Study, 64 percent of employees reported being interested in having their employer provide a wider variety of voluntary benefits. In this workshop, hear a diverse set of panelists converse on the value of a good voluntary benefit strategy. And learn why having more choices for employees is valuable, especially considering the era of health reform under which we all live.
MODERATOR: Tony E. Holmes, FSA, MAAA, FCA, Partner, Mercer PANELISTS: Debi Elkins, CEBS, Director, Benefits, Popeye’s Louisiana Kitchen, Inc. Chris Clark, Principal and SVP, Employer Services, EPIC Insurance Brokers and Consultants Thomas J. Dimmer, VP, Business Development, Individual Markets & Exchanges, Renaissance Dental, Renaissance Life & Health Insurance Company of America Dennis Healy, VP of Sales, ARAG
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WORKSHOP 105 TRACK ONE WORKSHOPS Tuesday, June 23 4:45 – 5:45 p.m.
What Employers Need to Know about the EEOC and Employee Wellness Plans On March 2, 2015, Senate and House leadership introduced the Preserving Employee Wellness Programs Act. The bill was introduced to address the uncertainty surrounding HIPAAcompliant wellness programs in light of recent enforcement actions by the Equal Employment Opportunity Commission (EEOC) against employers that offer wellness programs. In this workshop, come hear the latest on this bill as well as EEOC activity with respect to employee wellness plans. The audience will hear what you as employers need to know about: • The various laws that may apply to employee wellness programs, including the Americans with Disabilities Act, the Genetic Information Nondiscrimination Act and HIPAA; • The substantive provisions of the recent legislation; • An update on expected EEOC guidance relating to employee wellness programs.
MODERATOR: Ronald E. Bachman FSA, MAAA, CHCC, Chairman, Editorial Advisory Board, The Institute for HealthCare Consumerism SPEAKERS: Vivian Hunter Turner, Associate, Health & Welfare Practice, Groom Law Group Allison Ullman, Principal, Groom Law Group
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WORKSHOP 106 TRACK ONE WORKSHOPS Tuesday, June 23 4:45 – 5:45 p.m.
What Health Plans Are Doing to Better Serve Employers and Their Employees in 2015 and Beyond While the general market movement toward health care consumerism continues to trend upward at a greater and greater rate, many innovative health insurers are leading the way. According to a recent article from Healthcare Trends Institute, health plans are “among the most powerful drivers of health care consumerism today.” And for 2015, they have already identified their top resolutions to fuel the movement: • Transitioning business reasoning toward the consumer’s/buyer’s perspective; • Deriving service enhancements from personalized data indicating buyer preferences and habits; • Leveraging technology for competitive advantage by empowering buyer convenience, engagement and choice. Come hear a panel of innovative health plan executives discuss the shift to a more consumThomaser-centric model and exciting advances in technology. MODERATOR: Thomas A. Davis, Principal, Davis Health Strategy PANELISTS: Marti Lolli, Senior Director, Product Development & Health Care Reform, Priority Health Nancy Vasta, Business Lead, Proprietary Retail Exchange, Cigna Paul A. Jacxsens, Director, Specialty Care Operations & Strategy, The Southeast Permanente Medical Group, Kaiser Permanente notes:
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Hear from Chief Medical Officer,
Henry DePhillips, M. D. FAAFP. Wed, June 24, 9:00 – 10:30 am
Opening General Session Innovative Physicians, Telehealth and Health Care Executives Discuss Latest Health Care Access Strategies
24/7 access to a physician by phone, online or mobile app.
“
If it’s good for our employee, it’s good for us.
-Robin Rockhold Director of Corporate Benefits & HR Programs Lockheed Martin
“
Visit us at Booth #425
WORKSHOP 107 TRACK ONE WORKSHOPS Tuesday, June 23 4:45 – 5:45 p.m.
Health Care Transparency: What You Don’t Know CAN Hurt You Today’s rapidly growing movement for health care price and quality transparency is fueled by the increasing adoption of consumer-driven health plans by employers and other purchasers across the country. The movement is not new to purchasers, however, who have long advocated for public access to good data, beginning with the founding of the nonprofit Leapfrog Group in 2000, a purchaser-driven initiative to collect hospital safety and quality data and publicly report it to drive a market for the best care. Today, that movement is accelerating, and Leapfrog purchasers are active as never before in demanding information their employees need to make good decisions about selecting doctors, hospitals and other services. In this workshop, meet Leapfrog’s president and two of the organization’s leading employer members – Michelle Martin from CBS and Frank Johnson from Maine Health Management Coalition – and hear how transparency has already changed health care, with more disruption ahead. How can employers effectively support employees’ informed decision-making, and advocate for more and better information publicly available? What are the emerging best practices for translating complex data into actionable consumer information? How can industry leaders, transparency vendors, payors and purchasers work together in the spirit of transparency to support consumers in navigating the new realities? MODERATOR: Leah Binder, MA, MGA, President and CEO, The Leapfrog Group PANELISTS: Michelle Martin, Director, HR Specialty Services, CBS Frank Johnson, Executive Director, Maine Health Management/Employees Association, State of Maine
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WORKSHOP 108 TRACK ONE WORKSHOPS Tuesday, June 23 4:45 – 5:45 p.m.
Top 10 Private Exchange Statistics That Matter (and Some That Don’t) Now is the time to look at cold, hard facts. Predictions have been made, and now there is raw data to fact check these predictions. Living in a post-ACA world has generated plenty of stats, speculations, theories and confusion on the employee benefits industry transformation. Brokers are faced with new competition; CEO/CFOs are forced to rethink their benefits expense and efficacy; HR administrators are up to their ears in paperwork while employees struggle to understand what this all means for their benefits options. In this workshop, Jeff Yaniga cuts through the clutter, sharing facts that matter. Presenting a curated selection of statistics and insights, Yaniga will fact-check information presented by benefits pundits and provide thought-provoking ideas on how to optimize the way we all do business. The attendees of this session will take away these learning points: • Signal versus Noise: Numbers that are irrefutable that you can take to the C-suite. • Which analysts got their predictions right? What are their predictions for the next three years? • Why these stats matter and immediate actions to consider.
SPEAKER: Jeff Yaniga, Chief Revenue Officer, Maestro Health
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(866) 279 -1636 www.interactivehealthinc.com
Visit us at booth #122 to learn about our open enrollment e-tools and find out what’s new. payflex.com
PayFlex Advisor
Interactive conversation to help employees learn about pretax accounts.
PayFlex Coach
Provides members with educational “tips by text” to maximize their account.
PayFlex Advocate
Live representatives to answer questions before, during & after enrollment.
WORKSHOP 201 TRACK TWO WORKSHOPS Wednesday, June 24 11:00 a.m. – Noon
Seven Trends Impacting Wellness Now The wellness world keeps changing and growing at a very fast pace. How do you keep your company not just up to speed but ahead of the game? In this workshop, discover seven trends impacting worksite wellness in 2015 and how you can implement them in your company. This audience will: • Learn the trends driving wellness program innovation • Discover ways to incorporate these trends to make your wellness program more attractive to employees and ultimately more effective
SPEAKER: Cathy Kenworthy, President & CEO, Interactive Health
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WORKSHOP 202 TRACK TWO WORKSHOPS Wednesday, June 24 11:00 a.m. – Noon
Can Price Transparency Promote High-Value Care? Most Americans still don’t have access to meaningful information about the price of their health care. But we can see glimmers of hope in private sector initiatives and public policy. Price transparency is a necessary building block for a higher-value health care system and will play a critical role in new benefits designs, provider networks, and payment reform in the years just ahead. Come hear this expert panel reveal the issues and discuss the opportunities for better price and quality transparency in health care. During this workshop with key transparency experts, the audience will learn: • Several website resources (by health plans and independents) to use for health care pricing • How private sources are making marked improvements in showing value (cost and quality) • Why surveys say less than two percent of employees use these tools • Why the public domain lags behind for consumers without access to price through their employer MODERATOR: Doug Field, CEO, The Institute for HealthCare Consumerism PANELISTS: Donna Smith, Executive Director of Business Development, FAIR Health Eric Bricker, MD, CMO, Compass Professional Health Services J. Graham Chalfant, Senior Vice President, Sales & Marketing, Healthcare Bluebook Don Beringer, MD, Chief Medical Officer, CareTrader
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WORKSHOP 203 TRACK TWO WORKSHOPS Wednesday, June 24 11:00 a.m. – Noon
Physicians Discuss Health Care Consumerism as the Solution for Health Reform Health care consumerism is gaining widespread acceptance; but that is only half the battle towards our quest for true health reform. The other half is promoting and achieving health care freedom – the absence of government dictums as individuals pursue personal health care preferences. In this workshop session, learn about the ways innovative physicians are promoting and achieving change in our health care system, where there is more work to do and how you can personally get involved. Hear from concerned physicians committed to the establishment of a health care system that preserves the sanctity of the doctor-patient relationship, promotes quality of care, supports affordable access to all Americans and protects patients’ freedom of choice.
MODERATOR: Ronald E. Bachman FSA, MAAA, CHCC, Chairman, Editorial Advisory Board, The Institute for HealthCare Consumerism PANELISTS: Steven R. Gerst, MD, MBA, MPH, CHE, SVP and CMO, MZI Healthcare Brian E. Hill, MD, Urology Specialists of Atlanta, and Member, Docs4PatientCare Scott Schnell, MD, Co-Founder, MedZed Marc A. Seltman, MD, FACP, Partner and Practicing Internist, Personal Care Physicians of Atlanta
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WORKSHOP 204 TRACK TWO WORKSHOPS Wednesday, June 24 11:00 a.m. – Noon
Moving to Health Care Consumerism – Selling the C-Suite This workshop will examine the importance of C-suite involvement and their leadership behind driving your company’s health care strategies. The challenges to and advantages of selling the C-Suite on health care consumerism and taking your company to the next generation will be addressed by this outstanding panel of health and benefits professionals. The discussion will start with what you (the audience, so come prepared to contribute) are currently doing, such as how far in advance you are setting new strategies with the C-Suite and how often you are reporting back progress against such strategies to executives. The group will then address the challenges of and approaches to selling your executive management team, when they have little knowledge of health care itself. Then, after moving forward with health care consumerism action plans, how do you continue to garner ongoing support from the C-Suite over time? The session will close with strategies on positioning the future of health care within your organizations.
MODERATOR: Tony E. Holmes, FSA, MAAA, FCA, Partner, Mercer PANELISTS: Jamie Benton, Managing Director, Compensation and Benefits, Rollins Dave Seem, EVP and CFO, Miller Zell Chris Duncan, Chief Growth Officer, EPIC Insurance Brokers and Consultants Liz Frayer, RHU, CHCC, President, Intrepid
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WORKSHOP 205 TRACK TWO WORKSHOPS Wednesday, June 24 11:00 a.m. – Noon
Wellness, Health Incentives and Employee Engagement The industry’s move towards health care consumerism has encouraged employers to take a good look at how they approach health and wellness at their organizations. With the current rollout of the Affordable Care Act requirements, an effort to get employees engaged in their health is more important than ever. This workshop presentation will highlight approaches employers and solutions providers are using to promote personal responsibility and engage employees in their health and wellbeing. The session includes five to 10 minute perspectives of each of the panelists, some discussion questions from the moderator and then a Q&A session with the audience. Audience members are encourage to bring questions for the multi-stakeholder panel. MODERATOR: Nikki Hudsmith, VP, Consulting Services, Performance pH PANELISTS: Marian Chase, Senior Manager, Global Benefits, Newell Rubbermaid Margie Rodino, Chief Talent Officer, Sloan Global Holdings, LLC Rich Williams, EVP, Advanced Plan for Health Benjamin M. Bluml, SVP, Research and Innovation, American Pharmacists Association (APhA) Foundation
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Poindexter
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WORKSHOP 206 TRACK TWO WORKSHOPS Wednesday, June 24 11:00 a.m. – Noon
Moving into the Next Generation of Decision Support Tools Decision support tools should be designed to help the user make the best possible health benefit enrollment decisions for themselves and their dependents, and it is imperative that an intuitive pathway be available to navigate through both a variety of plans, as well as any available ancillary products. Decision support should also utilize transparency tools – tools that highlight the real cost of pharmacy and health care services as a means of maximizing health care dollars in high deductible environments. Furthermore, this same technology should help the brokers, benefit consultants and employers make better strategic decisions. In this workshop, attendees will learn: • How to increase ancillary uptake; • How to find the middle of the Venn diagram between the broker, employer and the consumer; • Employee segmentation as a key strategy to personalizing benefits.
SPEAKER: Christopher Neuharth, VP, Product Design and User Experience, Connecture
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WORKSHOP 207 TRACK TWO WORKSHOPS Wednesday, June 24 11:00 a.m. – Noon
Telehealth: Improving Health Access through Technology Telehealth refers to the actual delivery of remote clinical services using technology, and it is one of the fastest growing areas of the health care economy. Telehealth includes a growing variety of applications and services using two-way video, email, smartphones, wireless tools and other forms of telecommunications technology. In this workshop, come join the discussion on how telehealth is changing the health care system, improving patient engagement and lowering health care costs for employers and employees alike. The audience is encourage to bring questions for this panel of telehealth experts. Discussion will include: • The latest services to be provided through telehealth; • The latest mechanisms used to deliver telehealth; • The latest benefits achieved through telehealth. MODERATOR: Krista Drobac, Executive Director, Alliance for Connected Care PANELISTS: Pat A. Basu, MD, MBA, Chief Medical Officer, Doctor on Demand, Inc. Henry DePhillips, MD, FAAFP, Chief Medical Officer, Teladoc, Inc. Dr. Robert Bernstein, Director of Clinical Quality, Carena, Inc. Dr. Allen Lee, Chief Medical Officer, MyidealDOCTOR
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WORKSHOP 208 TRACK TWO WORKSHOPS Wednesday, June 24 11:00 a.m. – Noon
Innovative Benefit Design Strategies for 2016 - 2018 You are invited to join the Midwest Business Group on Health (MBGH) and several of their employer members and colleagues as they reveal numerous benefit design strategies that will help you be innovative into 2016 and beyond. This workshop session will explain why the next few years are key for employers who are seeking effective approaches in health care benefits. You are welcome to join in the discussions as this session will include an open dialogue that explores developing a benefit design strategy that goes beyond reducing costs. Bring your questions for this outstanding employer panel! Key topics to be covered during this discussion include:
• Challenges and successes with using HDHPs • HR system changes and the impact on delivering benefits • Addressing the “Cadillac Tax” in 2018 • Company use of brokers/consultants • Not moving to a private exchange? What are you doing to manage costs? • The future direction of benefit design
MODERATOR: Margaret Rehayem, Senior Director of Strategic Initiatives and Communications, MBGH PANELISTS: Jeanie Hutchinson, Global Benefits Manager, Novelis Nate Solomon, Director of Benefits, Wolters Kluwer Scott Osler, Vice President, Business Development, GetInsured
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ARE YOU READY TO
Get More FROM YOUR WELLNESS OFFERINGS? With WebMD Health Services, you can engage your members like never before with programs personalized just for them. And our flexible platform gives you just what you need, with the option to add more as your business grows.
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We’ll be sharing 6 Ways to Engage Your Members (HINT: They Want More Than Cool Tools) during Session 301 on Wednesday at 3:00!
The Only Online Guide Where Employers, Health Plans, Brokers and Consultants Can Navigate Private Exchanges and Defined Contribution Solutions
Projections from organizations like Accenture and Oliver Wyman suggest that 35 to 75 million Americans will receive their employee benefits via a private exchange within the next few years. Are you ready to make the transition? With PrivateHealthCareEXCHANGES.com, The Institute for HealthCare Consumerism has aggregated 160+ private exchange solutions to create the industry’s premier guide to help you — employers, health plans, brokers, advisors and consumers — to navigate this sea of change in employee benefits. ACCESS THE COMPLETE DATABASE FOR
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WORKSHOP 301 TRACK THREE WORKSHOPS Wednesday, June 24 3:00 – 4:00 p.m.
Six Ways to Engage Your Members (Hint: They Want More Than Cool Tools) It’s not enough for a health insurance company to catch consumers’ interest; the secret is keeping it. People have more choices – and higher expectations – than ever before. In such a competitive environment and transparent marketplace, what is the best way to attract, engage and retain your members? Getting caught in the cool tool frenzy is a recipe for failure. Instead, create a map for attracting consumers to your wellness tools, either directly or through their employers. In this session, health plans will learn: • The six key elements to create a framework for member engagement and loyalty • The essentials to successfully launching a health plan wellness program that your members will actually want to take part in • The value of delivering wellness through your health plan, including those cool tools – and much more
SPEAKERS: Christine Muldoon, Market Strategy Director, WebMD Health Services Kandi Lannen, Director of Wellness Services, Priority Health
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WORKSHOP 302 TRACK THREE WORKSHOPS Wednesday, June 24 3:00 – 4:00 p.m.
What’s Working, What’s Not and What Lies Ahead: Leading Brokers/Consultants Discuss Current State of Private Exchanges Some advisors predict enrollment on private exchanges could outpace enrollment on public exchanges by 2018. Other experts are more cautious, saying private exchanges for active employees have yet to prove their bottom-line value to employers. With only a few years since private exchanges shifted to the servicing of active employees, there is still quite a bit of uncertainty about the future of private exchanges. What lies ahead depends on how exchanges – both private and public – perform. In this workshop session, a panel of private exchange experts representing leading brokerage and consulting firms will divulge their thoughts on: • Private exchange models and how they “fit” for different workforces • Market trends, such as the shift to defined contribution • Particular recommendations on defined contribution and exchange solutions they are offering their clients MODERATOR: Doug Field, CEO, The Institute for HealthCare Consumerism PANELISTS: Sanjiv Luthra, Private Healthcare Exchanges Practioner, Deloitte Consulting LLP Rob Harkins, Practice Leader, Private Exchanges, Willis Rick A. Strater, Division VP & National Exchange Practice Leader, Arthur J. Gallagher & Co. Scott Carver, President, PlanSource
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WORKSHOP 303 TRACK THREE WORKSHOPS Wednesday, June 24 3:00 – 4:00 p.m.
Consumer-Driven Treatment Choice: Finally... The New Standard of Care The increasing role of consumers in the post-ACA and high-deductible world is well documented, especially with high health care costs and up to 30 percent of health care documented as inappropriate, wasteful or harmful. Consumers and providers need to routinely employ a consistent process of Shared Decision-Making (SDM) with a common language to have the consumer choose the best possible treatment based on medical evidence and patient values and preferences. Explore the compelling value of SDM, learn how big data is driving technology-enabled tools designed to bring evidence, patient-reported outcomes and individual preferences together to propel patients and providers onto a path of higher quality care at a lower cost. Employers, health plans and health management vendors will all benefit from learning about the necessity of Shared Decision-Making (SDM): • The historical evidence that shows why and how SDM, in both current and emerging models, has become a national standard of health care • How to identify key data that target opportunities and estimates the value of SDM for any population • How SDM fits in your consumerism strategy to engage members, reduce inappropriate care, improve health and reduce costs SPEAKERS: Barbara Flitsch, VP, Sales and Marketing, WiserTogether Inc. Michael W. Wood, M.S., M.P.H., Independent Consultant, Health Industry
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WORKSHOP 304 TRACK THREE WORKSHOPS Wednesday, June 24 3:00 – 4:00 p.m.
How Financial Wellness Benefits Both Employers and Employees According to industry research, the majority of employers today are increasing their focus on employee financial wellbeing as part of an overall employee health and wellness strategy. Employers and their advisors are realizing the impact that financial wellbeing has on an employee’s overall wellbeing, productivity and workplace satisfaction. In this workshop session, hear from several financial wellness experts on how these programs have benefited various organizations and their employee populations. Key takeaways from this session will be: • The ROI of a financial wellness program includes reduced absenteeism, lower health care costs, improved employee morale and increased retirement plan participation. • There are key generational differences regarding the obstacles to financial wellbeing and financial priorities when comparing the Millennials to Gen X and the Baby Boomers. • Adding a financial component to an overall wellness program can be more beneficial than providing financial education strictly through the lens of the retirement plan.
MODERATOR: Linda Robertson, Senior Resident Financial Planner, Financial Finesse PANELISTS: Lucy Henry, Vice President of Stakeholder Relations, First Sun EAP Kristofer Caya, Director, Innovation Labs, Aetna notes:
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WORKSHOP 305 TRACK THREE WORKSHOPS Wednesday, June 24 3:00 – 4:00 p.m.
ACA Compliance & Strategies Update: Open Discussion This goal of this workshop is to give attendees additional time to get their many questions answered on health care reform and compliance issues. Following his participation as a key panelist from the general session on this same topic, Alston + Bird legal expert John Hickman will field questions and give you an inside look at the implications of ACA’s impact on consumerdirected health. He will be offering practical, actionable strategies that your company can use immediately to be compliant with ACA regulations, and workshop attendees are encouraged to bring detailed questions.
SPEAKER: John Hickman, Partner, Alston + Bird LLP
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WORKSHOP 306 TRACK THREE WORKSHOPS Wednesday, June 24 3:00 – 4:00 p.m.
Consumer Engagement Strategy: How to Design and Deliver Successful Outcomes. Lessons Learned from the Front Lines. In this panel, we’ll hear from experts representing different facets of the health care ecosystem. Each will share their views on what works, what doesn’t and how to define the right type of engagement strategy to pursue. With health care continuing to become more consumer-centric, engagement strategy has risen in prominence in helping to support individuals with their healthcare decisions and health behavior choices. Engagement is a hot topic, yet the industry lacks a collective definition of just what that means. Definitions aside, how do sponsors achieve success in promoting higher levels of engagement? What messages do they deliver to successfully encourage and empower consumerism skills? In this workshop, panelists will share their experiences and provide actionable ideas and recommendations on ways to improve engagement from different perspectives. Attendees will learn about: • Methods of generating meaningful consumer insight as input to developing strategy; • Best practice examples of generating consumer interest and action; • Identifying pitfalls to avoid in consumer outreach messaging.
MODERATOR: Frank Hone, Vice President, Engagement, Healthx PANELISTS: Dawn M. Bading, VP, Human Resources, Diversity & Inclusion, Kaiser Permanente Andrew Georgiades, AVP, Digital Marketing, Healthfirst Amy Otto, CHCC, Senior Employee Benefits Consultant, Brown & Brown Insurance of Georgia Brian Connelly, Director of Product Development & Strategy, Gilsbar, LLC notes:
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SAVE THE DATE! FORUM WEST LAS VEGAS NOV 16-18
THE FIRST REAL-TIME LOOK-IN AT OPEN ENROLLMENT RESULTS & STATISTICS AND A FIRST LOOK AHEAD
The 5th Annual IHC FORUM West in Las Vegas is part of the ONLY conference series 100% dedicated to health care consumerism — where employers, brokers, health plans, TPAs, consultants and providers gather under ONE roof to LEARN, CONNECT and SHARE!
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Train to become Certified in HealthCare Consumerism (CHCC) at any IHC FORUM & Expo Conference!
ALIGN YOUR PLATFORM WITH HEALTH CARE CONSUMERISM Become an Exhibitor, Sponsor or Speaker at one of IHC’s 2015 Events! Learn More at www.theihccforum.com
WORKSHOP 307 TRACK THREE WORKSHOPS Wednesday, June 24 3:00 – 4:00 p.m.
The Next Generation of Health Savings Accounts Sponsored by the ABA HSA Council Health savings accounts are experiencing a renewed acceleration of growth, having survived the threat of health reform; and they are now thriving as employers embrace a growing body of evidence of substantial cost savings and improved health engagement. This session will help employers, brokers and health plans manage this critical component by addressing the latest trends in the dynamic health savings account market as leading HSA administrators invest in improved consumer experience, health plan connections pivot and smaller players bring innovative new ideas. Our panelists will explore several areas of emerging HSA innovation, including: • Anytime, anywhere convenience features including claims crossover options, trustee transfer services, mobile access, and other modern banking innovations. • Consumer education regarding the CDH experience and how the health savings account affords unparalleled convenience, tax advantage, and saving for the future. • Investment options and advice to assist the average HSA consumer cross the threshold to true investment capabilities • Receipt Management and IRS Audit Support to help consumers manage health spending inside and outside the account and prepare to prove what they spent if audited. • And much more. MODERATOR: Todd Berkley, President, HSA Consulting Services, LLC PANELISTS: David R. Cantu, VP, Marketing, Sales & Public Relations, SelectAccount Arjun Sandhu, VP, HSA Product Management, Optum Health Abbygayl George, Director, Health Solutions Product Management, Fidelity Investments J. Troy McKinnon, VP, Business Consultant, Wells Fargo notes:
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WORKSHOP 308 TRACK THREE WORKSHOPS Wednesday, June 24 3:00 – 4:00 p.m.
Understanding the Future Generations of Health Care Consumerism & Advanced Implementation Strategies Advanced workshop for health care consumerism experts If you are a seasoned participant in The Institute for Healthcare Consumerism community or feel you have advanced past the fundamentals of health care consumerism, this is the workshop designed specifically for you. Bring all your questions, and be prepared for a deep dive into all things health care consumerism and its future generations. In this advanced, one-hour workshop, Ron Bachman, chairman of the Editorial Advisory Board at The Institute for HealthCare Consumerism, will take you deeper into the advanced principles behind The Institute for Healthcare Consumerism, and you will leave this workshop: • Better prepared to understand the developing generations three through five of health care consumerism; • Better equipped to consider and implement new components to your existing health care consumerism strategy; • Better informed to work with your current broker/consultant on what will work within your organization; • Better armed to analyze or develop your multi-year consumerism strategy; • Better able to select vendors and solution providers that meet your strategic needs.
SPEAKER: Ronald E. Bachman FSA, MAAA, CHCC, Chairman, Editorial Advisory Board, The Institute for HealthCare Consumerism
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WORKSHOP 309 TRACK THREE WORKSHOPS Wednesday, June 24 3:00 – 4:00 p.m.
Financial Wellness and the Changing Role of HR Professionals Employers remain at the forefront of providing core financial benefits for workers, but tremendous changes during the past several years have altered the breadth and depth of benefits offered. Accordingly, employees are turning to their employers for increased financial knowledge and advice. In this session, you’ll learn: • How several organizations have engaged their employees in wellness programs; • How to educate employees about their financial lives and benefits; • How to promote healthier lifestyles and empower employees to take responsibility for their financial futures; and • The impact of today’s evolving retirement and health care landscape, and what it means for HR professionals. Workshop attendees are encouraged to bring questions.
MODERATOR: Jim Meduna, Senior Account Executive, Healthcare and Insurance, Visa, Inc. SPEAKER: Roger W. Gray, Director, Institutional Sales Manager, Retirement & Benefit Plan Services, Bank of America Merrill Lynch
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of workers who first consulted a surgeon underwent back surgery.
of workers who first consulted a Doctor of Chiropractic underwent back surgery.*
An easier way to manage employee health benefits • Reduce time-intensive and costly paperwork for employers • Give employees fast and easy access to their health benefit funds
Contact your Visa Healthcare Representative at healthcareprograms@visa.com to learn more Or visit visa.com/healthcare
Employee Benefit Payments
B2B Payments
Wellness Incentives
Healthcare Payments
If you would like to learn more about any of these services, visit visa.com/healthcare
WORKSHOP 401 TRACK FOUR WORKSHOPS Thursday, June 25 10:30 – 11:30 a.m.
Case Study: Cisco’s Onsite Health Clinic Helps Lower Drug Spend and Improve Outcomes Onsite corporate health clinics have evolved into an expanded model that reflects post-health care reforms and addresses challenges: control and reduce costs, enhance access to primary care and function as a medical home for employees and their dependents. There is increased focus and demand for offering services that effectively address conditions that are both prevalent and costly – for example, musculoskeletal pain and specifically Low Back Pain (LBP). Doctors of Chiropractic (DCs) are well-trained and positioned as the first option for drugfree, non-invasive, evidence-based and effective back and general neuro-musculoskeletal pain management. This session will present the latest evidence supporting the integration of chiropractic services as a trifecta solution – reduced cost, outstanding patient satisfaction and excellent patient outcomes – and offer an insider perspective to the operations and outcomes of Cisco’s on-site health clinic.
SPEAKER: Dr. William F. Updyke, D.C., Leader, Physical and Complementary Medicine, LifeConnections’ Health Center, Cisco
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WORKSHOP 402 TRACK FOUR WORKSHOPS Thursday, June 25 10:30 – 11:30 a.m.
How Technology is Improving Employee Health and the Employer’s Bottom Line Rachel and Jenn will walk through the challenges and opportunities facing the inVentiv HR team, how they implemented Jiff, the results and best practices for implementing a health benefits platform. In this workshop session, attendees will learn: • Insights into the challenges facing inVentiv’s HR team and how they are addressing them; • Results from using a health benefits platform to manage all their point solutions vendors; • Best practices for implementing a health benefits platform.
SPEAKERS: Rachel Sherman, Director of Customer Success, Jiff Jennifer Fosburgh, VP Compensation & Benefits, inVentiv Health
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WORKSHOP 403 TRACK FOUR WORKSHOPS Thursday, June 25 10:30 – 11:30 a.m.
Using Onsite/Near-Site Clinics to Integrate Worksite Programs, Improve Engagement and Health In the last five years, an increasing number of employers have offered health care services at or near the worksite for employees and dependents. Many of these clinics go beyond occupational health to provide easy access to acute, primary and preventive care services. Come hear firsthand how these employers who have received true “value on investment” from onsite and near-site clinics. Participants will learn how employers of all sizes and industries are using onsite and near-site clinics to:
• Reduce overall costs; • Integrate with other worksite health care programs; • Enhance employee engagement; • Improve the health of their populations.
SPEAKERS: Larry Boress, President and CEO, Midwest Business Group on Health James Sheeran, Director of Corporate Benefits, MillerCoors
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Energize your wellness initiatives!
Winning Wellness Complete engagement solutions, including design, implementation, marketing, fulfillment (millions of reward choices), customer support, and reporting. You pay only for results!
Visit booth 423 & workshop #103 for details. www.gbehavior.com • 1-888-949-0541
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WORKSHOP 404 TRACK FOUR WORKSHOPS Thursday, June 25 10:30 – 11:30 a.m.
The Employer Pain Points of Moving to Health Care Consumerism and How to Overcome Them! Produced in conjunction with GAHU and WEB (Atlanta Chapter) Learn what these employers and carrier administrators have to reveal about implementing a consumer-driven health care plan. Hear what works, what does not work and how to continuously improve your employee benefit programs. Changing behavior is not an overnight process. There are some subtle but helpful tips to be learned that will make your company employee benefit program successful. Come prepared with your best questions for this outstanding panel representing mid-sized companies. MODERATOR: Jodie E. Braner, RHU, VP, Employee Benefits Consulting, Hays Companies of Georgia, and President, GAHU (Georgia Associations of Health Underwriters) PANELISTS: Leah Kahn, New Business Manager, Cigna Healthcare Elizabeth Kressel, PHR, SHRM-CP, Director, Human Resources, InfoMart® Marsha Deane, Benefits Director, Asbury Automotive Group Richard Brewer, Chief Sales Officer, Paragon Benefits, Inc. notes:
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WORKSHOP 405 TRACK FOUR WORKSHOPS Thursday, June 25 10:30 – 11:30 a.m.
The New ACA Employer Reporting Requirements for 2016 Produced in conjunction with GAHU In January, ACA-applicable large employers and self-funded health plan sponsors will be required to provide employees and the IRS with information returns regarding their health insurance offerings and coverage. This workshop session will break down which employers are required to complete and provide which returns to whom and when. The session will also review the applicable forms line by line to explain the information each type of employer needs to be tracking now in order to comply next winter. The panelists will clarify which employers are required to prepare and distribute which forms; review applicable deadlines and the non-compliance penalties; and provide shortcuts for completing the forms in order the process much simpler for employers.
SPEAKERS: Trey Tompkins, President, Admin America Inc. Tony Roehl, Partner – Insurance, Regulatory and Corporate Group, Morris, Manning & Martin, LLP.
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WORKSHOP 406 TRACK FOUR WORKSHOPS Thursday, June 25 10:30 – 11:30 a.m.
Building Better Consumers of Health Care and Health Employees want to make their own decisions regarding their health and health care. However, if they do not have the proper education and decision-support tools they may not be able to make the best choices when it comes to getting care. In this workshop session, a multi-stakeholder panel will discuss some very innovative ways to create more educated consumers of health care. Employers will discuss health management pathways, advocacy resources and enrollment engagement services that have a proven track record within their organizations. Solution providers will discuss the latest techniques and technologies that can be used to engage consumers and make shopping for health and health care services a more powerful, rewarding and easier experience. Active interaction between the panelists and attendees is encouraged, and attendees should come prepared with detailed questions. MODERATOR: Ronald E. Bachman FSA, MAAA, CHCC, Chairman, Editorial Advisory Board, The Institute for HealthCare Consumerism PANELISTS: Jeff Smedsrud, CEO, Healthcare.com Jennifer Flory, Senior Manager, Health Plan Operations, Kansas State Government John Kibbe, Employee Benefit Consultant, Benefits Advisory Group Russ Wise, Human Resources Director, United Methodist Children’s Home
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Become Certified in
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HEALTHCARE CONSUMERISM (CHCC)
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GET THE MOST VALUE OUT OF YOUR EXPERIENCE AT ANY IHC FORUM OR PRIVATE EXCHANGE FORUM EVENT, FOLLOW UP WITH YOUR CHCC DESIGNATION! Accessing Your Testing Resources is Easy... It’s All Online: • • • • •
Certification Course Handbook Online Certification Course Videos Online General Sessions Videos Online Online Testing Unlimited Online Re-Testing
Download the CHCC brochure and learn more at: www.theihcc.com/university/certification and www.theihccforum.com
WORKSHOP 407 TRACK FOUR WORKSHOPS Thursday, June 25 10:30 – 11:30 a.m.
Private Exchange Experts Discuss the Models, the Current Experiences and What is Coming for 2016 Private health insurance exchanges have rapidly emerged as leading employee benefits strategy for large and mid-sized employers. In this workshop session, Doug Field, founder of The Institute for HealthCare Consumerism, will lead a panel of four private exchange experts as they discuss the current models, early adopter experiences and what may be coming next for 2016 and beyond. The audience is encouraged to bring questions for the panel.
MODERATOR: Doug Field, CEO, The Institute for HealthCare Consumerism PANELISTS: Dean Mason, CEO and President, Acclaris Scott Sullivan, SVP, Sales and Business Development, GoHealth Bob Gaydos, VP, Strategic Partnerships, Maxwell Health Vineet Gulati, CEO, HealthExpense
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WORKSHOP 408 TRACK FOUR WORKSHOPS Thursday, June 25 10:30 – 11:30 a.m.
Total Health Management, Health Care Consumerism and the Coming Age of Digital Health Innovation is exploding throughout every industry, including health care. Mobile devices are now the focal point of consumers’ lives, especially the Millennial demographic. Any health care organization – be it a large employer, a hospital system, a health plan or a wellness provider – needs to understand that meeting consumers where they are is a growing expectation. In this workshop session, led by Jessica Grossmeier of HERO, digital health experts will discuss how employers can provide their employees with the innovative tools and technology to engage in and improve their health. This panel will explore:
• Why consumer-focused health care technology is flourishing; • Why an unprecedented volume of capital is flowing into the health care industry; • Their predictions for the coming age of digital health; • How the digital health revolution is impacting total health management; • And much more.
MODERATOR: Jessica Grossmeier, PhD, VP of Research, Health Enhancement Research Organization (HERO) PANELISTS: Penny Moore, Chief Growth Officer, ShapeUp Nicolas Schmidt, Corporate Solutions Manager, Withings Eric Zimmerman, Chief Marketing Officer, RedBrick Health Michael Peterson, Executive Vice President of Business Development, Healthcare Interactive
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THANK YOU, FORUM PARTNERS! The Institute for HealthCare Consumerism would like to thank the following organizations for their support of the 2015 IHC FORUM & Expo: marcus evans The CFO Summit is the premium forum bringing senior finance executives from Fortune 500 companies and solution providers together. To learn more, visit www.marcusevansna.com/chief-financial-officer-summit/.
National Association of Alternative Benefits Consultants, Inc. (NAABC) The National Association of Alternative Benefits Consultants is a professional “non-commercial” trade organization that was developed to represent insurance producers and brokers who market consumer-driven health care. For more information, visit www.naabc.com
MCOL MCOL is a leading publisher of health care business information, offering online memberships, newsletters, webinars, training software, resource books, directories, Web content and more to health care business professionals since 1995. For more information, visit www.mcol.com
Medical Travel Today Medical Travel Today is the free newsletter of the medical tourism industry. To learn more or subscribe, visit www.medicaltraveltoday.com.
Convenient Care Association Convenient Care Association is the national trade association of companies and health care systems that provide consumers with accessible, affordable, quality health care in close to 1500 retail-based locations. For more information, visit www.ccaclinics.org.
FierceHealthPayer FierceHealthPayer follows the latest developments in the heavily-regulated area of health care reimbursement. For more information, visit www.fiercehealthpayer.com.
Georgia Associations of Health Underwriters (GAHU) The Georgia Associations of Health Underwriters represent the interests of eight local chapters of the National Association Of Health Underwriters (NAHU). For more information, visit www.gahu.org
National Association of Health Underwriters (NAHU) The National Association of Health Underwriters represents more than 100,000 licensed health insurance agents, brokers, general agents, consultants and benefit professionals through more than 200 chapters across America. NAHU members service the health insurance
needs of large and small employers as well as people seeking individual health insurance coverage. To learn more, visit www.nahu.org.
United Benefit Advisors (UBA) United Benefit Advisors is the nation’s leading independent employee benefits advisory organization with more than 200 offices throughout the United States, Canada and the United Kingdom. For more information, visit www.UBAbenefits.com.
The Leapfrog Group Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. For more information, visit www.leapfroggroup.org
Benefit Advisors Network (BAN) Founded in 2002, the Benefit Advisors Network is an exclusive, premier, national network of independent, employee benefit brokerage and consulting companies. To learn more, visit www.benefitadvisorsnetwork.com.
The Alliance The Alliance moves health care forward by controlling costs, improving quality and engaging individuals in their health. Learn more at www.the-alliance.org.
The Midwest Business Group on Health (MBGH) The Midwest Business Group on Health is a non-profit, Chicago-based 501(c)(3) business coalition comprised primarily of HR and health benefit professionals along with other health care stakeholders from over 125 large public and private organizations. For more information, visit www.mbgh.org/jome
The National Association of Worksite Health Centers (NAWHC) The National Association of Worksite Health Centers is a Chicago-based trade organization focused on assisting public and private employers, unions and other sponsors of worksite health programs in getting the greatest return from their onsite employer health centers. For more information, visit www.worksitehealth.org
Health Fairs Onsite Health Fairs Onsite has been “bringing wellness to life!” for companies and municipalities since 2008! For more information, visit www.healthfairsonsite.com.
For more information on any of the above FORUM Partners, visit www.theihccforum.com/2015atlanta/partners/.
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BRONZE LEVEL EXHIBITORS
HealthExpense Own Your Healthcare
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One Source. Many Benefits.
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THANK YOU! Brent Macy National Sales Director
Michelle Gatehouse Business Development
Andrew Dietz Chief Marketing Officer
Tim Hemendinger Web Developer
Dusty Rhodes Director of Education
Kellie Frissell Art Director
Karen Raudabaugh Events Manager
Heather Loveridge Senior Editor
Rogers Beasley Director of Corporate Membership
Jonathan Field Managing Editor
Ted Arvan Account Executive
Eric Bruce Digital Marketing Manager
Joni Lipson Director of Partnerships & Alliances
Troy Tompkins Digital Media Intern
A SPECIAL THANK YOU TO ALL OF OUR MODERATORS THAT HAVE DEDICATED THEIR TIME AND HELP TO MAKE OUR CONFERENCE A SUCCESS!
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HEALTHCARE CONSUMERISM CONNECTIONS Visit all of the exhibitors and learn about the different solutions in health care consumerism. Don’t forget to have your game sheet stamped on the logos below. After the game sheet is completed, tear the sheet out, fill out your contact information on the reverse and drop it off at the registration desk prior to 10:30 a.m. (ET) on Thursday, June 25. Drawing to take place at 11:30 a.m. (ET) on Thursday, June 25. Participants must be present to win!
HSA Council
HealthExpense Own Your Healthcare
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HEALTHCARE CONSUMERISM CONNECTIONS
One Source. Many Benefits.
We encourage you to visit all of the exhibitors and learn about the different solutions that will help you on your health care consumerism journey. Don’t forget to have your game sheet stamped for each logo on both sides of this sheet. After the game sheet is completed, tear the sheet out, fill out your contact information on the reverse and drop it off at the registration desk prior to 10:30 a.m. (ET) on Thursday, June 25. Drawing to take place at 11:30 a.m. (ET) on Thursday, June 25. Participants must be present to win!
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HEALTHY BUSINESS STARTS WITH HEALTHY EMPLOYEES Cigna provides a total health solution that starts by improving employee health: > Personalized plans tailored to business needs > Coaching from health improvement specialists > Online wellness tools Together, we can make health care good for business.
“Cigna” and the “Tree of Life” logo are registered service marks, and “Together, all the way.” is a service mark, of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its operating subsidiaries. 876780 10/14 © Cigna 2014.
SAVE THE DATE!
EXPLORING THE NEW BENEFITS DELIVERY MODEL FOR EMPLOYERS, BROKERS & INSURERS
produced by The Institute for HealthCare Consumerism
The ONLY Event 100% Dedicated to HealthCare Consumerism
CLAIM YOUR SPACE AS A SPONSOR AND/OR EXHIBITOR OR SUBMIT YOUR SPEAKING CREDENTIALS NOW. Be a part of IHC Private Exchange FORUM panels or general sessions. Submit Presentation Topics. Lead an interactive workshop. Join The Institute for HealthCare Consumerism, and Get a Discount on IHC FORUM Registration
LEARN. CONNECT. SHARE.
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